slug: talkable
provider: Talkable
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Software & Technology
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 2
edges:
- tag: Loyalty
  spec_file: talkable-loyalty-api-openapi.yml
  capability_id: BC-420.40
  capability_id_l1: BC-420
  capability_name: Loyalty & Retention Management
  confidence: 0.95
  evidence: GET /api/v2/loyalty/members/{email} "Find a loyalty member"; "Adjust loyalty member’s points
    balance"; "Create a redeem action"; "List redemption batches"
  reason: Operations administer loyalty programme membership, point balances, redemptions and adjustments
    — plainly loyalty programme management.
- tag: People
  spec_file: talkable-people-api-openapi.yml
  capability_id: BC-420.10
  capability_id_l1: BC-420
  capability_name: Customer Data Management
  confidence: 0.75
  evidence: GET /api/v2/people/{person_slug} "Find a person"; PUT "Update a person"; POST "Anonymize a
    person"; GET "Get personal information about a person"
  reason: CRUD plus anonymisation/personal-data retrieval over person records is customer master data
    stewardship; privacy-request handling is secondary, so the customer data sub-capability fits best.