specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Tap Payments
providerId: tap-payments
created: '2026-07-12'
modified: '2026-07-12'
reconciled: false
tags:
- Payments
- Fintech
- Payment Gateway
- MENA
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Tap Payments spend. Tap does not charge for API access; cost is
  incurred as a per-transaction processing fee on live payments, deducted from
  settlement. The fee is a percentage of each successful transaction and varies
  by country (KSA, UAE, Kuwait, Bahrain, Qatar, Oman, Egypt), payment method
  (mada, KNET, Benefit, Visa, Mastercard, Amex, Apple Pay, Google Pay), card
  origin (local vs international, with FX on cross-currency), and negotiated
  merchant terms. Refunds and chargebacks may carry their own handling, and
  payouts settle net of fees.
notes: >-
  Per-transaction rates are set per merchant at onboarding and are not reconciled
  here. Indicative regional figures are roughly 2.75% for local/standard cards and
  about 3.25% for international cards plus FX, drawn from public third-party
  comparisons rather than an official Tap rate card - verify against your Tap
  merchant agreement.
sources:
- https://www.tap.company
- https://developers.tap.company/docs/get-started
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Tap Payments
serviceCategory: Payments and Financial Services
billingModel:
  pricingCategory: Usage-Based
  billingFrequency: Per-Transaction
  billingCurrency: USD
  chargeCategories:
  - Usage
  - Adjustment
focusColumns:
  ServiceName: Tap Payments Gateway
  ServiceCategory: Payments and Financial Services
  ProviderName: Tap Payments
  PublisherName: Tap Payments
  InvoiceIssuerName: Tap Payments
  BillingCurrency: USD
  ChargeCategory: Usage
  PricingCategory: Usage-Based
meters:
- name: transaction_fee_local
  description: Percentage fee on each successful local/standard card or scheme transaction (mada, KNET, Benefit). Indicative ~2.75%; varies by country/method.
  unit: percent
  aggregation: sum
  dimensions:
  - merchant
  - country
  - method
- name: transaction_fee_international
  description: Percentage fee on international card transactions, plus FX on cross-currency. Indicative ~3.25%.
  unit: percent
  aggregation: sum
  dimensions:
  - merchant
  - country
  - method
- name: refund_volume
  description: Value refunded to customers, reducing net settlement; may carry refund handling per agreement.
  unit: currency
  aggregation: sum
  dimensions:
  - merchant
  - charge
- name: chargeback_volume
  description: Disputed/charged-back transactions, which may carry dispute fees per agreement.
  unit: currency
  aggregation: sum
  dimensions:
  - merchant
  - charge
- name: payout_settlement
  description: Net funds settled to the merchant bank account after fees.
  unit: currency
  aggregation: sum
  dimensions:
  - merchant
  - destination
principles:
- name: Visibility
  description: Reconcile per-transaction fees by country and payment method using the Charges, Refunds, and Payouts APIs and download exports.
- name: Allocation
  description: Tag charges with reference/metadata per storefront, brand, or business unit so processing fees map to internal cost centers.
- name: Optimization
  description: Route customers to lower-cost local schemes (mada, KNET, Benefit) where appropriate; minimize FX by charging in local currency; reduce chargebacks with 3D Secure.
- name: Accountability
  description: Assign an owner per merchant account; review effective take-rate and refund/chargeback ratios monthly against negotiated pricing.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com