generated: '2026-08-29' method: searched source: https://portal.tcs.taranawireless.com/operator-portal/common-config.js name: Tarana Cloud Suite — alarm, event and API error catalog note: 'Tarana publishes its complete TCS alarm and event vocabulary as an anonymous, unauthenticated JavaScript configuration file that the operator portal loads at page load. Everything below is copied verbatim from that file; nothing is inferred. This is the non-payments sibling of a decline-code reference: it is the registry an operator integration has to switch on. It is NOT an HTTP problem-type catalog — the TCS northbound OpenAPI is RBAC-gated, so no RFC 9457 problem types could be derived. The one HTTP-level error shape recorded here was observed live on the public TCS API gateway.' formats: rfc9457: false note: The TCS API gateway returns a proprietary JSON envelope, not application/problem+json. http_error_envelope: method: probed observed_at: https://api.tcs.taranawireless.com/ observed: '2026-08-29' http_status: 403 content_type: application/json shape: data: null on error error: code: integer, mirrors the HTTP status message: human-readable string status: short machine label example: data: null error: code: 403 message: The HTTP method or resources may not be supported. status: Unsupported API note: 'Served by AWS API Gateway (x-amzn-errortype: MissingAuthenticationTokenException). access-control-allow-origin is pinned to https://portal.tcs.taranawireless.com.' device_alarms: count: 160 raw_definition_rows: 709 note: The source file carries one row per alarm/YANG-resource pair; the 709 rows collapse to 160 unique alarm codes. severity[] and event_type[] list every value a code is defined with. severity_scale: - CRITICAL - MAJOR - MINOR - WARNING severity_distribution: MAJOR: 359 CRITICAL: 176 WARNING: 125 MINOR: 49 event_types: PROCESSING_ERR: 6 EQUIPMENT: 81 COMMUNICATION: 78 OPERATIONAL_VIOLATION: 532 ENVIRONMENTAL: 11 OTHER: 1 event_type_note: COMMUNICATION / ENVIRONMENTAL / EQUIPMENT / PROCESSING_ERR / OPERATIONAL_VIOLATION / OTHER are the ITU-T X.733 alarm eventType values; see conformance/tarana-wireless-conformance.yml. visibility_note: 'access: viewer alarms surface to any operator user; access: engineer alarms are shown to engineering roles.' codes: - code: approximate-time-sync title: Approx Time Sync description: Clock on the device was set to the time when it last connected to TCS. This is because the BN was unable to reach NTP servers or GPS was unable to get a lock. In case of RN this could be because the link to BN has not been established. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 2 remediation: In most cases, the alarm is usually expected to clear on its own. If the alarm stays raised for a particular BN for a long time, it maybe be because the GPS module does not have clear view of the sky. In rare cases where GPS related alarms are also seen, the GPS module might have developed a fault for which a truck roll and RMA is needed. - code: artifact-config-failure title: Artifact Config Failure description: Artifact download, package processing, or apply failed for the staged configuration. severity: - MAJOR event_type: - PROCESSING_ERR visibility: - engineer resource_instances: 1 remediation: Confirm the artifact URL, authentication, and version. Check platform_manager logs. - code: aurora-framing-error title: Aurora Framing Error description: Transient glitch encountered inside BN's modem. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 3 remediation: Can be usually ignored. Contact Tarana Support only if the alarm persists across multiple days. - code: authentication-failure title: Failed Login Attempts description: Consecutive failed login attempts detected for admin user. severity: - WARNING event_type: - PROCESSING_ERR visibility: - engineer resource_instances: 2 remediation: Investigate the source of failed login attempts. Check if legitimate user is having issues or if this is a potential security threat. Review system logs for details. - code: bad-antenna-health title: Bad Antenna Health description: The number of affected antennas has exceeded the allowed limit. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 4 remediation: Contact Tarana Support. - code: boot-bank-switchover title: Boot Bank Switchover description: The system did not boot from the desired software bank. If a new software version was recently installed, it may have issues or may not be compatible with the hardware. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 2 remediation: The device attempted to load the software from the desired bank multiple times but failed and so it has switched to an alternate bank. Try upgrading the software to a different version. If the problem persists, contact Tarana Support. - code: boot-failure title: Boot Failure description: There is a boot failure detected. The failure was encountered in the initialization script. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer - viewer resource_instances: 2 remediation: Power cycle the device (in some cases the device will reboot on its own to try and recover from the error). If the problem persists, contact Tarana support. - code: bootloader-failure title: Bootloader Failure description: The system did not load the desired bootloader. If a new software version was recently loaded, it may have issues with the hardware. severity: - WARNING event_type: - EQUIPMENT visibility: - engineer resource_instances: 2 remediation: Reinstall the currently-running software version, or upgrade the software. Contact Tarana support if the problem persists. - code: bootup-config-failure title: Bootup Config Failure description: There was a failure in restoring configuration from the device’s persistent store. Indicates either a partial configuration failure because of incompatible or deprecated saved configuration, or the saved configuration file may be corrupted. Some configurations have been switched to their default values. The device may not function as expected. severity: - MINOR event_type: - PROCESSING_ERR visibility: - engineer resource_instances: 1 remediation: Can be usually ignored since the device will receive fresh configuration from TCS once it is connected to it. Contact Tarana Support if the issue persists. - code: bus-probe-failure title: Bus Probe Failure description: Transient glitch encountered on one of the system buses. severity: - CRITICAL event_type: - EQUIPMENT visibility: - viewer resource_instances: 5 remediation: Perform a reboot of the device. If issue is still present, power cycle the device. Contact Tarana support if problem persists. - code: cal-antenna-delta-railed title: Cal Antenna Delta Railed description: An antenna in the Tx direction has a delta at the maximum value. This condition can significantly degrade beamforming. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 4 - code: cal-antenna-disable title: Cal Antenna Disable description: Cal has disabled one or more additional antennas for a particular carrier over and above the ones disabled intentionally by a Tarana Engineer via the parameter system.enabled_antenna_mask. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 8 - code: cal-metric-failure title: Cal Metric Failure description: One of the calibration metrics has failed to meet the threshold on one or more antennas for a particular carrier. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 68 - code: cal-rx-lo-out-of-bound title: Cal Rx LO out of bound description: An antenna in the Rx direction has out of bound LO. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 4 remediation: Contact Tarana CAL team. - code: cal-tx-lo-out-of-bound title: Cal Tx LO out of bound description: An antenna in the Tx direction has out of bound LO. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 4 remediation: Contact Tarana CAL team. - code: carrier-down title: Carrier Down description: Carrier 0 is down. The device is not transmitting on that frequency. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 4 remediation: For 3 GHz & 6 GHz radios, check spectrum availability from SAS/AFC. For 5 GHz radios in ETSI region, check the presence of radars. Contact Tarana support if no resolution. - code: certificate-copy-error title: Certificate Copy Error description: Certificate copy to persistent storage failed. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 0 remediation: Contact Tarana Support. - code: certificate-expiry title: Certificate Expiry description: The device's certificate has expired or is about to expire. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 4 remediation: Contact Tarana Support. - code: certificate-expiry-soon title: Certificate Expiry (Deprecated) description: Certificate is about to expire or already expired. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 4 remediation: Contact Tarana Support. - code: certificate-load-failure title: Certificate Load Failure description: The certificate load failed due to a key mismatch or a key not present. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 4 remediation: Contact Tarana Support. - code: certificate-root-invalid title: Invalid Root Certificate description: Root certificate common name (CN) is incorrect or invalid. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 5 remediation: Contact Tarana Support. - code: connection-down title: Connection Down description: RN has not been able to reach the intended BN. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 0 remediation: Alarm is informational only. Check configuration (Operator ID, preferred frequencies, BN mute/transmit) if the alarm persists. RN or BN may have become misaligned. - code: consecutive-ucrch-failures title: Consecutive UCRCH failures description: Uplink connection request failed at high SINR severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 2 remediation: If the issue persists, reboot BN or contact Tarana Support. - code: corrupt-software title: Corrupt Software description: Software image is corrupted. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Perform an upgrade to the same or a different software version. - code: cpu-access-fault title: CPU Access Fault description: A DSP access fault has occurred. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Reboot the device. If the issue persists, contact Tarana Support. - code: cpu-heartbeat-timeout title: CPU Heartbeat Timeout description: One or more DSPs have not responded to a ping request within 2 minutes. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 3 remediation: If the issue persists, reboot BN or contact Tarana Support. - code: cpu-usage-high title: CPU Usage High description: CPU usage percentage is high. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: Contact Tarana Support. - code: ddr-ecc-corrected-errors title: DDR RAM Corrected Errors description: Detected and corrected 1-bit DDR3 ECC error. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 3 remediation: Alarm is informational only since the system has already compensated for the error. Contact Tarana support if the alarm is seen frequently. - code: ddr-ecc-uncorrected-errors title: DDR RAM Uncorrected Errors description: Detected uncorrected multi-bit DDR3 ECC error. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 3 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. RMA the device if the alarm is seen frequently. - code: ddr3-ecc-corrected-errors title: DDR3 RAM Corrected Errors description: Detected and corrected 1-bit DDR3 ECC error. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Alarm is informational only since the system has already compensated for the error. Contact Tarana support if the alarm is seen frequently. - code: ddr3-ecc-uncorrected-errors title: DDR3 RAM Uncorrected Errors description: Detected uncorrected multi-bit DDR3 ECC error. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. RMA the device if the alarm is seen frequently. - code: devel-toml-not-empty title: Devel TOML not empty description: /extra/etc/devel.toml is not empty severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Alarm is informational only. Confirm that the custom configuration present in devel.toml is intentional. - code: device-failure title: Hardware Failure description: Hardware device failures, Fans have failed. severity: - CRITICAL - MAJOR - WARNING event_type: - EQUIPMENT visibility: - engineer - viewer resource_instances: 33 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. RMA the device if the problem persists. - code: dhcp-server-unavailable title: DHCPv4 Address Unavailable description: The DHCPv4 server is unreachable via the BN's In-band Management port. No IP was received. severity: - CRITICAL event_type: - COMMUNICATION visibility: - viewer resource_instances: 3 remediation: Ensure the DHCPv4 server is reachable via the BN's DATA port, or use a static in-band management IP address. - code: dhcpv6-server-unavailable title: DHCPv6 Address Unavailable description: The DHCPv6 server is unreachable via the BN's In-band Management port. No IPv6 address was received. severity: - CRITICAL event_type: - COMMUNICATION visibility: - viewer resource_instances: 1 remediation: Ensure the DHCPv6 server is reachable via the BN's DATA port, or use a static in-band management IPv6 address. - code: diagnostic-in-progress title: EDP Health Check in Progress description: Running EDP field diagnostics, service might be impacted while running diagnostics severity: - WARNING event_type: - EQUIPMENT visibility: - engineer resource_instances: 1 - code: dialout-failure title: Dialout Failure description: There was an error in dial-out registration for dynamic subscriptions with Tarana Cloud Suite. severity: - WARNING event_type: - COMMUNICATION visibility: - engineer resource_instances: 10 remediation: This alarm typically clears automatically. If the alarm does not clear, there may be a network issue between the BN and Internet. - code: dialout-stuck title: Dialout Stuck description: Dialout stuck while trying to stream updates to Tarana Cloud Suite. severity: - WARNING event_type: - COMMUNICATION visibility: - engineer resource_instances: 10 remediation: This alarm typically clears automatically. If the alarm does not clear, there may be a network issue between the BN and Internet. - code: dialout-unreachable title: Dialout Not Reachable description: Failed to connect with streaming telemetry dialout endpoint. severity: - CRITICAL event_type: - COMMUNICATION visibility: - viewer resource_instances: 3 remediation: Confirm the URL for the telemetry streaming server is correct and that the server is reachable from BN. - code: disk-ecc-badblocks title: Disk ECC Bad Blocks description: The value associated with this alarm is the count of number of bad blocks in NAND/eMMC Flash severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 2 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: disk-ecc-corrected-bits title: Disk ECC Corrected Bits description: The value associated with this alarm is the count of corrected bits in NAND/eMMC Flash severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 2 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: disk-ecc-uncorrected-errors title: Disk ECC Uncorrected Errors description: The value associated with this alarm is the count of uncorrectable errors in NAND/eMMC Flash severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 2 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: disk-emmc-mlc-lifetime title: Disk EMMC MLC Lifetime description: The value associated with this alarm is the Completed life time estimation B (MLC blocks) in % severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: disk-emmc-pre-eol title: Disk EMMC Pre EOL description: 'The value associated with this alarm is the Reserved blocks consumed estimation. Value is one of (1, 2 or 3) where 1:normal, 2: 80%, 3: 90%' severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: disk-emmc-slc-lifetime title: Disk EMMC SLC Lifetime description: The value associated with this alarm is the Completed life time estimation A (SLC blocks) in % severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: disk-error title: Flash Storage Error description: The device failed to perform operation on disk. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: Contact Tarana Support. - code: disk-inodes-low title: Disk Space Low (inodes) description: The amount of disk space available for usage is low. The device is at risk of not being able to function properly. The value associated with this alarm has it's units in percentage. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 8 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: disk-space-low title: Disk Space Low description: The amount of disk space available for usage is low. The device is at risk of not being able to function properly. The value associated with this alarm has it's units in percentage. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 8 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: dl-heartbeat-missed title: Downlink Heartbeat Missed description: One or more heartbeats sent from the BN were not received at the RN. The heartbeats sent from RN to BN are still going through. If many of these are missed, BN will disconnect the RN. severity: - MAJOR event_type: - COMMUNICATION visibility: - engineer resource_instances: 1 remediation: Alarm is informational only and should clear automatically. If the link gets disconnected because of missed downlink heartbeats, it will come back up again. If the alarm is raised repeatedly and link goes down frequently, adjustment may be required either to the RN's configuration or its physical mount. - code: dl-raster-latency-limit-reached title: DL Raster Hard Latency Limit Reached description: RNs with bytes in downlink queue that have been in the modem for at least mac.scheduler.raster.hard_latency_limit_frames. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Alarm is informational only and should clear automatically. - code: dl-traffic-blocked title: Downlink Traffic Blocked description: Packets have accumulated in the switch and modem buffers for this link because the downlink traffic has halted. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 2 - code: dlcce-processor title: DLCCE Signalling description: Locked Subbands Modified severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 2 remediation: No action required. System will recover by disconnecting the link and RN will re-enter the network. - code: dma-engine-failure title: DMA Engine Failure description: DMA engine stop or restart has failed, FPGA is not responsive. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 7 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: dma-incomplete title: DMA Incomplete description: DMA did not complete. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 7 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: dma-lost-sync title: DMA Lost Sync description: DMA Lost sync of frame. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 7 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: dma-pps-error title: DMA PPS Error description: The device has experienced a DMA PPS Error. There is a likelihood the device may not be able to transmit. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 14 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: dma-pps-start-time-error title: 'DMA PPS Error: Start Time' description: Linux time mismatches with Modem. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 7 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: dma-stall title: DMA Stall Error description: DMA engine has stalled. Probably due to timing issues severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 7 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: dns-resolution-failure title: DNS Resolution Failure description: Hostname resolution failure (Dialout). severity: - CRITICAL event_type: - COMMUNICATION visibility: - engineer resource_instances: 4 remediation: Check spelling in FQDN. Also, make sure DNS server is reachable. - code: dns-server-failure title: DNS Server Failure description: The BN is reporting that the DNS servers failed. This will prevent the BN from being able to access TCS. User traffic will not be affected. severity: - CRITICAL event_type: - COMMUNICATION visibility: - viewer resource_instances: 1 remediation: Check that the DNS server is correctly configured in the BN's web UI (Setup section) and reachable from the BN. - code: emergency-reboot title: Emergency Reboot description: The device has encountered an unrecoverable device failure (Crossed critical temperature). This is an after-the-fact notification. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer - viewer resource_instances: 2 remediation: Make sure the unit is installed as per recommended guidelines and the ambient temperature is within the operating range. - code: empty-dialout-url title: Default Dialout URL Empty description: URL for registering default dialouts is empty. severity: - CRITICAL event_type: - COMMUNICATION visibility: - engineer resource_instances: 1 remediation: Confirm the URL for the central service is correct. - code: firmware-mismatch title: Firmware Mismatch description: Firmware version mismatch. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Upgrade the software to a newer version. If no upgrades are available, contact Tarana support. - code: gps-interference title: GPS Interference description: GPS interference level is critical. Continuous wave and broadband interference is affecting GPS signal reception. severity: - MAJOR event_type: - ENVIRONMENTAL visibility: - viewer resource_instances: 1 remediation: Check for nearby sources of GPS interference. Ensure the GPS antenna has clear view of the sky and is away from potential interference sources. - code: gps-jammer-detected title: GPS Jammer Detected description: GPS jamming interference detected. JIND (Jamming Indicator) exceeds its threshold while average SNR is below the SNR threshold, indicating potential GPS signal interference. severity: - MAJOR event_type: - ENVIRONMENTAL visibility: - engineer resource_instances: 1 remediation: Check for nearby sources of GPS interference. Ensure the GPS antenna has clear view of the sky and is away from potential interference sources. - code: gps-satellites-low title: GPS Satellites Low description: The number of GPS satellites available for syncing is low. If the BN is not locked to at least three satellites, it will mute itself after 30 minutes. severity: - MINOR event_type: - ENVIRONMENTAL visibility: - viewer resource_instances: 1 remediation: Ensure that the BN is installed outside with a clear view of the sky for the GPS antenna. - code: gps-uart-error title: GPS UART error description: GPS receiver UART error. severity: - MINOR event_type: - EQUIPMENT visibility: - engineer resource_instances: 1 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: gps-unlocked title: GPS Lock Lost description: The GPS module in the device has lost track of the satellite signals. If the GPS module is unable to re-acquire the satellite signals within hold-over time (30 minutes), the BN will mute itself. severity: - CRITICAL event_type: - ENVIRONMENTAL visibility: - viewer resource_instances: 2 remediation: Ensure that the radio is installed outside with clear view for the GPS antenna. - code: gpsd-unresponsive title: GPS Daemon Unresponsive description: Not receiving any updates from GPS Daemon. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: hardware-clock-skew title: Clock skew description: VCTCXO correction is applied severity: - WARNING event_type: - EQUIPMENT visibility: - engineer resource_instances: 2 remediation: Alarm is informational only. - code: high-memory title: RSS Memory Threshold Breach description: Module is using more RSS memory than configured limit. severity: - MAJOR event_type: - EQUIPMENT visibility: - engineer resource_instances: 16 - code: interface-down title: Interface Down description: This will halt the passing of data through this interface. severity: - CRITICAL event_type: - COMMUNICATION visibility: - engineer - viewer resource_instances: 9 remediation: Check physical connections of cabling connected to the port. - code: internal-management-traffic-blocked title: Internal Management Traffic Blocked description: Management traffic has been blocked between RN and BN. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: invalid-configuration title: Invalid Configuration description: Configuration is not valid, wrong node mode. severity: - CRITICAL - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 4 remediation: Contact Tarana Support. - code: invalid-dhcp-ip-offered title: Invalid DHCP IPv4 Address description: An invalid DHCP IP was offered for in-band management. severity: - CRITICAL event_type: - COMMUNICATION visibility: - engineer resource_instances: 2 remediation: Check DHCP server settings on the network. - code: invalid-parameter title: Invalid Parameter description: Parameter validation failed. severity: - MAJOR event_type: - PROCESSING_ERR visibility: - engineer resource_instances: 0 remediation: Contact Tarana Support. - code: ip-conflict title: IP Address Conflict description: An IP address conflict was detected on the in-band management port. severity: - CRITICAL event_type: - COMMUNICATION visibility: - engineer resource_instances: 3 remediation: Confirm no IPs are duplicated within utilized subnet. - code: jesd-lost-sync title: JESD Lost Sync description: JESD sync was lost between Modem and the high speed ADC/DAC. Link(s) may be dropped. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 5 remediation: Reboot the device. If the issue persists, contact Tarana Support. - code: jesd-phase-change title: JESD Phase Change description: Abnormal changes in phase on the JESD bus between Modem and the high speed ADC/DAC. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 3 remediation: Can be usually ignored. Reboot the device. If the issue persists, contact Tarana Support. - code: link-drain-failure title: Modem Link Drain Failure description: RN disconnected from the BN but the BN wasn't able to clear the pending packets from its modem queue or switch queue. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 - code: link-health-check-failure title: Link unhealthy description: DSP is reporting that the link healthy is suffering due to high sub-margins. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 7 remediation: Alarm is for informational purposes only, no action needed. Alarm should clear on its own. - code: link-pool-depleted title: Link Pool Depleted description: Available modem link pool depleted due to multiple link drain failures. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 - code: log-stream-failure title: Log Streaming Failure description: Log streaming to TCS failed. severity: - MAJOR event_type: - COMMUNICATION visibility: - engineer resource_instances: 1 - code: mac-link-disconnected title: MAC Link Disconnected description: MAC Layer triggered the disconnection of link. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 8 remediation: No action needed. RN will try to link up with the BN again. - code: mac-rach-attempt-exceeded title: RACH Attempt Exceeded description: RN has exhausted the number of attempts to establish a link to the BN on this try. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: No action required. RN will search for and try to link up with the BN again. - code: mac-table-threshold-exceeded title: MAC Table Threshold Exceeded description: The number of MAC entries has exceeded the configured limit. severity: - WARNING event_type: - ENVIRONMENTAL visibility: - viewer resource_instances: 1 remediation: Ensure fewer devices are connected to the RN. - code: mac-timing title: MAC Deadline Miss description: null severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 7 remediation: Alarm is informational only. No action is needed, system/link will recover on its own. - code: memory-low title: Memory Low description: Amount of CPU RAM available for applications is low. The value associated with this alarm has it's units in percentage. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: Reboot the device. If the problem persists, contact Tarana Support. - code: missing-configuration title: Missing Configuration description: Mandatory configuration for certificates is not available. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 4 remediation: Contact Tarana Support. - code: modem-ddr4-alarm title: Modem DDR4 Error description: Error in the DDR4 RAM attached to modem's FBL section. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 12 remediation: Alarm is informational only. No action is needed, system/link will recover on its own. - code: modem-decoder-alarm title: Modem Decoder Error description: Error in the decoder section of the modem. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 22 remediation: Alarm is informational only. No action is needed, system/link will recover on its own. - code: modem-encoder-alarm title: Modem Encoder Error description: null severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 15 remediation: Alarm is informational only. No action is needed, system/link will recover on its own. - code: modem-eth-fifo-alarm title: Modem Ethernet FIFO Error description: Unexpected error detected in Ethernet DDR Port FIFO. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 32 remediation: Alarm is informational only. No action is needed, system/link will recover on its own. - code: modem-load-failure title: Modem Load Failure description: Failed to load the FPGA bitstream. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 6 remediation: Alarm is informational only. Device will reboot in an attempt to overcome the error. - code: modem-packet-alarm title: Modem Packet Error description: Error in the Packet Section of the Modem. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 76 remediation: Alarm is informational only. No action is needed, system/link will recover on its own. - code: modem-packet-drops title: Modem Packet Drop description: Modem packet drops exceed threshold in interval. severity: - MINOR event_type: - COMMUNICATION visibility: - engineer resource_instances: 1 remediation: Alarm is informational only. No action is needed, system/link will recover on its own. - code: module-crash title: Module Crash description: One or more software modules running on the CPU has crashed. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: No action needed, the device will reboot to recover from the error. Contact Tarana support if the alarm is seed frequently. - code: module-heartbeat-timeout title: Module Heartbeat Timeout description: System manager did not receive any heartbeat from a software module running on the CPU for a certain period of time. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: No action needed, the device will reboot to recover from the error. Contact Tarana support if the alarm is seed frequently. - code: module-rx-queue-high title: Module RX Queue High description: Receive queue size exceeded. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 15 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: network-service-down title: Network Service Down description: null severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 0 - code: openvpn-mgmt-cli-unreachable title: VPN CLI Failure description: Unable to connect to OpenVPN management CLI. severity: - CRITICAL event_type: - COMMUNICATION visibility: - engineer resource_instances: 1 remediation: Try rebooting the device. - code: os-out-of-memory title: OS Out of Memory description: The CPU's RAM is under full utilization. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: No action needed, the device will reboot itself to recover from the error. Contact Tarana Support if the alarm is seen frequently. - code: os-runtime title: OS Runtime Error description: The system has encountered OS runtime errors. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: No action needed, the device will reboot itself to recover from the error. Contact Tarana Support if the alarm is seen frequently. - code: over-temperature title: High Temperature description: The temperature of the device is not within thresholds. The reported value is in degree celsius. severity: - CRITICAL event_type: - EQUIPMENT visibility: - engineer - viewer resource_instances: 7 remediation: Self-recovery will occur - the BN/RN will reboot. If issues persists, turn off the unit. Make sure the unit is installed as per recommended guidelines and the ambient temperature is within the operating range. - code: ping-failure title: Ping Failure description: Unable to ping host. severity: - WARNING event_type: - COMMUNICATION visibility: - engineer resource_instances: 2 remediation: Check backhaul connectivity. - code: primary-bn-mismatch-best-bn title: Best BN not Primary description: While searching for BNs, RN has found a BN with better signal metrics than the primary BN. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 2 remediation: Alarm is informational only. - code: public-ip-assigned title: Public IP Address Assigned description: A public IPv4 has been assigned to the device. This increases the exposure of the device to Internet hacking. severity: - WARNING event_type: - COMMUNICATION visibility: - viewer resource_instances: 4 remediation: Implement private IP for unit unless intentional. - code: quad-mode-insufficient-carriers title: Insufficient Compatible Carriers in 4-Carrier Mode description: 6 GHz RN has connected in 4-carrier mode to a G2 BN which has 2 of its carriers operating in 3 GHz bands. Since this RN can only connect to the BN on those carriers that are operating in 5-6 GHz bands (which in this case are two or fewer in number), it is better for this RN to be operating in 2-carrier mode to improve gain. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Clicking on 'Reconnect to Network' from the RN's single device page in TCS will remedy this. RN will automatically choose to reconnect in the 2-carrier mode. The link will be disrupted for a short while as it reconnects. - code: quad-mode-metric-low title: Low 4-Carrier Mode Search Metric description: Consider adjusting the tilt and/or height on the RN. Changing the carrier frequencies on the BN can also remedy this. If those don't work, be assured that RN has decided to be in 2-carrier mode to optimize throughput for the sector. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Consider adjusting the tilt and/or height on the RN. Adding the current carrier frequencies to the 'Exclude Frequencies' list on the sector page will force different carrier frequencies to be assigned to the BN and may allow the RN to achieve a connection in 4-carrier mode on those carrier frequencies. - code: quad-to-dual-switchover title: 2-Carrier Mode Fallback (from 4-Carrier Mode) description: 'The device has switched to 2-carrier mode from 4-carrier mode due to one of the following reasons: (1) link instability - greater than 5 consecutive disconnects within 10 minutes of each other since last boot, (2) Low Search Metrics - Search Metrics for one or more (two or more if SYS > 4.310) of BN carriers were found to be below 17.0, (3) Crowding of RNs on the connected BN - there was no available control-channel (CCE) slot for 4-carrier RNs.' severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: Check the path loss, interference, and consider adjusting the tilt and/or height on the RN. Or assign a different primary BN. Or consider adding the current carrier frequencies to the 'Exclude Frequencies' list on the sector page will force different carrier frequencies to be assigned to the BN and may allow the RN to achieve a connection in 4-carrier mode on those carrier frequencies. - code: radio-ddr-init-failure title: Modem RAM Init Failure description: null severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 - code: radio-down title: Radio is Down description: The radio is not transmitting. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: Check configuration. Contact Tarana Support if the alarm doesn't clear on its own in spite of correct configuration. - code: radio-init-failure title: Radio Initialization Failed description: The device failed to initialize one or more components of its RF Chain (Modem > ADC-DACs > RFICs) severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: The device will try to recover from the error by rebooting - link(s) will be down until it recovers from this error. Contact Tarana Support if the issue persists. - code: reference-unlocked title: Reference Clock Unlocked description: Reference clock is not locked. There may be hindrance in receiving the signals from GPS satellites (the signals have not been received for over 30 minutes). Other BNs in the area may be affected as well. severity: - CRITICAL event_type: - ENVIRONMENTAL visibility: - viewer resource_instances: 1 remediation: If the device is a BN, it will mute its radio after the hold-over time (this will drop all connected RNs). For indoor lab operation, contact Tarana Support. - code: rf-pda-missing title: Factory Calibration Missing description: Calibration data is missing from RF Board's memory chip. severity: - MINOR event_type: - EQUIPMENT visibility: - engineer resource_instances: 1 remediation: Contact Tarana Support. - code: rfic-pll-unlocked title: RFIC PLL Unlocked description: One or more RFIC PLLs was detected as being unlocked for a particular carrier. Link will be disconnected. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 6 - code: route-unavailable title: Route Unavailable description: The BN cannot reach the Management Default Gateway IPv4 address as configured on the BN's web UI. This will prevent management traffic from accessing TCS. User traffic will not be affected. severity: - CRITICAL event_type: - COMMUNICATION visibility: - viewer resource_instances: 2 remediation: Confirm the network topology between the BN and the Management Default Gateway. - code: sector-full-rn-rejected title: Sector Full - RN Rejected description: BN has reached the maximum number of connections it can support severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: Consider installing a new BN nearby to share the load of serving the RNs in this vicinity. If an alternate BN already exists, ensure that it is powered up and active. Set the alternate BN as the Primary BN for a few RNs to move them to that BN - code: service-unavailable title: Service Down description: Syslog service is down. This could possibly be an issue with DNS/networking. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer - viewer resource_instances: 4 remediation: Confirm network topology and ensure DNS server is reachable. - code: sfp-invalid-data title: Invalid SFP Data description: Invalid data was received from the SFP module. severity: - WARNING event_type: - EQUIPMENT visibility: - viewer resource_instances: 2 remediation: Confirm compatibility of SFP module. Swap out the SFP module for a new one if necessary. Contact Tarana Support if the problem persists. - code: sfp-lost-signal title: SFP Lost Signal description: The received optical power in the SFP module in the DATA1 port is below the receiver's sensitivity. severity: - MAJOR event_type: - ENVIRONMENTAL visibility: - viewer resource_instances: 2 remediation: Check the fiber cable. - code: sfp-rx-power-oor title: SFP Rx Power Out Of Range description: The received power is beyond the limits for SFP module in the DATA1 port. severity: - MINOR event_type: - EQUIPMENT visibility: - viewer resource_instances: 2 remediation: Check physical components and ratings of the fiber cable, SFP modules, and fiber switch to which the BN is connected. Contact Tarana support if the issue persists. - code: sfp-status-fetch-failed title: SFP Status Fetch Failed description: The device failed to fetch the status information from the SFP module in the DATA1 port. severity: - WARNING event_type: - EQUIPMENT visibility: - engineer resource_instances: 2 remediation: Perform a reboot of the device. If the issue is still present, power cycle the device. If the issue is still present, contact Tarana Support. - code: sfp-transmit-disabled title: SFP Transmit Disabled description: The SFP transmit is disabled on the DATA1 port. severity: - MAJOR event_type: - ENVIRONMENTAL visibility: - viewer resource_instances: 2 remediation: Make sure the SFP module is rated for industrial temperature range and approved by Tarana. Swap out SFP module for a new one if necessary. Contact Tarana support if problem persists. - code: sfp-unplugged title: SFP Unplugged description: The SFP module is unplugged from the DATA1 port. severity: - MAJOR event_type: - EQUIPMENT visibility: - viewer resource_instances: 2 remediation: Check the physical connections on each end of the cable plugged into the DATA1 port of the BN. Also, check cable fault status on BN's web UI. - code: sfp-vendor-not-supported title: SFP Module Untested description: The SFP module inserted in the DATA1 port is untested by Tarana. severity: - MINOR event_type: - EQUIPMENT visibility: - viewer resource_instances: 2 remediation: Replace SFP module with a supported module. Please see https://support.taranawireless.com/ for list of supported SFP modules. - code: software-incompatible title: Software Incompatible description: RN software incompatible with Air Interface Protocol version used by the BN. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: Upgrade RN software to version 1.2xx or higher. - code: software-upgrade-failure title: Software Upgrade Failure description: The software upgrade failed. The device will switch back to the previous software version in the other software bank. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: Re-attempt the upgrade. Contact Tarana support if the problem persists. - code: spectrum-heartbeat-failure title: Spectrum Heartbeat Failed description: Spectrum heartbeats failed. severity: - CRITICAL event_type: - COMMUNICATION visibility: - engineer resource_instances: 1 - code: spi-master-busy title: SPI Master Busy description: Issue detected in performing clean transactions on the configuration bus between the modem and high speed ADC-DAC. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 10 remediation: Contact Tarana Support. - code: storage-failure title: Flash Storage Failure description: Mount partition failures. severity: - CRITICAL - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer - viewer resource_instances: 5 remediation: Contact Tarana Support. - code: storage-flash-corruption title: NAND Flash corruption description: NAND Flash Corruption. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 6 remediation: Contact Tarana Support. - code: suboptimal-cross-carrier-assignment title: Suboptimal Carrier Assignment description: RN has connected in 2-carrier mode to a BN operating in a 4-carrier mode. RN has ended up being able to only connect to only one of the 4 carriers and is unable to bring up its second carrier. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Clicking on 'Reconnect to Network' from the RN's single device page in TCS will remedy this. The link will be disrupted for a short while as it reconnects. - code: suboptimal-dual-mode title: Suboptimal 2-Carrier Mode description: The 4-carrier mode is possible but currently connected in the 2-carrier mode. It is possible that the BN was up with just 2 carriers when RN connected to it and later BN brought up all 4 carriers making 4-carrier mode now possible. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - viewer resource_instances: 1 remediation: Check the path loss and interference. Clicking on 'Reconnect to Network' from the RN's single device page in TCS will remedy this. The link will be disrupted for a short while as it reconnects. - code: suboptimal-quad-mode title: Suboptimal 4-Carrier Mode description: Quality of this connection in 4-carrier mode is sub-optimal. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Use TCS to configure the RN to connect to the BN in 2-carrier mode instead of letting it auto select the mode. - code: switch-buffer-utilization-critical title: Critical Buffer Utilization description: BN switch buffer utilization at critical level, needs reboot. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Device will try to reboot in an attempt to recover from the error. - code: switch-buffer-utilization-high title: High Buffer Utilization description: BN switch buffer utilization exceeds threshold. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Alarm is informational only. - code: switch-init-failure title: Switch initialization failure description: BN switch initialization failure, needs reboot severity: - CRITICAL event_type: - PROCESSING_ERR visibility: - engineer resource_instances: 1 - code: switch-queue-stats-mismatch title: Switch Queue Stats Mismatch description: Switch Queue Stats Mismatch severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 3 - code: switch-queue-stats-stale title: Switch Queue Stats Stale description: Switch queue stats stale severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 2 - code: switch-queue-stats-stall title: Switch Queue Stats Stall description: Switch queue stats read stall severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 7 - code: switch-reinit-in-progress title: Switch reinitialization in progress description: Switch reinitialization in progress severity: - WARNING event_type: - COMMUNICATION visibility: - engineer resource_instances: 1 - code: switch-rx-fifo-drops title: RX FIFO drops description: RX packets dropped on RN switch. severity: - MINOR event_type: - COMMUNICATION visibility: - engineer resource_instances: 2 - code: switch-rx-mac-drops title: RX MAC Drops description: RX MAC module of BN modem port receives the frames but are getting dropped before being processed by the switch. These drops occur at ingress. severity: - WARNING event_type: - COMMUNICATION visibility: - engineer resource_instances: 2 - code: switch-rx-mac-drops-persistent title: RX MAC Drops are persistent on Modem port description: RX MAC module of BN modem port receives the frames but are getting dropped before being processed by the switch. These drops occur at ingress. severity: - CRITICAL event_type: - COMMUNICATION visibility: - engineer resource_instances: 1 remediation: Alarm is informational only. Device will reboot in an attempt to overcome the error. - code: switch-stats-sanity-failure title: Switch Stats Sanity Failure description: RX stats sanity failure detected on RN switch. Sum of unicast, multicast, broadcast packets exceeds total RX packet count by significant margin. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 - code: switch-vlan-err-detection title: RN Switch VLAN Error Detection description: RN detected a sustained ratio of VLAN header errors on RX GMII from the switch; a switch hard reset was requested. severity: - MINOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 - code: system-local-reboot title: Reboot Initiated Locally description: The reboot of the device was initiated locally. severity: - WARNING event_type: - OTHER visibility: - engineer resource_instances: 1 remediation: No action necessary. - code: system-maintenance-mode title: Maintenance Mode description: Power to the fan assembly has been turned off. You may now replace the fan assembly. severity: - CRITICAL event_type: - EQUIPMENT visibility: - viewer resource_instances: 1 remediation: Re-enable power to fan assembly after replacement. - code: system-manager-timeout title: System Manager Timeout description: Did not receive any response from system manager for a certain period of time. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: No action necessary. Device will reboot to recover from the error. - code: tcs-unreachable title: TCS Not Reachable description: Lost dial-out connectivity to Tarana Cloud Suite. severity: - CRITICAL event_type: - COMMUNICATION visibility: - viewer resource_instances: 11 remediation: Check that the registration URL is correctly configured in the BN's web UI (Setup section) and reachable from the BN (from the Diagnostics page on the BN's web UI). - code: timing-violation title: Timing Violation description: Event timer maximum thresholds breached. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 0 remediation: Alarm is informational only. If this alarm is seen often, a ticket should be raised. - code: tx-power-status title: Tx Power Status description: The transmit power capability is lower than the hardware limit. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 4 remediation: Contact Tarana Support. - code: ul-heartbeat-missed title: Uplink Heartbeat Missed description: Uplink heartbeat(s) missed for more than 300 seconds. severity: - MAJOR event_type: - COMMUNICATION visibility: - engineer resource_instances: 1 remediation: Check the link quality (interference) and pathloss if it is more than expected. - code: ulcce-frame-mismatch title: ULCCE Frame Mismatch description: ULCCE payload frame number does not match the frame number in the DMA interrupt. severity: - MAJOR event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Alarm is informational only. System will auto-recover. - code: unknown title: Unknown description: Unknown failure observed. severity: - WARNING event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Contact Tarana Support. - code: unsaved-configuration title: Configuration Not Saved description: Configuration is not saved to the radio. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 1 remediation: Click 'Save Config' on BN/RN's web UI. - code: version-mismatch title: Version Mismatch description: Component version mismatch. The BN may not be able to pass traffic. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer resource_instances: 9 remediation: Contact Tarana Support. - code: voltage title: Voltage Out of Range description: Input voltage is not within thresholds, reported values are in volts. There is a risk of the device rebooting. severity: - CRITICAL event_type: - EQUIPMENT visibility: - engineer - viewer resource_instances: 2 remediation: Verify appropriate voltage is reaching unit (consider power supply as well as cable gauge and length). - code: watchdog-reboot title: Watchdog Reboot description: Device was rebooted because the hardware watchdog timer was not petted in time. severity: - CRITICAL event_type: - OPERATIONAL_VIOLATION visibility: - engineer - viewer resource_instances: 2 remediation: Contact Tarana Support. derived_alarms: count: 18 note: Correlated alarms TCS computes in the cloud rather than receiving from a radio. resource carries a YANG-style instance path with %s placeholders. codes: - code: primary-bn-mismatch title: Primary BN Mismatch description: RN is not connected to primary BN. severity: MAJOR resource: /network/radios/radio[device-id=%s] visibility: viewer remediation: Consider changing the Primary BN via the RN's device page. - code: software-policy-mismatch title: Software Policy Mismatch description: The software version of the device is outside of the software versions defined in the software upgrade policy in the Operator window of TCS. severity: WARNING resource: /network/radios/radio[device-id=%s] visibility: viewer remediation: Reconfigure the upper and/or lower software-version limits of the software upgrade policy, or manually upgrade the device. - code: radio-transmit-off title: Radio Transmit Off description: Device is muted. severity: CRITICAL resource: /network/radios/radio[device-id=%s] visibility: viewer remediation: Unmute the device if not intentional. - code: cpi-id-missing title: CPI ID Missing description: No CPI ID available for CBRS device. severity: MAJOR resource: /network/radios/radio[device-id=%s] visibility: viewer remediation: Configure the CPI ID. - code: invalid-spectrum-provider-config title: Invalid Spectrum Config description: Configuration needed for Spectrum Acquisition is invalid severity: CRITICAL resource: /network/radios/radio[device-id=%s] visibility: engineer remediation: Fill in or make corrections to the SAS Provider and FCC ID configured on the Operator Page - code: software-version-not-stable title: Software Version Not Stable description: Device is running beta/custom system software. severity: WARNING resource: /network/radios/radio[device-id=%s] visibility: engineer - code: config-mismatch title: Configuration Mismatch description: Config mismatch between TCS and device. severity: MAJOR resource: /network/radios/radio[device-id=%s] visibility: viewer remediation: TCS will try to push the correct and updated configuration to the BN in order to keep it in sync. If this alarm doesn't go away, please contact Tarana Support. - code: device-unreachable title: Device Unreachable description: TCS is unable to reach device. severity: MAJOR resource: /network/radios/radio[device-id=%s] visibility: viewer remediation: Check if the backhaul is up. - code: rn-4carrier-mode-unsupported title: RN Multicarrier Capability Mismatch description: G1 BN-6 (or G2 BN-3+6) is operating in 4-carrier mode while RN-6 is operating in 2-carrier mode. This is due to the RN being on software version 1.2 or lower. severity: MINOR resource: /network/radios/radio[device-id=%s] visibility: engineer remediation: Upgrade RN to 2.0 release which supports 4-carrier mode. - code: incompatible-aip-config title: Incompatible AIP Version description: Air Interface Protocol Version 0 configured for BN with one or more carriers on UNII-5/UNII-7 in sector config. severity: MAJOR resource: /network/radios/radio[device-id=%s] visibility: engineer remediation: Change BN's Air Interface Protocol Version or Sector's carrier configuration to ensure compatibility. - code: incompatible-multicarrier-config title: Incompatible Sector Multi-carrier Mode description: Sector is configured for 4-carrier operation while attached BN is capable of operating in 2-carrrier mode only. severity: MINOR resource: /network/radios/radio[device-id=%s] visibility: engineer remediation: Change multi-carrier configuration at sector to match BN's capability. - code: planning-id-unavailable title: Planning ID Unavailable description: All candidate Planning IDs for the cell are taken. severity: CRITICAL resource: /network/cells/cell[id=%s] visibility: engineer remediation: Contact Tarana Support to assist you for Planning ID. - code: cell-planning-id-mismatch title: Planning ID Mismatch description: Configured Cell Planning ID does not match with the TCS recommended Planning ID. severity: MAJOR resource: /network/cells/cell[id=%s] visibility: engineer remediation: Change the Planning ID to TCS-derived value. Note that this lead to temporary disconnection of all the links in this cell. - code: sector-planning-id-mismatch title: Planning ID Mismatch description: Configured Sector Planning ID does not match with the TCS recommended Planning ID. severity: MAJOR resource: /network/sectors/sector[id=%s] visibility: engineer remediation: Change the Planning ID to recommended Planning ID. Note that this will lead to a temporary disconnection of all the links in this cell. - code: inter-bn-distance-exceed title: Inter-BN Distance Exceeded description: The distance between BNs of the same cell is more than 100 meters. severity: MAJOR resource: /network/cells/cell[id=%s] visibility: engineer remediation: Re-locate BNs to meet recommended distance between BNs. Recommended maximum distance is 100 m. - code: etsi-incompatible-software-booted title: ETSI Incompatible Software Booted description: Device booted with software lacking DFS support causing non-compliance with ETSI regulations. severity: MAJOR resource: /network/radios/radio[device-id=%s] visibility: engineer remediation: Upgrade software or switch boot bank to ensure device operating under ETSI domain boots with a newer software. G1 BN-5 & RN-5 need to be on software version 3.0 or later. G1 BN-6, RN-6 & RNv-6 need to be on software version 4.2 or later. - code: incompatible-dhcp-option82-config title: Incompatible Sector configuration for DHCP Option82 description: Sector is configured for configuration (DHCP option 82) which BN software is not capable of. severity: MINOR resource: /network/radios/radio[device-id=%s] visibility: engineer remediation: Upgrade BN software version to 3.0 and above. - code: sector-rn-configuration-conflict title: Sector RN Configuration Conflict description: 1 or more RN's connected to the same BN have conflicting C-VLAN configuration severity: MAJOR resource: /network/radios/radio[device-id=%s] visibility: viewer remediation: Configure each RN to have a unique C_VLAN connecting to the same BN disconnect_reasons: count: 293 source: https://portal.tcs.taranawireless.com/operator-portal/common-config.js categories: - bn-auto-recovery - bn-power-loss - bn-reboot-auto-recovery - bn-reboot-user - bn-reset-user - control-channel - link-reset-spectrum - radio-reset-spectrum - rn-auto-recovery - rn-power-loss - rn-reboot-auto-recovery - rn-reboot-user - rn-reset-user - unknown note: 'Delivered on the deviceDisconnectReason webhook field and on the device page. Entries flagged internal: true are collapsed to an operator-facing label.' reboot_reasons: count: 25 source: https://portal.tcs.taranawireless.com/operator-portal/common-config.js categories: - power-loss - reboot-auto-recovery - reboot-user - unknown note: Delivered on the rebootReason webhook field. audit_events: count: 326 distinct_types: 46 categories: - name: NETWORK display: Network count: 121 - name: ALARM display: Alarm count: 7 - name: OPERATIONS display: Operations count: 64 - name: SPECTRUM display: Spectrum count: 57 - name: ADMIN display: Admin count: 37 - name: CONFIG display: Config count: 40 note: The TCS event log vocabulary. Fully enumerated in asyncapi/tarana-wireless-webhooks.yml.