{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/teamleader/main/json-schema/teamleader-post-tickets-create-request-schema.json",
  "title": "PostTicketsCreateRequest",
  "x-generated": "2026-09-22",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/teamleader-openapi-generated.yml#/components/schemas/PostTicketsCreateRequest",
  "type": "object",
  "properties": {
    "subject": {
      "type": "string"
    },
    "customer": {
      "type": "object"
    },
    "ticket_status_id": {
      "type": "string"
    },
    "assignee": {
      "type": "object"
    },
    "custom_fields": {
      "type": "object"
    },
    "description": {
      "type": "string",
      "description": "Uses Markdown formatting"
    },
    "participant": {
      "type": "object"
    },
    "initial_reply": {
      "type": "string",
      "description": "Create & send an initial autoreply according to configuration (default: automatic). Possible values: [automatic, disabled]"
    },
    "milestone_id": {
      "type": "string",
      "description": "Links the ticket to a milestone. Only applicable to accounts using legacy projects. A ticket can be linked to either a milestone_id or a project_id, but not both."
    },
    "project_id": {
      "type": "string",
      "description": "Links the ticket to a project. Only applicable to accounts using the new projects. A ticket can be linked to either a milestone_id or a project_id, but not both."
    }
  },
  "required": [
    "subject",
    "customer",
    "ticket_status_id"
  ]
}