name: Tech Data Vocabulary
description: >-
  Domain vocabulary for TD SYNNEX (formerly Tech Data) cloud distribution platform,
  covering reseller partner operations, cloud service management, and the StreamOne Ion
  API ecosystem.
tags:
  - Cloud
  - Distribution
  - E-Commerce
  - Partner
  - Reseller
created: '2026-05-03'
modified: '2026-05-03'
terms:
  - term: Account
    definition: >-
      A reseller partner account on the StreamOne Ion platform, identified by an
      accountId. All API operations are scoped to an account.
    synonyms:
      - Reseller Account
      - Partner Account
    relatedTerms:
      - Customer
      - Order

  - term: Customer
    definition: >-
      An end customer organization managed by a reseller through the StreamOne Ion
      platform. Customers are the ultimate consumers of cloud services ordered through
      the platform.
    synonyms:
      - End Customer
      - Tenant
      - Client
    relatedTerms:
      - Account
      - Subscription
      - Order

  - term: Subscription
    definition: >-
      An active cloud service agreement provisioned for a customer, with defined
      billing period, quantity (seats/licenses), and renewal date. Subscriptions
      span Microsoft, Google, and AWS cloud services.
    synonyms:
      - License
      - Service Agreement
    relatedTerms:
      - Customer
      - Product
      - Renewal

  - term: Order
    definition: >-
      A transaction record representing the purchase or modification of cloud products
      for a customer. Orders progress through Draft, Submitted, Processing, Completed,
      and Cancelled statuses.
    synonyms:
      - Purchase Order
      - Transaction
    relatedTerms:
      - OrderItem
      - Cart
      - Customer

  - term: OrderItem
    definition: >-
      A line item within an order representing a specific product with quantity and
      pricing. May include vendor-specific provisioning configuration data.
    synonyms:
      - Line Item
      - SKU
    relatedTerms:
      - Order
      - Product

  - term: Product
    definition: >-
      A cloud service or software offering available through the TD SYNNEX catalog.
      Products are organized by vendor, category, and vertical market. Examples
      include Microsoft 365 licenses, Azure subscriptions, and Google Workspace.
    synonyms:
      - SKU
      - Service
      - License
    relatedTerms:
      - Vendor
      - Category
      - Vertical

  - term: Vendor
    definition: >-
      A technology provider whose products are distributed through TD SYNNEX, such
      as Microsoft, Google, AWS, Cisco, or VMware.
    synonyms:
      - Publisher
      - ISV
      - Provider
    relatedTerms:
      - Product

  - term: Cart
    definition: >-
      A temporary collection of products selected for purchase before an order is
      submitted. Carts are checked out to create formal orders.
    synonyms:
      - Shopping Cart
      - Basket
    relatedTerms:
      - CartItem
      - Order

  - term: Provisioning
    definition: >-
      The process of configuring and activating a cloud service for a customer after
      an order is placed. Provisioning templates define the configuration inputs
      required per vendor and product.
    synonyms:
      - Activation
      - Deployment
    relatedTerms:
      - ProvisioningTemplate
      - Order

  - term: Cloud Provider
    definition: >-
      A hyperscaler cloud platform (Microsoft, Google, AWS) through which customer
      services are provisioned. Customer cloud provider accounts link the customer
      identity with the cloud platform.
    synonyms:
      - Hyperscaler
      - Cloud Platform
    relatedTerms:
      - Customer
      - Subscription

  - term: Reseller
    definition: >-
      A technology solutions provider (VAR, MSP, or integrator) who purchases cloud
      services through TD SYNNEX to resell or manage for end customers.
    synonyms:
      - VAR
      - MSP
      - Channel Partner
    relatedTerms:
      - Account
      - Customer

  - term: Report
    definition: >-
      A structured data export providing billing, usage, or business intelligence
      information about orders, subscriptions, and revenue across the reseller's
      customer base.
    synonyms:
      - Business Report
      - Billing Report
    relatedTerms:
      - Account
      - Subscription

  - term: OAuth Token
    definition: >-
      A bearer access token obtained via OAuth 2.0 refresh token exchange, used to
      authenticate API requests to StreamOne Ion. Tokens expire after 7200 seconds.
    synonyms:
      - Access Token
      - Bearer Token
    relatedTerms:
      - Refresh Token
      - Authentication

  - term: StreamOne Ion
    definition: >-
      The TD SYNNEX cloud distribution platform and API framework that allows
      reseller partners to programmatically manage customers, products, orders,
      and subscriptions across multiple cloud vendors.
    synonyms:
      - StreamOne
      - Ion Platform
    relatedTerms:
      - Account
      - API

  - term: Digital Bridge
    definition: >-
      TD SYNNEX's integration platform providing enterprise-grade REST APIs, pre-built
      connectors, and low-code integration tools for streamlining partner workflows
      with live pricing, inventory, and order data.
    synonyms:
      - Digital Bridge Platform
    relatedTerms:
      - API
      - Integration