# Teladoc Health

> Teladoc Health is a global virtual-care company (telehealth, behavioral health, chronic-condition management and expert medical opinion). Its developer surface is the Solo platform: a partner-gated REST API (the Solo External API, served under /qapi/v1 on visitnow.org) plus native iOS/Android Mobile SDKs for embedding virtual care into partner apps. Access is granted under a partner agreement and Business Associate Agreement (BAA); authentication is a static Api-Key header. Generated by the API Evangelist enrichment pipeline, 2026-08-15.

## APIs
- [Solo External API](https://intouchhealth.github.io/solo-slate/): REST API for patients, appointments, waiting rooms, visit notes, appointment slots, attachments, patient documents, episodes of care, encounter reports, Perfect Answer, virtual nursing/sitting (request-assistance), and webhooks. 44 documented operations under /qapi/v1. Base host: demo.visitnow.org (the only host published; production is tenant-specific). Auth: Api-Key header.

## Docs
- [Solo External API Reference](https://intouchhealth.github.io/solo-slate/): the full operation reference (Slate). HTTP 200.
- [Developer Hub](https://api-documentation.teladochealth.com/): Teladoc Health developer documentation portal — currently returning Cloudflare "error code: 1014", i.e. unreachable.

## Events
- [Webhooks](asyncapi/teladoc-webhooks.yml): 13 event types across patient, appointment, episode and intake lifecycles. Payloads AES-256-CBC encrypted with a per-subscription key. Register at POST /qapi/v1/webhooks. `intake:completed` delivers a FHIR-shaped DiagnosticReport with contained Observation resources.

## Artifacts
- [Authentication](authentication/teladoc-authentication.yml): Api-Key header profile; no OAuth surface.
- [Conventions](conventions/teladoc-conventions.yml): versioning, identifier addressing, error envelopes, context-aware linking, x-correlation-id tracing.
- [Error catalog](errors/teladoc-problem-types.yml): two incompatible JSON error envelopes plus status codes; no error-code vocabulary.
- [Data model](data-model/teladoc-data-model.yml): entity/relationship graph.
- [Lifecycle](lifecycle/teladoc-lifecycle.yml): quarterly CAT/PROD release train, no status page, no deprecation policy.
- [Changelog](changelog/teladoc-changelog.yml): inline per-operation release stamps (2022Q4.4, 2026Q1.4); no dedicated changelog.
- [Conformance](conformance/teladoc-conformance.yml): HIPAA published, HITRUST unverified, FHIR partial (webhook payloads only).
- [Packages / SDKs](packages/teladoc-packages.yml): partner-gated iOS and Android Mobile SDKs; nothing on any public registry.
- [Sandbox](sandbox/teladoc-sandbox.yml): demo.visitnow.org demo tenant, plus CAT and PROD environments; no self-serve keys, no magic test values.
- [Plans / pricing](plans/teladoc-plans-pricing.yml): no published developer plans — enterprise contract only.
- [Rate limits](rate-limits/teladoc-rate-limits.yml): none published, none advertised in response headers.
- [Vulnerability disclosure](security/teladoc-vulnerability-disclosure.yml): responsibledisclosure@teladochealth.com, 3-business-day acknowledgement, no bounty.
- [Domain security](security/teladoc-domain-security.yml): TLS/DNS posture for teladochealth.com and visitnow.org.
- [Well-known](well-known/teladoc-well-known.yml): probed; no discovery documents published on any host.
- [MCP (candidate)](mcp/teladoc-mcp.yml): no Teladoc MCP server exists; a derived candidate tool list, plus an unaffiliated third-party npm connector recorded for the record.

## Notes for agents
- There is no published OpenAPI, AsyncAPI, GraphQL schema, agent card or MCP server for this provider. The operation list above was read from the human documentation.
- The API is not self-serve: no key can be obtained without a partner agreement and a BAA. Do not attempt to call it on a user's behalf without provisioned credentials.
- PHI is in scope on every endpoint. Treat all payloads as protected health information.

## Company
- [Website](https://www.teladochealth.com)
- [Support / Help Center](https://www.teladochealth.com/helpcenter)
- [Terms of Service](https://www.teladochealth.com/legal/terms-of-service)
- [Privacy Policy](https://www.teladochealth.com/legal/privacy-policy)
- [Responsible Disclosure](https://www.teladochealth.com/legal/responsible-disclosure)
- [GitHub (IntouchHealth)](https://github.com/IntouchHealth)