slug: telemetron-ai
provider: Telemetron
generated_by: planning/capability-mapping/scripts/classify_capabilities.py
model: claude-opus-5
frame:
- Software & Technology
min_confidence: 0.7
capability_model:
  source: https://github.com/vincentmakes/turbo-ea-capabilities
  license: CC-BY-4.0
  attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities,
    CC BY 4.0
  notice: NOTICE
edge_count: 2
edges:
- tag: Ticket
  spec_file: telemetron-ai-ticket-api-openapi.yml
  capability_id: BC-430.10
  capability_id_l1: BC-430
  capability_name: Customer Inquiry Management
  confidence: 0.85
  evidence: POST /ticket/createTicket — "Create a support ticket"
  reason: Creating support tickets on a customer support platform is inbound customer inquiry capture
    and handling.
- tag: Customer
  spec_file: telemetron-ai-customer-api-openapi.yml
  capability_id: BC-420.10
  capability_id_l1: BC-420
  capability_name: Customer Data Management
  confidence: 0.75
  evidence: POST /customer/createOrUpdateCustomer — "Create or update a customer"; "Query a customer by
    email"
  reason: The operations maintain customer master records (create/update, lookup by email, fetch by id)
    synced into the platform, which is customer data management rather than service interaction handling.