specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Telkomsel
providerId: telkomsel
created: '2026-07-11'
modified: '2026-07-11'
reconciled: false
tags:
- Telecommunications
- Indonesia
- CPaaS
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Telkomsel DigiHub API spend. Every DigiHub API product is
  metered per call. Prepaid spend is quota packages - calls are deducted from
  the purchased quota, packages can be stacked within the running month, and
  unused quota expires with the package validity period. Postpaid spend is
  enterprise Tier and PAYU contracts - each call generates a CDR (call detail
  record) that the carrier invoices monthly, with Tier rates stepping down as
  monthly volume crosses thresholds and PAYU charging a flat per-call fee.
  Sandbox trials are free one-time quotas per product. Pricing is per product
  and displayed in IDR inside the portal after login.
notes: >-
  Per-unit IDR rates are not published openly and are not reconciled here.
  Enterprise plans require signed NDA or commercial contract, so negotiated
  rates may differ from portal list prices. Watch expiring prepaid quota -
  unused calls are forfeited at the end of the package validity period.
sources:
- https://digihub.telkomsel.com/documentation/faq/how-to-pay-for-an-api-package
- https://digihub.telkomsel.com/documentation/consumer-guide/apis
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Telkomsel
serviceCategory: Integration and Communication
billingModel:
  pricingCategory: Usage-Based
  billingFrequency: Monthly
  billingCurrency: IDR
  chargeCategories:
  - Usage
  - Purchase
  - Adjustment
focusColumns:
  ServiceName: Telkomsel DigiHub
  ServiceCategory: Integration and Communication
  ProviderName: Telkomsel
  PublisherName: Telkomsel
  InvoiceIssuerName: PT Telekomunikasi Selular
  BillingCurrency: IDR
  ChargeCategory: Usage
  PricingCategory: Usage-Based
meters:
- name: api_calls
  description: API invocations per DigiHub product; deducted from prepaid quota or billed postpaid via CDRs.
  unit: requests
  aggregation: sum
  dimensions:
  - account
  - product
  - plan
- name: quota_purchases
  description: Prepaid quota packages purchased per product; stackable within the running month, unused calls expire.
  unit: packages
  aggregation: sum
  dimensions:
  - account
  - product
- name: excess_usage
  description: Enterprise calls beyond the purchased quota for the running month, billed as overage.
  unit: requests
  aggregation: sum
  dimensions:
  - account
  - product
- name: sms_messages
  description: A2P SMS submissions (regular and premium) to Telkomsel MSISDNs via the SMS API.
  unit: messages
  aggregation: sum
  dimensions:
  - account
  - sender_id
principles:
- name: Visibility
  description: Track per-product call volume against prepaid quota balances and monthly CDR-billed usage; the portal dashboard reports usage and recent orders per application.
- name: Allocation
  description: Register separate DigiHub applications and API keys per team or workload so per-call charges map to internal cost centers.
- name: Optimization
  description: Match plan type to volume - quota packages for predictable retail volume, Tier for high enterprise volume to benefit from step-down rates, PAYU for spiky usage; size quota purchases to the month to avoid forfeiting expired calls.
- name: Accountability
  description: Assign an owner per subscribed product; review monthly invoices and excess-usage charges against contracted rates.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com