generated: '2026-07-26'
method: searched
source: https://www.teraview.ca/en/system-status/
summary: >-
  Teranet runs its operational-transparency surface on the Teraview product site rather than on a
  developer portal. There is a real, human-readable system-status page covering twelve named
  subsystems, a published hours-of-service schedule (the registry is deliberately not a 24/7
  system), and dated maintenance notices posted in advance. There is no versioning policy, no
  deprecation policy, no Sunset/Deprecation header support, and no published SLA or uptime target —
  consistent with a licensed, account-managed integration where these terms live in the licence
  agreement rather than in public documentation.
versioning:
  scheme: null
  current: null
  docs: null
  note: >-
    No public API versioning policy. Teranet Connect is licensed per-vendor and its interface
    contract is distributed under agreement; no version identifiers appear on any public page.
deprecation:
  policy_url: null
  sunset_header: false
  note: No published deprecation or sunset policy for Teranet Connect or any Teranet product API.
sla:
  url: https://www.teraview.ca/en/hours-of-service/
  uptime_target: null
  note: >-
    Not an uptime SLA. Teranet publishes an hours-of-service window instead — Teraview and PORTAS
    PASS are available Monday to Thursday 4:00 a.m. to midnight, Friday 4:00 a.m. to 9:00 p.m.,
    Saturday 9:00 a.m. to 6:00 p.m., and Sunday 9:00 a.m. to 9:00 p.m. (Eastern). Availability is a
    scheduled window, not a continuous-service commitment.
status_page: https://www.teraview.ca/en/system-status/
status_page_detail:
  type: static-page
  live_dashboard: false
  incident_history: false
  subscribe: false
  components:
  - Electronic Registration
  - Property Search
  - Writs Search
  - Teraview Login
  - www.portaspass.ca access
  - Upload schedules
  - Reports
  - Mapping
  - Financial Systems
  - Account Management
  - Instrument Creation
  - Messaging and Signing
  note: >-
    A statically maintained page showing a per-component working indicator and a single overall
    statement ("There are no issues to report"). No incident history, no RSS/Atom feed, no
    status-alert subscription, no machine-readable status JSON. Users with an unlisted issue are
    directed to contact support.
maintenance:
  advance_notice: true
  notice_channel: https://www.teraview.ca/en/category/news/
  examples:
  - 'Teraview unavailable July 11 and 12, 2026 (posted 2026-06-30)'
  - 'Teraview unavailable March 31, 2026, 6 p.m. to midnight (posted 2026-03-25)'
deprecated_operations: []