generated: '2026-07-21' method: searched source: >- https://www.tessell.com/service-level-agreement (SLA, dated Feb 01 2024) plus derivation from openapi/tessell-openapi-original.json. No public status page, versioning policy, or deprecation policy was found (status.tessell.com and uptime.tessell.com do not resolve; developer.tessell.com/changelog exists but currently shows "No Changelogs"). versioning: scheme: none-published api_info_version: '1.0' notes: >- The OpenAPI contract carries info.version 1.0 and paths are unversioned (no /v1 prefix). No public API versioning or upgrade policy is documented. deprecation: policy_url: null sunset_header: false notes: >- No published deprecation policy or RFC 8594 Sunset support found. The OpenAPI marks one operation deprecated and several controller tags as deprecated (ticketControllerDeprecated, conversationControllerDeprecated). sla: url: https://www.tessell.com/service-level-agreement dated: '2024-02-01' uptime_target: '99.99%' detail: >- Monthly Uptime Percentage of at least 99.99% per calendar month ("Service Level Objective"); customers are eligible for Service Credits when the SLO is missed. Defines Critical Bug, Security Update, and Downtime terms. status_page: null deprecated_operations: - openapi/tessell-openapi-original.json#getAmRpoPolicy