# The Clinician

> The Clinician is a New Zealand-headquartered digital health company whose product, The Clinician
> Platform (TCP, formerly ZEDOC), is an outcomes-intelligence layer for value-based healthcare. It
> captures patient-reported outcome and experience measures (PROMs, PREMs, CROMs) across SMS, email,
> web and native mobile in 20+ languages, scores and benchmarks them automatically against MCID
> thresholds, runs configurable digital care pathways with a threshold-triggered alert engine, and
> returns outcomes to the EMR via FHIR. It sits alongside an EMR/PAS rather than replacing it.

> GENERATED BY API EVANGELIST. The Clinician does not publish an llms.txt of its own
> (https://theclinician.com/llms.txt returns HTTP 404, checked 2026-09-02). This file is generated
> from the company's public website and from the artifacts in this repository. It is a third-party
> profile, not a document authored or endorsed by The Clinician.

> NO PUBLIC API CONTRACT. Read this before planning any integration: The Clinician markets an
> "API-driven architecture" and an "OMOP Clinical Events API", but publishes no developer portal, no
> API reference, and no machine-readable contract of any kind. No OpenAPI, GraphQL SDL, AsyncAPI,
> WSDL, .proto, FHIR CapabilityStatement, MCP server or A2A agent card was found on any host the
> company serves. API access runs through a sales conversation ("Book a demo"). An agent cannot call
> this platform today.

## Company

- [The Clinician](https://theclinician.com/): Company website and the platform overview. A single
  page with hash routes (#/platform, #/enterprise, #pathways, #partners, #about, #insights,
  #contact, #/privacy-policy, #/terms-of-use); the full text is present in the served HTML.
- [Vulnerability disclosure policy](https://theclinician.com/security/vulnerability-disclosure-policy):
  Scope, safe harbour, and response SLAs (acknowledge 1 business day, triage 5, critical fix 7).
- [security.txt](https://theclinician.com/.well-known/security.txt): RFC 9116 disclosure route.
- [GitHub organisation](https://github.com/theclinician): 17 public repositories — general-purpose
  open-source JavaScript libraries, not API client libraries.

## What the platform does

- Patient-reported measures capture: validated instruments (EQ-5D, KOOS, OHS, PROMIS and hundreds
  more) delivered omnichannel at low patient burden, in 20+ languages including right-to-left scripts.
- Digital care pathways: a library of ~60 ICHOM-aligned pathways (hip and knee, heart failure,
  Parkinson's, maternity, depression and anxiety, diabetes, dialysis, surgery waitlist, referral
  triage) plus co-designed pathways, built with a no-code Form Builder and Pathway Editor.
- Alerting: configurable thresholds on patient-reported values with priority routing, assignee
  management and predefined action types.
- Analytics: individual and population-level analytics, MCID benchmarking, longitudinal outcome
  trajectories, cohort and service benchmarking.
- Scale claimed: 8.2m patients, 2,600 clinicians, 350 projects, five continents. A state-wide South
  Australia deployment scaling toward 5,000 clinicians and 1M+ patients.

## Interoperability (claimed on the company's own site, not verifiable from a contract)

- HL7 FHIR, including SMART-on-FHIR; HL7 v2.x; openEHR; DICOM.
- Terminology: SNOMED CT, LOINC, ICD-10, RxNorm.
- An OMOP Clinical Events API ingesting visits, procedures, drugs and observations to trigger
  pathway logic in real time.
- Production EMR integrations named: Epic, Cerner, Oracle Health, Allscripts, Altera, Magentus
  ("30+ EMR integrations"). EHR iframe embedding via signed tokens.
- Identity: Active Directory, SAML, OAuth, SCIM; two-factor authentication; group-and-role-based
  access within a per-deployment organisational hierarchy.
- Reporting out: PowerBI, Tableau, OMOP, data lakes.

## Compliance posture (claimed; evidence is supplied on request, not published)

- ISO 27001, SOC 2, HIPAA, GDPR, MSSS-DGTI (Quebec), PDPL/SDAIA (Saudi Arabia).
- Data residency offered in KSA, GCC, EU, AU, US, Canada and Singapore.
- No trust centre. The certificate and report are behind "Request the security pack for procurement
  review".

## Standards and partners

- ICHOM: long-serving recognised implementation partner; supports ICHOM accreditation.
- Solventum: named global partner.
- Referenced programmes: CMS THA/TKA PRO-PM, the CMS TEAM bundled-payment model, OECD PaRIS.

## Insights (the company's published writing)

- [Martha's Rule: the patient knew first](https://theclinician.com/insights/marthas-rule-patient-knew-first)
- [Alert-based ePRO RCT evidence](https://theclinician.com/insights/alert-based-epro-rct-evidence)
- [PROMs and the World's Best Hospitals ranking](https://theclinician.com/insights/proms-worlds-best-hospitals)
- [NOTIFY-HF, presented at CSANZ 2026](https://theclinician.com/insights/notify-hf-csanz-2026)
- [PHI on the line: choosing an LLM architecture for patient data](https://theclinician.com/insights/phi-on-the-line)

## Agent access policy

- [robots.txt](https://theclinician.com/robots.txt): explicitly Allows GPTBot, OAI-SearchBot,
  ChatGPT-User, ClaudeBot, Claude-Web, Claude-User, anthropic-ai, PerplexityBot, Perplexity-User,
  Google-Extended, Applebot, Applebot-Extended, Bingbot, meta-externalagent, Bytespider and CCBot on
  all paths, and asks that content be attributed to The Clinician with a link to theclinician.com.

## Contact

- Sales and general: info@theclinician.com. Support and security reports: support@theclinician.com.
- Hubs: Auckland, New Zealand (HQ); Singapore; Victoria, Australia. Representation in the United
  States, United Kingdom, Israel and Saudi Arabia.
- Legal entity: The Clinician Holdings Limited and its wholly owned subsidiaries.

## Optional

- [Disease outbreak and management platform](https://covid19.theclinician.com/): a separate
  COVID-era product site, still served (HTTP 200) but not linked from the main site.
- [The Clinician on LinkedIn](https://www.linkedin.com/company/12125971)
- [@theclinicianpro on X](https://x.com/theclinicianpro)