aid: thoughtly name: Thoughtly url: https://raw.githubusercontent.com/api-evangelist/thoughtly/refs/heads/main/apis.yml description: | Thoughtly is an AI voice and chat agent platform that helps revenue and support teams contact every lead across every channel — voice, SMS, email, WhatsApp, and iMessage. The product combines a no-code agent designer (decision-tree builder, Vibes AI assistant, Genius knowledge base), a managed telephony layer (purchased numbers, branded calling, BYOC, voice cloning), and a public REST API for programmatically creating contacts, triggering outbound calls, and subscribing to call-completion webhooks. Thoughtly integrates natively with Salesforce, HubSpot, Zoho, GoHighLevel, Keap, Pipedrive, Attio, Calendly, Acuity, Cal.com, Mindbody, Gmail, Slack, Zendesk, Shopify, Zapier, and Make. type: Index position: Provider access: 3rd-Party image: https://kinlane-productions.s3.amazonaws.com/apis-json/apis-json-logo.jpg tags: - Voice AI - Chat AI - Conversational AI - AI Agents - Outbound Calling - Inbound Calling - Lead Conversion - SMS - WhatsApp - CRM - Telephony created: '2026-05-24' modified: '2026-05-24' specificationVersion: '0.20' apis: - aid: thoughtly:thoughtly-api name: Thoughtly API description: | Public REST API for the Thoughtly platform. Manage Agents (called "interviews" in the API), create and update Contacts, trigger outbound calls, search call responses, subscribe to webhook events (NEW_RESPONSE, PHONE_TRANSFER, etc.), and trigger Webhook-driven Automations. Authentication uses two headers: x-api-token and team_id. humanURL: https://docs.thoughtly.com/developers baseURL: https://api.thoughtly.com tags: - Voice AI - Agents - Contacts - Calls - Webhooks properties: - url: https://docs.thoughtly.com/developers type: Documentation - url: https://docs.thoughtly.com/api-reference type: Documentation - url: https://docs.thoughtly.com/api-reference/openapi.json type: OpenAPI - url: openapi/thoughtly-api-openapi.yml type: OpenAPI - url: rules/thoughtly-rules.yml type: SpectralRules - url: json-schema/thoughtly-contact-schema.json type: JSONSchema - url: json-schema/thoughtly-agent-schema.json type: JSONSchema - url: json-schema/thoughtly-call-schema.json type: JSONSchema - url: json-schema/thoughtly-webhook-schema.json type: JSONSchema - url: json-structure/thoughtly-contact-structure.json type: JSONStructure - url: json-structure/thoughtly-call-structure.json type: JSONStructure - url: json-ld/thoughtly-context.jsonld type: JSONLD - url: examples/thoughtly-create-contact-example.json type: Examples - url: examples/thoughtly-call-contact-example.json type: Examples - url: examples/thoughtly-subscribe-webhook-example.json type: Examples - url: examples/thoughtly-new-response-webhook-example.json type: Examples - url: capabilities/agents.yaml type: NaftikoCapability - url: capabilities/contacts.yaml type: NaftikoCapability - url: capabilities/webhooks.yaml type: NaftikoCapability - url: https://docs.thoughtly.com/integrations/webhooks type: Webhooks - url: https://docs.thoughtly.com/automations/getting-started type: Documentation name: Automations - url: https://app.thoughtly.com/settings/developer type: Authentication common: - type: Website url: https://thoughtly.com - type: Portal url: https://docs.thoughtly.com - type: Documentation url: https://docs.thoughtly.com/developers - type: Documentation url: https://docs.thoughtly.com/api-reference - type: GettingStarted url: https://docs.thoughtly.com/getting-started/quick-start - type: SignUp url: https://app.thoughtly.com/signup - type: Login url: https://app.thoughtly.com/login - type: Authentication url: https://app.thoughtly.com/settings/developer - type: Pricing url: https://docs.thoughtly.com/platform/billing - type: Plans url: plans/thoughtly-plans-pricing.yml - type: RateLimits url: rate-limits/thoughtly-rate-limits.yml - type: FinOps url: finops/thoughtly-finops.yml - type: ChangeLog url: https://docs.thoughtly.com/support/changelog - type: Support url: https://docs.thoughtly.com/support/getting-help - type: FAQ url: https://docs.thoughtly.com/resources/faq - type: Glossary url: https://docs.thoughtly.com/resources/glossary/overview - type: Whitepapers url: https://docs.thoughtly.com/resources/whitepapers/overview - type: VideoLibrary url: https://docs.thoughtly.com/resources/video-library - type: Integrations url: https://docs.thoughtly.com/integrations/getting-started - type: Webhooks url: https://docs.thoughtly.com/integrations/webhooks - type: Automations url: https://docs.thoughtly.com/automations/getting-started - type: KnowledgeBase url: https://docs.thoughtly.com/genius/getting-started - type: AgentBuilder url: https://docs.thoughtly.com/build/agent-builder/overview - type: PhoneNumbers url: https://docs.thoughtly.com/phone-number/getting-started - type: Voices url: https://docs.thoughtly.com/agents/voices - type: BlogPost url: https://thoughtly.com/blog name: Thoughtly Blog - type: LinkedIn url: https://www.linkedin.com/company/thoughtly-ai/ - type: Twitter url: https://twitter.com/thoughtlyai - type: AffiliateProgram url: https://docs.thoughtly.com/promptbooks/joining-the-thoughtly-affiliate-program - type: ReferralProgram url: https://docs.thoughtly.com/support/referral-program - type: Promptbooks url: https://docs.thoughtly.com/promptbooks/browse - type: Vocabulary url: vocabulary/thoughtly-vocabulary.yml - type: Integration url: https://docs.thoughtly.com/integrations/crm/salesforce name: Salesforce - type: Integration url: https://docs.thoughtly.com/integrations/crm/hubspot name: HubSpot - type: Integration url: https://docs.thoughtly.com/integrations/crm/zoho name: Zoho CRM - type: Integration url: https://docs.thoughtly.com/integrations/crm/highlevel name: GoHighLevel - type: Integration url: https://docs.thoughtly.com/integrations/crm/pipedrive name: Pipedrive - type: Integration url: https://docs.thoughtly.com/integrations/crm/attio name: Attio - type: Integration url: https://docs.thoughtly.com/integrations/crm/keap name: Keap - type: Integration url: https://docs.thoughtly.com/integrations/scheduling/calendly name: Calendly - type: Integration url: https://docs.thoughtly.com/integrations/scheduling/acuity name: Acuity Scheduling - type: Integration url: https://docs.thoughtly.com/integrations/scheduling/cal-com name: Cal.com - type: Integration url: https://docs.thoughtly.com/integrations/scheduling/mindbody name: Mindbody - type: Integration url: https://docs.thoughtly.com/integrations/communication/gmail name: Gmail - type: Integration url: https://docs.thoughtly.com/integrations/communication/slack name: Slack - type: Integration url: https://docs.thoughtly.com/integrations/communication/whatsapp-business name: WhatsApp Business - type: Integration url: https://docs.thoughtly.com/integrations/ticketing/zendesk name: Zendesk - type: Integration url: https://docs.thoughtly.com/integrations/e-commerce/shopify name: Shopify - type: Integration url: https://docs.thoughtly.com/integrations/productivity/google-sheets name: Google Sheets - type: Integration url: https://docs.thoughtly.com/integrations/productivity/airtable name: Airtable - type: Integration url: https://docs.thoughtly.com/integrations/productivity/typeform name: Typeform - type: Integration url: https://docs.thoughtly.com/integrations/productivity/trello name: Trello - type: Integration url: https://docs.thoughtly.com/integrations/productivity/smartsheet name: Smartsheet - type: Integration url: https://docs.thoughtly.com/integrations/productivity/zoom name: Zoom - type: Integration url: https://docs.thoughtly.com/integrations/automations/zapier name: Zapier - type: Integration url: https://docs.thoughtly.com/integrations/automations/make name: Make - type: Features data: - No-code Agent Builder with decision-tree nodes, variables, outcomes, and branching logic - Vibes AI assistant for generating and editing agent workflows from natural language - Genius knowledge base (RAG) for grounding agents in customer documents and data - Voice library plus voice cloning and Bring Your Own Key (BYOK) TTS - Branded calling, Bring Your Own Carrier (BYOC), and phone number purchase/management - Public REST API for agents, contacts, calls, webhooks, and automations - Webhook events NEW_RESPONSE, PHONE_TRANSFER, FOLDER_NEW_RESPONSE, FOLDER_PHONE_TRANSFER, ACTION_FAILED - Webhook-triggered Automations for chaining Agent calls with HTTP, CRM, SMS, and email steps - Omnichannel agents — voice → SMS → email → WhatsApp follow-up cadence - Bulk upload + bulk call workflows with Audiences segmentation - Multilingual agents and call screening bypass - Mid-call SMS and mid-call website lookup actions - Analytics dashboard, audit log, and call history with outcome classification - Workspaces with role-based access and team invites - Native integrations with 25+ tools including Salesforce, HubSpot, Zapier, Make, and Shopify - 100 requests per minute API rate limit; subscriber 429s retried once with Retry-After sources: - https://thoughtly.com/ - https://docs.thoughtly.com/developers - https://docs.thoughtly.com/api-reference - https://docs.thoughtly.com/integrations/getting-started - https://docs.thoughtly.com/integrations/webhooks - https://docs.thoughtly.com/platform/billing updated: '2026-05-24' maintainers: - FN: Kin Lane email: kin@apievangelist.com url: https://apievangelist.com