specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Thoughtly
providerId: thoughtly
created: '2026-05-24'
modified: '2026-05-24'
reconciled: false
tags:
  - Voice AI
  - Chat AI
  - Conversational AI
  - Usage-Based Pricing
description: |
  Plans and credit-based pricing for the Thoughtly AI voice and chat agent platform.
  Standard paid plans are managed by Thoughtly sales — exact monthly prices beyond
  the Free and Starter tiers are not published; the Starter / Enterprise dollar
  amounts and the per-minute / per-step credit rates below come from third-party
  pricing summaries and the AppSumo billing documentation.
sources:
  - https://docs.thoughtly.com/platform/billing
  - https://thoughtly.com/
  - https://docs.thoughtly.com/platform/settings/usage
plans:
  - id: thoughtly-free
    name: Free
    type: free
    description: Free tier with 10 minutes/month and unlimited seats. Includes a 14-day full-feature trial.
    entries:
      - label: Included minutes
        name: included_minutes
        type: included
        metric: minutes
        limit: 10
        timeFrame: month
        geo: global
        unit: 1
        price: '0.00'
        userMultiplied: false
      - label: Seats
        name: seats
        type: included
        metric: seat
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: '0.00'
        userMultiplied: false
  - id: thoughtly-starter
    name: Starter
    type: subscription
    description: Starter plan — approximately $30/month for 300 minutes; includes core agent builder and inbound/outbound calling.
    entries:
      - label: Monthly subscription
        name: subscription
        type: recurring
        metric: subscription
        limit: 1
        timeFrame: month
        geo: global
        unit: 1
        price: '30.00'
        userMultiplied: false
      - label: Included minutes
        name: included_minutes
        type: included
        metric: minutes
        limit: 300
        timeFrame: month
        geo: global
        unit: 1
        price: '0.00'
        userMultiplied: false
      - label: Additional voice minutes
        name: overage_voice
        type: metered
        metric: minutes
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '0.09'
        userMultiplied: false
  - id: thoughtly-enterprise
    name: Enterprise
    type: enterprise
    description: Custom enterprise pricing for high-volume workloads. Includes advanced support, branded calling, SSO, audit log, and BYOC/BYOK options. Contact Thoughtly sales.
    entries:
      - label: Custom contract
        name: custom
        type: recurring
        metric: contract
        limit: 1
        timeFrame: year
        geo: global
        unit: 1
        price: 'Call'
        userMultiplied: false
  - id: thoughtly-appsumo
    name: AppSumo Lifetime
    type: lifetime
    description: AppSumo-distributed lifetime plan billed in Thoughtly credits. Credit consumption rates documented below.
    entries:
      - label: Voice agent minute
        name: voice_minute
        type: metered
        metric: credits
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '10'
        userMultiplied: false
      - label: Phone number per month
        name: phone_number
        type: metered
        metric: credits
        limit: -1
        timeFrame: month
        geo: global
        unit: 1
        price: '500'
        userMultiplied: false
      - label: Automation step
        name: automation_step
        type: metered
        metric: credits
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '1'
        userMultiplied: false
      - label: Test agent chat message
        name: chat_test
        type: metered
        metric: credits
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '3'
        userMultiplied: false
      - label: SMS message
        name: sms
        type: metered
        metric: credits
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '8'
        userMultiplied: false
      - label: Carrier fees passthrough
        name: carrier_fees
        type: metered
        metric: credits
        limit: -1
        timeFrame: usage
        geo: global
        unit: 1
        price: '200'
        userMultiplied: false
        description: 200 credits per $1 of carrier passthrough cost.