generated: '2026-08-12'
method: searched
source: >-
  https://developers.thrivecart.com/documentation/, https://thrivecart.statuspage.io/,
  https://thrivecart.com/blog/category/product-updates/, https://thrivecart.com/resources/roadmap/,
  https://github.com/thrivecart/php-api, openapi/thrivecart-api-openapi.yml
versioning:
  scheme: unversioned path
  current_version: '1'
  path: /api/external
  header: null
  query_param: null
  pinning_possible: false
  evidence: >-
    The base path carries no version segment. The official PHP SDK declares
    const API_VERSION = '1.0.0' and Packagist describes it as "PHP library for v1 of the
    ThriveCart API". No mechanism exists for a client to request a specific version, so any
    change ThriveCart makes reaches every caller at once.
deprecation:
  policy_published: false
  policy_url: null
  sunset_header: false
  deprecation_header: false
  rfc8594: false
  deprecated_operations: []
  note: >-
    ThriveCart publishes no deprecation or sunset policy, sends no Deprecation or Sunset headers,
    and marks no operation deprecated in its reference. The documentation does carry two
    forward-looking "Coming soon!" entries (Create & manage coupons, Embed the customer hub),
    which is the only lifecycle signalling on the developer portal - additions announced, removals
    not.
sla:
  published: false
  uptime_target: null
  note: No SLA or uptime commitment is published for Standard or Pro+. The Enterprise tier is
    "contact us" and any commitment there is contractual, not public.
status_page:
  published: true
  url: https://thrivecart.statuspage.io/
  provider: Atlassian Statuspage
  api: https://thrivecart.statuspage.io/api/v2/summary.json
  history: https://thrivecart.statuspage.io/history
  status_at_probe: All Systems Operational
  probed: '2026-08-12'
  components_include:
  - Webhooks, Integrations & API
  - Checkouts & Payment Processing
  - Orders, Subscriptions & Fulfilment
  - Affiliate Tracking
  - Account Login & Dashboard
  - Learn / ThriveAcademy
  - Stripe API
  - Paypal
  - Authorize.net
  - Postmark (Email Delivery)
  - AWS infrastructure components (us-east-1)
  note: >-
    The status page has a first-class "Webhooks, Integrations & API" component, so API health is
    separately observable from checkout health. It also surfaces upstream dependencies (Stripe,
    PayPal, Authorize.net, Postmark, AWS us-east-1), which is unusually transparent for this
    segment. A machine-readable summary.json is available unauthenticated.
  secondary: https://thrivecart.betteruptime.com/
incident_communication:
  postmortems_published: true
  example: https://thrivecart.com/blog/august-5-incident-postmortem/
  note: ThriveCart published a public postmortem for the 5 August 2026 incident on its blog.
change_log:
  published: true
  url: https://thrivecart.com/blog/category/product-updates/
  feed: https://thrivecart.com/blog/category/product-updates/feed/
  cadence: roughly monthly
  artifact: changelog/thrivecart-changelog.yml
roadmap:
  published: true
  url: https://thrivecart.com/resources/roadmap/
support:
  url: https://support.thrivecart.com/
  live_chat: true
  live_chat_since: '2026-03-18'
gaps:
- No deprecation policy and no Sunset/Deprecation headers (RFC 8594).
- No version pinning of any kind, so a breaking change has no opt-out.
- No published SLA.
- The changelog is a blog category rather than a developer-scoped API changelog; API changes are
  mixed in with marketing posts and must be filtered by reading each entry.