specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Ticket Tailor
providerId: tickettailor
created: '2026-07-05'
modified: '2026-07-05'
reconciled: false
tags:
- Event Ticketing
- Ticketing
- Box Office
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Ticket Tailor spend. Ticket Tailor charges no software
  subscription and no separate API access fee; cost is driven almost entirely by
  a per-ticket fee on paid tickets sold. Two pricing modes exist: pay-as-you-sell
  (a flat per-ticket rate billed as tickets sell) and pre-paid credits (ticket
  credits purchased in advance at a lower effective per-ticket rate). Free events
  are effectively free, and the first five sales on a box office are free. Because
  spend scales with paid tickets issued, the primary cost meter is tickets, and
  optimization is about choosing pre-paid credit bundles for predictable volume
  and passing booking fees on to buyers.
notes: >-
  Per-unit rates (about 0.85 USD per ticket pay-as-you-sell, as low as 0.30 USD
  per ticket pre-paid, plus VAT; 50 percent charity discount) are list prices and
  are not reconciled here. Seating-chart tickets incur a fee even when free.
  Verify at https://www.tickettailor.com/pricing.
sources:
- https://www.tickettailor.com/pricing
- https://help.tickettailor.com/en/articles/6731528-how-much-does-ticket-tailor-cost-and-how-will-i-be-charged
- https://developers.tickettailor.com/docs/intro/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Ticket Tailor
serviceCategory: Event Ticketing
billingModel:
  pricingCategory: Usage-Based
  billingFrequency: On Sale / Prepaid
  billingCurrency: USD
  chargeCategories:
  - Usage
  - Purchase
focusColumns:
  ServiceName: Ticket Tailor
  ServiceCategory: Event Ticketing
  ProviderName: Ticket Tailor
  PublisherName: Ticket Tailor
  InvoiceIssuerName: Ticket Tailor
  BillingCurrency: USD
  ChargeCategory: Usage
  PricingCategory: Usage-Based
meters:
- name: paid_tickets
  description: Paid tickets issued, billed per ticket on the pay-as-you-sell rate.
  unit: tickets
  aggregation: sum
  dimensions:
  - box_office
  - event
  - event_series
- name: prepaid_credits
  description: Ticket credits purchased in advance and consumed as paid tickets sell.
  unit: credits
  aggregation: sum
  dimensions:
  - box_office
- name: seating_chart_tickets
  description: Tickets sold via seating charts, which incur a fee even when free.
  unit: tickets
  aggregation: sum
  dimensions:
  - box_office
  - event
principles:
- name: Visibility
  description: Track paid tickets issued per event and event series to see where per-ticket fees accrue.
- name: Allocation
  description: Attribute ticket fees to the box office, event series, and event that generated them.
- name: Optimization
  description: Buy pre-paid credit bundles for predictable volume to lower the per-ticket rate, pass booking fees to buyers, and apply the charity discount if eligible.
- name: Accountability
  description: Reconcile monthly ticket volume against pre-paid credit balances and expected per-ticket spend.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com