{
  "opencollection": "1.0.0",
  "info": {
    "name": "Tidio OpenAPI (REST) Contacts Tickets API",
    "version": "1"
  },
  "request": {
    "auth": {
      "type": "apikey",
      "key": "X-Tidio-Openapi-Client-Id",
      "value": "{{X-Tidio-Openapi-Client-Id}}",
      "placement": "header"
    }
  },
  "items": [
    {
      "info": {
        "name": "Tickets",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "Get tickets",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://api.tidio.co/tickets",
            "params": [
              {
                "name": "cursor",
                "value": "",
                "type": "query",
                "description": "Value from the previous page. Use null to fetch the first page."
              }
            ]
          },
          "docs": "Returns a paginated list of tickets without messages."
        },
        {
          "info": {
            "name": "Create ticket (as Contact)",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://api.tidio.co/tickets/as-contact",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Creates a ticket on behalf of a contact."
        },
        {
          "info": {
            "name": "Get ticket details",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://api.tidio.co/tickets/:ticketId",
            "params": [
              {
                "name": "ticketId",
                "value": "",
                "type": "path",
                "description": "Integer identifying the ticket."
              }
            ]
          },
          "docs": "Returns full details of a single ticket including all messages."
        },
        {
          "info": {
            "name": "Update ticket",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "https://api.tidio.co/tickets/:ticketId",
            "params": [
              {
                "name": "ticketId",
                "value": "",
                "type": "path",
                "description": "Integer identifying the ticket."
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Updates status, priority, or assignment of a ticket."
        },
        {
          "info": {
            "name": "Delete ticket",
            "type": "http"
          },
          "http": {
            "method": "DELETE",
            "url": "https://api.tidio.co/tickets/:ticketId",
            "params": [
              {
                "name": "ticketId",
                "value": "",
                "type": "path",
                "description": "Integer identifying the ticket."
              }
            ]
          },
          "docs": "Permanently deletes a ticket. This action cannot be undone."
        },
        {
          "info": {
            "name": "Reply to a ticket",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://api.tidio.co/tickets/:ticketId/reply",
            "params": [
              {
                "name": "ticketId",
                "value": "",
                "type": "path",
                "description": "Integer identifying the ticket."
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Adds a reply message to an existing ticket from an operator or contact."
        }
      ]
    }
  ],
  "bundled": true
}