specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Tiendanube
providerId: tiendanube
created: '2026-07-01'
modified: '2026-07-01'
reconciled: false
tags:
- E-commerce
- Retail
- Latin America
- Storefront
- FinOps
- Cost Management
- FOCUS
description: >-
  FinOps view of Tiendanube (Nuvemshop) spend from an app partner's and a
  merchant's perspective. The REST API is not directly metered - it is free to
  call for approved partner apps and rate-limited per store. The costs that
  actually accrue are (1) the merchant's monthly storefront subscription plan,
  (2) transaction fees Tiendanube charges on sales (which vary by plan and
  market), and (3) revenue share Tiendanube takes on paid partner apps and
  in-app purchases. There is no per-API-call charge to model, so FinOps here
  centers on subscription, transaction-fee, and app-revenue-share meters rather
  than usage-priced API tokens.
notes: >-
  Subscription prices, transaction-fee percentages, and app revenue-share terms
  are country- and plan-specific and change frequently; verify against the
  regional Tiendanube/Nuvemshop pricing and Partners pages during
  reconciliation.
sources:
- https://www.tiendanube.com/precios
- https://www.nuvemshop.com.br/planos
- https://partners.tiendanube.com/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Tiendanube
serviceCategory: E-commerce Platform
billingModel:
  pricingCategory: Subscription
  billingFrequency: Monthly
  billingCurrency: Multiple (ARS, BRL, MXN, CLP, COP, USD)
  chargeCategories:
  - Usage
  - Purchase
  - Adjustment
focusColumns:
  ServiceName: Tiendanube / Nuvemshop
  ServiceCategory: E-commerce Platform
  ProviderName: Tiendanube
  PublisherName: Tiendanube
  InvoiceIssuerName: Tiendanube
  BillingCurrency: Multiple
  ChargeCategory: Purchase
  PricingCategory: Subscription
meters:
- name: storefront_subscription
  description: Monthly merchant storefront plan fee (Initial / Growth / Scale / Enterprise), priced per market.
  unit: months
  aggregation: sum
  dimensions:
  - store
  - plan
  - country
- name: transaction_fees
  description: Percentage fee Tiendanube charges on sales made through the storefront; rate depends on plan and market.
  unit: currency
  aggregation: sum
  dimensions:
  - store
  - plan
  - country
- name: app_revenue_share
  description: Revenue share Tiendanube takes on paid partner apps and in-app purchases sold via the App Store.
  unit: currency
  aggregation: sum
  dimensions:
  - app
  - store
- name: api_requests
  description: REST API calls consumed per app+store; not billed, tracked only for rate-limit and capacity planning.
  unit: requests
  aggregation: sum
  dimensions:
  - app
  - store
principles:
- name: Visibility
  description: Track storefront subscription invoices and transaction fees per store; monitor API request volume per app+store against the leaky-bucket limit.
- name: Allocation
  description: Map each merchant store and each partner app to its cost center; separate merchant subscription cost from partner app revenue share.
- name: Optimization
  description: Pick the storefront plan whose transaction-fee tier fits sales volume; batch and cache API reads to stay within the free rate limit and avoid 429 retries.
- name: Accountability
  description: Assign owners per store and per app; review subscription, transaction-fee, and revenue-share lines monthly against budget.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com