specificationVersion: "1.0"
name: Tines FinOps Framework
description: >-
  FinOps FOCUS-aligned cost and usage model for the Tines intelligent workflow
  automation platform. Tines pricing is event/action-based, making cost
  directly correlated with workflow execution volume. AI feature usage
  introduces an additional dimension tracked in tokens, credits, and billed
  cost per model and provider.
url: https://www.tines.com/pricing/
created: "2026-06-13"
modified: "2026-06-13"

provider:
  name: Tines
  url: https://www.tines.com/
  billingModel: event-based
  currencies:
    - USD
  billingCycles:
    - monthly
    - annual

costDrivers:
  - name: Events / Actions
    description: >-
      The primary billing unit. Each execution of an action within a story
      consumes one or more events against the plan's monthly event quota.
      Overages above the contracted monthly limit incur additional fees.
    unit: events per month
    tiers:
      - planName: Community Edition
        includedEvents: unlimited (free tier core actions)
        overageCostPerEvent: N/A
      - planName: Starter
        includedEvents: 1000000
        overageCostPerEvent: contact sales
      - planName: Enterprise
        includedEvents: custom
        overageCostPerEvent: negotiated

  - name: AI Feature Usage
    description: >-
      Tines tracks AI usage separately via the AI usage API endpoint. Costs
      are tracked by token counts, AI credits, and billed cost broken down by
      model, provider (e.g., OpenAI, Anthropic), team, feature, or day.
    unit: AI credits / tokens
    trackingEndpoint: /api/v1/ai_usages
    reference: https://www.tines.com/whats-new/ai-usages-api-endpoint-and-updated-workbench-api/
    dimensions:
      - model
      - provider
      - team
      - feature
      - day

  - name: Flows
    description: >-
      Some plans cap the number of active flows (story automation sequences).
      Exceeding the flow count requires upgrading to a higher plan tier.
    unit: flows
    tiers:
      - planName: Starter
        includedFlows: 5-20
      - planName: Enterprise
        includedFlows: unlimited

  - name: Add-ons and Professional Services
    description: >-
      Additional costs may apply for premium connectors, additional
      environments, professional services engagements, and dedicated
      support tiers beyond standard offerings.
    unit: varies
    billingModel: negotiated

optimizationRecommendations:
  - title: Monitor AI Usage via API
    description: >-
      Use the /api/v1/ai_usages endpoint to track token consumption and
      AI credit spend by model, provider, team, and feature. Set team-level
      budgets to prevent runaway AI costs.

  - title: Audit Active Stories
    description: >-
      Regularly audit active stories to disable unused or redundant workflows
      that consume events without business value.

  - title: Use Event Throttling
    description: >-
      Implement throttle or delay modes in event transform actions to spread
      event consumption over time and avoid burst overages.

  - title: Right-size Plan to Event Volume
    description: >-
      Track monthly event consumption trends and negotiate contract volume
      proactively to avoid overage pricing, which is typically more expensive
      per event than contracted rates.

  - title: Leverage Community Edition for Non-Critical Workflows
    description: >-
      Route non-production or low-priority workflows through a Community
      Edition tenant to reserve paid event quota for production workloads.

focusAlignment:
  version: "1.0"
  dimensions:
    - ChargeType: Usage
    - ServiceName: Tines Workflow Automation
    - ServiceCategory: Security Automation / SOAR
    - PricingUnit: events
    - Region: tenant-specific (cloud-hosted)
    - Provider: Tines