{ "name": "Example Name", "description": "Description of the description", "severity": "sample-severity", "ticketType": "standard", "attachment": [ "sample-attachment_item" ], "creationDate": "2025-03-15T14:30:00Z", "requestedResolutionDate": "2025-03-15T14:30:00Z", "expectedResolutionDate": "2025-03-15T14:30:00Z", "resolutionDate": "2025-03-15T14:30:00Z", "externalIdentifier": [ "ID-9942" ], "lastUpdate": "2025-03-15T14:30:00Z", "note": [ "sample-note_item" ], "priority": "sample-priority", "relatedEntity": [ "sample-relatedEntity_item" ], "relatedParty": [ "sample-relatedParty_item" ], "statusChangeDate": "2025-03-15T14:30:00Z", "statusChangeReason": "pending", "statusChangeHistory": [ "inactive" ] }