openapi: 3.0.1
info:
  title: Product Catalog Management agreement troubleTicket API
  description: "Product Catalog API is one of Catalog Management API Family. Product Catalog API goal is to provide a catalog of products. \n### Operations\nProduct Catalog API performs the following operations on the resources :\n- Retrieve an entity or a collection of entities depending on filter criteria\n- Partial update of an entity (including updating rules)\n- Create an entity (including default values and creation rules)\n- Delete an entity\n- Manage notification of events"
  version: 5.0.0
servers:
- url: https://serverRoot/productCatalogManagement/v5/
tags:
- name: troubleTicket
  description: Operations for TroubleTicket Resource
paths:
  /troubleTicket:
    get:
      tags:
      - troubleTicket
      summary: TM Forum List or Find TroubleTicket Objects
      description: List or find TroubleTicket objects
      operationId: listTroubleTicket
      parameters:
      - $ref: '#/components/parameters/Fields'
      - $ref: '#/components/parameters/Offset'
      - $ref: '#/components/parameters/Limit'
      - $ref: '#/components/parameters/Before'
      - $ref: '#/components/parameters/After'
      - $ref: '#/components/parameters/Sort'
      - $ref: '#/components/parameters/Filter'
      responses:
        '200':
          $ref: '#/components/responses/200TroubleTicketArray'
        '400':
          $ref: '#/components/responses/400'
        '401':
          $ref: '#/components/responses/401'
        '403':
          $ref: '#/components/responses/403'
        '404':
          $ref: '#/components/responses/404'
        '405':
          $ref: '#/components/responses/405'
        '500':
          $ref: '#/components/responses/500'
        '501':
          $ref: '#/components/responses/501'
        '503':
          $ref: '#/components/responses/503'
    post:
      tags:
      - troubleTicket
      summary: TM Forum Creates a TroubleTicket
      description: This operation creates a TroubleTicket entity.
      operationId: createTroubleTicket
      parameters:
      - $ref: '#/components/parameters/Fields'
      requestBody:
        $ref: '#/components/requestBodies/TroubleTicket_FVO'
      responses:
        '201':
          $ref: '#/components/responses/201TroubleTicket'
        '202':
          description: Accepted
        '400':
          $ref: '#/components/responses/400'
        '401':
          $ref: '#/components/responses/401'
        '403':
          $ref: '#/components/responses/403'
        '404':
          $ref: '#/components/responses/404'
        '405':
          $ref: '#/components/responses/405'
        '409':
          $ref: '#/components/responses/409'
        '500':
          $ref: '#/components/responses/500'
        '501':
          $ref: '#/components/responses/501'
        '503':
          $ref: '#/components/responses/503'
  /troubleTicket/{id}:
    get:
      tags:
      - troubleTicket
      summary: TM Forum Retrieves a TroubleTicket by ID
      description: This operation retrieves a TroubleTicket entity. Attribute selection enabled for all first level attributes.
      operationId: retrieveTroubleTicket
      parameters:
      - $ref: '#/components/parameters/Id'
      - $ref: '#/components/parameters/Fields'
      responses:
        '200':
          $ref: '#/components/responses/200TroubleTicket_Get'
        '400':
          $ref: '#/components/responses/400'
        '401':
          $ref: '#/components/responses/401'
        '403':
          $ref: '#/components/responses/403'
        '404':
          $ref: '#/components/responses/404'
        '405':
          $ref: '#/components/responses/405'
        '500':
          $ref: '#/components/responses/500'
        '501':
          $ref: '#/components/responses/501'
        '503':
          $ref: '#/components/responses/503'
    patch:
      tags:
      - troubleTicket
      summary: TM Forum Updates Partially a TroubleTicket
      description: This operation updates partially a TroubleTicket entity.
      operationId: patchTroubleTicket
      parameters:
      - $ref: '#/components/parameters/Id'
      - $ref: '#/components/parameters/Fields'
      requestBody:
        $ref: '#/components/requestBodies/TroubleTicket_MVO'
      responses:
        '200':
          $ref: '#/components/responses/200TroubleTicket_Patch'
        '202':
          description: Accepted
        '400':
          $ref: '#/components/responses/400'
        '401':
          $ref: '#/components/responses/401'
        '403':
          $ref: '#/components/responses/403'
        '404':
          $ref: '#/components/responses/404'
        '405':
          $ref: '#/components/responses/405'
        '409':
          $ref: '#/components/responses/409'
        '500':
          $ref: '#/components/responses/500'
        '501':
          $ref: '#/components/responses/501'
        '503':
          $ref: '#/components/responses/503'
    delete:
      tags:
      - troubleTicket
      summary: TM Forum Deletes a TroubleTicket
      description: This operation deletes a TroubleTicket entity.
      operationId: deleteTroubleTicket
      parameters:
      - $ref: '#/components/parameters/Id'
      responses:
        '202':
          $ref: '#/components/responses/202'
        '204':
          $ref: '#/components/responses/204'
        '400':
          $ref: '#/components/responses/400'
        '401':
          $ref: '#/components/responses/401'
        '403':
          $ref: '#/components/responses/403'
        '404':
          $ref: '#/components/responses/404'
        '405':
          $ref: '#/components/responses/405'
        '409':
          $ref: '#/components/responses/409'
        '500':
          $ref: '#/components/responses/500'
        '501':
          $ref: '#/components/responses/501'
        '503':
          $ref: '#/components/responses/503'
components:
  schemas:
    TroubleTicketStatusType:
      enum:
      - acknowledged
      - rejected
      - pending
      - held
      - inProgress
      - cancelled
      - closed
      - resolved
      type: string
      description: Possible values for the status of the trouble ticket
    PartyRefOrPartyRoleRef_MVO:
      type: object
      description: ''
      oneOf:
      - $ref: '#/components/schemas/PartyRef_MVO'
      - $ref: '#/components/schemas/PartyRoleRef_MVO'
      discriminator:
        propertyName: '@type'
        mapping:
          PartyRef: '#/components/schemas/PartyRef_MVO'
          PartyRoleRef: '#/components/schemas/PartyRoleRef_MVO'
    Note_FVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: Extra information about a given entity
        properties:
          id:
            type: string
            description: Identifier of the note within its containing entity
            example: afa9-3d90aaa8da0f
          author:
            type: string
            description: Author of the note
            example: Mr. N. Bene
          date:
            type: string
            format: date-time
            description: Date of the note
            example: '2020-11-20T08:00:00Z'
          text:
            type: string
            description: Text of the note
            example: This is important
      discriminator:
        propertyName: '@type'
        mapping:
          Note: '#/components/schemas/Note_FVO'
    PartyRoleRef_MVO:
      allOf:
      - $ref: '#/components/schemas/EntityRef_MVO'
      - type: object
        description: Party role reference. A party role represents the part played by a party in a given context.
        properties:
          partyId:
            type: string
            description: The identifier of the engaged party that is linked to the PartyRole object.
          partyName:
            type: string
            description: The name of the engaged party that is linked to the PartyRole object.
      discriminator:
        propertyName: '@type'
        mapping:
          PartyRoleRef: '#/components/schemas/PartyRoleRef_MVO'
    Attachment:
      allOf:
      - $ref: '#/components/schemas/Entity'
      - type: object
        description: Complements the description of an element (for instance a product) through video, pictures...
        properties:
          name:
            type: string
            description: The name of the attachment
          description:
            type: string
            description: A narrative text describing the content of the attachment
            example: Photograph of the Product
          url:
            type: string
            description: Uniform Resource Locator, is a web page address (a subset of URI)
            example: https://host/Content/4aafacbd-11ff-4dc8-b445-305f2215715f
          content:
            type: string
            format: base64
            description: The actual contents of the attachment object, if embedded, encoded as base64
          size:
            $ref: '#/components/schemas/Quantity'
          validFor:
            $ref: '#/components/schemas/TimePeriod'
          attachmentType:
            type: string
            description: a business characterization of the purpose of the attachment, for example logo, instructionManual, contractCopy
          mimeType:
            type: string
            description: a technical characterization of the attachment content format using IETF Mime Types
      discriminator:
        propertyName: '@type'
        mapping:
          Attachment: '#/components/schemas/Attachment'
    ChannelRef_FVO:
      type: object
      description: The channel to which the resource reference to. e.g. channel for selling product offerings, channel for opening a trouble ticket etc..
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      discriminator:
        propertyName: '@type'
        mapping:
          ChannelRef: '#/components/schemas/ChannelRef_FVO'
    RelatedEntity_MVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: A reference to an entity, where the type of the entity is not known in advance.
        properties:
          role:
            type: string
          entity:
            $ref: '#/components/schemas/EntityRef_MVO'
      discriminator:
        propertyName: '@type'
        mapping:
          RelatedEntity: '#/components/schemas/RelatedEntity_MVO'
    TroubleTicketSpecificationRef_MVO:
      allOf:
      - $ref: '#/components/schemas/EntityRef_MVO'
      - type: object
        description: reference to an TroubleTicketSpecification object
        properties:
          version:
            type: string
            description: The version of the trouble ticket specification, in case it is desired to maintain multiple versions of trouble ticket specifications
      discriminator:
        propertyName: '@type'
        mapping:
          TroubleTicketSpecificationRef: '#/components/schemas/TroubleTicketSpecificationRef_MVO'
    TroubleTicketSpecificationRef_FVO:
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      - type: object
        description: reference to an TroubleTicketSpecification object
        properties:
          version:
            type: string
            description: The version of the trouble ticket specification, in case it is desired to maintain multiple versions of trouble ticket specifications
      discriminator:
        propertyName: '@type'
        mapping:
          TroubleTicketSpecificationRef: '#/components/schemas/TroubleTicketSpecificationRef_FVO'
    RelatedEntity_FVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: A reference to an entity, where the type of the entity is not known in advance.
        properties:
          role:
            type: string
          entity:
            $ref: '#/components/schemas/EntityRef'
        required:
        - role
        - entity
      discriminator:
        propertyName: '@type'
        mapping:
          RelatedEntity: '#/components/schemas/RelatedEntity_FVO'
    PartyRoleRef_FVO:
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      - type: object
        description: Party role reference. A party role represents the part played by a party in a given context.
        properties:
          partyId:
            type: string
            description: The identifier of the engaged party that is linked to the PartyRole object.
          partyName:
            type: string
            description: The name of the engaged party that is linked to the PartyRole object.
      discriminator:
        propertyName: '@type'
        mapping:
          PartyRoleRef: '#/components/schemas/PartyRoleRef_FVO'
    StatusChange_MVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: Holds the status, reasons and associated date the status changed, populated by the server
        properties:
          statusChangeDate:
            type: string
            format: date-time
            description: The date and time the status changed.
          statusChangeReason:
            type: string
            description: The reason why the status changed.
          status:
            $ref: '#/components/schemas/TroubleTicketStatusType'
      discriminator:
        propertyName: '@type'
        mapping:
          StatusChange: '#/components/schemas/StatusChange_MVO'
    ChannelRef_MVO:
      type: object
      description: The channel to which the resource reference to. e.g. channel for selling product offerings, channel for opening a trouble ticket etc..
      allOf:
      - $ref: '#/components/schemas/EntityRef_MVO'
      discriminator:
        propertyName: '@type'
        mapping:
          ChannelRef: '#/components/schemas/ChannelRef_MVO'
    Characteristic_FVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: 'Describes a given characteristic of an object or entity through a name/value pair. This is an abstract base class, the actual value is in one of the strongly-typed subclasses : StringCharacteristic, ObjectCharacteristic, FloatCharacteristic, BooleanCharacteristic, NumberCharacteristic, IntegerCharacteristic, StringArrayCharacteristic, ObjectArrayCharacteristic, BooleanArrayCharacteristic, NumberArrayCharacteristic, IntegerArrayCharacteristic...'
        properties:
          id:
            type: string
            description: Unique identifier of the characteristic
          name:
            type: string
            description: Name of the characteristic
          valueType:
            type: string
            description: Data type of the value of the characteristic
          characteristicRelationship:
            type: array
            description: Collection of characteristic relationships
            items:
              $ref: '#/components/schemas/CharacteristicRelationship_FVO'
        required:
        - name
      discriminator:
        propertyName: '@type'
        mapping:
          BooleanArrayCharacteristic: '#/components/schemas/BooleanArrayCharacteristic_FVO'
          BooleanCharacteristic: '#/components/schemas/BooleanCharacteristic_FVO'
          Characteristic: '#/components/schemas/Characteristic_FVO'
          FloatCharacteristic: '#/components/schemas/FloatCharacteristic_FVO'
          IntegerArrayCharacteristic: '#/components/schemas/IntegerArrayCharacteristic_FVO'
          IntegerCharacteristic: '#/components/schemas/IntegerCharacteristic_FVO'
          NumberArrayCharacteristic: '#/components/schemas/NumberArrayCharacteristic_FVO'
          NumberCharacteristic: '#/components/schemas/NumberCharacteristic_FVO'
          ObjectArrayCharacteristic: '#/components/schemas/ObjectArrayCharacteristic_FVO'
          ObjectCharacteristic: '#/components/schemas/ObjectCharacteristic_FVO'
          StringArrayCharacteristic: '#/components/schemas/StringArrayCharacteristic_FVO'
          StringCharacteristic: '#/components/schemas/StringCharacteristic_FVO'
    EntityRef_MVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - $ref: '#/components/schemas/Addressable'
      - type: object
        description: Entity reference schema to be use for all entityRef class.
        properties:
          id:
            type: string
            description: The identifier of the referred entity.
          href:
            type: string
            description: The URI of the referred entity.
          name:
            type: string
            description: Name of the referred entity.
          '@referredType':
            type: string
            description: The actual type of the target instance when needed for disambiguation.
    TroubleTicket:
      allOf:
      - $ref: '#/components/schemas/Entity'
      - type: object
        description: A trouble ticket is a record of an issue that is created, tracked, and managed by a trouble ticket management system
        properties:
          name:
            type: string
            description: Name of the trouble ticket, typically a short description provided by the user that create the ticket
          description:
            type: string
            description: Description of the trouble or issue
          severity:
            type: string
            description: "The severity of the issue. Indicate the implication of the issue on the expected functionality e.g. of a system, application, service etc.. \nSeverity values can be for example : Critical, Major, Minor"
          ticketType:
            type: string
            description: Represent a business type of the trouble ticket e.g. incident, complain, request
          attachment:
            type: array
            items:
              $ref: '#/components/schemas/AttachmentRefOrValue'
            description: File(s) attached to the trouble ticket. e.g. picture of broken device, scanning of a bill or charge
          channel:
            $ref: '#/components/schemas/ChannelRef'
          creationDate:
            type: string
            format: date-time
            description: The date on which the trouble ticket was created
          requestedResolutionDate:
            type: string
            format: date-time
            description: The resolution date requested by the user
          expectedResolutionDate:
            type: string
            format: date-time
            description: The expected resolution date determined by the trouble ticket system
          resolutionDate:
            type: string
            format: date-time
            description: The date and time the trouble ticket was resolved
          externalIdentifier:
            type: array
            items:
              $ref: '#/components/schemas/ExternalIdentifier'
          lastUpdate:
            type: string
            format: date-time
            description: The date and time that the trouble ticket was last updated
          note:
            type: array
            items:
              $ref: '#/components/schemas/Note'
            description: The note(s) that are associated to the ticket.
          priority:
            type: string
            description: 'The priority of the trouble ticket and how quickly the issue should be resolved. Example: Critical, High, Medium, Low. The value is set by the ticket management system considering the severity, ticket type etc...'
          relatedEntity:
            type: array
            items:
              $ref: '#/components/schemas/RelatedEntity'
            description: An entity that is related to the ticket such as a bill, a product, etc. The entity against which the ticket is associated.
          relatedParty:
            type: array
            items:
              $ref: '#/components/schemas/RelatedPartyRefOrPartyRoleRef'
            description: The related party(ies) that are associated to the ticket.
          status:
            $ref: '#/components/schemas/TroubleTicketStatusType'
          statusChangeDate:
            type: string
            format: date-time
            description: The date and time the status changed.
          statusChangeReason:
            type: string
            description: The reason for changing the status
          statusChangeHistory:
            type: array
            items:
              $ref: '#/components/schemas/StatusChange'
            description: The status change history that are associated to the ticket. Populated by the server
          troubleTicketRelationship:
            type: array
            items:
              $ref: '#/components/schemas/TroubleTicketRelationship'
            description: A list of trouble ticket relationships (TroubleTicketRelationship [*]). Represents a relationship between trouble tickets
          troubleTicketSpecification:
            $ref: '#/components/schemas/TroubleTicketSpecificationRef'
          troubleTicketCharacteristic:
            type: array
            items:
              $ref: '#/components/schemas/Characteristic'
            description: List of characteristics of the trouble ticket
      discriminator:
        propertyName: '@type'
        mapping:
          TroubleTicket: '#/components/schemas/TroubleTicket'
    JsonPatchOperations:
      description: JSONPatch Operations document as defined by RFC 6902
      type: array
      items:
        $ref: '#/components/schemas/JsonPatch'
    Quantity:
      type: object
      description: An amount in a given unit
      properties:
        amount:
          type: number
          format: float
          default: 1
          description: Numeric value in a given unit
        units:
          type: string
          description: Unit
    CharacteristicRelationship_MVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: Another Characteristic that is related to the current Characteristic;
        properties:
          id:
            type: string
            description: Unique identifier of the characteristic
          relationshipType:
            type: string
            description: The type of relationship
      discriminator:
        propertyName: '@type'
        mapping:
          CharacteristicRelationship: '#/components/schemas/CharacteristicRelationship_MVO'
    PartyRoleRef:
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      - type: object
        description: Party role reference. A party role represents the part played by a party in a given context.
        properties:
          partyId:
            type: string
            description: The identifier of the engaged party that is linked to the PartyRole object.
          partyName:
            type: string
            description: The name of the engaged party that is linked to the PartyRole object.
      discriminator:
        propertyName: '@type'
        mapping:
          PartyRoleRef: '#/components/schemas/PartyRoleRef'
    Attachment_FVO:
      allOf:
      - $ref: '#/components/schemas/Entity'
      - type: object
        description: Complements the description of an element (for instance a product) through video, pictures...
        properties:
          name:
            type: string
            description: The name of the attachment
          description:
            type: string
            description: A narrative text describing the content of the attachment
            example: Photograph of the Product
          url:
            type: string
            description: Uniform Resource Locator, is a web page address (a subset of URI)
            example: https://host/Content/4aafacbd-11ff-4dc8-b445-305f2215715f
          content:
            type: string
            format: base64
            description: The actual contents of the attachment object, if embedded, encoded as base64
          size:
            $ref: '#/components/schemas/Quantity'
          validFor:
            $ref: '#/components/schemas/TimePeriod'
          attachmentType:
            type: string
            description: a business characterization of the purpose of the attachment, for example logo, instructionManual, contractCopy
          mimeType:
            type: string
            description: a technical characterization of the attachment content format using IETF Mime Types
        required:
        - attachmentType
        - mimeType
      discriminator:
        propertyName: '@type'
        mapping:
          Attachment: '#/components/schemas/Attachment_FVO'
    AttachmentRefOrValue_FVO:
      type: object
      description: The polymorphic attributes @type, @schemaLocation & @referredType are related to the Attachment entity and not the AttachmentRefOrValue class itself
      oneOf:
      - $ref: '#/components/schemas/Attachment_FVO'
      - $ref: '#/components/schemas/AttachmentRef_FVO'
      discriminator:
        propertyName: '@type'
        mapping:
          Attachment: '#/components/schemas/Attachment_FVO'
          AttachmentRef: '#/components/schemas/AttachmentRef_FVO'
    ExternalIdentifier_MVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: An identification of an entity that is owned by or originates in a software system different from the current system, for example a ProductOrder handed off from a commerce platform into an order handling system. The structure identifies the system itself, the nature of the entity within the system (e.g. class name) and the unique ID of the entity within the system. It is anticipated that multiple external IDs can be held for a single entity, e.g. if the entity passed through multiple systems on the way to the current system. In this case the consumer is expected to sequence the IDs in the array in reverse order of provenance, i.e. most recent system first in the list.
        properties:
          owner:
            type: string
            description: Name of the external system that owns the entity.
            example: MagentoCommerce
          externalIdentifierType:
            type: string
            description: Type of the identification, typically would be the type of the entity within the external system
            example: ProductOrder
          id:
            type: string
            description: identification of the entity within the external system.
      discriminator:
        propertyName: '@type'
        mapping:
          ExternalIdentifier: '#/components/schemas/ExternalIdentifier_MVO'
    PartyRef_MVO:
      type: object
      description: A Party reference
      allOf:
      - $ref: '#/components/schemas/EntityRef_MVO'
      discriminator:
        propertyName: '@type'
        mapping:
          PartyRef: '#/components/schemas/PartyRef_MVO'
    TroubleTicketRelationship:
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      - type: object
        description: Represents a relationship between trouble tickets
        properties:
          id:
            type: string
            description: Unique identifier of the related trouble ticket
          name:
            type: string
            description: Name of the trouble ticket
          relationshipType:
            type: string
            description: Type of relationship
      discriminator:
        propertyName: '@type'
        mapping:
          TroubleTicketRelationship: '#/components/schemas/TroubleTicketRelationship'
    PartyRef:
      type: object
      description: A Party reference
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      discriminator:
        propertyName: '@type'
        mapping:
          PartyRef: '#/components/schemas/PartyRef'
    RelatedEntity:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: A reference to an entity, where the type of the entity is not known in advance.
        properties:
          role:
            type: string
          entity:
            $ref: '#/components/schemas/EntityRef'
      discriminator:
        propertyName: '@type'
        mapping:
          RelatedEntity: '#/components/schemas/RelatedEntity'
    TroubleTicket_FVO:
      allOf:
      - $ref: '#/components/schemas/Entity'
      - type: object
        description: A trouble ticket is a record of an issue that is created, tracked, and managed by a trouble ticket management system
        properties:
          name:
            type: string
            description: Name of the trouble ticket, typically a short description provided by the user that create the ticket
          description:
            type: string
            description: Description of the trouble or issue
          severity:
            type: string
            description: "The severity of the issue. Indicate the implication of the issue on the expected functionality e.g. of a system, application, service etc.. \nSeverity values can be for example : Critical, Major, Minor"
          ticketType:
            type: string
            description: Represent a business type of the trouble ticket e.g. incident, complain, request
          attachment:
            type: array
            items:
              $ref: '#/components/schemas/AttachmentRefOrValue_FVO'
            description: File(s) attached to the trouble ticket. e.g. picture of broken device, scanning of a bill or charge
          channel:
            $ref: '#/components/schemas/ChannelRef_FVO'
          requestedResolutionDate:
            type: string
            format: date-time
            description: The resolution date requested by the user
          expectedResolutionDate:
            type: string
            format: date-time
            description: The expected resolution date determined by the trouble ticket system
          resolutionDate:
            type: string
            format: date-time
            description: The date and time the trouble ticket was resolved
          externalIdentifier:
            type: array
            items:
              $ref: '#/components/schemas/ExternalIdentifier_FVO'
          note:
            type: array
            items:
              $ref: '#/components/schemas/Note_FVO'
            description: The note(s) that are associated to the ticket.
          priority:
            type: string
            description: 'The priority of the trouble ticket and how quickly the issue should be resolved. Example: Critical, High, Medium, Low. The value is set by the ticket management system considering the severity, ticket type etc...'
          relatedEntity:
            type: array
            items:
              $ref: '#/components/schemas/RelatedEntity_FVO'
            description: An entity that is related to the ticket such as a bill, a product, etc. The entity against which the ticket is associated.
          relatedParty:
            type: array
            items:
              $ref: '#/components/schemas/RelatedPartyRefOrPartyRoleRef_FVO'
            description: The related party(ies) that are associated to the ticket.
          status:
            $ref: '#/components/schemas/TroubleTicketStatusType'
          statusChangeDate:
            type: string
            format: date-time
            description: The date and time the status changed.
          statusChangeReason:
            type: string
            description: The reason for changing the status
          troubleTicketRelationship:
            type: array
            items:
              $ref: '#/components/schemas/TroubleTicketRelationship_FVO'
            description: A list of trouble ticket relationships (TroubleTicketRelationship [*]). Represents a relationship between trouble tickets
          troubleTicketSpecification:
            $ref: '#/components/schemas/TroubleTicketSpecificationRef_FVO'
          troubleTicketCharacteristic:
            type: array
            items:
              $ref: '#/components/schemas/Characteristic_FVO'
            description: List of characteristics of the trouble ticket
        required:
        - description
        - severity
        - ticketType
      discriminator:
        propertyName: '@type'
        mapping:
          TroubleTicket: '#/components/schemas/TroubleTicket_FVO'
    Characteristic_MVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: 'Describes a given characteristic of an object or entity through a name/value pair. This is an abstract base class, the actual value is in one of the strongly-typed subclasses : StringCharacteristic, ObjectCharacteristic, FloatCharacteristic, BooleanCharacteristic, NumberCharacteristic, IntegerCharacteristic, StringArrayCharacteristic, ObjectArrayCharacteristic, BooleanArrayCharacteristic, NumberArrayCharacteristic, IntegerArrayCharacteristic...'
        properties:
          id:
            type: string
            description: Unique identifier of the characteristic
          name:
            type: string
            description: Name of the characteristic
          valueType:
            type: string
            description: Data type of the value of the characteristic
          characteristicRelationship:
            type: array
            description: Collection of characteristic relationships
            items:
              $ref: '#/components/schemas/CharacteristicRelationship_MVO'
      discriminator:
        propertyName: '@type'
        mapping:
          BooleanArrayCharacteristic: '#/components/schemas/BooleanArrayCharacteristic_MVO'
          BooleanCharacteristic: '#/components/schemas/BooleanCharacteristic_MVO'
          Characteristic: '#/components/schemas/Characteristic_MVO'
          FloatCharacteristic: '#/components/schemas/FloatCharacteristic_MVO'
          IntegerArrayCharacteristic: '#/components/schemas/IntegerArrayCharacteristic_MVO'
          IntegerCharacteristic: '#/components/schemas/IntegerCharacteristic_MVO'
          NumberArrayCharacteristic: '#/components/schemas/NumberArrayCharacteristic_MVO'
          NumberCharacteristic: '#/components/schemas/NumberCharacteristic_MVO'
          ObjectArrayCharacteristic: '#/components/schemas/ObjectArrayCharacteristic_MVO'
          ObjectCharacteristic: '#/components/schemas/ObjectCharacteristic_MVO'
          StringArrayCharacteristic: '#/components/schemas/StringArrayCharacteristic_MVO'
          StringCharacteristic: '#/components/schemas/StringCharacteristic_MVO'
    Attachment_MVO:
      allOf:
      - $ref: '#/components/schemas/Entity'
      - type: object
        description: Complements the description of an element (for instance a product) through video, pictures...
        properties:
          name:
            type: string
            description: The name of the attachment
          description:
            type: string
            description: A narrative text describing the content of the attachment
            example: Photograph of the Product
          url:
            type: string
            description: Uniform Resource Locator, is a web page address (a subset of URI)
            example: https://host/Content/4aafacbd-11ff-4dc8-b445-305f2215715f
          content:
            type: string
            format: base64
            description: The actual contents of the attachment object, if embedded, encoded as base64
          size:
            $ref: '#/components/schemas/Quantity'
          validFor:
            $ref: '#/components/schemas/TimePeriod'
          attachmentType:
            type: string
            description: a business characterization of the purpose of the attachment, for example logo, instructionManual, contractCopy
          mimeType:
            type: string
            description: a technical characterization of the attachment content format using IETF Mime Types
      discriminator:
        propertyName: '@type'
        mapping:
          Attachment: '#/components/schemas/Attachment_MVO'
    TroubleTicketRelationship_MVO:
      allOf:
      - $ref: '#/components/schemas/EntityRef_MVO'
      - type: object
        description: Represents a relationship between trouble tickets
        properties:
          id:
            type: string
            description: Unique identifier of the related trouble ticket
          name:
            type: string
            description: Name of the trouble ticket
          relationshipType:
            type: string
            description: Type of relationship
      discriminator:
        propertyName: '@type'
        mapping:
          TroubleTicketRelationship: '#/components/schemas/TroubleTicketRelationship_MVO'
    Note_MVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: Extra information about a given entity
        properties:
          id:
            type: string
            description: Identifier of the note within its containing entity
            example: afa9-3d90aaa8da0f
          author:
            type: string
            description: Author of the note
            example: Mr. N. Bene
          date:
            type: string
            format: date-time
            description: Date of the note
            example: '2020-11-20T08:00:00Z'
          text:
            type: string
            description: Text of the note
            example: This is important
      discriminator:
        propertyName: '@type'
        mapping:
          Note: '#/components/schemas/Note_MVO'
    TroubleTicket_MVO:
      allOf:
      - $ref: '#/components/schemas/Entity'
      - type: object
        description: A trouble ticket is a record of an issue that is created, tracked, and managed by a trouble ticket management system
        properties:
          name:
            type: string
            description: Name of the trouble ticket, typically a short description provided by the user that create the ticket
          description:
            type: string
            description: Description of the trouble or issue
          severity:
            type: string
            description: "The severity of the issue. Indicate the implication of the issue on the expected functionality e.g. of a system, application, service etc.. \nSeverity values can be for example : Critical, Major, Minor"
          ticketType:
            type: string
            description: Represent a business type of the trouble ticket e.g. incident, complain, request
          attachment:
            type: array
            items:
              $ref: '#/components/schemas/AttachmentRefOrValue_MVO'
            description: File(s) attached to the trouble ticket. e.g. picture of broken device, scanning of a bill or charge
          channel:
            $ref: '#/components/schemas/ChannelRef_MVO'
          requestedResolutionDate:
            type: string
            format: date-time
            description: The resolution date requested by the user
          expectedResolutionDate:
            type: string
            format: date-time
            description: The expected resolution date determined by the trouble ticket system
          resolutionDate:
            type: string
            format: date-time
            description: The date and time the trouble ticket was resolved
          externalIdentifier:
            type: array
            items:
              $ref: '#/components/schemas/ExternalIdentifier_MVO'
          note:
            type: array
            items:
              $ref: '#/components/schemas/Note_MVO'
            description: The note(s) that are associated to the ticket.
          priority:
            type: string
            description: 'The priority of the trouble ticket and how quickly the issue should be resolved. Example: Critical, High, Medium, Low. The value is set by the ticket management system considering the severity, ticket type etc...'
          relatedEntity:
            type: array
            items:
              $ref: '#/components/schemas/RelatedEntity_MVO'
            description: An entity that is related to the ticket such as a bill, a product, etc. The entity against which the ticket is associated.
          relatedParty:
            type: array
            items:
              $ref: '#/components/schemas/RelatedPartyRefOrPartyRoleRef_MVO'
            description: The related party(ies) that are associated to the ticket.
          status:
            $ref: '#/components/schemas/TroubleTicketStatusType'
          statusChangeReason:
            type: string
            description: The reason for changing the status
          statusChangeHistory:
            type: array
            items:
              $ref: '#/components/schemas/StatusChange_MVO'
            description: The status change history that are associated to the ticket. Populated by the server
          troubleTicketRelationship:
            type: array
            items:
              $ref: '#/components/schemas/TroubleTicketRelationship_MVO'
            description: A list of trouble ticket relationships (TroubleTicketRelationship [*]). Represents a relationship between trouble tickets
          troubleTicketSpecification:
            $ref: '#/components/schemas/TroubleTicketSpecificationRef_MVO'
          troubleTicketCharacteristic:
            type: array
            items:
              $ref: '#/components/schemas/Characteristic_MVO'
            description: List of characteristics of the trouble ticket
      discriminator:
        propertyName: '@type'
        mapping:
          TroubleTicket: '#/components/schemas/TroubleTicket_MVO'
    RelatedPartyRefOrPartyRoleRef:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: RelatedParty reference. A related party defines party or party role or its reference, linked to a specific entity
        properties:
          role:
            description: Role played by the related party or party role in the context of the specific entity it is linked to. Such as 'initiator', 'customer',  'salesAgent', 'user'
            type: string
          partyOrPartyRole:
            $ref: '#/components/schemas/PartyRefOrPartyRoleRef'
      discriminator:
        propertyName: '@type'
        mapping:
          RelatedPartyRefOrPartyRoleRef: '#/components/schemas/RelatedPartyRefOrPartyRoleRef'
    RelatedPartyRefOrPartyRoleRef_MVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: RelatedParty reference. A related party defines party or party role or its reference, linked to a specific entity
        properties:
          role:
            description: Role played by the related party or party role in the context of the specific entity it is linked to. Such as 'initiator', 'customer',  'salesAgent', 'user'
            type: string
          partyOrPartyRole:
            $ref: '#/components/schemas/PartyRefOrPartyRoleRef_MVO'
      discriminator:
        propertyName: '@type'
        mapping:
          RelatedPartyRefOrPartyRoleRef: '#/components/schemas/RelatedPartyRefOrPartyRoleRef_MVO'
    TroubleTicketSpecificationRef:
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      - type: object
        description: reference to an TroubleTicketSpecification object
        properties:
          version:
            type: string
            description: The version of the trouble ticket specification, in case it is desired to maintain multiple versions of trouble ticket specifications
      discriminator:
        propertyName: '@type'
        mapping:
          TroubleTicketSpecificationRef: '#/components/schemas/TroubleTicketSpecificationRef'
    TroubleTicketRelationship_FVO:
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      - type: object
        description: Represents a relationship between trouble tickets
        properties:
          id:
            type: string
            description: Unique identifier of the related trouble ticket
          name:
            type: string
            description: Name of the trouble ticket
          relationshipType:
            type: string
            description: Type of relationship
        required:
        - id
        - relationshipType
      discriminator:
        propertyName: '@type'
        mapping:
          TroubleTicketRelationship: '#/components/schemas/TroubleTicketRelationship_FVO'
    ChannelRef:
      type: object
      description: The channel to which the resource reference to. e.g. channel for selling product offerings, channel for opening a trouble ticket etc..
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      discriminator:
        propertyName: '@type'
        mapping:
          ChannelRef: '#/components/schemas/ChannelRef'
    Error:
      discriminator:
        propertyName: '@type'
        mapping:
          Error: '#/components/schemas/Error'
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        required:
        - code
        - reason
        properties:
          code:
            type: string
            description: Application relevant detail, defined in the API or a common list.
          reason:
            type: string
            description: Explanation of the reason for the error which can be shown to a client user.
          message:
            type: string
            description: More details and corrective actions related to the error which can be shown to a client user.
          status:
            type: string
            description: HTTP Error code extension
          referenceError:
            type: string
            description: URI of documentation describing the error.
      description: Used when an API throws an Error, typically with a HTTP error response-code (3xx, 4xx, 5xx)
    CharacteristicRelationship:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: Another Characteristic that is related to the current Characteristic;
        properties:
          id:
            type: string
            description: Unique identifier of the characteristic
          relationshipType:
            type: string
            description: The type of relationship
      discriminator:
        propertyName: '@type'
        mapping:
          CharacteristicRelationship: '#/components/schemas/CharacteristicRelationship'
    JsonPatch:
      type: object
      description: A JSONPatch document as defined by RFC 6902
      required:
      - op
      - path
      properties:
        op:
          type: string
          description: The operation to be performed
          enum:
          - add
          - remove
          - replace
          - move
          - copy
          - test
        path:
          type: string
          description: A JSON-Pointer
        value:
          description: The value to be used within the operations.
        from:
          type: string
          description: A string containing a JSON Pointer value.
    Entity:
      type: object
      description: Base entity schema for use in TMForum Open-APIs. Property.
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - $ref: '#/components/schemas/Addressable'
    TimePeriod:
      type: object
      description: A period of time, either as a deadline (endDateTime only) a startDateTime only, or both
      properties:
        startDateTime:
          description: Start of the time period, using IETC-RFC-3339 format
          type: string
          format: date-time
          example: '1985-04-12T23:20:50.52Z'
        endDateTime:
          description: End of the time period, using IETC-RFC-3339 format
          type: string
          format: date-time
          example: '1985-04-12T23:20:50.52Z'
    PartyRefOrPartyRoleRef_FVO:
      type: object
      description: ''
      oneOf:
      - $ref: '#/components/schemas/PartyRef_FVO'
      - $ref: '#/components/schemas/PartyRoleRef_FVO'
      discriminator:
        propertyName: '@type'
        mapping:
          PartyRef: '#/components/schemas/PartyRef_FVO'
          PartyRoleRef: '#/components/schemas/PartyRoleRef_FVO'
    AttachmentRefOrValue_MVO:
      type: object
      description: The polymorphic attributes @type, @schemaLocation & @referredType are related to the Attachment entity and not the AttachmentRefOrValue class itself
      oneOf:
      - $ref: '#/components/schemas/Attachment_MVO'
      - $ref: '#/components/schemas/AttachmentRef_MVO'
      discriminator:
        propertyName: '@type'
        mapping:
          Attachment: '#/components/schemas/Attachment_MVO'
          AttachmentRef: '#/components/schemas/AttachmentRef_MVO'
    AttachmentRef_MVO:
      allOf:
      - $ref: '#/components/schemas/EntityRef_MVO'
      - type: object
        description: Attachment reference. An attachment complements the description of an element (for instance a product) through video, pictures
        properties:
          description:
            type: string
            description: A narrative text describing the content of the attachment
          url:
            description: Link to the attachment media/content
            type: string
      discriminator:
        propertyName: '@type'
        mapping:
          AttachmentRef: '#/components/schemas/AttachmentRef_MVO'
    CharacteristicRelationship_FVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: Another Characteristic that is related to the current Characteristic;
        properties:
          id:
            type: string
            description: Unique identifier of the characteristic
          relationshipType:
            type: string
            description: The type of relationship
        required:
        - id
        - relationshipType
      discriminator:
        propertyName: '@type'
        mapping:
          CharacteristicRelationship: '#/components/schemas/CharacteristicRelationship_FVO'
    Characteristic:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: 'Describes a given characteristic of an object or entity through a name/value pair. This is an abstract base class, the actual value is in one of the strongly-typed subclasses : StringCharacteristic, ObjectCharacteristic, FloatCharacteristic, BooleanCharacteristic, NumberCharacteristic, IntegerCharacteristic, StringArrayCharacteristic, ObjectArrayCharacteristic, BooleanArrayCharacteristic, NumberArrayCharacteristic, IntegerArrayCharacteristic...'
        properties:
          id:
            type: string
            description: Unique identifier of the characteristic
          name:
            type: string
            description: Name of the characteristic
          valueType:
            type: string
            description: Data type of the value of the characteristic
          characteristicRelationship:
            type: array
            description: Collection of characteristic relationships
            items:
              $ref: '#/components/schemas/CharacteristicRelationship'
      discriminator:
        propertyName: '@type'
        mapping:
          BooleanArrayCharacteristic: '#/components/schemas/BooleanArrayCharacteristic'
          BooleanCharacteristic: '#/components/schemas/BooleanCharacteristic'
          Characteristic: '#/components/schemas/Characteristic'
          FloatCharacteristic: '#/components/schemas/FloatCharacteristic'
          IntegerArrayCharacteristic: '#/components/schemas/IntegerArrayCharacteristic'
          IntegerCharacteristic: '#/components/schemas/IntegerCharacteristic'
          NumberArrayCharacteristic: '#/components/schemas/NumberArrayCharacteristic'
          NumberCharacteristic: '#/components/schemas/NumberCharacteristic'
          ObjectArrayCharacteristic: '#/components/schemas/ObjectArrayCharacteristic'
          ObjectCharacteristic: '#/components/schemas/ObjectCharacteristic'
          StringArrayCharacteristic: '#/components/schemas/StringArrayCharacteristic'
          StringCharacteristic: '#/components/schemas/StringCharacteristic'
    ExternalIdentifier:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: An identification of an entity that is owned by or originates in a software system different from the current system, for example a ProductOrder handed off from a commerce platform into an order handling system. The structure identifies the system itself, the nature of the entity within the system (e.g. class name) and the unique ID of the entity within the system. It is anticipated that multiple external IDs can be held for a single entity, e.g. if the entity passed through multiple systems on the way to the current system. In this case the consumer is expected to sequence the IDs in the array in reverse order of provenance, i.e. most recent system first in the list.
        properties:
          owner:
            type: string
            description: Name of the external system that owns the entity.
            example: MagentoCommerce
          externalIdentifierType:
            type: string
            description: Type of the identification, typically would be the type of the entity within the external system
            example: ProductOrder
          id:
            type: string
            description: identification of the entity within the external system.
      discriminator:
        propertyName: '@type'
        mapping:
          ExternalIdentifier: '#/components/schemas/ExternalIdentifier'
    Addressable:
      type: object
      description: Base schema for addressable entities
      properties:
        href:
          type: string
          description: Hyperlink reference
        id:
          type: string
          description: unique identifier
    Note:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: Extra information about a given entity
        properties:
          id:
            type: string
            description: Identifier of the note within its containing entity
            example: afa9-3d90aaa8da0f
          author:
            type: string
            description: Author of the note
            example: Mr. N. Bene
          date:
            type: string
            format: date-time
            description: Date of the note
            example: '2020-11-20T08:00:00Z'
          text:
            type: string
            description: Text of the note
            example: This is important
      discriminator:
        propertyName: '@type'
        mapping:
          Note: '#/components/schemas/Note'
    PartyRef_FVO:
      type: object
      description: A Party reference
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      discriminator:
        propertyName: '@type'
        mapping:
          PartyRef: '#/components/schemas/PartyRef_FVO'
    AttachmentRefOrValue:
      type: object
      description: The polymorphic attributes @type, @schemaLocation & @referredType are related to the Attachment entity and not the AttachmentRefOrValue class itself
      oneOf:
      - $ref: '#/components/schemas/Attachment'
      - $ref: '#/components/schemas/AttachmentRef'
      discriminator:
        propertyName: '@type'
        mapping:
          Attachment: '#/components/schemas/Attachment'
          AttachmentRef: '#/components/schemas/AttachmentRef'
    TroubleTicket_RES:
      type: object
      description: Response object for TroubleTicket
      allOf:
      - $ref: '#/components/schemas/TroubleTicket'
      required:
      - id
      - href
      discriminator:
        propertyName: '@type'
        mapping:
          TroubleTicket: '#/components/schemas/TroubleTicket'
    PartyRefOrPartyRoleRef:
      type: object
      description: ''
      oneOf:
      - $ref: '#/components/schemas/PartyRef'
      - $ref: '#/components/schemas/PartyRoleRef'
      discriminator:
        propertyName: '@type'
        mapping:
          PartyRef: '#/components/schemas/PartyRef'
          PartyRoleRef: '#/components/schemas/PartyRoleRef'
    StatusChange:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: Holds the status, reasons and associated date the status changed, populated by the server
        properties:
          statusChangeDate:
            type: string
            format: date-time
            description: The date and time the status changed.
          statusChangeReason:
            type: string
            description: The reason why the status changed.
          status:
            $ref: '#/components/schemas/TroubleTicketStatusType'
      discriminator:
        propertyName: '@type'
        mapping:
          StatusChange: '#/components/schemas/StatusChange'
    RelatedPartyRefOrPartyRoleRef_FVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: RelatedParty reference. A related party defines party or party role or its reference, linked to a specific entity
        properties:
          role:
            description: Role played by the related party or party role in the context of the specific entity it is linked to. Such as 'initiator', 'customer',  'salesAgent', 'user'
            type: string
          partyOrPartyRole:
            $ref: '#/components/schemas/PartyRefOrPartyRoleRef_FVO'
        required:
        - role
      discriminator:
        propertyName: '@type'
        mapping:
          RelatedPartyRefOrPartyRoleRef: '#/components/schemas/RelatedPartyRefOrPartyRoleRef_FVO'
    AttachmentRef_FVO:
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      - type: object
        description: Attachment reference. An attachment complements the description of an element (for instance a product) through video, pictures
        properties:
          description:
            type: string
            description: A narrative text describing the content of the attachment
          url:
            description: Link to the attachment media/content
            type: string
      discriminator:
        propertyName: '@type'
        mapping:
          AttachmentRef: '#/components/schemas/AttachmentRef_FVO'
    Extensible:
      type: object
      description: Base Extensible schema for use in TMForum Open-APIs - When used for in a schema it means that the Entity described by the schema  MUST be extended with the @type
      properties:
        '@type':
          type: string
          description: When sub-classing, this defines the sub-class Extensible name
        '@baseType':
          type: string
          description: When sub-classing, this defines the super-class
        '@schemaLocation':
          type: string
          description: A URI to a JSON-Schema file that defines additional attributes and relationships
      required:
      - '@type'
    EntityRef:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - $ref: '#/components/schemas/Addressable'
      - type: object
        description: Entity reference schema to be use for all entityRef class.
        properties:
          id:
            type: string
            description: The identifier of the referred entity.
          href:
            type: string
            description: The URI of the referred entity.
          name:
            type: string
            description: Name of the referred entity.
          '@referredType':
            type: string
            description: The actual type of the target instance when needed for disambiguation.
        required:
        - id
    ExternalIdentifier_FVO:
      allOf:
      - $ref: '#/components/schemas/Extensible'
      - type: object
        description: An identification of an entity that is owned by or originates in a software system different from the current system, for example a ProductOrder handed off from a commerce platform into an order handling system. The structure identifies the system itself, the nature of the entity within the system (e.g. class name) and the unique ID of the entity within the system. It is anticipated that multiple external IDs can be held for a single entity, e.g. if the entity passed through multiple systems on the way to the current system. In this case the consumer is expected to sequence the IDs in the array in reverse order of provenance, i.e. most recent system first in the list.
        properties:
          owner:
            type: string
            description: Name of the external system that owns the entity.
            example: MagentoCommerce
          externalIdentifierType:
            type: string
            description: Type of the identification, typically would be the type of the entity within the external system
            example: ProductOrder
          id:
            type: string
            description: identification of the entity within the external system.
        required:
        - id
      discriminator:
        propertyName: '@type'
        mapping:
          ExternalIdentifier: '#/components/schemas/ExternalIdentifier_FVO'
    AttachmentRef:
      allOf:
      - $ref: '#/components/schemas/EntityRef'
      - type: object
        description: Attachment reference. An attachment complements the description of an element (for instance a product) through video, pictures
        properties:
          description:
            type: string
            description: A narrative text describing the content of the attachment
          url:
            description: Link to the attachment media/content
            type: string
      discriminator:
        propertyName: '@type'
        mapping:
          AttachmentRef: '#/components/schemas/AttachmentRef'
  requestBodies:
    TroubleTicket_FVO:
      description: The TroubleTicket to be created
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/TroubleTicket_FVO'
          examples:
            TroubleTicket_create_example:
              $ref: '#/components/examples/TroubleTicket_create_example_request'
      required: true
    TroubleTicket_MVO:
      description: The TroubleTicket to be patched
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/TroubleTicket_MVO'
          examples:
            TroubleTicket_partialupdate_example_application_json:
              $ref: '#/components/examples/TroubleTicket_partialupdate_example_application_json_request'
        application/merge-patch+json:
          schema:
            $ref: '#/components/schemas/TroubleTicket_MVO'
          examples:
            TroubleTicket_partialupdate_example_application_merge_json:
              $ref: '#/components/examples/TroubleTicket_partialupdate_example_application_merge_json_request'
        application/json-patch+json:
          schema:
            $ref: '#/components/schemas/JsonPatchOperations'
          examples:
            TroubleTicket_partialupdate_example_application_json_patch:
              $ref: '#/components/examples/TroubleTicket_partialupdate_example_application_json_patch_request'
        application/json-patch-query+json:
          schema:
            $ref: '#/components/schemas/JsonPatchOperations'
          examples:
            TroubleTicket_partialupdate_example_application_json_patch_query:
              $ref: '#/components/examples/TroubleTicket_partialupdate_example_application_json_patch_query_request'
      required: true
  parameters:
    Sort:
      name: sort
      in: query
      description: The default direction is Ascending order, the use of the modifier in front of the sort field name, “-“, changes the sort order direction.
      schema:
        type: string
    Offset:
      name: offset
      in: query
      description: Requested index for start of resources to be provided in response
      schema:
        type: integer
    After:
      name: after
      in: query
      description: An opaque string value representing the page results after the cursor value
      schema:
        type: string
    Filter:
      name: filter
      in: query
      description: Filter a collection using JSONPath
      schema:
        type: string
        example: attachment[?(@size==300)]
    Limit:
      name: limit
      in: query
      description: Requested number of resources to be provided in response
      schema:
        type: integer
    Id:
      name: id
      required: true
      schema:
        type: string
      in: path
      description: Identifier of the Resource
    Fields:
      name: fields
      in: query
      description: Comma-separated properties to be provided in response
      schema:
        type: string
    Before:
      name: before
      in: query
      description: An opaque string value representing the page results before the cursor value
      schema:
        type: string
  headers:
    X-Result-Count:
      description: Actual number of items returned in the response body
      schema:
        type: integer
    X-Total-Count:
      description: Total number of items matching criteria
      schema:
        type: integer
  responses:
    '403':
      description: Forbidden
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            basic:
              summary: Forbidden Error
              value:
                '@type': Error
                code: ERR403
                reason: Forbidden
                message: You don't have the permission to access the requested resource. It is either read-protected or not readable by the server.
                referenceError: https://host/errors
    200TroubleTicketArray:
      description: Success
      headers:
        X-Total-Count:
          $ref: '#/components/headers/X-Total-Count'
        X-Result-Count:
          $ref: '#/components/headers/X-Result-Count'
      content:
        application/json:
          schema:
            type: array
            items:
              $ref: '#/components/schemas/TroubleTicket_RES'
          examples:
            TroubleTicket_list_with_filter_and_fields_example:
              $ref: '#/components/examples/TroubleTicket_list_with_filter_and_fields_example_response'
            TroubleTicket_list_example:
              $ref: '#/components/examples/TroubleTicket_list_example_response'
    200TroubleTicket_Get:
      description: Success
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/TroubleTicket_RES'
          examples:
            TroubleTicket_retrieve_example:
              $ref: '#/components/examples/TroubleTicket_retrieve_example_response'
    '503':
      description: Service Unavailable
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            basic:
              summary: Service Unavailable Error
              value:
                '@type': Error
                code: ERR503
                reason: Service Unavailable
                message: The service is currently unavailable. Please try again later.
                referenceError: https://host/errors
    201TroubleTicket:
      description: OK/Created
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/TroubleTicket_RES'
          examples:
            TroubleTicket_create_example:
              $ref: '#/components/examples/TroubleTicket_create_example_response'
    '400':
      description: Bad Request
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            basic:
              summary: Bad Request Error
              value:
                '@type': Error
                code: ERR400
                reason: Bad Request
                message: The server could not understand the request due to invalid syntax. Please correct the syntax and try again.
                referenceError: https://host/errors
    200TroubleTicket_Patch:
      description: Success
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/TroubleTicket_RES'
          examples:
            TroubleTicket_partialupdate_example_application_json:
              $ref: '#/components/examples/TroubleTicket_partialupdate_example_application_json_response'
    '401':
      description: Unauthorized
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            basic:
              summary: Unauthorized Error
              value:
                '@type': Error
                code: ERR401
                reason: Unauthorized
                message: You are not authorized to access the requested resource. Please provide the correct credentials.
                referenceError: https://host/errors
    '202':
      description: Accepted
    '500':
      description: Internal Server Error
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            basic:
              summary: Internal Server Error example
              value:
                '@type': Error
                code: ERR500
                reason: Internal Server Error
                message: The server encountered an internal error. Please contact the system administrator.
                referenceError: https://host/errors
    '501':
      description: Not Implemented
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            basic:
              summary: Not Implemented Error
              value:
                '@type': Error
                code: ERR501
                reason: The requested operation is not implemented
                message: The requested operation is not implemented. Please contact the system administrator.
                referenceError: https://host/errors
    '404':
      description: Not Found
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            basic:
              summary: Not Found Error
              value:
                '@type': Error
                code: ERR404
                reason: Not Found
                message: The requested URL was not found on the server.
                referenceError: https://host/errors
    '409':
      description: Conflict
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            basic:
              summary: Conflict Error
              value:
                '@type': Error
                code: ERR409
                reason: Conflict
                message: The request could not be completed due to a conflict with the current state of the target resource.
                referenceError: https://host/errors
    '204':
      description: Deleted
    '405':
      description: Method Not allowed
      content:
        application/json:
          schema:
            $ref: '#/components/schemas/Error'
          examples:
            basic:
              summary: Method Not allowed Error
              value:
                '@type': Error
                code: ERR405
                reason: Method Not allowed
                message: The method is not allowed for the requested URL.
                referenceError: https://host/errors
  examples:
    TroubleTicket_partialupdate_example_application_merge_json_request:
      value:
        '@type': TroubleTicket
        status: resolved
        statusChangeReason: Give credit and resent bill to customer
      description: Here's an example of a request for updating a trouble ticket - set status to resolved. This example illustrating patch merge, When PATCH is implemeted merge syntax is mandatory
    TroubleTicket_partialupdate_example_application_json_patch_request:
      value:
      - op: replace
        path: /severity
        value: Minor
      - op: add
        path: /note
        value:
          '@type': Note
          id: '77456'
          author: Jack Smith
          text: This is quite important, please approach me as soon as possible
      description: Here's an example of a request for updating a trouble ticket - set severity to Minor and add new Note. This example illustrating patch json
    TroubleTicket_list_example_response:
      value:
      - id: '3256'
        href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/3256
        creationDate: '2023-05-31T07:34:45.968Z'
        description: I ordered a new mobile line 2 week ago, but the mobile device did not arrived
        expectedResolutionDate: '2019-06-10T07:34:45.968Z'
        lastUpdate: '2023-05-31T07:34:45.968Z'
        name: Commerce problem
        priority: High
        requestedResolutionDate: '2022-05-31T07:34:45.968Z'
        resolutionDate: '2023-05-31T07:34:45.968Z'
        severity: Minor
        status: resolved
        statusChangeDate: '2023-05-31T07:34:45.968Z'
        statusChangeReason: Apply full credit
        ticketType: Commerce Issue
        troubleTicketCharacteristic:
        - id: '1'
          name: orderReferenceNumber
          valueType: string
          value: Order_888
          '@type': StringCharacteristic
        - id: '2'
          name: orderCreationDate
          valueType: string
          value: '2023-05-31'
          '@type': StringCharacteristic
        attachment:
        - description: Scanned Order
          attachmentType: orderCopy
          mimeType: image/png
          name: New Mobile Order
          url: https://mycsp.com:7070/docloader?docnum=3534888
          '@type': Attachment
        channel:
          id: '8774'
          name: self service
          '@type': ChannelRef
        note:
        - id: '77458'
          author: Jack Smith
          date: '2023-05-31T07:34:45.968Z'
          text: I did not recived the mobile device
          '@type': Note
        relatedEntity:
        - role: disputedOrder
          '@type': RelatedEntity
          entity:
            id: Order_888
            href: https://mycsp.com:8080/tmf-api/productOrdering/v5/productOrder/Order_888
            name: New Mobile Order
            '@type': EntityRef
            '@referredType': ProductOrder
        relatedParty:
        - role: member
          partyOrPartyRole:
            id: '9866'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/individual/9866
            name: Sandy Smith
            '@type': PartyRef
            '@referredType': Individual
          '@type': RelatedPartyRefOrPartyRoleRef
        - role: reporter
          partyOrPartyRole:
            id: '9877'
            name: Jacob Jac Miller
            '@type': PartyRef
            '@referredType': Individual
          '@type': RelatedPartyRefOrPartyRoleRef
        - role: customer
          partyOrPartyRole:
            id: '9176'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/customer/9176
            name: Jack Smith
            '@type': PartyRoleRef
            '@referredType': Customer
          '@type': RelatedPartyRefOrPartyRoleRef
        statusChangeHistory:
        - statusChangeDate: '2023-05-28T07:34:45.968Z'
          statusChangeReason: 'trouble ticket created '
          status: acknowledged
          '@type': StatusChange
        - statusChangeDate: '2023-05-28T08:34:45.968Z'
          statusChangeReason: start process
          status: inProgress
          '@type': StatusChange
        - statusChangeDate: '2023-05-31T07:34:45.968Z'
          statusChangeReason: Resend new device to the customer
          status: resolved
          '@type': StatusChange
        '@type': TroubleTicket
      - id: '3180'
        href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/3180
        creationDate: '2022-05-31T07:34:45.968Z'
        description: 'I do not accept the last VOD charge, since the movie was constantly interrupted, I had to quick watching the movie in the middle '
        expectedResolutionDate: '2019-06-10T07:34:45.968Z'
        lastUpdate: '2022-05-31T07:34:45.968Z'
        name: complaint over last bill
        priority: High
        requestedResolutionDate: '2022-05-31T07:34:45.968Z'
        resolutionDate: '2022-05-31T07:34:45.968Z'
        severity: Minor
        status: resolved
        statusChangeDate: '2022-05-31T07:34:45.968Z'
        statusChangeReason: Apply full credit
        ticketType: Bill Dispute
        troubleTicketCharacteristic:
        - id: '1'
          name: disputeAmount
          valueType: number
          value: 40
          '@type': NumberCharacteristic
        - id: '2'
          name: creditAmount
          valueType: number
          value: 40
          characteristicRelationship:
          - id: '4'
            relationshipType: dependency
            '@type': CharacteristicRelationship
          '@type': NumberCharacteristic
        - id: '3'
          name: currency
          valueType: string
          value: USD
          '@type': StringCharacteristic
        - id: '4'
          name: creditReason
          valueType: string
          value: Network connectivity issues
          '@type': StringCharacteristic
        attachment:
        - description: Scanned disputed bill
          attachmentType: billCopy
          mimeType: image/png
          name: March Bill
          url: https://mycsp.com:7070/docloader?docnum=3534555
          '@type': Attachment
        channel:
          id: '8774'
          name: self service
          '@type': ChannelRef
        note:
        - id: '77456'
          author: Jack Smith
          date: '2019-05-31T07:34:45.968Z'
          text: This is quite important, please approach me as soon as possible
          '@type': Note
        relatedEntity:
        - role: disputedBill
          '@type': RelatedEntity
          entity:
            id: '3472'
            href: https://mycsp.com:8080/tmf-api/customerBillManagement/v5/customerBill/8297
            name: March 2019 Bill
            '@type': EntityRef
            '@referredType': CustomerBill
        relatedParty:
        - role: member
          partyOrPartyRole:
            id: '9866'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/individual/9866
            name: Sandy Smith
            '@type': PartyRef
            '@referredType': Individual
          '@type': RelatedPartyRefOrPartyRoleRef
        - role: reporter
          partyOrPartyRole:
            id: '9877'
            name: Jacob Jac Miller
            '@type': PartyRef
            '@referredType': Individual
          '@type': RelatedPartyRefOrPartyRoleRef
        - role: customer
          partyOrPartyRole:
            id: '9176'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/customer/9176
            name: Jack Smith
            '@type': PartyRoleRef
            '@referredType': Customer
          '@type': RelatedPartyRefOrPartyRoleRef
        statusChangeHistory:
        - statusChangeDate: '2022-05-28T07:34:45.968Z'
          statusChangeReason: 'trouble ticket created '
          status: acknowledged
          '@type': StatusChange
        - statusChangeDate: '2022-05-28T08:34:45.968Z'
          statusChangeReason: start process
          status: inProgress
          '@type': StatusChange
        - statusChangeDate: '2022-05-29T07:34:45.968Z'
          statusChangeReason: Need more information from the customer
          status: pending
          '@type': StatusChange
        - statusChangeDate: '2022-05-31T07:34:45.968Z'
          statusChangeReason: Apply full credit
          status: resolved
          '@type': StatusChange
        troubleTicketRelationship:
        - id: '567433'
          href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/567433
          name: Network Coverage
          relationshipType: dependecy
          '@type': TroubleTicketRelationship
        externalIdentifier:
        - id: '3331234'
          owner: BMC Remedy
          externalIdentifierType: Incident
          '@type': ExternalIdentifier
        '@type': TroubleTicket
      description: Here's an example of a request for retrieving a list of trouble ticket(s).
    TroubleTicket_partialupdate_example_application_json_request:
      value:
        '@type': TroubleTicket
        status: resolved
        statusChangeReason: Give credit and resent bill to customer
      description: Here's an example of a request for updating a trouble ticket - set status to resolved. This example illustrating patch application/json
    TroubleTicket_retrieve_example_response:
      value:
        id: '3180'
        href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/3180
        creationDate: '2022-05-31T07:34:45.968Z'
        description: 'I do not accept the last VOD charge, since the movie was constantly interrupted, I had to quick watching the movie in the middle '
        expectedResolutionDate: '2019-06-10T07:34:45.968Z'
        lastUpdate: '2022-05-31T07:34:45.968Z'
        name: complaint over last bill
        priority: High
        requestedResolutionDate: '2022-05-31T07:34:45.968Z'
        resolutionDate: '2022-05-31T07:34:45.968Z'
        severity: Minor
        status: resolved
        statusChangeDate: '2022-05-31T07:34:45.968Z'
        statusChangeReason: Apply full credit
        ticketType: Bill Dispute
        troubleTicketCharacteristic:
        - id: '1'
          name: disputeAmount
          valueType: number
          value: 40
          '@type': NumberCharacteristic
        - id: '2'
          name: creditAmount
          valueType: number
          value: 40
          characteristicRelationship:
          - id: '4'
            relationshipType: dependency
            '@type': CharacteristicRelationship
          '@type': NumberCharacteristic
        - id: '3'
          name: currency
          valueType: string
          value: USD
          '@type': StringCharacteristic
        - id: '4'
          name: creditReason
          valueType: string
          value: Network connectivity issues
          '@type': StringCharacteristic
        attachment:
        - description: Scanned disputed bill
          attachmentType: billCopy
          mimeType: image/png
          name: March Bill
          url: https://mycsp.com:7070/docloader?docnum=3534555
          '@type': Attachment
        channel:
          id: '8774'
          name: self service
          '@type': ChannelRef
        note:
        - id: '77456'
          author: Jack Smith
          date: '2019-05-31T07:34:45.968Z'
          text: This is quite important, please approach me as soon as possible
          '@type': Note
        relatedEntity:
        - role: disputedBill
          '@type': RelatedEntity
          entity:
            id: '3472'
            href: https://mycsp.com:8080/tmf-api/customerBillManagement/v5/customerBill/8297
            name: March 2019 Bill
            '@type': EntityRef
            '@referredType': CustomerBill
        relatedParty:
        - role: member
          partyOrPartyRole:
            id: '9866'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/individual/9866
            name: Sandy Smith
            '@type': PartyRef
            '@referredType': Individual
          '@type': RelatedPartyRefOrPartyRoleRef
        - role: reporter
          partyOrPartyRole:
            id: '9877'
            name: Jacob Jac Miller
            '@type': PartyRef
            '@referredType': Individual
          '@type': RelatedPartyRefOrPartyRoleRef
        - role: customer
          partyOrPartyRole:
            id: '9176'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/customer/9176
            name: Jack Smith
            '@type': PartyRoleRef
            '@referredType': Customer
          '@type': RelatedPartyRefOrPartyRoleRef
        statusChangeHistory:
        - statusChangeDate: '2022-05-28T07:34:45.968Z'
          statusChangeReason: 'trouble ticket created '
          status: acknowledged
          '@type': StatusChange
        - statusChangeDate: '2022-05-28T08:34:45.968Z'
          statusChangeReason: start process
          status: inProgress
          '@type': StatusChange
        - statusChangeDate: '2022-05-29T07:34:45.968Z'
          statusChangeReason: Need more information from the customer
          status: pending
          '@type': StatusChange
        - statusChangeDate: '2022-05-31T07:34:45.968Z'
          statusChangeReason: Apply full credit
          status: resolved
          '@type': StatusChange
        troubleTicketRelationship:
        - id: '567433'
          href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/567433
          name: Network Coverage
          relationshipType: dependecy
          '@type': TroubleTicketRelationship
        externalIdentifier:
        - id: '3331234'
          owner: BMC Remedy
          externalIdentifierType: Incident
          '@type': ExternalIdentifier
        '@schemaLocation': https://mycsp.com:8080/tmf-api/troubleTicket/5/schema/troubleTicket.yaml
        '@type': TroubleTicket
      description: Here's an example of a request for retrieving a spesific trouble ticket with id 3180.
    TroubleTicket_partialupdate_example_application_json_response:
      value:
        id: '3180'
        href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/3180
        creationDate: '2022-05-31T07:34:45.968Z'
        description: 'I do not accept the last VOD charge, since the movie was constantly interrupted, I had to quick watching the movie in the middle '
        expectedResolutionDate: '2019-06-10T07:34:45.968Z'
        lastUpdate: '2022-06-01T07:34:45.968Z'
        name: complaint over last bill
        priority: High
        requestedResolutionDate: '2022-05-31T07:34:45.968Z'
        resolutionDate: '2022-06-01T07:34:45.968Z'
        severity: Major
        status: resolved
        statusChangeDate: '2022-06-01T07:34:45.968Z'
        statusChangeReason: Give credit and resent bill to customer
        ticketType: Bill Dispute
        attachment:
        - description: Scanned disputed bill
          attachmentType: billCopy
          mimeType: image/png
          name: March Bill
          url: https://mycsp.com:7070/docloader?docnum=3534555
          '@type': Attachment
        channel:
          id: '8774'
          name: self service
          '@type': ChannelRef
        note:
        - id: '77456'
          author: Jack Smith
          date: '2022-05-31T07:34:45.968Z'
          text: This is quite important, please approach me as soon as possible
          '@type': Note
        relatedEntity:
        - role: disputedBill
          '@type': RelatedEntity
          entity:
            id: '3472'
            href: https://mycsp.com:8080/tmf-api/customerBillManagement/v5/customerBill/8297
            name: March 2019 Bill
            '@type': EntityRef
            '@referredType': CustomerBill
        relatedParty:
        - role: member
          partyOrPartyRole:
            id: '9866'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/individual/9866
            name: Sandy Smith
            '@type': PartyRef
            '@referredType': Individual
          '@type': RelatedPartyRefOrPartyRoleRef
        - role: reporter
          partyOrPartyRole:
            id: '9877'
            name: Jacob Jac Miller
            '@type': PartyRef
            '@referredType': Individual
          '@type': RelatedPartyRefOrPartyRoleRef
        - role: customer
          partyOrPartyRole:
            id: '9176'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/customer/9176
            name: Jack Smith
            '@type': PartyRoleRef
            '@referredType': Customer
          '@type': RelatedPartyRefOrPartyRoleRef
        statusChangeHistory:
        - statusChangeDate: '2022-05-31T07:34:45.968Z'
          statusChangeReason: Need more information from the customer
          status: pending
          '@type': StatusChange
        - statusChangeDate: '2022-06-01T07:34:45.968Z'
          statusChangeReason: Give credit and resent bill to customer
          status: resolved
          '@type': StatusChange
        troubleTicketRelationship:
        - id: '567433'
          href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/567433
          name: Network Coverage
          relationshipType: dependecy
          '@type': TroubleTicketRelationship
        '@schemaLocation': https://mycsp.com:8080/tmf-api/troubleTicket/v5/schema/troubleTicket.yml
        '@type': TroubleTicket
      description: Response message
    TroubleTicket_partialupdate_example_application_json_patch_query_request:
      value:
      - op: replace
        path: /sererity
        value: Minor
      - op: replace
        path: /note?id=77456
        value:
          author: Jack Smith
          text: Please approach me as soon as possible. Thanks in advance
      description: Here's an example of a request for updating a trouble ticket - set severity to Minor and update a specific Nate. This example illustrating patch json
    TroubleTicket_list_with_filter_and_fields_example_response:
      value:
      - id: '3180'
        href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/3180
        name: complaint over last bill
        priority: High
        '@type': TroubleTicket
      - id: '3256'
        href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/3256
        name: Commerce problem
        priority: High
        '@type': TroubleTicket
      - id: '4563'
        href: https://mycsp.com:8080/tmf-api/troubleTicket/5/troubleTicket/4563
        name: Network latency
        priority: High
        '@type': TroubleTicket
      description: Here's an example of a request for retrieving a list of trouble ticket(s). The given filter criteria is priority High and fields id,href,name,@type,priority
    TroubleTicket_create_example_request:
      value:
        name: complaint over last bill
        description: 'I do not accept the last VOD charge, since the movie was constantly interrupted, I had to quick watching the movie in the middle '
        severity: Major
        status: inProgress
        ticketType: Bill Dispute
        expectedResolutionDate: '2019-06-10T07:34:45.968Z'
        requestedResolutionDate: '2022-05-31T07:34:45.968Z'
        attachment:
        - id: '34345'
          description: Scanned disputed bill
          attachmentType: billCopy
          mimeType: image/png
          name: March Bill
          url: https://mycsp.com:7070/docloader?docnum=3534555
          '@type': Attachment
        channel:
          id: '8774'
          name: self service
          '@type': ChannelRef
        note:
        - id: '77456'
          author: Jack Smith
          date: '2022-05-31T07:34:45.968Z'
          text: This is quite important, please aproch me as soon as posible
          '@type': Note
        relatedEntity:
        - role: disputedBill
          '@type': RelatedEntity
          entity:
            id: '3472'
            href: https://mycsp.com:8080/tmf-api/customerBillManagement/v5/customerBill/8297
            name: March 2019 Bill
            '@type': EntityRef
            '@referredType': CustomerBill
        relatedParty:
        - role: member
          '@type': RelatedPartyRefOrPartyRoleRef
          partyOrPartyRole:
            id: '9866'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/individual/9866
            name: Sandy Smith
            '@type': PartyRef
            '@referredType': Individual
        - role: reporter
          '@type': RelatedPartyRefOrPartyRoleRef
          partyOrPartyRole:
            id: '9867'
            name: Jacob Jac Miller
            '@type': PartyRef
            '@referredType': Individual
        - role: customer
          '@type': RelatedPartyRefOrPartyRoleRef
          partyOrPartyRole:
            id: '9176'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/customer/9176
            name: Jack Smith
            '@type': PartyRoleRef
            '@referredType': Customer
        '@type': TroubleTicket
      description: POST trouble ticket request example - only a subset of trouble ticket attributes are used in this example
    TroubleTicket_create_example_response:
      value:
        id: '3180'
        href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/3180
        creationDate: '2022-05-31T07:34:45.968Z'
        description: 'I do not accept the last VOD charge, since the movie was constantly interrupted, I had to quick watching the movie in the middle '
        expectedResolutionDate: '2019-06-10T07:34:45.968Z'
        lastUpdate: '2022-05-31T07:34:45.968Z'
        name: complaint over last bill
        priority: High
        requestedResolutionDate: '2019-05-31T07:34:45.968Z'
        severity: Major
        status: pending
        statusChangeDate: '2019-05-31T07:34:45.968Z'
        statusChangeReason: Need more information from the customer
        ticketType: Bill Dispute
        attachment:
        - description: Scanned disputed bill
          attachmentType: billCopy
          mimeType: image/png
          name: March Bill
          url: https://mycsp.com:7070/docloader?docnum=3534555
          '@type': Attachment
        channel:
          id: '8774'
          name: self service
          '@type': ChannelRef
        note:
        - id: '77456'
          author: Jack Smith
          date: '2019-05-31T07:34:45.968Z'
          text: This is quite important, please approach  me as soon as possible
          '@type': Note
        relatedEntity:
        - role: disputedBill
          '@type': RelatedEntity
          entity:
            id: '3472'
            href: https://mycsp.com:8080/tmf-api/customerBillManagement/v5/customerBill/8297
            name: March 2019 Bill
            '@type': EntityRef
            '@referredType': CustomerBill
        relatedParty:
        - role: member
          partyOrPartyRole:
            id: '9866'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/individual/9866
            name: Sandy Smith
            '@type': PartyRef
            '@referredType': Individual
          '@type': RelatedPartyRefOrPartyRoleRef
        - role: reporter
          partyOrPartyRole:
            id: '9877'
            name: Jacob Jac Miller
            '@type': PartyRef
            '@referredType': Individual
          '@type': RelatedPartyRefOrPartyRoleRef
        - role: customer
          partyOrPartyRole:
            id: '9176'
            href: https://mycsp.com:8080/tmf-api/partyManagement/v5/customer/9176
            name: Jack Smith
            '@type': PartyRoleRef
            '@referredType': Customer
          '@type': RelatedPartyRefOrPartyRoleRef
        statusChangeHistory:
        - statusChangeDate: '2019-05-31T07:34:45.968Z'
          statusChangeReason: Need more information from the customer
          status: pending
          '@type': StatusChange
        troubleTicketRelationship:
        - id: '567433'
          href: https://mycsp.com:8080/tmf-api/troubleTicket/v5/troubleTicket/567433
          name: Network Coverage
          relationshipType: dependecy
          '@type': TroubleTicketRelationship
        '@schemaLocation': https://mycsp.com:8080/tmf-api/troubleTicket/v5/schema/troubleTicket.yaml
        '@type': TroubleTicket
      description: POST Trouble Ticket response description.