specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Tock
providerId: tock
created: '2026-05-08'
# Provenance stamped 2026-08-11: this artifact was written by the API Evangelist
# bulk sweep dated 2026-05-08, not harvested from the provider. See roadmap#35.
method: generated
modified: '2026-06-03'
reconciled: false
tags:
- Hospitality
- Reservations
- Restaurants
- Events
- FinOps
- Cost Management
- FOCUS
description: FOCUS-aligned FinOps profile. Restaurant SaaS + ticket fees.
notes: Owned by American Express since June 2024 (acquired from Squarespace); legacy billing artifacts
  for long-tenured customers may still surface via Squarespace channels.
sources:
- https://www.exploretock.com/
- https://focus.finops.org/focus-specification/v1-3/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Tock
serviceCategory: Hospitality
billingModel:
  pricingCategory: Hybrid
  billingFrequency: Monthly
  billingCurrency: USD
  chargeCategories:
  - Purchase
  - Usage
  - Adjustment
focusColumns:
  ServiceName: Tock
  ServiceCategory: Hospitality
  ProviderName: Tock
  PublisherName: Tock
  InvoiceIssuerName: Tock
  BillingCurrency: USD
  ChargeCategory: Usage
meters:
- name: monthly_saas
  description: Monthly Tock subscription.
  unit: subscription
  aggregation: sum
  dimensions:
  - restaurant
- name: per_ticket
  description: Per-ticket fee on ticketed events.
  unit: ticket
  aggregation: sum
  dimensions:
  - restaurant
principles:
- name: Visibility
  description: Pull provider invoices or usage exports until a self-serve usage feed is documented.
- name: Allocation
  description: Tag invoice line items to consuming business units in your FinOps store.
- name: Optimization
  description: Levers depend on the provider's billing model; review at renewal once reconciled.
- name: Accountability
  description: Assign a contract owner to review billing against negotiated terms.
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com