aid: tracelink
name: TraceLink
description: 'TraceLink, Inc. is a Massachusetts-based supply chain digitalization company for the life
  sciences and healthcare industries, best known for pharmaceutical serialization and track-and-trace
  compliance (US DSCSA, EU FMD, and roughly two dozen national regimes) delivered on its multienterprise
  OPUS network platform. TraceLink exposes several distinct integration surfaces rather than one REST
  API: a set of publicly served SOAP/WSDL services on api.tracelink.com (Serialized Operations Manager,
  Product Track, Serial Number Exchange), a synchronous REST API for Smart Event Manager, an event-driven
  OPUS Platform API where every call is a POST to a single /api/events endpoint carrying a header/payload
  envelope keyed by a fully qualified eventName, a GraphQL endpoint at /api/graphql used by the Agile
  Process Teams app, and asynchronous B2B message exchange over AS2, SFTP, and HTTP POST using EPCIS,
  EDI ANSI X12, SAP IDoc, and TraceLink XML canonical documents. Its published API guides, canonical JSON
  Schemas, and code samples are the machine-readable surface catalogued here.'
url: https://raw.githubusercontent.com/api-evangelist/tracelink/refs/heads/main/apis.yml
x-type: company
x-source: harvest:secondary-market
specificationVersion: '0.20'
created: '2026-08-02'
modified: '2026-08-02'
image: https://www.tracelink.com/themes/custom/tracelink/logo.svg
tags:
- Company
- Supply Chain
- Pharmaceuticals
- Life Sciences
- Serialization
- Track and Trace
- Compliance
- Healthcare
- EPCIS
- Logistics
- B2B Integration
apis:
- aid: tracelink:serialized-operations-manager
  name: TraceLink Serialized Operations Manager (SOAP)
  description: 'SOAP web service for serialized operations: commissioning, aggregation, decommissioning,
    shipment and receipt orders, serial number verification, lot status, market release, sampling, and
    destruction. The WSDL is served publicly from the production API host and declares 40 operations.'
  humanURL: https://opus.tracelink.com/documentation/2026.1/en-US/api/som/soap/pdfs/som_soap_api_guide_2026.1.pdf
  baseURL: https://api.tracelink.com/soap/som
  tags:
  - Serialization
  - SOAP
  - Track and Trace
  properties:
  - type: WSDL
    url: wsdl/tracelink-serialized-operations-manager.wsdl
  - type: APIReference
    url: https://opus.tracelink.com/documentation/2026.1/en-US/api/som/soap/pdfs/som_soap_api_guide_2026.1.pdf
- aid: tracelink:product-track
  name: TraceLink Product Track (SOAP)
  description: SOAP web service supporting Product Track pick-and-ship operations for US DSCSA serialized
    product movement. The WSDL is served publicly from the production API host and declares PickShip and
    PickShipBasic.
  humanURL: https://www.tracelink.com/products/product-orchestration/country-compliance/us-compliance
  baseURL: https://api.tracelink.com/soap/producttrack
  tags:
  - DSCSA
  - SOAP
  - Track and Trace
  properties:
  - type: WSDL
    url: wsdl/tracelink-product-track.wsdl
- aid: tracelink:serial-number-exchange
  name: TraceLink Serial Number Exchange (SOAP)
  description: SOAP web service for requesting serial numbers from TraceLink Serial Number Exchange, used
    by packaging lines and contract manufacturers to obtain serial number ranges. The WSDL is served publicly
    from the production API host.
  humanURL: https://www.tracelink.com/products/product-orchestration/serialization/serial-number-exchange
  baseURL: https://api.tracelink.com/soap/snx/snrequest
  tags:
  - Serialization
  - SOAP
  properties:
  - type: WSDL
    url: wsdl/tracelink-serial-number-exchange.wsdl
- aid: tracelink:smart-event-manager
  name: TraceLink Smart Event Manager REST API
  description: Synchronous JSON/REST API that acts as an event ledger for serial number observations across
    pharmacy, warehouse, and supply chain activities. Supports Set Event, Get Event, and Get Result messages
    with HTTP Basic authentication.
  humanURL: https://opus.tracelink.com/documentation/2026.1/en-US/api/smart-event-manager/pdfs/smart_event_manager_api_guide_2026.1.pdf
  baseURL: https://api.tracelink.com
  tags:
  - REST
  - Serialization
  - Verification
  properties:
  - type: APIReference
    url: https://opus.tracelink.com/documentation/2026.1/en-US/api/smart-event-manager/pdfs/smart_event_manager_api_guide_2026.1.pdf
- aid: tracelink:opus-events
  name: TraceLink OPUS Platform Event API
  description: The OPUS Platform exposes one /api/events endpoint per environment. Every operation is
    a POST to that endpoint carrying a JSON envelope of header (headerVersion, eventName, ownerId, processNetworkId,
    appName, dataspace) and payload. The fully qualified eventName selects the operation, e.g. agile-process-teams:add-direct-supplier-incident:v3.
  humanURL: https://github.com/tracelink/code-samples
  baseURL: https://opus.tracelink.com/api/events
  tags:
  - Event Driven
  - REST
  - Workflow
  properties:
  - type: Documentation
    url: https://github.com/tracelink/code-samples/blob/main/python/FormatRequests.MD
  - type: Examples
    url: https://github.com/tracelink/code-samples/tree/main/payload_samples
- aid: tracelink:opus-graphql
  name: TraceLink OPUS GraphQL API
  description: GraphQL endpoint used by the Agile Process Teams app, exposing genericActionCall and genericGetObject
    fields that dispatch on an action name and a JSON payload. Introspection is authentication-gated;
    the schema is not published.
  humanURL: https://github.com/tracelink/code-samples/tree/main/GraphQL
  baseURL: https://opus.tracelink.com/api/graphql
  tags:
  - GraphQL
  - Workflow
  properties:
  - type: Examples
    url: https://github.com/tracelink/code-samples/tree/main/GraphQL
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
common:
- type: VulnerabilityDisclosure
  url: security/tracelink-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/tracelink-domain-security.yml
- type: Website
  url: https://www.tracelink.com/
- type: DeveloperPortal
  url: https://opus.tracelink.com/documentation/
- type: Documentation
  url: https://opus.tracelink.com/documentation/2026.1/en-US/som/Content/top_menu/api_guides.htm
- type: APIReference
  url: https://opus.tracelink.com/documentation/2026.1/en-US/api/smart-event-manager/pdfs/smart_event_manager_api_guide_2026.1.pdf
- type: GettingStarted
  url: https://github.com/tracelink/code-samples/blob/main/python/Quickstart.MD
- type: GitHubOrganization
  url: https://github.com/tracelink
- type: Support
  url: https://www.tracelink.com/support
- type: Blog
  url: https://www.tracelink.com/about/news-room
- type: Pricing
  url: https://www.tracelink.com/multienterprise-information-network-tower-mint-pricing
- type: Login
  url: https://opus.tracelink.com/
- type: TermsOfService
  url: https://www.tracelink.com/legal-and-trust/api-terms-of-use
- type: PrivacyPolicy
  url: https://www.tracelink.com/legal-and-trust/privacy-policy
- type: Examples
  url: https://github.com/tracelink/code-samples
- type: WellKnown
  url: well-known/tracelink-well-known.yml
- type: SecurityTxt
  url: well-known/tracelink-security.txt
- type: Security
  url: https://www.tracelink.com/legal-and-trust/vulnerability-disclosure-policy
- type: TrustCenter
  url: security/tracelink-trust-center.yml
- type: Compliance
  url: https://www.tracelink.com/legal-and-trust/certifications-and-attestations
- type: Conformance
  url: conformance/tracelink-conformance.yml
- type: Authentication
  url: authentication/tracelink-authentication.yml
- type: Conventions
  url: conventions/tracelink-conventions.yml
- type: ErrorCatalog
  url: errors/tracelink-problem-types.yml
- type: Lifecycle
  url: lifecycle/tracelink-lifecycle.yml
- type: ChangeLog
  url: changelog/tracelink-changelog.yml
- type: Sandbox
  url: sandbox/tracelink-sandbox.yml
- type: DataModel
  url: data-model/tracelink-data-model.yml
- type: JSONSchema
  url: json-schema/_index.yml
- type: WSDL
  url: wsdl/_index.yml
- type: EventSurface
  url: asyncapi/tracelink-event-surface.yml
- type: LLMsTxt
  url: llms/tracelink-llms.txt
- type: MCPServer
  url: mcp/tracelink-mcp.yml
- type: AgentSkill
  url: skills/_index.yml
x-enrichment:
  date: '2026-08-02'
  status: enriched
  artifacts_added: 62
  pass: local-v1