generated: '2026-07-21'
method: searched
source: https://tractian.com/en/service-level-agreement
description: >-
  Operational lifecycle surface for the Tractian hosted platform, captured from
  the published Hosted Software SLA, the Better Stack status page, and the
  product releases feed. No public API versioning or deprecation policy was
  found (the API reference at api.tractian.com/docs is customer-gated, 401).
sla:
  url: https://tractian.com/en/service-level-agreement
  uptime_target: "99.70%"
  notes: >-
    Monthly Availability Percentage of at least 99.70% ("Service Level
    Guarantee") under the Master Service Agreement
    (https://tractian.com/en/master-license); service credits are granted as
    additional license days on tiers below the guarantee.
status_page: https://status.tractian.com
status_page_platform: Better Stack
release_notes: https://tractian.com/en/blog/categories/releases
versioning:
  scheme: null
  notes: >-
    api.tractian.com reports "version": "v1" on its public health endpoint;
    no public versioning policy is documented.
deprecation:
  policy_url: null
  sunset_header: null
  notes: No public deprecation policy found.
deprecated_operations: []