specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Tray.ai
providerId: tray-ai
created: '2026-05-04'
# Provenance stamped 2026-08-11: this artifact was written by the API Evangelist
# bulk sweep dated 2026-05-04, not harvested from the provider. See roadmap#35.
method: searched
modified: '2026-09-02'
tags:
  - Automation
  - Integration
  - iPaaS
  - AI Agents
  - MCP
sourceUrl: https://tray.ai/pricing
publishedPricing: false
description: >-
  Machine-readable plans definition for Tray.ai. Tray publishes three packages — Pro, Team, and
  Enterprise — but does not list dollar amounts. Pricing is usage-based, feature-based, and quoted
  by sales. Verbatim from tray.ai/packages: "Our pricing is based on your usage and the features
  you need. Contact our sales team for a customized quote based on your specific requirements and
  expected usage." All entries below reflect the published feature set; price fields are intentionally
  set to "contact-sales" to avoid inventing dollar values that Tray does not publish.
  Re-verified 2026-09-02 against https://tray.ai/pricing (HTTP 200) and Tray's own llms.txt, which
  states verbatim: "Enterprise / quote-based. Three tiers - Pro, Team, Enterprise - plus add-ons
  (Tray Agent Gateway for MCP, Agent Builder, Intelligent Document Processing, Data Engineering,
  SSO, HIPAA, Regional Hosting, Log Streaming)." https://tray.ai/packages now redirects to
  /pricing. Still no published dollar amounts.
addOns:
  - name: Tray Agent Gateway for MCP
  - name: Agent Builder
  - name: Intelligent Document Processing
  - name: Data Engineering
  - name: SSO
  - name: HIPAA
  - name: Regional Hosting
  - name: Log Streaming
addOnsSource: https://tray.ai/llms.txt
evidence:
  - url: https://tray.ai/pricing
    status: 200
  - url: https://tray.ai/packages
    status: 200
    note: Redirects to the Pricing page.
  - url: https://tray.ai/llms.txt
    status: 200
plans:
  - id: tray-ai-pro
    name: Pro
    type: paid
    description: >-
      For specific use cases. Includes 3 workspaces, 7-day insights, 7-day log retention, and access
      to 700+ connectors. List price is not published; contact sales for a quote.
    sourceUrl: https://tray.ai/pricing
    entries:
      - label: Workspaces
        description: Maximum number of workspaces included in the Pro package.
        name: workspaces
        type: quota
        metric: workspaces
        limit: 3
        timeFrame: month
        geo: global
        domains:
          - https://tray.io/graphql
          - https://api.tray.io/core/v1
        unit: 1
        price: contact-sales
        userMultiplied: false
      - label: Insights Retention
        description: Insights / analytics retention window for Pro.
        name: insights_retention
        type: feature
        metric: days
        limit: 7
        timeFrame: day
        geo: global
        unit: 1
        price: contact-sales
        userMultiplied: false
      - label: Log Retention
        description: Workflow log retention window for Pro.
        name: log_retention
        type: feature
        metric: days
        limit: 7
        timeFrame: day
        geo: global
        unit: 1
        price: contact-sales
        userMultiplied: false
      - label: API Rate Limit
        description: Documented per-second rate limit on Platform and Embedded APIs.
        name: rate_limit
        type: rate
        metric: requests_per_second
        limit: 30
        burst: 50
        timeFrame: second
        geo: global
        domains:
          - https://tray.io/graphql
          - https://api.tray.io/core/v1
        unit: 1
        price: contact-sales
        userMultiplied: false
    elements:
      - name: 700+ Connectors
      - name: 3 Workspaces
      - name: 7-day Insights
      - name: 7-day Log Retention
      - name: Tray.ai Platform API
      - name: Tray.ai Embedded API
      - name: Merlin Agent Builder (entry level)
  - id: tray-ai-team
    name: Team
    type: paid
    description: >-
      For multiple use cases within a department. Includes 20 workspaces, 30-day insights, 7-day
      expandable log retention, and all add-ons available for purchase. Marked as the "Popular" tier
      on tray.ai/packages. List price is not published; contact sales for a quote.
    sourceUrl: https://tray.ai/pricing
    popular: true
    entries:
      - label: Workspaces
        description: Maximum number of workspaces included in the Team package.
        name: workspaces
        type: quota
        metric: workspaces
        limit: 20
        timeFrame: month
        geo: global
        unit: 1
        price: contact-sales
        userMultiplied: false
      - label: Insights Retention
        description: Insights / analytics retention window for Team.
        name: insights_retention
        type: feature
        metric: days
        limit: 30
        timeFrame: day
        geo: global
        unit: 1
        price: contact-sales
        userMultiplied: false
      - label: Log Retention
        description: Workflow log retention window for Team. Expandable via add-on.
        name: log_retention
        type: feature
        metric: days
        limit: 7
        timeFrame: day
        geo: global
        unit: 1
        price: contact-sales
        userMultiplied: false
      - label: API Rate Limit
        description: Documented per-second rate limit on Platform and Embedded APIs.
        name: rate_limit
        type: rate
        metric: requests_per_second
        limit: 30
        burst: 50
        timeFrame: second
        geo: global
        domains:
          - https://tray.io/graphql
          - https://api.tray.io/core/v1
        unit: 1
        price: contact-sales
        userMultiplied: false
    elements:
      - name: 700+ Connectors
      - name: 20 Workspaces
      - name: 30-day Insights
      - name: 7-day Expandable Log Retention
      - name: Log Retention Management
      - name: All Add-ons Available for Purchase
      - name: Tray.ai Platform API
      - name: Tray.ai Embedded API
      - name: Merlin Agent Builder
  - id: tray-ai-enterprise
    name: Enterprise
    type: enterprise
    description: >-
      For multiple departments and partner integrations. Includes unlimited workspaces, 180-day
      insights, Advanced on-premise, SSO, HIPAA, Regional hosting, Log streaming, and Data
      engineering. List price is not published; contracted by Tray sales with negotiated terms.
    sourceUrl: https://tray.ai/pricing
    entries:
      - label: Workspaces
        description: Workspaces included in the Enterprise package; published as unlimited.
        name: workspaces
        type: quota
        metric: workspaces
        limit: -1
        timeFrame: month
        geo: configurable
        unit: 1
        price: contact-sales
        userMultiplied: false
      - label: Insights Retention
        description: Insights / analytics retention window for Enterprise.
        name: insights_retention
        type: feature
        metric: days
        limit: 180
        timeFrame: day
        geo: configurable
        unit: 1
        price: contact-sales
        userMultiplied: false
      - label: API Rate Limit
        description: Documented per-second rate limit on Platform and Embedded APIs; negotiable
          on Enterprise contracts.
        name: rate_limit
        type: rate
        metric: requests_per_second
        limit: 30
        burst: 50
        timeFrame: second
        geo: configurable
        domains:
          - https://tray.io/graphql
          - https://api.tray.io/core/v1
        unit: 1
        price: contact-sales
        userMultiplied: false
    elements:
      - name: 700+ Connectors
      - name: Unlimited Workspaces
      - name: 180-day Insights
      - name: Advanced On-Premise
      - name: Static IP for On-Prem
      - name: SSO
      - name: HIPAA
      - name: Regional Hosting (US, EU, APAC)
      - name: Log Streaming
      - name: Data Engineering
      - name: Account Audit Log Streaming
      - name: Tray.ai Platform API
      - name: Tray.ai Embedded API
      - name: Merlin Agent Builder
      - name: Agent Gateway for MCP
addOns:
  - name: HIPAA
  - name: SSO
  - name: Regional Hosting
  - name: 30-day Log Retention
  - name: 180-day Insights Visibility
  - name: Tray IDP (Intelligent Document Processing)
  - name: Data Engineering
  - name: Log Streaming
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com