vocabulary: name: Tremendous Vocabulary description: >- Domain vocabulary for the Tremendous rewards and payouts platform, covering incentive programs, reward delivery, payout methods, and campaign management concepts for businesses sending rewards globally. version: 1.0.0 created: '2026-05-03' modified: '2026-05-03' tags: - Employee Incentives - Incentives - Payouts - Rewards terms: - term: Order definition: >- The primary transactional unit in Tremendous, wrapping one or more rewards along with a funding source and optional external reference for idempotency. related: - Reward - Funding Source - term: Reward definition: >- An individual payment or incentive within an order sent to a single recipient. Rewards have a value, delivery method, and status tracking. related: - Order - Product - Campaign - term: Product definition: >- An available payout method in the Tremendous catalog, such as an Amazon.com gift card, prepaid Visa card, PayPal, bank transfer, or charity donation. related: - Campaign - SKU - term: SKU definition: >- A specific denomination option for a product, defining the minimum and maximum acceptable value or a fixed denomination. related: - Product - term: Campaign definition: >- A configuration defining the presentation (branding, email subject, message) and the catalog of products available for recipient-choice rewards. related: - Reward - Product - term: Funding Source definition: >- The payment method used to fund reward orders. Common options include account balance, invoice billing, credit card, and ACH bank transfer. related: - Order - term: External ID definition: >- A customer-provided reference attached to an order for idempotency and cross-system correlation. Orders with the same external_id will return the existing order rather than creating a duplicate. related: - Order - term: Idempotency definition: >- The property that creating an order with a previously used external_id returns the existing order rather than creating a duplicate, ensuring safe retries on network failures. related: - External ID - term: Delivery Method definition: >- How a reward is sent to the recipient: EMAIL (send email with redemption link), LINK (return URL for embedding), or PHONE (send via SMS). related: - Reward - term: Sandbox definition: >- A free testing environment at testflight.tremendous.com that mirrors production functionality without real money movement, used for integration development. related: - API Key - term: API Key definition: >- A secret credential used for Bearer token authentication with the Tremendous API. Generated in dashboard Settings > API. Different keys exist for sandbox and production. related: - Authentication - Sandbox - term: Organization definition: >- A team account within the Tremendous platform that owns orders, rewards, campaigns, members, and funding sources. Multiple organizations can exist under a single account. related: - Member - term: Recipient definition: >- The person who receives a reward, identified by name, email, and/or phone number. The recipient selects their preferred payout method (when campaign allows choice) and receives delivery communication. related: - Reward - term: Multi-Product Reward definition: >- A reward where the recipient chooses from a curated catalog of payout options defined by the campaign. The recipient selects their preferred gift card, prepaid card, or other method. related: - Campaign - Reward - term: Single-Product Reward definition: >- A reward where the payout method is fixed (e.g., specifically an Amazon.com gift card), with no recipient choice. related: - Product - Reward - term: Webhook definition: >- An HTTP callback that delivers real-time event notifications to a configured endpoint when orders complete, rewards are delivered, or other account events occur. related: - Order - Reward - term: Rate Limit definition: >- The Tremendous API enforces a rate limit of 30 requests per 30 seconds. Exceeding this returns a 429 Too Many Requests response. related: - API Key