{
  "opencollection": "1.0.0",
  "info": {
    "name": "Trengo Channels Tickets API",
    "version": "2.0"
  },
  "request": {
    "auth": {
      "type": "bearer",
      "token": "{{bearerToken}}"
    }
  },
  "items": [
    {
      "info": {
        "name": "Tickets",
        "type": "folder"
      },
      "items": [
        {
          "info": {
            "name": "List all tickets",
            "type": "http"
          },
          "http": {
            "method": "GET",
            "url": "https://app.trengo.com/api/v2/tickets",
            "params": [
              {
                "name": "page",
                "value": "",
                "type": "query"
              },
              {
                "name": "status",
                "value": "",
                "type": "query",
                "description": "Filter by ticket status."
              },
              {
                "name": "contact_id",
                "value": "",
                "type": "query"
              },
              {
                "name": "users[]",
                "value": "",
                "type": "query"
              },
              {
                "name": "channels[]",
                "value": "",
                "type": "query"
              },
              {
                "name": "labels[]",
                "value": "",
                "type": "query"
              },
              {
                "name": "last_message_type",
                "value": "",
                "type": "query"
              },
              {
                "name": "sort",
                "value": "",
                "type": "query"
              },
              {
                "name": "updated_at_gt",
                "value": "",
                "type": "query"
              }
            ]
          },
          "docs": "Returns all tickets the authenticated user is authorized to see."
        },
        {
          "info": {
            "name": "Create a ticket",
            "type": "http"
          },
          "http": {
            "method": "POST",
            "url": "https://app.trengo.com/api/v2/tickets",
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Creates a new ticket on a channel for a given contact identifier."
        },
        {
          "info": {
            "name": "Assign a ticket",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "https://app.trengo.com/api/v2/tickets/:ticket_id/assign",
            "params": [
              {
                "name": "ticket_id",
                "value": "",
                "type": "path"
              }
            ],
            "body": {
              "type": "json",
              "data": "{}"
            }
          },
          "docs": "Assigns a ticket to a user and/or a team."
        },
        {
          "info": {
            "name": "Close a ticket",
            "type": "http"
          },
          "http": {
            "method": "PATCH",
            "url": "https://app.trengo.com/api/v2/tickets/:ticket_id/close",
            "params": [
              {
                "name": "ticket_id",
                "value": "",
                "type": "path"
              }
            ]
          },
          "docs": "Marks a ticket as closed."
        }
      ]
    }
  ],
  "bundled": true
}