generated: '2026-08-13'
method: searched
source:
- https://status.triplewhale.com
- https://www.triplewhale.com/product-updates
- https://triplewhale.readme.io/reference/troubleshooting-common-triple-whale-api-errors

versioning:
  scheme: uri-path
  current: v2
  base: https://api.triplewhale.com/api/v2/
  docs: https://triplewhale.readme.io/reference/introduction-to-the-triple-whale-api
  note: >-
    No dated versions, no version request header, and no published policy for how
    long a major version is supported. Some operations carry an unversioned suffix
    of their own (get-orders-with-journeys-v2), which is endpoint-level revisioning
    inside /api/v2 rather than API versioning.

deprecation:
  policy_url: null
  policy_published: false
  sunset_header: false
  deprecation_header: false
  note: >-
    No deprecation policy, no RFC 8594 Sunset/Deprecation header support, and no
    advance-notice commitment could be found. The only acknowledgement of removal
    is in the error guide, which lists "endpoint has been renamed or removed" as a
    cause of 404 — after the fact, not before it. This is a real gap: an integrator
    has no published signal that an endpoint is going away.

deprecated_operations: []
deprecated_operations_note: >-
  No operation in any published Triple Whale OpenAPI carries deprecated: true.

status_page:
  url: https://status.triplewhale.com
  platform: Atlassian Statuspage
  machine_readable: https://status.triplewhale.com/api/v2/summary.json
  http_status: 200
  probed: '2026-08-13'

sla:
  url: null
  uptime_target: null
  note: >-
    No public SLA or uptime commitment is published. The pricing page attaches a
    dedicated customer success team to Enterprise, but no numeric availability
    target is stated anywhere public.

changelog:
  url: https://www.triplewhale.com/product-updates
  artifact: changelog/triple-whale-changelog.yml
  note: >-
    Product-level release notes with an "APIs" category filter. There is no
    API-specific changelog on the developer docs host; the readme.io docs carry
    per-page updatedAt timestamps instead.

support:
  help_center: https://kb.triplewhale.com/
  developer_docs: https://triplewhale.readme.io/
  developer_portal: https://developers.triplewhale.com/
  escalation: >-
    The error guide asks for the full error response body, shop domain, endpoint,
    and redacted request payload when contacting support.