specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: Tripleseat
providerId: tripleseat
created: '2026-06-03'
modified: '2026-06-03'
reconciled: false
tags:
  - FinOps
  - FOCUS
  - Event Management
  - Catering
  - Hospitality
description: >-
  FOCUS-aligned FinOps for Tripleseat: a custom-quoted annual SaaS subscription
  priced per venue, with optional monthly add-ons (PartyPay, Insights) and a
  one-time implementation fee. The REST API is included in the subscription
  rather than metered per call.
sources:
  - https://support.tripleseat.com/hc/en-us/sections/24155934375191-Registration-and-Pricing
  - https://www.capterra.com/p/118047/Tripleseat/
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: Tripleseat LLC
serviceCategory: Event Management
billingModel:
  pricingCategory: Subscription
  billingFrequency: Annual
  billingCurrency: USD
  chargeCategories:
    - Purchase
    - Usage
    - Tax
focusColumns:
  ServiceName: Tripleseat
  ServiceCategory: Event Management
  ServiceSubcategory: Catering Sales Software
  ProviderName: Tripleseat
  PublisherName: Tripleseat LLC
  InvoiceIssuerName: Tripleseat LLC
  BillingCurrency: USD
meters:
  - name: platform_subscription
    unit: month
    aggregation: sum
    dimensions:
      - venue
  - name: venues
    unit: seat
    aggregation: max
    dimensions:
      - location
  - name: addon_subscription
    unit: month
    aggregation: sum
    dimensions:
      - addon
  - name: implementation_fee
    unit: varies
    aggregation: count
principles:
  - name: Visibility
    description: >-
      Tripleseat does not expose a usage/billing API; cost visibility comes from
      the contracted annual subscription, the per-venue count, and the line
      items on the Tripleseat invoice (platform, add-ons, implementation).
  - name: Allocation
    description: >-
      Attribute spend by venue and by add-on (PartyPay, Insights). For
      multi-location operators, allocate the platform subscription across the
      locations enabled in the contract.
  - name: Optimization
    description: >-
      Optimize by right-sizing the number of contracted venues, deferring
      optional add-ons until needed, and negotiating multi-location pricing at
      renewal rather than paying per-venue list rates.
  - name: Accountability
    description: >-
      Ownership sits with the operations or sales leader who signs the annual
      contract; review add-on subscriptions and venue count at each renewal to
      confirm they still match active usage.