specification: FinOps Framework
specificationVersion: '1.0'
schema: https://www.finops.org/framework/
provider: TrustRadius
providerId: trustradius
created: '2026-05-04'
# Provenance stamped 2026-08-11: this artifact was written by the API Evangelist
# bulk sweep dated 2026-05-04, not harvested from the provider. See roadmap#35.
method: searched
modified: '2026-08-14'
generated: '2026-08-14'
source: https://solutions.trustradius.com/pricing/
reconciled: true
tags:
  - Reviews
  - B2B Software
  - FinOps
  - FOCUS
description: >-
  TrustRadius sells vendor packages through direct sales but does publish one figure — the Customer
  Voice Package at $30k per product per year, with a multi-year discount available. The billable
  unit is therefore the PRODUCT, not the seat and not API usage: a vendor with four listed products
  carries four subscription lines. Add-ons (category intent data, premium content, enterprise SSO,
  event support, intent-driven leads) are separately quoted with no published price. There is no
  metered usage API and no FOCUS-aligned usage export; API access is an entitlement inside the
  package rather than a billed meter, and the published 10 req/s limit is a throttle, not a charge.
sources:
  - https://solutions.trustradius.com/pricing/
  - https://apidocs.trustradius.com/docs/public-api/ZG9jOjMzODE1NA-faq
notes: >-
  Corrected 2026-08-14. The 2026-05 sweep recorded "no public pricing" against a 403; the vendor
  pricing page is in fact publicly readable and names the $30k/product/year figure. Usage telemetry
  is still absent — nothing in the API reports consumption back to the customer.
alignedWith:
  framework: FinOps Foundation Framework
  frameworkUrl: https://www.finops.org/framework/
  dataSpec: FOCUS
  dataSpecVersion: '1.3'
  dataSpecUrl: https://focus.finops.org/focus-specification/v1-3/
publisherName: TrustRadius, LLC
serviceCategory: B2B Software Reviews
billingModel:
  pricingCategory: Contract
  billingFrequency: Annual
  billingCurrency: USD
  pricingUnit: per product per year
  listPrice: 30000
  listPriceScope: Customer Voice Package
  discounts:
    - Multi-year discount available
  chargeCategories:
    - Purchase
focusColumns:
  ServiceName: TrustRadius
  ServiceCategory: B2B Software Reviews
  ProviderName: TrustRadius
  PublisherName: TrustRadius, LLC
  InvoiceIssuerName: TrustRadius, LLC
  BillingCurrency: USD
meters:
  - name: customer_voice_package
    description: >-
      Contracted vendor subscription line, billed per listed product per year. List price $30,000
      USD; multi-year discount available. This is a fixed subscription charge, not a usage meter.
    unit: product-year
    listPrice: 30000
    aggregation: sum
  - name: add_on_packages
    description: >-
      Category Intent Data, Premium Content, Enterprise SSO, On-site Review Gen Event Support and
      Intent-Driven Leads. Named on the pricing page; none is priced publicly.
    unit: contract
    listPrice: null
    aggregation: sum
  - name: api_requests
    description: >-
      Not billed and not metered back to the customer. API access is an entitlement of the package;
      the published 10 requests/second ceiling is a throttle, and no usage report exists.
    unit: request
    billed: false
    aggregation: none
principles:
  - name: Visibility
    description: >-
      Visibility is limited to the contracted subscription invoice. TrustRadius exposes no usage API,
      no FOCUS export, and no consumption reporting of any kind — a customer cannot see how much of
      what they bought they are actually using, and the API returns no rate-limit headers to infer it
      from.
  - name: Allocation
    description: Allocate the vendor subscription to the marketing or product-marketing budget that owns
      the listing and review program.
  - name: Optimization
    description: >-
      Optimization happens at renewal, and the per-product unit is the lever: review which listed
      products actually earn their $30k line against attributable pipeline, and whether separately
      quoted add-ons (intent data, premium content) are being consumed. Multi-year commitment is the
      published discount path.
  - name: Accountability
    description: A marketing or CMO-organization owner manages the TrustRadius relationship and renewal;
      finance approves the annual contract.
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com