specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: TrustRadius
providerId: trustradius
created: '2026-05-04'
modified: '2026-08-14'
generated: '2026-08-14'
method: searched
source: https://solutions.trustradius.com/pricing/
reconciled: true
tags:
  - Reviews
  - B2B Software
  - Marketing
  - Intent Data
description: >-
  TrustRadius publishes one packaged price and a list of named add-ons on its vendor pricing page.
  The core Customer Voice Package is listed at $30k per product per year with a multi-year discount
  available; everything else — category intent data, premium content, enterprise SSO, event support,
  intent-driven leads — is an "Additional Option" with no published price. Buyer-side review reading
  is free. API access is not sold on its own and has no self-serve or free developer tier: a key is
  issued to vendors from the Vendor Portal as part of a package, and which endpoints answer depends
  on which package elements the account holds.
sources:
  - https://solutions.trustradius.com/pricing/
  - https://apidocs.trustradius.com/docs/public-api/ZG9jOjQ1Mg-trust-radius-api
  - https://trustradius.freshdesk.com/support/solutions/articles/43000639047
notes: >-
  The pricing page is the provider's own and is publicly readable (HTTP 200, 2026-08-14). It names a
  single figure — "$30k/product/year" against the Customer Voice Package, with "Multi-year discount
  available" — and prices none of the add-ons. This artifact previously said no public price list
  existed; that was written against a 403 during the 2026-05 sweep and is now corrected.
  Note also that TrustRadius is now part of HG Insights, announced on its own vendor site.
plan_count: 2
plans:
  - id: trustradius-buyer
    name: Buyer Access
    type: free
    audience: software buyers
    description: >-
      Reading verified reviews, ratings, TrustRadius scores and category comparisons on
      www.trustradius.com. No API access.
    price: 0
    currency: USD
    api_access: false
  - id: trustradius-customer-voice-package
    name: Customer Voice Package
    type: subscription
    audience: software vendors
    description: >-
      The packaged vendor subscription. Covers review sourcing and campaigns, embedded lead capture
      on the product profile with CRM integration, a license to publish review content on the
      vendor's own channels, the QuoteFinder Chrome extension, competitive performance data and
      reporting, and implementation support with a dedicated Customer Success Manager plus an SEO
      strategy session.
    price: 30000
    price_display: $30k/product/year
    currency: USD
    billing_period: year
    unit: per product
    discount: Multi-year discount available
    api_access: true
    api_access_note: >-
      An API key is issued from Vendor Portal > Integrations. Which endpoints return data depends on
      the package elements held — content licensing gates /trustquotes and /tags, visitor insights
      gates the Legacy report endpoints, and category intent data is a separate add-on that gates
      /intent.
    entries:
      - label: Customer Voice Package
        name: customer_voice_package
        type: subscription
        metric: product
        limit: 1
        timeFrame: year
        geo: global
        unit: 1
        price: 30000
        currency: USD
        userMultiplied: false
    elements:
      - name: Review sourcing and custom questionnaire setup
      - name: Embedded review and email campaign strategy plan
      - name: Review campaigns
      - name: Embedded lead capture on product profile
      - name: Integration to CRM
      - name: License to publish review content on your channels
      - name: Embed review content on your website to improve SEO
      - name: Identify references from reviews
      - name: QuoteFinder Chrome extension
      - name: Competitive performance data and reporting
      - name: Implementation support
      - name: Dedicated Customer Success Manager
      - name: SEO analysis and strategy session
add_ons:
  - name: Category Intent Data
    price: not published
    description: >-
      Engage buyers researching your product, your competitors' products and your technology
      category; identify deals you were missing; activate within your CRM or ABM platform. This is
      the entitlement behind GET /intent.
  - name: Premium Content
    price: not published
    description: Competitive intelligence, customer stories from review content, ready-to-share quote assets.
  - name: Enterprise SSO
    price: not published
    description: Frictionless login for employees; onboarding and offboarding.
  - name: On-site Review Gen Event Support
    price: not published
    description: Written and video review generation at hybrid, virtual or in-person events.
  - name: Intent-Driven Leads
    price: not published
    description: >-
      Leads generated either directly from the product profile lead form, or off-platform using
      downstream intent data and premium content to target an in-market audience.
purchase_path:
  self_serve: false
  route: Request a demo / Book a demo -> sales
  url: https://solutions.trustradius.com/contact/
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com