name: Turquoise Health FinOps Framework
description: >-
  FinOps alignment for Turquoise Health API consumption. Turquoise Health
  operates on custom enterprise pricing with no public rate cards. Cost
  management for API usage is governed by individual service agreements with
  annual or multi-year contract terms. This document provides a FOCUS-aligned
  framework for tracking and optimizing spend on Turquoise Health platform
  services.
version: '1.0'
framework: FinOps Framework 1.0
url: https://turquoise.health/plans/providers

visibility:
  public: false
  notes: >-
    All pricing is custom and requires direct engagement with Turquoise Health
    sales. No public rate card or self-serve pricing exists for the core
    platform. The SSP API is free.

costAllocation:
  dimensions:
    - name: Plan Tier
      description: >-
        Cost varies by plan: Market Intelligence, Contract Intelligence,
        or Precision Contracting.
      values:
        - Market Intelligence
        - Contract Intelligence
        - Precision Contracting

    - name: Customer Segment
      description: >-
        Pricing varies by customer type: Provider, Payer, or Life Sciences.
      values:
        - Providers
        - Payers
        - Life Sciences

    - name: Add-On Services
      description: >-
        Additional cost centers for optional add-ons beyond the base plan.
      values:
        - MRF Generation
        - Patient Estimates
        - Network Check
        - Good Faith Estimates

    - name: API Usage
      description: >-
        API-level cost tracking for the REST API, MCP Connector, and SSP API
        consumption within the enterprise agreement.
      values:
        - REST API
        - Turquoise Connector (MCP)
        - Standard Service Packages API (free)

optimization:
  strategies:
    - name: Use Free Tier Tools First
      description: >-
        Leverage free tools (SSP API, Medicare Pricer, Out-of-Network Pricer,
        Hospital Transparency Tracker) before committing to paid plans to
        validate data quality and use-case fit.
      impact: high

    - name: Right-Size Plan Tier
      description: >-
        Start with Market Intelligence and upgrade only when Contract
        Intelligence or Precision Contracting features (scenario modeling,
        denials tracking) are actively needed.
      impact: high

    - name: Negotiate Annual Contracts
      description: >-
        Engage Turquoise Health sales early for multi-year agreements, which
        typically carry better per-unit economics than annual renewals.
      impact: medium

    - name: Consolidate Users Under Unlimited Seats
      description: >-
        All plans include unlimited users, so there is no incremental cost for
        user expansion. Maximize platform adoption to increase ROI per contract.
      impact: medium

    - name: Track Add-On ROI
      description: >-
        Add-ons (MRF Generation, Patient Estimates, Network Check) are
        separately priced. Track compliance cost savings and revenue impact
        to justify renewals.
      impact: medium

    - name: MCP Integration Efficiency
      description: >-
        Use the Turquoise Connector (MCP) to reduce manual data retrieval
        time. Measure staff-hour savings against platform cost to quantify
        productivity ROI.
      impact: medium

governance:
  contractType: Enterprise SaaS
  billingCycle: Annual (custom terms available)
  publicPricing: false
  freeTools:
    - SSP API
    - Medicare Pricer
    - Out-of-Network Pricer
    - Payer Transparency Scores
    - Hospital Transparency Tracker
    - PATIENTS Framework
  compliance:
    - SOC 2 Type II
    - HIPAA
  contactForPricing: https://turquoise.health/
  email: info@turquoise.health

roi:
  benchmarks:
    - metric: Admin Waste Reduction
      value: '$7.5M+'
      description: >-
        Turquoise Health reports $7.5M+ in administrative waste reduced
        across partner organizations.
    - metric: Partner Organizations
      value: '300+'
      description: >-
        More than 300 organizations use Turquoise Health for pricing,
        negotiation, and compliance.
    - metric: NPS Score
      value: '66'
      description: >-
        Net Promoter Score of 66 indicating strong customer satisfaction.