* [Conversational AI and APIs for SMS, Email, Voice](https://www.twilio.com/en-us.md): Build amazing customer experiences on the Twilio platform with APIs for SMS, RCS, voice, and email, plus conversational AI for smarter engagement, and identity verification for trust. ## Voice * [Branded calling | Twilio](https://www.twilio.com/en-us/voice/branded-calling.md): Increase call answer rates with Twilio Branded Calling. Display a verified business identity, logos, and call reasons to build customer trust. * [Insights | Twilio](https://www.twilio.com/en-us/voice/insights.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations. * [SIP Registration: Connect VoIP phones and clients to Twilio](https://www.twilio.com/en-us/voice/sip-registration.md): Control calls to and from IP desk phones and clients anywhere in the world using Twilio Programmable Voice. No PBX Required. * [Voice Conference | Twilio](https://www.twilio.com/en-us/voice/conference.md): Twilio voice conference enables you to embed audio conferencing into web and mobile applications. Fully-programmable and easy to integrate, voice conferences intelligently route through the closest of seven geographic regions to ensure low-latency and strong connections. * [Coverage Worldwide, Local and Toll-Free Phone Numbers | Twilio](https://www.twilio.com/en-us/voice/coverage.md): Twilio’s voice coverage includes local and toll-free phone numbers worldwide. Click here to sign up and start building! * [Twilio Voice Demo - Play with a Twilio-powered IVR and the code that controls it](https://www.twilio.com/en-us/voice/demo.md): Play with a Twilio phone tree and see the code that powers the experience. * [Twilio Programmable Voice API Fact Sheet](https://www.twilio.com/en-us/voice/fact-sheet.md): Unlock seamless global calls with Twilio Voice API. Start for free and scale with pay-as-you-go pricing. Build your perfect call experience today! * [BYOC Trunking | Twilio](https://www.twilio.com/en-us/voice/byoc-trunking.md): Instead of waiting on porting requests, or clearing new regulatory compliance hurdles, you can connect your existing PSTN carrier to Twilio using BYOC trunking—so you can keep your carrier and phone number inventory when building with Voice or Elastic SIP Trunking. * [SIP Interface: Add cloud capabilities to your PBX - Twilio](https://www.twilio.com/en-us/voice/sip-interface.md): Use SIP Interface to add cloud voice capabilities to your existing VoIP infrastructure without costly upgrades or hardware purchases. * [Programmable Voice Features](https://www.twilio.com/en-us/voice/features.md): Discover the capabilities that make it easy to build innovative voice applications with Twilio. Learn about Programmable Voice features and the APIs, SDKs, and integrations that enable you to build bespoke voice calling experiences for your customers. * [Get Started with Programmable Voice | Twilio](https://www.twilio.com/en-us/voice/getting-started.md): Build a one-of-a-kind voice calling experience with a wide array of developer tools and resources. Get started with Programmable Voice using innovative APIs, SDKs, and an enterprise-grade infrastructure. * [Voice API](https://www.twilio.com/en-us/voice/api.md): Explore the Twilio Programmable Voice API and create unique voice calling experiences with speech recognition, call recording, global conference calling, and more. ## Report * [Twilio's 2025 Global Impact Report](https://www.twilio.com/en-us/report/2025-global-impact-report.md): Explore the Global Impact Report. Discover stories of our product, capital, and people at work for the greater good and view our ESG performance metrics. * [State of Nonprofit Digital Engagement Report | Healthcare Infographic](https://www.twilio.com/en-us/report/2024-SONDER-HLS-Stats.md): Backed by insights from our State of Nonprofit Digital Engagement Report—featuring input from 1,440 nonprofit employees (including 400 from 501(c)(3) healthcare organizations) and 1,500 nonprofit end users (including 400 patients)—this infographic reveals top stats for your sector. * [The CDP Report 2026](https://www.twilio.com/en-us/report/the-cdp-report-2026.md): The CDP Report 2026, Twilio Segment's annual look at how customer data platforms (CDPs) are powering the world's biggest companies. * [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice. * [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview/chapter-4.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice. * [2025 Gartner® Critical Capabilities for CPaaS | Twilio](https://www.twilio.com/en-us/report/gartner-cc-cpaas-2025.md): Twilio scored highest in 3 out of 5 Use Cases in 2025 Gartner® Critical Capabilities for CPaaS. See the full report. * [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview/conclusion.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice. * [The State of Personalization Report 2024](https://www.twilio.com/en-us/report/state-of-personalization-report.md): The State of Personalization Report 2024, Twilio Segment's annual look at the latest trends in personalization, consumer loyalty, AI, and more. * [How to Scale Automation Without Losing Trust | Twilio](https://www.twilio.com/en-us/report/scale-automation-with-losing-customer-confidence.md): Automation is scaling faster than trust—is your brand keeping up? Discover how to create branded AI experiences that build customer confidence. * [The Growth Report: The AI Edition](https://www.twilio.com/en-us/report/the-growth-report.md): Twilio Segment’s third annual Growth Report is a yearly exploration of the tools, technology, and techniques businesses are using to grow in 2023. * [State of Nonprofit Digital Engagement Report | Higher Education Infographic](https://www.twilio.com/en-us/report/2024-SONDER-HigherEd-Stats.md): Backed by insights from our State of Nonprofit Digital Engagement Report—featuring input from 1,440 nonprofit employees (including 400 from 501(c)(3) education institutions) and 1,500 nonprofit end users (including 400 students)—this infographic reveals top stats for your sector. * [2024 Gartner Magic Quadrant for CPaaS | Twilio](https://www.twilio.com/en-us/report/gartner-mq-cpaas-2024.md): Twilio has been named a Leader for the second time in the Gartner Magic Quadrant for Communications Platform as a Service. See the full report. * [2024 State of Nonprofit Digital Engagement Report | Nonprofit Infographic](https://www.twilio.com/en-us/report/2024-SONDER-NP-Stats.md): In our new 2024 State of Nonprofit Digital Engagement Report, Twilio.org shares insights from a survey of 1,440 nonprofit employees and 1,500 program participants that reveal new industry trends, priorities, and successful strategies for using digital communications and AI to create greater impact. * [Inside the Conversational AI Revolution | Twilio](https://www.twilio.com/en-us/report/Inside-the-Conversational-AI-Revolution.md): Research on what customers really want from conversational AI, and how businesses are building trust, efficiency, and loyalty in the age of automation. * [State of Nonprofit Digital Engagement Report | Public Sector Infographic](https://www.twilio.com/en-us/report/2024-SONDER-PubSec-Stats.md): Backed by insights from our State of Nonprofit Digital Engagement Report—featuring input from 1,440 nonprofit employees (including 200 from the US public sector) and 1,500 nonprofit end users (including 200 US constituents)—this infographic reveals top stats for your sector. * [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview/chapter-1.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice. * [The State of Customer Data Architecture Report 2024](https://www.twilio.com/en-us/report/state-of-customer-data-architecture.md): Need more from your data? Learn how real-time personalization via CDPs & Data Warehouses boosts customer engagement & conversions for 2024. * [2025 Gartner Magic Quadrant for CPaaS | Twilio](https://www.twilio.com/en-us/report/gartner-mq-cpaas-2025.md): Twilio has again been named a Leader in the 2025 Gartner® Magic Quadrant™ for Communications Platform as a Service. See the full report. * [Navigating The Data Deluge: A Compass for Customer Context | Twilio](https://www.twilio.com/en-us/report/navigating-data-deluge-charting-customer-context.md): Lost in a sea of endless data? Learn how to unify cross-channel customer data to navigate the noise, gain context, and chart a course for better CX. * [The CDP Report 2025](https://www.twilio.com/en-us/report/the-cdp-report-2025.md): The CDP Report 2025, Twilio Segment's annual look at how customer data platforms (CDPs) are powering the world's biggest companies. * [2026 Gartner® Magic Quadrant™ for CPaaS](https://www.twilio.com/en-us/report/gartner-mq-cpaas-2026.md): Twilio has again been named a Leader in the Gartner Magic Quadrant for Communications Platform as a Service. See the full report. * [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview/chapter-3.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice. * [The Communications Blueprint | Twilio](https://www.twilio.com/en-us/report/the-communications-blueprint/overview/chapter-2.md): Master the new rules of engagement. Use global research to align your channel strategy with consumer preferences across email, SMS, WhatsApp, and voice. * [The Great AI Illusion: Why Customers Value Empathy Over Imitation | Twilio](https://www.twilio.com/en-us/report/great-ai-illusion-why-customers-value-empathy.md): The best AI isn't the one that feels most human — it's the one that creates the best outcomes for your customers. ## COVID-19 Communications Field Guide * [COVID-19 Communications Field Guide](https://www.twilio.com/en-us/covid.md): With Twilio, unite communications and strengthen customer relationships across your business – from marketing and sales to customer service and operations. ## Voice API | Twilio * [Voice API | Twilio](https://www.twilio.com/en-us/voice.md): Scale your calling capabilities in seconds, globally, with Twilio Programmable Voice. Build a custom voice calling experience with a variety of innovative APIs, SDKs, and integrations. Get started today! ## Lp * [Chelsea FC](https://www.twilio.com/en-us/lp/chelsea-fc.md): * [The Cost of Fraud for Businesses | Twilio](https://www.twilio.com/en-us/lp/twilio-user-authentication.md): Businesses need to modernise their authentication solutions to keep genuine users in and reduce the impact of fraud on their bottom line * [5 Best Practices for Seamless & Secure User Onboarding](https://www.twilio.com/en-us/lp/authentication-identity-guide-5-best-practices-user-onboarding.md): * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-de.md): * [US messaging landscape & your number selection strategy](https://www.twilio.com/en-us/lp/messaging-guide-2024-number-types/1.md): * [Is your brand as trusted as you think?](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap/1.md): * [Investing for positive social impact](https://www.twilio.com/en-us/lp/impact-report-2023/2.md): Learn how our Impact Fund boosts a nonprofit's impact via digital transformation. In 2023, we funded 80+ orgs, set to impact 103M people over grant period. * [Twilio & PGA Partnership](https://www.twilio.com/en-us/lp/pga.md): PGA of America expands adoption of Twilio’s platform and products to power personalized engagement for 30,000 PGA of America Golf Professionals and millions of golfers. * [Turning communications into a differentiated product feature](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/5.md): * [From SMS to RCS: The Next Generation of Messaging](https://www.twilio.com/en-us/lp/SMS-to-RCS-Next-Generation-Messaging.md): Learn how Twilio and RCS can help your business achieve higher engagement and conversion rates and send messages customers love. * [Marketing made to adhere to global voice guidelines](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers/chapter-4.md): * [Chapter 2: Test and Optimize | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide/chapter-2--test-your-integration.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform. * [Build conversations customers want to have | Twilio](https://www.twilio.com/en-us/lp/cd-ai-experience-apj.md): Turn action into insight with Twilio's AI-powered tools. Build consistent, personalised customer experiences that drive real results. * [Compliance Toolkit](https://www.twilio.com/en-us/lp/compliance-toolkit-namer.md): * [Customer Journey Mapping with Twilio Segment](https://www.twilio.com/en-us/lp/customer-journey-mapping.md): Learn about how Twilio Segment can help turn your customer journey maps into optimized customer experiences. * [Customer Data Maturity Handbook](https://www.twilio.com/en-us/lp/customer-data-maturity-book.md): Discover how Amazon, Netflix, and top companies use data to excel. Learn strategies to transform your business and stay ahead. Order now! * [Asset](https://www.twilio.com/en-us/lp/financial-services-infographic/asset.md): * [Why secure onboarding matters for businesses](https://www.twilio.com/en-us/lp/authentication-identity-guide-5-best-practices-user-onboarding/1.md): * [What is an owned media channel?](https://www.twilio.com/en-us/lp/brand-guide-owned-media-boost-marketing-roi/1.md): * [Contact Centre use case for Business Leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-Contact-Centre-business-use-case.md): Discover how to upgrade your existing contact centre systems with better data and AI. * [Innovators Report: Insights into the new customer experience | Twilio](https://www.twilio.com/en-us/lp/innovators-report.md): Read about how CIOs and CTOs are architecting the next generation of customer experience. Learn more about their CX predictions, tips, and best practices. * [RCS Demo](https://www.twilio.com/en-us/lp/rcs-watch-demo.md): * [Your starter checklist for RCS with Twilio](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/5.md): * [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report/trend-5.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education. * [Twilio - Built for Hospitality](https://www.twilio.com/en-us/lp/hospitality-apj.md): Twilio helps hotels turn fragmented guest data into personalized experience - driving direct bookings, increasing in-stay revenue and building lasting loyalty without increasing headcount.. * [Twilio's infrastructure advantage](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/4.md): * [SIGNAL Unlocked 2026](https://www.twilio.com/en-us/lp/signal-unlocked-2026.md): Experience the best of SIGNAL from anywhere. Access the flagship keynote, virtual tech demos, and blueprints for AI-driven customer engagement * [Change the game for customer experience in FSI with Voice AI | Twilio](https://www.twilio.com/en-us/lp/twilio-power-of-voice-industry-insights/change-the-game-in-CX-for-FSI-voice-AI.md): Our new 2-pager explores how Voice AI can help address customer needs effectively with virtual AI agents, seamlessly direct interactions to the right human agent with intelligent routing, and provide relevant customer data in real time to inform agents and supervisors. * [Maximizing omnichannel ROI with AI-powered solutions + Universidad Uk case study](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/4.md): * [Drive efficient logins with user authentication and identity](https://www.twilio.com/en-us/lp/brand-guide-customer-engagement-for-leaders/2.md): * [Best Practices for Secure Authentication](https://www.twilio.com/en-us/lp/user-authentication-decision-makers-guide/chapter-4.md): * [Twilio’s EMEA Star Builder](https://www.twilio.com/en-us/lp/twilio-s-emea-star-builder.md): * [How to Migrate from Bandwidth to Twilio Programmable SMS](https://www.twilio.com/en-us/lp/bandwidth-to-twilio-sms-migration-guide.md): This step-by-step guide walks you through migrating your SMS workflows from Bandwidth to Twilio’s Programmable SMS API platform. * [Power of Voice | Twilio](https://www.twilio.com/en-us/lp/the-power-of-voice-apj.md): Discover how you can use voice intelligence to supercharge strategy and transform your business. * [How marketing automation platforms scale with Twilio](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/3.md): * [Report I Evolving Healthcare Ecosystem](https://www.twilio.com/en-us/lp/report-evolving-healthcare.md): Uncover the secrets of engaging healthcare communications and learn how industry leaders meet evolving healthcare needs. Drive exceptional patient engagement with proven strategies. Download now! * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-conversation-isvs.md): * [Voice AI conversations | Twilio](https://www.twilio.com/en-us/lp/voice-ai-conversation.md): Twilio Conversations: voice AI that gets smarter every call * [Building a Customer-Centric Future](https://www.twilio.com/en-us/lp/building-a-customer-centric-future-hubspot-apply-digital.md): Discover how to harness data for real-time insights. Optimize your business with transformative analytics. Start building a customer-centric future now! * [Twilio Marketing and Promotions Solutions](https://www.twilio.com/en-us/lp/marketing-and-promotions-apj.md): Build hyper-personalized campaigns that really resonate. Turn every interaction with your brand into a moment that matters. * [Create lifetime value via real-time, cross-channel personalization](https://www.twilio.com/en-us/lp/brand-guide-customer-engagement-for-leaders/3.md): * [The benefits of chat to video escalation](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections/1.md): * [Twilio Talks: The new era of conversations](https://www.twilio.com/en-us/lp/new-era-of-conversations-webinar.md): Discover how Twilio Conversations unifies SMS, WhatsApp, and chat into one continuous thread. Learn to bridge AI and human agents seamlessly. * [Sales and Customer Support APJ](https://www.twilio.com/en-us/lp/sales-and-customer-support-apj.md): * [Tangible approaches to elevating trust](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap/5.md): * [User Authentication & Identity | Twilio](https://www.twilio.com/en-us/lp/user-authentication-and-identity-apj.md): Multichannel authentication at scale with Verify * [3 DG - Template for Campaign Acquisition Landing Page](https://www.twilio.com/en-us/lp/dg-campaign-acquisition-lp.md): * [Bunnings Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/Bunnings-Twilio-state-of-customer-engagement-report-2024.md): * [Twilio Programmable SMS Migration Guide | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform. * [Secure AI Agents with Modern IAM | Gartner® Report](https://www.twilio.com/en-us/lp/gartner-iam-adapts-to-secure-and-enableaiagents-2026.md): Discover how to secure AI agents with modern IAM strategies. Read the Gartner® report to prevent prompt injection and scale CIAM safely. * [Digital Communications Maturity Assessment | Nonprofits](https://www.twilio.com/en-us/lp/sonder/digital-maturity-assessment-nonprofit.md): Take our 10-question quiz and discover your nonprofit’s digital communication maturity and how your organization's engagement stacks up against peers. * [Thank You](https://www.twilio.com/en-us/lp/report-evolving-healthcare/thank-you.md): * [Consumer Preferences Report | Twilio](https://www.twilio.com/en-us/lp/consumer-preferences-report.md): Improve your customer communication strategy with insights and data from 3,900 global consumers in Twilio’s latest Consumer Preferences Report. * [Building Better Customer Connections](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections.md): * [Become trustworthy data stewards for customers](https://www.twilio.com/en-us/lp/brand-guide-customer-engagement-for-leaders/4.md): * [Twilio Recognized as a Leader in the 2024 IDC MarketScape for CCaaS - Discover What Sets Twilio Apart](https://www.twilio.com/en-us/lp/2024-IDC-CCaaS-Report.md): Find out why Twilio has been named a leader and unique provider in CCaaS. Read the excerpt to gain insights into Twilio's leading solutions and capabilities. * [Omdia Universe Reports](https://www.twilio.com/en-us/lp/omdia-universe-reports-2025.md): * [Contact Centre use case for Product Leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-Contact-Centre-product-use-case.md): Upgrade your existing contact centre systems so agents get customer data in real time * [DG - Template for Content Hub Landing Page](https://www.twilio.com/en-us/lp/dg-content-hub-lp.md): * [Reimagine Customer Engagement with IDC](https://www.twilio.com/en-us/lp/reimagine-customer-engagement-with-idc.md): Discover how Twilio Segment transforms customer data for real-time insights. Boost business analytics today with IDC strategies. Enhance now! * [Chapter 4: Why Migrate Direct to Twilio? | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide/why-migrate.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform. * [Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/Twilio-State-of-Customer-Engagement-Report-2024.md): * [Thank You](https://www.twilio.com/en-us/lp/ivr-virtual-agents-for-healthcare/thank-you.md): * [Asset](https://www.twilio.com/en-us/lp/fraud-defense-checklist/asset.md): * [Omdia-Universe-CEP](https://www.twilio.com/en-us/lp/omdia-universe-reports-2025/thank-you/omdia-universe-cep.md): * [Consistently reach users on their preferred channels](https://www.twilio.com/en-us/lp/brand-guide-customer-trust-for-leaders/2.md): * [IDC Thank You | Twilio](https://www.twilio.com/en-us/lp/2024-IDC-CCaaS-Report/thank-you.md): Twilio was recently placed in the Leaders Category of the 2024 IDC MarketScape: Worldwide for Contact Center as a Service (CCaaS) Applications Software 2024 Vendor Assessment. * [The Customer Engagement Stack](https://www.twilio.com/en-us/lp/customer-engagement-stack.md): Learn about the types of technology and specific applications that top brands use to power their Customer Engagement Stacks. * [Enabling efficiency with intelligent self-service + Cedar case study](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/2.md): * [Conversational Messaging: The Next Storefront Experience](https://www.twilio.com/en-us/lp/messaging-guide-conversational-trends.md): * [Best-in-Class Customer Data Strategy](https://www.twilio.com/en-us/lp/customer-data-maturity.md): Elevate your data maturity with Twilio Segment's guide. Learn to optimize data collection, synthesis, and actionable insights for growth and loyalty. * [Bridge the trust gap through engagement](https://www.twilio.com/en-us/lp/brand-guide-customer-trust-for-leaders/1.md): * [How to know whether your business is at risk](https://www.twilio.com/en-us/lp/user-authentication-decision-makers-guide/chapter-2.md): * [The art of listening Notifications | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-voice-notifications-use-case.md): Discover how to use voice notifications for richer customer interactions * [A quantifiable impact](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap/4.md): * [Decoding Digital Patience](https://www.twilio.com/en-us/lp/digital-patience-travel.md): 7,000+ consumers across seven APJ markets explores how "digital patience" now shapes brand relationships. * [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report/trend-4.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education. * [Build conversations customers want to have | Twilio](https://www.twilio.com/en-us/lp/en-ai-experience-apj.md): Create intelligent, human-sounding interactions for your customers with Twilio's AI-powered tools. * [Build conversations customers want to have | Twilio](https://www.twilio.com/en-us/lp/cv-ai-experience-apj.md): Twilio's AI-powered tools help brands build personalised customer experiences at scale. * [Agent Productivity Buyer's Guide | Twilio](https://www.twilio.com/en-us/lp/interactive-buyers-guide-to-agent-productivity.md): * [Twilio Voice Industry Insights and Success Stories](https://www.twilio.com/en-us/lp/twilio-power-of-voice-industry-insights.md): Discover how Twilio Voice solutions are transforming businesses in various industries, including retail, travel, and financial services, to enhance customer experiences and boost productivity. Hear from industry leaders on their success stories with Twilio Voice. * [Agent Productivity | Twilio](https://www.twilio.com/en-us/lp/super-powered-agents-customer-stories.md): Discover how 6 leading brands boost productivity using Twilio. Get actionable insights and practical tips to enhance support and scale operations now! * [Transforming one-way communication into two-way conversations + Toyota case study](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/3.md): * [Number comparison](https://www.twilio.com/en-us/lp/messaging-guide-2024-number-types/2.md): * [Authentication throughout the customer journey](https://www.twilio.com/en-us/lp/user-authentication-decision-makers-guide/chapter-3.md): * [Optimize marketing and ad spend with data-driven insights](https://www.twilio.com/en-us/lp/brand-guide-customer-engagement-for-leaders/1.md): * [Building a culture by empowering our people](https://www.twilio.com/en-us/lp/impact-report-2023/3.md): Discover Twilio's commitment to supporting nonprofits and fostering inclusivity in our remote-first culture through the 2023 Impact and DEI Report. * [The connected dimensions of trust](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap/2.md): * [IDC Report: The Agentic AI Control Plane | Twilio](https://www.twilio.com/en-us/lp/idc-agenticai-marketperspective-2026-dev.md): Read the IDC Market Perspective on why the Agentic Control Plane is the essential firewall for modern fraud defense and high-stakes customer journeys. * [Digital Communications Maturity Assessment | Healthcare](https://www.twilio.com/en-us/lp/sonder/digital-maturity-assessment-healthcare.md): Take our 10-question quiz and discover your nonprofit’s digital communication maturity and how your organization's engagement stacks up against peers. * [How IBM Scaled Context-Rich Customer Engagement](https://www.twilio.com/en-us/lp/ibm-segment-revolutionizing-customer-experiences.md): Discover how Twilio Segment and IBM's approach scales customer engagement. Transformative analytics await – enhance your strategy today! * [The Connected Government Report: Priority 5](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/priority-5.md): * [Marketer's Guide to RCS with Twilio](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio.md): Achieve higher engagement and conversions with rich, interactive RCS messaging—featuring fundamentals, real-world use cases, proven strategies, and a practical starter checklist to build journeys that connect and convert. * [Twilio Campaign Engagement Platform](https://www.twilio.com/en-us/lp/cep-2024.md): * [Power of Voice | Twilio](https://www.twilio.com/en-us/lp/the-power-of-voice.md): Discover how you can use voice intelligence to supercharge strategy and transform your business. * [IVR & Virtual Agents for Healthcare](https://www.twilio.com/en-us/lp/ivr-virtual-agents-for-healthcare.md): Discover how healthcare organizations can leverage Twilio Voice and AI-powered Virtual Agents to deliver personalized, self-serve patient experiences. This technical whitepaper explores how Twilio’s next-generation inbound voice solutions enable faster resolution times, reduce operational costs, and improve patient satisfaction, tailored to meet your healthcare organization’s unique needs. * [Modernize UCCE with AI & Live Handoffs | Twilio.com](https://www.twilio.com/en-us/lp/modernize-ucce-with-ai-and-live-handoffs.md): Enhance your Cisco UCCE with intelligent self-service, automated experiences, and contextual agent support seamlessly. Get the integration blueprint. * [5 ways to build a better new user onboarding process](https://www.twilio.com/en-us/lp/authentication-identity-guide-5-best-practices-user-onboarding/2.md): * [Additional considerations for resellers and global business](https://www.twilio.com/en-us/lp/messaging-guide-2024-number-types/3.md): * [Marketing and Promotions | Twilio](https://www.twilio.com/en-us/lp/marketing-and-promotions-campaign-hub.md): Use Twilio to expand your marketing reach by communicating on customers’ preferred channels like SMS, RCS, MMS, WhatsApp, voice, and email. * [Building a responsible, ethical business](https://www.twilio.com/en-us/lp/impact-report-2023/4.md): Discover Twilio's commitment to reducing our environmental impact and building an ethical and trusted business. * [Using owned channels together](https://www.twilio.com/en-us/lp/brand-guide-owned-media-boost-marketing-roi/3.md): * [Notifications Use Case for Product Leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-voice-notifications-product-use-case.md): Add voice to your notifications strategy with a reliable and scalable solution * [SMS to RCS Interactive Infographic | Twilio](https://www.twilio.com/en-us/lp/sms-to-rcs-infographic-apj.md): * [Are you sending the right signals?](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap/3.md): * [Juliano Skrzyszowski, CTO: Powering reliable engagement at Nova Gestões | Twilio](https://www.twilio.com/en-us/lp/innovators-report/innovator-3.md): Discover how Juliano Skrzyszowski leverages data-first, multi-channel ecosystems to scale customer communications at Nova Gestões. * [Twilio Segment Unify: Real-Time Customer Profiles](https://www.twilio.com/en-us/lp/twilio-segment-unify-key-questions.md): See how Twilio Segment Unify builds real-time customer profiles, orchestrates actions across tools, and activates governed data where it drives results. * [Measuring ROI & business impact with Twilio messaging](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/2.md): * [Decoding Digital Patience](https://www.twilio.com/en-us/lp/digital-patience-apj.md): 7,000+ consumers across seven APJ markets explores how "digital patience" now shapes brand relationships. * [Thank You](https://www.twilio.com/en-us/lp/2024-cyber-week-webinar/thank-you.md): * [Twilio the Premium CPaaS Provider | Twilio](https://www.twilio.com/en-us/lp/comparison-prove.md): Streamline your communication capabilities with Twilio's advanced suite of APIs. Reach your company's full potential with reliable, auto-scaling APIs. Looking for a OTP security solution? Fight fraud with user verification built for global reach and massive scale. Upgrade your end-user authentication methods with Twilio’s single verification API. Fight fraud with user verification built for global reach and massive scale. * [RCS Industry & Use Case Guide | Twilio](https://www.twilio.com/en-us/lp/RCS-industry-and-use-case-guide.md): * [Marketing made to drive growth](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers/chapter-5.md): * [Protect your customers’ accounts with Twilio](https://www.twilio.com/en-us/lp/authentication-identity-guide-5-best-practices-user-onboarding/3.md): * [Building with Twilio](https://www.twilio.com/en-us/lp/messaging-guide-2024-number-types/4.md): * [2023 data](https://www.twilio.com/en-us/lp/impact-report-2023/2023-data.md): * [IVR use case for Product leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-IVR-product-use-case.md): Improve. your self-service IVR flow on the fly and extract valuable customer information * [Verify Fraud Guard](https://www.twilio.com/en-us/lp/verify-fraud-guard-apj.md): * [Elevate customer engagement with Twilio-powered RCS](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/1.md): * [Be a Builder](https://www.twilio.com/en-us/lp/be-a-builder.md): A platform for builders, Twilio gives you the freedom and flexibility to build amazing customer engagement. * [Building a Customer-Centric Future](https://www.twilio.com/en-us/lp/building-a-customer-centric-future-pura.md): Discover how to transform your business data for real-time insights and optimized analytics. Build a customer-centric future today! * [Chapter 5: Checklist & Resources | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide/chapter-4--checklist---resources.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform. * [Leading with Data, from Day One](https://www.twilio.com/en-us/lp/leading-with-data-from-day-one.md): Set your company up for success with lessons on metrics, OKRs, launch-day data, and building a scalable data stack. * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-connects-namer.md): The infrastructure behind great voice AI agents without touching the stack you spent years building * [Developer Verify Migrate](https://www.twilio.com/en-us/lp/developer-verify-migrate.md): * [Arun Rao, CTO: Democratizing financial access with AI at Eltropy | Twilio](https://www.twilio.com/en-us/lp/innovators-report/innovator-5.md): Discover how Arun Rao, CTO of Eltropy leverages conversational AI to revolutionize customer engagement for community banking. * [The Connected Government Report: Priority 4](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/priority-4.md): * [How Fidelity Leverages AI for Personalization](https://www.twilio.com/en-us/lp/how-fidelity-leverages-ai-for-personalization.md): Discover how Twilio Segment's AI optimizes customer data in real-time for transformative analytics. Enhance your business strategy today! * [Meet consumers in their moment of need with distributed digital storefronts](https://www.twilio.com/en-us/lp/messaging-guide-conversational-trends/1.md): * [The challenges of chat to video escalation](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections/2.md): * [Twilio for BPOs](https://www.twilio.com/en-us/lp/ge-bpo-solutions.md): Twilio helps BPOs launch flexible, scalable contact centre solutions fast. Deliver voice, chat, and messaging experiences built for results. * [Transform Your Mobile Messaging with RCS](https://www.twilio.com/en-us/lp/programmable-messaging-via-rcs-with-twilio.md): Learn how Twilio's RCS integration can help businesses achieve higher engagement and conversion rates, unlock the full potential of RCS messaging, and empower your business with rich communication services. * [#1 CDP for Data Integration & ROI](https://www.twilio.com/en-us/lp/segment-vs-other-cdps-content.md): Discover why Twilio Segment, the top CDP, delivers real ROI and a unified customer view. Join 25,000+ companies driving success. Download the report now! * [An RCS customer journey campaign that connects and converts](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/3.md): * [Marketing and Promotions | Twilio](https://www.twilio.com/en-us/lp/marketing-and-promotions-india-apj.md): Use Twilio to expand your marketing reach by communicating on customers’ preferred channels like SMS, MMS, WhatsApp, voice, and email to increase conversions and customer loyalty. * [You own the data. Now own the experience.](https://www.twilio.com/en-us/lp/own-the-data-own-the-experience.md): * [Tools & Vendor Landscape](https://www.twilio.com/en-us/lp/tools-and-vendor-landscape.md): Simplify your tech stack decisions. Learn how to choose the right warehouse, BI tool, attribution provider, and more. * [Building Customer Loyalty with Twilio Segment](https://www.twilio.com/en-us/lp/building-customer-loyalty-how-twilio-uses-segment.md): Discover how Twilio Segment optimizes customer data for real-time insights. Enhance your business with transformative analytics today! * [Power of Voice | Twilio](https://www.twilio.com/en-us/lp/the-power-of-voice-namer.md): Discover how you can use voice intelligence to supercharge strategy and transform your business. * [Twilio for APJ Startups | Here's your credit](https://www.twilio.com/en-us/lp/credit-startups-apj.md): * [The Connected Government Report: Priority 2](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/priority-2.md): * [How to Migrate from Bandwidth to Twilio Programmable SMS: steps 1-3](https://www.twilio.com/en-us/lp/bandwidth-to-twilio-sms-migration-guide/chapter-1.md): * [Digital Communications Maturity Assessment | Education](https://www.twilio.com/en-us/lp/sonder/digital-maturity-assessment-education.md): Take our 10-question quiz and discover your nonprofit’s digital communication maturity and how your organization's engagement stacks up against peers. * [Enhance customer support with Twilio’s conversational IVR for Genesys Cloud](https://www.twilio.com/en-us/lp/comparison-genesys.md): Enhance Genesys Cloud with Twilio’s AI IVR and self-service automation to deflect common calls and reduce agent workload with a customizable IVR platform. * [Juan Rosero, CIO: Unifying intelligent interactions at WestCX | Twilio](https://www.twilio.com/en-us/lp/innovators-report/innovator-1.md): Discover how Juan Rosero, CIO drives WestCX's AI-native platform to unify healthcare communications, enhancing trust and proactive engagement. * [Twilio - Consolidate Voice and Messaging](https://www.twilio.com/en-us/lp/Cross-sell-voice-APJ.md): Consolidate Voice and Messaging on one platform makes the stack, and the spend, whole. * [Twilio's Excellence in Engagement Awards](https://www.twilio.com/en-us/lp/excellence-in-engagement-awards.md): Help us recognize innovative organizations leading the way with amazing engagement * [Data You Can Trust, at Scale](https://www.twilio.com/en-us/lp/data-you-can-trust-at-scale.md): Build reliable, scalable data foundations. Learn naming conventions, governance, tracking, and privacy best practices. * [An overview of the Twilio Flex plugin solution](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections/4.md): * [Build better relationships through conversations, not clicks](https://www.twilio.com/en-us/lp/messaging-guide-conversational-trends/2.md): * [Transform end-to-end health engagement](https://www.twilio.com/en-us/lp/brand-guide-healthcare-for-the-digital-age/2.md): * [Notifications Use Case for Engineering Leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-voice-notifications-engineering-use-case.md): Automate your voice notifications with minimal work from engineering teams * [Omdia Universe Reports 2025 Thank You](https://www.twilio.com/en-us/lp/omdia-universe-reports-2025/thank-you.md): * [data-time-machine](https://www.twilio.com/en-us/lp/data-time-machine.md): * [Messaging you can build on](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/1.md): * [Try Twilio Uk 1](https://www.twilio.com/en-us/lp/try-twilio-uk-1.md): * [Winning Data Strategies](https://www.twilio.com/en-us/lp/data-you-can-depend-on/customer-stories.md): Discover how Twilio Segment boosts decision-making with unified customer data. See IBM & Domino's transformations. Learn more. * [Marketing That Converts with Clean Data](https://www.twilio.com/en-us/lp/marketing-that-converts-with-clean-data.md): Pick a lesson—audience building, personalization, attribution, retention, or SEO—and get step-by-step guidance to boost performance across every channel. * [User authentication for seamless CX](https://www.twilio.com/en-us/lp/cv-userauth-verification-apj.md): Keep fraud out and users moving. Twilio helps businesses verify customers quickly, so you can stop attacks without disrupting the experience. * [How to Migrate from Bandwidth to Twilio Programmable SMS: Checklist & Resources](https://www.twilio.com/en-us/lp/bandwidth-to-twilio-sms-migration-guide/chapter-4.md): * [Twilio Segment Unify: Real-Time Customer Profiles](https://www.twilio.com/en-us/lp/unify-webinar-questions-answered.md): See how Twilio Segment Unify builds real-time customer profiles, orchestrates actions across tools, and activates governed data where it drives results. * [Devesh Maheshwari, CTO: Redefining customer experiences at Lendi Group | Twilio](https://www.twilio.com/en-us/lp/innovators-report/innovator-4.md): Discover how Devesh Maheshwari, CTO of Lendi Group leverages AI to revolutionize customer experiences with seamless, personalized support. * [Coles Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/Coles-Twilio-state-of-customer-engagement-report-2024.md): * [Asset](https://www.twilio.com/en-us/lp/fraud-prevention-kit-financial-services/asset.md): * [The Connected Government Report: Conclusion](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/report-conclusion.md): * [Omdia-Universe-CDP](https://www.twilio.com/en-us/lp/omdia-universe-reports-2025/thank-you/omdia-universe-cdp.md): * [Agent Productivity](https://www.twilio.com/en-us/lp/agent-productivity.md): * [Example use cases](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections/3.md): * [Twilio Rich Communication Services](https://www.twilio.com/en-us/lp/rcs-campaign-hub.md): With a verified, branded messaging sender, RCS messages will increase trust and engagement with your customers * [IVR use case for Business leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-IVR-business-use-case.md): Discover how to upgrade your IVR systems for better self-service customer journeys * [IVR use case for Engineering leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-IVR-engineering-use-case.md): Create custom IVR flows with minimal engineering resources * [Twilio Segment vs. mParticle: Comparing CDPs](https://www.twilio.com/en-us/lp/segment-vs-mparticle.md): We walk through the differences between Twilio Segment and mParticle and determine which is best. * [The Buyer's Guide to Agent Productivity | Twilio](https://www.twilio.com/en-us/lp/the-buyers-guide-to-agent-productivity-apj.md): A practical framework for choosing the right AI-powered solutions to elevate your support team * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-connects-isvs.md): * [The Connected Government Report: Five Priorities for Public Sector Digital Engagement](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026.md): * [Twilio SendGrid Email Solution vs MailGun](https://www.twilio.com/en-us/lp/sendgrid-vs-mailgun.md): Discover why Twilio SendGrid is trusted to send 100 billion emails/month. Start free, optimize deliverability, and scale effortlessly. Read our guide! * [RCS versus other messaging channels & real-world use cases across industries](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/2.md): * [Twilio for Disaster-Ready Communities](https://www.twilio.com/en-us/lp/disaster-readiness.md): Multi-channel communication that keeps communities connected during weather-related crises. Coordinate responders, send warnings, and support recovery in a way that leaves no one behind. * [Build conversations customers want to have | Twilio](https://www.twilio.com/en-us/lp/cx-contact-centre.md): * [Data Activation Content Hub](https://www.twilio.com/en-us/lp/data-activation-content-hub.md): Connect, unify, and activate all of your customer data in real-time and at scale to any tool or touchpoint. * [Marketing made to ensure SMS meets requirements](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers/chapter-1.md): * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/Voice-AI-Executive-Efficiency-Report-EMEA.md): * [Enhancing Customer Experience with AI-Powered Solutions](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1.md): Learn how to upgrade your tech stack with AI solutions to increase efficiency, improve communications, and maximize ROI. * [7-Eleven Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/7Eleven-Twilio-State-of-Customer-Engagement-Report-2024.md): * [Twilio - Built for Airlines](https://www.twilio.com/en-us/lp/airlines-apj.md): Twilio helps airlines turn fragmented operational signals into real-time passenger engagement. * [Elevate workforce experiences](https://www.twilio.com/en-us/lp/brand-guide-healthcare-for-the-digital-age/3.md): * [Twilio Marketing and Promotions Solutions](https://www.twilio.com/en-us/lp/marketing-promotions-campaign-hub.md): Build hyper-personalized campaigns that really resonate. Turn every interaction with your brand into a moment that matters. * [Predictions and tips for success](https://www.twilio.com/en-us/lp/messaging-guide-conversational-trends/4.md): * [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education. * [The art of listening | Twilio](https://www.twilio.com/en-us/lp/art-of-listening.md): Discover how voice solutions can help you listen better to your customers. * [Winning strategies for RCS marketing success](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/4.md): * [Agent Productivity Virtual Roundtable](https://www.twilio.com/en-us/lp/agent-productivity-virtual-roundtable.md): Attend an exclusive, virtual roundtable to learn how leading brands are thinking about AI-Powered Agent Productivity to improve self-service. * [The Connected Government Report: Priority 1 | Twilio](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/priority-1.md): * [Builders sessions | Twilio](https://www.twilio.com/en-us/lp/builders-sessions.md): Discover our new video series where we explore the typical challenges facing visionary builders, and how Twilio can help * [Age UK](https://www.twilio.com/en-us/lp/age-uk.md): Learn how Twilio helps Age UK build connections * [Twilio the Premium CPaaS Provider | Twilio](https://www.twilio.com/en-us/lp/comparison-telesign.md): Streamline your communication capabilities with Twilio's advanced suite of APIs. Reach your company's full potential with reliable, auto-scaling APIs. Drive Revenue. 180+ Countries. * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/Voice-AI-ROI-Infographic.md): * [Specsavers Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/Specsavers-Twilio-state-of-customer-engagement-report-2024.md): * [How to build a powerful RCS strategy](https://www.twilio.com/en-us/lp/marketers-guide-to-rcs-with-twilio/6.md): * [Twilio AI Startup Searchlight](https://www.twilio.com/en-us/lp/twilio-ai-startup-searchlight.md): Discover the winners and requirements of Twilio's AI Startup Searchlight awards, showcasing innovative AI startups using Twilio across multiple channels. * [The Executive Leader’s Guide To Customer Trust](https://www.twilio.com/en-us/lp/brand-guide-customer-trust-for-leaders.md): * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-fr.md): * [Maximize Marketing ROI with SMS](https://www.twilio.com/en-us/lp/sms-signup-marketing-roi.md): * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-that-connects-apj.md): The infrastructure layer behind great voice AI agents * [Segment Product Tour | Twilio](https://www.twilio.com/en-us/lp/segment-product-tour.md): * [Communications as a Revenue Stream](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream.md): Unlock growth with Twilio messaging—drive ROI, scale reliably, and turn communications into a strategic advantage. * [Our guide on creating better CX with AI](https://www.twilio.com/en-us/lp/ge-ebook-bettercx-apj.md): The Sound of Better CX is Twilio's all-inclusive guide on how top brands can leverage AI to create better customer experiences. * [The Connected Government Report](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report.md): * [The User Authentication Decision Maker’s Guide](https://www.twilio.com/en-us/lp/user-authentication-decision-makers-guide.md): * [Omdia CEP Universe 2026 Report](https://www.twilio.com/en-us/lp/omdia-cep-universe-2026.md): * [Scale Your Startup with Twilio APIs](https://www.twilio.com/en-us/lp/twilio-startups-apj.md): Accelerate your startup's growth in APJ. Access free resources, developer tutorials, and scalable communication APIs to build amazing customer experiences. * [Knowing which channel to use and when](https://www.twilio.com/en-us/lp/brand-guide-owned-media-boost-marketing-roi/2.md): * [Build trusted solutions](https://www.twilio.com/en-us/lp/brand-guide-healthcare-for-the-digital-age/4.md): * [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report/trend-3.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education. * [2024 Guide to Business Messaging Number Types](https://www.twilio.com/en-us/lp/messaging-guide-2024-number-types.md): * [Using our technology for good](https://www.twilio.com/en-us/lp/impact-report-2023/1.md): Using tech to help communities recover from crises and achieve long term wellbeing. In 2023, we worked with 20K+ social impact orgs to reach 546M people. * [Twilio Segment's composable CDP](https://www.twilio.com/en-us/lp/composable-cdp.md): Twilio Segment’s composable platform is open, easy to use, and integrated with all your favorite applications. * [High-Quality Data](https://www.twilio.com/en-us/lp/data-you-can-depend-on/marketing.md): Unlock AI-driven campaigns with reliable data. Avoid pitfalls of stale info. Personalize without third-party cookies. Learn industry best practices. * [Build Your Data Infrastructure with 700+ Connectors](https://www.twilio.com/en-us/lp/data-you-can-depend-on/dev.md): Build adaptable data platforms with 700+ connectors. Achieve high-quality data through standardization, ownership, and agility. Learn more now! * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-connects.md): The infrastructure layer behind great voice AI agents * [User verification, fraud prevention for security at scale](https://www.twilio.com/en-us/lp/it-userauth-verification-apj.md): Build stronger security into your app with Twilio. Use our APIs to verify users, block fraud, and protect every digital interaction at scale. * [Twilio - Maximise Conversions. Zero SMS Pumping Fraud.](https://www.twilio.com/en-us/lp/cross-sell-verify-APJ.md): Skip verification and you fund SMS fraudsters. Add friction and 42% of real users bail. Layer Twilio Verify onto your existing stack to end the trade-off. * [Developer Verify Signup](https://www.twilio.com/en-us/lp/developer-verify-signup.md): * [Growth Starts with Better Product Data](https://www.twilio.com/en-us/lp/growth-starts-with-better-product-data.md): Turn better product data into growth. Learn to spot opportunities, refine usability, measure fit, and boost team performance. * [You own the data, now own the experience](https://www.twilio.com/en-us/lp/ge-ebook-buildivr-apj.md): Personalisation is the baseline of customer experience. Our guide shows you how to use zero- and first-party data to deliver top-notch experiences with Twilio. * [Twilio the Alternative CPaaS Provider | Twilio](https://www.twilio.com/en-us/lp/comparison-sinch.md): Twilio will help you future-proof your communications with transparent total cost of ownership, where you can get more features out of your APIs, and a clear understanding of exactly what services you need. * [Twilio Campaign Engagement Platform](https://www.twilio.com/en-us/lp/cep-campaign.md): * [Voice Intelligence product tour namer](https://www.twilio.com/en-us/lp/voice-intelligence-interactive-tour-namer.md): * [Forget about tackling User Verification alone | Twilio](https://www.twilio.com/en-us/lp/authenticate-identify-verify.md): Think of the value you business can unlock when you aren't worrying about the challenges that come with managing user authentication and identification. * [Earn trust by giving consumers more control](https://www.twilio.com/en-us/lp/messaging-guide-conversational-trends/3.md): * [Put patients first in how you communicate](https://www.twilio.com/en-us/lp/brand-guide-healthcare-for-the-digital-age/1.md): * [The executive leader's guide to customer engagement](https://www.twilio.com/en-us/lp/brand-guide-customer-engagement-for-leaders.md): * [Why good listening means good business | Twilio](https://www.twilio.com/en-us/lp/good-listening-means-good-business.md): Discover why listening to your customers can lead to better business outcomes * [Twilio SendGrid vs Amazon SES](https://www.twilio.com/en-us/lp/sendgrid-vs-amazon-ses.md): Optimize your email strategy with Twilio SendGrid. Start free, no credit card needed. Trust the platform delivering 100B+ emails/month! * [omdia-universe-cpaas-platform-providers-2025](https://www.twilio.com/en-us/lp/omdia-universe-reports-2025/thank-you/omdia-universe-cpaas-platform-providers-2025.md): * [Chapter 1: Get Set Up | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide/sms-migration-guide-step-one.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform. * [Decision Maker Verify Sign Up](https://www.twilio.com/en-us/lp/verify-signup.md): * [The Connected Government Report: Priority 3](https://www.twilio.com/en-us/lp/connected-government-report-public-sector-digital-engagement-2026/full-report/priority-3.md): * [Twilio Brand Dev Apj 1](https://www.twilio.com/en-us/lp/twilio-brand-dev-apj-1.md): * [3 ways utilities companies can use voice to stay resilient | Twilio](https://www.twilio.com/en-us/lp/3-ways-utilities-companies-can-stay-resilient-with-voice-e-guide.md): How utilities companies can use voice and AI to create better experiences * [Twilio the Alternative CPaaS Provider | Twilio](https://www.twilio.com/en-us/lp/comparison-bandwidth.md): Streamline your communication capabilities with Twilio's advanced suite of APIs. Reach your company's full potential with reliable, auto-scaling APIs. Drive Revenue. 180+ Countries. * [Digital Communications Maturity Assessment | Public Sector](https://www.twilio.com/en-us/lp/sonder/digital-maturity-assessment-public-sector.md): Take our 10-question quiz and discover your nonprofit’s digital communication maturity and how your organization's engagement stacks up against peers. * [The Cost of Fraud for Businesses | Twilio](https://www.twilio.com/en-us/lp/twilio-user-authtication.md): Businesses need to modernise their authentication solutions to keep genuine users in and reduce the impact of fraud on their bottom line * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-connects-de.md): * [Aldi Twilio State of Customer Engagement Report 2024](https://www.twilio.com/en-us/lp/Aldi-Twilio-state-of-customer-engagement-report-2024.md): * [Your Worry-Free Fraud Prevention Toolkit](https://www.twilio.com/en-us/lp/fraud-prevention-kit-financial-services/thank-you.md): * [Twilio SendGrid vs. Mailchimp](https://www.twilio.com/en-us/lp/email-brand-signup-sendgrid-vs-mailchimp.md): Mailchimp is a great marketing platform for small businesses, but it lacks advanced tools you’ll need as your business grows. * [RCS Checklist](https://www.twilio.com/en-us/lp/twilio-rcs-checklist.md): * [Conclusion](https://www.twilio.com/en-us/lp/flex-guide-building-better-customer-connections/5.md): * [Contact Centre use case for Engineering Leaders | Twilio](https://www.twilio.com/en-us/lp/art-of-listening-Contact-Centre-engineering-use-case.md): Build a custom contact centre in weeks with minimal intervention from your engineering teams * [Twilio AI Startup Searchlight 2026](https://www.twilio.com/en-us/lp/twilio-searchlight-ai-2026.md): Apply to Twilio AI Startup Searchlight for Twilio credits, recognition, and support for AI startups shaping communications and customer engagement. * [The evolution of marketing technologies timeline](https://www.twilio.com/en-us/lp/brand-guide-evolution-marketing-technologies.md): * [Breaking down organizational silos for better engagement](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/6.md): * [The Buyer's Guide to Agent Productivity | Twilio](https://www.twilio.com/en-us/lp/the-buyer-s-guide-to-agent-productivity-tools.md): A practical framework for choosing the right AI-powered solutions to elevate your support team * [Chapter 3: Compliance & Scale | Twilio](https://www.twilio.com/en-us/lp/Twilio-Programmable-SMS-Migration-Guide/chapter-3--compliance---scale.md): This step-by-step self-service guide walks you through migrating to Twilio’s Programmable Messaging platform. * [Chelsea CommsPro Quiz Challenge](https://www.twilio.com/en-us/lp/chelsea-commspro-quiz-challenge.md): Find your Chelsea FC player communication archetype and lock in your match predictions for this summer's premier football tournament. * [Decision Maker Verify Migrate](https://www.twilio.com/en-us/lp/verify-migrate.md): * [Twilio on Windows Azure - build and host Voice & SMS apps in the cloud](https://www.twilio.com/en-us/lp/azure.md): Build scalable, reliable communications apps hosted on Windows Azure with Twilio. Developing voice & text messaging apps in the cloud has never been easier. * [Agent Productivity APJ](https://www.twilio.com/en-us/lp/agent-productivity-apj.md): * [RCS for Business Leaders in APAC](https://www.twilio.com/en-us/lp/improve-cx-with-rcs-apj.md): * [Global Regulatory & Compliance Guide for Marketers](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers.md): Learn how to balance effective marketing and customer communications practices with regulatory compliance measures across the world through this handy guide * [Age of Distraction Report](https://www.twilio.com/en-us/lp/age-of-distraction-report.md): Discover how to overcome digital noise and build customer trust. Learn strategies for empathetic, relevant communications. Download the report now! * [How to Migrate from Bandwidth to Twilio Programmable SMS: steps 4-6](https://www.twilio.com/en-us/lp/bandwidth-to-twilio-sms-migration-guide/chapter-2.md): * [How to Migrate from Bandwidth to Twilio Programmable SMS: steps 7-8](https://www.twilio.com/en-us/lp/bandwidth-to-twilio-sms-migration-guide/chapter-3.md): * [Leveraging data for AI-powered customer experiences](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/5.md): * [Transform Customer Interactions with Twilio Segment AI](https://www.twilio.com/en-us/lp/ai-solutions.md): Twilio Segment makes it easier than ever to understand, predict, generate, and engage each individual customer in real-time and at scale. * [Jason Johnson, CIO: Orchestrating high-touch CX at Sweetwater | Twilio](https://www.twilio.com/en-us/lp/innovators-report/innovator-2.md): Discover how Jason Johnson, CIO of Sweetwater, leverages AI to scale personalized service and maintain customer loyalty during growth. * [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education. * [How to use owned media to boost marketing ROI](https://www.twilio.com/en-us/lp/brand-guide-owned-media-boost-marketing-roi.md): * [Interactive voice response (IVR) solution](https://www.twilio.com/en-us/lp/ivr-apj.md): * [Dependable Customer Data Solutions](https://www.twilio.com/en-us/lp/data-you-can-depend-on.md): Transform your data management with Twilio Segment. Collect, clean, and activate your data seamlessly. Talk to sales for a tailored tour today! * [Advancing healthcare for the digital age](https://www.twilio.com/en-us/lp/brand-guide-healthcare-for-the-digital-age.md): * [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report/trend-1.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education. * [Twilio Zipwhip Alternative Solutions WW 1](https://www.twilio.com/en-us/lp/twilio-zipwhip-alternative-solutions-ww-1.md): * [Twilio SendGrid vs Bird](https://www.twilio.com/en-us/lp/sendgrid-vs-bird.md): Try a better Bird alternative. SendGrid offers scalable email delivery, an easy-to-navigate interface & unmatched customer support. Start a free trial today! * [Power of Voice | Twilio](https://www.twilio.com/en-us/lp/the-power-of-voice-apj-2.md): Discover how you can use voice intelligence to supercharge strategy and transform your business. * [2023 Impact and DEI Report](https://www.twilio.com/en-us/lp/impact-report-2023.md): The annual report showcases how the company partners with nonprofits, fosters inclusivity in the workplace, and tracks progress on its ESG commitments. * [Deliver at scale with proven APIs for SMS](https://www.twilio.com/en-us/lp/sms-signup-api-for-messaging-at-scale.md): * [A playbook for APJ Contact Centers](https://www.twilio.com/en-us/lp/ai-playbook-bpo-apj.md): Twilio helps BPO move fast and reinvent their architecture will be the ones to win the race in the AI era. It is a mammoth task to flip from the legacy model, but the shift must happen now. * [Marketing made for compliant email campaigns](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers/chapter-3.md): * [RCS for Technology Leaders in APAC](https://www.twilio.com/en-us/lp/rcs-api-apj.md): * [Build your next project with Twilio](https://www.twilio.com/en-us/lp/dv-startbuilding.md): Explore Twilio's range of developer tools to launch your next build faster than ever, from smarter APIs to tried-and-tested lines of code. * [Discover Twilio SendGrid's 99.5% Deliverability API](https://www.twilio.com/en-us/lp/email-deliverability-content-hub.md): Unlock top-tier email deliverability with Twilio SendGrid. Experience 99.9% uptime and intuitive UI. Explore our demo to get started now! * [Twilio Solutions for Global Exporters](https://www.twilio.com/en-us/lp/global-exporters.md): * [Augmenting your tech stack with AI](https://www.twilio.com/en-us/lp/enhancing-customer-experience-with-AI-powered-solutions1/1.md): * [Be a Builder](https://www.twilio.com/en-us/lp/be-a-builder-apj.md): A platform for builders, Twilio gives you the freedom and flexibility to build amazing customer engagement. * [WhatsApp Maturity Calculator | Twilio](https://www.twilio.com/en-us/lp/whatsapp-maturity-calculator.md): * [Unlocking growth for marketing automation platforms](https://www.twilio.com/en-us/lp/communications-as-a-revenue-stream/6.md): * [Optimize and centralize data for ROI](https://www.twilio.com/en-us/lp/brand-guide-customer-trust-for-leaders/3.md): * [Twilio & AEG Partner to Elevate Fan Experience & Engagement](https://www.twilio.com/en-us/lp/aeg.md): Discover how Twilio & AEG leverage advanced tech for seamless fan interaction at Crypto.com Arena and beyond. Elevate your game day! * [Close the Trust Gap](https://www.twilio.com/en-us/lp/brand-guide-close-the-trust-gap.md): * [2024 State of Nonprofit Digital Engagement Report](https://www.twilio.com/en-us/lp/state-of-nonprofit-digital-engagement/report/trend-2.md): Discover the latest insights on digital engagement and AI trends for nonprofits, public sector, and 501(c)(3) organizations in healthcare and education. * [IDC Report: The Agentic AI Control Plane | Twilio](https://www.twilio.com/en-us/lp/idc-agenticai-marketperspective-2026.md): Read the IDC Market Perspective on why the Agentic Control Plane is the essential firewall for modern fraud defense and high-stakes customer journeys. * [High-Performing CDP](https://www.twilio.com/en-us/lp/segment-vs-other-cdps.md): Discover why Twilio Segment is the leading CDP for B2C. Ensure data compliance, real-time insights, and improved ROI. Start leveraging your data today! * [Trusted WhatsApp API for messaging at scale](https://www.twilio.com/en-us/lp/whatsapp-signup-api-messaging-at-scale.md): * [User Authentication & Identity | Twilio](https://www.twilio.com/en-us/lp/user-authentication-and-identity-apj-2.md): Multichannel authentication at scale with Verify * [You own the data, now own the experience](https://www.twilio.com/en-us/lp/ge-ebook-dataguide-apj.md): Personalisation is the baseline of customer experience. Our guide shows you how to use zero- and first-party data to deliver top-notch experiences with Twilio. * [Marketing made for WhatsApp safeguarding](https://www.twilio.com/en-us/lp/global-regulatory-compliance-guide-marketers/chapter-2.md): * [Understanding authentication](https://www.twilio.com/en-us/lp/user-authentication-decision-makers-guide/chapter-1.md): * [Warehouse Dependent CDPs: a Double-Edged Sword in a Composable Enterprise](https://www.twilio.com/en-us/lp/warehouse-dependent-cdps.md): * [Engineer / Developers Persona](https://www.twilio.com/en-us/lp/engineers-and-developers.md): * [How to craft a winning product demo for your AI startup | Twilio](https://www.twilio.com/en-us/lp/how-to-craft-product-demo-AI-startup.md): Want to stand out in the Twilio AI Startup Searchlight? Learn how to craft a winning demo that showcases your value and captures the judges' attention. * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-conversation-fr.md): * [AI-Powered Hybrid Frontline](https://www.twilio.com/en-us/lp/Rise-Of-The-Super-Agent-NAMER.md): Discover how AI transforms support teams into high-empathy super agents. Boost loyalty, reduce burnout, and improve efficiency. Learn more! * [Voice AI | Twilio](https://www.twilio.com/en-us/lp/voice-ai-connects-isvs-namer.md): The infrastructure layer ISVs use to scale verticalized agents * [Nominate a company for Twilio's customer awards](https://www.twilio.com/en-us/lp/excellence-in-engagement-awards/excellence-in-engagement-awards-nomination-form.md): Submit a nomination for the Excellence in Engagement awards and help us recognize innovative organizations leading the way with personalized engagement. * [Voice | Twilio](https://www.twilio.com/en-us/lp/how-Britain-talks-to-machines.md): Discover how Britain uses its voice. * [Twilio for ISVs - APJ](https://www.twilio.com/en-us/lp/twilio-for-isvs-apj.md): Here’s how we help ISVs like you build, scale, and innovate with confidence. * [AI-Native Startups in APJ](https://www.twilio.com/en-us/lp/ai-natives-apj.md): Launch AI apps worldwide in days. Scale to 180+ countries without the “growth tax” of a massive headcount - Twilio keeps your burn low and your AI-native model borderless for investors. * [Twilio - Powers your Operational Excellence](https://www.twilio.com/en-us/lp/twilio-for-isvs-apj-ops.md): Twilio handles communications infrastructure and scale so you can own the operational experience. * [Twilio - Powers your Customer Experience](https://www.twilio.com/en-us/lp/twilio-for-isvs-apj-cx.md): Twilio handles communications infrastructure and scale so you can build customer experiences that drive revenue. ## Twilio Super Network * [Twilio Super Network](https://www.twilio.com/en-us/super-network.md): Simplifies, strengthens and unites carrier communication networks using software. Build on top of a battle-tested infrastructure with redundancy at every level of the stack. ## Flex * [Flex digital concierge | Twilio](https://www.twilio.com/en-us/flex/use-cases/digital-concierge.md): An in-app digital concierge service that gives your customer service teams the omnichannel reach, customer data, and integrations to deliver personal service at scale and grow customer lifetime value. * [Flex for sales | Twilio](https://www.twilio.com/en-us/flex/use-cases/sales.md): Flex integrates with your CRM and existing systems to give sales reps cross-channel engagement and a complete view of the customer from a single user interface. * [Curbside Demo | Twilio](https://www.twilio.com/en-us/flex/curbside-demo.md): Twilio Flex offers retailers the next generation of customer experience with a high-touch contactless service. Retailers have the option to program this experience to fit their unique needs. * [Interactive Demo | Twilio](https://www.twilio.com/en-us/flex/interactive-demo.md): See what Flex can do out of the box and learn how easy it is to build differentiated experiences for your customers. * [Contact Center Software | Twilio Flex](https://www.twilio.com/en-us/flex/use-cases/contact-center.md): Twilio Flex is a digital engagement center that can be deployed as a cloud contact center. Unlike other contact center software, it is tailored with the exact channels and relevant context for your agents to help customers. ## Blog * [Passwordless, Friction-free and More Secure: Introducing Verify Silent Network Authentication and Verify Fraud Guard](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-trusted-activation.md): Twilio's mission is to make user authentication more secure, while taking away the friction so more of your legitimate users activate successfully. Read on to learn more. * [Offload the challenges of messaging compliance with A2P Onboarding Packages](https://www.twilio.com/en-us/blog/products/launches/a2p-fast-track-onboarding-packages.md): Experience the simple path of messaging onboarding and compliance with our A2P Fast Track Onboarding packages, built for businesses looking to predictably increase their time-to-market. * [Agent Conference is now Generally Available](https://www.twilio.com/en-us/blog/products/launches/agent-conference-generally-available-html.md): Connect agents and customers, allow supervisors to privately coach agents or take over a live call, dial outbound from a conference - all with a simple API. * [Compliance Embeddable for ISV customers](https://www.twilio.com/en-us/blog/products/launches/ISV-Compliance-Embeddable.md): Expedite your customer's onboarding experience with Twilio's Compliance Embeddable products. Toll-Free verification available in Public Beta today * [Build a Single Integration for All Your Twilio Data with Event Streams](https://www.twilio.com/en-us/blog/products/launches/twilio-event-streams-private-beta.md): Event Streams—now in private beta—simplifies how you can tap into every customer interaction sent or received with Twilio. * [Introducing the Pricing API — easy access to your current Twilio prices](https://www.twilio.com/en-us/blog/introducing-the-pricing-api-html.md): Our customers have a variety of applications and use cases that demand a simple, yet flexible way to retrieve Twilio prices. For many customers, our ex * [Introducing Trust Hub — now in Beta](https://www.twilio.com/en-us/blog/products/launches/introducing-trust-hub-now-in-beta.md): Introducing Trust Hub - Build trusted communications on every channel. Now in Beta. * [Improving user privacy for two-factor authentication](https://www.twilio.com/en-us/blog/products/launches/improving-user-privacy-two-factor-authentication.md): * [Introducing 50+ additional Text-to-Speech voices with Amazon Polly Integration](https://www.twilio.com/en-us/blog/products/launches/introducing-50-additional-text-to-speech-voices-with-amazon-polly-integration-html.md): Twilio’s partnership with Amazon Polly brings lifelike text to speech so that you can build engaging conversational IVRs using TwiML “Say” Verb. * [Build a Video Chat App with ASP.NET Core and Angular using Twilio Video](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-chat-app-dotnet-angular.md): Build a real-time group video chat app with ASP.NET Core, Angular, and Twilio Programmable Video. Mint access tokens, list rooms, and push live updates with SignalR on current .NET and Angular. * [On-demand pcaps – Greater Visibility into Elastic SIP Trunking](https://www.twilio.com/en-us/blog/pcaps-html.md): Pcaps help you to configure & troubleshoot Elastic SIP Trunks * [Announcing General Availability of Twilio Generic Pay Connector](https://www.twilio.com/en-us/blog/products/launches/announcing-general-availability-of-twilio-generic-pay-connector.md): With Twilio Generic Pay Connector, accept credit card and ACH-debit payments from your consumers over a phone call in a PCI-compliant manner. * [Schedule a NASA Astronomy Picture of the Day SMS with Python, Django, and Twilio](https://www.twilio.com/en-us/blog/schedule-nasa-photo-sms-python-django.md): Build a Django application that sends out a daily SMS containing the NASA APOD Photo of the Day. * [Making The Most Out Of Each Pixel: Reach More of Your Target Audience with MMS Converter](https://www.twilio.com/en-us/blog/products/launches/introducing-mms-converter-html.md): Introducing Twilio MMS Converter * [Announcing the beta release of Voice Diagnostics Web App and RTC Diagnostics SDK](https://www.twilio.com/en-us/blog/products/launches/voice-diagnostics-web-app-rtc-diagnostics-sdk-beta.md): Use the Voice Diagnostics Web App and accompanying tools to check browser calling readiness and diagnosing network related issues. * [Introducing Twilio Engage: The First Growth Platform Built on Top of a CDP](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-engage-growth-platform.md): Twilio Engage is a growth platform for businesses to quickly build and scale personalized omnichannel campaigns based on real-time customer interactions. * [Interconnect is Now Global – New Exchanges in Europe and Asia](https://www.twilio.com/en-us/blog/interconnect-is-now-global-new-exchanges-in-europe-and-asia-html.md): Today, we’re excited to announce the launch of two new Interconnect Exchanges – Europe (London) and Asia (Singapore) – making private conne * [Introducing Verify TOTP: Secure, Low-cost Verification - Now in Beta](https://www.twilio.com/en-us/blog/products/launches/introducing-verify-totp-beta.md): Twilio is introducing Verify TOTP, which adds the standards-compliant TOTP (soft token) channel to the Verify API * [Introducing Twilio Flex: A Fully Programmable Contact Center Platform](https://www.twilio.com/en-us/blog/products/launches/twilio-flex-contact-center-platform-html.md): Twilio Flex is a cloud-based contact center application platform you can instantly deploy and customize at any layer of the stack. Learn more. * [Lookup SMS Pumping Risk Score is now Generally Available](https://www.twilio.com/en-us/blog/products/launches/lookup-sms-pumping-risk-score-is-now-generally-available.md): Twilio is happy to announce that Lookup SMS Pumping Risk Score is now generally available to identify behaviors associated with this fraud vector. * [Announcing Salesforce Flex CTI GA](https://www.twilio.com/en-us/blog/products/launches/announcing-salesforce-flex-cti-ga.md): * [SIGNAL 2022: All the New Product Announcements](https://www.twilio.com/en-us/blog/products/launches/signal-2022-product-announcements.md): Catch up on all the exciting announcements from Twilio's SIGNAL conference. Plus, check out our five universal laws of customer engagement for durable brands, and find out how Twilio can help make them a reality: * [Twilio Channels: A New Way Reach Customers in Apps They Already Use](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-channels-html.md): Use Twilio APIs to send and receive messages on multiple channels. Works with Alexa, Facebook Messenger, Slack, Twitter, Viber, LINE, SendGrid, HipChat * [Introducing Lookup SMS Pumping Risk Score: Accurately Identify SMS Pumping Fraud and Stop it Before it Starts](https://www.twilio.com/en-us/blog/products/launches/introducing-lookup-sms-pumping-risk.md): Accurately identify SMS Pumping Fraud and help stop it before it starts with the new Lookup fraud prevention addition * [Announcing General Availability of : PCI Compliant Payments over the Phone](https://www.twilio.com/en-us/blog/products/launches/pay-generally-available.md): Twilio Pay is now generally available. Start using Twilio Pay today to accept PCI compliant payments over the phone with a single line of code. * [Twilio Interconnect Location in Frankfurt is Now Live](https://www.twilio.com/en-us/blog/products/launches/interconnect-expanding-to-germany.md): Twilio opened a new Interconnect location in Frankfurt, Germany. Learn how you can get started. * [More Channels with Less Code](https://www.twilio.com/en-us/blog/products/launches/more-channels-with-less-code-content-api.md): Save development time with the Twilio Content API and Content Editor * [Announcing General Availability of Voice Insights: Call quality and performance data at your fingertips](https://www.twilio.com/en-us/blog/products/launches/voice-insights-generally-available.md): Voice Insights gives unparalleled visibility into call quality and call performance. Voice Insights now included with every Twilio voice minute. * [Twilio Functions Now Supports npm](https://www.twilio.com/en-us/blog/products/launches/npm-support-for-twilio-functions-html.md): Import third-party libraries into your functions using npm package manager. Leverage free, reusable code from the community. Available today in Twilio * [Introducing Verified by Twilio](https://www.twilio.com/en-us/blog/products/launches/introducing-verified-twilio.md): * [7 New Ways to Make a Great First Impression in 145 Countries: Announcing Six New International Phone Numbers and Alphanumeric Sender ID](https://www.twilio.com/en-us/blog/products/launches/introducing-6-new-international-phone-numbers-and-alphanumeric-sender-id-html.md): Introducing Alphanumeric SenderID and Numbers in 6 New Countries * [Introducing Twilio’s OpenAPI Specification GA](https://www.twilio.com/en-us/blog/products/launches/introducing-twilios-openapi-specification-ga.md): Twilio is releasing API documentation conforming with the OpenAPI Specification. Integrate our products into yours no matter your choice of language. * [Elastic SIP Trunking now supports Caller ID Name (CNAM) Lookup](https://www.twilio.com/en-us/blog/products/launches/elastic-sip-trunking-supports-cnam-lookup-html.md): Make informed decisions on which calls to answer by surfacing Caller ID data with CNAM Lookup. * [Announcing Twilio Verify WhatsApp, now in Public Beta](https://www.twilio.com/en-us/blog/products/launches/twilio-verify-whatsapp-public-beta.md): Twilio Verify, a single API for multichannel verifications, now includes WhatsApp in Public Beta * [Announcing Programmable SIP Support for Media Encryption and Emergency Calling](https://www.twilio.com/en-us/blog/products/launches/emergency-calling-and-srtp-now-available-sip-interface.md): Twilio now has emergency calling with E911 as well as the ability to secure traffic through SRTP with our Programmable Voice SIP Interface. * [Announcing General Availability of Twilio Functions and Assets](https://www.twilio.com/en-us/blog/products/launches/functions-assets-general-availability.md): * [Search & Troubleshoot Email Events with Twilio SendGrid](https://www.twilio.com/en-us/blog/products/launches/email-logs-generally-available.md): Validate email delivery with Twilio SendGrid's Email Logs, now Generally Available. Search event data, troubleshoot bounces, and enhance deliverability today. * [Introducing Single Sign-On for Enterprises](https://www.twilio.com/en-us/blog/products/launches/introducing-single-sign-on-for-enterprises-html.md): Today we’re excited to announce the launch of Single Sign-On (SSO). Available as part of the Twilio Enterprise Plan, SSO mitigates compliance and secur * [Introducing Twilio Frontline: A Digital Relationship Builder for Every Employee](https://www.twilio.com/en-us/blog/products/launches/twilio-frontline-private-beta.md): Twilio Frontline is a mobile app for customer-to-employee engagement. Now available in private beta, Twilio Frontline is a digital relationship builder for every employee. * [Twilio Interconnect Self-Service is Now Generally Available](https://www.twilio.com/en-us/blog/products/launches/interconnect-self-service-ga.md): Twilio Interconnect Self-Service is now generally available, enabling customers to submit requests in Console directly. * [MMS is Now Generally Available in Australia](https://www.twilio.com/en-us/blog/products/launches/mms-australia-general-availability.md): Send images, videos, audio and more with Twilio MMS, now Generally Available in Australia. * [eLynx Secures Realtime SMS Alerts For the Oil and Gas Industry with Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/elynx-html.md): eLynx chose Twilio for realtime monitoring of oil and gas production * [Build on the New and Improved Twilio Console - Now in Beta](https://www.twilio.com/en-us/blog/products/launches/new-and-improved-console-now-in-beta.md): Twilio is launching a redesigned and re-architected console experience that is now available in Public Beta. Start building on Twilio, today. * [Introducing DELETE, A Privacy Feature for Deleting Call and Message Activity](https://www.twilio.com/en-us/blog/products/launches/introducing-delete-api-nt-html.md): Introducing DELETE, A Privacy Feature for Deleting Call and Message Activity * [What Are Email Blocklists (and How to Avoid Them)](https://www.twilio.com/en-us/blog/insights/avoiding-email-blacklists.md): Email blocklists can be detrimental if not annoying. Learn how to reduce your risk of landing on an email blocklist and what to do if you do. * [The Full Guide to Event Invitation Emails [9 Best Practices + Examples]](https://www.twilio.com/en-us/blog/insights/event-invitation-emails.md): Email invites are cost-effective and can help increase attendance for your event. Learn the best practices for well-crafted invitations. * [Introducing Flex Insights](https://www.twilio.com/en-us/blog/products/launches/introducing-flex-insights.md): We're excited to announce that Flex WFO is now Flex Insights. We've also rolled out a Real-Time Queues View and Messaging Transcripts for Flex Insights. * [Marketing vs. transactional email: What’s the difference?](https://www.twilio.com/en-us/blog/insights/marketing-email-vs-transactional-email-whats-difference.md): Which type of email should you send, transactional or marketing? Learn how we define the differences between marketing email and transactional email. * [Behind Great Customer Service, There’s Great Code : How Apartment List Uses Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/behind-great-customer-service-theres-great-code-how-apartment-list-uses-twilio-html.md): Behind Apartment List's Great Customer Service, There's Great Code * [Announcing General Availability of Voice Recording Encryption](https://www.twilio.com/en-us/blog/products/launches/voice-recording-encryption-generally-available.md): Twilio Voice Recording Encryption is now generally available. Add an additional layer of security to your call recordings. * [23 Rules for Writing Website Copy in 2025](https://www.twilio.com/en-us/blog/insights/11-rules-for-writing-website-copy.md): Learn how to write website copy with 23 tried-and-true rules. Say goodbye to writer's block and start writing engaging web copy. * [Out Of Beta, Into Your Hands: Rolling Out Voice and SMS Enabled Numbers In 19 New Countries](https://www.twilio.com/en-us/blog/products/launches/twilio-voice-and-sms-enabled-numbers-in-19-countries-out-of-beta-nt-html.md): Rolling Out Voice and SMS Enabled Numbers In 19 New Countries * [RCS now available on AT&T with Twilio](https://www.twilio.com/en-us/blog/products/RCS-ATT-Integration.md): Twilio Programmable Messaging now supports RCS to AT&T phone numbers, completing full US carrier coverage for RCS Business Messaging. * [TechCrunch Disrupt Hackathon – Hackers Gotta Hack](https://www.twilio.com/en-us/blog/events/techcrunch-disrupt-hackathon-hackers-gotta-hack-html.md): Twilio headed out to the 2012 TechCrunch Disrupt hackathon to see the best of the best from the NY tech scene build the next generation of amazing hacks. * [145+ Fall Season Email Subject Lines | Twilio](https://www.twilio.com/en-us/blog/insights/fall-email-subject-lines.md): Write irresistible fall email subject lines that boost open rates. 127+ examples for autumn campaigns—from cozy and crisp to pumpkin-spiced everything. * [Don't Send Email From Domains You Don't Control](https://www.twilio.com/en-us/blog/insights/dont-send-email-from-domains-you-dont-control.md): If you send email from a domain you don't control, this post covers some steps to take, so you don't get stuck when these changes happen. * [HomeJoy Bringing Everyone Clean and Happy Homes, Powered by Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/homejoy-bringing-everyone-clean-and-happy-homes-powered-by-twilio-html.md): HomeJoy Bringing Everyone Clean and Happy Homes, Powered by Twilio * [SIGNAL San Francisco 2026 Recap: The Future of AI and Customer Engagement](https://www.twilio.com/en-us/blog/events/signal-2026-san-francisco-recap.md): SIGNAL 2026 returned to San Francisco to debut the future of AI agency and unified customer data. Catch the blueprints for the next wave of innovation here. * [Twilio Tin Can Telephones at SxSW 2010](https://www.twilio.com/en-us/blog/events/recap-twilio-tin-can-telephones-at-sxsw-2010-html.md): Last week we hung out in Austin, Texas for the annual South by Southwest interactive conference. Among the keynotes, sessions, panels, and parties the * [Vaccine Hesitancy Chatbot Quick Deploy App Now Available](https://www.twilio.com/en-us/blog/products/launches/announcing-quick-deploy-vaccine-hesitancy-chatbot.md): Combat vaccine hesitancy and misinformation using an open-source FAQ chatbot template * [Communicate with Customers Before they Make a Purchase](https://www.twilio.com/en-us/blog/products/launches/engage-customers-before-purchase-google-facebook-messenger.md): Use Twilio Flex to engage customers before they make a purchase with Google’s Business Messages and Facebook Messenger * [Announcing General Availability of Messaging Insights](https://www.twilio.com/en-us/blog/products/launches/announcing-general-availability-messaging-insights.md): * [Lookup Reassigned Number is now generally available!](https://www.twilio.com/en-us/blog/products/launches/lookup-reassigned-number-is-now-generally-available-.md): With Lookup Reassigned Number, utilize mobile-based intelligence to verify that the current owner of a phone number is who previously held it. * [Introducing Twilio’s new Help Center Assistant | Twilio](https://www.twilio.com/en-us/blog/products/launches/new-help-center-assistant.md): We're rolling out our new Help Center Assistant generative AI Chatbot for Twilio accounts. Click here to learn more about how we're improving your support experience. * [New Phone Numbers in France, Ireland, the Netherlands. Developer Preview Numbers in 6 new European & African countries.](https://www.twilio.com/en-us/blog/products/launches/new-phone-numbers-in-france-ireland-the-netherlands-developer-preview-numbers-in-6-new-european-african-countries-html.md): I am excited to share that starting today, you can make and receive phone calls from new local phone numbers in France, Ireland, and the Netherlands. Y * [Introducing Native TwiML Bins powered by the Twilio Cloud](https://www.twilio.com/en-us/blog/products/launches/introducing-native-twiml-bins-powered-by-the-twilio-cloud-html.md): Today, we are excited to announce the acquisition of twimlbin.com and the launch of native TwiML Bins in the Twilio Console. Twimlbin.com was created 2 * [Introducing Call Recording Encryption](https://www.twilio.com/en-us/blog/products/launches/introducing-call-recording-encryption-html.md): Added security for sensitive call recordings. Use your own public key to encrypt recordings before they’re stored. Available in developer preview. Toda * [Product News](https://www.twilio.com/en-us/blog/products.md): Get the scoop on Twilio’s latest innovations—from upcoming betas to the latest product launches and feature updates. * [Announcing Secure Trunking](https://www.twilio.com/en-us/blog/products/launches/secure-trunks-html.md): Secure Trunks - Encrypting Elastic SIP Trunks with SRTP & TLS * [Message Scheduling is Now in Public Beta](https://www.twilio.com/en-us/blog/products/launches/message-scheduling-public-beta.md): Schedule SMS, MMS, or WhatsApp messages to be sent in the future with Twilio Message Scheduling * [Understanding Regulatory Compliance Requirements: The Regulations API Resource](https://www.twilio.com/en-us/blog/products/launches/announcing-regulations-api-public-beta.md): Twilio’s Regulations resource is in public beta so you can now better understand regulatory compliance regulations for phone numbers. * [The (new) “ridiculously simple” way to send and receive messages around the world](https://www.twilio.com/en-us/blog/products/launches/twilio-programmable-messaging-console.md): We’re excited to launch a new Messaging Console experience with enhanced Messaging Service features like Advanced Opt-Out and Sender ID Compliance Alerts, and the ability to add WhatsApp senders to a Messaging Service Sender Pool. * [Introducing TaskRouter](https://www.twilio.com/en-us/blog/products/launches/introducing-the-taskrouter-api-html.md): Introducing TaskRouter * [Toll-Free SMS with Higher Throughput is now Generally Available](https://www.twilio.com/en-us/blog/products/launches/higher-throughput-toll-free-sms-generally-available.md): Twilio now offers higher throughput Toll-free SMS starting at 25 messages per second. Read about when to pick toll-free or short code messaging. * [Twilio Frontline – the digital relationship builder – is now in Public Beta](https://www.twilio.com/en-us/blog/products/launches/twilio-frontline-public-beta.md): * [IP Messaging Public Beta Now Available](https://www.twilio.com/en-us/blog/products/launches/ip-messaging-public-beta-now-available-html.md): IP Messaging Public Beta Now Available * [Introducing Mexico Mobile Numbers and a New Addresses API](https://www.twilio.com/en-us/blog/products/launches/introducing-mexico-mobile-numbers-and-a-new-addresses-api-html.md): Introducing Twilio New Mexico Mobile Numbers and Addresses API * [Announcing Data Residency for Email (EU): Local Data, Global Trust](https://www.twilio.com/en-us/blog/products/data-residency-for-email-eu.md): Twilio SendGrid now offers data residency for email (EU): store customer data locally with the infrastructure trusted to send 190B emails every month. * [RCS Rich Content Features](https://www.twilio.com/en-us/blog/products/rich-content-rcs.md): Rich Content features are now available for RCS at Twilio * [Introducing Verify v2: One API to Verify Users via Email, SMS, and Voice](https://www.twilio.com/en-us/blog/products/launches/introducing-verify-v2-ga.md): For 2020, Verify has been rebuilt to include email, and fully leverage the Twilio platform, resulting in a 300% increase in requests per second (RPS), Debugger integration, improved library support, and granular verification logs. We’re excited to announce that this new API, Verify v2, is now GA. * [Introducing Twilio's SOCless: Automated Security Runbooks](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-socless.md): Twilio's SOCless is an open source security automation framework scaling, speeding and standardize response to security issues. See how to get started or contribute. * [Empower Your Business To Communicate with Customers Using Twilio](https://www.twilio.com/en-us/blog/partners/integrations/communicate-customers-crm-twilio-extension.md): Learn to use SuperWorkerAI’s CRM for Twilio extension, which allows you to communicate with your customers over Text and Calls using Twilio APIs * [Overcoming the Spam Epidemic: Twilio Branded Calling Enters Public Beta in the UK, Canada, and Germany](https://www.twilio.com/en-us/blog/products/launches/public-beta-branded-calling-uk-canada-germany.md): Twilio is releasing Branded Calling to public beta in the UK, Canada, Germany. Become instantly familiar. Let customers recognize and trust your calls. * [Don’t Reinvent The Wheel: Whispir Helps Developers Deploy Faster](https://www.twilio.com/en-us/blog/partners/spotlights/whispir-signal-developer-automation-html.md): Don't Reinvent The Wheel: Whispir Helps Developers Deploy Faster * [Twilio Startup Labs Founder Spotlight: Yaoyee Ng & Zane Lim, Worq Health](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-yaoyee-ng-zane-lim-worq-health.md): An Interview with Worq Health co-founders Yaoyee Ng and Zane Lim, for Twilio Startup Labs * [Launch WhatsApp faster with Twilio: Senders API GA, plus Typing Indicators, Flows, and a smoother ISV experience](https://www.twilio.com/en-us/blog/products/launches/launch-whatsapp-faster-with-twilio--senders-api-ga--plus-typing-.md): Twilio just made WhatsApp easier to launch and scale. The Senders API for WhatsApp is GA, Typing Indicators and Flows are supported, and ISV onboarding is streamlined, so you can meet customers faster, stay on brand, and grow with less friction. * [SIGNAL London and SIGNAL Singapore 2023: News for Developers](https://www.twilio.com/en-us/blog/events/signal-london-singapore-2023-for-developers.md): * [Datadog integration for Twilio Communications](https://www.twilio.com/en-us/blog/partners/integrations/twilio-datadog-integration.md): Datadog's Twilio integration is built to amplify your Twilio communications through performance, security, and cloud cost management * [Authy OneTouch Now On Desktop - Authy](https://www.twilio.com/en-us/blog/products/launches/more-authy-innovation-onetouch-now-on-desktop.md): The Future Of Authentication Most authentication across the web is reliant on a username and password pair, a security strategy that’s decades old and out of date. Two-factor authentication (2FA) has helped increase security, but most often it’s implemented by sending security codes via an ever increasingly insecure SMS platform. More and more we see … Continue reading "Authy OneTouch Now On Desktop" * [SIGNAL Sydney 2025: A Sold‑out Debut on the Harbour](https://www.twilio.com/en-us/blog/events/signal-sydney-2025-recap.md): Twilio SIGNAL traveled to Sydney for the first time in 2025, gathering 283 customers, partners, and leaders. * [Introducing the Pricing API — easy access to your current Twilio prices](https://www.twilio.com/en-us/blog/products/launches/introducing-the-pricing-api-html.md): Our customers have a variety of applications and use cases that demand a simple, yet flexible way to retrieve Twilio prices. For many customers, our ex * [What's new in the Twilio helper library for ASP.NET (v8.0.0 - March 2023)](https://www.twilio.com/en-us/blog/products/launches/twilio-helper-library-for-aspdotnet-v8.md): Learn about the new features, improvements, and breaking changes in the 8th release of the Twilio helper library for ASP.NET. * [The New Latency Report in Messaging Insights](https://www.twilio.com/en-us/blog/products/launches/new-latency-report-messaging-insights.md): * [Announcing Twilio Support for Meta’s WhatsApp Marketing Messages Lite API on Private Beta](https://www.twilio.com/en-us/blog/products/launches/announcing-twilio-support-for-meta-s-whatsapp-marketing-messages.md): Boost high-volume WhatsApp marketing with Twilio's support for Meta’s MM Lite API. Optimize deliverability and minimize errors seamlessly. Get started now. * [Qunomedical Medical Marketplace uses Twilio Flex to Innovate with C20Y](https://www.twilio.com/en-us/blog/partners/spotlights/qunomedical-medical-marketplace-uses-twilio-flex-to-innovate-with-c20y.md): * [Introducing New Answering Machine Detection](https://www.twilio.com/en-us/blog/products/launches/introducing-new-answering-machine-detection-html.md): Voice alerts and notifications work best when they’re tailored to their audience. That’s why we’re excited to announce a brand new, enhanced Answ * [Introducing The Twilio Module For Node.js](https://www.twilio.com/en-us/blog/products/launches/introducing-the-twilio-module-for-node-js-html.md): Introducing The Twilio Module For Node.js by Kevin Whinnery. * [Streamline your Onboarding with Lookup Identity Match: Secure Real-time Identity Verification](https://www.twilio.com/en-us/blog/products/launches/identity-match-now-generally-available.md): x * [Connect with your customers anytime, anywhere with Flex Mobile](https://www.twilio.com/en-us/blog/products/launches/flex-mobile.md): Flex Mobile enables employees to connect with customers from wherever they are. Extend Twilio Flex with an iOS/Android app with no development required * [Introducing New Twilio Editions Packages For Companies At Scale](https://www.twilio.com/en-us/blog/products/launches/introducing-new-twilio-editions-packages-companies-scale.md): Twilio Editions are designed to solve key Enterprise requirements like user administration, data and analytics controls, and security and compliance. * [Abstraction and Orchestration — How We Built the Twilio API for WhatsApp](https://www.twilio.com/en-us/blog/products/building-the-twilio-api-for-whatsapp.md): A behind-the-scenes look at how Twilio integrates with the WhatsApp Business API * [The Four Ps of Marketing Explained | Twilio](https://www.twilio.com/en-us/blog/insights/four-ps-marketing-mix.md): Learn everything you need to know about the Four Ps of Marketing to master the marketing mix and better sell products and services to your customers. * [Garduino Phone – Saving Plants from Negligent Parents using Twilio, Arduino and Sinatra](https://www.twilio.com/en-us/blog/products/launches/garduino-phone-using-twilio-arduino-and-sinatra-html.md): Garduino Phone - Saving Plants from Negligent Parents using Twilio, Arduino and Sinatra * [Twilio Brings the Power of Communications to IBM Cloud Platform, Codename: BlueMix](https://www.twilio.com/en-us/blog/partners/integrations/twilio-and-ibm-codename-bluemix-nt-html.md): Twilio Brings the Power of Communications to IBM Cloud Platform, Codename: BlueMix * [19 Best Email Fonts That Won't Let You Down in 2025](https://www.twilio.com/en-us/blog/insights/best-email-fonts.md): Stop guessing with email fonts. Get our expert list of 19 email-safe fonts that render perfectly in Gmail, Outlook, and mobile clients. * [Meeting customers where they are: The key to effective support | Twilio](https://www.twilio.com/en-us/blog/insights/cx/Meeting-customers-where-they-are-with-effective-support.md): Discover the key findings from Twilio's Consumer Preferences Report that prove aligning your support strategy with customer preferences is essential for building trust, loyalty, and lasting relationships. * [Nomorobo Blocks 15.1 Million Calls In One Year with Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/nomorobo-blocks-14-million-calls-in-one-year-with-twilio-html.md): Nomorobo Blocks 15.1 Million Robocalls With Twilio * [Twilio Call Recording Controls is Now Generally Available](https://www.twilio.com/en-us/blog/products/launches/twilio-call-recording-controls-is-now-generally-available.md): Today, we are excited to announce the general availability of Call Recording Controls, which give you the flexibility to determine which parts of your conversations are recorded. With Call Recording Controls, you can start, stop, pause, and resume recordings using a simple API. * [How to Use Gmail Actions in Your Email Program](https://www.twilio.com/en-us/blog/insights/how-to-use-gmail-actions-in-your-email-program.md): Learn about how to set up Gmail actions, which allow recipients to interact with your product or service without opening the email if they don’t need to. * [How to Flush the Mail Queue in Postfix](https://www.twilio.com/en-us/blog/insights/how-to-flush-the-mail-queue-in-postfix.md): New to the email queue? We've got you covered. This tutorial will show you how how to view, flush, and purge queued mail in Postfix. * [What is AI customer memory? How it works & getting started](https://www.twilio.com/en-us/blog/insights/ai-customer-memory.md): Stop making customers repeat themselves. Learn how AI customer memory systems work, what to look for, and how leading platforms compare in 2026. * [SIGNAL Singapore 2024: From Communications to Connections](https://www.twilio.com/en-us/blog/events/signal-2024-singapore-developer-recap.md): Learn about Twilio's 2024 SIGNAL event, as well as its developer track and sessions. * [New Twilio Interconnect Location - São Paulo](https://www.twilio.com/en-us/blog/products/launches/new-twilio-interconnect-sao-paulo.md): Twilio announces the expansion of our Interconnect exchange to South America with the addition of a new location in São Paulo, Brazil. * [What Is Return-Path Header (And Why It Matters)](https://www.twilio.com/en-us/blog/insights/what-is-return-path.md): Return-path is a hidden email header that indicates how bounced emails will be processed and is separate from your original sending address. * [Twilio Sydney Interconnect Exchange is Live with Continued Expansion in APAC](https://www.twilio.com/en-us/blog/products/launches/twilio-sydney-interconnect-exchange-live.md): Twilio has opened a new Interconnect exchange in APAC in Sydney, Australia. See our product support and features. * [Twilio Talks: Learn about Twilio’s approach to tackling GDPR](https://www.twilio.com/en-us/blog/insights/compliance/twiliotalks-twilios-approach-to-tackling-gdpr-html.md): Our first leadership principle is to “wear the customer’s shoes.” We want to make sure that we meet the standards that our customers expect from us — * [How to retrieve and restore deleted text messages](https://www.twilio.com/en-us/blog/insights/cloud-comms/how-to-retrieve-deleted-text-messages.md): Accidents happen. Learn how to recover crucial deleted text messages from your iPhone or Android device and get back in business with Twilio. * [7 Genius Ways to Use AI to Write Emails](https://www.twilio.com/en-us/blog/insights/how-to-use-ai-write-emails.md): Learn all the clever ways to use AI to write emails faster and more error proof at scale with tips, strategies, and practical tactics. * [Contact Centers: Introducing Agent Conference](https://www.twilio.com/en-us/blog/products/launches/introducing-agent-conference-for-contact-centers-html.md): Place outbound calls to prospects without TwiML fetch. Agent Whisper feature to coach agents. Available now in public beta. Conference is at the core o * [Twilio Content API and Content Editor are Now in Public Beta](https://www.twilio.com/en-us/blog/products/launches/content-api-editor-public-beta.md): Create and manage rich messaging templates with the Twilio Content API, now in public beta. * [Twilio Lookup Line Type Intelligence Now Live](https://www.twilio.com/en-us/blog/products/launches/generally-available-lookup-line-type-intelligence.md): Discover Twilio Lookup Line Type Intelligence, now Generally Available! Validate phone numbers instantly, reduce fraud, and boost conversions. Try today. * [One Acre Fund’s Digital Transformation](https://www.twilio.com/en-us/blog/partners/spotlights/OneAcreFundDigitalFarming.md): Learn how One Acre Fund is blending traditional farming knowledge with digital tools to empower African farmers in adapting to climate change and enhancing resilience. Supported by Twilio.org. * [Announcing Public Beta Availability of Twilio's Voice Integrity to Remediate Spam Labels](https://www.twilio.com/en-us/blog/products/launches/public-beta-voice-integrity.md): Learn about remediating spam labels on your phone numbers through Voice Integrity * [From Analog to APIs: WESA and WYEP Power Membership Drives with Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/wesa-and-wyep-power-membership-drives-with-twilio-html.md): WESA and WYEP Power Membership Drives with Twilio * [Twilio Health Score for Messaging and Personalized Recommendations GA in Console](https://www.twilio.com/en-us/blog/products/launches/health-score-recommendations-generally-available.md): Twilio's advanced monitoring, data, and engagement tools Twilio Health Score for Messaging and Personalized Recommendations are now generally available * [The Tech Behind A Tow: The City Of Boston Reunites Cars With Owners Using Twilio Voice](https://www.twilio.com/en-us/blog/partners/spotlights/city-of-boston-twilio-voice-nt-html.md): The Tech Behind A Tow: The City Of Boston Reunites Cars and Owners With Twilio Voice * [Email Marketing: What is Click to Open Rate (CTOR)?](https://www.twilio.com/en-us/blog/insights/click-to-open-rate-how-relevant-is-my-email.md): Learn how to calculate click-to-open rate (CTOR) with our formula, definition, and examples. Discover the key difference between CTR vs CTOR. * [Introducing the twiml-i18n Library](https://www.twilio.com/en-us/blog/products/launches/introducing-twiml-i18n-npm-package.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [2010 Mozilla Summit Recap: July 7 – 9, Whistler, Canada](https://www.twilio.com/en-us/blog/events/2010-mozilla-summit-recap-july-7-9-whistler-canada-html.md): The Mozilla Summit far surpassed my expectations. The event was personal, technical, creative and inspiring all at once. The Mozilla Summit is an invit * [Tabs Coming to Apple Mail | Twilio](https://www.twilio.com/en-us/blog/insights/apple-mail-tabs.md): Discover how Apple Mail’s new tabs in iOS 18 affect email engagement and get tips to prepare your email strategy. * [Preparing For Dreamforce’s Million Dollar Hackathon: Updated Twilio SFDC Libraries](https://www.twilio.com/en-us/blog/products/launches/dreamforces-million-dollar-hackathon-updated-twilio-sfdc-libraries-html.md): Preparing For Dreamforce’s Million Dollar Hackathon: Updated Twilio SFDC Libraries * [Cloud Elements Connects SendGrid and Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/cloud-elements-connects-sendgrid-and-twilio-html.md): Cloud Elements Connects Twilio and SendGrid with the Messaging Hub Platform * [New Sending Requirements for Gmail & Yahoo!](https://www.twilio.com/en-us/blog/insights/new-sending-requirements-for-gmail-yahoo.md): Google announced a new set of requirements for senders with volumes greater than 5K emails daily to Gmail. Here's a look at the requirements. * [Interconnect is Now Global – New Exchanges in Europe and Asia](https://www.twilio.com/en-us/blog/products/launches/interconnect-is-now-global-new-exchanges-in-europe-and-asia-html.md): Today, we’re excited to announce the launch of two new Interconnect Exchanges – Europe (London) and Asia (Singapore) – making private conne * [What you Missed from Messaging at SIGNAL 2021](https://www.twilio.com/en-us/blog/products/what-you-missed-from-messaging-at-signal-2021.md): Learn about what Twilio introduced at SIGNAL 2021 for the next generation of messaging. * [The National Association Of Guide Dog Users Chooses Twilio To Power Their Hotline, Track Down Illegal Denial Of Service Issues](https://www.twilio.com/en-us/blog/partners/spotlights/the-national-association-of-guide-dog-users-chooses-twilio-to-power-their-hotline-track-down-illegal-denial-of-service-issues-html.md): There’s a good reason guide dogs have “don’t pet me, I’m working” printed on their harnesses. They may be adorable, but they’re working dogs first and foremost. Guide dogs offer blind men and women tremendously valuable services from navigation, to security, to companionship. The National Association of Guide Dog Users, a division of the National Federation of the Blind, gives blind people the access, training and * [What is a No-Reply Email? Key Reasons to Avoid Them | Twilio](https://www.twilio.com/en-us/blog/insights/why-you-should-not-use-noreplydomain-com-in-your-emails.md): Do not reply emails can make users frustrated and confused. Learn what a no-reply email is & best practices to improve email deliverability. * [Interview with Salesmsg CEO Chris Brisson](https://www.twilio.com/en-us/blog/partners/spotlights/no-code-text-solution-with-salesmsg.md): Salesmsg has built a best-in-class, no-code texting solution for businesses looking to engage their customers at scale. * [Introducing Voice for AI Assistants, now in Developer Preview](https://www.twilio.com/en-us/blog/products/launches/introducing-voice-ai-assistants-developer-preview.md): Explore Twilio's new Voice for AI Assistants in Developer Preview, enabling smart voice apps for seamless, human-like customer interactions * [A New Era of Contact Center Software is Here: Twilio Flex Now Generally Available 🎉](https://www.twilio.com/en-us/blog/products/launches/flex-contact-center-platform-generally-available.md): A new era of contact center software has arrived. Get started free with the only contact center platform that’s Instantly deployable and programmable at every layer of the stack. * [Puzzel WFM Integration Designed for Twilio Flex](https://www.twilio.com/en-us/blog/partners/integrations/flex-wfm-puzzel-integration.md): This blog post provides information regarding Puzzel’s WFM integration for Twilio Flex. * [HotPads Uses Twilio to Reduce Fraud in Real Estate Transactions](https://www.twilio.com/en-us/blog/partners/spotlights/hotpads-uses-twilio-to-reduce-fraud-in-real-estate-transactions-html.md): HotPads is a map-based housing search engine. Apartments and houses are listed for rent and for sale, along with foreclosures, vacation rentals and hot * [Twilio Sync – Public Beta Now Open](https://www.twilio.com/en-us/blog/products/launches/sync-public-beta-now-open-html.md): Synchronize web and mobile apps with a single authoritative state in the cloud. Simple math: pay for the time your endpoints are connected, with a dail * [loveholidays uses Twilio Flex to Improve Agent Productivity by 20%](https://www.twilio.com/en-us/blog/partners/spotlights/loveholidays-uses-twilio-flex-improve-agent-productivity-20.md): * [5 Veterinary Digital Marketing Strategies](https://www.twilio.com/en-us/blog/insights/veterinary-digital-marketing-strategies.md): Learn the veterinary digital marketing strategies to get your practice to stand out from the pack and get the highest returns on your investments. * [How to Write Fun Emails (Plus Funny Email Examples)](https://www.twilio.com/en-us/blog/insights/how-to-write-fun-emails-plus-examples.md): Use these tips and funny email examples to help you create fun or funny emails that align with your brand and resonate with your recipients. * [Real-Time Conversation Intelligence for Enhanced Business Outcomes](https://www.twilio.com/en-us/blog/products/launches/conversation-intelligence.md): Supercharge your agents' performance with Twilio's real-time Conversation Intelligence. Transform interactions, reduce fraud, and boost compliance effortlessly. Start optimizing today! * [SMS vs. WhatsApp: What’s best for your business | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/sms-vs-whatsapp-for-business.md): Discover if SMS or WhatsApp suits your business best. Learn about reliability, rich media, and audience engagement with tips for effective messaging. * [Decoding AI: How To Gain A Competitive Edge through Continuous Learning](https://www.twilio.com/en-us/blog/insights/ai/decoding-ai-continuous-learning.md): Learn about our webinar series “Bridging the Gap: Integrating AI with Development in FSI” and see AI with Steve Monaghan, Executive Chairman of Human AI Pte Ltd. * [20 email newsletter examples that don't suck in 2026](https://www.twilio.com/en-us/blog/insights/12-must-open-email-newsletter-examples-to-learn-from.md): Stop sending boring newsletters. These 20 email examples prove that newsletters can be engaging, valuable, and worth opening every single time. * [What is a plain text email (and how to use it)? | Twilio](https://www.twilio.com/en-us/blog/insights/plain-text-email.md): While basic, there’s a time and place for plain text emails, even in marketing. Learn what it is, how it works, and best practices. * [The Art of the Attendance: Why MWC is the Ultimate B2B Spectacle](https://www.twilio.com/en-us/blog/events/visit-twilio-at-mwc-2026.md): Twilio will be at Mobile World Congress (MWC) from March 2-5, 2026. Find us at Hall 5, Booth # 5C60 * [Disruption Triggers Defense - How Twilio Flex is Shaking Up the Contact Center Landscape](https://www.twilio.com/en-us/blog/insights/cloud-comms/twilio-flex-shaking-up-contact-center-landscape.md): With Flex, Twilio takes a platform approach to the contact center. Gain the flexibility to design, create and manage a contact center for your business. * [How Twilio Startups and DigitalOcean work together to support founding teams](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startups-digital-ocean.md): Twilio Startups announces our partnership with DigitalOcean to provide in-depth support, content, and mentorship opportunities for the startup ecosystem. * [Five Reasons Why You Might Want to Join Us for SIGNAL](https://www.twilio.com/en-us/blog/events/why-developers-attend-signal.md): * [Introducing Lookup Reassigned Number](https://www.twilio.com/en-us/blog/products/launches/introducing-lookup-reassigned-number.md): With Lookup Reassigned Number, businesses can harness mobile-based intelligence to determine if the same user who previously owned a phone number is still the owner. * [From Sticky Notes To SMS: 7Shifts Organizes Employee Scheduling](https://www.twilio.com/en-us/blog/partners/spotlights/7shifts-organizes-employee-scheduling-via-sms-html.md): 7Shifts Organizes Employee Scheduling via SMS * [Introducing Conversation Orchestrator: Connected Conversations with Conversation Orchestrator](https://www.twilio.com/en-us/blog/products/launches/conversation-orchestrator.md): * [Introducing Twilio Conversations: Now, every message becomes an invitation for a conversation](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-conversations.md): With Twilio Conversations, every business can use cross-channel conversations to build long-lasting customer relationships. * [How to Use SMS Services for Customer Engagement](https://www.twilio.com/en-us/blog/insights/best-practices/how-to-use-sms-services-customer-engagement.md): From appointment reminders to SMS marketing and beyond, SMS is a valuable tool for businesses. Learn how to use SMS services for customer engagement. * [Announcing Twilio Event Streams Public Beta](https://www.twilio.com/en-us/blog/products/launches/twilio-event-streams-public-beta.md): Twilio Event Streams is a single integration point for all your Twilio data and now in public beta. * [The Construction Company’s Guide to Email Marketing](https://www.twilio.com/en-us/blog/insights/construction-company-email-marketing.md): Learn the ins and outs of email marketing in this guide designed specifically for construction companies. * [Phone Numbers in Central and South America: Argentina, Costa Rica, Chile, and more!](https://www.twilio.com/en-us/blog/products/launches/central-and-south-american-phone-numbers-html.md): Local phone numbers are critical for businesses looking to land and expand into new territories. Provisioning virtual numbers that are in the same mark * [Get a Local Identity with Area Code Geomatch](https://www.twilio.com/en-us/blog/products/launches/get-a-local-identity-with-area-code-geomatch-html.md): Sends messages from phone numbers in the same area code as the recipient. Available for recipients in the US and Canada. Free public beta now open. The * [40+ Content Marketing Best Practices in 2026](https://www.twilio.com/en-us/blog/insights/content-marketing-best-practices.md): Learn the must-know content marketing best practices in 2025 (plus a checklist) to maximize your time, efficiency, and output. * [Parse API](https://www.twilio.com/en-us/blog/insights/parse-api-oh-what-you-can-do.md): Learn how the Parse API from SendGrid can streamline email parsing, improve communication, and increase efficiencies for your organization. Explore real-world examples and possibilities with this flexible tool. * [Dovetail Software Makes Phone Calls From Their CRM with Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/dovetail-software-makes-phone-calls-from-their-crm-with-twilio-html.md): Guest post by Kevin Miller Dovetail Software Can your CRM place a phone call? When new cases come in we have many ways of having our support team notif * [WhatsApp Business Calling on Twilio Voice - Seamless Engagements](https://www.twilio.com/en-us/blog/products/launches/generally-available-whatsapp-business-calling-twilio-voice.md): Boost customer engagement on WhatsApp with Twilio Voice. Easily launch voice calls directly in-app. Enjoy fast onboarding and enterprise reliability. * [Twilio Frontline – connecting sales and relationship managers to clients – is now Generally Available](https://www.twilio.com/en-us/blog/products/launches/twilio-frontline-connecting-sales-and-relationship-managers-to-clients-is-now-generally-available.md): * [2026 guide to create ads that click to WhatsApp with Twilio](https://www.twilio.com/en-us/blog/products/2026-guide-to-create-ads-that-click-to-whatsapp-with-twilio.md): * [Get Started With Deliverability Insights](https://www.twilio.com/en-us/blog/insights/get-started-with-deliverability-insights.md): Optimize your inbox rate and boost engagement with customers with Deliverability Insights. Access your Twilio SendGrid account to get started! * [Twilio in Stripe Projects - Integration Guide](https://www.twilio.com/en-us/blog/partners/integrations/provision-twilio-communications-channels-stripe-projects.md): Twilio is available as a communications provider in Stripe Projects. Create an account, connect billing, and get credentials without leaving the command line. * [Building the next generation of journeys](https://www.twilio.com/en-us/blog/products/launches/building-the-next-generation-of-journeys.md): Twilio Engage’s redesigned Journeys architecture introduces event-triggered, real-time customer journeys that allow businesses to deliver highly personalized messages without tying up engineering resources, supporting use cases like shopping cart abandonment and financial service applications. * [WhatsApp just changed how customers identify themselves. Here's what to do about it](https://www.twilio.com/en-us/blog/products/whatsapp-just-changed-how-customers-identify-themselves.md): Discover how WhatsApp's shift to Usernames impacts CRM. Adapt with Twilio's seamless integration to keep user data connected. Learn more now! * [Fancy Hands Brings Personal Assistants to Everyone](https://www.twilio.com/en-us/blog/partners/spotlights/fancy-hands-brings-personal-assistants-to-everyone-html.md): Fancy Hands delivers personal assistants to everyone with Twilio. * [Authy for Chrome App & Extension End of Life - Authy](https://www.twilio.com/en-us/blog/products/authy-chrome-app-extension-end-life.md): Authy & Chrome Back in 2014, Authy used the Chrome Apps framework to build and launch a multi-platform app that was not only easy to install, but also looked, felt and worked just as great as the Authy mobile app for smartphones and other digital devices. However, in January 2020, Google announced that they will be ending support of … Continue reading "Authy for Chrome App & Extension End of Life" * [Inbound vs. Outbound Email](https://www.twilio.com/en-us/blog/insights/inbound-vs-outbound-emails.md): Inbound vs. outbound email marketing—what's the difference? Outbound helps you cast a wide net, while inbound reaches targeted audiences. * [How to use AI in customer service | Twilio](https://www.twilio.com/en-us/blog/insights/ai/how-to-use-ai-in-customer-service.md): Learn how to use AI in customer service with Twilio. * [From Idea to Index: How Twilio Voice and AI Helped Bring the Guinness Price Index to Life](https://www.twilio.com/en-us/blog/events/matt-cortland-guinness-price-index-signal-berlin-2026.md): Matt Cortland, the creator of the Guinness Price Index, talks about the project and the technology backing it. More at Twilio’s SIGNAL Berlin in June 2026. * [Call avoidance: What is it and how do you prevent it?](https://www.twilio.com/en-us/blog/insights/cloud-comms/call-avoidance-guide.md): Call avoidance from your agents can cause a bad experience for customers trying to reach your call or contact center. Learn what it is and how to prevent it. * [Empower Partners for AI: Twilio AI Certification](https://www.twilio.com/en-us/blog/partners/spotlights/empowering-partners-for-the-ai-era--twilio-ai-certification-prog.md): Twilio expands its AI Certification Program, empowering a growing network of partners to turn innovation into real customer outcomes. * [Exchange Solutions Builds An IVR Platform For Personal Customer Support, Runs 660k Calls In 10 Days](https://www.twilio.com/en-us/blog/partners/spotlights/exchange-solutions-builds-an-ivr-platform-for-personal-customer-support-runs-660k-calls-in-10-days-html.md): Exchange Solutions Builds An IVR Platform For Personal Customer Support, Runs 660k Calls In 10 Days * [Introducing IP ACL CIDR Block Support - SIP Interface and Elastic SIP Trunking](https://www.twilio.com/en-us/blog/products/launches/ip-acl-cidr-block.md): Customers can specify IP address range with network prefix (cidr_prefix_length) for both Elastic SIP Trunking and SIP Interfaces. Support in Console & API. * [Twilio Conversations API now Generally Available](https://www.twilio.com/en-us/blog/products/launches/twilio-conversations-api-now-generally-available.md): * [Introducing SIP Registration](https://www.twilio.com/en-us/blog/products/launches/introducing-sip-registration-html.md): We’re excited to introduce a new way to use the Twilio Voice API – via SIP Registration. Now you can connect your SIP-enabled devices or softphon * [Successful Messaging Tactics for ISVs](https://www.twilio.com/en-us/blog/insights/best-practices/successful-messaging-tactics-for-isvs.md): How to ensure that you, as an Independent Software Vendor (ISV), are able to manage compliance risks, and effectively reduce filtering and bad sending on your Twilio-powered platform. * [Introducing Twilio Add-ons: Do more with less code](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-add-ons-html.md): Introducing Twilio Add-ons: Do more with less code * [Announcing IP Messaging: APIs for Embedding Advanced Chat](https://www.twilio.com/en-us/blog/products/launches/announcing-ip-messaging-apis-for-embedded-chat-html.md): Announcing Twilio IP Messaging * [Soft Bounces vs. Hard Bounces: Why Emails Bounce](https://www.twilio.com/en-us/blog/insights/email-bounce-management.md): What's the difference between soft bounces vs. hard bounces and what causes them to occur? Learn about email bounces and why they happen. * [SIGNAL Singapore 2024: Fulfilling the promise of customer engagement AI through communications and contextual data](https://www.twilio.com/en-us/blog/events/signal-2024-singapore-recap.md): Twilio SIGNAL Singapore’s return gathered customers, partners, and leaders and experts to share ideas on cultivating deep customer connections. * [Introducing Twilio Studio, the Fastest Way to Build With Twilio](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-studio-html.md): A visual drag-and-drop interface that allows cross-functional teams to accelerate the development of world-class customer engagement applications. * [What Is a Suppression List?](https://www.twilio.com/en-us/blog/insights/what-is-a-suppression-list.md): Learn about email suppression lists, why they matter, and how you can use them most effectively in your email program. * [2024 State of Customer Engagement Report highlights AI's game-changing role | Twilio](https://www.twilio.com/en-us/blog/insights/trends/2024-state-of-customer-engagement-highlights-AI.md): 5 key trends from our new 2024 State of Customer Engagement Report show how AI and trusted communications tools are shaping—and enhancing—customer engagement strategies across the globe. * [Communication Trends](https://www.twilio.com/en-us/blog/insights/trends.md): Explore the latest trends shaping how businesses communicate—from consumer preferences to emerging channels, and more. * [Twilio Elastic SIP Trunking Increases Momentum](https://www.twilio.com/en-us/blog/products/elastic-sip-trunking-increases-momentum.md): The Twilio Elastic SIP Trunking product line has been firing on all cylinders over the past year, realizing impressive gains across all key business metrics. The results validate our strategy, which is to build a disruptive SIP trunking service in the cloud that provides customers increased business agility, PSTN connectivity that is accessible all over the world, and significantly lower costs. Our expanding momentum has been recognized by respected third parties, including TMC, Eastern Management Group and Omdia. Most gratifying is the growing list of customers who have entrusted Twilio with their PSTN connectivity. * [Hobnob Automates Away The Pain Of Event Invites With Help From The TwilioFund Program](https://www.twilio.com/en-us/blog/partners/spotlights/hobnob-twilio-fund-html.md): Hobnob Automates Away The Pain Of Event Invites With Help From The TwilioFund Program * [Catching up with Voice Insights](https://www.twilio.com/en-us/blog/products/catching-up-with-voice-insights.md): * [Introducing Generative Custom Operators for Voice Intelligence](https://www.twilio.com/en-us/blog/products/launches/generative-custom-operators-voice-intelligence-public-beta.md): Generative Custom Operators for Twilio Voice Intelligence, which use natural language to derive insights from customer interactions with LLMs, are now in public beta. * [3 Twilio Customers Make Robert Scoble's Top 25 Startups to Watch in 2010](https://www.twilio.com/en-us/blog/partners/spotlights/3-twilio-customers-make-robert-scobles-top-25-startups-to-watch-in-2010-html.md): Robert Scoble’s list of startups to watch for 2010. Two of the three we can talk about publicly, and the third is a secret for now (feel free to * [Reflections from DEFCON 31 | InfoSec @Twilio](https://www.twilio.com/en-us/blog/events/reflections-from-defcon31.md): In this post, we will explore the highlights of Twilio’s presence at DEFCON31 and share our reflections from this experience. * [Announcing General Availability of Twilio’s Programmable Voice Mobile SDKs 3.0](https://www.twilio.com/en-us/blog/products/launches/voice-sdk-3-0.md): Twilio Voice SDK 3.0 is now Generally Available – build engaging calling experiences into your Apps. Improved audio and efficiency, plus contextual calling * [Gmail and Yahoo’s New Sender Requirements: A Closer Look](https://www.twilio.com/en-us/blog/insights/gmail-yahoo-sender-requirements.md): Learn about Gmail and Yahoo!'s new sender requirements and what you should do to become compliant and protect your sending. * [Building For Millions: How RedBeacon Revamped Their Customer Contact Center In One Month](https://www.twilio.com/en-us/blog/partners/spotlights/building-for-millions-how-redbeacon-revamped-their-customer-contact-center-in-one-month-nt-html.md): RedBeacon Revamped Their Customer Contact Center With Twilio In One Month * [#SIGNALConf Recap from @VogueAndCode](https://www.twilio.com/en-us/blog/events/signalconf-recap-vogueandcode.md): * [Understanding 2FA, the Authy App, and SMS - Authy](https://www.twilio.com/en-us/blog/products/understanding-2fa-the-authy-app-and-sms.md): Authy was recently contacted by Decryptionary, a cryptocurrency and blockchain dictionary, with concerns about security vulnerabilities of using SMS for two-factor authentication (2FA) and questions about how SMS is used in conjunction with the Authy 2FA apps. These are great questions. There has been an increase in phone porting attacks (sometimes known as SIM swapping). … Continue reading "Understanding 2FA, the Authy App, and SMS" * [How a Load Test Saved a Florida County Election Call Center in Four Lines of Code](https://www.twilio.com/en-us/blog/partners/spotlights/how-a-load-test-saved-a-florida-county-election-call-center-in-4-lines-of-code-nt-html.md): How A Load Test Saved A Florida County Election Call Center In 4-lines of Code * [Reduce Your Bill With Origin-Based Pricing](https://www.twilio.com/en-us/blog/products/launches/reduce-bill-with-origin-based-pricing-html.md): Have you built a Contact Center, Click-to-Dial, or Voice Notification solution using Outbound Voice or Elastic SIP Trunking with calls localized in Eur * [What Are Email APIs & How Do They Work?](https://www.twilio.com/en-us/blog/insights/what-is-an-email-api.md): Using an Email API can help connect an app or service to an email service provider without the heavy developmental lift. Learn more about email APIs. * [How Email Delivery Works | Twilio](https://www.twilio.com/en-us/blog/insights/how-email-delivery-works.md): Learn about the lifecycle of an email and the key checkpoints that can significantly impact its delivery. * [Unlocking super agents with the power of data & AI | Twilio](https://www.twilio.com/en-us/blog/insights/ai/super-agents-data-ai.md): AI is making waves in the customer service industry. Learn how you can leverage data and AI to turn your agents into super agents. * [7 Email List Management Tips | Twilio](https://www.twilio.com/en-us/blog/insights/email-list-management-best-practices.md): Get the email list management best practices that will help you perform, prove ROI, and impress your boss. Read our five-minute guide to get a leg up. * [A New Platform Chapter — And Why Partners Are at the Center of It](https://www.twilio.com/en-us/blog/partners/partners-platform-signal-2026.md): Twilio just launched Twilio Conversations — a unified platform for AI-era customer engagement. Here's what it means for partners, and why the ecosystem is at the center of everything that comes next. * [Authy vs. Google Authenticator - Authy](https://www.twilio.com/en-us/blog/products/authy-vs-google-authenticator.md): With every breach, every hack, every lost or stolen phone, online users have a similar thought: “I hope my private data didn’t just leak into the vast and very dark internet.” There’s a good reason to fear: once your personal data is out there, it’s out there for good. That’s why online security is a … Continue reading "Authy vs. Google Authenticator" * [Announcing the Assets Plugin for the Twilio CLI](https://www.twilio.com/en-us/blog/products/launches/assets-plugin-twilio-cli.md): * [Voice calling is now available in Twilio Frontline](https://www.twilio.com/en-us/blog/products/launches/voice-calling-is-now-available-in-twilio-frontline.md): Voice calling in Twilio Frontline is now in Public Beta. Enable and access voice capabilities with your Frontline application on iOS or Android. * [Introducing the Twilio Dev Phone](https://www.twilio.com/en-us/blog/products/launches/introducing-the-dev-phone.md): Try the Twilio Dev Phone, which lets you send and receive calls and SMS straight from your local development environment. * [How Twilio and Databricks CustomerLake help businesses activate customer insights through trusted communications channels | Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/from-customer-intelligence-to-customer-engagement.md): How Twilio and Databricks CustomerLake help businesses activate customer insights through trusted communications channels | Twilio * [AI-Powered Compliance Toolkit for SMS Regulations](https://www.twilio.com/en-us/blog/products/launches/introducing-compliance-toolkit.md): Discover how Twilio's Compliance Toolkit helps you mitigate your compliance exposure by using AI and machine learning to proactively detect regulatory violations and prevent their transmission. * [Verify Number Deliverability with Twilio Lookup Line Status Public Beta](https://www.twilio.com/en-us/blog/products/launches/lookup-line-status-public-beta.md): Optimize SMS campaigns with Twilio's Lookup Line Status, now Public Beta. Maximize deliverability, reduce bounce rates, and safeguard your budget with authoritative data. * [What Is Text-to-Speech (TTS)?](https://www.twilio.com/en-us/blog/insights/ai/what-is-text-to-speech.md): Text-to-speech (TTS) technology reads digital text aloud. Find out how assistive text-to-speech devices can benefit your business environment. * [Introducing : PCI Compliant over the phone payments](https://www.twilio.com/en-us/blog/products/launches/introducing-pay-pci-compliant-over-the-phone-payments.md): Take credit cards in voice calls with Twilio and PCI-compliant Programmable Voice. With easy code, take payment and improve your customer experience. * [2019 Holiday Email Metrics](https://www.twilio.com/en-us/blog/insights/trends/2019-holiday-email-analytics.md): 2019 Holiday Email Analytics based on billions of emails * [Authy trust-chain for added devices](https://www.twilio.com/en-us/blog/products/twilio-blog-authy-trust-chain-for-added-devices.md): * [TwilioFund Backed Sonar Is Named Facebook Platform Partner, Looks To Future of Messaging Bots](https://www.twilio.com/en-us/blog/partners/spotlights/sonar-messaging-facebook-twilio-html.md): Sonar Named Facebook Platform Partner, Uses Twilio To Power Messaging * [Holiday email marketing best practices for 2026 (and beyond)](https://www.twilio.com/en-us/blog/insights/planning-ahead-for-your-holiday-email-sending.md): Plan your 2026 holiday email campaigns with best practices for list hygiene, sending volume, testing, subject lines, and post-season churn. * [How New Authentication Systems Can be the Key to a Password-Less Future](https://www.twilio.com/en-us/blog/insights/trends/new-authentication-systems-key-password-less-future.md): * [21 Types of Emails Explained (With Tips & Examples)](https://www.twilio.com/en-us/blog/insights/5-email-types-explained-with-examples.md): Learn different types of emails and tips and examples for sending. Find out about product, privacy, event, educational, & promotional emails. * [Introducing Twilio’s Messaging Features for Marketing & Engagement](https://www.twilio.com/en-us/blog/products/messaging-for-marketing.md): Learn about Twilio's messaging features for marketing and engagement. * [Customer Intelligence for Advertisers Twilio](https://www.twilio.com/en-us/blog/products/launches/customer-intelligence-for-advertisers.md): Unlock better ad performance with smarter data. Discover how Segment CDP boosts targeting, attribution, and ROI across every channel. * [Intelligent Alerts | Messaging Insights](https://www.twilio.com/en-us/blog/products/launches/intelligent-alerts.md): Intelligent Alerts is now Generally Available within Twilio's Messaging Insights. Real-time traffic monitoring and troubleshooting. * [PM & EM: Rules of Engagement](https://www.twilio.com/en-us/blog/archive/2021/product-manager-engineering-manager-rules-of-engagement.md): A guiding framework for how EMs + PMs should partner together. * [Twilio & Digitrad Present at PariSoma](https://www.twilio.com/en-us/blog/events/twilio-digitrad-present-at-parisoma-html.md): Last night we headed into SOMA to present Twilio to the French American Chamber of Commerce and telecommunications enthusiasts from around the Bay Area * [As Rent In Shoreditch Skyrockets, Hoxton Mix Gives Startups Virtual Offices using Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/as-rent-in-shoreditch-skyrockets-hoxton-mix-gives-startups-virtual-offices-using-twilio-html.md): As Rent In Shoreditch Skyrockets, Hoxton Mix Gives Startups Virtual Offices using Twilio * [How Interactive Emails Boost Engagement](https://www.twilio.com/en-us/blog/insights/how-to-add-interactive-elements-to-your-emails.md): Learn how to make interactive emails by implementing interactive elements, like swapping images or changing colors on hover, into your email campaign with these 5 examples. * [Twilio Participates in First Successful Test of RCD Using STIR/SHAKEN Protocol](https://www.twilio.com/en-us/blog/products/successful-rcd-test-stir-shaken.md): Twilio and key telecommunications players tested the first call with caller ID and Rich Call Data using the STIR/SHAKEN framework and protocols. * [Evolving Our Trusted Bounty Program: Twilio Adds Safe Harbor to Bug Bounty](https://www.twilio.com/en-us/blog/company/news/evolving-trusted-bounty-program-twilio-adds-safe-harbor-bug-bounty.md): Learn about Twilio's bug bounty program that now includes Safe Harbor vulnerabilities as defects. * [One HTTP Request From Stardom: How Alan Shreve Built ngrok Using Go](https://www.twilio.com/en-us/blog/partners/spotlights/how-alan-shreve-built-ngrok-with-go-html.md): One HTTP Request From Stardom: How Alan Shreve Built ngrok * [Glance Cobrowse with 1-Click Connect™ Integration Designed for Twilio Flex](https://www.twilio.com/en-us/blog/partners/integrations/glance-cobrowse-1click-connect-flex.md): Twilio Flex is partnering with Glance to provide customers with a validated integration for Cobrowse with 1-Click Connect™ * [Integrated Marketing Campaigns Guide | Twilio](https://www.twilio.com/en-us/blog/insights/integrated-marketing-campaigns.md): Learn everything you need to know about an integrated marketing campaign: what it is, how to create it, and how to maximize results. * [How to use generative AI to write SMS copy in seconds | Twilio](https://www.twilio.com/en-us/blog/insights/ai/use-generative-ai-to-write-sms-copy.md): Discover the power of generative AI for SMS marketing campaigns, including how to write AI prompts that create personalized messages to customers. * [Sole Proprietor API and Console Experience for 10DLC Registration is Now Live](https://www.twilio.com/en-us/blog/products/launches/sole-proprietor-api-and-console-experience-for-10dlc-registration.md): Introducing Twilio’s latest Sole Proprietor registration process for A2P 10DLC, meant for hobbyists and businesses without Tax IDs (EIN). * [DigitalOcean Communicates Clearly With Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/digitalocean-communicates-clearly-with-twilio-sms-nt-html.md): The following is a guest post by DigitalOcean At DigitalOcean, we communicate with our customers and staff in numerous ways. One of the most important * [8 ways Twilio’s infrastructure ensures reliability | Twilio](https://www.twilio.com/en-us/blog/insights/cloud-comms/twilio-infrastructure-reliability.md): Discover how Twilio's robust infrastructure ensures global reliability for its customers. Learn the secrets to secure, real-time customer interactions. * [Announcing General Availability of Verify WhatsApp](https://www.twilio.com/en-us/blog/products/launches/introducing-verify-whatsapp-general-availability.md): Twilio Verify WhatsApp is now Generally Available to secure onboarding and verifications with the Verify API * [Introducing Elastic SIP Trunking](https://www.twilio.com/en-us/blog/products/launches/introducing-elastic-sip-trunking-nt-html.md): Introducing Elastic SIP Trunking by Twilio * [Introducing the Redesigned Twilio Status Page](https://www.twilio.com/en-us/blog/products/launches/introducing-redesigned-twilio-status-page.md): Introducing Twilio's new Status Page with increased visibility into Twilio and carrier operations. See the incident updates needed for your business comms. * [Reshaping the Contact Center for a New Era of Customer Interactions](https://www.twilio.com/en-us/blog/partners/spotlights/reshaping-the-contact-center-for-a-new-era-of-customer-interactions-html.md): Reshaping the Contact Center for a New Era of Customer Interactions: Hulu and Home Depot Examples * [Introducing the 2026 Twilio Partner Advisory Board](https://www.twilio.com/en-us/blog/partners/2026-twilio-partner-advisory-board.md): Twilio launches its Partner Advisory Board to shape product strategy with top SI and tech partners across global markets in 2026. * [Contextualizing data on the client-side: Putting marketers in the driver’s seat](https://www.twilio.com/en-us/blog/products/launches/auto-instrumentation.md): Examining Twilio’s technology that gives marketers autonomy over the data collected, no longer requiring engineering resources. * [Introducing the New Twilio Console](https://www.twilio.com/en-us/blog/products/launches/introducing-the-new-twilio-console-html.md): Today, we are excited to announce beta access to the Twilio Console, an all-new account portal. The Console is a complete visual and functional update * [Coronavirus FAQ Chatbot Template Now Available to Health Organizations](https://www.twilio.com/en-us/blog/products/launches/coronavirus-faq-chatbot-template-now-available-health-organizations.md): To make adopting AI-powered chatbots faster and easier, Twilio has created a chatbot template based on the World Health Organization's COVID-19 FAQ. * [Voice Commerce: What It Is, How It Works & Benefits (2026)](https://www.twilio.com/en-us/blog/insights/best-practices/what-is-voice-commerce.md): Voice commerce allows customers to make purchases through voice commands and is quickly growing in popularity. Learn more about v-commerce with Twilio. * [Announcing the Twilio CLI, now in Beta: Install it today!](https://www.twilio.com/en-us/blog/products/launches/announcing-beta-twilio-cli.md): Twilio now has a CLI. Quickly provision numbers, set up webhooks, and build your communications application without leaving your terminal. * [Gym Email Marketing Tips for Better Results | Twilio](https://www.twilio.com/en-us/blog/insights/gym-email-marketing.md): Use these gym email marketings tips to strengthen your results and get more customers trying (and sticking with) your gym. * [4 Ways Twilio’s Product Releases will Advance Nonprofit Tech](https://www.twilio.com/en-us/blog/products/4-ways-twilio-product-releases-will-advance-nonprofit-tech.md): 4 ways product launches at Twilio SIGNAL could shift the nonprofit tech landscape: secure donations, nonprofit contact center and helpline, better chatbots * [2024 Guide: What Is an Allowlist? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-allowlist.md): Allowlists guarantee that the email you want is sent to your primary inbox. Learn what an allowlist is, why you should care, and best practices. * [12 Tried-and-True Email List Sign-Up Forms and Tips](https://www.twilio.com/en-us/blog/insights/email-list-signup-forms.md): Build a valuable mailing list by experimenting with 12 email list sign-up forms & tips. See how brands gain subscribers with these methods. * [Introducing Dual Channel Recording](https://www.twilio.com/en-us/blog/products/introducing-dual-channel-recording-html.md): Introducing Dual Channel Recording * [Twilio SIGNAL 2022 - EMEA Session Highlights](https://www.twilio.com/en-us/blog/events/twilio-signal-2022-emea-highlights.md): Twilio customer session at Signal. * [The 9 Events of Email | Twilio](https://www.twilio.com/en-us/blog/insights/the-nine-events-of-email.md): As emails are sent & recipients interact with them, events are triggered within SendGrid. The Event Webhook sends these 9 events to your app as they happen. * [Mobile Identity Intelligence for trusted communications with Twilio Lookup](https://www.twilio.com/en-us/blog/products/mobile-identity-intelligence-for-trusted-communications-with-twilio-lookup.md): x * [An Insider’s Guide to San Francisco: What to See, Do, Eat, and Drink at #SIGNALConf](https://www.twilio.com/en-us/blog/events/an-insiders-guide-to-san-francisco-what-to-see-do-eat-and-drink-at-signalconf.md): * [Empowering voters with new and evolving digital communication strategies](https://www.twilio.com/en-us/blog/insights/trends/empowering-voters-digital-communication-strategies.md): Digital communications can be a critical part of voter empowerment and get-out-the-vote efforts. During U.S. midterm election week in 2018, inbound message volume spiked 2000%. Learn more. * [How to Reply to an Email](https://www.twilio.com/en-us/blog/insights/6-tips-for-responding-to-your-email-recipients.md): Learn how to reply to an email like a pro with expert tips. Boost your response time and email etiquette with better communication. * [Twilio’s Latest: Smarter Data, Faster Insights & More](https://www.twilio.com/en-us/blog/products/launches/trust-access-data-tools-1.md): Discover Twilio’s newest data features and tools: automate workflows, improve data reliability, and boost engagement across every channel. * [Announcing General Availability of Twilio Functions Invocation](https://www.twilio.com/en-us/blog/products/launches/announcing-general-availability-functions-invocations.md): Announcing the move to General Availability for Twilio Function invocations, what that means, and how you can use functions. * [Partners & Ecosystem](https://www.twilio.com/en-us/blog/partners.md): See how Twilio partners and platform integrations are powering innovation. Explore success stories and new collaborations. * [6 Best Mailchimp Alternatives to Consider for 2025](https://www.twilio.com/en-us/blog/insights/best-mailchimp-alternatives.md): Learn about the best Mailchimp alternatives and what to consider when choosing your email marketing platform. * [Centrifuge](https://www.twilio.com/en-us/blog/archive/2018/introducing-centrifuge.md): Discover Centrifuge—a system designed for high-performance, exact data delivery. Learn how it handles massive event volumes, ensuring no data loss. Join Segment's innovation. * [VoiceBase Unlocks “Big Voice” To Deliver A Better Customer Experience](https://www.twilio.com/en-us/blog/partners/spotlights/voicebase-unlocks-big-voice-to-deliver-a-better-customer-experience-html.md): Voicebase Unlocks "Big Voice" To Deliver A Better Customer Experience * [How to handle mailbox full blocks](https://www.twilio.com/en-us/blog/insights/handling-mailbox-full-blocks.md): Stop ignoring recurring blocks. Learn how to handle mailbox full responses to improve deliverability, prevent spam traps, and boost your sender reputation. * [Twilio™ Verification SDK: Android app SMS permissions & phone verification has never been easier](https://www.twilio.com/en-us/blog/products/launches/twilio-verification-sdk-android-app-sms-permissions-phone-verification-has-never-been-easier-html.md): We’re excited to announce the new Twilio Verification SDK for Android. This SDK lets developers get the most from a new Google API that simplifies SMS * [IP Reputation vs. Domain Reputation: Guide for Email Senders](https://www.twilio.com/en-us/blog/insights/email-reputation-101-ip-reputation-vs-domain-reputation.md): Learn the difference between IP reputation and domain reputation, and how each affects your overall email reputation. * [Communicate With Confidence: Introducing The Twilio Messaging Quality Dashboard](https://www.twilio.com/en-us/blog/products/launches/introducing-the-twilio-messaging-quality-dashboard-nt-html.md): Communicate With Confidence: Introducing The Twilio Messaging Quality Dashboard * [Getting to Know the 4 Magic Letters of Compliance: GDPR](https://www.twilio.com/en-us/blog/insights/compliance/4-letters-of-compliance-gdpr-html.md): What is GDPR? What’s the intent of GDPR? Does GDPR apply to you or your business? What happens if you don’t comply? Read this blog to find out. * [Why Nonprofits Attend #SIGNALConf](https://www.twilio.com/en-us/blog/events/why-nonprofits-attend-twilio-signal-conference.md): "Attending SIGNAL at a very early stage in our product development gave me specific knowledge, broader context and personal contacts that likely sped up development by months." * [New from Twilio: manage your users and accounts using Organizations](https://www.twilio.com/en-us/blog/products/launches/organizations-generally-available.md): Organizations from Twilio is now generally available. Manage your users and accounts in one place. * [Introducing Verify Push beta](https://www.twilio.com/en-us/blog/products/launches/introducing-verify-push-beta.md): Verify users in-app with a secure, lightweight Push Authentication SDK * [Twilio Segment’s latest investments in AdTech](https://www.twilio.com/en-us/blog/insights/trends/investments-in-adtech.md): Twilio Segment is excited to announce our latest investments in AdTech including new support for Twilio AI and integrations with Meta, Google, Amazon, and LinkedIn. * [IP Pools: All You Need to Know](https://www.twilio.com/en-us/blog/insights/ip-pools-all-you-need-to-know.md): Wondering if you should use IP pools? Learn about IP pools, what they are, why email senders use them, and a couple different use cases. * [First Email Automation with Free Plan](https://www.twilio.com/en-us/blog/insights/how-to-build-your-first-email-automation-with-marketing-campaigns-free-plan.md): Grow your email list by learning how to set up an initial welcome email automation in SendGrid's Marketing Campaigns using a signup form. * [Top 6 use cases for AI in contact centers](https://www.twilio.com/en-us/blog/insights/ai/contact-center-ai.md): AI is transforming how contact centers operate, from virtual agents to quality assurance. Discover the top six use cases for contact center AI solutions. * [Tim O’Reilly and Mitch Kapor Keynote Recap: Building For Good](https://www.twilio.com/en-us/blog/events/twiliocon-keynot-recap-tim-oreilly-and-mitch-kapor-html.md): TwilioCon Keynot Recap: Tim O'Reilly and Mitch Kapor * [Twilio Named a Leader for the Fifth Time in IDC Marketscape for CPaaS! | Twilio](https://www.twilio.com/en-us/blog/insights/trends/twilio-named-CPaaS-leader-fifth-time-IDC-marketscape.md): For the fifth time, Twilio has been recognized as a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2025 Vendor Assessment report. * [E-commerce Email Marketing Guide | Twilio](https://www.twilio.com/en-us/blog/insights/ecommerce-email-marketing-types.md): We walk you through the emails you’ll need to know as an e-commerce email marketing expert—with real-life examples for good measure. * [How to Migrate From Mailgun to SendGrid](https://www.twilio.com/en-us/blog/insights/how-to-migrate-from-mailgun-to-sendgrid.md): All the information you need to move your email program from Mailgun to SendGrid. * [The Power of the Grey Bubble: Why Apple Messages for Business is a game changer](https://www.twilio.com/en-us/blog/products/launches/the-power-of-the-grey-bubble--why-apple-messages-for-business-is.md): * [3 Things We Learned at Transform London](https://www.twilio.com/en-us/blog/events/transform-london-recap-2024.md): Discover the key takeaways from Transform London 2024. Learn how AI advancements, ethical chatbot usage, and data quality management can redefine customer engagement. * [Twilio’s 2025 Heightened Awareness Period](https://www.twilio.com/en-us/blog/products/twilio-s-2025-heightened-awareness-period--ensuring-reliable-mes.md): Twilio’s 2025 Heightened Awareness Period * [Financial services marketing: strategies, tips, and examples](https://www.twilio.com/en-us/blog/insights/financial-services-marketing.md): Financial services is a highly regulated industry. Learn about financial services marketing strategies that drive business growth. * [Boost Your Deliverability with Dark Mode Emails](https://www.twilio.com/en-us/blog/insights/dark-mode-for-email-deliverability.md): Dark Mode is taking the digital world by storm, appearing on every app, browser, device, and now inbox. Learn how to use it to improve your deliverability. * [Twilio API Now Available Through Windows Azure Mobile Services Platform](https://www.twilio.com/en-us/blog/partners/integrations/twilio-api-now-available-through-windows-azure-mobile-services-patform-html.md): The Twilio API is available through Windows Azure Mobile Services Platform * [10 Tips for Designing and Developing Emails](https://www.twilio.com/en-us/blog/insights/10-tips-for-designing-and-developing-html-emails.md): HTML email design is considered particularly tricky. Use these coding tips to help guide your email design and development. * [Zapier Makes Apps Work for You, Opens Developer Platform](https://www.twilio.com/en-us/blog/partners/integrations/zapier-makes-apps-work-for-you-opens-developer-platform-html.md): Zapier has launched new twilio integration and a brand new developer platform * [Hacking For Good: IDEO.org Cleans Up Kumasi With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/hacking-for-good-ideo-cleans-up-kumasi-with-twilio-html.md): IDEO cleans up Kumasi with the help of the Twilio API * [Twilio Client SDKs now supports Safari](https://www.twilio.com/en-us/blog/products/launches/twilio-client-sdks-supports-safari-html.md): The latest version of the Twilio Client JavaScript SDK also includes support for Safari * [Twilio.org announces new app library for social impact at SIGNAL](https://www.twilio.com/en-us/blog/products/launches/announcing-code-exchange-for-good.md): * [More Accurate Call Transcriptions Available Now](https://www.twilio.com/en-us/blog/products/launches/more-accurate-call-transcriptions-available-now-html.md): Learn how to set up Twilio dual-channel recordings with marketplace Add-on transcriptions for greater accuracy. * [New Data Graph Visual Builder by Twilio Segment](https://www.twilio.com/en-us/blog/products/launches/meet-the-new-data-graph-visual-builder-model.md): Unlock your warehouse data with Twilio Segment's new no-code Data Graph Visual Builder. Empower more teams, accelerate campaigns, and improve data governance today! * [Best Email Layouts for Your Campaigns | Twilio](https://www.twilio.com/en-us/blog/insights/email-layout-design.md): Learn about email design layouts and how to choose the right one for all your email campaigns. * [11 best email marketing service providers in 2026](https://www.twilio.com/en-us/blog/insights/best-email-software-providers.md): There are plenty of email marketing platforms out there. Discover the top 11 email marketing service providers and how to choose the best email service. * [Infrastructure for the agentic era: Everything we launched at SIGNAL 2026](https://www.twilio.com/en-us/blog/products/signal-2026-product-announcements.md): At SIGNAL 2026, we launched a new generation of Twilio platform building blocks—Conversation Memory, Conversation Orchestrator, and Conversation Intelligence—to turn fragmented interactions into continuous conversations for every human and AI agent and team. * [MMS on Toll-Free Numbers is Generally Available](https://www.twilio.com/en-us/blog/products/launches/mms-on-toll-free-numbers-is-generally-available.md): * [Phone Number Compliance is Simpler with our V2 Regulatory Compliance APIs](https://www.twilio.com/en-us/blog/products/launches/announcing-v2-regulatory-compliance-apis.md): Twilio is migrating to the Beta V2 Regulatory Compliance APIs to help provision phone numbers in regulated countries. Summary of the change and impacts. * [Android App Hushed Offers Temporary Numbers in Over 40 Countries](https://www.twilio.com/en-us/blog/partners/spotlights/android-app-hushed-offers-temporary-numbers-in-over-40-countries-html.md): Android App Hushed Offers Temporary Numbers in Over 40 Countries with Twilio Client Android SDK * [Verified SMS in Partnership with Google Helps Promote Trust in Messaging](https://www.twilio.com/en-us/blog/products/launches/verified-sms-helps-promote-trust.md): We're thrilled to be among the first providers partnering with Google for Verified SMS, bringing branded profiles and message verification to consumers using the Messages app on Android. Verified SMS empowers consumers to make informed decisions about the business communications they receive. It also enables businesses to deepen relationships with their consumers and boost engagement and conversions for their messaging campaigns. * [Give Your Video Application an Instant Makeover with the New Virtual Background Library](https://www.twilio.com/en-us/blog/products/launches/introducing-virtual-backgrounds-browser-based-video-applications.md): Learn how to add virtual backgrounds to your Twilio Programmable Video applications. * [Personalize & Retain Customers with Twilio Segment & Snowflake](https://www.twilio.com/en-us/blog/partners/spotlights/achieve-personalization-and-customer-retention-with-segment-and-snowflake.md): Discover how Twilio Segment and Snowflake drive personalized marketing, automate customer scoring, and ensure compliance to boost ROI and customer insights. * [Twilio Verify’s Automatic SMS Fraud Detection is now in Public Beta](https://www.twilio.com/en-us/blog/products/launches/announcing-automatic-sms-fraud-detection-public-beta.md): We’re excited to announce Verify Automatic SMS Fraud Detection, now in Public Beta, to mitigate SMS traffic pumping fraud and Artificially Inflated Traffic * [New Authy API Features for PSD2-compliant authentication](https://www.twilio.com/en-us/blog/products/launches/authy-psd2-compliant-authentication.md): We’ve updated both the Authy API and our free Authy app to help you meet all the requirements of Strong Customer Authentication (SCA) and be PSD2-compliant. * [TWILIO STUDY: Presidential Campaigns Are Not Hitting Their Mark With Their Email Outreach](https://www.twilio.com/en-us/blog/insights/trends/twilio-study-presidential-campaigns-are-not-hitting-their-mark-their-email-outreach.md): Twilio studied the email practices of presidential campaigns in the summer of 2019 to learn how they use email to engage voters, raise donations and if their emails were sent using industry best communication practices. * [Next Generation Node Helper Library Release](https://www.twilio.com/en-us/blog/products/launches/next-generation-node-helper-library-release-html.md): Today, we are excited to announce the general availability of our next-generation Node helper library. The approach The Node library offers new funct * [CarGurus Dials In Customer Success With Twilio Click-to-Call](https://www.twilio.com/en-us/blog/partners/spotlights/cargurus-dials-in-customer-success-with-twilio-click-to-call-nt-html.md): CarGurus Dials In Customer Success With Twilio's Click-to-Call * [Building Reliable Knowledge Sources for Your AI Assistant](https://www.twilio.com/en-us/blog/products/knowledge-twilio-ai-assistants.md): Learn how to build and maintain reliable knowledge sources for Twilio AI Assistants, a customer-aware autonomous agent platform. * [Introducing Timezone Selection in the Account Portal](https://www.twilio.com/en-us/blog/products/launches/introducing-timezone-selection-in-the-account-portal-nt-html.md): Timezone Selection In The Twilio Account Portal * [Next Generation Python Helper Library Release](https://www.twilio.com/en-us/blog/products/launches/next-generation-python-helper-library-release-html.md): Today, we are excited to announce the general availability of our next-generation Python helper library. The approach The Python library offers new fun * [#SIGNALConf Day 2 Recap](https://www.twilio.com/en-us/blog/events/signalconf-day-2-recap.md): * [Building a SendGrid Subscription Widget](https://www.twilio.com/en-us/blog/insights/building-a-sendgrid-subscription-widget.md): Email address collection is an essential part of the marketing funnel and businesses should do everything they can to make this a seamless experience for their users. For that reason, we created SG Widget to give website administrators a simple widget to collect emails on their domain. * [Twilio Introduces Payment Via PayPal](https://www.twilio.com/en-us/blog/products/launches/twilio-introduces-payment-via-paypal-nt-html.md): Twilio Introduces Payment Via PayPal * [AvidTrack Ditches Roadblocks, Scales Fast With Twilio To Simplify Call Tracking](https://www.twilio.com/en-us/blog/partners/spotlights/avidtrack-scales-call-tracking-with-twilio-html.md): AvidTrack Scales Call Tracking With Twilio * [Changing Security Tool Requirements in the New DevSecOps World](https://www.twilio.com/en-us/blog/insights/changing-security-tool-requirements-in-the-new-devsecops-world.md): * [Perfecting Your Email Preview Text](https://www.twilio.com/en-us/blog/insights/perfecting-your-email-preview-text.md): Learn everything you need to know about email preview text, how to add preview text to your emails, and best practice tips. * [SIGNAL 2023: Twilio's Latest Announcements for Developers](https://www.twilio.com/en-us/blog/events/signal-23-developer-announcements.md): Learn how Twilio’s CustomerAI and Segment technology is merging LLMs with solid, compliant data to create even better customer experiences. * [Email Subject Lines: 63+ Best Practices & Examples](https://www.twilio.com/en-us/blog/insights/29-best-email-subject-lines.md): Understand why some email subject lines stand out. Learn how to improve open rates with these email subject line best practices & examples. * [Now You Can Add Programmable Voice Participants to Video Group Rooms](https://www.twilio.com/en-us/blog/products/launches/now-you-can-add-programmable-voice-participants-video-group-rooms.md): * [Value Proposition Statements Guide | Twilio](https://www.twilio.com/en-us/blog/insights/value-proposition-statements.md): What’s a value proposition statement, and how can you write a good one? Here’s a quick beginner’s guide, complete with templates, examples, and expert tips. * [Introducing Twilio Application Connect for Programmable Voice](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-application-connect-programmable-voice.md): Learn about Twilio Application Connect, which allows you to send calls from your Voice applications to yours or other customers' Voice applications. * [Flex Conversations](https://www.twilio.com/en-us/blog/products/flex-conversations-public-beta.md): Get started with the new Flex Conversations platform for asynchronous channels in the contact center. See what’s new and learn about this new architecture with hands-on real-world examples. * [Announcing Quick Deploy, Now in Beta: Launch Twilio Apps Without Code](https://www.twilio.com/en-us/blog/products/launches/announcing-quick-deploy.md): Instantly launch sample Twilio apps without code with Quick Deploy, now in Beta. Supported apps include SMS, Voice, Video, Email, Verify and more. * [Announcing Single Party Call Recordings](https://www.twilio.com/en-us/blog/products/launches/announcing-single-party-call-recordings.md): Twilio Programmable Voice now supports single party recordings to allow you to record only one side of a call. * [Twilio Segment Joins MACH Alliance](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-segment-joins-mach-alliance.md): Discover how Twilio Segment's CDP and Mixpanel's analytics boost customer journey insights. Join us to drive personalized engagement and seamless integrations. * [SpareFoot Scales For Success With NewVoiceMedia and Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/sparefoot-scales-for-success-with-newvoicemedia-and-twilio-html.md): SpareFoot Sales For Success With NewVoiceMedia and Twilio * [RCS is now generally available with Twilio | Twilio](https://www.twilio.com/en-us/blog/products/launches/rcs-generally-available.md): RCS is generally available with Twilio. Engage customers with rich content on a branded channel with zero code changes to your current messaging solution. * [How to Send an Email Using SMS](https://www.twilio.com/en-us/blog/insights/how-to-send-an-email-using-sms.md): Email doesn't exist solely online. In this tutorial, we’re going to coach you through how to send an email using Twilio SMS in PHP with Twilio SendGrid. * [Twilio Verify Push - Now Generally Available](https://www.twilio.com/en-us/blog/products/launches/announcing-verify-push-generally-available.md): Verify Push, now in Public Beta enables companies to verify users by adding a low-friction, secure, cost-effective, second factor into your applications * [Can You See Me Now? Verizon Joins T-Mobile to Put Your Brand Front and Center](https://www.twilio.com/en-us/blog/products/launches/enhanced-branded-calling-public-beta.md): Transform calls with Twilio's Enhanced Branded Calling, now in public beta. Increase engagement and ROI with trust. Download the playbook and learn more! * [FrontRush Doubles SMS Traffic Enabling Two Way SMS](https://www.twilio.com/en-us/blog/partners/spotlights/frontrush-doubles-sms-traffic-enabling-two-way-sms-html.md): College sports are magical. When you’re outside the stadium, you’re yourself. When you’re inside the stadium, you’re transformed into a hooting, holler * [The Cost-Effective Way to Test BIMI](https://www.twilio.com/en-us/blog/insights/cost-effective-way-to-test-bimi.md): A Verified Mark Certificate is often a roadblock to implement BIMI, but it doesn’t have to be. Learn how to avoid VMC roadblocks here. * [How to build and deploy Conversational AI (the right way)](https://www.twilio.com/en-us/blog/insights/how-to-deploy-conversational-ai.md): Most conversational AI deployments don't fail in build. They fail in production. Here's how to build and deploy it the right way, step by step. * [Responding To Incidents Intelligently: PagerDuty Launches New Notification Flow Powered by Twilio Voice, SMS](https://www.twilio.com/en-us/blog/partners/spotlights/pagerduty-launches-new-notification-flow-powered-by-twilio-voice-sms-nt-html.md): PagerDuty Launches New Notification Flow Powered by Twilio Voice, SMS * [Announcing General Availability of Authy Desktop for Linux - Authy](https://www.twilio.com/en-us/blog/products/launches/announcing-general-availability-authy-desktop-linux.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [What Is Interactive Live Streaming?](https://www.twilio.com/en-us/blog/insights/cloud-comms/what-is-interactive-live-streaming.md): Learn everything about interactive live streaming and see how you can get started with Twilio today. * [Call Redirection via the Twilio REST API](https://www.twilio.com/en-us/blog/products/launches/call-queueing-putting-callers-on-hold-calll-redirect-new-url-new-feature-html.md): Twilio is excited to announce the addition of asynchronous call redirection to the Twilio REST API. This feature opens a wide range of advanced c * [TwilioCon 2012: The 12 Keynote DOers](https://www.twilio.com/en-us/blog/partners/spotlights/twiliocon-2012-the-12-keynote-doers-html.md): We highlighted the 12 DOers in action referenced in Jeff Lawson's TwilioCon Keynote * [Introducing Global and Epic Conference](https://www.twilio.com/en-us/blog/products/launches/introducing-global-and-epic-conference-html.md): Introducing Global and Epic Conference From Twilio * [Twilio CLI is Now Generally Available](https://www.twilio.com/en-us/blog/products/launches/twilio-cli-is-now-generally-available.md): Twilio's Command-line Interface (CLI) is now generally available, allowing you to build, test, deploy and maintain directly from your terminal. Try developing on Twilio with fewer context switches, today. * [Step Into the Future: Expanded Access and Features for AI Assistants](https://www.twilio.com/en-us/blog/products/launches/twilio-ai-assistants-expanded-access-features.md): Learn about Twilio AI Assistants, a platform to build customer-aware autonomous agents, launched under the new Twilio Alpha program. * [Introducing Use-Case Onboarding: Implement new use-cases faster](https://www.twilio.com/en-us/blog/insights/best-practices/segment-use-case-onboarding.md): Accelerate your time-to-value with detailed step-by-step walkthroughs. * [How to Write an Invoice Email [Free Templates]](https://www.twilio.com/en-us/blog/insights/email-invoice-template.md): Invoice emails should be professional, concise, and effective. Learn how to write an invoice email and use our free email invoice template. * [TwilioCon Day 1 Recap: Here’s To The Software People](https://www.twilio.com/en-us/blog/events/twiliocon-day-1-recap-html.md): TwilioCon Day 1 Recap * [Keeping the ‘person’ in personalization with new Twilio Frontline features](https://www.twilio.com/en-us/blog/products/launches/keeping-the-person-in-personalization-with-new-twilio-frontline-features.md): Learn about new features to personalize Twilio Frontline * [Trulia gives real estate agents an edge with Instant Leads](https://www.twilio.com/en-us/blog/partners/spotlights/trulia-twilio-give-real-estate-agents-first-mover-advantage-with-instant-leads-html.md): With a call tracking solution and a click-to-call app, Trulia empowers real estate agents with Instant Leads, powered by Twilio. * [Introducing Linked Audiences: The Future of Personalized Marketing](https://www.twilio.com/en-us/blog/products/launches/introducing-linked-audiences.md): Twilio Segment's Linked Audiences enables marketers to easily create personalized audience segments from warehouse data with a user-friendly, no-code interface. * [Unleash the Power of Precise Conversational Insights with Call Annotations](https://www.twilio.com/en-us/blog/products/launches/voice-insights-call-annotations-generally-available.md): Call Annotations, a powerful new tool for customers to enrich Voice Insights Call Summary records and improve customer interactions, is now available. * [Introducing Twilio’s Next Generation Helper Libraries](https://www.twilio.com/en-us/blog/products/launches/introducing-twilios-next-generation-helper-libraries-html.md): Introducing New Twilio Helper Libraries - Python, Ruby * [How to Create an HTML Email (Tips & How-tos)](https://www.twilio.com/en-us/blog/insights/create-html-emails.md): Finding the right HTML email structure takes practice and know-how. Learn how to create an HTML email and templates with SendGrid. * [Looking Back at the WeAreDevelopers World Congress 2023](https://www.twilio.com/en-us/blog/events/looking-back-at-the-wearedevelopers-world-congress-2023.md): This blog post takes you on a journey through the highlights, key takeaways, and transformative moments from the past WeAreDevelopers World Congress. * [Braze: expanding the reach of customer engagement for impactful results | Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/braze-conversational-marketing-campaigns.md): We sat down with Braze’s Senior Director of Global Strategic Alliances to discuss how they’ve expanded their customer engagement platform to countries around the world and partnered with Twilio along the way. * [SMTP Authentication & Security Guide | Twilio](https://www.twilio.com/en-us/blog/insights/smtp-security-and-authentication.md): Protect your email program against spam and spoofing attacks. Learn why SMTP authentication is important and how it can secure your account. * [The Complete Guide to Email Marketing for Artists | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-artists.md): Learn everything you need to know to use email marketing as an artist to expand your reach, build relationships, and (ultimately) sell more art. * [From Traffic Jams to Green Lights: Faster, Smarter Messaging with Twilio’s Traffic Optimization Engine](https://www.twilio.com/en-us/blog/products/traffic_optimization_engine.md): * [Prioritize your messages at scale with the Twilio Traffic Optimization Engine](https://www.twilio.com/en-us/blog/products/launches/prioritized-messaging-with-traffic-optimization-engine.md): The Traffic Optimization Engine is a suite of products working across networks, senders, geography, and use cases to provide messaging deliverability at scale. * [Twilio Startup Labs Founder Spotlight: Sára Volom, Gábor Böheim, and Dániel Csala, Photon](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-sara-volom-gabor-boheim-daniel-csala-photon.md): An Interview with Photon co-founders Sára Volom, Gábor Böheim & Dániel Csala, for Twilio Startup Labs * [iOS 18.1 updates RCS capabilities for businesses](https://www.twilio.com/en-us/blog/insights/trends/rcs-business-messaging-apple-update.md): With Apple's launch of iOS 18.1, consumers can now begin receiving RCS Business Messages on their Apple Devices. What does this mean for businesses? * [Customer Retention: Definition, Metrics and 8 Strategies to Improve It](https://www.twilio.com/en-us/blog/insights/best-practices/customer-retention.md): Your loyal customers play a vital role in growing your business. Learn what customer retention is, how to measure it, and how to improve it. * [Build Persistent Context with Twilio Conversation Memory](https://www.twilio.com/en-us/blog/products/launches/conversation-memory.md): Transform customer interactions by creating persistent context with Twilio Conversation Memory. Seamlessly integrate cross-channel identity, context retrieval, and enterprise knowledge. Start now! * [Twilio Startup Labs Founder Spotlight: Gbolade Emmanuel, Termii](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-gbolade-emmanuel-termii.md): An Interview with Termii Founder Gbolade Emmanuel for Twilio Startup Labs * [Build Reliable Voice AI With Twilio Conversation Relay](https://www.twilio.com/en-us/blog/products/launches/the-evolution-of-conversation-relay.md): Learn how millions of minutes of AI calls helped us cure the awkward digital pause, and how we are redefining agent infrastructure at SIGNAL 2026. * [#SIGNALConf Day 1 Recap](https://www.twilio.com/en-us/blog/events/signalconf19day1.md): * [The Ultimate Guide to Email Marketing for Dentists | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-dentists.md): Learn how email marketing for dentists can attract new patients, deliver better service, and boost retention at your dental practice. * [Twilio Trust Hub now supports tenant verification for ISVs](https://www.twilio.com/en-us/blog/products/trust-hub-now-supports-tenant-verification-for-isvs.md): Twilio Trust Hub enables businesses to build trusted communications across channels, such as SMS and Voice, in just a few clicks. * [Introducing End-to-end Encryption for Twilio IP Messaging with Virgil Security℠](https://www.twilio.com/en-us/blog/partners/integrations/introducing-end-to-end-encryption-for-twilio-ip-messaging-with-virgil-security-html.md): Software developers have a love-hate relationship with security, especially when shipping their product is concerned. All too often security is bolted * [SMTP Error Codes: What Do These Server Responses Mean?](https://www.twilio.com/en-us/blog/insights/smtp-server-response-codes-explained.md): Complete guide to SMTP error codes. Learn what codes like 250, 421, 450, and 550 mean, why they occur, and how to fix email delivery issues. * [Twilio Startup Labs Founder Spotlight: Mohammed El Bojaddaini, Curecall](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-mohammed-el-bojaddaini-curecall.md): An interview with Curecall founder Mohammed El Bojaddaini, for Twilio Startup Labs * [How Nonprofits Can Increase Answer Rates with Trusted Calling](https://www.twilio.com/en-us/blog/products/trusted-calling-nonprofit-government.md): Increase constituent call answer rates to drive your most important outcomes. Build trust with carriers via voice compliance tools for authentication, reputation, and presentation. * [MyTime Builds A Bridge For Messaging Between Businesses and Customers Using Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/mytime-builds-a-bridge-for-messaging-between-businesses-and-customers-using-twilio-html.md): There’s a gap in the messaging space, in need of a bridge. Nine out of ten customers want to message the brands they know and love. But, less than half * [Authy Desktop now available in Beta for Linux - Authy](https://www.twilio.com/en-us/blog/products/launches/authy-desktop-now-available-in-beta-for-linux.md): The free Authy 2FA app now provides two-factor authentication security for Linux users. * [Zidisha Helps Flatten Financial Barriers In Developing Countries With Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/zidisha-flattens-financial-barriers-in-developing-countries-with-twilio-sms-nt-html.md): Zidisha Flattens Financial Barriers in Developing Countries With Twilio SMS * [Re-Engagement Email Campaign Tips Proven to Win Back Customers](https://www.twilio.com/en-us/blog/insights/4-tips-for-sending-re-engagement-email-campaigns.md): Check out some of the best re-engagement email campaign examples from top brands & learn how to improve your subject lines and email copy. * [Generative Voices Available for in Public Beta](https://www.twilio.com/en-us/blog/products/launches/generative-voices-available-say-public-beta.md): Generative Voices available for are now in Public Beta. Use synthetic voices remarkably similar to a human voice. * [The Privacy-Personalization Paradox: Dispelling The Myth With First-Party Data](https://www.twilio.com/en-us/blog/insights/best-practices/privacy-personalization-paradox.md): In an era where consumer trust is paramount, we explore whether personalization and privacy can truly co-exist. * [SIGNAL 2023: Twilio’s CustomerAI vision and product announcements](https://www.twilio.com/en-us/blog/products/signal-2023-product-announcements.md): Catch up on all the exciting product announcements, the latest news around Twilio’s CustomerAI technology, and more from SIGNAL 2023. * [Streamline Multi-Account Access with One Credential on Twilio SendGrid](https://www.twilio.com/en-us/blog/products/multi-account-access-one-credential.md): Use one credential to manage multiple SendGrid accounts. Switch between dashboards seamlessly without logging in and out. * [Twilio Cloud Communications Trends, Customer Stories, & Tips for Building Voice & SMS Applications](https://www.twilio.com/en-us/blog/events/wearedevelopers-world-congress-2024.md): Reflecting on WeAreDevelopers World Congress 2024: Team Twilio returns from Berlin, inspired by 15,000 tech enthusiasts. * [Best AI Writing Tools for Better Content | Twilio](https://www.twilio.com/en-us/blog/insights/7-best-ai-writing-tools-to-streamline--and-improve--your-writing.md): AI writing tools can improve grammar, generate ideas, draft emails, and even optimize content for search engines. Check out the best-of-the-best tools. * [US Branded Calling is now generally available from Twilio](https://www.twilio.com/en-us/blog/products/launches/branded-calling-general-availability.md): Twilio Branded Calling is GA in the US, helping businesses make outbound calls more recognizable on supported devices. * [TwilioCon Community Hall: Meet Our Sponsors and Partners](https://www.twilio.com/en-us/blog/partners/spotlights/twiliocon-community-hall-meet-our-sponsors-and-partners-html.md): TwilioCon Community Hall: Meet Our Sponsors and Partners * [Introducing Twilio’s AudioSwitch: Easily Manage Audio Devices on Android](https://www.twilio.com/en-us/blog/products/launches/easily-manage-audio-devices-on-android-with-audioswitch.md): AudioSwitch is an Android library that makes it straightforward for developers to provide audio device management in real-time communication applications. * [Twilio International Outbound Calling Now Available to Everyone](https://www.twilio.com/en-us/blog/products/launches/announcing-twilio-international-outbound-calling-html.md): This has certainly been an exciting week for the Twilio team, which includes exhibiting at IT Expo in Los Angeles where we’re spreading the word * [Arkansas Children’s Hospital Gets Patients To Appointments With Twilio Voice + SMS](https://www.twilio.com/en-us/blog/partners/spotlights/arkansas-childrens-hospital-gets-patients-to-appointments-with-twilio-voice-sms-html.md): Arkansas Children’s Hospital Gets Patients To Appointments With Twilio Voice + SMS * [How to Verify Email Addresses (the Right Way) | Twilio](https://www.twilio.com/en-us/blog/insights/the-best-and-worst-ways-to-verify-email-addresses.md): There are a number of ways to verify email addresses. Learn which ways are best for a healthy email program and which methods you should avoid. * [LLM LGTM 👍 - AI + Data Hackathon with Twilio Segment X Google](https://www.twilio.com/en-us/blog/events/ai-hackathon-google.md): In the LLM LGTM Hackathon with Twilio Segment and Google, developers used Google's Generative AI offerings to improve customer interactions with Segment CDP * [AI-Driven Customer Experience](https://www.twilio.com/en-us/blog/products/launches/new-customerai-releases.md): Transform productivity and personalization with Twilio Segment's new AI tools. Discover how AI Recommendations and Predictions boost campaign performance. Get started now! * [Introducing A2H: A Protocol for Agent-to-Human Communication](https://www.twilio.com/en-us/blog/products/introducing-a2h-agent-to-human-communication-protocol.md): The A2H, or Agent-to-Human Protocol, is a channel-agnostic open-source protocol for AI agents to communicate efficiently and escalate to their human principals. * [Splunk Dials In Data With Twilio: Using Call and SMS Tracking To Measure Success](https://www.twilio.com/en-us/blog/partners/spotlights/splunk-dials-in-data-with-twilio-using-call-and-sms-tracking-to-measure-success-nt-html.md): Splunk Dials In Data With Twilio: Using Call and SMS Tracking To Measure Success * [The Flex Playmaker Expert Voice #2 – The Partner Ecosystem Team](https://www.twilio.com/en-us/blog/partners/spotlights/flex-playmaker-interview-ecosystempartners.md): This Flex Playmaker interview with members of the Ecosystem Partners Team, covers their program charter, operating model and 2021 outlook for the partner ecosystem * [New Advanced Audiences in Segment | Twilio](https://www.twilio.com/en-us/blog/products/launches/New-Advanced-Audiences-features-in-Twilio-Segment.md): Activate warehouse data faster with Twilio Segment. Build advanced, entity-based audiences without SQL and scale personalization with less manual work. * [Just Launched: 6 Questions Every Retailer Should Ask When Choosing an Email Services Provider](https://www.twilio.com/en-us/blog/insights/best-practices/new-guide-questions-retailers-should-ask-esp.md): Learn the 6 questions you need to ask an email service provider before signing on the dotted line. * [Twilio Engage: Real-Time Signals, Richer Personalization, Remarkable Experiences](https://www.twilio.com/en-us/blog/products/launches/twilio-engage-real-time-signals-richer-personalization-remarkable-experiences.md): Twilio Engage turns your data into context-rich intent signals and makes journeys real time so you can unlock amazing customer experiences—faster. * [Introducing Message Delivery Information: Helping You Track And Deliver More Messages With Twilio](https://www.twilio.com/en-us/blog/products/launches/introducing-message-delivery-information-nt-html.md): Introducing Twilio Message Delivery Information * [New Twilio Console](https://www.twilio.com/en-us/blog/products/launches/new-twilio-console.md): Discover the redesigned Twilio Console. Streamline customer engagement, manage compliance, and debug faster with built-in trials and AI support. Ready to transform? Log in now. * [Introducing Lookup: Reduce Spam, Improve Deliverability, and Use Local-Friendly Number Formats](https://www.twilio.com/en-us/blog/products/launches/introducing-twilio-lookup-html.md): Introducing Twilio Lookup * [GameChanger Logs 800 Million Pitches, Chooses SMS For Real Time Communication](https://www.twilio.com/en-us/blog/partners/spotlights/gamechanger-800-million-pitches-twilio-sms-html.md): GameChanger Logs 800 Million Pitches, Picks Twilio SMS For Real Time Comms * [Announcing The Growth Report 2023: Special AI Edition](https://www.twilio.com/en-us/blog/insights/ai/announcing-the-growth-report-2023-special-ai-edition.md): Preview Twilio Segment's 2023 Growth Report and see how businesses are approaching growth, marketing, and new technology this year. * [How to Write Appointment Confirmation Emails](https://www.twilio.com/en-us/blog/insights/appointment-confirmation-email-examples.md): Impress customers with appointment confirmation emails. Twilio SendGrid walks you through some examples to use in your emails. * [Self-service in the age of AI: Virtual agents that actually resolve | Twilio](https://www.twilio.com/en-us/blog/insights/ai/self-service-ai-virtual-agents.md): Tired of unhelpful chatbots? Discover AI virtual agents that solve problems across channels, enhance CSAT, and free up your support team. * [Twilio Startup Labs Founder Spotlight: Samuel Abaka-Wood, Shepherd](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-samuel-abaka-wood-shepherd.md): An Interview with Shepherd founder Samuel Abaka-Wood, for Twilio Startup Labs * [Unlock Next-Level Insights](https://www.twilio.com/en-us/blog/products/launches/introducing-segment-reverse-etl-with-snowflake-cortex.md): Discover how Twilio Segment's Reverse ETL with Snowflake Cortex enhances data integration and analytics, enabling personalized marketing strategies and operational efficiency. * [Twilio Elastic SIP Trunking Delivers Global PSTN Access for Genesys Cloud](https://www.twilio.com/en-us/blog/partners/integrations/twilio-elastic-sip-trunking-delivers-global-pstn-access-genesys-cloud.md): Twilio Elastic SIP Trunking is a field-proven global PSTN connectivity solution for Genesys Cloud customers. With experience from deploying Twilio's SIP trunking services in multiple Genesys customer organizations, Twilio can help customers reduce usage costs and extend a local customer experience to users around the world. * [AI Email Marketing: Tools, Benefits & Best Practices in 2026](https://www.twilio.com/en-us/blog/insights/ai-based-email-marketing.md): AI email marketing uses machine learning to personalize campaigns, optimize send times, and boost conversions. Complete guide to AI tools. * [New Phone Numbers in Malaysia & Developer Preview Numbers in 11 Countries](https://www.twilio.com/en-us/blog/products/launches/new-phone-numbers-in-malaysia-developer-preview-numbers-in-11-countries-html.md): New Phone Numbers in Malaysia & Developer Preview Numbers in 11 Countries * [TxDOT Cuts Down the Commute with Traffic Updates via Programmable SMS and Notify](https://www.twilio.com/en-us/blog/partners/spotlights/txdot-cuts-down-the-commute-with-traffic-updates-via-programmable-sms-and-notify-html.md): TxDOT delivers real time alerts to commuters planning travel along the I-35 highway, saving time and making travel more predictable. * [Introducing Software Developer for Technical Content, Mia Adjei](https://www.twilio.com/en-us/blog/products/launches/introducing-software-developer-technical-content-mia-adjei.md): Learn about Mia Adjei, the newest member of Twilio's Voices team. Learn how their curiosity led them to the current role and how you can emulate them. * [What Is BIMI? Brand Indicators for Email](https://www.twilio.com/en-us/blog/insights/what-is-bimi.md): Add another layer of email protection and build your brand with a new standard known as BIMI (Brand Indicators for Message Identification). * [What Is Email Alt Text (and Why Is It Important)? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-email-alt-text.md): What is email alt text, and how does it improve the user experience? Get all the details in this guide. * [Survey Dynamix Integration Designed for Twilio Flex](https://www.twilio.com/en-us/blog/partners/integrations/flex-integrations-surveydynamix.md): Survey Dynamix built an integration designed for Twilio Flex customers to enable the automation of multi-channel customer surveys. * [Diginate Shares Shipping Status Updates with Customers via Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/diginate-shares-shipping-status-updates-with-customers-via-twilio-sms-html.md): Diginate Shares Shipping Status Updates with Customers via Twilio SMS * [Modern messaging with RCS: Your webinar recap | Twilio](https://www.twilio.com/en-us/blog/insights/trends/modern-messaging-with-RCS-webinar-recap.md): Learn about the latest advancements with RCS from Twilio product experts, partners, and customers, including an example of an RCS success story. * [What is StartTLS?](https://www.twilio.com/en-us/blog/insights/what-is-starttls.md): Learn more about the protocol encryption command, StartTLS, and the process of encrypting email when sending via SMTP. * [Good Call Supports Through the Arrest Process When One Call Must Connect](https://www.twilio.com/en-us/blog/partners/spotlights/good-call-supports-through-the-arrest-process-when-one-call-must-connect-html.md): The free 24/7 Good Call hotline helps people who are arrested alert their loved ones and connect with a free lawyer using Twilio Programmable Voice. * [12 Common Causes of Email Delivery Failures & Fixes](https://www.twilio.com/en-us/blog/insights/email-delivery-failure-causes.md): Avoid email delivery failure by learning about the most common causes and easy fixes for getting back into your subscribers' inboxes. * [Designing a Console That Matches the Customer Journey](https://www.twilio.com/en-us/blog/products/designing-console-that-matches-customer-journey.md): The Console redesign is a step towards building a better end-to-end experience that supports the journey customers take with Twilio. Check out the user research behind the new Console. * [Your Guide to Nonprofit Email Marketing | SendGrid](https://www.twilio.com/en-us/blog/insights/your-guide-to-nonprofit-email-marketing.md): In this guide to nonprofit email marketing, we’ll share best practices and examples to help you kick off your email program with flying colors. * [How to Insert a GIF into Emails in 2025](https://www.twilio.com/en-us/blog/insights/how-to-insert-a-gif.md): Learn how to insert GIFs into email messages to capture attention and engage customers. Learn various methods to add GIFs to emails in Gmail and Outlook. * [RCS is Here: The strategic approach to Multi-channel Messaging: Frequently Asked Questions](https://www.twilio.com/en-us/blog/insights/best-practices/frequently-asked-rcs-questions.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Auto-Instrumentation: The End of Manual Tracking](https://www.twilio.com/en-us/blog/products/launches/auto-instrumentation-end-of-manual-tracking.md): Auto-Instrumentation enables users to create and modify Segment event instrumentation in minutes without cross-team handoffs. * [SIP Interface adds support for international regions](https://www.twilio.com/en-us/blog/products/launches/sip-interface-adds-support-for-international-regions-html.md): We’re excited to share that SIP Interface now supports international regions, including North America (Virginia, Oregon), Europe (Ireland), Asia Pacifi * [Code For America Cuts Food Stamp Application Process From Hours To Minutes With Twilio SMS + Front](https://www.twilio.com/en-us/blog/partners/spotlights/calfresh-via-text-code-for-america-front-twilio-html.md): Code For America Improves CalFresh Application via SMS * [Now use Any Payment Processor with Twilio ](https://www.twilio.com/en-us/blog/products/launches/now-use-any-payment-processor-with-twilio-pay.md): Twilio’s Generic Pay Connector is now in Public Beta. Learn how to capture payments from your customers with your payment processor of choice. * [Building an Outbound Voice Agent with Twilio and Deepgram](https://www.twilio.com/en-us/blog/partners/integrations/building-an-outbound-voice-agent-with-twilio-and-deepgram.md): * [Due to CASL, Canadian Carriers Might be Locking Out Your Users](https://www.twilio.com/en-us/blog/insights/compliance/due-to-casl-canadian-carriers-might-be-locking-out-your-users-html.md): If you use SMS to send codes for two-factor authentication logins or to verify ownership of a phone numbers, you need to be aware of a growing trend wh * [Engagement-based sending in a post-MPP world | Twilio](https://www.twilio.com/en-us/blog/insights/engagement-based-sending.md): Senders need to evolve who they target in a post Apple Mail Privacy Policy world. * [6 Email Marketing Metrics to Avoid | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-metric-mistakes.md): Learn about the most common mistakes marketers make with their email marketing metrics (and how to avoid them). * [How to Set Up SSL Click Tracking](https://www.twilio.com/en-us/blog/insights/how-to-set-up-ssl-click-tracking.md): Want to know how to ensure secured embedded links when you send email? Learn how with SSL click tracking for optimal link tracking. * [Filipino American Heritage Month: Sharing Culture and Building Connections](https://www.twilio.com/en-us/blog/company/news/filipino-american-heritage-month.md): Twilio celebrated Filipino American Heritage month to bring awareness and appreciation to Filipino culture and contributions. * [The AI advantage: Taking personalized marketing to the next level | Twilio](https://www.twilio.com/en-us/blog/insights/ai/ai-advantage-personalized-marketing.md): To stay on the cutting edge of personalized marketing for customer engagement, businesses should tap into AI to optimize their strategies and segmentation. * [5 Video UX Tips for Your Telehealth App](https://www.twilio.com/en-us/blog/insights/best-practices/5-video-ux-tips-telehealth-app.md): Learn about 5 video UX tips for your telehealth app to help you create a reliable and trustworthy experience between the patient and medical provider. * [How to send ASP.NET Core Identity emails with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-asp-net-core-identity-emails-with-twilio-sendgrid.md): Learn how to use SendGrid to send account verification and password recovery emails in ASP.NET Core * [Employee Spotlights](https://www.twilio.com/en-us/blog/company/spotlights.md): Meet the people behind Twilio. Learn how our team members grow, build, and live the Twilio Magic every day. * [Email List Hygiene: 5 Tips to Keep Your Lists Clean](https://www.twilio.com/en-us/blog/insights/email-list-hygiene-5-tips.md): Email list hygiene is key to successful delivery and engagement. Here are 5 helpful tips on how to properly scrub your email lists. * [Build a Strong Data Culture](https://www.twilio.com/en-us/blog/insights/data/building-data-culture-marketing-data-engineering.md): Discover strategies to align marketing & data engineering for unified customer profiles, AI-driven personalization & seamless data quality. * [Building Twilio Client for Android](https://www.twilio.com/en-us/blog/products/launches/building-twilio-client-android.md): * [Sunsetting Twilio Segment Analytics Libraries](https://www.twilio.com/en-us/blog/products/sunsetting-legacy-segment-analytics-libraries.md): Learn how to smoothly transition from Twilio Segment's legacy SDKs (sunsetting March 31, 2026) to modern alternatives with enhanced performance. * [Flex SDK, Subaccounts, Salesforce Integration, and New Pricing, Now GA](https://www.twilio.com/en-us/blog/products/launches/take-control-of-the-contact-center.md): Build your own future with Twilio Flex: a composable, open platform for seamless employee conversations embedded directly into your workflows. * [Next Generation Ruby Helper Library Release](https://www.twilio.com/en-us/blog/products/launches/next-generation-ruby-helper-library-release-html.md): * [Unwanted Robocalls: Apple’s New Technology Might Help, But...](https://www.twilio.com/en-us/blog/insights/compliance/new-apple-robocall-feature-cost.md): Apple’s “Silence Unknown Callers” iOS13 feature is intended to help stop unwanted robocalls but might have unintended consequences. * [Automate Flow deployments with the Studio REST API v2, now in beta](https://www.twilio.com/en-us/blog/products/launches/automate-flow-deployments-studio-rest-api-v2-beta.md): Publish Studio Flows automatically through your CI/CD pipeline, templatize Flows for provisioning in subaccounts, or build your own custom front end UI. * [The Complete Guide to Personalized Email Marketing in 2026](https://www.twilio.com/en-us/blog/insights/6-tips-and-examples-for-personalized-email-marketing.md): Personalizing marketing emails can boost opens and engagement. Learn how to personalize different aspects of your email marketing campaigns. * [Spring Cleaning with Bulk Email Address Validation](https://www.twilio.com/en-us/blog/insights/bulk-email-address-validation.md): What does email have to do with spring cleaning? You can think of Bulk Email Address Validation like spring cleaning for your email list. * [Email Marketing Checklist: 22 Best Practices](https://www.twilio.com/en-us/blog/insights/email-marketing-checklist.md): Send flawless emails (every time) by following the steps in our email marketing checklist before you press send. * [IVR analytics: what to track and why | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/ivr-analytics.md): Learn how tracking IVR analytics can boost your contact center’s ROI and enhance the customer experience. * [Signal Conference Videos Are Live: Catch Every Talk From Every Track, Plus Keynotes](https://www.twilio.com/en-us/blog/events/signal-conference-videos-are-live-html.md): Signal Conference Videos Are Live * [25 reasons why email marketing is important in 2026](https://www.twilio.com/en-us/blog/insights/why-email-marketing-is-important.md): Email marketing delivers a 3,600% ROI and direct customer access. That's just the start, though. Here are 25 reasons why email marketing is important in 2026. * [AI takes center stage (again) at Enterprise Connect](https://www.twilio.com/en-us/blog/insights/ai/enterprise-connect-trends-2024.md): Enterprise Connect 2024 was full of innovation. We recap the highlights and trends from the show floor and sessions. * [5 Reasons Why Developers Should Come to SIGNAL](https://www.twilio.com/en-us/blog/events/5-reasons-why-developers-should-come-signal.md): * [How to Create an Email Marketing Funnel | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-funnel.md): Want to learn how to create an email marketing funnel? Get all the details in this helpful guide. * [Democracy Through Data: The Carter Center Monitors Elections with Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/democracy-through-data-the-carter-center-monitors-elections-with-twilio-sms-html.md): Love election monitoring? Love code. This might be helpful for you. Fork the Carter Center’s Code here The list of problems on the Carter Center’ * [Evan Cooke Codes Up Twiliobot for Google Wave Hack-a-thon](https://www.twilio.com/en-us/blog/events/reflecting-on-google-io-html.md): A couple weeks ago, Jeff and Evan represented Twilio in the Google App Engine pod at Google I/O. Their mission was to talk with developers, and share i * [Twilio Startup Labs Founder Spotlight: Erwan Baynaud & Franck Sousa, Alobees](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-erwan-baynaud-franck-sousa-alobees.md): An Interview with Alobees co-founders Erwan Baynaud & Franck Sousa, for Twilio Startup Labs * [Announcing General Availability of for Voice Recording](https://www.twilio.com/en-us/blog/products/launches/general-availability-start-recording.md): Discover Twilio's new TwiML for voice call recording. Learn how to capture 100% of inbound and outbound call audio. * [Five Reasons You Should Attend SIGNAL San Francisco 2026](https://www.twilio.com/en-us/blog/events/five-reasons-attend-signal-san-francisco-2026.md): See five reasons why SIGNAL 2026 in San Francisco is the place to be for developers, marketings, and more on May 6 & 7. Build Wonder with Twilio. * [What Are the Best SMS Apps for Android?](https://www.twilio.com/en-us/blog/insights/best-sms-apps-android.md): There are many options to choose from when it comes to SMS apps. Learn about the 8 best SMS and MMS messaging apps for Android users here. * [Twilio Flex Announces Public Beta of Compatibility with Microsoft Azure Virtual Desktop](https://www.twilio.com/en-us/blog/partners/integrations/public-beta-flex-microsoft-azure-virtual-desktop.md): Learn about the Flex for Microsoft Azure Virtual Desktop public beta, designed for superior agent audio performance. * [Twilio Flex Partners with Citrix to Improve Audio Quality for Remote or Hybrid Agents](https://www.twilio.com/en-us/blog/partners/integrations/flex-citrix-hdx-vdi.md): Learn about the Twilio and Citrix partnership to improve the quality and latency of the audience experience in Flex with Citrix’s DaaS and VDI solutions. * [19+ tips to stop your emails from going to spam in 2026](https://www.twilio.com/en-us/blog/insights/10-tips-to-keep-email-out-of-the-spam-folder.md): Wondering how to keep your emails from going to spam? Here are our top tips to keep your emails out of the spam folder and into the inbox. * [Data](https://www.twilio.com/en-us/blog/insights/data.md): * [Twilio presents Unplugged, an interview preparation series](https://www.twilio.com/en-us/blog/events/unplugged-series.md): Twilio presents Unplugged is a new series for anyone who is preparing to find their next job opportunity. We will address topics including virtual, technical, and behavioral interviews for making a great first impression, building relationships, and confidently advocating for yourself. * [Transform AI Agents into Real-World Solutions with Twilio Agent Connect](https://www.twilio.com/en-us/blog/products/launches/agent-connect.md): Ready to automate customer interactions? Discover Twilio Agent Connect—model-agnostic, fast deployment, and seamless AI-to-human handoff. * [Comparing Cloud vs. Telco SIP Trunks: Which is Better?](https://www.twilio.com/en-us/blog/insights/cloud-comms/cloud-vs-telco-sip-trunks.md): An objective analysis of the alternative services available, based on attributes that affect growth, business agility and digital transformation. * [Paid Search vs. Paid Social: Key Differences | Twilio](https://www.twilio.com/en-us/blog/insights/paid-search-vs-paid-social.md): Unclear on what makes paid social different from paid search, and which makes the most sense for your business? Learn more with Twilio SendGrid. * [How U.S. A2P 10DLC Affects Developers and Small Businesses](https://www.twilio.com/en-us/blog/insights/compliance/a2p10dlc-developers-small-businesses.md): U.S. A2P 10DLC aims to create a trusted SMS ecosystem. In this blog post we'll cover how this affects developers and small businesses who use Twilio to send SMS to phone numbers in the United States of America. * [Front Makes SMS Collaborative With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/front-makes-sms-collaborative-with-twilio-nt-html.md): Front Makes Collaborative SMS Available With Twilio * [Announcing Twilio Signup for SendGrid and Segment](https://www.twilio.com/en-us/blog/products/launches/announcing-twilio-signup-sendgrid-segment.md): Twilio is releasing a new experience to sign up and expand your product usage with a Single Twilio Identity. * [An Update to Deploying Video Apps](https://www.twilio.com/en-us/blog/products/launches/update-open-source-video-apps-reactjs-ios-android.md): Updates to Twilio's open source collaboration apps and CLI RTC plugin to help you quickly bring Video solutions to market. * [Twilio Subaccounts: Build Multi-Tenant Apps with Twilio](https://www.twilio.com/en-us/blog/products/launches/announcing-twilio-subaccounts-html.md): Today we’re excited to release Twilio Subaccounts, a powerful developer productivity tool that is perfect for Twilio customers who are building m * [Email Marketing: 5 Key Tips to Boost Your Business](https://www.twilio.com/en-us/blog/insights/email-marketing-for-consultants.md): Learn everything you need to know about email marketing for consultants to build new business, strengthen relationships with clients, and grow your brand. * [EMEA SIGNAL 2022 Highlights and Session Replays](https://www.twilio.com/en-us/blog/events/emea-signal-2022-highlights.md): Learn about the latest product announcements and trends and watch our EMEA customer highlights. * [How to Hide Email Recipients](https://www.twilio.com/en-us/blog/insights/how-to-hide-email-recipients.md): You need to send an email to more than one person and want to know how to hide recipients. We’ll show you how to send emails with undisclosed recipients. * [How Fortune 500 Use AI](https://www.twilio.com/en-us/blog/insights/ai/fortune-500-using-ai.md): Discover how Fortune 500 giants like Coca-Cola leverage AI. Learn strategies to enhance your business performance and productivity. Act now! * [Email Encryption: What It Is, How It Works & More](https://www.twilio.com/en-us/blog/insights/what-is-email-encryption.md): Email encryption protects the data sent over email from cybercriminals. Learn what it is, how it works, and the commonly used types. * [Introducing Verify v2: Phone verification re-built from the ground up.](https://www.twilio.com/en-us/blog/products/launches/introducing-verify-v2-public-beta.md): For 2019, Verify has been re-architectured to fully leverage the Twilio platform, resulting in a 300% increase in requests per second (RPS), greater integration with the Console, improved library support, and granular verification logs. We’re excited to announce that this new API, Verify v2, is now in public beta. * [Announcing Twilio’s Bring Your Own Carrier (BYOC) Trunking for Programmable Voice](https://www.twilio.com/en-us/blog/products/bring-your-own-carrier.md): * [Cyber Week 2025: Setting New Standards for Intelligent Engagement](https://www.twilio.com/en-us/blog/insights/trends/cyber-week-2025-new-standards-engagement.md): Discover how Twilio's APIs powered record-breaking engagement during Cyber Week 2025 with over 75.1B emails, 6.99B messages, and 1.07B calls processed. * [15 Must-Ask Email Marketing Interview Questions | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-interview-questions.md): Finding the right specialist requires asking the right questions. Here are 15 essential email marketing interview questions. * [Building Twilio’s next-generation Conversations API for chat (and whatever comes next)](https://www.twilio.com/en-us/blog/products/next-generation-conversations-api-for-chat-and-whatever-comes-next.md): * [Regulatory and Compliance - October 2025](https://www.twilio.com/en-us/blog/insights/2025-october-regulatory-updates.md): A recurring roundup of key telecom policy changes around the world. * [Top 7 reasons to attend SIGNAL 2023](https://www.twilio.com/en-us/blog/events/7-reasons-to-attend-signal-2023.md): We’ve rounded up our top seven favorite reasons to attend our free and virtual SIGNAL conference on August 23, 2023. * [3 types of data models & how to choose the right one](https://www.twilio.com/en-us/blog/insights/data/data-modeling.md): Learn the main data model types, when to use each one, and best practices for choosing the right data modeling for your project. * [How to Send Confirmation Emails (Examples & Templates)](https://www.twilio.com/en-us/blog/insights/how-to-send-on-brand-confirmation-emails-examples.md): Learn how to send confirmation emails to your recipients. Master the best practices, check out examples, and download free templates. * [Send Emails from Python Flask Apps With Twilio SendGrid](https://www.twilio.com/en-us/blog/insights/sending-emails-from-python-flask-applications-with-twilio-sendgrid.md): In this tutorial, you'll learn how to deliver email through Twilio SendGrid using the Python Flask framework and the Flask-Mail extension. * [What Is Double Opt-in in Email for List Building?](https://www.twilio.com/en-us/blog/insights/double-opt-in-email.md): Learn about the gold standard of email list building, how double opt-in works, and why it matters. * [IDC names Twilio Flex as a leader in the CCaaS industry](https://www.twilio.com/en-us/blog/insights/cloud-comms/idc-2024-ccaas-marketscape-flex.md): This recognition follows Twilio Flex’s focus on transforming contact center experiences with CCaaS technology that removes the constraints vendor roadmaps and traditional software provides. * [Top user authentication trends for 2026 | Twilio](https://www.twilio.com/en-us/blog/insights/trends/user-authentication-trends.md): The world of user authentication is evolving rapidly. Learn about the latest trends, insights, and strategies for 2026. * [Development In Developing Countries: Trek Medics Builds Avenues For Health Care with Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/development-in-developing-countries-trek-medics-builds-avenues-for-health-care-with-twilio-html.md): Trek Medics Builds Avenues For Health Care with Twilio * [When AI takes the wheel: The rise of invisible identity intelligence in 2026 | Twilio](https://www.twilio.com/en-us/blog/insights/invisible-identity-intelligence.md): Secure your platform in the AI era with continuous identity intelligence. Learn how. * [Building a conversational commerce platform with Authvia](https://www.twilio.com/en-us/blog/insights/best-practices/conversational-commerce-with-authvia.md): Authvia, a dedicated Twilio partner, walks through how they have bridged the communication gap with consumers through conversational commerce * [What does looping in email mean? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-looping-in-email.md): Learn everything you need to know about the ins and outs of looping in email—from mail loops to looping someone in. * [8 Email Metrics You Need to Keep Your Eye On](https://www.twilio.com/en-us/blog/insights/understanding-email-metrics.md): Learn about the email metrics you should be monitoring to maintain a healthy transactional and marketing email program. * [What Businesses Need to Know About iOS 26](https://www.twilio.com/en-us/blog/insights/trends/potential-ios-26-update-communications-implications.md): Apple iOS 26 changes could have broad implications for any business that uses SMS, MMS, RCS business messaging, or voice calling to reach customers. * [Mailbox Provider AI: Gemini for Gmail | Twilio](https://www.twilio.com/en-us/blog/insights/gemini-for-gmail.md): Google's Gemini for Gmail is changing how users interact with emails. Here's what marketers need to know about AI summaries and testing. * [Now Trending: 3 Significant Reasons Personalization Impacts the Retail Experience](https://www.twilio.com/en-us/blog/insights/best-practices/how-personalization-impacts-retail.md): Learn three reasons why investing in customer personalization is key to long-term customer loyalty and your enduring success in retail. * [Feed FM: Making Hold Music Less Boring With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/feed-fm-making-hold-music-less-boring-with-twilio-nt-html.md): Feed FM: Making Hold Music Less Boring With Twilio * [Black Friday & Cyber Monday 2024 by the Numbers](https://www.twilio.com/en-us/blog/insights/black-friday-cyber-monday-2024.md): Twilio SendGrid processed over 12 billion emails on Black Friday. Here's what we learned about holiday sending this year. * [5 Creative Museum Marketing Strategies | Twilio](https://www.twilio.com/en-us/blog/insights/museum-marketing-strategy.md): The best museum marketing campaigns all share some common traits. Learn how to improve your museum marketing strategies today. * [Twilio Verify: Resiliency for uninterrupted authentication](https://www.twilio.com/en-us/blog/insights/best-practices/verify-resiliency-for-uninterrupted-authentication.md): Learn how Twilio Verify outperforms standard messaging APIs during outages and performance issues. * [Automotive Email Marketing](https://www.twilio.com/en-us/blog/insights/automotive-email-marketing.md): Learn everything you need to know about automotive email marketing to boost sales, develop brand trust, and build a loyal customer base. * [User Insights in AI Copilot](https://www.twilio.com/en-us/blog/insights/ai/instrumenting-user-insights-for-your-ai-copilot.md): Discover how harnessing user insights for AI copilots boosts collaboration and performance. Unlock seamless user satisfaction today! * [Modernize your crisis hotline with Twilio Flex](https://www.twilio.com/en-us/blog/products/modernize-your-crisis-hotline-twilio-flex.md): Learn how Twilio's contact center platform is being used by nonprofits to serve more people in crisis, and do so more effectively. * [MSF/ Doctors Without Borders Use Twilio SMS To Help Fight HIV, Tuberculosis In Zimbabwe](https://www.twilio.com/en-us/blog/partners/spotlights/doctors-without-borders-twilio-org-msf-html.md): MSF/ Doctors Without Borders Drive Zimbabwe Patients Treatments via Twilio SMS * [Crisis Readiness](https://www.twilio.com/en-us/blog/insights/crisis-readiness-use-cases.md): Discover how nonprofits and government agencies redefine emergency plans. Save lives in weather-related crises with scalable communication systems. * [SMS Solutions for Retail](https://www.twilio.com/en-us/blog/insights/cloud-comms/retail-sms.md): SMS has become a very powerful marketing tool for retailers. Learn more about retail SMS and how your business can implement it for its marketing efforts. * [Twilio and Spoke Make Voice AI Growth a Daily Habit](https://www.twilio.com/en-us/blog/partners/integrations/spoke-voice-ai-for-growth.md): Learn how to turn raw voice data into actionable insights and daily growth using Twilio and Spoke. * [Twilio on The Apprentice: ONE Championship edition - the Tech Behind the Scenes](https://www.twilio.com/en-us/blog/company/news/twilio-on-the-apprentice-asia.md): * [What is Reverse ETL (and how does it work)?](https://www.twilio.com/en-us/blog/insights/data/reverse-etl.md): Reverse ETL sends enriched data from your warehouse to downstream tools for activation. Here's how it works and why it matters. * [How to Send a Mass Email for Maximum Reach](https://www.twilio.com/en-us/blog/insights/how-to-send-mass-emails.md): What makes a great mass email? Learn how to send a mass email that gets people excited about events, products, and more with Twilio SendGrid. * [Behind the builder: Kate Molony, Software Engineer](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder--kate-molony--software-engineer.md): Kate shares her experience from intern to full-time employee at Twilio. * [What Is Microsoft Smart Network Data Services (SNDS) and Do I Need It?](https://www.twilio.com/en-us/blog/insights/what-is-microsoft-smart-network-data-services.md): Learn what is Microsoft Smart Network Data Services (SNDS), including how to utilize SNDS data to improve your email program. * [The Customer is the Channel and other Takeaways from NRF 2023](https://www.twilio.com/en-us/blog/events/the-customer-is-the-channel-and-other-takeaways-from-nrf-2023.md): Explore the big takeaways the Twilio team compiled from one of the biggest retail conferences of the year, NRF 2023. * [How to Embed Images in Email: CID, HTML Inline & Linked Images](https://www.twilio.com/en-us/blog/insights/embedding-images-emails-facts.md): Learn how to embed images in your email by linking out to the image on a CDN, referencing via a CID tag & linking to an image in HTML. * [Unlock Facebook Conversions API with Twilio Segment](https://www.twilio.com/en-us/blog/partners/spotlights/unlocking-the-power-of-facebooks-conversion-api-with-segment.md): Discover how Facebook's Conversions API and Twilio Segment help navigate privacy regulations, optimize ad targeting, and streamline first-party data for impactful retargeting. Boost your ad ROI today! * [Understanding Dynamic Linking in PSD2](https://www.twilio.com/en-us/blog/insights/compliance/dynamic-linking-psd2.md): Remove the uncertainty about Strong Customer Authentication (SCA) and explain in simple terms what you need to know to comply with the new regulations, specifically the important topic of “dynamic linking,” one of PSD2’s core components. * [6 reasons why leading marketing platforms use Twilio | Twilio](https://www.twilio.com/en-us/blog/insights/why-marketing-platforms-use-twilio.md): Discover why top marketing platforms choose Twilio. Learn about channel flexibility, high messaging throughput, compliance ease, and more. * [SMTP Port 587 vs 465: Which Port Should You Use?](https://www.twilio.com/en-us/blog/insights/whats-the-difference-between-ports-465-and-587.md): SMTP port 587 vs 465: which should you use? Port 587 with StartTLS is the current standard. Quick guide to SMTP ports, configuration, and troubleshooting. * [Introducing Developer Evangelist Michelle (Mish) Duke](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-michelle-mish-duke.md): Meet Michelle Duke (AKA MishManners), community builder, Hackathon Queen, and ex-GitHub Developer Advocate, now setting sail as a Twilio Developer Evangelist. * [Guide to Email Marketing for Hotels and Hospitality](https://www.twilio.com/en-us/blog/insights/email-marketing-for-hotels.md): Learn how to draw new customers and improve loyalty using modern email marketing strategies for hotels and hospitality. * [How to Champion SMS Marketing to Internal Stakeholders](https://www.twilio.com/en-us/blog/insights/cloud-comms/champion-sms-marketing-to-internal-stakeholders.md): Use SMS marketing to help your company build loyalty and growth while providing measurable ROI * [From FAQs to chatbots: A complete guide to customer self-service](https://www.twilio.com/en-us/blog/insights/best-practices/customer-self-service.md): Quality self-service is a vital part of a comprehensive customer service strategy. Learn about customer self-service advantages and best practices. * [How to Send Mass Text Alerts in an Emergency](https://www.twilio.com/en-us/blog/insights/best-practices/emergency-mass-text-alerts.md): Plan your emergency communications in advance by learning how to send mass text alerts in a crisis. * [Your Quick Guide To: Email Reputation and Email Engagement Metrics](https://www.twilio.com/en-us/blog/insights/email-reputation-and-email-engagement-metrics.md): In this post, we share 3 factors that can affect your email reputation and 5 behaviors that show engagement. * [How to Write a Holiday Announcement Email to Your Employees (Copy/Paste Samples)](https://www.twilio.com/en-us/blog/insights/holiday-email-employees.md): Sending holiday announcement emails to your employees? Customize these copy/paste samples for a quick and easy send. * [How To Advocate For Yourself and Your Work](https://www.twilio.com/en-us/blog/company/inside-twilio/advocate-yourself-your-work.md): Twilio After Hours Navigating Corporate Spaces panel discussion covered practical tips and tactics to gain the confidence needed to thrive in the workplace. * [Restructuring Twilio, and reducing the size of our team](https://www.twilio.com/en-us/blog/company/news/restructuring-twilio.md): * [Partner Spotlights](https://www.twilio.com/en-us/blog/partners/spotlights.md): Discover how Twilio collaborates with trusted partners to create innovative solutions, extend our platform, and accelerate customer success worldwide. * [Unlock Customer Data Power in Australian Retail](https://www.twilio.com/en-us/blog/insights/data/unlock-power-of-customer-data-in-australian-retail.md): Solve fragmented data challenges in Australian retail. Unify insights, personalize experiences, boost loyalty, and grow revenue today! * [Customer Experience (CX)](https://www.twilio.com/en-us/blog/insights/cx.md): Learn how to build better, more engaging customer experiences with our tips, best practices, and trends. * [List-Unsubscribe Header: What It Is & How to Use It](https://www.twilio.com/en-us/blog/insights/list-unsubscribe.md): List-unsubscribe headers let recipients opt out of emails easily without marking as spam. Learn how to implement list-unsubscribe headers the right way. * [Google Releases New Compliance Dashboard | Twilio](https://www.twilio.com/en-us/blog/insights/google-compliance-dashboard.md): Are you meeting the new list of sender requirements from Google and Yahoo? Check the compliance dashboard in Google Postmaster. * [Extend Your Contact Center With Twilio Flex Ecosystem Partners](https://www.twilio.com/en-us/blog/partners/extend-your-contact-center-twilio-flex-ecosystem-partners.md): * [Future of BPO](https://www.twilio.com/en-us/blog/insights/the-future-of-bpo-in-the-age-of-ai-and-automation--a-conversatio.md): Discover how AI and automation are transforming the BPO industry. Learn from leaders about upskilling, hyper-personalization, and adapting to change. Watch now! * [What is conversational marketing?](https://www.twilio.com/en-us/blog/insights/best-practices/conversational-marketing.md): Conversational marketing can help improve your SMS campaigns by prioritizing a customer-focused and dialogue-driven approach to marketing. Learn more here. * [Integration or Extinction: The New Rules of Marketing Technology](https://www.twilio.com/en-us/blog/insights/best-practices/integration-or-extinction.md): Twilio's CMO Chris Koehler explores why integration, flexibility, and composable tech stacks are reshaping how businesses choose marketing technologies * [DialDrive: A Complete Phone Platform for Web and Mobile Marketing, Powered by Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/dialdrive-powered-by-twilio-html.md): DialDrive: A Complete Phone Platform for Web and Mobile Marketing, Powered by Twilio * [Honeypot Traps & Email Security Explained | Twilio](https://www.twilio.com/en-us/blog/insights/honeypot-traps-email-addresses.md): What is a honeypot in cyber security? This guide shares all the details, and also reveals the benefits and drawbacks of these strategies. * [First Time Hackathoner Wins TechCrunch Disrupt NYC 2015 With Witness](https://www.twilio.com/en-us/blog/company/news/first-time-hackathoner-wins-techcrunch-disrupt-nyc-2015-with-witness-html.md): Just over a year ago, Marinos Bernitsas was cutting C++ code for algorithmic trading systems at a high frequency trading fund in New York City. Having * [The 8 best texting apps | Twilio](https://www.twilio.com/en-us/blog/insights/best-messaging-apps.md): Mobile messaging apps are a great way to communicate and build relationships with your customers. Here are 8 of the best texting apps for businesses. * [Serverless Phone Number Validation with AWS Lambda, Python and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/serverless-phone-number-validation-aws-lambda-python-twilio.md): Build a serverless Python function on AWS Lambda that uses the Twilio Lookup API to validate phone numbers. * [Build Multimodal Voice and Messaging Agents with Twilio and Dify](https://www.twilio.com/en-us/blog/developers/tutorials/product/conversationrelay-agent-dify-voice-messaging.md): Learn to use the open source agent builder Dify with Twilio’s ConversationRelay to build a multimodal experience. * [Bridging the gap with A2P 10DLC](https://www.twilio.com/en-us/blog/insights/compliance/bridging-the-gap-with-a2p-10dlc.md): * [Leadership Updates](https://www.twilio.com/en-us/blog/company/leadership-updates.md): Stay up to date on who’s who within Twilio, and hear from our leaders on company direction and the values driving our vision. * [What Is the Difference Between Objectives and Goals? | SendGrid](https://www.twilio.com/en-us/blog/insights/difference-between-goals-objectives.md): What is the difference between goals and objectives? Learn everything you need to know to set (and achieve) better outcomes for your business. * [Build a Soccer Stats WhatsApp Chatbot with Python, Flask and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-soccer-stats-whatsapp-chatbot-python-flask-twilio.md): Build a chatbot for WhatsApp that responds to questions about stats for English league soccer matches. * [Shared IP vs. Dedicated IP: Which to Choose? | Twilio](https://www.twilio.com/en-us/blog/insights/shared-and-dedicated-ips-which-should-you-choose.md): Trying to determine whether you should send email on a shared or a dedicated IP? Learn the differences and impacts before you decide. * [Email Authentication: How to Authenticate Email in 5 Steps](https://www.twilio.com/en-us/blog/insights/how-to-authenticate-your-email-in-5-steps.md): Don’t gamble on deliverability. Use email authentication like SPF, DKIM & DMARC to authenticate email, stop spoofing, and build customer trust. * [First-Party Data](https://www.twilio.com/en-us/blog/insights/data/first-party-data-guide.md): Discover how to activate first-party data. Build trust, ensure proper governance, and drive actionable insights. Start leveraging your data now! * [How Email Rendering Impacts Sender Reputation](https://www.twilio.com/en-us/blog/insights/rendering-impacts-reputation.md): How your email renders in the inbox can play a role in determining your sender reputation. * [Cracking the CDP Code](https://www.twilio.com/en-us/blog/company/cdp-rfp-guide-get-started.md): Need help picking the best CDP? Get our easy 4-step RFP Template now to streamline your selection process and ensure a perfect vendor match! * [Startup Weekend Twin Cities: A Overwhelming Success](https://www.twilio.com/en-us/blog/company/news/startup-weekend-twin-cities-a-overwhelming-success-html.md): Last week I issued a challenge to the participants of StartupWeekend Twin Cities. Now that the event is complete, I can enthusiastically declare that t * [Schedule surprise messages with Twilio SMS for a mystical date](https://www.twilio.com/en-us/blog/developers/tutorials/product/schedule-surprise-messages-with-twilio-sms.md): Use C# .NET to schedule SMS to organize a mysterious date using Twilio SMS. * [121+ Cyber Monday email subject line examples in 2026](https://www.twilio.com/en-us/blog/insights/cyber-monday-email-subject-lines.md): Find hundreds of Cyber Monday email subject lines with templates and examples to inspire your email campaigns this shopping season. * [How AI is Transforming Contact Centers | Twilio](https://www.twilio.com/en-us/blog/insights/ai/AI-transforming-contact-centers1.md): Learn how AI transforms customer contact centers by enhancing self-service, personalizing interactions, and optimizing operations. * [Twilio Segment Unify: Expert Answers to Profiles, Journeys, and Secure Activation | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/segment-unify-webinar-q-and-a.md): Missed the Unify webinar? Read more about real-time profiles, how Journeys works with your CRM, and securely activating warehouse audiences with Reverse-ETL. * [Behind the Builder: Stefany Millstein](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-Stefany-Millstein-twilio.md): Stefany shares about her Segment-to-Twilio journey and how she’s built a culture of trust and collaboration amongst her team. * [Insights & Metrics that Inform the Paste Design System](https://www.twilio.com/en-us/blog/insights/cx/insights-metrics-inform-paste-design-system.md): Learn how the Twilio Paste design system captures data to gain insights and track metrics which guide the development of the system. * [Create a Video Lobby Feature](https://www.twilio.com/en-us/blog/developers/tutorials/product/create-a-video-lobby-feature.md): Learn how to improve your cost efficiency and user experience by building a lobby, or waiting, area for your Twilio Video rooms using Twilio Sync. * [VoIP call quality: 9 ways to improve quality issues | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/voip-call-quality.md): Poor VoIP call quality can be frustrating. Learn about what affects VoIP call quality and how you can improve VoIP phone quality for your business. * [How to Use DKIM to Prevent Domain Spoofing](https://www.twilio.com/en-us/blog/insights/how-to-use-dkim-to-prevent-domain-spoofing.md): Learn about DomainKeys Identified Mail (DKIM) and how the email authentication technique improves your overall email deliverability. * [Twilio Brings Customer Engagement Workflows into Claude by Anthropic](https://www.twilio.com/en-us/blog/partners/introducing-twilio-claude-connector-claude-code-plugin.md): The Twilio Connector and Claude Code plugin let teams design and build customer communications across voice, messaging, and email directly from Claude.ai, Claude Cowork, and Claude Code. * [Update to FCC’s SMS Opt Out Keywords | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/update-to-fcc-s-sms-opt-out-keywords.md): Update to FCC’s SMS Opt Out Keywords * [Build a Price Tracker with Twilio Programmable SMS and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-price-tracker-twilio-programmable-sms-node.md): * [Parkinsons Voice Initiative: Unlocking New Parkinsons Treatment Through Twilio Voice](https://www.twilio.com/en-us/blog/partners/spotlights/parkinsons-voice-initiative-unlocking-new-parkinsons-treatment-through-twilio-voice-nt-html.md): Parkinsons Voice Initiative: Unlocking New Parkinsons Treatment Through Twilio Voice * [Twilio Helps Launch Enterprise Cloud Coalition](https://www.twilio.com/en-us/blog/company/news/twilio-helps-launch-enterprise-cloud-coalition-june-2019.md): Twilio joined six companies to launch the Enterprise Cloud Coalition. ECC intends to help public policy makers around privacy, AI, security and other topics. * [Twilio’s Response to the Recent Codecov Vulnerability](https://www.twilio.com/en-us/blog/company/communications/response-to-the-codecov-vulnerability.md): On April 15, 2021, Codecov publicly disclosed a security event with the Bash Uploader component. Here's how it affected Twilio customer data. * [Announcing The Customer Data Platform Report 2022](https://www.twilio.com/en-us/blog/insights/trends/customer-data-platform-report-2022.md): Announcing Twilio Segment’s third annual Customer Data Platform report, and a summary of key findings. * [Top 5 SMS marketing platforms for businesses | Twilio](https://www.twilio.com/en-us/blog/insights/best-sms-marketing-platforms.md): The best SMS marketing solutions are reliable, scalable, and provide transparent reporting. Here are top SMS marketing softwares to consider for your business. * [Send a WhatsApp media message with C# in 30 Seconds](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-a-whatsapp-media-message-with-c-in-30-seconds.md): * [5 Ways to Improve Your Contact Center Security](https://www.twilio.com/en-us/blog/insights/best-practices/5-ways-to-improve-your-contact-center-security.md): Discover the common threats to contact center security, as well as 5 tips for combating these risks and protecting your brand. * [How to Use Twilio Verify Over Interconnect](https://www.twilio.com/en-us/blog/developers/tutorials/product/use-verify-over-interconnect.md): Securely route Twilio Verify traffic over a private network with Twilio Interconnect for enhanced performance, security, and compliance. * [5 Questions with Twilio's new Chief Marketing Officer Joyce Kim](https://www.twilio.com/en-us/blog/company/leadership-updates/5-questions-with-twilios-new-cmo-joyce-kim.md): Twilio is thrilled to welcome Joyce Kim as our new Chief Marketing Officer, leading our global marketing as we continue to build the future of customer engagement. * [SMS and MMS Notifications with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/developers/tutorials/product/server-notifications-csharp-mvc.md): We'll show you a simple C# ASP.NET MVC web app which sends out SMS or MMS notifications to administrators when errors occur. * [Growing Customer Loyalty through Real-time Personalization Across Every Touchpoint](https://www.twilio.com/en-us/blog/insights/best-practices/real-time-personalization-every-touchpoint.md): Customer experiences need to drive trust and value across the entire journey. Learn how using dynamic, contextual customer profiles can increase satisfaction and revenue. * [Identity management: what it is and how it works | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/identity-management.md): Identity management is the process of verifying and protecting user identities across digital ecosystems. Learn how it works in this helpful guide. * [Twilio Segment & Mixpanel - Better together](https://www.twilio.com/en-us/blog/partners/spotlights/segment-and-mixpanel-better-together.md): Explore the benefits of combining Twilio Segment and Mixpanel, highlighting the strengths of Segment's CDP and Mixpanel's Product Analytics solution and how their combination can deliver customer journey insights and personalized and automated user engagement. * [15 questions every European bank should answer about conversational AI in 2026](https://www.twilio.com/en-us/blog/insights/ai/european-banks-conversational-ai-questions.md): Is your conversational AI ready? Discover the 15 questions European banks must answer to safely deploy conversational AI and meet current regulations * [Build a Video Application with Breakout Rooms Using Twilio Programmable Video, React, TypeScript, and Express — Part 2](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-app-breakout-rooms-react-typescript-express-part-2.md): Learn how to build a video application with breakout rooms, using Twilio Programmable Video, React, TypeScript, and Express. * [The Best E-Commerce Marketing Strategy Tips for 2024 | SendGrid](https://www.twilio.com/en-us/blog/insights/ecommerce-marketing-strategy.md): Learn how to create a winning e-commerce marketing strategy in 2024 with these tried-and-true tips and best practices. * [#SIGNALConf Day 2 Recap](https://www.twilio.com/en-us/blog/events/signalconf-day-2-recaps.md): * [User verification: Your off-the-shelf security and productivity solution](https://www.twilio.com/en-us/blog/products/Your-off-the-shelf-security-and-productivity-solution.md): From mitigated fraud risks to greater consumer experiences, user verification can have a big impact on your business. * [Twilio Startup Labs Founder Spotlight: Karan Kashyap & Matt McEachern, Posh](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-karan-kashyap-matt-mceachern-posh.md): An Interview with Posh co-founders Karan Kashyap & Matt McEachern, for Twilio Startup Labs * [Lowering the Barrier to Enter the Sharing Economy: Airenvy Communicates Clearly with Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/home-rental-management-with-airenvy-and-twilio-nt-html.md): Airenvy helps you manage AirBnB, Homeaway and third-party rentals with Twilio SMS. * [Introducing the Impact Access Builder Hub from Twilio.org](https://www.twilio.com/en-us/blog/products/launches/introducing-impact-access-builder-hub.md): The Impact Access Builder Hub makes it easier for nonprofit builders to get up-and-running with Twilio. The Hub spans Twilio’s product portfolio, including Messaging, Flex, Frontline, and Segment. This way, you can be sure you’re using the best combinations of products for your program’s needs. * [What are bots and how to prevent them | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/what-are-bots.md): Learn about what bots are, the types of bots, and how to prevent fake accounts from impacting your business. * [Compliance Toolkit Generally Available](https://www.twilio.com/en-us/blog/products/compliance-toolkit-generally-available.md): The Compliance Toolkit is now HIPAA eligible and Generally Available to all Twilio customers sending messaging traffic in the United States * [Your Complete Guide to Account-Based Marketing (ABM) | SendGrid](https://www.twilio.com/en-us/blog/insights/account-based-marketing-abm.md): Learn everything you need to know about account-based marketing (ABM) to drive better results for your business and transform your marketing game. * [Celebrating 30 Years of SMS (and Our Predictions for What's to Come)](https://www.twilio.com/en-us/blog/products/celebrating-30-years-of-sms.md): x * [The rise of passwordless authentication in 2026 | Twilio](https://www.twilio.com/en-us/blog/insights/trends/rise-of-passwordless-authentication.md): Passkeys are the future of user authentication. Learn how Twilio can make verification work for you and every user. * [Guide to Apple Mail Privacy Protection (MPP) & iOS 18 (2025)](https://www.twilio.com/en-us/blog/insights/apple-mail-privacy-protection.md): Find the most recent updates to Apple's Mail Privacy Protection (MPP). See new data, understand the impact & get tips on how to prepare. * [Understanding Authy 2FA’s Multi-Device Feature - Authy](https://www.twilio.com/en-us/blog/products/understanding-authys-multi-device-feature.md): Authy was recently contacted by Decryptionary, a cryptocurrency and blockchain dictionary, with concerns about security vulnerabilities of using SMS for two-factor authentication (2FA) and questions about how SMS is used in conjunction with the Authy 2FA apps. These are great questions. There has been an increase in phone porting attacks (sometimes known as SIM swapping). … Continue reading "Understanding 2FA, the Authy App, and SMS" * [Introducing Messaging Copilot: Your Localization and Routing Expert](https://www.twilio.com/en-us/blog/products/launches/introducing-messaging-copilot-html.md): Introducing Messaging Copilot From Twilio #signalconf * [Events & Community](https://www.twilio.com/en-us/blog/events.md): Learn about upcoming opportunities to connect with fellow builders and developers. * [Burpy Crowd Sources Food Delivery With Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/burpy-crowd-sources-food-delivery-with-twilio-sms-nt-html.md): Burpy Crowd Sources Food Delivery With Twilio SMS * [It Takes A Village – The Lassy Project Crowdsources Communication To Keep Kids Safe](https://www.twilio.com/en-us/blog/partners/spotlights/it-takes-a-village-the-lassy-project-crowdsources-communication-to-keep-kids-safe-html.md): The Lassy Project Crowdsources Communication With Twilio * [Sender Policy Framework (SPF)](https://www.twilio.com/en-us/blog/insights/sender-policy-framework.md): An in-depth look at each piece of the Sender Policy Framework (SPF) record, including info on how it helps your reputation and how you can check yours. * [Our new Databricks partnership: What it is and why it matters](https://www.twilio.com/en-us/blog/partners/spotlights/segment-databricks-partnership.md): Twilio Segment partners with Databricks to develop a bi-directional integration that will help customers unlock more AI potential * [Nonprofit Tips: How to Engage Volunteers, Donors, and Constituents Via SMS with Twilio for Salesforce](https://www.twilio.com/en-us/blog/insights/best-practices/nonprofit-tips-how-engage-volunteers-donors-sms-twilio-salesforce.md): Learn how nonprofits use SMS through Twilio for Salesforce to talk with and listen to people in their communities. These examples show a few of the powerful features of the app, ranging from a personal conversation to messaging a large audience. * [Sip from Twilio is here, Sign up for the Beta](https://www.twilio.com/en-us/blog/products/launches/sip-is-here-sign-up-for-the-beta-html.md): from Twilio is here, Sign up for the Beta * [The Ultimate Guide to Cold Email Marketing in 2024 | SendGrid](https://www.twilio.com/en-us/blog/insights/cold-email-marketing.md): Learn how cold email marketing impacts your business and better strategies for long-term success. * [Intercom Lets You Take Customer Conversations Anywhere With Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/intercom-acquire-twilio-sms-html.md): When a prospective customer knocks, you should be there to answer. If you’re not, you should know who knocked and how to follow up. This can seem like * [Why RCS messaging is the future | Twilio](https://www.twilio.com/en-us/blog/insights/trends/why-rcs-messaging-is-the-future.md): RCS is the next evolution in messaging and customer engagement. Learn why your business should adopt RCS messaging today. * [Mail Transfer Agent (MTA) Explained | Twilio](https://www.twilio.com/en-us/blog/insights/mail-transfer-agent-mta.md): Learn everything you need to know about mail transfer agents (MTAs) and their role in the email delivery process. * [Advertising Week Recap Twilio](https://www.twilio.com/en-us/blog/events/advertising-week-2025-recap.md): Advertising Week NY 2025 recap blog and key takeaways * [Ask the Expert: Melinda Plemel | Twilio](https://www.twilio.com/en-us/blog/insights/ask-the-expert-melinda-plemel.md): Learn deliverability and best practice tips directly from Spamhaus. We chat with Spamhaus’ Melinda Plemel about blocklistings, spam traps, and more. * [Circly Fights Cancer With Community: Building A Support System With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/circly-fights-cancer-with-community-building-a-support-system-with-twilio-html.md): Circly Fights Cancer With Twilio Powered Communication * [Tackling the data management challenge: Insights from Enterprise Connect](https://www.twilio.com/en-us/blog/events/tackling-the-data-management-challenge--insights-from-enterprise.md): Recap of a panel discussion at Enterprise Connect, discussing how to effectively manage and leverage dispersed data stores to improve customer experience. * [What Are Facebook SMS Notifications? How to Get Started](https://www.twilio.com/en-us/blog/insights/cloud-comms/facebook-sms-notifications.md): Want to start receiving Facebook notifications via SMS? Learn everything you need to know about Facebook SMS notifications here. * [Kiosk Uses TTS To Highlight The Humanity In Everyday Objects](https://www.twilio.com/en-us/blog/partners/spotlights/kiosk-uses-tts-to-highlight-the-humanity-in-everyday-objects-html.md): Kiosk Uses TTS To Highlight The Humanity In Everyday Objects * [Google’s New Spam Page: Track Your Sender Spam Rate | Twilio](https://www.twilio.com/en-us/blog/insights/google-new-spam-page.md): Google released a new spam page that provides senders with their exact spam rate on a daily, weekly, and monthly basis. * [Building an Inbound Voice Agent with Twilio and Deepgram](https://www.twilio.com/en-us/blog/partners/integrations/building-an-inbound-voice-agent-with-twilio-and-deepgram.md): * [Ask the Expert: Clea Moore, Principal Product Manager, Yahoo Mail](https://www.twilio.com/en-us/blog/insights/ask-the-expert-clea-moore.md): What signals should senders be looking at? What do you do if your emails are landing in the spam folder? Find out from the Principal Product Manager at Yahoo Mail. * [11 Clever AI Email Management Tools and Features](https://www.twilio.com/en-us/blog/insights/ai-email-management-tools.md): Discover the best AI email management tools and features and learn how to transform your inbox and email communications. * [Good Dog Design Uses Twilio to Make Sure the Cake is Not a Lie](https://www.twilio.com/en-us/blog/partners/spotlights/good-dog-design-uses-twilio-to-make-sure-the-cake-is-not-a-lie-html.md): Wendy’s, the famous Australian ice cream franchise, came to Good Dog Design with a problem: they wanted to sell cakes online, but many of their s * [#SIGNALConf Day 1 Recap](https://www.twilio.com/en-us/blog/events/signalconf-day-1-recap.md): * [200,000 developers and counting: the WhatsApp Business API on Twilio is now Generally Available](https://www.twilio.com/en-us/blog/products/launches/whatsapp-api-generally-available.md): * [Zero-Party Data: What it is and How to Use it to Personalize Marketing](https://www.twilio.com/en-us/blog/insights/best-practices/personalized-marketing-zero-party-data.md): Learn about zero-party data: what it is, how to gather it, and how to use it to drive cross-channel marketing campaigns. * [Blog Archive](https://www.twilio.com/en-us/blog/archive.md): Jump into our vault for a look back at past posts and retired content. * [How to Send Email Surveys (the Right Way) in 2024](https://www.twilio.com/en-us/blog/insights/email-survey-best-practices.md): Learn the must-know best practices to increase your opens, response rates, and the overall quality of your email surveys. * [Fight for the Future Defends Net Neutrality with Programmable Voice and SMS](https://www.twilio.com/en-us/blog/partners/spotlights/fight-for-the-future-defends-net-neutrality-with-programmable-voice-and-sms-html.md): Using a Twilio Voice and SMS, the Boston-based advocacy organization connects people with their congressional representatives to fight for net neutrality. * [DMARC Records: What is DMARC in Email?](https://www.twilio.com/en-us/blog/insights/what-is-dmarc.md): Learn why a DMARC record is important and how it can improve your campaign's email delivery and avoid spam folders, as well as see a sample. * [Twilio Flex: Updates from SIGNAL 2021](https://www.twilio.com/en-us/blog/insights/cloud-comms/flex-signal-updates-2021.md): SIGNAL 2021 is a wrap! But you can still learn about the Flex product announcements highlighted including Flex ONE, Flextensions, and other key Flex news. * [How to Optimize Your Email for Mobile](https://www.twilio.com/en-us/blog/insights/how-to-optimize-your-email-for-mobile.md): Use these 10 tips to optimize your emails for mobile. You'll find subject line tips, email width suggestions, CTA recommendations, and much more! * [Coding The Way To A Human Right: Human Utility Gives Underserved Communities Access To Water](https://www.twilio.com/en-us/blog/partners/spotlights/coding-the-way-to-a-human-right-human-utility-gives-under-served-communities-access-to-water-html.md): Coding The Way To A Human Right: Human Utility Gives Under-served Communities Access To Water * [8 Best Ways to Market Your New Podcast in 2024 | Twilio](https://www.twilio.com/en-us/blog/insights/how-to-market-podcast.md): Learn how to market your new podcast and connect with your audience so that you can build a successful, revenue-generating podcast. * [Email Marketing for Real Estate | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-real-estate.md): Email marketing tips and software for real estate: Learn how to build a list of buyers and sellers and use email marketing to turn them into clients. * [Data Residency for SMS in the European Union](https://www.twilio.com/en-us/blog/products/launches/data-residency-for-SMS-eu.md): Twilio Data Residency for SMS in the European Union (EU), enabling you to process and store personal data in SMS locally within the EU. * [Beginner’s Guide to Click Funnels | Twilio](https://www.twilio.com/en-us/blog/insights/what-are-click-funnels.md): What are click funnels? And how can they improve conversion? Check out this five-minute beginner’s guide to get started. * [I Fought Gmail's Tabs, and The Tabs Won](https://www.twilio.com/en-us/blog/insights/fought-gmail-tabs.md): Stop fighting Gmail’s tabs. Learn how Primary vs. Promotions placement works, and why good senders should embrace (not fear) Gmail sorting. * [Compliance](https://www.twilio.com/en-us/blog/insights/compliance.md): Stay up to date on the latest regulations, industry standards, and best practices for secure, compliant customer communications at scale. * [Real-Time Personalization with AI](https://www.twilio.com/en-us/blog/insights/trends/why-real-time-matters-future-proofing-your-marketing-in-the-era.md): Discover how real-time data activation enhances personalization, boosts customer engagement, and optimizes marketing spend with AI tools. Elevate your strategy now! * [5+ reasons to use VoIP call centers in 2026 (and beyond)](https://www.twilio.com/en-us/blog/insights/cloud-comms/reasons-to-have-voip-call-center.md): Traditional phone systems cost too much and can't scale. Learn why businesses are switching to VoIP call centers for lower costs and advanced features. * [Forecasting the ROI of Multichannel Marketing | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/forecast-roi-multichannel-marketing.md): Learn how to measure the performance and return on investment (ROI) of your business's multichannel marketing communications. * [Company](https://www.twilio.com/en-us/blog/company.md): Get the latest updates from inside Twilio—including leadership announcements, culture highlights, and more. * [Respond to Incoming SMS with Python and GCP Cloud Functions](https://www.twilio.com/en-us/blog/developers/tutorials/product/respond-incoming-sms-python-gcp-cloud-functions.md): Learn how to create a serverless function that handles incoming text messages using Twilio and Google Cloud Functions. * [How to build brand loyalty with your retail marketing strategy | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/build-brand-loyalty-retail-marketing.md): Personalization is crucial to your omnichannel retail strategy, and Twilio helps add the human touch. Explore these tips to cultivate brand loyalty. * [Old Stories, New Tech: StoryWorth Captures Family Memories with Twilio Voice](https://www.twilio.com/en-us/blog/partners/spotlights/old-stories-new-tech-storyworth-captures-family-memories-with-twilio-voice-html.md): StoryWorth uses Twilio Voice to Capture Family Memories * [Building a data culture and bringing marketing and data engineering teams together](https://www.twilio.com/en-us/blog/insights/building-data-culture-marketing-data-engineering.md): Discover how to build a strong data culture by aligning marketing and data engineering teams. Learn key strategies for data quality, unified customer profiles, and AI-powered personalisation to drive better business outcomes. * [How Twilio Improved Control of AWS Root Credentials at Scale](https://www.twilio.com/en-us/blog/company/inside-twilio/improved-aws-root-credentials-at-scale.md): Learn how Twilio improved their processes to control and track AWS root credentials. * [SIGNAL Behind the Scenes: Twilio's Kris Gutta](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-kris-gutta.md): Kris Gutta, a Product Manager on Twilio's Voice team sits down with Corey Weathers to talk about Twilios launch of Media Streams. * [Sonar Adds To Its Customer Communication Toolbelt With Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/sonar-adds-to-its-customer-communication-toolbelt-with-twilio-sms-html.md): Sonar Adds To Its Customer Communication Toolbelt With Twilio SMS * [Observability in AI](https://www.twilio.com/en-us/blog/insights/ai/observability-AI-era.md): Discover how to enhance data quality and AI accuracy. Solve observability challenges and unlock better model performance today! * [A Hero’s Journey: The business impact of Twilio Messaging](https://www.twilio.com/en-us/blog/company/a-heros-journey-the-business-impact-of-twilio-messaging.md): Heroes anticipate needs, rescue people in dire situations, and build trust. Twilio Messaging does too. Read how. * [SMS and MMS Marketing Notifications with Python and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/product/marketing-notifications-python-flask.md): We demonstrate opt-in marketing messages using SMS and MMSes using Python and Flask with the Twilio Python SDK. * [Giving Families a Financial Lifeline with Twilio SMS](https://www.twilio.com/en-us/blog/insights/cloud-comms/giving-families-financial-lifeline-twilio-sms.md): “You can think of us as TurboTax for bankruptcy,” explains Pavuluri. Upsolve uses a mix of software and attorney form review to expedite the process and help people file. Upsolve provides consistent feedback to users to guide them through and increase their success rate. “We send people automated SMS notifications through Twilio at every step of the bankruptcy process,” says Pavuluri “After they file, we send follow up text messages, updating them on case progress.” * [Add Token Streaming and Interruption Handling to a Twilio Voice OpenAI Integration](https://www.twilio.com/en-us/blog/developers/tutorials/product/token-streaming-interruption-handling-twilio-voice-openai.md): Add Token Streaming and Interruption Handling for lower latency on your AI Voice Application with Twilio Voice and OpenAI integrations via Node.js. * [Email Marketing Customer Journey Guide](https://www.twilio.com/en-us/blog/insights/customer-journey-and-email-marketing.md): Want to follow your customers' journey with your marketing emails? Learn more about the customer journey in email marketing. * [The Twilio Community Surpasses Five Million Developer Accounts.](https://www.twilio.com/en-us/blog/company/news/twilio-community-surpasses-five-million-developer-accounts.md): Twilio's developer community now has more than 5 million developer accounts, all changing the way society communicates. Become a hero and join them today. * [How to clean your email list: your step-by-step scrub guide | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/how-to-clean-email-list.md): Learn how to clean your email list—from identifying inactive subscribers to re-engagement campaigns. * [TwilioCon Closing Keynote with Jeff Lawson, Ethan Kurzweil and Josh Stein](https://www.twilio.com/en-us/blog/events/twiliocon-closing-keynote-html.md): TwilioCon Closing Keynote with Jeff Lawson, Ethan Kurzweil and Josh Stein * [AI in Software Development: Ready for the Pilot Seat?](https://www.twilio.com/en-us/blog/insights/ai/ai-in-software-development-2024.md): Discover how AI is transforming software development. From coding to UX design, see how you can leverage AI tools to boost productivity. * [Twilio's Developer Evangelist Anni Chen](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-anni-chen.md): Introducing Twilio Developer Evangelist Anni Chen, an AI nerd, foodie and productivity hacker. Let’s serve up the flavours of my journey into developer evangelism. * [Introducing .NET Engineer of Technical Content, Amanda Lange](https://www.twilio.com/en-us/blog/company/spotlights/introducing-net-engineer-amanda-lange.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Identifying Phone Number Carriers in Python with Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-identify-a-phone-number-carrier-in-python-with-twilio-lookup.md): Learn how to tell if a phone number is a Twilio number using Twilio's Lookup API line type intelligence package. * [Gatsby email contact forms with Twilio Functions and React](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/gatsby-email-contact-form-react-serverless.md): Learn to build an email contact form for your Gatsby website with Twilio serverless functions, SendGrid, and React. * [How leading marketing automation platforms use Twilio | Twilio](https://www.twilio.com/en-us/blog/insights/how-marketing-automation-platforms-use-twilio.md): Discover how top marketing platforms leverage Twilio’s robust APIs for seamless, scalable customer engagement and personalized campaigns. * [Twilio SendGrid Joins The Authindicators Working Group](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-sendgrid-joins-authindicators-working-group.md): Twilio SendGrid Joins Authindicators Working Group to work on Brand Indicators for Message Identification (BIMI) * [The power of being heard: how good listening can boost profits](https://www.twilio.com/en-us/blog/insights/trends/the-power-of-being-heard-how-good-listening-can-boost-profits.md): How voice can generate insights that help businesses build a personalised CX. * [The complete guide to email marketing for authors | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/email-marketing-for-authors.md): Learn how email marketing can help authors connect with readers, sell more books, and build stronger relationships. * [What is speech analytics and how can it benefit your business?](https://www.twilio.com/en-us/blog/insights/best-practices/what-is-speech-analytics.md): Speech analytics can help pull insights and analyze data from audio recordings, which can be especially useful in contact centers. Learn more from Twilio. * [#OwlAboutMe: NJ Potter, Manager, Platform Architecture](https://www.twilio.com/en-us/blog/company/spotlights/owlaboutme-nj-potter-manager-platform-architecture.md): Meet NJ Potter (She/Her), Manager - Platform Architecture. Read more about her, how she found Twilio through a previous role she worked in, and why a career coach is integral to her development in our #OwlAboutMe employee spotlight. * [RCS vs WhatsApp: Which is better for business messaging?](https://www.twilio.com/en-us/blog/insights/rcs-vs-whatsapp.md): RCS vs WhatsApp: what's the difference? Compare features, security, business messaging, and which one works best for your use case. * [Reducing Admin Time & Expediting Phone Number Compliance](https://www.twilio.com/en-us/blog/insights/compliance/reducing-admin-time-expediting-phone-number-compliance.md): New Regulations and Compliance feature for Twilio Phone Numbers that will decrease admin time and expedite compliance. * [How to Use SendGrid's Dynamic Templates for Your Transactional Emails](https://www.twilio.com/en-us/blog/insights/how-to-use-sendgrids-dynamic-templates-for-your-transactional-emails.md): Learn how to leverage SendGrid's dynamic content feature for transactional emails, native support for Handlebars syntax, and easy-to-test options. Ideal for developers and marketers looking to streamline their email template updates. * [Fancy Hands Saves Summer One Errand At A Time With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/fancy-hands-saves-summer-one-errand-at-a-time-with-twilio-nt-html.md): Fancy Hands Saves Summer with Twilio SMS * [What is Ordinal Data?](https://www.twilio.com/en-us/blog/insights/ordinal-data.md): We’ll walk you through what ordinal data is, how to understand it, and how to use it to your advantage. * [Send an SMS message During a Phone Call with Java and Spark](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-java.md): Learn how to use Twilio's Voice and SMS APIs to send an SMS to your caller during an active phone call using Twilio's Java helper library and Spark. * [Twilio Celebrates Women's History Month](https://www.twilio.com/en-us/blog/company/news/twilio-celebrates-womens-history-month.md): Meet some incredible Twilions who make our shared experience better with the work that they do. * [Industry Leaders' Secrets](https://www.twilio.com/en-us/blog/insights/cx/what-sets-them-apart--how-industry-leaders-connect-with-customer.md): Discover strategies from Human37, Anthropologie, and AppFolio to build strong customer connections. Learn actionable tips for every touchpoint. * [Your customers don't hate AI — they hate you lying about it](https://www.twilio.com/en-us/blog/insights/ai-disclosure-transparency-gap.md): 81% of brands say their AI identifies itself. Only 22% of consumers agree. Learn why the gap exists and how to close it. * [Email Unsubscribe Best Practices](https://www.twilio.com/en-us/blog/insights/managing-your-marketing-email-unsubscribes.md): Learn best practices to improve your unsubscribe email messaging and process plus campaign ideas for unengaged subscribers. * [Twilio.org Welcomes New Advisor Board Members](https://www.twilio.com/en-us/blog/company/news/twilio-org-advisor-board-html.md): Twilio.org Launches Advisor Board with Members from Code for America, Salesforce Foundation, Kapor Center & Bessemer Ventures Partners * [How to Become an Email Marketer | Twilio](https://www.twilio.com/en-us/blog/insights/how-to-become-email-marketer.md): If you’re thinking about becoming an email marketer, let us be the first to say: great idea. Here’s what you need to know to make it happen. * [Ringing in the holidays with 68 billion messages and emails](https://www.twilio.com/en-us/blog/company/news/our-customers-are-ringing-in-the-holidays-with-68-billion-messages-and-emails.md): Twilio's customers sent over 68 Billion messages and emails over our platform during Cyber Week 2023 * [Twilio Professional Services for Programmable Voice Onboarding](https://www.twilio.com/en-us/blog/company/twilio-professional-services-for-programmable-voice-onboarding.md): Learn how Twilio's Professional Services team can help you build an optimal, scalable, compliant Programmable Voice solution with our onboarding services. * [Unveiling the future: Redefining user authentication and fraud mitigation | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/redefining-user-authentication-fraud-mitigation.md): Explore the complexities of fraud prevention, understand the latest tactics used by fraudsters, and discover cutting-edge technologies that can help safeguard your business and consumers. * [Twilio Authy gets facelift and new name but is still the authenticator app everybody loves](https://www.twilio.com/en-us/blog/products/launches/twilio-authy-new-name.md): Twilio Authy gets facelift and new name but is still the authenticator app everybody loves * [Send Transactional Emails in PHP with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-transactional-emails-php-twilio-sendgrid.md): Learn how to send transactional emails in PHP using Twilio SendGrid * [Building a Video App: The Complete Buyer’s Checklist](https://www.twilio.com/en-us/blog/insights/cloud-comms/building-video-app-complete-buyers-checklist.md): The most important questions you need to answer before you build a video chat app. * [How All My Sons scaled personal service | Twilio](https://www.twilio.com/en-us/blog/insights/how-all-my-sons-scaled-personal-service-with-twilio.md): All My Sons Moving's Chief Technology Officer Ashraf Syed shares how Twilio’s platform helped the company prove that moving can feel personal at scale. * [Celebrating 100,000 Heroes with Your Milestone Moments](https://www.twilio.com/en-us/blog/company/news/celebrating-100000-heroes-with-your-milestone-moments-html.md): Today we’re celebrating you, the DOers and heroes who are changing the way we communicate. We couldn’t have done it without you, and together we’ve pas * [Your 7-Step Email Marketing Plan | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-plan0.md): Wherever you are in your email marketing journey, an email marketing plan will give you the goals, direction, and strategies you need to succeed. * [Introducing the Twilio Alumni Talent Hub](https://www.twilio.com/en-us/blog/company/news/introducing-the-twilio-talent-hub.md): The Twilio Alumni Talent Hub is an opt-in website where our colleagues can share their expertise and experience with potential employers. * [Email Marketing for Financial Advisors](https://www.twilio.com/en-us/blog/insights/email-marketing-for-financial-advisors.md): Learn why email marketing is important for financial advisors and what you can do to get started with marketing your business online. * [Billing Incident Post-Mortem: Breakdown, Analysis and Root Cause](https://www.twilio.com/en-us/blog/company/communications/billing-incident-post-mortem-breakdown-analysis-and-root-cause-html.md): Billing Incident Post-Mortem: Breakdown, Analysis and Root Cause * [2025 Customer Data Platform Report](https://www.twilio.com/en-us/blog/insights/data/cdp-report-2025.md): Discover how businesses in 2025 leverage AI & personalization with CDPs. Uncover key findings and why CDPs are indispensable now. Read more! * [Buying Email Lists: Why You Shouldn’t | Twilio](https://www.twilio.com/en-us/blog/insights/buying-email-lists.md): Learn why buying email lists harms deliverability and discover best practices for growing your list the right way. * [6 things to know about RCS business messaging | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/rcs-what-to-know.md): Learn everything you need to know about RCS messaging and how to get started with Twilio. * [Send a gopher gif with Go using MMS in 14 lines](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-gif-go-using-mms-14-lines.md): Send a gopher gif via MMS using Twilio and Go. * [First-Party vs. Zero Party Data: Understand the Difference](https://www.twilio.com/en-us/blog/insights/data/first-vs-zero-party-data.md): Explore the nuances between first-party and zero-party data, their strategic value and use cases, and how Segment ensures ethical and effective data collection. * [What you should know about Australia's new SMS Sender ID Register](https://www.twilio.com/en-us/blog/insights/australia-sender-id-register.md): * [How to Create a Social Media Campaign | Twilio](https://www.twilio.com/en-us/blog/insights/how-to-create-social-media-campaign.md): Want to use social media more in your marketing campaigns? Learn how to create effective and engaging social media marketing campaigns with the help of Twilio SendGrid. * [Getting Started with the Java Streams API](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/getting-started-with-the-java-streams-api.md): * [Email-to-SMS Gateway Deprecation](https://www.twilio.com/en-us/blog/company/communications/email-to-sms-gateways-july-2024.md): After 7/31/2024, Twilio will take account actions against customers using email-to-SMS gateways. * [Milestones For Onboarding your SMS Project to Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/milestones-onboarding-your-sms-project-to-twilio.md): Get step-by-step onboarding instructions for how to build an optimal Twilio messaging or SMS application. * [Web API vs SMTP Relay: Email Sending Guide](https://www.twilio.com/en-us/blog/insights/web-api-or-smtp-relay-how-should-you-send-your-mail.md): SendGrid provides a couple of different options for integrating and sending mail through our platform. Learn more about SMTP vs. API sending. * [From "Au Revoir" to "Bonjour": A New Era for Telemarketing Calls in France](https://www.twilio.com/en-us/blog/insights/telemarketing_calls_in_france.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Improve Customer Service with AI on WhatsApp | Twilio Tips](https://www.twilio.com/en-us/blog/insights/how-to-use-ai-on-whatsapp-to-improve-your-company-s-customer-ser.md): Enhance your company's customer service using AI on WhatsApp. Discover trends, customer stories, and build scalable solutions with our APIs. Learn more now! * [Your Guide to the Best Email Marketing for Bloggers](https://www.twilio.com/en-us/blog/insights/email-marketing-for-bloggers.md): Learn how to master email marketing for bloggers to build your audience and grow your traffic. * [GDPR: Data Subjects, Controllers and Processors, Oh My!](https://www.twilio.com/en-us/blog/insights/compliance/gdpr-data-subjects-controllers-processors-html.md): Who are Data subjects, Controllers, and Processors? What are their obligations under the GDPR? Can you be a Data controller and Processor at the same time? * [Twilio News](https://www.twilio.com/en-us/blog/company/news.md): Read the latest company announcements, partnership news, and press highlights here. * [Career Journeys @Twilio](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio.md): As Twilio continues to evolve, hear employee stories of discovering new opportunities, tackling new challenges, and navigating their career journeys. * [Black Friday & Cyber Monday 2023 By The Numbers | Twilio SendGrid](https://www.twilio.com/en-us/blog/company/black-friday-cyber-monday-2023.md): Twilio SendGrid processed a whopping 64 billion emails during Cyber Week 2023. Read through more of our Black Friday and Cyber Monday email stats. * [3 personalized marketing campaigns to inspire your strategy | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/personalized-marketing-campaigns-strategy.md): Check out these personalized marketing campaigns and learn how to leverage Twilio for stronger customer connections and impressive ROI. * [MuleSoft Releases Cloud Connector for Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/mulesoft-releases-cloud-connector-for-twilio-html.md): MuleSoft releases Cloud Connector for Twilio, which allows developers to easily integrate the Twilio API within Mule. * [What you should know about Verizon’s A2P 10DLC Service](https://www.twilio.com/en-us/blog/insights/compliance/what-you-should-know-about-verizons-a2p-10dlc-service.md): * [RingDNA dials call tracking, IVR and virtual call center into Salesforce](https://www.twilio.com/en-us/blog/partners/spotlights/ringdna-twilio-call-tracking-ivr-virtual-call-center-salesforce-html.md): DemandResults' RingDNA combines call tracking, inbound IVR and a virtual call center in a single, Salesforce-integrated, Twilio-powered app * [Regulatory Compliance Corner July 2025](https://www.twilio.com/en-us/blog/insights/2025-july-regulatory-updates.md): July 2025 update of all things global regulatory and compliance * [Nonprofit, Urban Refugees, Democratize Communication For Displaced People](https://www.twilio.com/en-us/blog/partners/spotlights/urban-refugees-democratize-communication-for-displaced-people-html.md): Urban Refugees Democratize Communication For Displaced People * [SaaS Email Marketing Strategies | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-saas.md): Learn the what, where, and how, of email marketing in SaaS, and find inspiration and steps you’ll need to develop your email marketing program. * [Demystifying Twilio SendGrid Account Structure](https://www.twilio.com/en-us/blog/insights/demystifying-twilio-sendgrid-account-structure.md): Want to know how to build a scalable Twilio SendGrid account structure? Learn the best practices to configure your parent account and subusers here. * [Beyond the Hype: How to Actually Unlock AI Agents for Customer Engagement](https://www.twilio.com/en-us/blog/insights/ai/unlock-ai-agents-customer-engagement.md): AI agents are poised to fundamentally change how businesses interact with customers. Go beyond the hype and learn how AI agents can unlock value for your customers and your business. * [What is a Data Layer? How Data Layers Work](https://www.twilio.com/en-us/blog/insights/what-is-a-data-layer.md): An introduction to the data layer: what it is, how it works, and how it can benefit your business. * [Twilio Gives Back Globally](https://www.twilio.com/en-us/blog/company/news/twilio-gives-back-globally.md): See how and where Twilions participated in community service for Global Impact Day. * [The Assumptions Sinking Go-to-Market Strategies](https://www.twilio.com/en-us/blog/insights/best-practices/assumptions-sinking-gtm-strategies.md): Learn from top Marketing & RevOps leaders about the common pitfalls they see when trying to create a GTM strategy, and how to avoid this. * [Reflecting on Pride: More Than a Month of Celebration](https://www.twilio.com/en-us/blog/company/inside-twilio/reflecting-on-pride-2024.md): See how we celebrated Pride Month as a global tribute to the LGBTQ+ community and helped advance LGBTQ+ equality, justice, and visibility. * [How to conference call on your Android](https://www.twilio.com/en-us/blog/insights/best-practices/android-conference-call.md): Learn how to make a conference call on Android devices and scale to include more than five callers using programmable voice technology from Twilio. * [Running Your Business From The Palm of Your Hand: Heymarket Makes SMS Scalable](https://www.twilio.com/en-us/blog/partners/spotlights/heymarket-mobile-sms-for-businesses-html.md): On a Sunday morning, Amit got a text from the man delivering his furniture. The man wanted to apologize for last night. The two had not seen each other * [Introducing PHP Developer Marcus Battle](https://www.twilio.com/en-us/blog/company/spotlights/php-developer-marcus-battle.md): Meet Marcus Battle, the newest member of the Twilio Developer Voices team, who is a PHP developer and will enable fellow PHP developers to teach other developers how to get started and build with Twilio. * [How automation is revolutionizing customer engagement | Twilio](https://www.twilio.com/en-us/blog/insights/how-automation-revolutionizes-customer-engagement.md): Discover how automation transforms customer service by offering instant responses and 24/7 support. Keep up with the newest trends to improve customer satisfaction. * [Email Marketing for Financial Services](https://www.twilio.com/en-us/blog/insights/email-marketing-for-financial-services.md): Learn how to use email marketing to promote and grow your financial services business with these 5 effective campaigns for finance businesses. * [RCS vs. iMessage: Everything you need to know in 2026](https://www.twilio.com/en-us/blog/insights/rcs-vs-imessage.md): RCS vs iMessage—what's the difference? Compare features, security, cross-platform support, and what each means for consumers and businesses. * [Add Token Streaming and Interruption Handling to a Twilio Voice Mistral Integration](https://www.twilio.com/en-us/blog/developers/tutorials/product/token-streaming-interruption-handling-twilio-voice-mistral.md): Add token streaming for lower latency and interruption handling to a Twilio Voice AI Agent Mistral Integration using ConversationRelay and Node.js. * [Data Retention Policy](https://www.twilio.com/en-us/blog/insights/compliance/data-retention.md): Learn how to create a data retention policy that reduces costs, mitigates legal risks, and enhances security. Safeguard your business today! * [June 2026 Fraud Update: Securing Your Secrets and CI/CD from the Supply Chain](https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-june-2026.md): Protect your organization's secrets from the latest supply chain risks. Learn how to build a multi-layered defense strategy with Twilio. * [Twilio Startup Labs Founder Spotlight: Chris Dolinski, Vibehut](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-chris-dolinski-vibehut.md): An interview with Vibehut founder Chris Dolinski, for Twilio Startup Labs * [6 Best Tech Tools for Nonprofits and Charities](https://www.twilio.com/en-us/blog/insights/best-practices/nonprofit-tech-tools.md): Discover the best tech tools that nonprofits and social impact companies can use to increase fundraising and serve more people. * [Voice AI vs conversational AI: what's the difference?](https://www.twilio.com/en-us/blog/insights/voice-ai-vs-conversational-ai.md): Conversational AI is the intelligence. Voice AI is the delivery method. Here's what that means (and how they work together) in 2026. * [Day In The Life: Being A Twilio Software Engineer](https://www.twilio.com/en-us/blog/company/inside-twilio/day-in-the-life-being-a-twilio-software-engineer-html.md): Day In The Life: Being A Twilio Software Engineer * [Understanding Packet Loss and How to Fix It](https://www.twilio.com/en-us/blog/insights/cloud-comms/understanding-packet-loss-and-how-fix-it.md): Packet loss is when a data packet does not make it to its destination. Learn more about packet loss and how to fix it for your company. * [Twilio.org Awards Nearly $3.7 Million in Grants to 26 Nonprofits to Support Crisis Communications](https://www.twilio.com/en-us/blog/company/news/twilio-org-awards-grants-nonprofits-crisis-communications.md): * [Security Notice: Phone Change Process - Authy](https://www.twilio.com/en-us/blog/company/communications/phone-change-process.md): Summary of notice: Routine security testing revealed a vulnerability unrelated to authentication The vulnerability had potential to expose data for a small number of users (<0.2%) We proactively issued a customer notice as a precaution to users The Authy service was not affected The detail… Through our routine vulnerability research, one of our outside security … Continue reading "Security Notice: Phone Change Process" * [How to build a conference line with Twilio Studio](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-conference-call-line-twilio-studio.md): Learn to build a conference call line using Twilio Studio - no coding required. * [Generate Art with DALL·E 2 and Twilio Serverless via SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generate-art-with-dall-e-2-and-serverless-sms.md): x * [Sending Bulk Emails With Twilio SendGrid and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-bulk-email-sendgrid-python.md): Learn to send bulk emails with SendGrid and Python, including personalization. * [10 ChatGPT Prompts for Email Marketing | Twilio](https://www.twilio.com/en-us/blog/insights/email-chatgpt-prompts.md): These email ChatGPT prompts delivered shockingly good emails when tested across multiple brands and chats. Not like “good for AI.” Like, good good. * [Spam Traps: What They Are and How to Avoid Them | Twilio](https://www.twilio.com/en-us/blog/insights/spam-traps-what-they-are-and-why-you-should-pay-attention-to-them.md): Spam traps are a common tool for companies wondering how to detect spam. Here we explain what spam traps are and how to identify and avoid them. * [21 conversational AI examples and use cases in 2026](https://www.twilio.com/en-us/blog/insights/conversational-ai-examples-use-cases.md): How does conversational AI work in practice? Here are specific examples across six industries, from voice AI to cross-channel support. * [Fraud Prevention with Twilio User Authentication & Identity](https://www.twilio.com/en-us/blog/insights/best-practices/fraud-prevention-twilio-account-security.md): Learn best practices for fraud prevention using Twilio Lookup and Verify APIs * [How AI is Transforming Contact Centers | Twilio](https://www.twilio.com/en-us/blog/insights/ai/AI-transforming-contact-centers.md): Learn how AI transforms customer contact centers by enhancing self-service, personalizing interactions, and optimizing operations. * [Creating memorable moments with Twilio Video](https://www.twilio.com/en-us/blog/insights/best-practices/creating-memorable-moments-twilio-video.md): Learn how Twilio customers successfully created customized video applications centered around user experience. * [Introducing Twilio Developer Relations Manager, Alina Rakhmatoullina](https://www.twilio.com/en-us/blog/company/spotlights/introducing-twilio-developer-relations-manager-alina-rakhmatoullina.md): Meet Alina Rakhmatoullina, Twilio's most recent Developer Relations Manager. Learn about her background and journey to Twilio. * [Boost Your Marketing with Email Autoresponders | SendGrid](https://www.twilio.com/en-us/blog/insights/email-autoresponders.md): One of the easiest ways to bring automation into your daily workflow is with an email autoresponder. Learn how to make it happen. * [Data activation: what it is & how to do it](https://www.twilio.com/en-us/blog/insights/data/data-activation.md): Collecting data is easy. Activating it is hard. This guide covers the data activation process, common obstacles, and how to get it right. * [Deliverability Control with Shared IP Pools | Twilio](https://www.twilio.com/en-us/blog/insights/shared-ip-address-pool-improvements.md): Learn when and why to use shared IP pool addresses with Twilio SendGrid when sending email messages to your customers. * [How to take data governance from compliance burden to competitive advantage](https://www.twilio.com/en-us/blog/insights/data-governance-competitive-advantage.md): Good data governance doesn't slow you down—it sets you apart. Learn how to turn compliance complexity into a real competitive edge. * [Build a Text to Image Service via SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-text-to-image-service-via-sms.md): Learn to use Stable Diffusion and Twilio Programmable SMS to generate and deliver AI-generated images from texted-in prompts. * [10 holiday text message templates to use with customers | Twilio](https://www.twilio.com/en-us/blog/insights/cloud-comms/holiday-text-templates.md): Boost holiday cheer in your customer communications with these 10 festive text templates. * [Bringing SendGrid and Segment to Twilio.com: A More Unified Web Experience](https://www.twilio.com/en-us/blog/company/bringing-sendgrid-and-segment-to-twilio.md): SendGrid and Segment are merging into Twilio.com. Learn what’s changing, what stays the same, and how a unified platform helps you build faster. * [Design Thinking & GDPR](https://www.twilio.com/en-us/blog/insights/compliance/design-thinking-gdpr-html.md): Learn all about the General Data Protection Regulation (GDPR) and how it relates to Security with this blog post authored by our Chief Security Officer. * [Google Notifying Senders on Unsubscribes | Twilio](https://www.twilio.com/en-us/blog/insights/google-unsubscribe-outreach.md): Google has started emailing senders regarding their unsubscribe process. * [Victory 91.5 Takes Radio From Hardware Powered to Software Powered with Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/victory-91-5-takes-radio-from-hardware-powered-to-software-powered-with-twilio-html.md): There are certain tools of the trade all radio stations use. The most insufferable morning zoo drive-time duos and world’s best DJs (cough, cough Seatt * [Authy User: Two-Factor Authentication in Tampa - Authy](https://www.twilio.com/en-us/blog/insights/authy-user-two-factor-authentication-tampa.md): An information technology and security professional from Argentina details why he recommends Authy two-factor authentication (2FA) for protecting online accounts in business, and for individuals. * [SMS Fallback to Voice Notifications](https://www.twilio.com/en-us/blog/developers/tutorials/product/sms-fallback-to-voice-notifications.md): Learn to use Twilio Programmable Voice to send voice notifications automatically when SMS fails. * [Navigate Data Compliance with a CDP for Privacy](https://www.twilio.com/en-us/blog/insights/compliance/data-compliance-cdp-privacy.md): Ensure data privacy and compliance with a CDP. Learn to effortlessly protect customer data and deliver personalized content. Discover how now! * [Email List Management Tools and Best Practices | Twilio](https://www.twilio.com/en-us/blog/insights/email-list-management.md): Learn about the best email list management tools and best practices to manage your recipients and create opportunities for engagement. * [8 Ways to Check Your Email Sending Reputation](https://www.twilio.com/en-us/blog/insights/5-ways-check-sending-reputation.md): Use these email reputation checker tools, stats, and tips to improve email deliverability and improve your domain reputation. * [Building Developer Tools For Developers: Scout Goes Open Source on Server Side Monitoring](https://www.twilio.com/en-us/blog/partners/spotlights/building-developer-tools-for-developers-scout-goes-open-source-on-server-side-monitoring-html.md): Andre Lewis has a mission for his company, Scout: “We’re trying to make ugly things easy and beautiful.” If you’ve answered obnoxious blare of a on-cal * [5 Call to Action (CTA) Examples to Inspire Your Campaigns](https://www.twilio.com/en-us/blog/insights/call-to-action-examples.md): Want to see email call to action (CTA) examples in action? See some of our favorite CTA examples and what sets them apart from the rest. * [What is the Future of Communications? TwilioCon Speakers Weigh In](https://www.twilio.com/en-us/blog/company/news/what-is-the-future-of-communications-twiliocon-speakers-weigh-in-html.md): We asked TwilioCon speakers Josh Gosse, Rand Wacker, and Delyn Simons "what is the future of communications?" * [Twilio’s Response to the Log4J Vulnerability](https://www.twilio.com/en-us/blog/company/communications/response-log4j-vulnerability.md): Twilio's overview of our response to the recently discovered zero-day vulnerability in the Java logging library Log4j. * [Enhance customer engagement with these new Twilio releases | Twilio](https://www.twilio.com/en-us/blog/insights/cx/new-twilio-releases-enhance-customer-engagement.md): Our latest Twilio releases delve deeper into the intersection of data and technology to help brands enhance customer engagement in the moments that matter. * [Build a Twilio alert system with Express, json-rules-engine, and Mongo](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/custom-twilio-alerting-system-express-mongodb-sendgrid.md): Build a custom Twilio alerting system using Express.js, json-rules-engine, Twilio SendGrid, and MongoDB to send email when you hit alerts fitting your criteria. * [Announcing $3.7M in Venture Capital Investment Raised](https://www.twilio.com/en-us/blog/company/news/announcing-series-a-investment-of-37m-in-twilio-html.md): Today, we’re proud to announce that we have closed a round of funding, raising $3.7M to expand our product development, sales, and marketing effo * [What Is Live Shopping?](https://www.twilio.com/en-us/blog/insights/best-practices/what-is-live-shopping.md): The impact of live shopping can be a game changer for your business, taking your engagement and sales to the next level. Here’s how. * [How to Lookup Phone Numbers in Plain PHP With Twilio's Lookup API](https://www.twilio.com/en-us/blog/developers/tutorials/product/lookup-phone-numbers-plain-php-twilio-lookup-api.md): Learn how to lookup and validate phone numbers in plain PHP using Twilio's Lookup API * [Building Holiday Magic with NORAD | Twilio](https://www.twilio.com/en-us/blog/company/twilio-norad-santa-tracker-2025.md): For over 70 years, NORAD Tracks Santa has spread holiday magic. This year, Twilio's WebRTC technology helps connect kids with Santa's Christmas Eve journey * [Share a File over a WebRTC Data Channel with Twilio Video](https://www.twilio.com/en-us/blog/developers/tutorials/product/share-file-webrtc-data-channel-twilio-video.md): Build a video application with a file-sharing feature using the DataTrack API. * [Wix Takes Customer Experience Into Their Own Hands And Builds A Twilio-Powered Call Center](https://www.twilio.com/en-us/blog/partners/spotlights/wix-takes-customer-experience-into-their-own-hands-and-builds-a-twilio-powered-call-center-nt-html.md): Wix Builds A Twilio Powered Call Center * [Maximize ROI with Twilio's Customer Data Platform](https://www.twilio.com/en-us/blog/insights/data/customer-data-platform-roi.md): Discover how to measure and boost ROI using Twilio's cloud communications tips, trends, and customer stories for scalable voice and SMS apps. Learn more! * [Integrating Social Impact Into Your Company: How Twilio.org Pledged 1%](https://www.twilio.com/en-us/blog/company/news/twilio-dot-org-pledging-1-percent-html.md): A lot of people think about social impact initiatives as purely philanthropic, a side project a company takes on to give back, something that is separa * [[Webinar] Voice AI that connects](https://www.twilio.com/en-us/blog/events/-Webinar--Voice-AI-that-connects.md): Learn how to scale voice AI into production, protect your return on investment, and eliminate the custom infrastructure tax. * [7 steps to build a savvy email marketing strategy in 2026](https://www.twilio.com/en-us/blog/insights/build-email-marketing-strategy.md): Learn how to build a smart email marketing strategy. Goals, audience, list, deliverability, content, automation, measurement. Do them in that order. * [The Ins and Outs of DMARC Monitoring in 2026](https://www.twilio.com/en-us/blog/insights/dmarc-monitoring.md): Learn how DMARC monitoring helps you identify legitimate senders, block unauthorized email, and reach enforcement without disrupting your email program. * [First-Party vs. Third-Party Data](https://www.twilio.com/en-us/blog/insights/data/first-vs-third-party-data.md): Learn the key differences between first- and third-party data. * [The Weight Of A Text: Telerivet Unlocks SMS Communication In Developing Countries with Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/telerivet-sms-communication-in-developing-countries-with-twilio-sms-nt-html.md): Telerivet Unlocks SMS Communication In Developing Countries with Twilio SMS * [What is a tracking plan?](https://www.twilio.com/en-us/blog/insights/what-is-a-tracking-plan.md): Discover how a tracking plan can optimize your data collection. Learn the benefits, how to create one, and ensure compliance. Get started now! * [Personalizing Customer Engagements with the WhatsApp Business Platform](https://www.twilio.com/en-us/blog/insights/best-practices/personalizing-customer-engagements-whatsapp-business-platform.md): Twilio webinar on WhatsApp for marketing featuring Gartner * [The Hidden Obstacles to B2B Email Deliverability](https://www.twilio.com/en-us/blog/insights/hidden-obstacles-b2b-email-deliverability.md): Learn why B2B Email Deliverability is so complex and what signals to look for. * [What is speech recognition and how does it work? | Twilio](https://www.twilio.com/en-us/blog/insights/ai/what-is-speech-recognition.md): Speech recognition technology allows a program to translate spoken words into text. Learn more about how speech recognition could benefit your business. * [Ahoy Twilio SendGrid](https://www.twilio.com/en-us/blog/company/news/ahoy-twilio-sendgrid.md): Twilio adds the leading developer platform for email SendGrid and now offers the full breadth of channels companies use for customer engagement. * [How to build an Email Newsletter application using ASP.NET Core and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-build-an-email-newsletter-application-using-asp-net-core-and-sendgrid.md): Learn how to build an application to manage contacts and send out newsletters using C#, ASP.NET Core, Entity Framework Core, and SendGrid. * [CASL Checklists: Are You Abiding By the Law?](https://www.twilio.com/en-us/blog/insights/casl-checklists.md): Key takeaways from CASL webcast with legal expert, Shaun Brown, including 2 comprehensive checklists that can help you evaluate your email sending. * [Personalization: The key to customer experience, loyalty, and growth | Twilio](https://www.twilio.com/en-us/blog/insights/cx/personalization-customer-journey-experience.md): Personalization earns long-term customer loyalty and growth. Learn how to successfully personalize your customer journey experience. * [5 tips to make your virtual week of service a success](https://www.twilio.com/en-us/blog/company/inside-twilio/5-tips-make-your-virtual-week-service-success.md): * [CRM vs. CDP](https://www.twilio.com/en-us/blog/insights/data/crm-vs-cdp.md): Discover the differences between CRM and CDP systems. Learn how each tool manages customer data to boost your business strategy. Find out more! * [Build a Video Application with Breakout Rooms Using Twilio Programmable Video, React, TypeScript, and Express — Part 1](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-app-breakout-rooms-react-typescript-express-part-1.md): Learn how to build a video application with breakout rooms, using Twilio Programmable Video, React, TypeScript, and Express. * [Twilio’s GDPR Commitment: Support for Customer Compliance Objectives](https://www.twilio.com/en-us/blog/company/communications/twilios-gdpr-commitment-support-for-customer-compliance-objectives-html.md): Twilio is committed to being GDPR compliant by May 25, 2018. New data processing addendum for customers. Additional GDPR guidance materials coming soon. * [MMS for Long Text Messages is Generally Available](https://www.twilio.com/en-us/blog/developers/tutorials/product/mms-for-long-text-messages.md): Use MMS to send long text messages in the USA or Canada with Twilio Programmable Messaging * [Introducing PHP Software Engineer of Technical Content, Matthew Setter](https://www.twilio.com/en-us/blog/company/spotlights/meet-matthew-setter-php-software-engineer-of-technical-content.md): Hi. I'm Matthew Setter, PHP Software Engineer of Technical Content on the Voices team. Here's the short version of how I came to work at Twilio. * [What’s In The Box!? Tracking What’s In Your Moving Boxes with Twilio SMS and Clarify.io](https://www.twilio.com/en-us/blog/partners/spotlights/track-moving-boxes-clarifyio-twilio-html.md): Tracking Moving Boxes With Twilio and Clarify.io * [A/B Testing Best Practices](https://www.twilio.com/en-us/blog/insights/best-practices/ab-testing-best-practices.md): Discover A/B testing best practices. Learn to run impactful experiments to boost customer satisfaction and company growth. Start optimizing now! * [Introducing Elastic SIP Trunking Support for AudioCodes SBCs and Microsoft Teams](https://www.twilio.com/en-us/blog/products/launches/introducing-sip-trunking-audiocodes-microsoft-teams.md): Twilio is collaborating with AudioCodes to introduce Elastic SIP Trunking services to Microsoft Teams. Learn more inside. * [Balancing Personalisation & Privacy](https://www.twilio.com/en-us/blog/insights/compliance/ensure-data-compliance-when-building-trust.md): Discover how to achieve GDPR compliance while delivering personalised experiences. Enhance trust with transparent data practices and AI-driven solutions. * [How Twilio Can Help with Strong Customer Authentication in PSD2](https://www.twilio.com/en-us/blog/insights/best-practices/how-twilio-can-help-strong-customer-authentication-psd2.md): We look at the different types of 2FA you can use with Twilio’s Authy API for Strong Customer Authentication in PSD2 * [Identity resolution: what it is and how it works](https://www.twilio.com/en-us/blog/insights/identity-resolution.md): What is identity resolution? Learn how it works, why it matters for marketing, and how to unify customer data across every device and touchpoint. * [Ask the Expert: Anne P. Mitchell, CEO and President, Get to the Inbox by ISIPP SuretyMail](https://www.twilio.com/en-us/blog/insights/ask-the-expert-anne-p-mitchell.md): Staying compliant in today’s email world is a must. We hear insights from Anne P. Mitchell, who helped author the CAN-SPAM Act of 2003. * [Digital Innovation Grants for Tech-Driven Impact](https://www.twilio.com/en-us/blog/company/news/digital-innovation-grants-tech-driven-impact.md): Learn about Twilio’s Digital Innovation Grants and the ways nonprofits build their technical capacity and improve their digital offerings. * [The Google BIMI Pilot Is Here!](https://www.twilio.com/en-us/blog/insights/google-bimi-pilot.md): * [IP Warm-Up for Email Deliverability](https://www.twilio.com/en-us/blog/insights/ip-warm-up-for-email-deliverability.md): Learn about the importance of IP warm-up and tips to do it correctly to improve your email deliverability. Find out how to gradually establish a positive sender reputation and avoid blocklists while optimizing inbox placement. * [How Twilio’s Programmable Voice Saved My Vacation](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-twilio-s-programmable-voice-saved-my-vacation.md): * [SIGNAL Behind the Scenes: Twilio's Michael Carpenter](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-michael-carpenter.md): Kris Gutta, a Product Manager on Twilio's Voice team sits down with Corey Weathers to talk about Twilios launch of Media Streams. * [Real Gifts via SMS: Yiftee Launches GiftUp API, Secret Admirer Feature](https://www.twilio.com/en-us/blog/partners/spotlights/real-gifts-via-sms-yiftee-launches-giftup-api-secret-admirer-feature-html.md): Yiftee offers real gifts via sms, powered by Twilio and the Yiftee Gift Up API * [Twilio Acquires Ionic Security to Provide the Most Trusted Customer Engagement Platform](https://www.twilio.com/en-us/blog/company/news/twilio-acquires-ionic-security.md): Twilio has acquired Ionic Security to accelerate the development of our data security features and capabilities for our customers. * [What is data collection? Methods, types & examples](https://www.twilio.com/en-us/blog/insights/data/data-collection.md): Data collection is how businesses gather information to make decisions. Here's what it means, common methods, and how to get it right. * [How to Send an RCS message with Twilio and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-started-with-rcs-python.md): Learn how to implement RCS messaging with Twilio's sandbox and C# .NET * [E-commerce fraud prevention: tips, strategies, and best practices](https://www.twilio.com/en-us/blog/insights/best-practices/ecommerce-fraud.md): E-commerce fraud is a huge problem, especially during peak shopping periods. Learn effective ways to prevent authentication fraud, including implementing Twilio Verify to secure transactions. * [Conversational AI vs generative AI: What's the difference?](https://www.twilio.com/en-us/blog/insights/conversational-ai-vs-generative-ai.md): Generative AI creates content. Conversational AI manages dialogue. Here's how they differ, how they overlap, and when to use each one. * [Create a Mailing List Using Email API & Laravel](https://www.twilio.com/en-us/blog/insights/create-a-mailing-list-using-twilios-sendgrid-email-api-laravel-and-vue-js.md): Email is key to any communications strategy. Learn how to send bulk emails to mailing lists created with Twilio SendGrid's Email API, Laravel, & Vue.js. * [SIGNAL Behind the Scenes: Twilio's Ashley Roach](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-ashley-roach.md): Ashley Roach, a Product Manager at Twilio discusses the new Twilio CLI with Lizzie Siegle of Twilio. Also see the Serverless API and hear about life at Twilio. * [Email Marketing for Schools and Education | Twilio](https://www.twilio.com/en-us/blog/insights/email-strategies-schools-education.md): Learn the best email strategies for schools and educational institutions to drive engagement, attract students, boost fundraising, and keep alumni connected. * [October 2025 Fraud Update: Beat Scammers This Black Friday & Cyber Monday | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-october-2025.md): Explore the latest trends in AIT and general webform abuse, plus key steps ISVs can take to secure accounts for the holidays and respond effectively. * [The Complete Guide to Email Marketing for Jewelry](https://www.twilio.com/en-us/blog/insights/email-marketing-for-jewelry.md): Learn everything you need to know about email marketing for jewelry to make your campaigns sparkle and (more importantly) sell. * [Push Notifications vs. SMS Texts: What’s the Difference?](https://www.twilio.com/en-us/blog/insights/cloud-comms/push-notifications-vs-sms.md): Push notifications and text messages are similar ways to reach your customers, but businesses should use them intentionally. Learn the differences. * [What is Aggregate Performance Reporting Format (APRF)?](https://www.twilio.com/en-us/blog/insights/aggregate-performance-reporting-feedback.md): Aggregate Performance Reporting Format (APRF) is a proposed email feedback mechanism that would show what happens to emails after inbox providers accept them. * [Yahoo Mail’s Storage Limit Change Impacts Senders](https://www.twilio.com/en-us/blog/insights/yahoo-mail-storage-impacts-senders.md): Yahoo Mail has reduced their storage limit and that does have an impact on senders. * [Why Project Management Matters for Finance Professionals](https://www.twilio.com/en-us/blog/insights/why-project-management-matters-for-finance.md): Project management is an essential skill for all projects in any industry and we want to help finance professionals understand the importance of using these skills in their day to day. * [Obtaining Caller ID Information with ASP .NET Core and Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/product/caller-id-information-asp-net-core-razor-pages-twilio-lookup.md): Computer programming tutorial demonstrating how to use Twilio Lookup in ASP.NET Core Razor Pages projects to retrieve and present caller information by implementing the Twilio Helper Library for .NET. Includes code for a complete project and links to additional information. * [How to Use Voice Transcriptions for Customer Analytics | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/voice-transcriptions-customer-analytics.md): Learn how to unlock insights through voice transcription and intelligence, enhancing customer analytics for better sales, personalization, and service. * [How to Send Emails in JavaScript/Node.js with SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-emails-in-javascript-with-sendgrid.md): * [Lyft Delivers Safe Rides and Easy Communication with Twilio API](https://www.twilio.com/en-us/blog/partners/spotlights/lyft-and-twilio-html.md): Lyft delivers safe rides and easy communication with Twilio * [Build a Travel Recommender with Twilio MMS, Flask, and Airtable](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-a-travel-recommender-python.md): In this tutorial, you'll use Twilio's Programmable Messaging API, Flask, and Airtable to build a travel recommendation bot to help you plan your next trip. * [Adapting and Building Together In Strange Times](https://www.twilio.com/en-us/blog/company/news/adapt-build-together-strange-times.md): Twilio is here for you, your business, medical professionals, and first responders during these difficult times during the COVID-19 crisis. * [Equity Management and Fundraising Best Practices for Startups with SeedLegals](https://www.twilio.com/en-us/blog/insights/best-practices/equity-management-and-fundraising-best-practices-startups.md): Learn about structuring your startup’s fundraising strategy and how to manage equity for early-stage founders from Twilio Startups partner SeedLegals. * [How to Maximize Your SMS Marketing ROI](https://www.twilio.com/en-us/blog/insights/best-practices/maximize-sms-marketing-roi.md): Want to get the most out of your SMS marketing tool? Learn how you can optimize your program and follow best practices to maximize your ROI. * [Customer loyalty programs: Tips, examples, and how to start | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/customer-loyalty-program.md): An effective loyalty program boosts customer retention. Learn tips, examples, and how to build one. * [Increase Call Answer Rates on iOS with Suggested Contacts](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/increase-call-answer-rates-on-ios-with-suggested-contacts.md): Learn to use suggested contacts to increase answer rates when calling iOS users using Twilio SendGrid, and Twilio Programmable Voice. * [The Power of Event Webhooks: Top 3 Advantages](https://www.twilio.com/en-us/blog/insights/event-webhooks-top-advantages.md): Event webhooks are a powerful way to collect, process, and deliver events in real-time. Learn more about the benefits of event webhooks. * [Nonprofit Digital Marketing Strategies: A Step-by-Step Guide](https://www.twilio.com/en-us/blog/insights/best-practices/nonprofit-digital-marketing-strategies.md): A strategic online presence is vital for nonprofit organizations to connect with audiences. Learn how to create a nonprofit digital marketing strategy. * [How to Send SMS with Twilio Firebase Extensions](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-twilio-firebase-extensions.md): In this tutorial, learn how Twilio Lab’s Send Messages Extension on Firebase helps integrate Twilio’s Messaging APIs with Firebase applications. * [Introducing Developer of Technical Content, Dhruv Patel](https://www.twilio.com/en-us/blog/company/spotlights/dhruv-patel.md): Introducing Developer for Technical Content, Dhruv Patel * [Send Email Notifications to Subscribers with SendGrid and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/email-notifications-subscribers-sendgrid-nodejs.md): In this article, you will learn how to build an email price notification system with SendGrid and Node.js. * [14 conversational AI design best practices to implement](https://www.twilio.com/en-us/blog/insights/conversational-ai-best-practices.md): Good conversational AI design isn't about clever prompts. Here are the best practices that determine whether your AI resolves anything. * [AI-Ready Data with Twilio Segment’s CDP for Precision](https://www.twilio.com/en-us/blog/insights/ai/ensuring-your-data-is-ai-ready.md): Ensure precise AI applications. Twilio Segment’s CDP collects, cleans, and activates AI-ready data for impactful, intelligent decisions. Explore now! * [How AI Agents Will Reshape Your Growth Marketing Strategy](https://www.twilio.com/en-us/blog/insights/best-practices/ai-agents-growth-marketing-strategy.md): AI agents are poised to profoundly change growth marketing. Learn how to embrace this technology and create more personalized customer experiences at scale. * [Real-Time Messaging: Definition & How to Use It](https://www.twilio.com/en-us/blog/insights/best-practices/real-time-messaging-definition-how-to-use-it.md): Real-time messaging allows businesses to engage with customers. Learn more about what real-time messaging is and how your organization can leverage it. * [Retail marketing tips, examples, and compliance | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/retail-marketing.md): Retail marketing is necessary for business growth. Learn what it is, how to implement it, and some compliance tips. See how Twilio can magnify your results. * [Join the global movement for good with Twilio, Zoom, Atlassian, and Okta](https://www.twilio.com/en-us/blog/company/news/join-the-wepledge-movement.md): * [TwilioCon 2012: Jeff Lawson Introduces the Newest Twilio Products with Global Reach](https://www.twilio.com/en-us/blog/company/news/twiliocon-2012-jeff-lawson-introduces-the-newest-twilio-products-and-global-reach-html.md): TwilioCon 2012: Availability on 6 continents, New APIs, WebRTC for Twilio Client, brand new Twilio Developer Profiles, & Premium Support. * [How to Send an SMS from Android](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-an-sms-from-android-html.md): In this post I will show you how to use Twilio to send an SMS from Android and how to make sure your credentials are secure outside of your app. * [Validating Phone Numbers Effectively with ASP.NET Core 3.1 Razor Pages](https://www.twilio.com/en-us/blog/developers/tutorials/product/validating-phone-numbers-in-razor-pages.md): Computer programming tutorial showing how to validate phone numbers in an ASP.NET Core 3.1 Razor Pages application using libphonenumer-csharp, including how to collect and return data on a single Razor page, how to bind separate data model classes, and how to use the ModelState model error collection with libphonenumber-csharp errors. * [End-to-end Encryption for WebChat on Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/end-to-end-encryption-for-webchat-on-flex.md): A secure Webchat communication between the Customers and Agents using Flex with e2e encryption. * [Deliver voice notifications over the phone in just three steps](https://www.twilio.com/en-us/blog/developers/tutorials/product/voice-notification-app.md): Learn how to create your own voice notification solution with Twilio's newly released open source Voice Notification App built in ReactJS for the Web. * [WePledge 1% March Cause of the Month: 5 Ways to Challenge Gender Bias](https://www.twilio.com/en-us/blog/company/news/wepledge-march-cause-of-the-month-challenge-gender-bias.md): 1% makes a world of difference. In honor of International Women’s Day and U.S. Women’s History Month, WePledge 1% is challenging bias and amplifying the achievements of women. * [6 Questions to Ask Before Migrating to a Cloud Contact Center | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/cloud-contact-center-migration-questions.md): As many businesses switch from legacy systems to cloud contact centers, asking these questions will ensure a smooth transition. Learn more at Twilio. * [Make a Phone Call from a Bash Script using Twilio Programmable Voice](https://www.twilio.com/en-us/blog/developers/tutorials/product/make-phone-call-bash-script-twilio-programmable-voice.md): Learn how to make a phone call directly from your bash/shell scripts. * [Fraudster Motivations and Business Tactics to Address Corporate Identity Fraud](https://www.twilio.com/en-us/blog/insights/best-practices/fraudster-motivations-and-business-tactics-to-address-corporate-identity-fraud.md): What motivates fraudsters to commit cybercrimes? Learn this and tactics on combating corporate identity fraud. * [Generating Nintendo Music Over the Phone in Python with Magenta and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generating-nintendo-music-over-the-phone-with-magenta-and-twilio.md): * [Why 78% of customers try to bypass your AI agent](https://www.twilio.com/en-us/blog/insights/why-customers-bypass-ai-agents.md): New Twilio research finds 78% of consumers have tried to bypass an AI agent to reach a human. Here's why (and what to do about it). * [Transform Data with Twilio Segment & Snowflake for AI-Ready Insights](https://www.twilio.com/en-us/blog/insights/data/transforming-data-into-business-outcomes.md): Unlock AI-ready, centralized customer data with Segment and Snowflake. Improve personalization, acquisition, and retention effectively. Join us at Snowflake Data Summit 2024! * [IVA vs. IVR: What’s the Difference?](https://www.twilio.com/en-us/blog/insights/cloud-comms/iva-vs-ivr.md): IVA and IVR are similar technologies often used in contact centers. Learn more about the differences between IVA and IVR. * [6 non-negotiable parts of an email message you need to include | Twilio](https://www.twilio.com/en-us/blog/insights/cloud-comms/parts-of-an-email.md): Every email sent by your business needs to contain these six parts in order to resonate with recipients and stay legally compliant. * [Send domain-bound one-time passcodes with Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/domain-bound-sms-otps-verify.md): Domain-bound OTPs help prevent SMS phishing and keep your customers secure. Learn how to easily update your verification messages with Twilio Verify templates. * [Fairness is Fundamental: Three Actions to Strengthen Voter Rights](https://www.twilio.com/en-us/blog/company/news/three-actions-strengthen-voter-rights.md): The right to vote is fundamental. Here are three ways Twilio is taking meaningful steps to support our democracy. * [Contact Centers: Uncovering Transformation in a Digital Era](https://www.twilio.com/en-us/blog/insights/flex-contactcenter-transformation-digital-era.md): Learn how Twilio is transforming the way organizations use a contact center * [The truth about SMTP commands and your email campaigns | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/smtp-commands.md): Learn all about SMTP commands to send email and how they benefit your email marketing campaigns. * [Twilio Leadership Update](https://www.twilio.com/en-us/blog/company/leadership-updates/twilio-leadership-update.md): * [Ask the Expert: Marcel Vinson, Sales Director, Valimail](https://www.twilio.com/en-us/blog/insights/ask-the-expert-marcel-vinson.md): What are the ins-and-outs of a DMARC policy? Does every company need a DMARC policy? Learn the answers from a DMARC expert at Valimail. * [Announcing the Twilio.org Impact Fund](https://www.twilio.com/en-us/blog/company/news/announcing-the-twilio-org-impact-fund-html.md): It’s hard to see how something as simple as a text can serve underrepresented communities, save lives, or encourage financial stability. That is, until * [How to Send SMS with Twilio and Micronaut](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-sms-twilio-micronaut.md): * [Build call forwarding with caller ID using Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-forwarding-caller-id-lookup.md): Learn how to quickly launch a call forwarding service that sends you an SMS with Caller ID details - no code required! * [Build an Email Newsletter Application with Express, Node.js and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/email-newsletter-application-express-node-js-sendgrid.md): Learn how to build a full-stack app that allows users to sign up, confirm, and unsubscribe to a newsletter, and allows file uploads to send newsletters out to the masses through SendGrid contact lists. * [Twilio Events Update: SIGNAL and Events Through September 30, 2020](https://www.twilio.com/en-us/blog/company/news/twilio-events-update-through-september-2020.md): Twilio is hosting a virtual SIGNAL Conference September 30- October 1 and will not be hosting any other live events through September. * [Delivering billions of messages exactly once](https://www.twilio.com/en-us/blog/insights/exactly-once-delivery.md): The single requirement of all data pipelines is that they cannot lose data. Data can usually be delayed or re-ordered–but never dropped. * [How To Track User Events With Segment in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/track-user-events-segment-node-js.md): Learn to integrate Segment's Node.js library to track user events, identify users, and route data to analytics destinations. This guide has code examples for implementing identify, track, and page methods for your Express application. * [The Solution to Shadow APIs](https://www.twilio.com/en-us/blog/insights/best-practices/solution-shadow-apis.md): Learn about Shadow APIs and the top risks in API security related to asset management and resource visibility. * [How to use AI](https://www.twilio.com/en-us/blog/insights/ai/how-to-use-ai.md): Discover how businesses and professionals can use AI to automate processes, increase efficiency, and serve customers better. * [Celebrating the Twilio Developer Searchlight Honorees](https://www.twilio.com/en-us/blog/company/news/2022-developer-searchlight-honorees.md): Meet the six honorees of Twilio’s inaugural Developer Searchlight program, who impact developers through community, mentorship, or code. * [Email Marketing for Insurance Companies](https://www.twilio.com/en-us/blog/insights/email-marketing-for-insurance.md): Want to elevate your insurance email marketing? Get all the strategies and insights needed for optimal results. * [The ultimate RCS holiday messaging playbook for brands | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/rcs-messaging-holiday-playbook.md): Transform holiday texts into immersive shopping experiences with RCS. Capture attention with rich visuals, interactive replies, and verified brand markers. * [How MyMind is Changing: Expanding Access To Mental Health Services With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/mymind-expanding-access-to-mental-health-services-with-twilio-nt-html.md): MyMind: Expanding Access To Mental Health Services With Twilio * [Automated Survey with Java and Servlets](https://www.twilio.com/en-us/blog/developers/tutorials/product/automated-survey-java-servlets.md): Learn to build automated surveys to gain immediate customer feedback using Java, Servlets, and the Twilio API. * [Detect Emotions with Twilio Video and AWS Rekognition](https://www.twilio.com/en-us/blog/developers/tutorials/product/detect-emotions-video-calls-twilio-aws-rekognition.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [How to Use Svelte and Go to Build a Video Chat App](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-chat-app-svelte-go.md): In this Twilio tutorial, learn how to build a real-time video chat app with Svelte 5, Vite, and Go using the Twilio Video API. * [SMS Marketing: How to Decide Whether to Build or Buy a Solution](https://www.twilio.com/en-us/blog/insights/best-practices/sms-marketing-build-or-buy.md): Trying to decide whether to build or buy an SMS marketing solution? Here are key factors you should consider when making your decision. * [Why DIY SMS Fraud Protection is Dangerous](https://www.twilio.com/en-us/blog/insights/best-practices/diy-sms-fraud-protection-dangers.md): Learn about Artificially Inflated Traffic and SMS Pumping Fraud, and why DIYing a solution is fraught with danger. * [Email vs. SMS: How to Choose the Right Channel (2025)](https://www.twilio.com/en-us/blog/insights/email-vs-sms-which-channel-should-you-choose.md): Email vs text? Know which channel to use? Learn about the essential differences and pros and cons to use the right medium for your goals. * [Unsubscribe Links in Transactional Emails? | Twilio](https://www.twilio.com/en-us/blog/insights/should-you-include-an-unsubscribe-link-in-transactional-email-messages.md): Should you include an unsubscribe link in every message you send? This post shares tips on how to approach your unsubscribe link strategy. * [Opt-in and opt-out text messages: definition, examples, and guidelines | Twilio](https://www.twilio.com/en-us/blog/insights/compliance/opt-in-opt-out-text-messages.md): Opt-in and opt-out text messages ensure you only send SMS customers want. Learn what they are, the guidelines, and examples of opt-in messages. * [Automated Survey with Python and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/product/automated-survey-python-flask.md): Learn to build automated surveys to gain immediate customer feedback using Python, Flask, and the Twilio API. * [Automated Survey with Java and Spring](https://www.twilio.com/en-us/blog/developers/tutorials/product/automated-survey-java-spring.md): Learn to build automated surveys to gain immediate customer feedback using Java, Spring, and the Twilio API. * [Explore AI's game-changing role in customer engagement](https://www.twilio.com/en-us/blog/insights/ai/exploring-ai-game-changing-role-in-customer-engagement.md): Learn how brands use predictive and generative AI to create hyper-personalised experiences, moving beyond traditional marketing. * [An Update on the Feb 26, 2021 Service Disruption](https://www.twilio.com/en-us/blog/company/communications/february-26-service-disruption-update.md): Twilio experienced a service disruption on February 26, 2021. Here's a breakdown of what happened and how we're going to improve our processes. * [Announcing the Winners of the Twilio.org Climate Tech Prize](https://www.twilio.com/en-us/blog/company/news/twilio-org-2024-climate-tech-prize-winners.md): See the winners of Twilio.org’s 2024 Climate Tech Prize, awarded for innovative solutions to the challenges of climate-induced migration and displacement. * [Targeted Email Marketing for Better CX | Twilio](https://www.twilio.com/en-us/blog/insights/targeted-email-marketing.md): Learn the who-what-why behind targeted email marketing and how you can use segmentation and personalization to create emails that engage your audience. * [DIY Identity Resolution Pitfalls](https://www.twilio.com/en-us/blog/insights/best-practices/four-biggest-pitfalls-of-diy-identity-resolution.md): Discover key misconceptions in DIY identity resolution. Avoid common pitfalls and enhance your strategy with expert insights. Click to learn more! * [10+ best practices to improve your email deliverability](https://www.twilio.com/en-us/blog/insights/8-best-practices-to-improve-your-email-deliverability.md): Email deliverability determines whether your messages reach inboxes or spam folders. Follow these 10+ best practices to improve your deliverability rates. * [Twilio Acquires Segment, the Market-leading Customer Data Platform](https://www.twilio.com/en-us/blog/company/news/twilio-acquires-segment.md): Twilio acquires the leading customer data platform Segment, allowing developers to unify customer data across every customer touchpoint. * [Security Update for CVE-2014-6271 (Shellshock)](https://www.twilio.com/en-us/blog/company/communications/security-update-for-cve-2014-6271-shellshock-html.md): Security update regarding the Shellshock vulnerability, CVE-2013-6271 which affects Unix and Linux systems. * [Generate Images with DALLE 2 and Twilio SMS using Python](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generate-images-dall-e-2-sms-python.md): Read on to learn how to build a SMS chatbot using OpenAI's DALL·E 2, Twilio Programmable Messaging and Python. * [Build Video API with Twilio Video, Node.js, TypeScript, & Express](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-api-twilio-programmable-video-node-js-typescript-express.md): Learn how to create and manage video chat rooms programmatically using Twilio Programmable Video and Node.js. * [Enhance your existing IVR system with Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/enhance-your-existing-ivr-system-with-twilio.md): Interactive Voice Response (IVR) systems are the backbone of good voice engagement. Learn how you can use one. * [Toll free, dedicated short codes, or 10-digit long codes: which is best for my U.S. messaging strategy?](https://www.twilio.com/en-us/blog/insights/best-practices/which-is-best-for-my-us-messaging-strategy.md): A2P 10DLC has brought changes to the business messaging landscape. Which type of number is best for your businesses' messaging strategy? Read on to find out. * [Industry Insights](https://www.twilio.com/en-us/blog/insights.md): Explore the latest trends, best practices, and expert tips shaping the future of customer engagement. * [Send a Text Message using JavaScript/Node.js in 30 seconds with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-text-in-javascript-node-in-30-seconds-html.md): Send A Text In Node In 30 Seconds With Twilio * [Leveraging SendGrid's Event API](https://www.twilio.com/en-us/blog/insights/leveraging-sendgrids-event-api.md): Read how TeamSnap used SendGrid's Event API to improve deliverability and see which emails were getting delivered, bounced, or sent to spam. * [What is a Simple Mail Transfer Protocol (SMTP) server?](https://www.twilio.com/en-us/blog/insights/what-is-an-smtp-server.md): What is SMTP (Simple Mail Transfer Protocol), and how do SMTP servers send email? Learn more about the basics of SMTP servers and how they work. * [TwilioCon Speakers Discuss The Future of Communications, and It’s Personal](https://www.twilio.com/en-us/blog/company/news/twiliocon-speakers-discuss-the-future-of-communications-and-its-personal-html.md): This year’s TwilioCon focuses on building the future of communications. We’re bringing together the developers and DOers who are busy creating this fut * [Email Marketing for Restaurants | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-restaurants.md): Introduction to email marketing for restaurants. Learn how to build a list and leverage email to increase foot traffic and food sales, even during the slow season. * [How to use email seed list testing effectively](https://www.twilio.com/en-us/blog/insights/email-seed-list-testing.md): Email seed list testing is a valuable tool in the deliverability toolbox, but it’s not a crystal ball. Learn how to effectively use seed list testing. * [Holiday Sending Strategies for 2024](https://www.twilio.com/en-us/blog/insights/holiday-email-sending-with-sendgrid.md): Email can cut through the noise and connect with your audience. Grab a cup of cocoa, sit back, and learn how to sleigh this upcoming holiday season. * [What is voice recognition and how does it work? | Twilio](https://www.twilio.com/en-us/blog/insights/ai/what-is-voice-recognition.md): Voice recognition is the ability of a program to detect a human voice and perform voice commands. Learn about the benefits of voice recognition for businesses. * [Manage the Recordings of Your Video Calls with the Twilio Compositions API, Python and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/product/manage-video-recordings-twilio-compositions-api-python-flask.md): Learn how to compose, view, and download your Twilio Video recordings in a playable format, using Python and Flask. * [How to Build an IoT Medication Tracker](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/iot-tracker-medication-adherence.md): We'll show you how to build an IoT tracker to improve medication adherence, that provides reminders to patients and alerts to medical providers. * [Email Marketing for Doctors in 2024 | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-doctors.md): Learn everything you need to know about email marketing for doctors to find more patients and improve the customer experience with your medical practice. * [What is data reliability (and do you need reliable data)?](https://www.twilio.com/en-us/blog/insights/data/reliable-data.md): Data reliability is the foundation of good decision-making. This guide covers what reliable data means, why it matters, and how to improve it. * [How to Send Scheduled SMS with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/beginner-send-scheduled-text-sms-twilio-java.md): Learn how to schedule an SMS with Twilio Programmable Messaging services to send a text into the future to a mobile device using Twilio and Java. * [Cross-sell and upsell: What’s the difference?](https://www.twilio.com/en-us/blog/insights/best-practices/cross-sell-vs-upsell.md): Cross-selling and upselling are effective strategies to increase sales. Learn the difference between these strategies and best practices to improve sales. * [CC and BCC in Emails: How to Use Both Like a Pro](https://www.twilio.com/en-us/blog/insights/cc-bcc-emails.md): What’s CC and BCC in email? And which one should you use? Here’s everything you need to know to use CC and BCC like a pro. * [Behind the Builder:Khushbu Shaikh, Technical Account Lead](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-Khushbu-Shaikh-twilio.md): From tech support to leading global initiatives, Khushbu Shaikh reflects on how Twilio shaped her growth, career path, and personal milestones. * [AI](https://www.twilio.com/en-us/blog/insights/ai.md): See how AI is reshaping customer engagement, from AI agents delivering personalized support to real-time insights that drive smarter interactions. * [What’s influencing digital customer engagement trends in 2023?](https://www.twilio.com/en-us/blog/insights/best-practices/whats-influencing-digital-customer-engagement-trends-in-2023.md): See what top macro-influences are impacting the digital customer engagement trends of 2023 from the State of Customer Engagement report. * [Abandoned cart recovery strategies for marketers | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/abandoned-cart-recovery-strategies.md): Cart abandonment is a major loss in revenue. Learn how to reduce cart abandonment and increase conversions for your business today. * [How to Find Your Classes with Twilio SMS, Python, and Airtable](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-find-your-classes-with-twilio-sms-python-and-airtable.md): Learn how to use Twilio SMS, Python, and Airtable to send you an SMS message of your classes with directions for the day, so you can find your classes on time. * [Customer Security Notice on CVE-2014-0160 / Heartbleed Disclosure](https://www.twilio.com/en-us/blog/company/communications/customer-security-notice-on-cve-2014-0160-heartbleed-disclosure-html.md): The engineering team at Twilio has been working to assess the impact for our customers in the wake of April 7th’s disclosure of CVE-2014-0160, known co * [Customer Experience Management for Financial Services](https://www.twilio.com/en-us/blog/insights/best-practices/customer-experience-management-financial-services.md): Effective customer experience management helps improve financial service customer lifetime value. See how you can apply people, processes, and technology to get it right. * [Build a Bulk SMS Sender With Twilio, PHP, and Yii2](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-bulk-sms-sending-app-twilio-php-yii2.md): In this tutorial, you'll learn how to send customized SMS notifications in bulk using Twilio's SMS API and PHP's Yii2 framework. * [2048 Bit DKIM Keys: Length and Best Practices](https://www.twilio.com/en-us/blog/insights/2048-bit-dkim-keys.md): Learn how to implement 2048 bit DKIM keys to protect your domain and email reputation with the latest-and-greatest email security. * [Meet The Engineers Behind Slack: Brenda Jin Talks About Maintaining A Beloved API](https://www.twilio.com/en-us/blog/partners/spotlights/slack-at-signal-brenda-jin-html.md): Meet The Engineers Behind Slack: Brenda Jin Talks About Maintaining A Beloved API * [Creating a web chat app with Twilio Conversations and Vue.js (Part 1)](https://www.twilio.com/en-us/blog/developers/tutorials/product/twilio-conversations-vue-part-one.md): Learn how to create a simple web chat app with Twilio Conversations and Vue.js. * [WePledge 1% January Cause of the Month: Human Rights](https://www.twilio.com/en-us/blog/company/news/wepledge-january-cause-month-human-rights.md): In January, WePledge 1% is kicking off 2021 by taking the opportunity to reaffirm the importance of human rights in our movement for social good. * [Data lifecycle: 6 core stages, use cases & tips](https://www.twilio.com/en-us/blog/insights/data/data-life-cycle.md): What is the data lifecycle? Learn the 6 stages of data lifecycle management (from collection to archiving) and tips to improve your data pipeline. * [Get Started with Twilio Voice Intelligence Using Postman](https://www.twilio.com/en-us/blog/developers/tutorials/product/get-started-with-voice-intelligence.md): A Low Code Way to Test Unstructured Call Data Utilizing Twilio’s Voice Intelligence Product and Postman * [What is a Solutions Engineering Intern?](https://www.twilio.com/en-us/blog/company/inside-twilio/solutions-engineering-intern.md): What is a Solutions Engineer Intern at Twilio? * [The Complete Guide to Email Marketing for Musicians | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-musicians.md): Email marketing for musicians is an effective strategy that engages fans and helps the music reach a broader audience. * [Receive and Respond to Text Messages with Server-Side Swift, Perfect, and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/receive-and-respond-to-text-messages-with-server-side-swift-perfect-and-twilio.md): Receive and Respond to SMS Text Messages with Twilio SMS, Perfect, and Server-Side Swift * [Build a Phone Number Validator with Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-phone-number-validator-laravel.md): Learn how to build a phone number validator with Laravel using Twilio's Lookup API. * [Announcing Twilio's ISO/IEC 27017 and ISO/IEC 27018 Attestation](https://www.twilio.com/en-us/blog/company/news/iso-iec-27017-27018-attestation.md): We are pleased to announce our attestation to the ISO/IEC 27017 and ISO/IEC 27018 standards. Our writeup on what this means and our commitment to you. * [5 best chat APIs and messaging SDKs of 2022](https://www.twilio.com/en-us/blog/insights/best-chat-api-messaging-sdk-platforms.md): Chat APIs and messaging SDKs help businesses and organizations communicate easily and efficiently. Here are our top picks for chat APIs and messaging SDKs. * [The Complete Guide to Lead Scoring Models](https://www.twilio.com/en-us/blog/insights/lead-scoring-models.md): Learn everything you need to know about lead scoring models to better evaluate (and convert) your leads. * [Send Email With PHP Using Twilio SendGrid](https://www.twilio.com/en-us/blog/insights/send-email-php-sendgrid-mezzio.md): In this tutorial, learn how to send email using PHP Twilio SendGrid’s API. * [988 Approved for US National Suicide Prevention Hotline - Mandatory 10-Digit Local Dialing Required for all US Area Codes](https://www.twilio.com/en-us/blog/company/communications/mandatory-10-digit-local-dialing-requirement-us.md): The FCC adopted 988 to connect callers to the National Suicide Prevention and Mental Health Crisis Lifeline. Here's how it affects local dialing. * [Navigate decreasing academic enrollment and shrinking budgets with AI](https://www.twilio.com/en-us/blog/insights/ai/navigating-decreasing-enrollment-in-education-with-ai.md): Explore how universities can combat declining enrollment and budget constraints with tech solutions like VLEs, AI analytics, and Twilio. * [What is RCS on iPhone? How to enable & use it](https://www.twilio.com/en-us/blog/insights/rcs-on-iphone.md): What is RCS on iPhone? Learn what it means, how to enable or disable it, and how RCS messaging works on iOS 18 and later. * [How Lyft is Driving Growth with Twilio Flex](https://www.twilio.com/en-us/blog/insights/cloud-comms/how-lyft-driving-growth-twilio-flex.md): See what Lyft has built so far on Twilio Flex, and learn about what’s coming in the future as they roll Flex out to thousands of agents. * [Data hygiene: what it is, best practices & how to improve it](https://www.twilio.com/en-us/blog/insights/data/data-hygiene.md): Data hygiene is how you maintain accurate, clean data. Here are best practices for improving database hygiene and protecting data quality over time. * [Replacing Absolute Paging and Related Properties](https://www.twilio.com/en-us/blog/company/communications/replacing-absolute-paging-and-related-properties.md): * [SMS and MMS Marketing Notifications with PHP and Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/product/marketing-notifications-php-laravel.md): We demonstrate opt-in marketing messages using SMS and MMSes using PHP and Laravel with the Twilio PHP SDK. * [Affiliate Marketing Guide](https://www.twilio.com/en-us/blog/insights/affiliate-marketing.md): Affiliate marketing is performance-based marketing that rewards affiliates for visitors they bring to a site. Learn about what it is and how to use it. * [Heymarket Ships Shared Inboxes For Teams On The Go](https://www.twilio.com/en-us/blog/partners/spotlights/heymarket-ships-shared-inboxes-for-teams-on-the-go-html.md): Something’s broken when you get a “you up?” text message — from your customer. It’s awesome your customer feels personally connected to yo * [Zero to Global: Scaling AI-Native Startups with Twilio](https://www.twilio.com/en-us/blog/insights/ai-natives.md): * [WePledge November Cause of the Month: Children](https://www.twilio.com/en-us/blog/company/news/wepledge-november-cause-month-children.md): * [Email Drip Marketing Campaigns](https://www.twilio.com/en-us/blog/insights/email-drip-marketing-campaign.md): Email drip campaigns can add value as one of your marketing strategies. Learn how you can build a nurture series through drip campaigns. * [FAQs: Mastering New Email Authentication Standards | Twilio](https://www.twilio.com/en-us/blog/insights/faqs-email-authentication-standards.md): Twilio SendGrid’s email team covers new email authentication standards with experts from Google, Yahoo, and Microsoft. * [Integrate Discord and Sentiment Analysis with Twilio Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/discord-sentiment-analysis-twilio-flex.md): Learn how to integrate Discord chat into your Twilio Flex Project with sentiment analysis provided by IBM Tone Analyzer and Segment * [Google Ends Plan To Block Cookies, But Businesses Are Way Ahead Of Them](https://www.twilio.com/en-us/blog/insights/google-third-party-cookies.md): As Google ditches their plan to phase out third party cookies, Twilio CMO Chris Koehler explores what’s next for businesses. * [An Introduction to Corporate Communications](https://www.twilio.com/en-us/blog/company/inside-twilio/introduction-corporate-communications.md): Having never written a line of code before, a tech company was the last place that I thought that I would end up in this summer. As a journalist and political science major at Northeastern University, I’ve spent much of my time avoiding STEM classes when possible, feeling that my interests and talents would better find a home elsewhere. * [Consent needed for open tracking pixels? CNIL says yes.](https://www.twilio.com/en-us/blog/insights/tracking-consent-cnil-france.md): France's CNIL now requires explicit consent for email open tracking pixels. Learn what's changing, the deliverability exception, and what to do next. * [Complete Guide to Email Marketing Landing Pages](https://www.twilio.com/en-us/blog/insights/email-marketing-landing-pages.md): Landing pages can help tie together your brand’s email marketing campaign. Learn more about email marketing landing pages and the best practices. * [Big Changes Are Coming to the Gmail Inbox](https://www.twilio.com/en-us/blog/insights/gmail-inbox-changes.md): Gmail is rolling out major inbox changes: relevancy sorting for promotions and a new purchases tab. Learn what email marketers need to know now. * [Ask the Expert: Alex Brotman, Senior Engineer, Comcast](https://www.twilio.com/en-us/blog/insights/ask-the-expert-alex-brotman.md): Comcast anti-abuse engineer Alex Brotman reveals what factors impact email delivery, why spam complaints are higher, and blocklist recovery tips. * [Mailbox Provider AI: Apple Intelligence](https://www.twilio.com/en-us/blog/insights/mailbox-provider-ai-apple-intelligence.md): Apple Intelligence changes how your emails appear in the inbox. Learn how Apple's AI affects your email marketing and what you can do about it. * [send recurring emails in C# .NET with SendGrid & Quartz](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-recurring-emails-in-csharp-dotnet-using-sendgrid-and-quartz-net.md): Learn how to send recurring emails with C# .NET using Quartz.NET and SendGrid's APIs * [Build a Video App with JavaScript and the Twilio CLI in 9 Minutes](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-a-video-app-javascript-twilio-cli-quickly.md): Demystify video! Learn how to quickly build and deploy a video app using JavaScript, Twilio Video, and the Twilio CLI. * [Find your U.S. Representatives and Congressional Districts with SMS and ASP.NET Core](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/find-us-representatives-congressional-districts-with-sms-aspnetcore.md): Learn how to create an SMS bot that looks up U.S. Congressional Districts and Representatives using the Google Civic Information API, C#, ASP.NET Core Minimal API, and Twilio SMS. * [7 Reasons to Adopt SIP Trunking in Your Contact Center](https://www.twilio.com/en-us/blog/insights/cloud-comms/sip-trunking-contact-center.md): Learn why an enterprise contact center should consider migrating its PSTN connections from an ISDN PRI to a SIP trunking service. * [Getting Out the Voates with Hall & Oates](https://www.twilio.com/en-us/blog/company/news/getting-out-voates-hall-oates.md): * [Ensuring Business Continuity in the Face of Uncertainty](https://www.twilio.com/en-us/blog/insights/best-practices/ensuring-business-continuity-in-the-face-of-uncertainty.md): Learn about system uptime and how Twilio can help ensure communications reliability. * [CDP vs. CRM: What’s the difference and which do I need?](https://www.twilio.com/en-us/blog/insights/best-practices/cdp-vs-crm-whats-the-difference.md): Learn the key differences between CDPs and CRMs and discover which option is best for your business. * [Email Click-Through Rate (CTR)](https://www.twilio.com/en-us/blog/insights/how-to-measure-and-improve-email-ctr.md): Learn about email CTR, how to calculate it, and tips to improve it in email marketing to engage your audience effectively. * [Email Marketing Costs: A Pricing Guide | Twilio](https://www.twilio.com/en-us/blog/insights/how-much-does-email-marketing-cost.md): Email marketing will always involve costs, but the return on investment can be incredible. Learn more with Twilio SendGrid. * [One Twilio Login for Existing SendGrid Customers | Twilio](https://www.twilio.com/en-us/blog/insights/sendgrid-twilio-single-login.md): You can now use the entire Twilio suite of products (Twilio, Segment, SendGrid) with a single Twilio login. * [PSD2 Compliant Authorization: Verifying Sensitive Actions with Python, Flask and Authy](https://www.twilio.com/en-us/blog/developers/tutorials/product/psd2-python-flask-authy-push.md): * [How to Lookup a phone number with the Twilio CLI](https://www.twilio.com/en-us/blog/developers/tutorials/product/lookup-a-phone-number-with-twilio-cli.md): * [What Is CRO? A Complete Guide](https://www.twilio.com/en-us/blog/insights/what-is-cro-your-guide-to-everything-you-need-to-know.md): Learn about conversion rate optimization (CRO), what it is, and how it can help your email program and customer acquisition strategies. * [Twilio <3 Beautiful UC Berkeley Campus](https://www.twilio.com/en-us/blog/company/news/uc-berkeley-engineering-students-meet-twilio-html.md): Evan and I made our way to Berkeley Tuesday afternoon to attend the HKN Startup Fair, where we spoke with over 50 engineering students looking for summ * [5 powerful content promotion strategies to try in 2025 | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/content-promotion-strategies.md): You’ve got the content, so it’s time to learn how to promote it to the largest audience possible. * [Finding My Purpose: My Pathway to Twilio's Sales Team](https://www.twilio.com/en-us/blog/company/inside-twilio/finding-my-purpose-twilios-sales.md): What does it mean to find your purpose in a new industry, new company, & new role? Jill Barrientos, Mid-Market AE, shares her journey to Twilio Sales and why being your authentic self has never been easier at Twilio. * [Email Marketing for Photographers](https://www.twilio.com/en-us/blog/insights/email-marketing-photographers.md): Learn about different email marketing strategies and tips for photographers to score more clients and gigs. * [Customer Retention Emails | Twilio](https://www.twilio.com/en-us/blog/insights/customer-retention-emails.md): Learn everything you need to know about customer retention emails to send more relevant, targeted campaigns that keep your subscribers engaged. * [The Future of Data Warehouses and CDPs](https://www.twilio.com/en-us/blog/insights/data/data-warehouse-drive-growth.md): This series of articles will strip down the complexities of the data warehouse, providing insights into how these solutions, previously operating in their silos, have converged to become the bedrock of modern enterprises' growth ambitions. * [Bulk Delete your Twilio Recordings with Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/bulk-delete-your-twilio-recordings-with-python-html.md): Bulk Delete your Twilio Recordings with Python * [Maintain First-Party Data Without Expiry](https://www.twilio.com/en-us/blog/insights/safari-itp-maintain-first-party-data-without-expiration-date.md): Struggling with Safari ITP's 7-day limit on first-party cookies? Discover strategies to preserve your customer data and ensure effective marketing. Learn more! * [Twilio.org Announces $1.4M in Grants to 15 Nonprofits](https://www.twilio.com/en-us/blog/company/news/twilio-org-announces-grants-to-15-nonprofits.md): Twilio.org is funding 15 organizations that are tackling some of the world’s toughest problems through the power of communications. These grants were made through the Twilio.org Impact Fund, which has awarded more than $3 million to social impact organizations in the past year. * [Blueprint for an Enterprise Communications Layer Leveraging Twilio APIs for Messaging (SMS and WhatsApp)](https://www.twilio.com/en-us/blog/insights/best-practices/enterprise-communications-layer-for-sms.md): Review key points to consider when building an Enterprise Communications Layer or Hub leveraging Twilio APIs for SMS and WhatsApp. * [Build a Call Overflow System with Twilio Studio and Serverless](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-overflow-system-twilio-studio-serverless.md): Right now telephony systems for healthcare provider offices are overloaded with calls due to vaccine appointment scheduling. Solve this problem with a cloud-based interactive voice response (IVR) system with Twilio. * [How to Send an SMS in 30 Seconds with Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-30-seconds-ruby.md): In this tutorial, you'll learn how to send an SMS directly from a Ruby application, using Twilio's Ruby Helper Library to do so with as little code and time as possible. * [How to Write Reminder Emails (Templates & Examples)](https://www.twilio.com/en-us/blog/insights/write-reminder-emails.md): Let’s make it beautiful. Let’s make it clear. Maybe even a little endearing. That’s a big promise for writing better email reminders, but we'll deliver. * [2025-august-regulatory-updates](https://www.twilio.com/en-us/blog/insights/2025-august-regulatory.md): A recurring roundup of key telecom policy changes around the world. We keep an eye on global telecom regulations so you don’t have to. Here’s what’s new and noteworthy this month. * [The 5 Steps in Natural Language Processing (NLP)](https://www.twilio.com/en-us/blog/insights/ai/nlp-steps.md): Natural language processing helps machines understand verbal or written language. Learn the basic steps of NLP to understand how it works. * [Post Office Protocol Version 3 (POP3): Complete guide | Twilio](https://www.twilio.com/en-us/blog/insights/post-office-protocol-version-3-pop3.md): Learn how POP3 works, what ports it uses, and why it matters for your email. Our complete guide breaks down this must-know protocol in simple terms. * [GameChanger: Record Real-Time Amateur Sports Scores via Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/gamechangers-big-score-real-time-news-about-amateur-sports-html.md): GameChanger allows you to record amateur sports scores in real time via Twilio SMS * [Welcome Aboard: Ytica Joins Team Twilio](https://www.twilio.com/en-us/blog/company/news/twilio-acquires-ytica-wfo.md): Twilio Flex offers easy to use WFO, giving you complete control of data from any source for full visibility into your contact center to optimize agent performance, customer experience, and regulatory compliance. * [Mexico and France Regulatory Compliance Updates](https://www.twilio.com/en-us/blog/company/communications/mexico-france-regulatory-compliance-updates-august-2019.md): Regulatory requirements in France and Mexico have changed. Read to see changes in mobile number dialing and outbound traffic limitations. * [How Jeff Lawson Founded Twilio: Build with Conviction or Risk Burnout](https://www.twilio.com/en-us/blog/company/leadership-updates/how-jeff-lawson-founded-twilio-build-with-conviction-or-risk-burnout-html.md): How Jeff Lawson Founded Twilio * [How to Optimize IVR for Self-Service | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/optimize-ivr-self-service.md): Explore how to modernize your IVR for enhanced customer self-service with Twilio by simplifying menus, integrating AI, and soliciting feedback. * [How to Build a Linear Regression Model Using Twilio SMS and Python](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-build-a-linear-regression-model-with-python-and-twilio-sms.md): Learn how to implement a linear regression model using Python and scikit-learn, and use Twilio's SMS API to help you build your model from your phone. * [Healthcare Email Marketing: Strategies & Examples](https://www.twilio.com/en-us/blog/insights/healthcare-email-marketing.md): Learn how healthcare email marketing attracts new patients to your practice and even builds stronger loyalty. * [Delivered, Bounced, Blocked & Deferred Emails](https://www.twilio.com/en-us/blog/insights/elivered-bounced-blocked-and-deferred-emails-what-does-it-all-mean.md): Understand the differences between delivered, bounced, blocked, and deferred emails and how to use this data to improve your email program. * [AI-powered fraud prevention: Enhancing security and customer experiences](https://www.twilio.com/en-us/blog/insights/ai/use-ai-to-combat-fraud.md): Explore AI-powered fraud prevention's impact on security & user experiences. Learn about countering SMS fraud & safeguarding operations. * [Ask the Expert: Email Deliverability Consultant Ting Chin Ng](https://www.twilio.com/en-us/blog/insights/ask-the-expert-ting-chin-ng.md): Looking for answers to common email deliverability questions related to Asia-Pacific (APAC)? Ting Chin Ng has the answers. * [Be a Builder: Introducing Twilio's brand refresh](https://www.twilio.com/en-us/blog/company/news/be-a-builder-brand-refresh.md): As a brand for builders, Twilio’s strengthening connections with customers and helping them build amazing customer engagement. * [Organizational silos in business: pros, cons & fixes](https://www.twilio.com/en-us/blog/insights/organizational-silos.md): Organizational silos break collaboration, create bad data, and hurt customer experience. Here's how to identify and fix siloing in your business. * [Accelerate Time-to-Value with Personalized Customer Onboarding](https://www.twilio.com/en-us/blog/insights/best-practices/how-to-accelerate-time-to-value-with-a-personalized-customer-onboarding-campaign.md): Learn how to fast-track time-to-value using Twilio Segment for personalized onboarding, real-time audience optimization, and deeper customer insights. Get started now! * [Meet the Honorees of Twilio’s AI Startup Searchlight 2025 Award Program](https://www.twilio.com/en-us/blog/company/news/startup-searchlight-2025-winners.md): Better know the honorees of Twilio’s AI Startup Searchlight 2025 Award Program and learn about the 2026 Awards. * [How to Generate a QR Code with Go](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/generate-qr-code-with-go.md): In this tutorial, learn how to generate both plain and image overlaid QR codes using Go. * [How to Organize a Lunch Order with Java and Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/lunch-array-list-java-maven-twilio-sms.md): Learn how to add and view entries in an array list using Java, Maven, and Twilio SMS to organize a group lunch order. * [Modernizing Toll and Transit Communications with RCS | Twilio](https://www.twilio.com/en-us/blog/insights/modernizing-toll-and-transit-communications-with-verified-messaging.md): Discover how RCS messaging is helping toll agencies fight phishing scams with verified, branded texts. Learn how Twilio's RCS now reaches AT&T, Verizon, and T-Mobile users instantly. * [Ask Your Developer, a playbook for unleashing developer power, from Twilio CEO Jeff Lawson, available now](https://www.twilio.com/en-us/blog/company/news/ask-your-developer-a-playbook-available-now.md): Unleash the true potential of your developer team with Ask Your Developer, a playbook from Twilio's Jeff Lawson, available now. * [What is a Campaigns & Content Marketing Intern?](https://www.twilio.com/en-us/blog/company/inside-twilio/what-is-campaigns-content-marketing-intern.md): In this post, we'll talk about what it's like to use data to storytell, personalize catered content, and create campaigns to maximize pipeline. * [Email Address Verification in FastAPI using Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/email-address-verification-fastapi-twilio-verify.md): Learn how to verify email addresses provided by your users in your FastAPI application using Twilio Verify and SendGrid. * [What Are Bag Phones and What Is The Future of Communications? TwilioCon Speakers Weigh In (Part 2)](https://www.twilio.com/en-us/blog/company/news/what-is-the-future-of-communications-twiliocon-speakers-weigh-in-part-2-html.md): We asked TwilioCon speakers "What is the future of communications?" * [What is AI agent orchestration? How it works in 2026](https://www.twilio.com/en-us/blog/insights/ai-agent-orchestration.md): AI agent orchestration coordinates multiple AI agents across a workflow. Learn how routing, shared memory, and human handoff work in 2026. * [Email Testing: Spam, Links, and Rendering Tips](https://www.twilio.com/en-us/blog/insights/email-testing-spam-links-and-rendering-tips.md): Learn more about how to test your emails for spammy content, broken links, and rendering issues across devices and browsers. * [Email Tools for Early Stage Startups](https://www.twilio.com/en-us/blog/insights/email-tools-early-stage-startups.md): Martyn put together an FAQ that includes the email tools he recommends using as an early stage startup. * [FAQs on Gmail & Yahoo’s Updates](https://www.twilio.com/en-us/blog/insights/gmail-yahoo-updates-faq.md): We hosted a webinar to answer some of your most frequently asked questions regarding Gmail and Yahoo! new sender requirement updates. * [Unlock Patient Data with HIPAA-Eligible Twilio Segment](https://www.twilio.com/en-us/blog/insights/segment-for-healthcare.md): Discover how Twilio Segment empowers healthcare with real-time, personalized patient engagement and seamless data integration. Get a demo now! * [Does anyone know what a CDP is anymore?](https://www.twilio.com/en-us/blog/insights/trends/does-anyone-know-what-a-CDP-is.md): CDPs aren't just for marketing use cases. We believe CDPs should serve the entire business, and help teams understand end-to-end customer journeys. * [Email Design Best Practices | Twilio](https://www.twilio.com/en-us/blog/insights/email-design-best-practices.md): Email design best practices for small businesses. Here are 7 pointers for crafting high-performance emails like a marketing pro. * [Send an SMS Message During a Phone Call with Ruby and Sinatra](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-ruby.md): Learn how to use Twilio's Voice and SMS APIs to send an SMS to your caller during an active phone call using Twilio's Ruby helper library and Sinatra. * [Updating Twilio phone calls in real time with Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/updating-twilio-phone-calls-in-real-time-with-python.md): * [Abandoned cart recovery strategies for marketers | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/abandoned-cart-recovery-strategies1.md): Cart abandonment is a major loss in revenue. Learn how to reduce cart abandonment and increase conversions for your business today. * [How to Setup a Free SMTP Server](https://www.twilio.com/en-us/blog/insights/create-an-smtp-server.md): You have the option to use an existing SMTP relay server or create your own. Learn how to create an SMTP mail server with SendGrid. * [Winners Announced for Twilio Startup Awards 2021](https://www.twilio.com/en-us/blog/company/news/winners-announced-for-twilio-startups-awards-2021.md): * [Using Email Emojis for Email Marketing](https://www.twilio.com/en-us/blog/insights/email-emoji.md): Emojis have made it into mainstream email marketing efforts. Learn about email emojis and how to implement them in your next email campaign. * [How to Import and Retrieve SendGrid Contacts using PHP](https://www.twilio.com/en-us/blog/developers/tutorials/import-retrieve-sendgrid-contacts-using-php.md): In this tutorial, learn how to import and save contacts within SendGrid using PHP. Learn more with Twilio. * [How to Write Lua Scripts for Video Games with the BizHawk Emulator](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-to-write-lua-scripts-for-video-games-with-the-bizhawk-emulator.md): * [Ensuring Continuity in EU-U.S. Data Transfers for Twilio Customers](https://www.twilio.com/en-us/blog/company/communications/ensuring-continuity-eu-us-data-transfers.md): Twilio continues to have robust privacy protections in place despite the invalidation of Privacy Shield, ensuring continued business with European customers. * [The Total Economic Impact of Twilio Messaging](https://www.twilio.com/en-us/blog/company/tei-of-twilio-messaging.md): Learn the ROI of Twilio Messaging as discovered in a Twilio-commissioned study conducted by Forrester Consulting * [Deploy your Vue.js Application with the Twilio Serverless Toolkit](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/deploy-vue-js-application-twilio-serverless-toolkit.md): Learn how to deploy a Vue.js application to the Twilio serverless platform. * [Drumroll please… Meet the 2025 finalists of our Engagement Awards](https://www.twilio.com/en-us/blog/company/spotlights/2025-engagement-finalists.md): We’re honoring organizations that are reimagining how they interact with customers. * [Orchestrate Upstream Data](https://www.twilio.com/en-us/blog/insights/data/4-key-considerations-for-upstream-data-orchestration.md): Discover how to optimize upstream data. Understand strategies for managing complexity, improving analytics, and ensuring scalability. * [What is omnichannel customer engagement? | Twilio](https://www.twilio.com/en-us/blog/insights/omnichannel-customer-engagement-strategies.md): Discover how omnichannel engagement strategies enhance personalized engagement, reduce friction, and build loyal customer bases across SMS, email, and more. * [Twilio and DirectWomen Share A Commitment to Furthering Board Diversity](https://www.twilio.com/en-us/blog/company/spotlights/twilio-general-counsel-joins-directwomen-board-institute.md): Twilio’s General Counsel Karyn Smith participates in the 2019 DirectWomen Board Institute conference focused on promoting board diversity in NYC, Oct. 3rd and 4th. * [Gmail to Retire Domain & IP Reputation in Postmaster Tools](https://www.twilio.com/en-us/blog/insights/gmail-postmaster-tools-changes.md): Gmail is retiring Postmaster Tools reputation scores. Here’s what senders need to know and how to adapt. * [Twilio Startup Labs Founder Spotlight: Alex Levin & Rebecca Greene, Regal.io](https://www.twilio.com/en-us/blog/partners/spotlights/regal-io-tsl-founder-spotlight.md): An Interview with Regal.io co-founders Alex Levin & Rebecca Greene, for Twilio Startup Labs * [A 2019 SIGNAL Conversation on Anti-Spoofing in Voice & Email](https://www.twilio.com/en-us/blog/insights/best-practices/signal-anti-spoofing-voice-email-conversation.md): At SIGNAL 2019, Twilio joined companies, experts, and organizations to discuss anti-spoofing measures for both Voice and Email. * [Buy vs. Build: 4 Things to consider for user verification](https://www.twilio.com/en-us/blog/insights/best-practices/buy-vs-build-4-things-to-consider-for-user-verification.md): * [Heroes of Crisis Hotline Technology](https://www.twilio.com/en-us/blog/company/news/heroes-crisis-hotline-technology.md): Highlighting innovators who are helping people in crisis every day. Read about our heroes building the future of crisis hotline technology. * [Permission Marketing: Build Valuable Trust, Not Vanity Lists](https://www.twilio.com/en-us/blog/insights/permission-marketing.md): Learn how permission marketing builds lasting customer relationships, boosts engagement, and delivers better ROI than traditional outbound methods. * [How to Build a Studio IVR Flow with No Coding Experience](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/serverless-studio-ivr-builder.md): Call routing needs? Don’t want your personal number on the website? Need low code, fast deployment? Leverage Twilio Studio to create a no code IVR! * [Improving Your Chances of A2P 10DLC Registration Approval](https://www.twilio.com/en-us/blog/insights/best-practices/improving-your-chances-of-a2p10dlc-registration-approval.md): Learn how to increase your chances of A2P 10DLC registration approval by following best practices such as selecting appropriate profiles, meeting opt-in requirements, providing a thorough campaign description, and ensuring your company's online presence can be validated. * [Best practices to secure inbound calls to your contact center](https://www.twilio.com/en-us/blog/insights/best-practices/best-practices-security-inbound-contact-center.md): You wouldn't let someone log into your website with just a phone number and email address, so why do we let people do it over the phone? * [How to Send SMS And MMS From Your Arduino Yun](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-sms-and-mms-from-your-arduino-yun-html.md): How to use Python on the Arduino Yun to send a SMS and MMS, and how to write an Arduino sketch to trigger that Python script. * [How to add customer authentication to Twilio Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-otp-authentication-flex.md): Are you actually authenticating the customers who call your contact center? This post will walk through how to add a Twilio Flex plugin that can send SMS OTPs to authenticate users with the Twilio Verify API. * [Personalize Communication Channel Outreach using Segment and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/optimize-preferred-communications-channels-computed-traits.md): Learn to automatically customize your users’ preferred communications channels with Twilio Segment Computer Traits. * [How we built a COVID-19 volunteer support line for our local community using Twilio Studio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/covid-19-volunteer-support-line-twilio-studio.md): * [Twilio’s Commitment to Our Customers and to the Protection and Safety of Our Community in Response to COVID-19](https://www.twilio.com/en-us/blog/company/news/twilio-safety-response-covid-19.md): Twilio announces its steps in response to COVID-19 to protect employees, customers, and partners. These measures are active through March 2020. * [A2P Messaging – A Once in a Decade Industry Transition](https://www.twilio.com/en-us/blog/company/news/a2p-messaging-transition.md): Carriers have started to add 10-digit A2P – Application to Person – routes. These combine the power of a short code with the flexibility of a long code. * [How to Create an Engaging Scavenger Hunt with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/add-java-twilio-sms-scavenger-hunt-clicker-game.md): Learn how to add some fun technical components to your in person scavenger hunt events using Java and Twilio. * [How to Send SMS or MMS Messages with an ESP8266 Through Amazon AWS IoT and Lambda](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-sms-messages-esp8266-amazon-aws-iot-lambda.md): We use an ESP8266, Amazon AWS IoT, and Amazon Lambda to send SMS and MMS messages with Twilio. * [Send Scheduled SMS with Python and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-scheduled-sms-python-twilio.md): Learn how to schedule an SMS to be sent out at a future date and time with Python and Twilio Programmable Messaging. * [Boost Email Deliverability at Global Scale](https://www.twilio.com/en-us/blog/insights/scale-email-without-sacrificing-deliverability.md): Struggling with global email deliverability? Discover proven strategies and SEQ metrics to keep your emails out of spam and enhance sender reputation. * [Customer lifetime value: formula, calculation & examples](https://www.twilio.com/en-us/blog/insights/customer-lifetime-value-clv.md): Learn how to calculate customer lifetime value, why it matters, and proven strategies to increase CLV and maximize revenue from every customer. * [Put Yourself in Your Subscriber’s Shoes](https://www.twilio.com/en-us/blog/insights/put-yourself-in-your-customers-shoes.md): It’s important to take a step back and see your email program from your subscriber’s viewpoint. * [Analyze Texts using IBM Watson and Twilio Functions with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/analyze-texts-ibm-watson-twilio-functions.md): * [What's new with A2P 10DLC?](https://www.twilio.com/en-us/blog/company/news/whats-new-a2p-10dlc.md): * [Experiential Marketing: Ideas, Examples & Campaigns](https://www.twilio.com/en-us/blog/insights/experiential-marketing.md): Incorporating experiential marketing into your brand’s strategy can strengthen the relationship with your audience. Learn more about experiential marketing strategies and see examples. * [Send an SMS message During a Phone Call with C# and .NET Framework](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-csharp.md): Learn how to use Twilio's Voice and SMS APIs to send an SMS to your caller during an active phone call using Twilio's .NET helper library, ASP.NET MVC, and C#. * [4 ways conversational chatbots engage customers | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/conversational-chatbots-engage-customers.md): Learn how to connect with your customers through a conversational AI chatbot. * [How Your Nonprofit Can Accept Mobile Donations Using Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/accept-mobile-donations-twilio-voice-twiml-pay-javascript.md): Learn how your non-profit can accept donations and credit card transactions over the phone using Twilio Voice, TwiML Pay and JavaScript * [Twilio Signal Day Two Recap: Breaking Down $bash, Bringing On The Builders and They Might Be Giants](https://www.twilio.com/en-us/blog/company/news/twilio-signal-day-two-recap-breaking-down-bash-bringing-on-the-builders-and-they-might-be-giants-html.md): Twilio Signal Day Two * [The Total Economic Impact™ of the Twilio Platform](https://www.twilio.com/en-us/blog/company/news/tei-of-the-twilio-platform.md): * [10 customer retention strategies to turn your call center into a customer retention center](https://www.twilio.com/en-us/blog/insights/best-practices/call-center-customer-retention-strategies.md): When customers contact your call center, the goal of your team should be to answer their questions to help retention. Learn 10 customer retention strategies. * [Ask the Expert: Alex Price](https://www.twilio.com/en-us/blog/insights/ask-the-expert-alex-price.md): Discover email deliverability myths and the benefits of working with a deliverability consultant in this Q&A with SendGrid’s Alex Price. * [Simplify to amplify: Boost engagement with streamlined user authentication | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/simplify-amplify-user-authentication.md): Explore how Twilio’s cutting-edge technology reshapes user authentication, providing a secure, efficient, and easy experience for global customers. * [Introducing Developer Evangelist Alex Goldman](https://www.twilio.com/en-us/blog/company/spotlights/introducing-alex-goldman.md): xIntroducing Alex Goldman, Twilio’s new Developer Evangelist for Startups. He can help build awesome customer communication experiences. * [Introducing Developer Evangelist Rishab Kumar](https://www.twilio.com/en-us/blog/company/spotlights/introducing-rishab-kumar.md): * [Startup Weekend Contest Winner: InstantLoop](https://www.twilio.com/en-us/blog/company/news/startup-weekend-contest-winner-voicifyme-html.md): Through November and December of 2009, we challenged developers in 10 cities worldwide to include Twilio’s API in their projects for the chance t * [Stronger Email Marketing Campaigns | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-strategy.md): Crafting powerful email marketing strategies is essential for getting the best results—here's how to make it happen. * [History of the Twilio Coding Gloves](https://www.twilio.com/en-us/blog/company/inside-twilio/history-of-twilio-coding-gloves.md): Learn about the origins of the Twilio coding gloves, and how Twilio’s Brand team made the ultimate conference swag for SIGNAL 2021. * [Email Security: How to Send Secure Emails](https://www.twilio.com/en-us/blog/insights/email-security-best-practices.md): Keeping your emails secure from hackers is an important aspect of email marketing. Learn more about email security and best practices for email senders. * [How Twilio SendGrid and Messaging reliably delivered over 55B messages during Cyber Week 2022](https://www.twilio.com/en-us/blog/company/news/twilio-sendgrid-and-messaging-delivered-over-cyber-week.md): A look into how the Twilio product team architected Sendgrid and Messaging platforms to scale for 55B messages this Cyber Week * [Email Marketing vs. Newsletters | Twilio](https://www.twilio.com/en-us/blog/insights/the-difference-between-email-marketing-and-email-newsletters.md): Confused about the difference between email marketing vs newsletters? Read on to make sure you know the distinctions! * [Kafka and CDPs: Why you should care](https://www.twilio.com/en-us/blog/insights/data/kafka-and-cdps.md): Event streaming platforms such as Apache Kafka are gaining in importance across all industries. In this article we'll discuss the benefits Apache Kafka implementations can gain from pairing it with a CDP. * [Say Ahoy to Twilio Sans](https://www.twilio.com/en-us/blog/company/inside-twilio/introducing-twilio-sans.md): Learn the history and design consideration for Twilio Sans, Twilio’s new typeface. * [How to Collect Times and Dates in Voice Calls or SMS using JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/collect-times-dates-javascript-voice-sms.md): Learn to collect and parse times and dates in voice calls and SMS using JavaScript and serverless Twilio Functions. * [How We Built an Interactive Live Streaming App with Programmable Video + Twilio Live + Sync](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/interactive-live-streaming-app-programmable-video-live-sync.md): Learn how we created an open-source live streaming app using Twilio Live, Programmable Video, and Sync. Deploy the app for yourself and jumpstart your own project. * [Upselling & Cross-Selling Guide to Boost Sales](https://www.twilio.com/en-us/blog/insights/upselling-cross-selling.md): Boost sales with upselling and cross-selling. Here’s everything you need to know: differences, examples, and how to use these tactics for your business. * [Ways to easily integrate Zapier with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/ways-to-easily-integrate-zapier-with-twilio.md): Ways to easily integrate Zapier with Twilio * [Twilio named to the IDC FinTech Rankings 2025 Enterprise Top 50](https://www.twilio.com/en-us/blog/insights/twilio-named-IDC-FinTech-Rankings-2025-Enterprise-Top-50.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Reach More Customers Across North America: Introducing Canadian Short Codes](https://www.twilio.com/en-us/blog/products/launches/twilio-introducing-canadian-short-codes-nt-html.md): Reach More Customers Across North America: Introducing Canadian Short Codes * [The How and the Why of Leveraging Gmail Feedback Loop Identifiers](https://www.twilio.com/en-us/blog/insights/leveraging-gmail-feedback-loop-identifiers.md): The Gmail FBL is a feature of Google Postmaster Tools that allows you to tag individual campaigns, (for our ISV clients) senders, and/or “other” parameters within a mailstream with unique identifiers via the use of a Feedback-ID header. * [Translator via SMS with C# and Azure Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/translator-via-sms-with-c-and-azure-functions.md): * [9 Strategies to Increase Email Engagement | Twilio](https://www.twilio.com/en-us/blog/insights/top-email-marketing-engagement-strategies.md): The email inbox is a competitive place where only the strongest emails survive. Try these 9 strategies to boost email engagement. * [The AI Revolution in Retail Customer Service](https://www.twilio.com/en-us/blog/insights/best-practices/the-ai-revolution-in-retail-customer-service-.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Summarize Text from Images Using AI, Python, and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/summarize-text-from-images-using-ai-and-twilio.md): Build an app in Python that performs text recognition on photos, summarizes that text, and then sends you a summary via SMS * [Stopping Illegal Robocalls: It’s Complicated](https://www.twilio.com/en-us/blog/insights/compliance/stopping-illegal-robocalls-its-complicated-signal-2019.md): Twilio’s Voice and Video Business Unit spoke at SIGNAL 2019 on SHAKEN/STIR, call analytics, Verified By Twilio and their role combating unlawful robocalls. * [Twilions participate in a meeting-free week! #TwilioThinkWeek](https://www.twilio.com/en-us/blog/company/inside-twilio/twilions-participate-in-think-week.md): Taking time to rejuvenate is essential, and Twilions did just that by participating in #TwilioThinkWeek: five days of no meetings and no Zoom calls. * [July 2025 Fraud Update: Pig Butchering, Voice Impersonation, Email ATOs](https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-july-2025.md): Twilio’s view into the top trends in fraud and abuse in July 2025, including crypto scams, vishing, ATOs, and what customers can do to mitigate. * [How to Manage Application Secrets With PHP Using Vault](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/manage-application-secrets-with-php-using-vault.md): In this tutorial, you’ll learn the essentials of securely managing application secrets with PHP using HashiCorp Vault. * [How to add Twitter Direct Messages into Twilio Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/add-twitter-direct-messages-twilio-flex.md): Learn how to integrate Twitter direct messages into your Twilio Flex instance. * [9 Best Word-of-Mouth Marketing Strategies in 2025 (& Beyond)](https://www.twilio.com/en-us/blog/insights/word-of-mouth-marketing.md): Learn how to use word-of-mouth marketing strategies to light the spark to create a wildfire marketing campaign. Check out the best tactics & examples. * [How to Verify Phone numbers in Python with the Twilio Lookup API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-verify-phone-numbers-in-python-with-the-twilio-lookup-api-html.md): Verify Phone Numbers in Python with Twilio Lookup * [What are AI voice generators and how do these work?](https://www.twilio.com/en-us/blog/insights/ai/how-ai-voice-generators-work.md): Voice is a powerful tool for customer engagement. Learn how AI voice generators transform text into natural speech. * [Pull Congressional Data via SMS with the Congress API and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/congress-api-sms.md): Learn how to pull congressional data via SMS with the Congress API, Twilio Serverless, JavaScript, and Undici * [Introducing Developer Evangelist Nathaniel Okenwa](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-nathaniel-okenwa.md): I've been kickboxing for almost seven years, growing from a beginner to coaching others. Let me tell you how I got from my first kickboxing class to working in DevRel. * [The Past, Present, and Future of CDPs](https://www.twilio.com/en-us/blog/insights/evolution-CDPS-customer-expectations.md): Discover how AI and real-time engagement are transforming CDPs, featuring insights from industry pioneer David Raab. Learn the latest trends now! * [Building a Low-Code Flex Activity Monitor with Twilio Event Streams and Slack](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/low-code-flex-monitor-event-streams-slack.md): * [How to Send an MMS with Java](https://www.twilio.com/en-us/blog/developers/tutorials/product/beginner-send-mms-twilio-java.md): Learn how to send an MMS to a mobile device directly from your command line using Java and Twilio. * [The future of customer engagement: How brands will win in 2026](https://www.twilio.com/en-us/blog/insights/future-of-customer-engagement-how-customers-win-in-2026.md): In 2026, the brands that win deliver seamless, intelligent experiences everywhere customers are—powered by AI, driven by personalization, and built on trust and transparency. * [Build Real-Time Speech to Speech with Twilio and NVIDIA PersonaPlex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/real-time-speech-to-speech-media-streams-nvidia-personaplex.md): Learn to use Twilio Media Streams, NVidia’s PersonaPlex speech model, and RunPod to bring low-latency real-time voice translation to a voice conversation. * [Customer Communications](https://www.twilio.com/en-us/blog/company/communications.md): Stay in the loop with updates about Twilio products, policies, terms, and more. * [Google Announces Change to BIMI Requirement](https://www.twilio.com/en-us/blog/insights/google-changes-bimi-requirements.md): Google no longer requires a VMC in order to implement BIMI. Now, all you need is a CMC. * [101 New Year Email Subject Lines](https://www.twilio.com/en-us/blog/insights/new-year-email-subject-lines.md): Learn everything you need to know to craft irresistible New Year email subject lines for your campaigns with copy/paste templates & examples. * [Passkeys vs. passwords: what’s the difference? | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/passkeys.md): Discover the key differences between passkeys and passwords. Learn how Twilio Verify can enable secure, seamless passwordless authentication for your business. * [How to Verify Phone Numbers with PHP, Symfony and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/verify-phone-numbers-php-symfony-twilio-html.md): Learn to verify phone numbers in PHP with the Symfony framework and Twilio Programmable Voice. * [Announcing The State of Personalization 2024](https://www.twilio.com/en-us/blog/insights/state-of-personalization-2024.md): Discover the key findings from The State of Personalization, including how AI advancements, data quality management, and much more are redefining customer engagement. * [Add Two-Factor Authentication to a Python Flask Application with Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-two-factor-authentication-to-a-python-flask-application-with-twilio-verify.md): How to add two-factor authentication to a non-trivial Flask application. * [Queueing Emails With Python, Redis Queue And Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/queueing-emails-python-redis-queue-twilio-sendgrid.md): Learn to queue emails for asynchronous sending with Python and Redis Queue. * [Guarantee SMS and MMS delivery order in C# .NET](https://www.twilio.com/en-us/blog/developers/tutorials/guarantee-sms-and-mms-delivery-order-in-csharp-dotnet.md): Learn different solutions to guarantee the order of text messages you create is also the order they are delivered in. * [111+ Creative Newsletter Name Ideas](https://www.twilio.com/en-us/blog/insights/creative-newsletter-name-ideas.md): Get inspired with creative newsletter names that'll help you stand out. Learn naming strategies from successful newsletters across every industry. * [10 Things You Need to Know Before Getting Started with TensorFlow](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/10-things-you-need-to-know-before-getting-started-with-tensorflow.md): Looking to become a machine learning developer? TensorFlow can help you with that! This post will go over what TensorFlow is, explain some TensorFlow concepts, provide some alternatives, and more. * [Create a Real-Time Note Collaboration Tool using Twilio Sync, Node.js, and Express.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/create-real-time-note-collaboration-tool-twilio-sync-node-js-express-js.md): Learn how to build a collaborative note app with this introduction to Twilio Sync and create real-time apps with state synchronization. * [Google Spreadsheets and Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/google-spreadsheets-ruby-html.md): Sometimes you don’t need a database. Maybe you’re building a prototype or a simple internal application. Using a Google Spreadsheet can be * [AI-ready Instrumentation](https://www.twilio.com/en-us/blog/insights/ai/ai-ready-instrumentation.md): Simplify customer data with AI-powered auto-instrumentation. Cut costs by 90%, automate tracking, and gain real-time insights. Discover more now! * [Unlocking the Secrets of Twilio Flex’s Programmable UI](https://www.twilio.com/en-us/blog/developers/tutorials/product/unlocking-the-secrets-of-twilio-flex-programmable-ui.md): Flex comes with a completely programmable agent, admin, and supervisor user interface that you can use and deploy right out of the box. * [Women Making a Difference at Twilio](https://www.twilio.com/en-us/blog/company/inside-twilio/women-making-a-difference-at-twilio.md): Twilio celebrates Women’s History Month and highlights women leading by example and making a difference. * [How to send Email in C# .NET using SMTP and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-email-in-csharp-dotnet-using-smtp-and-sendgrid.md): You can use the SendGrid APIs to send emails, but you can also use SMTP with SendGrid. Learn how to send emails using SMTP, SendGrid C# .NET * [Build a WhatsApp chatbot with Ruby, Sinatra and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/whatsapp-chatbot-ruby-sinatra-twilio.md): Find out how easy it is to build a chatbot for WhatsApp using the Twilio API for WhatsApp and the Ruby web framework Sinatra. * [Why Is The Authy 2FA App Free For Users? - Authy](https://www.twilio.com/en-us/blog/insights/why-is-the-authy-2fa-app-free-for-users.md): Free 2FA? How does that work? Ever ask yourself “Why Is Authy free?” Find out How the Authy 2FA app is paid for, and why is there no charge to use it. * [Seamless User Experience and World-Class Protection in the Age of Digital Fraud](https://www.twilio.com/en-us/blog/insights/best-practices/seamless-user-experience-and-world-class-protection-in-the-age-of-digital-fraud.md): In this webinar recap, we discuss the evolution of sms fraud and how businesses can protect themselves using Twilio’s Fraud Guard. * [Build a Real-Time Voice AI Assistant with Twilio's Conversation Relay, LiteLLM, and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/voice-ai-assistant-conversationrelay-litellm-python.md): Learn to integrate Twilio Voice with LLM providers using ConversationRelay, LiteLLM, and Python * [Marketing where it matters: Reaching customers on their preferred channels | Twilio](https://www.twilio.com/en-us/blog/insights/cx/marketing-where-it-matters-reaching-customers-preferred-channels.md): Dive into the findings of the Consumer Preferences Report and explore strategies to align your marketing approach with shifting consumer expectations and global trends. * [9 top conversational AI platforms in 2026](https://www.twilio.com/en-us/blog/insights/conversational-ai-platforms.md): Learn about the top conversational AI platforms in 2026, including infrastructure, enterprise, open source, and agentic options. See what fits your stack. * [The Complete Guide to Sending Follow-Up Emails](https://www.twilio.com/en-us/blog/insights/guide-to-follow-up-email.md): Left on read? Here’s how to send a follow-up email that gets a reply, whether closing a sale or trying to get hired. * [How to Send Bulk Emails in PHP using Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-bulk-emails-php-twilio-sendgrid.md): Learn how to send bulk emails in PHP using Twilio SendGrid * [Integrate Twilio with Apaleo for an Enhanced Guest Experience](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrate-twilio-apaleo-enhanced-guest-experience.md): Learn to integrate Twilio with Apaleo to build a virtual assistant that allows the user to create, edit, or cancel bookings through WhatsApp. * [What Is Email Throttling & How to Fix It](https://www.twilio.com/en-us/blog/insights/what-is-email-throttling.md): Is email throttling bad? Read this breakdown from Twilio SendGrid of what causes email throttling and strategies to prevent it. * [Twilio named a Leader in the 2025 ®Gartner Magic Quadrant™ for Communications Platform as a Service for the Third Time](https://www.twilio.com/en-us/blog/insights/gartner-magic-quadrant-cpaas-recognition-2025.md): Learn why Twilio was positioned highest for “Ability to Execute” in the Gartner 2025 Magic Quadrant for CPaaS, and named a Leader for the third time in a row. * [Send SMS and MMS Messages with a Particle Photon](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-sms-messages-particle-photon.md): We show how to send SMS or MMS messages with a Particle Photon, Particle Webhooks, and the Twilio API. * [PHP + Twilio + Whatsapp: Would You Like to Play a Game?](https://www.twilio.com/en-us/blog/developers/tutorials/product/php-twilio-whatsapp.md): Interact with WhatsApp using the Twilio API for WhatsApp and PHP * [5 Reasons to Use the Lookup API](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/5-reasons-to-use-lookup-api.md): The Lookup API has many data packages that deliver phone number intelligence. Learn the use cases and which is right for your business. * [How to Use SMS for Customer Alerts & Notifications](https://www.twilio.com/en-us/blog/insights/best-practices/how-to-use-sms-customer-alerts.md): Learn about common use cases for using SMS for customer alerts and notifications and how to get started. * [SMS Doorbell with MicroPython and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-doorbell-micropython-twilio.md): Build a SMS doorbell using an ESP8266 microcontroller, MicroPython and the Twilio SMS API. * [5 Questions with Thomas Wyatt, President of Twilio Segment](https://www.twilio.com/en-us/blog/company/leadership-updates/5-questions-with-thomas-wyatt.md): Learn more about Thomas Wyatt, the President of Twilio Segment. * [Integrate OpenAI and Twilio Voice Using ConversationRelay](https://www.twilio.com/en-us/blog/developers/tutorials/product/integrate-openai-twilio-voice-using-conversationrelay.md): Learn to integrate OpenAI LLMs with Twilio Voice using ConversationRelay in this basic Voice AI demo using Node.js and the OpenAI Chat Completions API. * [Twilio’s Record Breaking Cyber Week 2024](https://www.twilio.com/en-us/blog/insights/trends/record-breaking-cyber-week-2024.md): Twilio's Cyber Week 2024 broke customer engagement records, and revealed focus on personalized messaging, channel preferences, and data-driven connections. * [Build a ChatGPT SMS bot with Azure OpenAI Service and ASP.NET Core](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-a-chatgpt-sms-bot-with-azure-openai-service-and-aspdotnet-core.md): Learn how to create an Azure OpenAI Service instance, an OpenAI deployment model, and communicate with the Azure OpenAI APIs to create an SMS chatbot using C# and ASP.NET Core. * [Business authentication methods: how to choose the best solution | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/authentication-methods.md): Explore the top types of authentication methods for businesses and discover which authentication system is right for your organization. * [How to prevent email HTML injection in C# and .NET](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/prevent-email-html-injection-in-csharp-and-dotnet.md): Learn how bad actors can inject HTML into your emails in your C# .NET applications and how to mitigate it. * [4 Black Twilions You Should Know](https://www.twilio.com/en-us/blog/company/spotlights/4-black-twilions-you-should-know.md): With just three questions, we asked four of our Black Twilions to share their affirmations, based on this year’s Black History Month theme of Black Health and Wellness. * [How to build a picture guessing game with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/build-picture-guessing-game-twilio.md): Build a picture guessing game in Python using Twilio APIs. * [Grow recurring donors with Twilio Segment](https://www.twilio.com/en-us/blog/insights/data/grow-recurring-donors-with-twilio-segment.md): Introducing Twilio.org’s Solution Blueprint for nonprofit donor engagement, featuring an all-new Blackbaud Raiser’s Edge NXT Segment Destination (beta). * [SIGNAL Behind the Scenes: Twilio's Andres Jaan Tack](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-andres-jaan-tack.md): Twilio's Andres Jaan Tack sits down with Corey Weathers to talk about Twilio's launch of Conversations. * [How Women in Sales are Balancing Work and Family in 2021](https://www.twilio.com/en-us/blog/company/spotlights/how-women-in-sales-are-balancing-work-and-family-in-2021.md): Juggling family and career is not easy, but working from home during the pandemic made it harder, especially for these 4 women working in sales at Twilio. * [How to collect first-party data (the right way) in 2026](https://www.twilio.com/en-us/blog/insights/data/first-party-data-collection.md): Learn how to collect first-party data from your website, email, SMS, and apps—plus best practices for using it to personalize customer experiences. * [9 Creative SMS Marketing Campaigns We Love](https://www.twilio.com/en-us/blog/insights/best-practices/9-creative-sms-marketing-campaigns.md): Learn how to make your SMS marketing messages stand out. We’ve highlighted some of our favorite ways that brands have gotten our attention, why they were effective, and how you can emulate them in your own strategy. * [AI & Twilio for Smarter Medication Reminders](https://www.twilio.com/en-us/blog/insights/ai/automated-medication-reminders-ai.md): Discover how AI and Twilio automate medication reminders via SMS, WhatsApp, and push notifications—boosting adherence and peace of mind for caregivers. * [How to Send and Receive Email with SAP CAP](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-and-receive-email-with-sap-cap.md): Learn how to integrate email communication into SAP Cloud Application Programming Model (CAP) projects. This tutorial guides you through setting up a bookshop application that sends email notifications for low stock, receives orders, and even allows restocking through email replies. Enhance your CAP applications with two-way communication using SendGrid and elevate the user experience. * [Why Isn’t the PHP Mail Function Sending Mail? | Twilio](https://www.twilio.com/en-us/blog/insights/why-isnt-the-php-mail-function-sending-mail.md): We've found that most errors with PHP mail() stem from Postfix being configured incorrectly. This tutorial shows you how to configure and test Postfix and PHP mail(). * [KORE to Buy Twilio IoT Portfolio, Establishing a Leader in IoT Connectivity as a Service](https://www.twilio.com/en-us/blog/company/news/kore-twilio-iot.md): Twilio has entered into a definitive agreement for KORE to purchase Twilio’s IoT portfolio. * [Introducing Templates for TwiML Bins](https://www.twilio.com/en-us/blog/products/launches/introducing-templates-for-twiml-bins-html.md): This past May we launched Native TwiML Bins in the Twilio Console. TwiML Bins made it easy for developers to prototype their ideas and even ship simple * [Brainstorm last-minute Father's Day gifts with Notion and SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/fathers-day-notion-sms.md): Collaborate and brainstorm on a Father's Day gift using the Notion API and Twilio SMS, Serverless, and Functions in JavaScript. * [Add a Raise Hand Feature to Your Video Application](https://www.twilio.com/en-us/blog/developers/tutorials/product/raise-hand-video-application.md): Learn how to build a feature that lets participants raise their hand during a video call. * [5 Questions with Chris Koehler, Twilio's New Chief Marketing Officer](https://www.twilio.com/en-us/blog/company/leadership-updates/5-questions-with-chris-koehler.md): Twilio welcomes new Chief Marketing Officer, Chris Koehler! Learn about his background, what he’s excited to build at Twilio, and more in this Q&A. * [Scaling Reverse-ETL Data Pipelines](https://www.twilio.com/en-us/blog/company/inside-twilio/scaling-reverse-etl-data-pipeline.md): Discover how to scale your reverse-ETL pipeline efficiently. Learn key strategies to manage CDC, cut costs, and boost performance in large datasets. * [Introducing Twilio’s newest email newsletter, the Digital Dispatch | Twilio](https://www.twilio.com/en-us/blog/insights/trends/digital-dispatch-Twilio-email-newsletter.md): Discover your monthly guide to all things digital and how to optimize your customer engagement. * [Predict Wins and Losses with Sci-kit Learn Decision Trees and SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/predict-wins-losses-scikitlearn-sms.md): Can machine learning predict whether or not a sports team wins or loses? What statistics best predict whether that outcome? Learn how to use Sci-kit Learn decision trees, Pandas, and Twilio Programmable SMS to answer those questions. * [Scaling your Go Application with Kubernetes](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/scaling-your-go-application-with-kubernetes.md): In this tutorial, learn to scale your Go application with Kubernetes. We will containerize a local app with Docker, deploy it with Minikube, and create a load balancer. * [Accelerating your time to value with effective Observability](https://www.twilio.com/en-us/blog/insights/data/accelerating-time-to-value-with-effective-observability.md): Twilio Segment provides a comprehensive suite of tools for efficiently managing, activating, and analyzing your organization's data, ensuring transparency and empowering you to unlock its full potential effortlessly. * [What's Cookin’? Build an Image Recognition App on WhatsApp using Twilio MMS, Clarifai API, Python, and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/image-recognition-whatsapp-mms-python-flask-clarifai.md): Learn image recognition and share food with friends throughout the day using WhatsApp, Python, Flask, Clarifai, and Twilio Programmable MMS. * [Important Change to the IncomingPhoneNumbers Provisioning API](https://www.twilio.com/en-us/blog/company/communications/incomingphonenumbers-api-change-documentation.md): When you provision regulated phone numbers through Twilio’s IncomingPhoneNumbers API, you must submit proper documentation. Here's what you need. * [What is voice AI and how does it work in 2026?](https://www.twilio.com/en-us/blog/insights/what-is-voice-ai.md): Voice AI lets businesses automate conversations that sound human. Learn what it is, how it works, real examples, and what to look for in a platform. * [Why Your Business Needs a CDP Council to Enhance Data](https://www.twilio.com/en-us/blog/insights/data/why-your-business-needs-a-cdp-council.md): Discover how creating a CDP Council can mitigate data risks, improve quality, and align CDP use with business goals. Achieve data excellence today! * [Introducing Strategic Content Marketer, Lyssa Test](https://www.twilio.com/en-us/blog/company/spotlights/introducing-strategic-content-marketer-lyssa-test.md): Introducing Lyssa Test, the Developer Voices team’s new Strategic Content Marketer. * [Day In The Life: Being a Twilio Senior Visual Designer](https://www.twilio.com/en-us/blog/company/inside-twilio/day-in-the-life-being-a-twilio-senior-visual-designer-html.md): We interviewed Twilio's own Alicia Pompei for our Day In The Life Series: Being A Twilio Senior Visual Designer. * [What Is a Drip Campaign in Marketing? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-drip-email-campaign.md): Learn how you can use drip campaigns in your marketing to send more relevant messages at the right time and boost engagement. * [Twilio response to Voxox data breach](https://www.twilio.com/en-us/blog/company/communications/twilio-response-to-voxox.md): Twilio response to Voxox data breach * [Announcing Country specific Guidelines for placing Voice calls around the globe](https://www.twilio.com/en-us/blog/company/communications/announcing-country-specific-guidelines-placing-voice-calls-around-globe.md): * [Business messaging: Definition, benefits, and examples](https://www.twilio.com/en-us/blog/insights/cloud-comms/what-is-business-messaging.md): Business messaging is important for interacting with your customers. Learn more about what business messaging means and how it can benefit your business. * [How to Customize an Email Marketing Template](https://www.twilio.com/en-us/blog/insights/how-to-customize-an-email-marketing-template.md): Email templates make designing emails so much easier. Here's how to customize SendGrid's email templates in our Marketing Campaign's product. * [It's Time to Be Real With Thoughtful Prompts Sent via SMS](https://www.twilio.com/en-us/blog/developers/tutorials/product/java-scheduled-sms-thought-provoking-spring-boot.md): Learn how to create a thought sharing app similar to the photo sharing platform BeReal using Twilio and Java. * [Twilio Kicks Off Nationwide Sponsorship of Startup Weekend](https://www.twilio.com/en-us/blog/company/news/twilio-kicks-off-nationwide-sponsorship-of-startup-weekend-html.md): We’re excited to share the announcement that Twilio is now a sponsor for all Startup Weekend events in North America. Startup Weekend is a combi * [Build a Twilio + Odoo Integration for WhatsApp](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-odoo-integration-whatsapp.md): Build a Twilio + Odoo Integration for WhatsApp * [SIGNAL Behind the Scenes: Microsoft's Chloe Condon](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-chloe-condon.md): Chloe Condon, a Cloud Developer Advocate from Microsoft sits down with Twilio's Corey Weathers to talk about her fake boyfriend app. * [Email Reputation Clusters and Fingerprinting](https://www.twilio.com/en-us/blog/insights/clustering-fingerprinting.md): Email reputation goes beyond IPs. Learn how clustering and fingerprinting affect deliverability and what to do when inboxing issues come up. * [Self-Service KYC Example TFN and STIR/SHAKEN Submission](https://www.twilio.com/en-us/blog/developers/tutorials/product/self-service-kyc-toll-free-verification-app-example.md): Build a Next.js application that collects the necessary user and business information needed to verify a US Toll-Free number for SMS messaging. * [Twilio SendGrid & Valimail Ensure Compliance | Twilio](https://www.twilio.com/en-us/blog/insights/twilio-sendgrid-valimail-partnership.md): Valimail and Twilio are enabling Twilio SendGrid customers to rapidly create and/or audit existing DMARC policies, providing a set of robust tools and reporting to ensure compliance with Gmail and Yahoo’s new requirements. * [A CDP is the best contextual data layer for agentic systems](https://www.twilio.com/en-us/blog/insights/a-cdp-is-the-best-contextual-data-layer-for-agentic-systems.md): AI agents perform best with accurate, real-time context, and a CDP like Twilio Segment provides it. * [Automated Yugioh Deckbuilding in Python with OpenAI's GPT-3 and Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/building-computer-generated-yugioh-decks-in-python-with-openai-s-gpt-3-and-twilio-sms.md): * [Create an AI Commentator with GPT-4V, OpenAI TTS, Replit, LangChain, and SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generate-ai-commentary-from-gpt4-sendgrid.md): Learn how to generate commentary from someone with Stephen Smith-like qualities using GPT-4V, OpenAI TTS, Replit, LangChain, and SendGrid * [How to create a professional email address (+ examples)](https://www.twilio.com/en-us/blog/insights/make-professional-email-address.md): Learn how to make a professional email address that makes the perfect first impression with your audience in the inbox. * [Scaling Social Services with Machine Learning, Behavioral Science, and Programmable SMS](https://www.twilio.com/en-us/blog/company/benefits-data-trust-scaling-social-services-machine-learning-behavioral-science-programmable-sms.md): Nearly 40 million people in the United States live in poverty, face hunger and feel the impact of rising healthcare costs. Benefits Data Trust has secured over $7 billion in benefits and services for people who need it most. * [Complete guide to sending email to Google: Rules, signals & setup](https://www.twilio.com/en-us/blog/insights/sending-email-to-google.md): Learn how Google filters incoming email: SPF, DKIM, DMARC requirements, spam rate thresholds, and how to use Google Postmaster Tools to protect deliverability. * [Use Optimizely to A/B Test Twilio IVR Flows](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/ab-test-ivr-flows-optimizely.md): Learn how to use workflows in Twilio Studio with Optimizely's SDK to record user survey data and track metrics for your service. * [16+ Free Email Newsletter Templates for 2024](https://www.twilio.com/en-us/blog/insights/email-newsletter-templates.md): Capture your audience with one of our 16 free email newsletter templates to make your email truly stand out. Each is modern, responsive, and engaging. * [IHateIroning Delivers On Demand Dry Cleaning with Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/ihateironing-delivers-on-demand-dry-cleaning-with-twilio-sms-html.md): IHateIroning Delivers On Demand Dry Cleaning with Twilio SMS * [New Rules in Spain: Don’t Let Your Calls Get Ghosted](https://www.twilio.com/en-us/blog/insights/regulatory-updates-spain.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Getting the Most Out of Your Twilio User Authentication & Identity Project](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-the-most-out-of-your-twilio-account-security-project.md): This resource walks through the most common questions around building account security apps on Twilio, and includes links to popular resources. * [Two ways to use Gson for JSON in Java](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/java-json-with-gson.md): * [SMS and MMS Notifications with Java and Spring](https://www.twilio.com/en-us/blog/developers/tutorials/product/server-notifications-java-spring.md): We demonstrate how to push server exceptions to administrators with SMSes and MMSes using Java, Spring, and Twilio's Java SDK. * [Twilio U.S. SMS & MMS Short Code Heightened Awareness Period for Black Friday & Cyber Monday](https://www.twilio.com/en-us/blog/company/news/twilio-us-sms-mms-short-code-heightened-awareness-period-black-friday-cyber-monday.md): * [What Is Hyper-Personalization? Examples & How to Start](https://www.twilio.com/en-us/blog/insights/what-is-hyper-personalization.md): Deep dive into hyper-personalization, its key characteristics, examples of what it looks like, and how you can use it in your marketing strategies. * [Transform Higher Ed Student Engagement with Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/transform-higher-education-student-engagement.md): How Twilio’s Engagement Platform can increase enrollment, improve graduation rates, and grow annual giving. * [Optimize LLM Performance with Twilio Segment](https://www.twilio.com/en-us/blog/company/inside-twilio/llm-as-judge.md): Enhance audience building with LLMs using Twilio Segment. Achieve over 90% human evaluation alignment for ASTs. Boost AI-driven results now! * [Intelligent virtual assistant (IVA): definition, benefits, and use cases | Twilio](https://www.twilio.com/en-us/blog/insights/ai/what-is-intelligent-virtual-assistant.md): Learn what a virtual assistant is and how artificial intelligence is helping to power it. * [Improve Your TFV Approval Chances with Best Practices](https://www.twilio.com/en-us/blog/insights/best-practices/improving-your-chances-of-toll-free-verification-approval.md): Learn how to increase your chances of Toll-Free Verification approval by following best practices for submitting accurate business information, validating online presence, specifying use case, and providing opt-in consent documentation. * [SMS Marketing for Beginners: What It Is & How to Get Started | Twilio](https://www.twilio.com/en-us/blog/insights/sms-marketing-for-beginners.md): Learn everything you need to know about SMS marketing: What it is, how it works, how to get started, as well as best practices and examples. * [2025 Global Impact Week Recap](https://www.twilio.com/en-us/blog/company/inside-twilio/2025-global-impact-week-recap.md): Discover how Twilio volunteers made a global impact dedicating 3,700+ hours and raising $20K. * [Getting Started with BIMI and SendGrid](https://www.twilio.com/en-us/blog/insights/getting-started-bimi-sendgrid.md): Learn how to authenticate your domain, implement BIMI, and send branded emails with SendGrid. Get started today! * [Building Your Business Case for an Email Sunset Policy](https://www.twilio.com/en-us/blog/insights/email-sunset-policy.md): Sunsetting is reducing the number of emails recipients receive (or stopping altogether) when they haven’t engaged with your messages in a set length of time. * [Automated Headless Browser scripting in Node.js with Playwright](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/automated-headless-browser-scripting-in-node-js-with-playwright.md): * [The call’s coming from inside the house: 13 movies with eerie phone calls and messages](https://www.twilio.com/en-us/blog/insights/trends/33-movies-with-eerie-phone-calls-and-messages.md): Spooky season is upon us, so get in the Halloween spirit with these communication-based horror and thriller flicks that are sure to make your spine tingle. * [Video in Email: How to Send Videos in an Email](https://www.twilio.com/en-us/blog/insights/video-email-marketing.md): Video is a great way to boost engagement with recipients in your marketing emails. Learn how to use video in your email marketing strategy. * [RCS vs. SMS: What's the difference (and why it matters)](https://www.twilio.com/en-us/blog/insights/rcs-vs-sms.md): RCS offers richer features than SMS, but is it right for your business? Compare RCS vs SMS on delivery, cost, features, and compatibility. * [How to Make a Cute Virtual Mirror Using Twilio Video, JavaScript, HTML, and CSS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/cute-twilio-video-overlay-javascript-html-css.md): How to add an overlay and make your life cuter with Sanrio stickers and sparkly pixels in Twilio Video using JavaScript, HTML, and CSS. * [Pose Detection in Twilio Video with TensorFlow.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/pose-detection-video-tensorflow-js.md): Detect poses in a Twilio Programmable Video app with machine learning using TensorFlow and JavaScript. * [It's All Happening: See You at CDP Week 2022](https://www.twilio.com/en-us/blog/company/news/cdp-week-2022.md): Save your spot for CDP Week to learn about the latest trends in customer data, how to drive greater return on ad spend and more! * [Best Practices](https://www.twilio.com/en-us/blog/insights/best-practices.md): Get more out of the Twilio Customer Engagement Platform by following our latest tips and best practices. * [How to Send Bulk SMS with Twilio in 5 Different Languages](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-bulk-sms-twilio-programming-languages.md): Find solutions for sending bulk SMS such as implementing task queues, asynchronous functions or other services with Twilio in any language. * [Record Page Visits to your Flask Website with Twilio Segment](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/record-page-visits-flask-website-twilio-segment.md): Learn how to create a server-side web analytics solution for Flask using Twilio Segment. * [5 Must-Have Vim Plugins That Will Change Your Workflow](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/5-must-have-vim-plugins-that-will-change-your-workflow.md): * [Build a WhatsApp AI Agent with Node.js, Twilio Messaging, and OpenAI’s GPT-5](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/whatsapp-ai-agent-twilio-openai.md): Learn to build a WhatsApp AI Agent using Twilio’s WhatsApp Business API and OpenAI’s GPT-5. * [Twilio and Zipwhip come together to deliver high-quality Toll-Free messaging at scale](https://www.twilio.com/en-us/blog/company/news/twilio-intends-to-acquire-zipwhip.md): We’re thrilled to announce Twilio’s proposed acquisition of Zipwhip, a trusted carrier partner and a leading provider of Toll-Free messaging in the US. * [How to Send a WhatsApp Message with JavaScript and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-a-whatsapp-message-with-javascript-and-node-js.md): * [Twilio commits $10 million to COVAX for equitable vaccine distribution](https://www.twilio.com/en-us/blog/company/news/twilio-commits-covax-equitable-vaccine-distribution.md): Twilio is providing $10 million to COVAX to support development, manufacturing, and distribution of vaccines for people living in underserved countries. * [8 Steps to Building a Successful SMS Marketing Program](https://www.twilio.com/en-us/blog/insights/best-practices/steps-to-build-sms-marketing-program.md): Ready to reap the benefits of text message marketing? Follow these steps to kick off your own SMS marketing strategy today. * [Webhook vs API: Key Differences](https://www.twilio.com/en-us/blog/insights/webhook-vs-api-whats-difference.md): Webhook vs API: Here's how SendGrid breaks down the differences between webhooks and APIs and how you can start using webhooks. * [Leveling Up Identity Resolution: Best Practices for Data Scientists](https://www.twilio.com/en-us/blog/insights/best-practices/identity-resolution-best-practices-for-data-scientists.md): Identity resolution is essential for creating personalized customer journeys. However, building a scalable model for identity resolution is challenging and requires a consistent approach, a true universal identifier, and simplified data pipelines. * [Hacking Twilio Client to Play Videos Over the Phone](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-client-video-over-voice.md): Want to be able to play the audio from your favorite videos over a phone call? This blog post shows you how do this fairly easily using Twilio's WebRTC Client. * [Push Two-Factor Authentication in Python with Twilio Authy](https://www.twilio.com/en-us/blog/developers/tutorials/product/push-two-factor-authentication-python-twilio-authy.md): Overview of a push authentication implementation with Authy for Python applications. * [Serverless Twilio Video Chat App with JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/serverless-video-chat-application-javascript-twilio-programmable-video.md): In this tutorial, learn how to build a video calling application and deploy it to the Twilio Serverless platform. * [Email Testing Walkthrough & Examples](https://www.twilio.com/en-us/blog/insights/email-testing-walkthrough.md): With thousands of potential renderings, spam filters on high alert, and the risk of broken links, email testing isn't a nice-to-have—it's a need-to-have. * [Help Those Helping Others](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/help-those-helping-others.md): In this tutorial, you'll learn how to build an application to help anyone quickly donate to charities and nonprofits using Slim Framework, Vue.js, and Tailwind CSS. * [How to Create a Markdown Blog in PHP With the Slim Framework](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/create-markdown-blog-php-slim-4.md): In this tutorial, you'll learn how to create a blog that draws its content from Markdown files, using the Slim Framework, the SPL, and several external packages. * [Announcing New Mobile Intelligence Packages in the Twilio Lookup API](https://www.twilio.com/en-us/blog/products/launches/lookup-new-packages-beta.md): Establish trust with better data. The Twilio Lookup API expands its mobile intelligence capabilities with SIM Swap detection and Line Type Intelligence. * [What is a webhook? Endpoints, examples, and how they work](https://www.twilio.com/en-us/blog/insights/whats-webhook.md): A webhook is an HTTP request sent between apps when an event fires. Learn how webhooks work, how to build an endpoint, and how to secure it. * [Shining a Spotlight on Builders: Announcing Twilio's AI Startup Searchlight 2025](https://www.twilio.com/en-us/blog/company/news/announcing-ai-startup-searchlight-2025.md): Builders wanted: Apply to Twilio's AI Startup Searchlight 2025, celebrating innovation in merging technologies, communications, and customer engagement. * [How to Handle File Uploads from Node.js to Express](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/handle-file-uploads-node-express.md): Learn how to handle file uploads from Node.js to Express. Our guide covers using FormData, accessing req.file, managing express files, & more. Learn with Twilio * [Turn Your Passion into Profit: Elevating Black Entrepreneurs](https://www.twilio.com/en-us/blog/company/news/turn-passion-into-profit.md): Get advice from successful Black entrepreneurs on how to scale your side hustle into a thriving business, whether you’re just starting or working to grow * [The Shifting Landscape of Business Text Messaging: The New A2P 10DLC](https://www.twilio.com/en-us/blog/insights/compliance/business-text-messaging-the-new-a2p-10dlc.md): New carrier requirements for US A2P 10DLC start 3/1/2021. Everything you need to know about the shifting A2P landscape to ensure your business is prepared. * [Call Forwarding with PHP](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-forwarding-php.md): Connect incoming phone calls to the caller's senators based on location with PHP and Twilio. * [Send Personalized SMS with Twilio Segment Easily](https://www.twilio.com/en-us/blog/company/communications/personalized-sms-segment-twilio.md): Learn how to effortlessly send personalized SMS campaigns using Twilio Segment. Boost engagement and drive conversions with this step-by-step guide! * [Writing to Airtable from your Twilio app](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/writing-airtable-sms.md): Learn to write to Airtable with SMS messages by building out a Net Promoter Score survey app. * [Google Reveals New Email Error Codes | Twilio](https://www.twilio.com/en-us/blog/insights/google-new-error-codes.md): Google recently revealed a new list of error codes that will be used for senders that are not compliant with the new list of sender requirements. * [Microservice for Handling SendGrid Event Webhooks](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/microservice-template-handle-sendgrid-event-webhooks.md): Microservice build using Amazon Web Services (AWS) to receive and process Event Webhooks from SendGrid. Collect, manage, and analyze your email engagements. * [Twilio and ValueFirst Come Together to Improve Customer Engagement](https://www.twilio.com/en-us/blog/company/news/twilio-acquires-valuefirst.md): Twilio has acquired ValueFirst, India's leading player in cloud communications. Learn how it advances our shared commitment to customers. * [What is Domain Reputation and Why is It Important?](https://www.twilio.com/en-us/blog/insights/what-is-a-domain-reputation.md): An explanation of domain reputation and how to segment the reputation of your transactional and marketing streams. * [Build a Hobby Recommender with Twilio Functions and the WikiMedia API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-hobby-recommender-functions-wikimedia-api.md): In this tutorial, you’ll see how I built the bot (aptly named HobbyBot) and learn how to build it yourself with Twilio Runtime, specifically Twilio Functions, and the WikiMedia API. * [Important Change to the Philippines Local Numbering Plan](https://www.twilio.com/en-us/blog/company/communications/change-philippines-local-numbering-plan.md): All Philippines local numbers in the Metro Manila and neighboring areas bearing the 02 area code change from 7 to 8 digits in length on October 6, 2019. Here's a summary of the change. * [Let Users Share Their Online Status in Your App with Express, Svelte, and Twilio Sync](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/share-online-status-express-svelte-sync.md): Learn how to implement a "who's online" feature in your app by combining Svelte, Express, and Twilio Sync. * [How to Use Svelte Stores to Share Data Between Components](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/svelte-stores-share-data-between-components.md): Learn about how to use Svelte stores to share data between sibling components instead of passing data up and down the component hierarchy. * [(Beta) Programmable Voice SDK for iOS, with support for VoIP Services Push Notifications](https://www.twilio.com/en-us/blog/products/launches/beta-programmable-voice-sdk-for-ios-with-support-for-voip-services-push-notifications-html.md): Announcing Public Beta of our Programmable Voice iOS SDK with a simplified API, support for Apple VoIP Services Push Notifications, and more. * [Build a Multi-Room Web Chat Application with Flask, React and Twilio Conversations](https://www.twilio.com/en-us/blog/developers/tutorials/product/multi-room-web-chat-flask-react-twilio-conversations.md): Learn how to build a chat application with multiple rooms using Python, JavaScript and the Twilio Conversations API. * [Age UK volunteers | Twilio](https://www.twilio.com/en-us/blog/insights/AgeUK-volunteers-spotlight.md): * [Open Source Transactional Email Templates](https://www.twilio.com/en-us/blog/insights/open-source-transactional-email-templates.md): Learn more about SendGrid's open source set of transactional email templates which can be used to create password resets and email confirmations. * [Why I Belong at Twilio](https://www.twilio.com/en-us/blog/company/spotlights/why-i-belong-at-twilio.md): David Parry-Jones is Twilio's VP of EMEA Sales. Hear why he belongs at Twilio and see his experience in his first 90 days and how you can apply as well. * [Sending SMS with Julia and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sending-sms-with-julia-and-twilio.md): * [Using Twilio SendGrid To Send Emails from Python Django Applications](https://www.twilio.com/en-us/blog/developers/tutorials/product/using-twilio-sendgrid-send-emails-python-django.md): Send emails from Django applications written in Python using Twilio SendGrid's SMTP interface. * [Why every developer needs a CDP](https://www.twilio.com/en-us/blog/insights/twilio-segment-the-game-changing-cdp.md): How can engineers use Twilio Segment’s CDP? Well, it relies on a single API that lets them collect, govern, and activate data without building individual connections between data sources. * [Integrate Google Gemini using Twilio Voice and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/integrate-google-gemini-twilio-voice-conversationrelay.md): Learn to build a AI Assistant you can call using Google Gemini, Twilio Voice, ConversationRelay, and Python's FastAPI. * [The 5 top email API services for developers in 2026](https://www.twilio.com/en-us/blog/insights/best-email-api.md): Compare the top email API services for transactional sending, inbox placement, analytics webhooks, and domain authentication * [Build Yourself as a Bot for Your Loved Ones](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-self-as-bot-autopilot.md): In this step-by-step blog post, we'll build a bot with our own human voice audio files, showing the capabilities of our multichannel AI platform Autopilot. * [How to Create a Customer Persona | Twilio](https://www.twilio.com/en-us/blog/insights/how-to-create-customer-persona.md): You’ve likely heard about customer personas (or buyer personas) in marketing, but what are they—and should you be using them? * [Protect Privacy in AI Era with Ethical CDP Solutions](https://www.twilio.com/en-us/blog/insights/ai/protecting-privacy-in-the-age-of-ai.md): Discover how to ethically harness AI with a CDP. Protect privacy, ensure compliance, and gain a competitive edge. Learn more today! * [Build Your Own Weather Station With PHP, Python and a Raspberry Pi](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-weather-station-with-php-python-raspberry-pi.md): Learn how to create a small weather station with a Raspberry Pi, PHP, Python, and DHT11 sensor, for under $100.00. * [Career Journeys @ Twilio: Fueling Growth With Learning](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio-fueling-growth-with-learning.md): Discover how Justin Kitagawa’s desire to learn and optimize influenced his 9-year journey at Twilio from engineering manager to vice president of engineering. * [17 types of post-purchase emails to build brand loyalty](https://www.twilio.com/en-us/blog/insights/post-purchase-emails.md): Order confirmed. Now what? These 17 post-purchase email types turn one-time buyers into loyal customers—with timing tips and real examples. * [Microservice for Sending Email using Twilio SendGrid Email API](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/microservice-template-send-email-sendgrid.md): Microservice template for a Serverless solution to send outbound emails from enterprise applications with SendGrids Email API using AWS. * [Get Started with Twilio Flex in Minutes](https://www.twilio.com/en-us/blog/developers/tutorials/product/get-started-twilio-flex-just-minutes.md): Curious about Twilio Flex but not sure how to get started? Here’s a quick primer on Twilio Flex and how to launch a contact center out of the box in minutes. * [UK Email Trends: How Consumers Engage in 2024 | Twilio](https://www.twilio.com/en-us/blog/insights/uk-email-behaviors.md): Discover how UK consumers uniquely engage with email in 2024. Learn key insights and strategies to optimize your email marketing for the British market. * [The Complete Guide to Email Marketing for Coaches | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-coaches.md): This guide will take you from start to finish, outlining everything you need to create a world-class email marketing strategy for your coaching business. * [How to disclose AI without killing the conversation](https://www.twilio.com/en-us/blog/insights/how-to-disclose-ai-to-customers.md): Teams worry that telling customers they're talking to AI will hurt engagement. Not true. Learn what to say, when, and what to avoid instead. * [Blocking Robocalls? Yay! Accidentally Blocking Wanted Calls by Consumers? Nay!](https://www.twilio.com/en-us/blog/company/communications/fcc-robocalling-vote.md): On 6/6/2019 the U.S. Federal Communications Commission approved a rule giving carriers authority to block unlawful robocalls. * [COVID-19 tracking via SMS with Twilio and Python](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/covid-19-tracking-via-sms-with-twilio-and-python.md): * [How SEO and Email Marketing Work Together | Twilio](https://www.twilio.com/en-us/blog/insights/seo-and-email-marketing.md): Consider SEO in your email marketing campaigns and vice versa for effective marketing. Learn more about SEO and email marketing. * [Unleash CDP Power](https://www.twilio.com/en-us/blog/insights/data/cdp-customer-data-power.md): Discover how a CDP can streamline CX by efficiently managing customer data. Download our guide to harness data for actionable insights. * [SIGNAL Behind the Scenes: Twitch's Tristan Wiley](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-tristan-wiley.md): Tristan Wiley from Twitch sits down with Lizzie Siegle from Twilio to talk about a Twitch extension that allows viewers to call a streamer via Twilio. * [Send COVID-19 Vaccine Appointment Reminders with Salesforce Flow and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-covid-19-vaccine-appointment-reminders-salesforce-flow-and-twilio.md): Learn how to set up Twilio SMS notifications with Salesforce’s Automation Flow Builder so that you can remind people to sign up to get both parts 1 and 2 of the vaccine. * [Putting on our ISV Shoes](https://www.twilio.com/en-us/blog/insights/best-practices/putting-on-our-isv-shoes.md): Learn about the critical pieces that ISVs should think about as they integrate with Twilio. * [Offline Transcription and TTS using Vosk and Bark](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/offline-transcription-tts-vosk-bark.md): See how to use Vosk for local recording transcription and Bark for local speech generation with some Twilio Voice features and products. * [Integrate OpenAI with Twilio Voice Using ConversationRelay and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/integrate-openai-twilio-voice-using-conversationrelay-python.md): Learn to use OpenAI's GPT-4o model with ConversationRelay in Python to build a voice agent you can call on the phone. * [Configurable Sending in the EU: Now in GA!](https://www.twilio.com/en-us/blog/insights/Configurable-Sending-in-EU-Now-in-GA.md): Learn how to configure sending in the EU to comply with GDPR regulations and enhance data privacy for your email campaigns in Europe. Start today! * [Webinar recap: Transforming business growth with communication, data, and AI](https://www.twilio.com/en-us/blog/insights/best-practices/recap-secret-to-growth-data-communications-ai-webinar.md): When companies focus on improving customer experience, they see positive impacts on revenue. Learn how with Twilio. * [Chuck Norris jokes via WhatsApp with C# and Azure Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/chuck-norris-jokes-via-whatsapp-with-c-and-azure-functions.md): * [Retention Marketing (2025)](https://www.twilio.com/en-us/blog/insights/retention-marketing.md): We walk you through everything you need to know about retention marketing: what it is, benefits, strategies, examples, and more. * [Send an SMS with Svelte and Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-svelte-twilio-functions.md): Learn how to integrate Twilio Programmable SMS into your Svelte app using Twilio Functions as your backend service. * [Introducing Developer Evangelist, Enterprise, Chris Gargotta](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-enterprise-chris-gargotta.md): Meet Chris Gargotta, one of our newest members on the Enterprise Developer Evangelism team. * [Build a Question-Answering over Docs SMS Bot with LangChain in Python](https://www.twilio.com/en-us/blog/developers/tutorials/qa-over-docs-bot-langchain-python.md): x * [Introducing Twilio Developer Educator Andrew MacLean](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-educator-andrew-maclean.md): Meet Andrew MacLean, Twilio's newest Developer Educator on the Twilio Developer Network's Ecosystem team. * [Cloud Communications](https://www.twilio.com/en-us/blog/insights/cloud-comms.md): Read about the latest in CPaaS and how cloud-based APIs and platforms are powering scalable, flexible solutions across messaging, voice, email, and more. * [Build a Custom Workout Companion Using Twilio Functions and Airtable](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-custom-sms-workout-companion-twilio-functions-airtable.md): Learn how to build a custom SMS workout companion with Twilio Functions, Airtable, and JavaScript * [How to send emails in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/send-emails-php-2023.md): In this article, you're going to learn three different ways to send emails with PHP; a combination of both classic and modern approaches. * [Is Twilio an ATDS](https://www.twilio.com/en-us/blog/insights/compliance/is-twilio-an-atds-html.md): This is a question I hear regularly from Twilio customers interested in using Twilio’s Programmable SMS API. For the uninitiated, “ATDS” stands for “Au * [Why We Pledge: How Twilions are Making a Global Impact](https://www.twilio.com/en-us/blog/company/inside-twilio/why-we-pledge-how-twilions-are-making-global-impact.md): Empower Others. Those words are not just a catchphrase at Twilio. Instead, they have been the foundation of our core values and products since the very beginning. * [Twilio CEO Jeff Lawson on the Cloud Computing Show with Gary Orenstein](https://www.twilio.com/en-us/blog/company/news/twilio-ceo-jeff-lawson-on-the-cloud-computing-show-with-gary-orenstein-html.md): Last week, Twilio CEO Jeff Lawson and cloud computing expert Geva Perry sat down with Gary Orenstein on the Cloud Computing Show to talk about industry * [What Is an Email Blast? (How to Do It Right)](https://www.twilio.com/en-us/blog/insights/what-is-an-email-blast.md): Learn what an email blast is, how to send email blasts & 5 tips to stop "blasting" and start being strategic (while avoiding the spam folder). * [Strategies for Migrating an Existing Contact Center to Twilio Flex](https://www.twilio.com/en-us/blog/insights/best-practices/strategies-migrating-existing-contact-center-twilio-flex.md): Sometimes the gradual migration of an existing contact center solution to Twilio Flex is preferable to doing it all at once. Learn how to approach incremental migration, with experts from Twilio and Presidio. * [Look at the Sky! Learn Data Visualization with WhatsApp, Google Maps, Python, Twilio, and Clarifai](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/look-at-the-sky-mms-clarifai-google-maps-python-flask.md): Learn data visualization and image recognition with Google Maps API, WhatsApp pictures, Python, Flask, Clarifai and Twilio API for WhatsApp. * [Twilio Heightened Awareness Period for U.S. Elections](https://www.twilio.com/en-us/blog/company/news/twilio-heightened-awareness-period-us-elections.md): * [How to Use Twilio's Content Template Builder for Messaging](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-use-twilio-content-template-builder-messaging.md): Create reusable message templates for SMS, MMS, WhatsApp, and RCS using Twilio's Content Template Builder. Step-by-step Node.js tutorial with code examples. * [Build a Song Identifier Phone Service with Twilio Voice and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/song-identifier-phone-service-twilio-voice-javascript.md): Learn how to create a clone of Shazams "2580" phone service to identify song’s with Twilio Programmable Voice and SMS using Node.js. * [Ask the Expert: Lili Crowley, Postmaster, Yahoo!](https://www.twilio.com/en-us/blog/insights/ask-the-expert-lili-crowley.md): Yahoo! Postmaster Lili Crowley shares insider tips on email deferrals, sender reputation, and why "quality over quantity" actually works. * [9 best instant messaging platforms for your business](https://www.twilio.com/en-us/blog/insights/cloud-comms/instant-messaging-platforms.md): Instant messaging platforms can be used in corporate environments for both customers and employees. Here are some of the best instant messaging apps for your business. * [How to Start Your First Java Spark App](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/beginner-intro-java-spark-app.md): Learn how to navigate a Java IDE to set up and build a Hello World Java Spark application. * [Integrate Twilio ConversationRelay with Twilio Flex for Contextual Escalations](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/conversationrelay-flex-contextual-escalations.md): Learn to handover contextual AI escalations to an agent on Twilio Flex with Twilio’s ConversationRelay and OpenAI GPT. * [8 Things Product Owners Should Consider With Video Apps](https://www.twilio.com/en-us/blog/insights/best-practices/8-considerations-with-video-apps.md): Learn how to get started with building video applications that are fast, simple, and visually friendly for developers and users alike. * [Call Queue: What It Is, How It Works & How to Get Started](https://www.twilio.com/en-us/blog/insights/best-practices/call-queuing.md): Master call queue management with this guide to phone queue systems. Learn call queuing best practices, reduce wait times, and improve customer service. * [How to Write a Top-Notch Email Newsletter (27+ Tips)](https://www.twilio.com/en-us/blog/insights/write-email-newsletter.md): Creating an effective newsletter can help make engaged and lifelong customers. Learn how to write a great email newsletter with our tips. * [Approve Users and Block Fake Accounts with Twilio Lookup and Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/block-fake-accounts-lookup-verify-node.md): Build a secure Node.js onboarding flow with Twilio. This tutorial covers 4 layers of defense: Line Type checks, Line Status, Identity Match (name-to-phone), and SMS OTP verification to stop bots and fraud. * [The Absolute Best Time to Send Email Campaigns in 2025](https://www.twilio.com/en-us/blog/insights/the-best-time-to-send-your-email-campaign.md): Learn the best time to send your email campaigns and how you can optimize your email send times to increase open rates and engagement. * [5 ways to make HTTP requests in Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/5-ways-make-http-requests-ruby.md): There are numerous ways to perform HTTP requests in Ruby. Let's dive in 5 of these solutions and compare each other. * [Twilio is Now a Remote-first Company](https://www.twilio.com/en-us/blog/company/news/twilio-is-now-a-remote-first-company.md): We’re providing Twilions with flexibility and redesigning our ways of working, by now being a remote-first company. * [3 Ways of Querying Data using LangChain Agents in Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/3-ways-query-data-langchain-agents-python.md): Learn to query LangChain Agents in Python with an OpenAPI Agent, CSV Agent, and Pandas Dataframe Agent. * [Career Building @ Twilio: The Making of a Software Engineer](https://www.twilio.com/en-us/blog/company/inside-twilio/career-building-twilio-the-making-of-a-software-engineer.md): Check out how one Twilion pivoted his career from marketing to software engineering! * [Add screen sharing to your Twilio Video application](https://www.twilio.com/en-us/blog/developers/tutorials/product/screen-sharing-twilio-video-html.md): Screen sharing improves collaboration in web applications. In this post we implement screen sharing in Twilio Video applications in Chrome and Firefox. * [Email Marketing for Manufacturers | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-manufacturers.md): Learn everything you need to know about email marketing for manufacturers to better build relationships and share timely messages with your audience. * [Our 12th Twilioversary: Celebrated with a Socially-Distant Trebuchet](https://www.twilio.com/en-us/blog/company/inside-twilio/twilios-12th-anniversary.md): Twilio celebrated our 12th anniversary! See how we adapted our birthday cupcake-smashing tradition for social distancing. * [Email Preference Center Best Practices | Twilio](https://www.twilio.com/en-us/blog/insights/the-power-of-an-email-preference-center.md): Read about 3 common types of email preference centers—a powerful tool in any email marketer's toolkit that helps increase engagement. * [Build a Phone Tree with Python, Twilio and a State Machine](https://www.twilio.com/en-us/blog/developers/tutorials/product/phone-tree-python-twilio-state-machine.md): Learn how to build an extensible phone tree IVR driven by a state machine using Python. * [Using the Yelp API and Twilio Messaging for Flower Delivery](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/yelp-api-twilio-messaging-flower-delivery.md): Text +1 (815) 551-0M0M to order a last minute flower delivery. Powered by Twilio and Yelp. * [New Phone Numbers Available in 12 Countries](https://www.twilio.com/en-us/blog/products/launches/new-phone-numbers-available-in-12-countries-html.md): We’re always working hard to expand our global coverage, and today, we’re excited to announce that you can now use Twilio phone numbers in the followin * [What does it take to build meaningful customer connections in 2025? | Twilio](https://www.twilio.com/en-us/blog/insights/build-meaningful-customer-connections-2025.md): Krish Sailam, VP of Marketing Technology & AI Operations at Nextdoor, shares how his team uses AI to build stronger communities while keeping trust and empathy front and center. * [Sales Enablement: What are we Enabling?](https://www.twilio.com/en-us/blog/company/inside-twilio/sales-enablement-what-are-we-enabling.md): What is a Sales Enablement Intern and more importantly, what are they enabling? * [Say Hello to SIP Code 603+: The FCC’s New Standard for Analytics-based Blocked Calls](https://www.twilio.com/en-us/blog/insights/fcc_new_standard.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [SMTP Service Crash Course | Twilio](https://www.twilio.com/en-us/blog/insights/smtp-service-crash-course.md): Everything you need to know about SMTP services, and what factors you should consider when looking for a reliable and scalable SMTP service provider. * [Improve Call Experience with New Twilio Conference Jitter Buffer Controls](https://www.twilio.com/en-us/blog/products/launches/improve-call-experience-new-twilio-conference-jitter-buffer-controls.md): Learn how to use Twilio Conference jitter buffer controls to tailor behavior for participants with network or quality issues. * [Customer Onboarding Recommendations for ISVs: How to Set Customers Up for Success](https://www.twilio.com/en-us/blog/insights/customer-onboarding-isvs.md): Running an independent software vendor email platform is complex. Learn about how you can onboard customers successfully and efficiently. * [Web Scraping and Parsing HTML in Node.js with jsdom](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/web-scraping-and-parsing-html-in-node-js-with-jsdom.md): * [How to Set a Default Room Name in the Twilio Video React App](https://www.twilio.com/en-us/blog/developers/tutorials/product/set-default-room-name-twilio-video-react-app.md): Learn how to set a default name for video rooms in the open-source Twilio Video React App. * [How to Block Spam Calls with Twilio Voice in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/block-spam-calls-twilio-voice-node-js.md): Learn how to block spam calls with Twilio Voice and Node.js using Marchex Clean Call and Nomorobo Add-ons. Step-by-step tutorial with code examples. * [How to Build a Web-Based Email Client in Laravel PHP using Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-build-a-web-based-email-client-in-laravel-php-using-twilio-sendgrid.md): * [Group SMS with Twilio and Java](https://www.twilio.com/en-us/blog/developers/tutorials/product/group-sms-twilio-java.md): * [How to Run a Flask Application](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-run-flask-application.md): Learn how to run a Flask app with our step-by-step guide. Follow Twilio's expert tips to deploy your Flask application efficiently. * [Developer Fundamentals: Variables](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/variables.md): * [Baby/!Baby: Building a Twilio SMS/MMS Autoresponder with Serverless and Airtable](https://www.twilio.com/en-us/blog/developers/tutorials/baby-not-baby.md): Building a Twilio SMS/MMS autoresponder with Serverless and Airtable in the days leading up to my child’s birth. * [Outlook Announces Sender Requirements](https://www.twilio.com/en-us/blog/insights/outlook-new-email-sender-requirements.md): Outlook has released a list of requirements for all senders that send at least 5,000 emails a day. * [London Calling: A Recap of SIGNAL London 2017](https://www.twilio.com/en-us/blog/company/news/recap-of-signal-london-2017-html.md): One day. 600+ attendees. 23 sessions + Superclass. SIGNAL London 2017 is a wrap and those of us at Twilio feel very lucky to have had the chance to mee * [How to Send SMS Text Messages with AWS Lambda and Python 3.6](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-sms-text-messages-aws-lambda-python-3-6-html.md): Learn to send SMS text messages with AWS Lambda and Python 3.6. * [CDP + Data Warehouse](https://www.twilio.com/en-us/blog/insights/data/cdps-and-data-warehouses.md): Discover how CDPs and data warehouses together can better govern and unify your data for activation. Unlock data potential now! * [Build An Interactive Voice Response System With PHP](https://www.twilio.com/en-us/blog/developers/tutorials/build-Interactive-voice-response-system-php-twilio.md): In this tutorial, you'll learn how to build an IVR in plain old PHP, one designed with usability guidelines baked in. * [March 2026 Fraud Update: AIT Tactics, Weaponized Trust, and a New Fraud Response Guide](https://www.twilio.com/en-us/blog/insights/best-practices/quarterly-fraud-update-march-2026.md): Protect your apps from the evolution of AIT and weaponized trust. Explore Q1 2026 fraud trends and check out our new step-by-step fraud response manual. * [Last-Chance Email Subject Lines That Convert | Twilio](https://www.twilio.com/en-us/blog/insights/last-chance-email-subject-lines.md): High-converting last chance email subject lines. Learn the psychological triggers and pro tips that get your recipients to click and buy. * [Twilio Celebrates Black History Month](https://www.twilio.com/en-us/blog/company/news/twilio-celebrates-black-history-month.md): We’d like to take the opportunity to celebrate our own up and coming leaders in the community and give a voice to their unique perspectives on tech. * [Wake-Up Call Service Part 2: Manage Users with MongoDB](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/wake-up-call-service-part-2-managing-users-mongodb.md): In this tutorial, learn how to create a wake-up call service and integrate it with MongoDB using Node.js and Twilio Programmable Voice. * [How to Send an SMS With Spark and Java](https://www.twilio.com/en-us/blog/developers/tutorials/product/intro-sms-twilio-java-spark.md): Learn how to respond to an SMS by building a Spark application with Java and the Twilio SMS API. * [Career Journeys @ Twilio: A Decade of Growth and Innovation](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio-a-decade-of-growth-and-innovation.md): Twilio creates countless opportunities for builders, including Karima Motiwala, whose passion for innovation made her unstoppable in her career. * [Build a Wordle-like SMS game with Twilio Serverless](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-wordle-like-sms-game-serverless.md): Learn how to build Twilio's just-for-fun homage to Wordle builder Josh Wardle using SMS, Twilio Functions, the Serverless Toolkit, and cookies. Completed your web Wordle for the day? Keep busy until the next official Wordle via text! * [Prioritizing personalization by unlocking customer data](https://www.twilio.com/en-us/blog/insights/best-practices/prioritizing-personalization-by-unlocking-customer-data.md): Twilio commissioned Forrester Consulting to learn more about the challenges organizations face when providing personalized experiences. * [Detecting iOS 26 Call Screening and Leaving Voicemail​: ​How Twilio AMD and Real-Time Transcriptions Make It Possible](https://www.twilio.com/en-us/blog/developers/tutorials/product/detect-ios-call-screening-amd-transcriptions.md): Learn to detect Apple iOS’s Call Screening using a combination of Twilio Answering Machine Detection (AMD) and Real-time transcriptions. * [How to Set Up and Deploy a Java Spring Boot Application](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/set-up-deploy-java-spring-boot-application-ngrok.md): Learn how to quickly set up and deploy a Java Spring Boot application locally and to a publicly hosted domain. * [Treating the Twilio Design Career Ladder like a product](https://www.twilio.com/en-us/blog/company/inside-twilio/design-team-cdf-revamp-process.md): Learn how the Twilio Design team used the design process to revamp our product design career ladder. * [Sending SMS Messages with Twilio and Zapier](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sending-sms-messages-with-twilio-and-zapier.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [How to Make and Receive Phone Calls with Python, Bottle and Twilio Voice](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/make-receive-phone-calls-python-bottle-twilio-voice-html.md): Python web applications that combine the Bottle web framework with the Twilio Voice API can easily make and receive phone calls. Our calls will read a * [Ask the Expert: Brad Van der Woerd, Inbox Monster](https://www.twilio.com/en-us/blog/insights/ask-the-expert-brad-van-der-woerd.md): Inbox Monster's Brad Van der Woerd reveals common email marketing mistakes, blocklist recovery tips, and how to navigate Apple's MPP changes. * [How to View Your Twilio Account Usage Using Rust](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/view-your-twilio-account-usage-using-rust.md): In this tutorial, you'll learn how to view your Twilio account usage information using Rust. * [Behind the Builder: Jairaj Shetty, Software Engineer](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-Jairaj-Shetty-twilio.md): Jairaj Shetty dives into what drew him to Twilio, how the builder culture has shaped his growth, and the collaborative moments that fuel innovation. * [Twilio named a Leader in CPaaS in 2023 IDC MarketScape report](https://www.twilio.com/en-us/blog/insights/trends/2023-idc-marketscape-report.md): Once again, for a fourth time, Twilio has been named a Leader in the IDC MarketScape: Worldwide Communications Platform as a Service (CPaaS) 2023 Vendor Assessment report * [Celebrating Latinx Heritage Month at Twilio](https://www.twilio.com/en-us/blog/company/news/latinx-heritage-month.md): Twilio celebrated Latinx heritage month to honor the contributions and accomplishments of the Latinx community across the globe. * [Retail Email Marketing for Retailers (Tips & Templates)](https://www.twilio.com/en-us/blog/insights/retail-email-marketing.md): Learn everything you need to know to send better retail email marketing for retailers: tips, templates, strategies, examples, and more. * [SIGNAL London 2025 Had Something for Everyone](https://www.twilio.com/en-us/blog/events/signal-london-2025-recap.md): Twilio SIGNAL came to London on November 19, 2025 gathering 400+ customers, partners, and leaders. * [How to Reply to an SMS with PHP](https://www.twilio.com/en-us/blog/developers/tutorials/product/reply-sms-mezzio-framework.md): In this tutorial, you'll learn how to reply to an SMS in PHP using Mezzio and Twilio's Programmable Messaging API. * [Build a Twilio + Monday.com Integration for SMS/Messaging](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-monday-com-integration-sms-messaging.md): Build a Twilio + Monday.com Integration for SMS/Messaging * [WePledge 1% February Cause of the Month: 3 Ways to Support Racial Equity](https://www.twilio.com/en-us/blog/company/news/wepledge-february-cause-of-the-month-racial-equity.md): 1% makes a world of difference. In honor of U.S. Black History Month, WePledge 1% commits to reflecting, educating ourselves and advocating for social and racial justice. * [Display Ad Retargeting & Effectiveness | Twilio](https://www.twilio.com/en-us/blog/insights/whats-display-ad-retargeting-and-why-is-it-so-effective.md): Learn about display retargeting (display remarketing), how it works, and how you can get started using email to build more powerful ads. * [No Hassle, No Stress, Go Serverless! Backend Development Explained for Beginners!](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/backend-beginners-serverless-twilio-video-javascript.md): How to generate access tokens for video and deploy your first Twilio app using Twilio Serverless Toolkit in a beginner friendly tutorial. * [What You Should do to Protect Your Data on Twilio](https://www.twilio.com/en-us/blog/insights/compliance/protect-your-data-on-twilio-html.md): How to make sure you are GDPR-compliant as a Twilio customer. Steps to take right now for each of the most relevant areas of the GDPR. Data protection * [AI observability vs monitoring: What's the difference?](https://www.twilio.com/en-us/blog/insights/ai-observability-vs-monitoring.md): Monitoring tells you when something's wrong. Observability tells you why. AI observability tells you if it's right. Here's how all three differ. * [Twilio for Education: Helping Students, Teachers, and Parents](https://www.twilio.com/en-us/blog/insights/best-practices/twilio-for-education-helping-students-teachers-and-parents-html.md): We have not one, but two Twilio developer contest winners this week. Congratulations to Levi Kennedy (right) and Carlos Pero (left), who both build Tw * [Send Images and Other Media via WhatsApp Using Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-images-whatsapp-node-js.md): Learn how to send images, PDFs and audio clips via WhatsApp in just a few minutes using Twilio and Node.js. * [Twilio’s Bug Bounty Program: Celebrating 10 years of Bug Bounty](https://www.twilio.com/en-us/blog/company/news/ten-years-bug-bounty-updates.md): Learn about Twilio’s updated Bug Bounty brief, and see some highlights and stats from ten years of our program. * [Revitalizing the Twilio Experience in Brazil, France, Germany, Japan, and the UK](https://www.twilio.com/en-us/blog/company/news/join-twilio-customer-research-community.md): Twilio’s customer research community lets you shape the product experience by giving feedback directly to product managers, designers, and researchers. * [How to Manage Go Application Secrets Using Vault](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/manage-go-application-secrets-using-vault.md): In this tutorial, you're going to learn how to manage Go application secrets with Vault. * [How Twilio SendGrid Ensures 99.97% of 50B Monthly Emails are Phish-Free](https://www.twilio.com/en-us/blog/insights/inbox-protection-rate.md): Learn more about Twilio SendGrid’s Inbox Protection Rate, which measures compliance efforts to prevent malicious email from reaching our email recipients. * [What is agentic AI? Definition, examples, workflows](https://www.twilio.com/en-us/blog/insights/what-is-agentic-ai.md): Agentic AI goes beyond generating responses. It takes action. Learn what agentic AI is, how agentic workflows work, and see real customer service examples. * [Enable Real Time Human-to-Human Voice Translation with Twilio ConversationRelay](https://www.twilio.com/en-us/blog/developers/tutorials/product/translation-with-conversationrelay.md): Build a POC application using Twilio ConversationRelay and AWS to translate a human-to-human conversation in real time. * [Selling 5,000+ Boxes of Girl Scout Cookies with a bit of Twilio Magic](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/girl-scout-cookies-sms-python-studio.md): We show a Girl Scout Cookie selling application that handles incoming messages and responses using Twilio’s REST API, Studio and Functions. * [Twilio Flex and Salesforce Integration Made Easy With DaVinci](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/salesforce-twilio-flex-integration-with-amc.md): The DaVinci App for Twilio Flex allows work items to be passed between TaskRouter and CRM systems, like Salesforce. * [Your Phone, Your Call - Part I - Eliminating Robocalls](https://www.twilio.com/en-us/blog/insights/compliance/your-phone-your-call-eliminating-robocalls.md): Twilio's CEO talks about trusted communications, reputation, robocalling, and making it safe to pick up your phone again. * [13+ Multichannel Communication Best Practices in 2021](https://www.twilio.com/en-us/blog/insights/best-practices/13-multichannel-communication-best-practices-in-2021.md): We’ll walk you through best practices you need to consider when creating a holistic marketing and multichannel communication program. * [How to Use Validity Period for Promotional and Verification Use Cases](https://www.twilio.com/en-us/blog/developers/tutorials/product/validity-period-promotional-verification-use-cases.md): See answers to questions about Validity Period with messaging on Twilio, centered on promotional and verification use cases. * [SMS and MMS Notifications with Java and Spark](https://www.twilio.com/en-us/blog/developers/tutorials/product/server-notifications-java-spark.md): We demonstrate sending server exception notifications via SMS and MMS using Spark and Twilio's Java SDK. * [Twilio named a Leader in the 2023-24 Omdia CPaaS Universe | Twilio](https://www.twilio.com/en-us/blog/insights/trends/leader-omdia-cpaas-universe-2023-24.md): Twilio was ranked highest amongst 10 vendors in both “Strategy and Execution” and in “Solution Capability” in the 2023 CPaaS vendor ranking within the annual Omdia Universe report. * [Mask or no mask? With Twilio Video, machine learning, and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/mask-or-no-mask-twilio-video-ml-javascript.md): Learn how to detect whether someone is wearing a mask or not in a video call with the ml5.js library, Twilio Programmable Video, and the Twilio Serverless Toolkit with JavaScript. * [Write Segment Data to a Notion Database](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/write-segment-data-to-a-notion-database.md): Write Segment data to a Notion Database using Twilio Functions, the Twilio Serverless toolkit, and the Notion API with JavaScript * [Using Twilio SendGrid To Send Emails from Python Flask Applications](https://www.twilio.com/en-us/blog/developers/tutorials/product/using-twilio-sendgrid-to-send-emails-from-python-flask-applications.md): This tutorial shows you how to send emails from a Flask application using the Twilio SendGrid service. * [Forecast the Weather With PHP and OpenWeatherMap](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/forecast-weather-php-openweathermap.md): In this tutorial, you'll learn how to build a simplistic weather forecasting app using PHP's Slim Framework and OpenWeatherMap's API. * [Twilio helps more than 300 million people access COVID-19 vaccines and trusted information](https://www.twilio.com/en-us/blog/company/news/twilio-helps-300million-get-vaccinated-against-covid19.md): Twilio announces progress toward our goal of helping 1 billion people get vaccinated against COVID-19 including $18 million in vaccine equity grants for UNICEF, Save the Children, Civic Nation and others * [Working with Files Asynchronously in Python using aiofiles and asyncio](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/working-with-files-asynchronously-in-python-using-aiofiles-and-asyncio.md): * [How Email Works: A Complete Guide](https://www.twilio.com/en-us/blog/insights/how-email-works.md): Learn how email works—from the moment you click “send” to when it arrives in your recipient's inbox. * [Twilio Participates in CCPA Panel Discussion](https://www.twilio.com/en-us/blog/company/news/twilio-participates-in-ccpa-panel-discussion-2019.md): Twilio participated in a panel discussion hosted by Compliance Week about the CCPA and advice on compliance before the January 2020 deadline. * [Enhancing AI Agents with Twilio SMS Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/add-sms-capabilities-ai-agent.md): Learn how to add SMS, RCS and WhatsApp capabilities to your AI agents in minutes! * [Building a Video App: How to Monitor and Scale Your Project](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/building-video-app-how-monitor-scale-project.md): From infrastructure to new technologies, here are the top things to keep in mind as you scale a video app project. * [5 Questions with Twilio’s first-ever Chief Privacy Officer Amy Holcroft](https://www.twilio.com/en-us/blog/company/leadership-updates/5-questions-with-twilios-first-ever-chief-privacy-officer-amy-holcroft.md): Get to know Amy Holcroft, Twilio's first-ever Chief Privacy Officer * [How to: dotfiles](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/using-dotfiles-productivity-bootstrap-systems.md): Explore *nix dotfiles, sharable configuration files which can help bootstrap a productive new system. Also, try asdf and Brewfiles for tool versioning. * [Welcome Kurento WebRTC team to Twilio](https://www.twilio.com/en-us/blog/company/news/kurento-html.md): The Twilio family is growing: The team behind Kurento Media Server is joining Twilio. Based in Madrid, Spain, the Kurento team has quickly made their project the reference media server stack for WebRTC media processing on the Internet. * [Automated Survey with Python and Django](https://www.twilio.com/en-us/blog/developers/tutorials/product/automated-survey-python-django.md): Learn to build automated surveys to gain immediate customer feedback using Python, Django, and the Twilio API. * [Career Journeys @ Twilio: Becoming a Sales Leader](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio-becoming-a-sales-leader.md): Discover the career journey of Grace Kim: how she came to work at Twilio, how she grew as a people manager, and how she sets goals with passion and drive. * [Reflections on Twilio's Biggest User Group Yet, February 26, 2026 in London](https://www.twilio.com/en-us/blog/events/twilio-segment-user-group-london-feb-2026.md): See what happened at the February 26, 2026 Twilio and Segment User Group in London, and see when you can catch the next event. * [How to create an inbound Phone Proxy without any code using TwiML Bins](https://www.twilio.com/en-us/blog/developers/tutorials/product/create-an-inbound-phone-proxy-without-any-code-using-twiml-bins.md): Learn how to combine TwiML Bins and Twilio Phone Numbers to create a phone proxy that hides your real phone number while being able to receive texts and phone calls. * [Asynchronous Tasks in Python with Redis Queue](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/asynchronous-tasks-in-python-with-redis-queue.md): * [Twilio and Boku Mobile Identity Come Together to Offer Secure Onboarding](https://www.twilio.com/en-us/blog/company/news/twilio-boku-mobile-identity-secure-onboarding.md): We're thrilled to announce Twilio's acquisition of Boku Identity, a leading global identity and authentication provider * [Global Impact Week Wrap-Up: Celebrating Our Collective Impact](https://www.twilio.com/en-us/blog/company/inside-twilio/global-impact-week-2024.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Password Reset Email Message](https://www.twilio.com/en-us/blog/insights/password-reset-email-message-examples-deliverability-tips.md): Learn about password reset emails, examples, and deliverability tips to ensure your reset password emails land in the inbox. * [Fall in love with Twilio Messaging ROI](https://www.twilio.com/en-us/blog/company/fall-in-love-with-twilio-messaging-roi.md): When it comes to love affairs, knowing it’s all going to work out in the end is a risk. But when it comes to Twilio Messaging, the ROI is clear. Come fall in love! * [Love to talk: three ways voice can boost loyalty](https://www.twilio.com/en-us/blog/insights/best-practices/love-to-talk-three-ways-voice-can-boost-loyalty.md): Three different ways businesses can use voice to ensure customers keep coming back. * [Validate Phone Numbers in Rust](https://www.twilio.com/en-us/blog/developers/tutorials/validate-phone-numbers-rust.md): In this tutorial, you'll learn how to use it to validate phone numbers. That way, you can avoid being charged unnecessarily. * [Build an Interactive Bar Chart of Taylor Swift lyrics with D3.js and Observable](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-interactive-bar-chart-taylor-swift-lyrics.md): Learn how to build an interactive bar chart to visualize data of Taylor Swift lyrics using Observable and D3 in JavaScript. * [Introducing Twilio’s newest email newsletter, the Digital Dispatch | Twilio](https://www.twilio.com/en-us/blog/insights/trends/digital-dispatch-Twilio-email-newsletter1.md): Discover your monthly guide to all things digital and how to optimize your customer engagement. * [SMS Affirmations With Twilio And Flic Buttons](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-affirmations-button-twilio-flic.md): Build a hardware button that delivers a SMS affirmation when pressed with Twilio Serverless Functions and Flic. * [7 Ways to Text From Your Computer (for Businesses & Individuals)](https://www.twilio.com/en-us/blog/insights/cloud-comms/send-text-from-computer.md): Texting from a computer can be helpful for individuals and businesses. Learn how to send a text from a computer. * [Introducing JS Developer for Technical Content, Ashley Boucher](https://www.twilio.com/en-us/blog/company/spotlights/introducing-js-developer-technical-content-ashley-boucher.md): Introducing Ashley Boucher, a writer, JavaScript developer, and new technical editor for the Twilio blog. * [Chatbot vs conversational AI: what's the difference?](https://www.twilio.com/en-us/blog/insights/chatbot-vs-conversational-ai.md): Still choosing between a chatbot and conversational AI? Here's what they are, how they differ, and ways to get started. * [How to Detect a SIM Swap With PHP Before Sending an SMS OTP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-to-detect-sim-swap-with-php-before-sending-sms-otp.md): In this tutorial, learn what SIM swap detection is and how it lets you detect attacks using the new SIM Swap package in Twilio's Lookup API with PHP. * [Meet the 2026 finalists of our Excellence in Engagement Awards](https://www.twilio.com/en-us/blog/company/spotlights/2026-engagement-finalists.md): We’re honoring organizations that are reimagining how they interact with customers. * [How to Unit Test a Laravel API with the Pest Framework](https://www.twilio.com/en-us/blog/developers/community/unit-test-laravel-api-pest-framework.md): Pest is a new testing framework for PHP, aiming to provide a better experience for writing tests by providing expressive interfaces. In this tutorial, you'll learn how to build a small, Laravel, to-do application and test it using the Pest framework. * [Dropping The Hammer: Chad Stachowicz Load Tests An Enterprise Call Center With Twilio](https://www.twilio.com/en-us/blog/insights/cloud-comms/load-testing-an-enterprise-call-center-with-twilio-nt-html.md): Load Testing An Enterprise Call Center With Twilio * [What Is Email Marketing? A Guide for Beginners | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-email-marketing.md): What is email marketing? We're glad you asked. We eat, sleep, and breathe email—here's everything you need to know. * [Avoid Sending SMS to Landlines in Rust with Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/avoid-sending-sms-to-landlines-lookup-v2-api-rust.md): In this tutorial, learn how to filter out landline numbers before sending SMS notifications in Rust using Twilio's Lookup v2 API. * [Build a Video Chat Application with Ruby, JavaScript, and Twilio Programmable Video](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-video-chat-ruby-javascript-twilio-programmable-video.md): Learn how to build your own video chat application using Ruby, JavaScript, and Twilio Programmable Video. * [A Letter to our Customers, the DOers](https://www.twilio.com/en-us/blog/company/communications/a-letter-to-our-customers-the-doers-html.md): A Letter to our Customers, The DOers - Software People. From Jeff Lawson. * [Integrate Twilio Verify Service with RSA SecurID](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/verify-rsa-secureid.md): Learn how to integrate Twilio Verify service with RSA SecurID to send SMS verification codes. * [Email Notification Best Practices](https://www.twilio.com/en-us/blog/insights/product-email-notifications.md): Notification emails are an important part of your marketing strategy. Learn more about notification emails and best practices for customer engagement. * [Twilio After Hours Podcast: Black Women In Tech](https://www.twilio.com/en-us/blog/company/news/after-hours-podcast-black-women-in-tech.md): Twilio After Hours is a thought-provoking podcast giving listeners an unfiltered look into the tech industry. Episode one discusses black women in tech. * [Twilio Professional Services for Email](https://www.twilio.com/en-us/blog/company/twilio-professional-services-for-email.md): Learn more about how Twilio Professional Services can help your team build an effective, scalable, and optimal email program with Twilio SendGrid. * [How to Validate Twilio Event Streams Webhooks in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/validate-twilio-event-streams-webhooks-php.md): In this short tutorial, learn how to validate Twilio Event Streams webhooks with PHP. * [Security Metrics that Count](https://www.twilio.com/en-us/blog/insights/best-practices/security-metrics-count.md): Learn about the security metrics that Twilio’s Security team finds most useful to measure and monitor while building a mature security program. * [Twilio Unplugged: Level up through LinkedIn](https://www.twilio.com/en-us/blog/insights/level-up-through-linkedin.md): LinkedIn has become a major channel for business networking and personal branding. Learn how to take your LinkedIn experience to the next level. * [Getting the Most Out of Your Twilio SendGrid Email Project](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-the-most-out-of-your-twilio-sendgrid-email-project.md): This resource walks you through the most common questions about building interactive email applications using Twilio SendGrid and includes links to popular resources. * [Respond to Incoming SMS with NodeJS and Google Cloud Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/respond-incoming-sms-nodejs-google-cloud-functions.md): Supercharge your business communication with bidirectional SMS handling. Master incoming SMS with Node.js and Google Cloud Functions to respond, engage and interact efficiently. * [Generating music with Python and Neural Networks using Magenta for TensorFlow](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generate-music-python-neural-networks-magenta-tensorflow.md): * [Welcome to the Builder’s Arcade at SIGNAL Sydney 2025](https://www.twilio.com/en-us/blog/events/twilio-builders-arcade-syd25.md): Learn about the experiences in the Builder’s Arcade at Twilio’s SIGNAL Sydney 2025, and see how we built these activations. * [SMTP Relay Service: What Is SMTP Relay & How Does It Work?](https://www.twilio.com/en-us/blog/insights/smtp-relay-service-basics.md): An SMTP relay service delivers outbound emails in bulk. But why is this important, and how does it work? Learn all about SMTP relay servers. * [5 ways to make HTTP requests in Java](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/5-ways-to-make-http-requests-in-java.md): * [What is AI observability (and how does it work)?](https://www.twilio.com/en-us/blog/insights/ai-observability.md): AI observability is how you know your AI is working correctly instead of just running. Here's what it is, how it works, and what to look for in 2026. * [Create a Smart Voicemail with Twilio, JavaScript and Google Calendar](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/creating-a-simple-voicemail-with-javascript-and-google-calendar.md): Create a Smart Voicemail with Twilio, JavaScript and Google Calendar Free Busy Queries. * [Smishing: SMS Phishing Explained](https://www.twilio.com/en-us/blog/insights/best-practices/smishing-sms-phishing.md): Learn the difference between legitimate SMS and SMS phishing attacks. * [What Is Paid Social? Is It Right for You? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-paid-social-and-is-paid-social-marketing-right-for-your-business.md): Understanding the details of paid social is important before deciding if a paid social strategy is the right move for your business. Learn more with SendGrid. * [COVID-19: Best Practices for Public Health Crisis Communications](https://www.twilio.com/en-us/blog/insights/best-practices/coronavirus-communications-best-practices.md): With so many people around the world impacted by COVID-19, we wanted to help. Here are communications best practices public, health, and nonprofit agencies can use to contain the virus. * [Introducing Network Traversal Service](https://www.twilio.com/en-us/blog/products/launches/introducing-network-traversal-service-nt-html.md): Introducing Network Traversal Service * [Meet The Twilio-Powered Partners At Dreamforce](https://www.twilio.com/en-us/blog/partners/spotlights/meet-the-twilio-powered-partners-at-dreamforce-html.md): Meet The Twilio Powered Partners At Dreamforce 2015 * [Email UTM Parameters: How to Track Your Campaigns | Twilio](https://www.twilio.com/en-us/blog/insights/email-utm-parameters.md): What are email UTM parameters, and how do they help marketers? Learn how to use UTM parameters to better track and measure your email campaigns. * [Developers](https://www.twilio.com/en-us/blog/developers.md): Explore technical topics, solutions, and resources for building with Twilio – and beyond. * [Protect Your Twilio SendGrid Account](https://www.twilio.com/en-us/blog/company/7-best-practices-to-protect-your-twilo-sendgrid-account-and-sending-reputation.md): Learn about how you can best protect your Twilio SendGrid account from bad actors as well as improve your deliverability. * [Tutorials & Guides](https://www.twilio.com/en-us/blog/developers/tutorials.md): Step-by-step tutorials and guides using code, low-code, no-code, and more. * [What Is Inbox Placement (and How to Calculate It)? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-inbox-placement.md): Learn everything you need to know about inbox placement rate, what affects it, and what you can do to improve it. * [5 reasons SMS 2FA isn't going away](https://www.twilio.com/en-us/blog/insights/best-practices/sms-2fa-security.md): Why has SMS remained so popular despite its flaws? When is it not enough? * [The Relationship Economy: Customer Engagement in the Digital era](https://www.twilio.com/en-us/blog/insights/cx/the-relationship-economy-customer-engagement-in-the-digital-era.md): Twilio's latest report reveals speed is no longer the only expectation – expertise and human connection are just as important * [How to Send SMS From a MySQL Database With Java Spring Boot](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-mysql-database-java-spring-boot.md): Learn how to send an SMS with content from your MySQL database with Java Spring Boot. * [Build an SMS Panic Button with Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-panic-button-twilio-functions.md): We show you how to build an SMS Panic Button using Twilio Functions and an IoT button * [Call Tracking with Python and Django](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-tracking-python-django.md): Build a call tracking app in Python and Django. Measure effectiveness of different marketing campaigns by assigning unique phone numbers to different ads. * [Play Chess with a Friend on WhatsApp using Python and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/play-chess-whatsapp-python-twilio.md): Learn how to build a turn-based game of chess to play with a friend over WhatsApp or SMS. * [Use a TwiML Application to Connect your Voice AI Agent to a Twilio Conference](https://www.twilio.com/en-us/blog/developers/tutorials/product/connect-twiml-app-twilio-conference.md): Use a TwiML Application to connect your Voice AI Agent to a Twilio Conference. * [Create AI-Generated Valentine's Day Poems with Anthropic, SendGrid, Replicate, Exa, and Replit](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/valentines-ai-poem-anthropic-sendgrid-replicate-replit.md): Use an AI to help you generate Valentine's poetry via a Streamlit app using Anthropic, Twilio SendGrid, Exa, and Replicate in Python. * [6 Ways to Stay Relevant to Your Recipients in Your Email Marketing](https://www.twilio.com/en-us/blog/insights/sending-wanted-email.md): Make your emails the ones customers want to open. Learn smart ways to stay relevant, boost engagement, and build trust in every send. * [How to Write Irresistible Product Descriptions | Twilio](https://www.twilio.com/en-us/blog/insights/how-to-write-product-descriptions.md): Learn to write irresistible product descriptions that tell your brand story, showcase your products, boost website traffic, and (most importantly) sell. * [Career Journeys @ Twilio: Paying it Forward through Engineering](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio-paying-it-forward-through-engineering.md): Discover the career journey of Ivan Gracia: how he came to work at Twilio, how he grew as an engineer, and how he strives to serve and empower others. * [11 Best Welcome Email Examples (How to Write Welcome Emails)](https://www.twilio.com/en-us/blog/insights/how-to-send-the-perfect-welcome-email.md): Learn how to write top-notch welcome emails that convert and drive engagement with the best welcome email examples. Explore tips and examples to create effective welcome emails. * [A Guide to the Challenges and Business Opportunities of A2P 10DLC](https://www.twilio.com/en-us/blog/insights/compliance/guide-challenges-business-opportunities-a2p-10dlc.md): New regulations brought about by A2P 10DLC represent both challenges and opportunities for growth and innovation in the business messaging world. This primer explains the landscape now and how to emerge as a communications leader tomorrow. * [Inside Twilio](https://www.twilio.com/en-us/blog/company/inside-twilio.md): Get a behind-the-scenes look at the culture and people powering innovation at Twilio. * [How to Test Go HTTP Handlers](https://www.twilio.com/en-us/blog/developers/community/how-to-test-go-http-handlers.md): In this tutorial, learn the essentials of how to test Go HTTP handlers using the httptest package. * [Embed Elastic App Search into Twilio Flex to help your Flex agents become more efficient](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/flex-appsearch-plugin.md): Learn how to embed search into Twilio Flex using Elastic App Search and a Flex Plugin * [Validating phone numbers in a Spring Boot app using the Twilio Lookup API](https://www.twilio.com/en-us/blog/developers/tutorials/product/validating-phone-numbers-spring-boot-twilio-lookup-api.md): * [Build an AI Agent for Twilio Voice with ConversationRelay and Mistral](https://www.twilio.com/en-us/blog/developers/tutorials/product/ai-agent-conversationrelay-voice-mistral.md): Learn to build a Voice AI Agent with Mistral and Twilio ConversationRelay using Hugging Face and Node.js. * [Best Practices for Responding to Government Requests for Information](https://www.twilio.com/en-us/blog/insights/compliance/government-requests-html.md): Here are two best practices your company can employ when working with government agencies to refine requests for information: * [Twilio Named a Leader in IDC MarketScape: Worldwide Customer Data Platforms Focused on B2C Users 2024-2025 Vendor Assessment](https://www.twilio.com/en-us/blog/company/news/idc-marketscape-cdp-b2c-vendor-assessment.md): We are thrilled to announce that Twilio has been named a Leader in the IDC MarketScape: Worldwide Customer Data Platforms Focused on B2C Users 2024-2025 Vendor Assessment. * [How to Add a Twilio Function as a Segment Destination](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-a-twilio-function-as-segment-destination.md): Learn how to setup a Twilio Function to receive data from Segment as a Segment Destination. * [Configure a Proxy Number with Delivery Instructions using No Code](https://www.twilio.com/en-us/blog/developers/tutorials/product/configure-proxy-number-delivery-instructions-no-code.md): Instead of giving out your personal number to the delivery app, why not give a proxy number that can provide all that information instead Learn how to configure a proxy number that will provide delivery instructions with Twilio’s no-code solution, Twilio Studio! * [How to Build a Winning Digital Customer Engagement Strategy](https://www.twilio.com/en-us/blog/insights/cx/digital-customer-engagement-strategy-guide.md): Learn how brands can develop and execute a digital customer engagement strategy that drives higher customer loyalty while reducing customer acquisition costs. * [Build a Twilio Whatsapp + Pipedrive Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-twilio-whatsapp-pipedrive-integration.md): Connect your WhatsApp-enabled Twilio number to Pipedrive and allow inbound and outbound messages from the platform. You’ll also be able to send messages to multiple contacts and log conversation history. * [The fraud-friction paradox: Why stronger security should feel invisible | Twilio](https://www.twilio.com/en-us/blog/insights/fraud-friction-invisible-security.md): Is your security a hurdle or a foundation? Learn how to solve the fraud-friction paradox by letting good customers in faster with invisible, intelligent authentication. * [A/B Testing Twilio with Eppo](https://www.twilio.com/en-us/blog/developers/community/ab-testing-twilio-eppo.md): Learn to test your communications flows with Eppo, Google BigQuery, and Twilio's Serverless functions and Studio products. * [Why Are My Emails Going to Spam? | Twilio](https://www.twilio.com/en-us/blog/insights/why-are-my-emails-going-to-spam.md): Why are my emails going to spam? Emails get sent to spam for various reasons, and even experienced senders run into inboxing issues. * [How to better configure C# and .NET applications for SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/better-configure-csharp-and-dotnet-apps-for-sendgrid.md): Learn how to configure your .NET applications better for sending SendGrid emails * [Inside the Conversational AI Revolution: What 5,000+ Consumers and Businesses Told Us | Twilio](https://www.twilio.com/en-us/blog/insights/inside-the-conversational-AI-revolution.md): Get a sneak peek into Twilio’s Inside the Conversational AI Revolution report and see how conversational AI is changing sales and support. * [Behind the builder: Justinus, Staff Product Data Analyst](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-Justinus-Twilio.md): Justinus reflects on what it means to take ownership, lead with intention, and help shape the future of Twilio through trusted insights. * [How Twilio.org is Supporting COVID-19 Crisis Response Efforts](https://www.twilio.com/en-us/blog/company/news/how-twilio-org-supporting-covid-19-crisis-response-efforts.md): Twilio.org is granting $1.5 million in funding to aid Covid-19 efforts, providing crisis communications support, and helping our employees get involved. * [Taking Twilio.org To The Next Level](https://www.twilio.com/en-us/blog/company/news/taking-twilio-org-to-the-next-level-html.md): Taking Twilio.org To The Next Level: Pedging 1% * [Use Azure Functions and Twilio SMS to know: Will it Rain Today?](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-rain-notifications-from-azure-functions.md): * [The ROI of AI: How to estimate and measure the ROI of AI investments](https://www.twilio.com/en-us/blog/insights/ai/ai-roi.md): Measuring the ROI of AI tools can be challenging. Learn about how to estimate and measure the outcomes of investing in AI tools. * [Twilio Unveils New Billboard Marketing Approach](https://www.twilio.com/en-us/blog/company/inside-twilio/twilio-unveils-new-billboard.md): Twilio’s updated billboard in San Francisco, California poses a simple, yet challenging question: “How can I reduce acquisition costs by 65%?” * [Build a Proxy to Connect a Call Between Two Twilio Accounts via SIP](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-proxy-sip-to-twilio-sip.md): Build a proxy to connect a SIP call between two Twilio accounts. * [Send Scheduled SMS with Go and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-scheduled-sms-go-twilio.md): Learn how to schedule an SMS to be sent at a future time with Twilio and the Go language. * [Estimating the Value of Notifications: A Guide to Maximizing ROI | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/maximize-roi-notifications.md): Learn how to estimate the dollar value of notifications and how to maximize your ROI with them. * [Integrations](https://www.twilio.com/en-us/blog/partners/integrations.md): Explore the latest ways to connect Twilio with your favorite tools, platforms, and services. Learn how seamless integrations help you build more, faster. * [Build a Modern Hotline with Twilio Programmable Voice and Sync](https://www.twilio.com/en-us/blog/developers/tutorials/product/conference-hotline-programmable-voice-sync.md): Learn to build a conference hotline using Twilio Programmable Voice and Sync. Quickly start a call for your business, school, hospital, or group. * [More Than Just Laps: The Real Value of Twilio SendGrid](https://www.twilio.com/en-us/blog/insights/more-than-just-laps.md): Learn why Twilio SendGrid is more than email credits—it's a championship email team with infrastructure, support, and tools that drive results. * [As Pride Month comes and goes, we continue to press forward](https://www.twilio.com/en-us/blog/company/inside-twilio/2021-pride-month-at-twilio.md): Celebrating the importance of intersectionality during Pride month at Twilio in 2021. * [Analyze Entities in real-time Calls using Google Cloud Language with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/analyze-entities-in-real-time-calls-google-cloud-language.md): Improve customer service in phone calls by performing document-level and entity-level analysis in real-time with Twilio Media Streams and Google Cloud Language and Node.js * [Open and Click Tracking for Email using Java and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/open-click-tracking-java-twilio-sendgrid.md): * [Starting from Zero with Node.js on Windows 10](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/starting-from-zero-node-js-windows-10.md): Get started using Node.js without any prior knowledge using this short tutorial and the great programming resources it provides aspiring developers. * [Sending RCS Cards Using Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-rcs-cards-using-python.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Web Scraping in Rust With Scraper and Selenium](https://www.twilio.com/en-us/blog/developers/community/web-scraping-rust-selenium.md): In this tutorial, learn how to scrape web content with Rust and a variety of methods including Reqwest, Scraper libraries, and Selenium WebDrivers. Learn more with Twilio. * [Incident Notification and Escalation Loop using Programmable Voice](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/incident-notification-escalation-loop-programmable-voice.md): We build an incident response, escalation, and notification loop with answering machine detection using Programmable Voice and serverless Functions. * [Handling Incoming Phone Calls with Java and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/incoming-phone-calls-java-twilio.md): * [What Twilio is Doing to Protect Your Data](https://www.twilio.com/en-us/blog/company/communications/twilio-is-doing-to-protect-your-data-html.md): Five major product requirements for GDPR-Compliance. What Twilio is doing about GDPR. New data protection features. You may have already seen Twilio’s * [GDPR Changes](https://www.twilio.com/en-us/blog/insights/compliance/recent-gdpr-changes-your-business-needs-to-know-about.md): Discover how new GDPR rules affect AI, cookies, cross-border data, and EU-U.S. privacy. Learn Twilio Segment's strategic compliance today! * [How to Monitor Application Health with Spring Boot Actuator and WhatsApp](https://www.twilio.com/en-us/blog/developers/community/monitor-application-health-spring-boot-actuator-whatsapp.md): Learn how to monitor your app health with Spring Boot Actuator & Twilio WhatsApp API to have real-time reports for proactive action. * [How voice can help you build an unforgettable customer experience](https://www.twilio.com/en-us/blog/insights/best-practices/how-voice-can-help-you-build-an-unforgettable-customer-experience.md): How voice can generate insights that help businesses build a personalised CX. * [Build a Mute/Unmute Button for your Video Calls with a Raspberry Pi Pico and MicroPython](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/mute-unmute-button-video-calls-raspberry-pi-pico-micropython.md): Build a cool button that can mute/unmute your audio during a video call, or trigger your favorite keyboard shortcut. * [Adding a Click-to-Call Button to your Laravel Application](https://www.twilio.com/en-us/blog/developers/community/add-click-to-call-button-laravel-application.md): Learn how to create a Click-to-Call button in your Laravel application * [Build Two-factor Authentication in Angular with Twilio Authy](https://www.twilio.com/en-us/blog/developers/community/two-factor-authentication-angular-twilio-authy.md): Build a login page with Angular, then add two-factor authentication with Twilio Authy. Complete build steps, sample code, and a production checklist. * [How to Build a Basic Flask Website to Authenticate Users with Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/basic-flask-python-twilio-verify.md): Learn how to protect your users and understand security practices by building a Flask web app that authenticates users with Twilio Verify. * [Our Mobile SDKs Just Got Better: Twilio Client iOS and Android updates](https://www.twilio.com/en-us/blog/products/launches/our-mobile-sdks-just-got-better-twilio-client-ios-and-android-updates-html.md): Our Mobile SDKs just got better: Twilio Client iOS and Android 1.1.1 updates * [Replace Twilio API Explorer with Bruno, an Open Source API Client](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/bruno-open-source-api-client-explorer.md): Use Bruno, an open source API client, to replace Twilio's API Explorer. See an example to send SMS. * [Set up a React app with a Node.js server proxy](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/react-app-with-node-js-server-proxy.md): * [Mars Rover Emails with Python and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/mars-rover-emails-with-python-and-twilio-sendgrid.md): * [Building Hierarchical Dropdown Lists in ASP.NET Core 3.1 Razor Pages with View Models and Ajax](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/dropdown-lists-aspnet-core-razor-pages-view-models-ajax.md): Programming tutorial showing how to build a web application having hierarchical dropdown lists by using ASP.NET Core 3.1 Razor Pages, View Models, and Ajax * [Ask the Expert: Jen Lantz, VP of Industry Relations, Kickbox](https://www.twilio.com/en-us/blog/insights/ask-the-expert-jen-lantz.md): What’s an accept-all domain, Sendex Score, and disposable email address? Learn the answers and more from a deliverability expert. * [Mailbox Provider AI: Automatic Extraction and Email Previews](https://www.twilio.com/en-us/blog/insights/mailbox-provider-AI-automatic-extraction-and-email-previews.md): While there’s no doubt automatic extraction is a boon to the consumer, email marketers need to be aware of its impact on email previews and attribution. * [Deliver Secure and Reliable OTPs with Twilio Verify and PingOne](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/pingone-custom-server-mfa-verify.md): Learn how to integrate Twilio Verify with PingOne using a custom server to enable multi-factor authentication. * [How to Check your Twilio Account Balance in Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/check-twilio-account-balance-python.md): Learn how to retrieve your Twilio account balance using Python. * [ETA Notifications with Node.js and Express](https://www.twilio.com/en-us/blog/developers/tutorials/product/eta-notifications-node-express.md): We demonstrate SMS and MMS ETA notifications for picked up and delivered orders with Node.js, Express, and the Twilio Node SDK. * [Multi-agent Voice Experience with Flowise and Twilio ConversationRelay](https://www.twilio.com/en-us/blog/developers/tutorials/product/conversationrelay-agent-builder-flowise-voice-messaging.md): Use the open source agent builder Flowise with Twilio Voice and ConversationRelay to build a multi-agent voice experience. * [Interoperability: The Secret to Staying in Sync](https://www.twilio.com/en-us/blog/insights/interoperability-staying-in-sync.md): Discover how interoperability plays a key role in moving from fragmented data hoarding to seamless data activation. * [Balance Personalization and Privacy with Zero-Party Data](https://www.twilio.com/en-us/blog/insights/data/wait-how-did-you-know-that.md): Discover how zero-party data ensures trusted personalization. Boost revenue and engagement with CDPs. Talk to our sales team today! * [Dynamic Contact Center Opening Hours Powered by Twilio Studio and Google Places](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/dynamic-contact-center-opening-hours-twilio-studio-google-places.md): * [HIPAA-Compliant Video Conferencing](https://www.twilio.com/en-us/blog/insights/best-practices/hipaa-compliant-video-conferencing.md): Learn how to create a HIPAA-compliant video chat and video conferencing platform with the Twilio API. * [11 Email Marketing Tips for Lawyers and Law Firms | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-for-lawyers.md): Learn everything you need to know about email marketing for lawyers to build influential campaigns that help drive your law firm forward. * [Career Journeys @ Twilio: Finding Power in Self-Advocacy](https://www.twilio.com/en-us/blog/company/spotlights/career-journeys-twilio-finding-power-in-self-advocacy.md): Shamika Abraham’s cybersecurity career kicked off when she took a job at Twilio. Here’s how she’s advocated for herself across her career journey. * [Day in the Life: Twilio Sales Engineer](https://www.twilio.com/en-us/blog/company/inside-twilio/day-in-the-life-twilio-sales-engineer-html.md): A day in the life of a Twilio Sales Engineer - we're hiring! * [13 email marketing KPIs to watch closely in 2026](https://www.twilio.com/en-us/blog/insights/13-email-marketing-kpis-to-watch-closely-in-2024.md): Learn about the email marketing KPIs you should be watching in 2026 and how to use them to boost your next campaign. * [Add an AI Voice Assistant to a Twilio Video Room with Conversation Relay](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-ai-voice-assistant-twilio-video-room-conversation-relay.md): * [Introducing Sync – Real-time State Synchronization API](https://www.twilio.com/en-us/blog/products/launches/sync-html.md): Synchronize web and mobile apps with a single source of state in the cloud. * [Ask the Expert: Sridhar Chandran, Senior Deliverability Consultant](https://www.twilio.com/en-us/blog/insights/ask-the-expert-sridhar-chandran.md): Learn from a deliverability expert with 14 years at AOL about ISP signal interpretation, Apple MPP impact, and why brand recognition matters. * [HTTP Requests in Python 3](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/http-requests-in-python-3-html.md): The Python Package Index (PyPI) is home to almost 100,000 code library packages that help Python programmers accomplish many tasks ranging from buildin * [A New Way to Unsubscribe](https://www.twilio.com/en-us/blog/insights/new-way-to-unsubscribe-gmail.md): Gmail has introduced their new subscription center to make it easier for subscribers to unsubscribe from marketing emails. * [Create a GraphQL Server with Rust using Juniper](https://www.twilio.com/en-us/blog/developers/community/create-a-graphql-server-with-rust-using-juniper.md): Building a GraphQL server has been well-documented for several languages but not so much for Rust, so in this article, I will show you how to bring all that Rust-y goodness to the world of GraphQL by building one using Juniper. * [The end of standalone CDPs?](https://www.twilio.com/en-us/blog/insights/trends/end-standalone-cdps.md): A string of recent CDP mergers and acquisitions signal a new era for how customer data platforms are used in tech stacks. * [How to Create Email Marketing Campaigns That Thrive | SendGrid](https://www.twilio.com/en-us/blog/insights/create-email-marketing-campaigns.md): Learn how to create email marketing campaigns that help you capitalize on your potential and maximize your return on investment. * [How to Increase the MMS File Size Limit on Android](https://www.twilio.com/en-us/blog/insights/cloud-comms/how-to-increase-mms-size-limit-android.md): Received an error message saying you reached your message size limit? There are ways to solve it. Here's how to send larger MMS files on Android. * [Data you can depend on: why your data architecture should be built around your customer](https://www.twilio.com/en-us/blog/insights/data/data-you-can-depend-on.md): Unlock personalized experiences and real-time insights by building your data architecture around your customers, not your systems. Discover how Twilio Segment unifies data for true customer understanding. * [Behind the Builder: Cesar Hernandez](https://www.twilio.com/en-us/blog/company/spotlights/Behind-the-Builder-Cesar-Hernandez-twilio.md): From a timely referral to leading with empathy, Cesar’s Twilio journey is one of growth, purpose, and giving back to his Bogotá community. * [What Pride means to Twilions](https://www.twilio.com/en-us/blog/company/inside-twilio/what-pride-means-twilions.md): Pride looks different in 2020. We asked members of Spectrum, Twiliio’s LGBTQ+ Employee Resource Group to share what Pride means to them. * [How much does call center outsourcing cost in 2026?](https://www.twilio.com/en-us/blog/insights/cloud-comms/call-center-services-pricing.md): Call center outsourcing costs depend on whether you need inbound or outbound support, agent location, and call volume. Here's the pricing breakdown. * [Automate Dialogflow CX Virtual Agent Creation with API Calls and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/automate-dialogflow-cx-virtual-agent-creation-api-calls.md): Learn to use Twilio API Calls to create Virtual Agent Connectors in bulk or on demand, to use with Dialogflow CX Agents. * [Take control of incoming calls with Twilio, Java and Google Sheets](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/take-control-incoming-calls-twilio-java-google-sheets.md): * [Build a Video Chat with React Hooks](https://www.twilio.com/en-us/blog/developers/tutorials/product/video-chat-react-hooks.md): Build a video chat application using Twilio Video and React with only functional components, using the useState, useCallback, useEffect and useRef hooks. * [Upstream Data Orchestration: The Key to Real-Time, 1:1](https://www.twilio.com/en-us/blog/insights/upstream-data-orchestration---the-key-to-real-time--1-1-personal.md): Unify data and journeys upstream with Twilio Segment CDP for real-time, cross-channel personalization, consistent messaging, and campaigns at scale. * [Why Twilio Wasn’t Affected by Today’s AWS Issues](https://www.twilio.com/en-us/blog/company/communications/why-twilio-wasnt-affected-by-todays-aws-issues.md): * [Efforts Ramp Up to Strengthen Wanted Campaign Communications](https://www.twilio.com/en-us/blog/insights/election-security-m3aawg-ctia.md): Industry trade groups, M3AAWG and CTIA issue election security guidance and messaging best practices for email and SMS. * [Meet 6 Mentors Shaping a Better Future for Developers](https://www.twilio.com/en-us/blog/developers/community/2022-developer-spotlight-honorees-deep-dive.md): Learn more about six incredible mentors and community builders in this deep dive on our 2022 Developer Searchlight honorees * [Build a Multilingual IVR With Twilio and PHP](https://www.twilio.com/en-us/blog/developers/community/build-multilingual-ivr-twilio-php.md): Learn how to build a semi-sophisticated, multilingual IVR (Interactive Voice Response) application using Twilio's Programmable Voice API and PHP.. * [Move your Twilio Functions Project to Node 12](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/move-twilio-functions-node-12.md): Learn how you can move your existing Twilio Functions code from Node.js version 10 to Node.js version 12 using the Twilio CLI and the Serverless Toolkit. * [How to Send Bulk Email with C# and .NET: Zero to Hero](https://www.twilio.com/en-us/blog/developers/tutorials/product/bulk-email-with-csharp-and-dotnet.md): There are many ways to send bulk email, each with their own strengths. Learn how to bulk email with C# and .NET using SendGrid. * [7 Up-and-Coming Email Marketing Trends in 2024 | Twilio](https://www.twilio.com/en-us/blog/insights/email-marketing-trends-2024.md): Whether you're a seasoned marketer or just getting your feet wet, these email marketing trends will help you create engaging, relevant content in 2024 and beyond. * [Adding Twig as a View Renderer to Slim in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/adding-twig-as-a-view-renderer-to-slim-in-php.md): * [Generating Lyrics in the Style of your Favorite Artist with Python, OpenAI's GPT-3 and Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/generating-lyrics-in-the-style-of-your-favorite-artist-with-python-openai-s-gpt-3-and-twilio-sms.md): * [Simple Patient Outreach and Engagement Using Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/patient-outreach-blueprint.md): Twilio's Patient Outreach solution blueprint has core components of a deployable SMS outreach prototype, and includes technical guides for implementation. * [Why Your Company Should Care About Retrieval-Augmented Generation (RAG)](https://www.twilio.com/en-us/blog/insights/best-practices/cdp-vs-crm-whats-the-difference/why-you-should-care-RAG.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Evolving with the eras: Generational marketing in 2024 | Twilio](https://www.twilio.com/en-us/blog/insights/trends/evolving-eras-generational-marketing.md): By understanding customer needs and delivering relevant experiences with generational marketing, brands can build the kind of long-term trust and loyalty that encourages repeat business. * [How to use the Authy API with Google Authenticator (or any compatible authenticator app)](https://www.twilio.com/en-us/blog/developers/tutorials/product/authy-api-and-google-authenticator.md): Get all of the benefits of the Authy API (simple, secure, scalable - plus easy fallback to SMS) *and* give your users the choice of Authenticator App like Authy, Google Authenticator, Duo, or Microsoft Authenticator. * [Hiring Trusted Advisors To Build A World-Class Sales Organization](https://www.twilio.com/en-us/blog/insights/best-practices/hiring-trusted-advisors-build-world-class-sales-organization.md): At Twilio, the caliber of our people and our relationships as trusted advisors to customers is the foundation for building a world-class sales organization. * [Let's talk about Developer Experience: The Spectrum of DX](https://www.twilio.com/en-us/blog/company/inside-twilio/developer-experience-spectrum.md): See our Developer Experience Spectrum, a framework which Twilio uses to better communicate, evaluate, and plan DX improvements. * [SMS vs. Push Notifications: What's the Difference in 2026?](https://www.twilio.com/en-us/blog/insights/best-practices/sms-vs-push-notifications.md): Learn the subtle differences between SMS vs. push notifications and when to use each channel to message your customers. * [Developer Relations at Twilio: Then and Now](https://www.twilio.com/en-us/blog/company/inside-twilio/developer-relations-at-twilio.md): Learn about how Twilio has structured their DevRel organization to create team culture, collaboration, and connection both internally and externally. * [From Siloes to Platforms: New Data on How Security Teams Are Closing the Fraud Gap | Twilio](https://www.twilio.com/en-us/blog/insights/siloes-platforms-security-teams-closing-the-fraud-gap.md): New Liminal and Twilio research shows why authentication and fraud prevention are converging — and how multi-signal platforms cut risk without adding friction. * [Customer-Obsessed Innovation Department & AI Assistants](https://www.twilio.com/en-us/blog/company/inside-twilio/customer-obsessed-innovation-eti.md): Learn about Twilio's Emerging Technology & Innovation team, their customer-centric approach to designing new communications and data products, and their foray into the world of Artificial Intelligence (AI) and Large Language Models (LLMs). * [7 top customer data platforms for AI agents in 2026](https://www.twilio.com/en-us/blog/insights/top-customer-data-platform.md): Which CDP gives AI agents the full customer picture? We compare the top platforms on unified profiles, AI readiness, integrations, and pricing. * [How to Manage Dates and Times in PHP Using Carbon](https://www.twilio.com/en-us/blog/developers/community/manage-dates-times-php-using-carbon.md): In this tutorial, you will learn Carbon's core features and capabilities, giving you the ability to far more easily manipulate date and time in PHP. * [Adding Asynchronous Processing to ASP.NET Core Razor Pages | Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/asynchronous-mvvm-asp-dot-net-core-razor-pages.md): Learn how to add asynchronous processing to ASP.NET Core 3.1 web applications built with the Model-View-ViewModel design pattern. * [Add Holiday Themed Filters and Overlays to Your React Video Chat App with Twilio's DataTrack API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/add-holiday-filters-overlays-react-video-app-twilio-datatrack-api.md): Add fun holiday themed virtual filters and overlays to your React.js video chat app using the Twilio Programmable Video DataTrack API * [Behind the builder: Dalia Molina, Sr. Manager, Documentation Platform](https://www.twilio.com/en-us/blog/company/spotlights/behind-the-builder-Dalia-Molina-twilio.md): Dalia Molina shares her journey from entrepreneur and educator to Twilio leader, embracing remote work as a new mom and beating imposter syndrome through coaching. * [IVR: Screening & Recording with PHP and Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/product/ivr-screening-recording-php-laravel.md): Create a seamless customer service experience by building an IVR to screen and accept a call or record a voicemail for a live agent at your company with PHP, Laravel, and Twilio. * [Join Twilio and Other Companies in Increasing Employee Engagement](https://www.twilio.com/en-us/blog/company/news/join-twilio-increasing-employee-engagement-wepledge.md): In September 2022, join Twilio to learn more about the WePledge 1% employee giving program, and learn how you can implement a similar program. * [Phone Number Compliance is Easier with Reusable Objects](https://www.twilio.com/en-us/blog/insights/compliance/reusable-objects.md): Twilio’s reusable objects make it easier to build Regulatory Bundles and have compliant Phone Numbers * [Ensuring Resiliency For Engineering](https://www.twilio.com/en-us/blog/company/communications/ensuring-resiliency-for-engineering.md): Ensuring resiliency to engineering is an ongoing process to guard against disruptions. * [TwilioCon 2013: Announcing Picture Messaging, Price Drop, Business Critical Apps and More](https://www.twilio.com/en-us/blog/company/news/twiliocon-2013-announcing-picture-messaging-price-drop-business-critical-apps-and-more-html.md): TwilioCon 2013: Announcing Picture Messaging, Price Drop, Enterprise Ready Apps * [Send Scheduled Emails from Python and Flask with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/scheduled-emails-python-flask-twilio-sendgrid.md): Learn how to send scheduled emails from your Flask application using Twilio SendGrid's SMTP server. * [How to Make a Kid Feel Like a Hacker With the Twilio CLI](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/hacker-kid-phone-call-twilio-cli-javascript.md): In this tutorial, learn how to impress elementary school kids by making them feel like a hacker by making a phone call and SMS using the Twilio CLI. Learn more with Twilio. * [Working with Xcode Auto Layout in Swift and iOS Projects](https://www.twilio.com/en-us/blog/developers/community/xcode-auto-layout-swift-ios-html.md): Learn how to work with Xcode's Auto Layout features to build your iOS applications that use Swift or Objective-C. * [How Positive was Your Year with TensorFlow.js and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-positive-was-your-year-with-tensorflow-js-and-twilio.md): Perform sentiment analysis via machine learning with TensorFlow in JavaScript to determine how positive, negative, or neutral your year and decade were based on Twilio text messages. * [Architecting a CRM-Native Messaging Platform on Salesforce with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/architecting-crm-native-messaging-twilio-for-salesforce.md): How Twilio for Salesforce uses Platform Events, async pipelines, and a consent-first data model to deliver enterprise messaging natively inside the CRM. * [Gmail’s top 10 sender issues: what senders need to know](https://www.twilio.com/en-us/blog/insights/gmail-top-10-sender-issues.md): Gmail released a list of the ‘Top 10 Sender Issues’. Check the list to make sure your email program isn’t falling short. * [Invite Collaborators to a Twilio Video Chat Using the Google Calendar API and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/invite-collaborators-twilio-video-chat-google-calendar-api-javascript.md): Create Google Calendar events programmatically with attached Twilio Video links. * [Make AI Voices Sound More Human with Twilio and C#](https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-and-less-robotic-in-csharp.md): In this tutorial, learn how build a real-time voice agent using C#, Twilio Conversation Relay, and OpenAI. * [Animating View Properties in Xcode with Swift 4 and Auto Layout](https://www.twilio.com/en-us/blog/developers/community/animate-view-properties-xcode-swift-4-auto-layout.md): Learn how to animate view properties in your Swift 4 applications built with AutoLayout in this easy-to-follow programming tutorial. * [Send an SMS message During a Phone Call with Node.js and Express](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-node.md): Learn how to use Twilio's Voice and SMS APIs to send an SMS to your caller during an active phone call using Twilio's Node.js helper library and Express. * [Announcing New Investors and Our $130 Million Series E Round](https://www.twilio.com/en-us/blog/company/news/announcing-twilio-series-e-funding-html.md): Announcing Twilio's $130 Million Series E Round * [Run Commands in Laravel Using Processes](https://www.twilio.com/en-us/blog/developers/community/run-commands-laravel-using-processes.md): Learn how to run commands in Laravel using processes. Follow our detailed guide to streamline your development workflow with Twilio's expert tips. * [Detect browser support for WebAuthn](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/detect-browser-support-webauthn.md): Browser support for WebAuthn is growing rapidly. As of writing, 87.39% of internet users should have support. You can check for WebAuthn support by checking for PublicKeyCredential in JavaScript. * [How to Handle Twilio Webhooks With Go and DigitalOcean Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-webhooks-go-digitalocean-functions.md): In this tutorial, we’ll explore how to receive and process Twilio webhooks using Go and DigitalOcean Functions. * [Twilio SendGrid Day One: Building My Track Jacket App](https://www.twilio.com/en-us/blog/developers/tutorials/product/sms-email-responder-python-flask.md): Build an SMS and Email responder with Twilio and SendGrid using Python, Flask, and ngrok. Parse email addresses from texts and create email templates. * [Creating a COVID-19 vaccine standby list](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/creating-a-covid-19-vaccine-standby-list.md): A new Quick Deploy app from Twilio.org enables public health agencies to create a digital waitlist using SMS for residents to be notified when it's their turn to get the COVID-19 vaccine. * [Automated Survey with PHP and Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/product/automated-survey-php-laravel.md): Learn to build automated surveys to gain immediate customer feedback using PHP, Laravel, and the Twilio API. * [Twilio Segment Day One: Serving Customers with my Track Jacket App](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/frustrated-customer-notifications-segment.md): Build a frustrated customer notification app using Segment Functions and Personas Audiences, along with Twilio for SMS, WhatsApp, and Voice. * [Generate Custom Code with Symfony](https://www.twilio.com/en-us/blog/developers/community/generate-custom-code-symfony.md): In this tutorial, you'll create a custom Symfony Maker which auto-generates the code for creating a new converter for a popular format in use today — XML! * [Handle Symfony Events with Twilio SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/handle-symfony-events-twilio-sms.md): In this tutorial, you'll learn how to use Symfony's EventDispatcher Component to respond to events in a Symfony application, sending SMS messages powered by Twilio's SMS API. * [WePledge 1% Cause of the Month: 3 Ways to Celebrate Earth Month](https://www.twilio.com/en-us/blog/company/news/wepledge-april-cause-of-the-month-earth.md): * [Identify Phone Number Line Type with Twilio Lookup to Alert Customers over SMS or Voice](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/identify-line-type-alert-sms-voice.md): Learn to use Twilio Lookup to determine a customer’s line type, and send an SMS or Voice call depending on whether they are on a cell phone or landline. * [Make a Call to Twilio Customer 1-800-CLEANUP on Earth Day](https://www.twilio.com/en-us/blog/partners/spotlights/make-a-call-to-twilio-customer-1800cleanup-on-earth-day-html.md): Twilio customer Earth911.com provides 1-800-CLEANUP to make it easier than ever before to recycle consumer products. For Earth Day give them a call to * [Simple Urgent SMS Notifications with Google Sheets and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/urgent-sms-notifications-google-sheets-twilio.md): Learn how to quickly build an urgent SMS notifications system with Google Sheets and Twilio Programmable SMS. * [How to Play Video Files in a Twilio Video Call](https://www.twilio.com/en-us/blog/developers/tutorials/product/play-video-files-twilio-video-call.md): Learn how to play video files to other participants in a Twilio video call. * [Danger JS: Helping Paste Focus on Paste](https://www.twilio.com/en-us/blog/company/inside-twilio/danger-js-helping-paste-focus.md): Learn how Twilio's Paste team uses Danger.js to keep our packages versioned accurately and build accessible, cohesive, and high-quality customer experiences. * [How to Make a Morse Code Application](https://www.twilio.com/en-us/blog/developers/community/programmable-voice-python-morse-code-translator.md): This article provides a step-by-step guide on how to send Morse code telegram messages with Twilio Programmable Voice API and Python. * [Co-browse a Shared Notepad in Real Time with Twilio Sync and Programmable Video](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/cobrowse-shared-notepad-twilio-sync-programmable-video.md): Learn how to build a shared notepad you can co-browse while collaborating over video chat. * [An introduction to the Web Contact Picker API](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/web-contact-picker-api.md): In this post we will investigate the new Contact Picker API and put it to use it in a Twilio Client application to add contact selection for making browser phone calls. * [Twilio named a Leader in 2026 Gartner® Magic Quadrant™ for CPaaS](https://www.twilio.com/en-us/blog/insights/gartner-magic-quadrant-cpaas-recognition-2026.md): Twilio has again been named a Leader in the Gartner Magic Quadrant for Communications Platform as a Service * [Deploying AI at Scale Without Sacrificing Security](https://www.twilio.com/en-us/blog/insights/scaling-ai-securely.md): Deploying AI securely isn’t a single decision. It’s a discipline. It’s a system that depends on three interconnected elements: people, process, and practice. * [Aligning with Intention in Open Source](https://www.twilio.com/en-us/blog/developers/community/aligning-intention-open-source.md): Learn to prioritize work in open source software projects so you can feel more satisfied with the impact of your contributions. * [SIGNAL Behind the Scenes: Sending Code to Space](https://www.twilio.com/en-us/blog/company/spotlights/signal-behind-the-scenes-sending-code-to-space.md): * [Access a Presto Database with Python and SQLAlchemy](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/access-presto-database-python-sqlalchemy.md): Learn how to connect to a Presto database from Python using SQLAlchemy. * [How to Check your Twilio Account Balance in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/check-twilio-account-balance-with-php.md): In this tutorial, you'll learn how to check your Twilio account balance in PHP. * [Build an SMS Event Reminder in PHP with Laravel, MySQL and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/build-sms-event-reminder-php-laravel-mysql-twilio.md): MySQL tutorial on building an event reminder system in PHP with Laravel and Twilio SMS * [Troubleshooting Your Twilio Video App](https://www.twilio.com/en-us/blog/developers/community/troubleshooting-twilio-video-app.md): Learn about tools and techniques for troubleshooting your video application. * [Transcribe a Voice Message in Node.js with Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/transcribe-voice-message-node-js-twilio-functions.md): Learn how to transcribe a voice message from a caller using Node.js and Twilio Functions. * [How to Use the Agent-to-Human Communication (A2H) Protocol with OpenClaw](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/agent-to-human-protocol-with-openclaw.md): See how you can use the A2H, or Agent-to-Human Protocol, to add a trust layer to your OpenClaw agents with proof-of-human approval and attestation. * [Senders Gain Access to More Data with Yahoo ‘Insights’](https://www.twilio.com/en-us/blog/insights/yahoo-insights.md): Yahoo Mail has launched Yahoo Insights, which gives users access to sender data. * [Reply to SMS Messages with an ESP8266 with Amazon AWS IoT, Lambda, and API Gateway](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-reply-esp8266-amazon-aws-iot-lambda-and-api-gateway.md): Follow this step-by-step tutorial to learn how to receive and reply to SMS or MMS messages with an Espressif ESP8266, Amazon AWS IoT, Lambda, and API Gateway. * [Receive SMS Alerts for Email Opens and Clicks with Twilio SendGrid and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/email-open-click-tracking-sms-alerts-twilio-sendgrid.md): In this tutorial you’ll learn how to track and send SMS alerts for open and click events for your emails using Twilio SendGrid, Twilio Programmable SMS, and Node.js. * [Protecting Inboxes is a Civic Duty](https://www.twilio.com/en-us/blog/insights/trends/sendgrid-inbox-protection-rate-q4-2019.md): Protecting inboxes is a civic duty, that's why Twilio SendGrid focuses and invests heavily into protecting the world's email ecosystem by achieving a 99.99% inbox protection rate. * [Build a Digital Sticky Notes App with Flask and Svelte](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-digital-sticky-notes-app-flask-svelte.md): Learn how to build a digital sticky notes app with Python and JavaScript. Keep track of your to-dos, study notes, and more. * [How to Use the Twilio Java Helper Library and AWS CDK to Deploy AWS Lambda Functions](https://www.twilio.com/en-us/blog/developers/community/aws-cdk-deploy-lambda-functions-twilio-java-helper-library.md): Learn how to use the Twilio Java Helper Library and AWS CDK to deploy an AWS Lambda function. * [Save the Earth – Complete Eco Friendly Tasks with Friends Using a Twilio SMS and Spring Boot App](https://www.twilio.com/en-us/blog/developers/community/earth-day-sms-java-spring-boot-social-task-app.md): Learn how to create a social task completion app with an Earth Day theme using Twilio SMS and Java Spring Boot. * [Gather Browser Logs for Efficient Troubleshooting](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/gather-browser-logs-efficient-troubleshooting-voice-javascript-sdk.md): Learn how to collect logs to assist you in debugging Twilio Voice JavaScript SDK issues or attaching logs to a support ticket. * [Get Horror Movie Suggestions with Twilio and the TMDB API](https://www.twilio.com/en-us/blog/developers/tutorials/get-horror-movie-suggestions-twilio-tmdb.md): Learn how to build an SMS bot with Twilio and TMDB that will help you choose a horror movie to watch. * [Choose Your Own Adventure Presentations with Reveal.js, Python and WebSockets](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/choose-your-own-adventure-presentations-with-reveal-js-python-and-websockets-html.md): Matt Makai explains how to build amazing Choose Your Own Adventure presentations with Reveal.js, Python and WebSockets * [How to Send an SMS When Your Cron Job Fails](https://www.twilio.com/en-us/blog/developers/community/send-an-sms-when-cron-job-fails-php.md): * [Using Python and Twilio Messaging to find out if the Suez Canal is still blocked](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/using-python-and-twilio-messaging-to-find-out-if-the-suez-canal-is-still-stuck.md): * [How to Handle Background Noise When Using Conversation Relay](https://www.twilio.com/en-us/blog/developers/tutorials/product/handle-background-noise-when-using-conversation-relay.md): * [Create a Video App with SolidJS, Express, and Twilio Video](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/create-video-app-solidjs-express-video.md): Create a Video Application with SolidJs, Express, and Twilio's Video API. * [Call Tracking with PHP and Laravel](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-tracking-php-laravel.md): Build a call tracking app in PHP and Laravel. Measure effectiveness of different marketing campaigns by assigning unique phone numbers to different ads. * [Verify Phone Numbers in Symfony 4 PHP with Authy and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/verify-phone-numbers-in-symfony-4-php-with-authy-and-twilio-sms.md): Learn how to verify phone numbers during registration in your Symfony 4 app using Authy and Twilio SMS * [Bulk Email Address Validation in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/bulk-email-address-validation-node-js.md): Learn to integrate the SendGrid Bulk Email Address Validation API in your Node.js app. * [Coding Twilio Webhooks in Java with Spring Boot](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/coding-twilio-webhooks-in-java-with-spring-boot.md): * [How to Send Translated Messages with Google and Django](https://www.twilio.com/en-us/blog/developers/community/translated-messages-voice-sendgrid-python-django.md): In this tutorial, learn how to use the Google Translation API and Python's Django framework to send translated messages with Programmable Voice API and SendGrid. * [How to Send an Email with Go and SendGrid in 30 Seconds](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-email-with-go-sendgrid-in-30-seconds.md): In this tutorial, you'll learn how to send an email with Go and SendGrid in only 30 seconds. * [Block Spam Calls and Robocalls with Python](https://www.twilio.com/en-us/blog/developers/community/block-spam-calls-robocalls-python.md): Use the Twilio API, Twilio Marketplace, Python, and Flask to block spam callers, robocallers, and scammers. * [How to Check your Twilio Account Balance in JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/check-twilio-account-balance-javascript.md): Learn how use the Twilio API to check your Twilio account balance programmatically. * [Startup Weekend DC – 55 Pitches to 11 Products in a Weekend](https://www.twilio.com/en-us/blog/company/news/startup-weekend-dc-55-pitches-to-11-products-in-a-weekend-html.md): I’m on a bus back to NYC after an amazing Startup Weekend DC. There were 55 startups pitched on Friday night, Saturday morning 11 teams were form * [Creating Twitch Chat Bots with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/creating-twitch-chat-bots-with-node-js.md): * [What is branded calling? | Twilio](https://www.twilio.com/en-us/blog/insights/what-is-branded-calling.md): Branded calling lets customers know exactly who's calling them. Learn about the benefits of branded caller ID. * [How we took Twilio Bootcamp global with WhatsApp](https://www.twilio.com/en-us/blog/company/inside-twilio/taking-twilio-bootcamp-global-with-whatsapp.md): * [I’ve Been ATO’d! What to Do After an Account Takeover](https://www.twilio.com/en-us/blog/insights/account-takeover.md): Been hit with an account takeover (ATO)? Learn how to secure your email account, protect your reputation, and prevent future attacks. * [Track email statuses in Ruby on Rails with SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/track-email-status-ruby-on-rails-sendgrid.md): Learn how to track emails you sent and if they bounced or were delivered using SendGrid and Ruby on Rails. * [Checking it twice: How to spot a fake in your inbox and stay safe this holiday season](https://www.twilio.com/en-us/blog/insights/stay-safe-this-holiday-season.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Add a Volume Slider to Your Livestream App](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-volume-slider-livestream-app.md): Learn how to add a volume slider to your live stream application so audience members can control their stream experience. * [How to build a SMS-to-Slack Bridge with Python and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-sms-slack-bridge-python-twilio.md): In this tutorial you will learn how to build a two-way SMS-to-Slack bridge using Python and Flask. * [How to lower customer acquisition costs](https://www.twilio.com/en-us/blog/insights/best-practices/lower-customer-acquisition-costs.md): Discover nine effective strategies to lower your customer acquisition costs, including personalizing interactions and improving customer service. * [Why can't I verify my phone number for Apple ID? | Twilio](https://www.twilio.com/en-us/blog/insights/best-practices/cannot-verify-phone-number-apple-id.md): Having trouble verifying your phone number for your Apple ID? Here are several ways to troubleshoot the issue. * [A Conversation with Marc Boroditsky, Chief Revenue Officer at Twilio](https://www.twilio.com/en-us/blog/company/inside-twilio/marc-boroditsky-chief-revenue-officer-at-twilio.md): Our recent interview with Marc Boroditsky, Chief Revenue Officer at Twilio highlights his untraditional career path and the pivotal moments that helped shape the sales leader he is today! * [Using Polly Circuit Breakers for Resilient .NET Web Service Consumers](https://www.twilio.com/en-us/blog/developers/community/using-polly-circuit-breakers-resilient-net-web-service-consumers.md): Programming tutorial showing how to implement both the basic and advanced Circuit Breakers of the Polly Resilience Framework for .NET to create resilient web service consumers in C# .NET 2.1 applications. * [How to create a promotional campaign with RCS and SendGrid in C#](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-create-promotional-rcs-sendgrid-in-csharp.md): How to create a promotional campaign with RCS and SendGrid in C# * [Organize Incoming Email Attachments with C# and ASP.NET Core using Twilio SendGrid Inbound Parse](https://www.twilio.com/en-us/blog/developers/community/organize-email-attachments-with-csharp-aspnetcore-twilio-sendgrid-inbound-parse.md): Learn how to receive emails in ASP.NET Core and organize attachments using Twilio SendGrid Inbound Parse * [#OwlAboutMe: Maria Paula Cabra, Senior Manager, Engineering](https://www.twilio.com/en-us/blog/company/spotlights/owlaboutme-maria-paula-cabra-senior-manager-engineering.md): Let’s meet Maria Paula Cabra (She/Her), Engineering Manager on our Platform Infrastructure team in our latest #OwlAboutMe Employee Spotlight! * [Using Event Webhooks for Emails with Twilio SendGrid in Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/using-event-webhooks-for-emails-with-twilio-sendgrid-in-python.md): * [A Major Next Step: End-to-end R&D in Bengaluru](https://www.twilio.com/en-us/blog/company/inside-twilio/research-and-development-in-bengaluru.md): During the pandemic, Twilio India opened in Bengaluru with an amazing team focusing on software engineering, R&D, and end-to-end product development. * [Generate an AI Competition Report with Exa, Anthropic, and Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/ai-competition-report-exa-anthropic-sendgrid.md): Learn to generate and brainstorm on startup ideas with Anthropic, Exa, AendGrid, and a Streamlit app. * [Send SMS Messages in Delphi](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-sms-messages-delphi.md): Use Twilio Programmable Messaging to send SMS text messages in your Delphi application. * [Authenticate Yii2 Users Using Twilio Verify](https://www.twilio.com/en-us/blog/developers/community/authenticate-yii2-users-twilio-verify.md): Learn how to ensure that users provide valid phone numbers during registration in your Yii2 application, by leveraging the power of Twilio Verify. * [The Power of Mentorship: Empowering Women in Sales at Twilio](https://www.twilio.com/en-us/blog/company/inside-twilio/the-power-of-mentorship.md): Two women sales professionals saw an opportunity to make a long-term impact within Twilio by building a mentorship program that empowered women in sales. * [How to Send Email using C# .NET with Azure & SendGrid | Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-emails-csharp-dotnet-with-azure-functions-and-sendgrid-bindings.md): Twilio SendGrid for Azure provides reliable email delivery, at scale. Learn how to send emails with C# .NET using Azure Functions and SendGrid bindings. * [Launch Your First Twilio Segment App with No Code: Don’t Miss a Single Customer Win](https://www.twilio.com/en-us/blog/developers/tutorials/product/segment-integration-no-code.md): The Twilio-Segment integration Quick Deploy app will make sure you hear about every important event in your customers’ journey * [How To Setup Your Elasticsearch Cluster and Backup Data](https://www.twilio.com/en-us/blog/developers/community/setup-elasticsearch-cluster-backup.md): Learn how to setup Elasticsearch, a powerful full text search engine, to store, search, and backup your data. * [Sending RCS Carousels Using Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-rcs-carousels-using-python.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Send SMS messages like emails in Rails with Textris](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-sms-messages-like-emails-in-rails-with-textris-html.md): The Twilio Ruby helper library makes sending SMS messages with Ruby really easy. In fact, it’s as simple as: * [Painless Payments: GoCardless Makes Direct Debit Easy With Twilio](https://www.twilio.com/en-us/blog/partners/spotlights/painless-payments-gocardless-makes-direct-debit-easy-with-twilio-html.md): Painless Payments: GoCardless Makes Direct Debit Easy With Twilio * [How to Write Unit Tests in Go](https://www.twilio.com/en-us/blog/developers/community/write-unit-tests-go.md): In this tutorial, you'll learn the basics of writing unit tests in Go, including table-driven tests, coverage tests, and benchmarks. Learn more with Twilio. * [How ISVs Can Add Voice as a Channel to their AI Platform](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/isvs-voice-channel-ai-platform.md): Learn how ISVs can integrate Twilio's Voice channel with your AI platform, and see how to receive raw audio data. * [Detect Toxic Language with Twilio Chat and Tensorflow.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/detect-toxic-language-in-twilio-chat-with-tensorflow-js.md): Classify text from a Twilio Programmable Chat room as obscene or toxic with Machine Learning on the client-side using a pre-trained TensorFlow model and TensorFlow.js. * [Build a Self-Destruct Message System with Laravel Fortify and Twilio Verify](https://www.twilio.com/en-us/blog/developers/community/self-destruct-message-system-laravel-fortify-twilio-verify.md): In this tutorial, you'll learn how to build a PHP app for sending confidential messages that automatically expire after being read or after a set time, using Laravel Fortify and Twilio Verify. * [A Privacy-First Web Analytics Solution with Twilio Segment](https://www.twilio.com/en-us/blog/developers/tutorials/product/privacy-first-web-analytics-solution-twilio-segment.md): Learn how to build a completely private and anonymous web analytics solution using Twilio Segment. * [Build a Blog with Laravel Livewire](https://www.twilio.com/en-us/blog/developers/community/laravel-livewire-build-example.md): In this article, you'll learn several Livewire concepts, and build a Livewire application, so that you get hands-on experience. * [Build Your Own Weather Station With PHP, Python and a Raspberry Pi - Part II](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-weather-station-with-php-python-raspberry-pi-part-ii.md): In this second part in the series, you'll learn how to add the ability to send a daily summary notification via both SMS and email using the Twilio and SendGrid APIs to the Raspberry Pi-based weather station. * [Introducing Twilio Developer Evangelist Kaelyn Chresfield](https://www.twilio.com/en-us/blog/company/spotlights/introducing-twilio-developer-evangelist-kaelyn-chresfield.md): Introducing Kaelyn Chresfield the newest member of the Developer Evangelism team at Twilio. Former teacher and developer, she will serve and advocate for the Central Region of the United States. * [Get secrets from HashiCorp into .NET configuration C#](https://www.twilio.com/en-us/blog/developers/community/get-secrets-from-hashicorp-vault-into-dotnet-configuration-with-csharp.md): Learn how to read secrets and sensitive information from HashiCorp Vault and load it into .NET configuration with C#. * [Build an SMS-Equipped Twilio Weather Station with an ESP8266, Amazon AWS IoT and Lambda](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-weather-station-amazon-aws-iot-lambda-esp8266.md): We use Amazon Lambda, AWS IoT, API Gateway, an ESP8266, and Twilio's APIs to build an SMS-sending weather station. * [Learn How to Use Twilio Functions by Building an SMS Measurement Converter for JavaScript Beginners](https://www.twilio.com/en-us/blog/developers/tutorials/product/twilio-functions-sms-javascript.md): Learn How to Use Twilio Functions with JavaScript by Making an SMS Measurement Converter for Beginners * [Send an SMS from Twitch Chat with Node.js and Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/connecting-twitch-chat-with-text-messages-with-node-js-and-twilio-programmable-messaging.md): * [Automatic Instrumentation of Containerized .NET Applications With OpenTelemetry](https://www.twilio.com/en-us/blog/developers/community/automatic-instrumentation-of-containerized-dotnet-applications-with-opentelemetry.md): Learn how to automatically instrument your containerized .NET applications using OpenTelemetry and see how it integrates with Jaeger and Prometheus. * [Integrating Twilio Agent Connect with Twilio Flex for Human Handoff](https://www.twilio.com/en-us/blog/developers/tutorials/product/twilio-agent-connect-flex-human-handoff.md): Learn to build a context-aware customer service workflow using Twilio Agent Connect, Conversation Memory, and Flex for seamless AI-to-human handoffs. * [How to Send Email in Java using Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-email-in-java-using-sendgrid.md): How to Send Email in Java using SendGrid * [How to Validate Twilio Event Streams Webhooks in Rust](https://www.twilio.com/en-us/blog/developers/tutorials/validate-twilio-event-streams-webhooks-rust.md): In this tutorial, you're going to learn how to validate Event Streams Webhooks from Twilio in your Rust applications. * [Build a stock quote SMS bot with Twilio and TypeScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-stocks-bot-twilio-typescript.md): * [Meet Your Personal Michelin Star Chef with OpenAI's GPT-3 Engine, Python, and Twilio WhatsApp API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/python-whatsapp-chef-bot-openai-gpt3.md): Customize a WhatsApp Chatbot with OpenAI's GPT-3 to talk to a personal Michelin star chef using Twilio API, Python, and Flask. * [How to add an overlay to your web video chat](https://www.twilio.com/en-us/blog/developers/tutorials/product/add-an-overlay-to-web-video-chat.md): Learn how to create effects to make your video chat stand out with just a bit of CSS. * [Training a Neural Network on MIDI data with Magenta and Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/training-a-neural-network-on-midi-music-data-with-magenta-and-python.md): * [Asynchronous JavaScript: Using RxJS Observables with REST APIs in Node.js](https://www.twilio.com/en-us/blog/developers/community/async-js-rxjs-observables-rest-api-nodejs.md): Programming tutorial providing a realistic and practical demonstration of using the RxJS Observables to retrieve and manipulate data from a series of REST APIs. Includes a demonstration of using the ora library to display a program activity spinner on the command line while API calls are being conducted. * [Build a Patient Reminder System with Go and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-a-patient-reminder-system-with-go-and-twilio.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Build Phone Intelligence Tool with Twilio API on Replit](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/phone-number-intelligence-tool-lookup-replit.md): In this tutorial, create a phone number intelligence app using the Twilio Lookup v2 API and Replit. See how to validate numbers and reduce fraud. * [Automatically Send Birthday Wishes with Python Flask and WhatsApp](https://www.twilio.com/en-us/blog/developers/community/automatically-send-birthday-wishes-python-flask-whatsapp.md): Never miss a friend's birthday again with this automatic "birthday wisher" powered by Flask and WhatsApp * [How to add Silent Network Authentication to your application](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/user-verification-sna-api.md): Add frictionless security assurance with Silent Network Authentication. Learn how to use the API to verify users with strong carrier authentication. * [How to Handle Excel Files in Laravel](https://www.twilio.com/en-us/blog/developers/community/how-to-handle-excel-files-laravel.md): In this Twilio tutorial, use Laravel to read and write Excel files as well as importing and exporting data, validating and sanitizing data, and much more. * [Guide to Migrating Your Email Sending Domain](https://www.twilio.com/en-us/blog/insights/how-to-migrate-email-sending-domain.md): * [WePledge 1% June Cause of the Month: How you can Celebrate LGBTQ+ Pride](https://www.twilio.com/en-us/blog/company/news/wepledge-june-cause-of-the-month-celebrate-lgbtq-pride.md): 1% makes a world of difference. In honor of Pride month, we’re celebrating the LGBTQ+ community and supporting organizations who are challenging discriminatory practices. * [Alert Relatives to Save Your Property from Fire with Twilio and Raspberry Pi](https://www.twilio.com/en-us/blog/developers/community/alert-relatives-save-property-from-fire-twilio-raspberry-pi.md): Use a Raspberry Pi to build a system that will send you an SMS when flames are detected. * [How to Integrate Twilio AI Assistants with Communication Channels](https://www.twilio.com/en-us/blog/developers/tutorials/product/integrate-ai-assistants-communications-channels.md): Learn to integrate Twilio's AI Assistants with various communications channels, and see how to handoff to human agents with contact center integrations. * [Improving PHP Code Quality with PHP CodeSniffer](https://www.twilio.com/en-us/blog/developers/community/improving-php-code-quality-php-codesniffer-phpcs-laravel.md): Implement code linting and enforce coding standards with PHPCS in and Laravel * [Integrating Twilio and Zendesk for SMS Messaging](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-zendesk-sms-messaging.md): In this tutorial you will learn a method to use webhooks to integrate Twilio and Zendesk for SMS. * [Intro to Speech Recognition in Swift via FlyoverKit](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/intro-to-speech-recognition-in-swift-via-flyoverkit.md): Get started with speech recognition and language processing in iOS development with Swift. * [Verifying Phone Number Messaging Capabilities with ASP.NET Core and Twilio Lookup](https://www.twilio.com/en-us/blog/developers/tutorials/product/verifying-phone-number-messaging-capabilities-aspnet-core-twilio-lookup.md): Programming tutorial demonstrating how to use the Twilio Helper Library in an ASP.NET Core Razor Pages project to access the Twilio Lookup API to determine a phone number's messaging capabilities and obtain other information about the carrier. * [How to Create, Update, and Delete Data in a Notion Database using Node JS](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/manipulate-notion-database-using-node-js.md): How to create, update, and delete data in a Notion database using Node JS and the Notion SDK * [Creating an OCR Communication App with Tesseract.js and React (Part 1)](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/tesseract-js-react-ocr-part-one.md): We will show you how to build a React application using Tesseract.js to perform OCR on images directly in the browser, and send the recognized text to you as an SMS. * [Build a Movie Recommendation App with Python and AI](https://www.twilio.com/en-us/blog/developers/community/python-sendgrid-openai-movie-recommendation-app.md): In this tutorial, learn how to build an AI-driven web app that recommends films based on emotions, using Python, Flask, OpenAI API, and Twilio SendGrid. * [Building smart voice applications: A developer’s guide in Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-smart-voice-applications.md): Learn how to build smart voice applications with Twilio Voice API using our step-by-step development guide. * [SMS Transaction Notifications for TransferWise with Twilio and Python](https://www.twilio.com/en-us/blog/developers/community/sms-transaction-notifications-transferwise-twilio-python.md): Learn how to build a TransferWise account monitor that sends you SMS alerts for debit transactions. * [Getting Started with Serverless Angular Universal on AWS Lambda](https://www.twilio.com/en-us/blog/developers/community/angular-universal-javascript-node-js-aws-lambda.md): Learn to start using the JavaScript framework Angular Universal and deploy your Node.js applications that use it on AWS Lambda in this easy-to-follow programming tutorial. * [Call Forwarding with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/call-forwarding-csharp.md): Connect incoming phone calls to the caller's senators based on location with C#, ASP.NET MVC and Twilio. * [Get SMS Alerts with Twilio When GitHub Actions Fail](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-alerts-github-actions-fail.md): Learn to integrate Twilio SMS with GitHub Actions and receive SMS alerts upon failure. * [Secure CakePHP Applications with 2FA using Twilio Authy](https://www.twilio.com/en-us/blog/developers/community/secure-cake-php-applications-2fa-twilio-authy.md): Learn how to secure your CakePHP application by building an authentication system with user dashboard * [Build Passwordless Auth Using TOTP With Twilio Verify in PHP](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-passwordless-auth-using-totp-with-twilio-verify-php.md): In this tutorial, you will learn how to implement TOTP-based passwordless authentication in PHP using Twilio Verify. * [Sending Emails in Node.js with Twilio SendGrid Dynamic Templates](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-emails-nodejs-twilio-sendgrid-dynamic-templates.md): Learn how to send dynamic emails using Twilio SendGrid’s Dynamic Templates and Node.js. * [Build a Phone Tree Menu With the Tall Stack and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-phone-tree-menu-with-tall-stack-twilio-programmable-voice.md): In this tutorial, you will learn how to build a Phone Tree application with the TALL stack and Twilio's Programmable Voice API. * [Send Application Invites with Laravel and GraphQL](https://www.twilio.com/en-us/blog/developers/community/send-application-invites-laravel-graphql.md): In this blog post, you'll learn how to build an invitation system into your app using Laravel and GraphQL. Learn more with Twilio. * [How to Send a vCard using PHP and SMS](https://www.twilio.com/en-us/blog/developers/tutorials/send-vcard-using-php-and-sms.md): In this tutorial, learn how to create one with PHP and then send it to a contact in a Twilio-powered SMS. * [Send SMS in Twilio’s Ireland Region | Easy Guide](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-twilio-ireland-region.md): Discover how to send SMS within Twilio’s Ireland region to meet your EU data residency needs. * [A Great Looking Star Ratings Chart for your React Application](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/great-looking-star-ratings-chart-react-application.md): Learn how to create a star ratings chart for your React application. * [Building a Disaster Response Contact Center with Twilio Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/building-an-emergency-contact-center-with-twilio-flex.md): * [Build a Smart Hiring Assistant with Django, OpenAI, and SendGrid](https://www.twilio.com/en-us/blog/developers/community/smart-hiring-with-django-openai-sendgrid.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [How to Encrypt and Decrypt Messages in Laravel](https://www.twilio.com/en-us/blog/developers/community/encrypt-decrypt-messages-laravel.md): In this tutorial, learn ways to encrypt and decrypt messages in Laravel. Learn more with Twilio. * [Send Emails with SendGrid in Rust](https://www.twilio.com/en-us/blog/developers/tutorials/send-emails-rust-sendgrid.md): In this tutorial, learn the essentials of sending an email using SendGrid's API with Rust. * [How to detect if a Chrome extension is installed](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/detect-chrome-extension-installed-html.md): When you need an extension to enable a feature in Chrome you also need to detect whether it is installed. Here is one technique to detect Chrome extensions. * [Share Unsubscribe Events with Subusers with SendGrid Event Webhooks and Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/product/sendgrid-event-webhooks-unsubscribes-twilio-functions.md): Learn to use a serverless Twilio Function to handle SendGrid Event Webhook callbacks and forward unsubscribe data to your Subusers. * [Build a Punchy Quiz Bot with Twilio in Eight Minutes](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-a-quiz-bot-eight-minutes.md): Learn how to build a punchy and entertaining Buzzfeeed-style quiz bot to increase customer engagement and reach, and text +1 (321) 340-6085 to see what Twilio product you are most like. * [Send a WhatsApp Message in 30 Seconds with Ruby](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-whatsapp-message-30-seconds-ruby.md): In this tutorial, you will learn how to send your first WhatsApp message using the Ruby programming language and Twilio. A bit of configuration, 30 seconds of code and you’ll be done! * [Building Blocks for a Modern and Conversational IVR](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/building-blocks-modern-and-conversational-ivr.md): Twilio APIs are the building blocks you need to build the perfect IVR for your business. Learn the power of Studio, Autopilot & Functions * [Build a Lord of the Rings Lockdown Scavenger Hunt](https://www.twilio.com/en-us/blog/developers/community/whatsapp-sms-serverless-scavenger-hunt.md): We build a LOTR themed scavenger hunt with the serverless Twilio Studio and Twilio Functions. See a step-by-step walkthrough. * [What is Public Key Cryptography?](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/what-is-public-key-cryptography.md): From TLS to authentication, “crypto” is used for a lot more than just currencies. This post will dive into modern cryptography, an overview of how symmetric and asymmetric cryptography works, and its everyday use cases. * [How to Enable Branded Calling with Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/enable-branded-calling-twilio.md): Learn how to set up both Basic Branded Calling and Enhanced Branded Calling through the Twilio Console. * [Getting Started With 2FA Using Twilio Authy and ASP.NET Core](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-started-with-2fa-using-twilio-authy-and-asp-net-core.md): Learn how to integrate Twilio Authy push notifications and soft tokens into the ASP.NET Core Identity authentication system. This tutorial will walk you through the steps to get the Authy Quickstart solution up and running with Visual Studio 2019. * [Build a SendGrid MCP Server for AI Email Workflows](https://www.twilio.com/en-us/blog/developers/community/build-a-sendgrid-mcp-server-for-ai-email-workflows.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Daily Dog with C#, WhatsApp and Azure functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/draft-daily-dog-with-c-whatsapp-and-azure-functions-2.md): * [Getting Started with Unit Testing a Laravel API using PHPUnit](https://www.twilio.com/en-us/blog/developers/community/unit-testing-laravel-api-phpunit.md): A great introduction to unit testing in Laravel by building a custom API * [Intervention Image: An In-depth Guide](https://www.twilio.com/en-us/blog/developers/community/intervention-image-in-depth-guide.md): In this tutorial, explore the features of PHP's Intervention Image library and a step-by-step guide to setting it up in a project. Learn more with Twilio. * [Build a SMS Haiku Generator with Twilio Serverless and Datamuse](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-haiku-generator.md): Learn to build a haiku generator using Twilio Serverless Toolkit, Twilio SMS, and the Datamuse API in JavaScript to celebrate National Haiku Day and National Poetry Month! * [How to Dynamically Render Svelte Components and Avoid Annoying If-Statements | Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/dynamically-render-svelte-components.md): Learn how to use a special Svelte element to dynamically render a component without an if-statement. * [Build, Test, and Deploy Your Laravel Application With GitHub Actions](https://www.twilio.com/en-us/blog/developers/community/build-test-deploy-laravel-application-github-actions.md): Learn how to easily deploy your Laravel application using GitHub actions * [Make Outbound Phone Calls with Delphi](https://www.twilio.com/en-us/blog/developers/tutorials/product/make-outbound-phone-calls-delphi.md): Learn how to make outgoing phone calls in your Delphi applications. With Twilio Programmable Voice, you can call just about anyone on the planet from your Pascal code. * [Authenticate Uploads to Amazon S3 in SlimPHP Using Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/product/authenticate-uploads-aws-s3-slimphp-twilio-verify.md): In this tutorial, you'll learn how to validate uploads to an AWS S3 bucket in a Slim framework application using Twilio's Verify API. * [Build a Recipe Calculator With Twilio Programmable Messaging](https://www.twilio.com/en-us/blog/developers/community/recipe-calculator-twilio-programmable-messaging.md): In this tutorial, learn how to build a recipe calculator that could be very handy in kick-starting that all-important seasonal marketing campaign. * [Providing Humanitarian Assistance Without Delay](https://www.twilio.com/en-us/blog/company/news/providing-digital-humanitarian-assistance-quickly.md): Learn how organizations working to support those impacted by the war in Ukraine are using Twilio to help get cash assistance into the hands of those in need, faster. * [Ann Arbor District Library Reimagines the Summer Reading Program with SMS](https://www.twilio.com/en-us/blog/developers/community/ann-arbor-district-library-summer-game-twilio-sms.md): With Programmable SMS, the Ann Arbor District Library increases community engagement through an interactive scavenger hunt. * [How to Send a Picture on WhatsApp from the Command Line Using Twilio and cURL](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/send-picture-whatsapp-command-line-twilio-curl.md): Learn how to send pictures to WhatsApp users directly from the command line or shell script using the cURL utility. * [How to Create an iCal Calendar Feed with PHP using Laravel Lumen](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/how-create-ical-calendar-feed-php-laravel-lumen.md): Learn how to build your own iCal calendar feed using PHP and Laravel Lumen in this easy-to-follow programming tutorial. * [Intro to Markov Models with Swift](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/intro-to-markov-models-with-swift.md): Learn what Markov models are as well as when and how to use them with a fun sample sentence and some Swift code. * [8 top AI-powered contact center platforms in 2026](https://www.twilio.com/en-us/blog/insights/ai-contact-center-platforms.md): Find the right AI contact center platform. We compare top tools on agent assist, real-time transcription, pricing, and conversation orchestration. * [Hiding PII/PCI from Studio](https://www.twilio.com/en-us/blog/developers/tutorials/product/hiding-pii-phi-from-studio.md): How to hide personally identifiable information (PII) or personal health information (PHI) from Twilio Studio. * [Twilio Signal Day One Recap: Ushering In The Developer Era, and The Tools You Need In It](https://www.twilio.com/en-us/blog/company/news/twilio-signal-day-one-recap-ushering-in-the-developer-era-and-the-tools-you-need-in-it-html.md): Twilio Signal Day One Recap * [Quit talking over each other! Muting and Unmuting in your Twilio Programmable Video App with React.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/muting-unmuting-twilio-programmable-video-react.md): Expand your Video Chat App built with React.js and Twilio Programmable Video by enabling your participants to mute and unmute their audio and video tracks. * [How To Create A Landing Page Leads Notification With Twilio SMS API and PHP](https://www.twilio.com/en-us/blog/developers/community/create-landing-page-leads-notification-twilio-sms-api.md): In this tutorial, you'll learn how to build a landing page in PHP that sends lead notifications via email and SMS using Twilio's SMS API. * [Integrate a Twilio-Powered IVR or Virtual Agent with Cisco Unified Contact Center Enterprise](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrate-twilio-ivr-cisco-unified-contact-center-enterprise.md): Add a Twilio-powered cloud IVR or Dialogflow-powered AI virtual agent to your Cisco Unified Contact Center Enterprise (UCCE) deployment. * [How to Store Multimedia Files in a SQLite3 Database with Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/intro-multimedia-file-upload-python-sqlite3-database.md): Learn how to set up a SQLite3 database and write a Python application that reads and writes multimedia files from your computer. * [Building Your First Mobile App with C# .NET and Xamarin](https://www.twilio.com/en-us/blog/developers/community/build-first-mobile-app-csharp-dotnet-xamarin.md): Learn how to build your first mobile app for iOS and Android using C#, .NET and Xamarin. * [Transcribe a Voice Message with Python and Django](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/transcribe-voice-message-python-django.md): Learn how to receive and transcribe a voice message recording using Twilio Programmable Voice, Python, and Django. * [How to Send an MMS with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-an-mms-with-node-js.md): Learn how to send an MMS to a mobile device directly from your command line using Node.js and Twilio. * [Introducing Twilio Fund Europe Winner, OnePageCRM: Breathing Life Into The Customer Database](https://www.twilio.com/en-us/blog/company/news/one-page-crm-twilio-fund-europe-winner-html.md): Introducing OnePageCRM, Twilo Fund Europe Winner * [Introducing Developer Evangelist DACH Marius Obert](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-dach-marius-obert.md): * [How to build a Conference line with Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-build-a-conference-line-with-twilio-functions.md): * [Building a telemedicine waiting room with Twilio Video](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/telemedicine-waiting-room-video.md): In this Twilio Video tutorial, learn how to build a telemedicine web application with a virtual waiting room patient experience. * [MeetMeTix Offers Last Minute Tickets via Twilio SMS](https://www.twilio.com/en-us/blog/partners/spotlights/meetmetix-offers-last-minute-tickets-via-twilio-sms-html.md): MeetMeTix lets you score last minute tickets via Twilio SMS. * [Build a Drop-In Audio Chat Application Using Django, React and Twilio Programmable Voice](https://www.twilio.com/en-us/blog/developers/community/drop-in-audio-chat-django-react-twilio-programmable-voice.md): Learn how to build a drop-in audio chat application using Twilio conference calls, Python and React. * [Harnessing Contextual Data with Predictive Intelligence: Lessons from Customers using Predictions](https://www.twilio.com/en-us/blog/developers/tutorials/product/harnessing-contextual-data-segment-predictive-intelligence.md): Learn how Twilio's customers use Predictions to turn contextual data into smarter business decisions with predictive intelligence. * [How to Send SMS in 30 Seconds with F#](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-sms-in-30-seconds-with-fsharp.md): Learn how to send SMS using F# from a .NET console project with Twilio SMS * [Send an SMS message During a Phone Call with Python and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-python.md): Learn how to use Twilio's Voice and SMS APIs to send an SMS to your caller during an active phone call using Twilio's Python helper library and Flask. * [Twilio Startup Labs Founder Spotlight: Ethan Sherbondy & Arjun Arora, Betafi](https://www.twilio.com/en-us/blog/partners/spotlights/twilio-startup-labs-founder-spotlight-ethan-sherbondy-arjun-arora-betafi.md): An Interview with Betafi co-founders Ethan Sherbondy & Arjun Arora, for Twilio Startup Labs * [How to Build a Serverless API with Amazon Web Services’ API Gateway](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-serverless-api-amazon-web-services-api-gateway-html.md): Learn to use Python and Bottle with Amazon Web Services API Gateway and AWS Lambda to build a serverless application. * [Build Chrome Desktop Notifications in PHP with Laravel 8, Pusher, and Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/build-chrome-desktop-notifications-php-laravel-8-pusher-twilio-sms.md): Interested in sending notifications to the desktop of your visitors? This tutorial will show you how with Pusher and Twilio SMS * [Build an Email Activation Flow with Django and SendGrid](https://www.twilio.com/en-us/blog/developers/community/email-activation-django-sendgrid.md): Learn how to build an email activation flow to verify user account registration in your Django application. * [Building Reusable iOS Components in Swift](https://www.twilio.com/en-us/blog/developers/community/build-reusable-ios-components-swift-html.md): Learn how to build reusable iOS components in Swift with this Twilio tutorial. * [Build a Halloween SMS App with PHP and Twilio's Programmable Messaging API](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-halloween-sms-app-with-php-twilio-programmable-messaging-api.md): Join in the Halloween spirit and build a small web PHP-powered application that can SMS a Halloween-themed image stored in a DigitalOcean Space to your friends and family using Twilio's Programmable Messaging API. * [Employee Directory with C# and ASP.NET MVC](https://www.twilio.com/en-us/blog/developers/tutorials/product/employee-directory-csharp-mvc.md): Build an SMS/MMS Employee Directory with C# and ASP.NET. Use Twilio to accept SMS messages and turn them into queries against a SQL Server database. * [Rogue Agents: Stop AI From Misusing Your APIs](https://www.twilio.com/en-us/blog/developers/best-practices/rogue-ai-agents-secure-your-apis.md): Discover effective strategies to use APIs securely with AI agents. Learn about threat modeling and security protocols for safeguarding interactions. * [Send a Slack Notification When Laravel Jobs Fail in Laravel 6 using Queue Failing](https://www.twilio.com/en-us/blog/developers/community/send-slack-notification-laravel-jobs-fail-laravel-6-queue-failing.md): Learn how to monitor when a Laravel Job fails by sending a Slack notification using the Queue Failing * [Keep Me Posted with SendGrid and Github Actions](https://www.twilio.com/en-us/blog/developers/community/keep-me-posted-sendgrid-github-actions.md): In this tutorial, learn how to use GitHub Actions and SendGrid to stay updated on the latest changes to websites you're interested in. * [Working with iOS View Animations and Transitions in Swift](https://www.twilio.com/en-us/blog/developers/community/ios-view-animations-transitions-swift.md): Learn how to easily build view animation and transitions into your iOS and Mac applications using Swift and Xcode with this tutorial. * [Build a Virtual Whiteboard for Back to School: Save Incoming SMS, MMS, and Voice Calls to Airtable with JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/save-sms-voice-airtable-javascript.md): Learn how to store your incoming SMS, MMS, and voice call recording to an Airtable database * [Build a Multilingual AI Support Agent with SendGrid](https://www.twilio.com/en-us/blog/developers/community/build-multilingual-ai-support-agent-sendgrid-langchain.md): In this guide, learn how to build a multilingual AI support assistant using Twilio SendGrid, Langchain.js, and OpenAI. * [How to Create a Local WordPress Setup in 5 Minutes using Valet](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-create-local-wordpress-setup-using-laravel-valet-in-5-minutes.md): Set up your own local WordPress PHP development environment in less than 5 minutes using Valet in this quick programming tutorial. * [Asynchronous JavaScript: Using Promises With REST APIs in Node.js](https://www.twilio.com/en-us/blog/developers/community/asynchronous-javascript-using-promises-rest-apis-nodejs.md): Learn how to use JavaScript Promises and the async and await keywords to perform a series of related REST API calls with this programming tutorial. You'll also see how to create a user interface element for command line applications to show that the asynchronous processes are running. * [Flex Human Connections | Twilio](https://www.twilio.com/en-us/blog/insights/Flex-powering-human-connection.md): Twilio Flex underpins national charity Age UK’s volunteer-led initiatives, most notably their Telephone Friendship Service. * [Food Glorious Food! Using Location Data in WhatsApp to find nearby healthy restaurants using Twilio and JavaScript.](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/glorious-food.md): Using Location Data in WhatsApp to find nearby healthy restaurants using Twilio and JavaScript. * [How I Built a Real-Time SMS Translation App (without Setting Up a Backend Server)](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-i-built-a-real-time-sms-translation-app-without-setting-up-a-backend-server.md): Learn how I built a real-time SMS translation app without setting up a backend server thanks to Twilio Functions and the Twilio Serverless Toolkit. * [Engineering The Simple Postcard](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/engineering-the-simple-postcard-html.md): Engineering The Simple Postcard with Twilio * [HTTP headers for the responsible developer](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/a-http-headers-for-the-responsible-developer.md): Guide to using HTTP headers for a better web. Learn about HTTPS, HSTS, CSP, Cacheable, immutable resources, serving WebP images, Feature-Policy and more. * [Integrate Twilio Messaging with Adobe Journey for Real-time SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/adobe-journey-optimizer-programmable-messaging-sms.md): Learn how to integrate Twilio Messaging with Adobe Journey Optimizer to send timely, personalized SMS notifications. * [Working with JSON in Python](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/working-with-json-in-python.md): * [SMS Usage Alerts for your Twilio Account with Python and Flask](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/sms-usage-alerts-twilio-account-python-flask.md): Learn how to use Python and Flask to trigger an automatic SMS alert whenever you exceed certain usage thresholds in your Twilio account. * [How to Create a WhatsApp Survey Using Twilio and CakePHP](https://www.twilio.com/en-us/blog/developers/community/create-whatsapp-survey-using-twilio-cakephp.md): In this tutorial, you'll learn how to create a WhatsApp survey application using Twilio and CakePHP to efficiently collect survey responses from users. * [Introducing Developer Evangelist Luís Leão](https://www.twilio.com/en-us/blog/company/spotlights/introducing-developer-evangelist-luis-leao.md): * [Send your first interactive AMP Email with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-interactive-amp-email-twilio-sendgrid.md): * [How to Track the Conversion Rate of Incoming SMS via a Link Using Google Analytics](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/track-conversion-rate-incoming-sms-via-link-google-analytics.md): * [Using Microsoft SQL Server on macOS with Docker](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/using-sql-server-on-macos-with-docker.md): Learn how to use Microsoft SQL Server on macOS with Docker. We'll show you all the tutorials and examples you need to get started. * [How to Use Image Recognition on Twilio WhatsApp API](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/image-recognition-clarifai-twilio-whatsapp-api.md): Learn how to use image recognition using Twilio WhatsApp API, Python, Flask, and Clarifai. * [Hackpacks Shine at Signal](https://www.twilio.com/en-us/blog/developers/hackpacks-shine-at-signal-html.md): Twilio Hackpacks Shine At Signal * [Send One Time Passwords Over Voice Calls in PHP Using Twilio Verify](https://www.twilio.com/en-us/blog/developers/community/send-one-time-passwords-over-voice-calls-php-twilio-verify.md): In this tutorial you will learn how to send one-time passwords to users over voice calls in PHP using Twilio's Verify API. * [Creating a Voice AI Assistant using Twilio, Meta LLaMA 3 with Together.ai and Flask](https://www.twilio.com/en-us/blog/developers/community/creating-a-voice-ai-assistant-using-twilio--meta-llama-3-with-to.md): In this tutorial you will learn a method for creating a Voice AI assistant using Meta LLaMA 3, Together.ai, and Flask. * [Build an AI Voice Assistant with Twilio Voice, the OpenAI Realtime Agents SDK, and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/speech-assistant-realtime-agents-sdk-node.md): Create an AI voice assistant using Twilio Voice, the OpenAI Agents SDK and Realtime API, and Node.js. Tips for tool calling and appointment scheduling. * [Send an SMS Message During a Phone Call with PHP and Slim](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-sms-during-phone-call-php.md): Learn to use Twilio's Voice and SMS APIs to send an SMS to a caller during an active phone call using Twilio's PHP helper library and the Slim Framework. * [Sending a SMS from Gatsby with serverless functions and React](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-sms-gatsby-react-serverless.md): In this post, you'll learn to add a form to send SMS messages to a Gatsby site using sererless functions and React. * [Build a RESTful API using Golang and Gin](https://www.twilio.com/en-us/blog/developers/community/build-restful-api-using-golang-and-gin.md): In this tutorial, you will build a RESTful API for a personal diary app using Golang, and Gin, and PostgreSQL. * [Send Branded SMS Messages Using Twilio Alphanumeric Sender ID](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-branded-sms-messages-using-twilio-alphanumeric-sender-id-html.md): Send Branded SMS Using Twilio * [Create an OpenCart SMS Extension to Notify Store Owners of New Orders](https://www.twilio.com/en-us/blog/developers/community/create-opencart-php-sms-extension-notify-store-owners-new-orders.md): * [How to Build an InvestorGPT AI Chatbot on WhatsApp with Django, Twilio, and the ChatGPT API](https://www.twilio.com/en-us/blog/developers/community/build-investor-ai-chatbot-whatsapp-django-chatgpt-api.md): Learn how to create a custom AI chatbot that can answer your investor questions using Python, Django, Twilio, and the ChatGPT API. * [Build a Contact Form for a Python Django Application with Twilio SendGrid](https://www.twilio.com/en-us/blog/developers/community/build-contact-form-python-django-twilio-sendgrid.md): Learn how to build a basic contact form for your Django application using Twilio SendGrid. * [Building your own Twitch Plays Pokemon with JavaScript, Twilio Programmable Chat and Socket.io](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/building-your-own-twitch-plays-pokemon-with-javascript-twilio-ip-messaging-and-socket-io-html.md): In early 2014, a phenomenon called Twitch Plays Pokemon took over the Internet. It was a social experiment on Twitch.tv which allowed viewers to play P * [Reverse ETL vs. The Private Cloud: A Conceptual Survival Guide](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/reverse-etl-vs-the-private-cloud-survival-guide.md): In this tutorial, learn how to use Segment Reverse ETL or Databricks SQL Warehouse to send warehouse data while working with strict network security. * [Send Scheduled MMS and WhatsApp Messages with Go](https://www.twilio.com/en-us/blog/developers/tutorials/send-scheduled-mms-whatsapp-messages-go.md): In this tutorial, learn how to send scheduled MMS and WhatsApp messages with Go and Twilio's Programmable Messaging API. * [Build a Real-Time Support Chat with Go and Twilio Conversations](https://www.twilio.com/en-us/blog/developers/community/build-real-time-support-chat-go-twilio-conversations.md): In this tutorial, we’ll build a real-time support system using Twilio Conversations and the Go programming language. * [Build an SMS-to-Email Bridge with Python, FastAPI and Twilio](https://www.twilio.com/en-us/blog/developers/community/build-sms-email-bridge-python-fastapi-twilio.md): Build a service that forwards all incoming SMS messages to an email address. * [Perform a Warm Transfer to a Human Agent from the OpenAI Realtime API using Twilio Programmable SIP and TypeScript](https://www.twilio.com/en-us/blog/developers/tutorials/product/warm-transfer-openai-realtime-programmable-sip.md): Learn to connect the OpenAI Realtime SIP Connector with Twilio’s Programmable SIP to talk with an AI Agent and escalate to a human. * [Learn About Local Indigenous Groups with Native Land Digital's API and Twilio WhatsApp](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/learn-local-indigenous-groups-native-land-digital-api-whatsapp.md): Learn how to build a simple mobile app that takes your mobile device’s geolocation and gives you details about the indigenous groups and territories that have been established near you using Twilio’s WhatsApp API. * [Twilio’s Bug Bounty Program: Where we are and where we’re going](https://www.twilio.com/en-us/blog/company/news/twilio-bug-bounty-program-to-date.md): Twilio’s bug bounty program further secures our platform through the help of security researchers worldwide. * [Twilio Startup Labs Founder Spotlight: Tom Hacohen, Svix](https://www.twilio.com/en-us/blog/developers/twilio-startup-labs-founder-spotlight-tom-hacohen-svix.md): An Interview with Svix founder Tom Hacohen for Twilio Startup Labs * [Sending and Receiving SMS Messages In Windows Presentation Foundation Apps with Twilio Messaging](https://www.twilio.com/en-us/blog/developers/community/sending-receiving-sms-messages-in-wpf-with-twilio.md): Learn how to seamlessly integrate SMS messaging into a Windows Presentation Foundation (WPF) application using the Twilio Messaging SMS service. This tutorial shows you how to send and receive SMS messages from a Windows desktop application that leverages the power of .NET and WPF for a performant and secure user experience. * [Build 2-Way Conversational Email Experiences Using SendGrid Inbound Parse](https://www.twilio.com/en-us/blog/developers/tutorials/product/conversational-email-inbound-parse-signature-verification.md): Build an agent email system using Twilio SendGrid’s Inbound Parse with AWS Bedrock and Serverless Lambda. * [Build a Google Nest call notification system using Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/build-google-nest-call-notification-system-using-twilio.md): In this tutorial, learn how to create a call security system that alerts you when a person is detected by your Nest security cameras. Learn more with Twilio. * [Transfer Calls Back to Your IVR from Flex](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/transfer-calls-back-to-your-ivr-from-flex.md): Learn how you can Transfer a call from an Agent using Twilio Flex back to the IVR * [How to Play a MP3 File with Programmable Wireless, Go and the Arduino MKR GSM 1400](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-play-a-mp3-file-with-programmable-wireless-go-and-the-arduino-mkr-gsm-1400.md): * [Send SMS and MMS Messages in Visual Basic.NET](https://www.twilio.com/en-us/blog/developers/tutorials/product/how-to-send-sms-messages-vbnet.md): Use Programmable SMS to send SMS text messages and MMS messages with images and media in your Visual Basic.NET (VB.NET) web application. * [Understanding Twilio and ZenDesk Voice Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-zendesk-voice-integration.md): Understanding how to quickly activate and adjust the ZenDesk and Twilio Phone Voice integration * [Transcribe phone calls in real-time using C# .NET with AssemblyAI and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/transcribe-phone-calls-real-time-csharp-assemblyai-twilio.md): Twilio posts cloud communications trends, customer stories, and tips for building scalable voice and SMS applications with Twilio's APIs. * [Twilio Fosters Innovation Through Recognition](https://www.twilio.com/en-us/blog/company/inside-twilio/fostering-innovation-through-recognition.md): Twilio fosters innovation by celebrating employees who’ve gone above and beyond in 2020 to drive customer success. * [Add Facebook Login to your Node.js App with Passport.js](https://www.twilio.com/en-us/blog/developers/community/facebook-oauth-login-node-js-app-passport-js.md): Learn how to add Facebook login to your javascript Node.js app using Passport.js * [Developer Fundamentals: Parameters](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/parameters.md): * [Twilio Conversations for Salesforce](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-conversations-for-salesforce.md): Provide your Salesforce users with visibility into Twilio Conversations, Twilio Frontline, and Twilio Flex. * [How to Create REST APIs with Java and Spring Boot](https://www.twilio.com/en-us/blog/developers/community/create-rest-apis-java-spring-boot.md): Master creating REST APIs with the Spring Boot framework in our comprehensive guide. Learn how to build and test using Java, Spring Boot, and Postman. * [Export Flex Insights Data with Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/product/twilio-functions-wrapper-flex-insights-api.md): Learn how to efficiently export Twilio Flex Insights data using Twilio Functions and enhance the accessibility of your contact center analytics. * [Build an Omni-Channel AI Agent with Twilio Agent Connect and Amazon Bedrock AgentCore](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/ai-twilio-agent-connect-amazon-bedrock-agentcore.md): See the architecture for a production-grade reference architecture for a voice and SMS AI customer service agent using Twilio Agent Connect (TAC) and Amazon Bedrock AgentCore * [Super Startup Weekend Part 3: Indianapolis Raises the Bar for All Startup Weekends](https://www.twilio.com/en-us/blog/company/news/super-startup-weekend-part-3-indianapolis-raises-the-bar-for-all-startup-weekends-html.md): I arrived at the Purdue Research Center in Indianapolis a little weary from my travels but was instantly reinvigorated by Lorraine Ball whose infectiou * [Twilio-Powered Air Quality Texting Service](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-powered-air-quality-texting-service.md): * [Web Scraping and Parsing HTML in Python with Beautiful Soup](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/web-scraping-and-parsing-html-in-python-with-beautiful-soup.md): * [Forward incoming SMS messages to email with Node.js, SendGrid and Twilio Functions](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/forward-incoming-sms-messages-to-email-with-node-js-sendgrid-and-twilio-functions-html.md): We're going to use Twilio Functions and SendGrid to forward SMS messages directly to your email address. * [Set Up PHP CodeSniffer for Local Development](https://www.twilio.com/en-us/blog/developers/community/set-up-php-codesniffer-local-development-sublime-text-php-storm-vs-code.md): Learn how to setup PHP CodeSniffer in Sublime Text, VS Code, and PHP Storm * [How to Create a CLI App for Sending Text Messages Using Twilio SMS and Python](https://www.twilio.com/en-us/blog/developers/community/create-cli-app-text-messages-sms-python.md): Learn how to build and test a CLI application for sending SMS text messages. * [Build a Survey App With Python, Twilio, and Airtable](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/airtable-twilio-python-survey-app.md): Use Twilio, Airtable, and Python to write your own survey app. * [Preventing Memory Leaks in Angular Observables with ngOnDestroy](https://www.twilio.com/en-us/blog/developers/community/prevent-memory-leaks-angular-observable-ngondestroy.md): Learn how to use ngOnDestroy to prevent memory leaks in your Angular JavaScript web applications. * [Conversation Intelligence Assists Twilio Flex Agents in Adherence](https://www.twilio.com/en-us/blog/developers/tutorials/product/real-time-conversation-intelligence-flex.md): Use Twilio Conversation Intelligence to drive real-time agent assistance and script adherence in Twilio Flex. * [Handling your business calls and texts like a... boss!](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/handling-your-business-calls-and-texts-like-a-boss-4.md): * [Build Real-time Apps in PHP using WebSockets, Laravel and Twilio Sync](https://www.twilio.com/en-us/blog/developers/community/build-real-time-apps-php-websockets-laravel-twilio-sync.md): * [U.S. Messaging Policy & Guidelines Enforcement to Ensure Higher Deliverability](https://www.twilio.com/en-us/blog/company/communications/us-messaging-policy-guidelines-enforcement-ensure-higher-deliverability.md): * [TwilioCon Keynote Videos Live: Jeff Lawson and Evan Cooke](https://www.twilio.com/en-us/blog/company/news/twiliocon-keynote-videos-live-jeff-lawson-and-evan-cooke-html.md): At TwilioCon 2012, Jeff Lawson and Evan Cooke gave keynotes to a great crowd of DOers and developers building the future of communications. * [Generating Cooking Recipes with OpenAI's GPT-3 and Ruby](https://www.twilio.com/en-us/blog/developers/community/generating-cooking-recipes-openai-gpt3-ruby.md): Learn how to generate cooking recipes with OpenAI's GPT-3 engine. * [Respond to SMS and Phone Calls using FastEndpoints and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/respond-to-sms-and-phone-calls-using-fastendpoints-and-twilio.md): Learn how to respond with TwiML instructions to Twilio's messaging and voice webhooks using FastEndpoints. * [Mastering Twilio's One-Click Dialogflow CX Integration](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/mastering-one-click-dialogflow-cx-integration.md): Learn to integrate Twilio with Google Dialogflow CX, create a virtual agent experience, and see practical use cases that leverage this capability. * [Build a Contact Form in Node.js with SendGrid](https://www.twilio.com/en-us/blog/developers/tutorials/product/build-contact-form-node-js-sendgrid.md): Learn how to build an email contact form with Node.js using Twilio SendGrid * [Getting Started with JavaFX](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/getting-started-with-javafx.md): * [Text to speech in the browser with the Web Speech API](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/speech-to-text-browser-web-speech-api.md): Learn how to turn text to speech in the browser with the Web Speech API * [Save $0.6M Annually](https://www.twilio.com/en-us/blog/company/inside-twilio/S3-for-changedatacapture-dynamodb-table.md): Discover how semantic partitioning and S3 integration can cut costs by $0.6M/year. Optimize change data handling and avoid BigTable expenses! * [How to Validate Twilio Event Streams Webhooks in Java](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/validate-twilio-event-streams-webhooks-java.md): In this short tutorial, learn how to validate Twilio Event Streams Webhooks in Java. * [Implement CRUD Operations in CakePHP](https://www.twilio.com/en-us/blog/developers/community/crud-operations-cakephp.md): This tutorial will teach you the essentials of implementing CRUD operations in CakePHP. It illustrates how users can create, read, update, and delete records, thus providing a guide to managing data in your application in CakePHP. * [Optimizing JavaScript Application Performance with Web Workers](https://www.twilio.com/en-us/blog/developers/community/optimize-javascript-application-performance-web-workers.md): Learn how to optimize the performance of your JavaScript web applications using web workers in this tutorial. * [8 ways to reduce call center costs with AI](https://www.twilio.com/en-us/blog/insights/reduce-call-center-costs-ai.md): AI changes how your call center team spends time. The calls that never needed a human get handled automatically, and agents get to handle valuable interactions. * [How to Make Your AI Voice Sound More Human and Less Robotic with Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/make-ai-voice-sound-more-human-less-robotic-nodejs.md): Build a human-like AI voice assistant using Node.js, Twilio Conversation Relay, and OpenAI. Learn to handle interruptions and add natural pauses for better UX. * [Build a Post-call Transcription System in Laravel with Twilio](https://www.twilio.com/en-us/blog/developers/community/build-post-call-transcription-system-laravel.md): In this tutorial, learn how to develop a post-call transcription system in Laravel using Twilio's powerful Programmable Voice API. * [How to Build a Real-time Chat App with Laravel, Vue.js, and Pusher](https://www.twilio.com/en-us/blog/developers/community/build-real-time-chat-app-laravel-vuejs-pusher.md): In this tutorial, learn how to build a real-time chat app with Laravel, Vue.js, and Pusher. Learn more with Twilio. * [Streaming Studio Flow Executions with Event Streams](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/twilio-studio-event-streams.md): Use Twilio Event Streams to follow your Studio Flow Executions in real-time * [Solve your Culinary Conundrums with Twilio, OpenAI and Java](https://www.twilio.com/en-us/blog/developers/tutorials/twilio-openai-java-culinary-conundrums.md): A coding tutorial using Java to call the OpenAI and Twilio APIs to suggest recipes from a list of ingredients, over SMS. * [Sending SVG Images by SMS and WhatsApp with Python and CairoSVG](https://www.twilio.com/en-us/blog/developers/tutorials/product/sending-svg-images-sms-whatsapp-python-cairosvg.md): Learn how to send SVG images via SMS or WhatsApp by converting them on the fly to PNG format with Python and the CairoSVG library. * [How to Receive Twilio Webhooks using DigitalOcean](https://www.twilio.com/en-us/blog/developers/community/receiving-twilio-webhooks-using-digitalocean-functions.md): Learn how to receive Twilio webhooks using DigitalOcean Functions, allowing you to create dynamic applications that can process real-time notifications and perform custom actions with ease. * [Taking Phone Calls live on Twitch with OBS, Twilio and JavaScript](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/taking-phone-calls-on-twitch.md): Here’s how I hooked up a phone number to Twitch so that my followers could join the conversation from their phones. * [How to Hacktoberfest: Tips and tricks for maintaining your repo and your mental health](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-hacktoberfest-tips-and-tricks-for-maintaining-your-repo-and-your-mental-health.md): Tips for maintaining an open-source repository for Hacktoberfest * [How to Receive Images on WhatsApp using Django and Twilio](https://www.twilio.com/en-us/blog/developers/tutorials/product/receive-images-whatsapp-django-twilio.md): Learn how to accept WhatsApp messages with images using Python, Django and the Twilio WhatsApp API. * [How to Send Spotify Emails With SendGrid and FastAPI](https://www.twilio.com/en-us/blog/developers/community/spotify-email-notifications-twilio-sendgrid-fastapi.md): In this tutorial, learn how to build an email notification system for Spotify playlist updates using Twilio SendGrid, Spotify API, and FastAPI. * [Encrypting Cookies with Angular Universal and Node.js](https://www.twilio.com/en-us/blog/developers/community/encrypting-cookies-angular-universal-node-js.md): * [Twilio Now Supports SMS Text Messages and Voice calls to 988](https://www.twilio.com/en-us/blog/company/communications/sms-voice-calls-988.md): All SMS text messages and voice calls within in the U.S. sent to 988 from Twilio’s platform will be routed to the National Suicide Prevention Lifeline (1-800-273-9835) * [Create SMS Business Cards with Twilio and Node.js](https://www.twilio.com/en-us/blog/developers/community/create-sms-business-cards-twilio-node-js.md): I created a SMS Business Card App with Node.js. See sample code to make your own custom digital business cards with a Twilio account and phone number. * [Build a Progressive Web Application with Django and Angular Part 1: Backend API with Django](https://www.twilio.com/en-us/blog/developers/community/build-progressive-web-application-django-angular-part-1-backend-api.md): Learn how to build a backend API with Python, Django, and the Django Rest Framework. * [What 19 Million Texts Can Tell You About Crisis In The U.S : Crisis Text Line Fights an Epidemic with Data](https://www.twilio.com/en-us/blog/partners/spotlights/what-19-million-texts-can-tell-you-about-crisis-in-the-u-s-crisis-text-line-fights-an-epidemic-with-data-html.md): For two years, Nancy Lublin was CEO of two companies, working two full-time jobs. This past November, she downsized to one full-time job — workin * [How to send an SMS magic link for one-click phone verification](https://www.twilio.com/en-us/blog/developers/tutorials/product/sms-magic-link-verification.md): Learn how to implement SMS magic links for seamless phone verification using Twilio Verify API. Enhance user experience with one-click verification. * [Product Tutorials & Guides](https://www.twilio.com/en-us/blog/developers/tutorials/product.md): Hands-on guides for using Twilio products, from sending your first SMS to building advanced customer engagement workflows. * [Creating a Emergency Outage IVR Response in Twilio Studio](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/create-emergency-outage-ivr-response-twilio-studio.md): In this tutorial, create an emergency voice response for incoming calls with a flexible Twilio Studio flow and option to trigger the flow via SMS message. * [How to Trigger a GitHub Actions Workflow Using Twilio SMS](https://www.twilio.com/en-us/blog/developers/community/trigger-github-actions-workflow-sms.md): Learn how to use SMS to trigger a workflow in GitHub Actions. * [How to build a URL Shortener with C# .NET and Redis](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/build-a-url-shortener-with-csharp-dotnet-and-redis.md): Learn how to build a link shortener using C#, .NET, and Redis. You'll be using ASP.NET Core to build the URL forwarder and the System.CommandLine libraries to manage the data. * [Send SMS and MMS Messages with a Particle Electron](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-send-sms-messages-particle-electron.md): We show how to send SMS or MMS messages with a Particle Electron and the Twilio API. * [Build an IT Help Desk using AI with SendGrid, Twilio and Qdrant](https://www.twilio.com/en-us/blog/developers/community/build-a-smart-it-help-desk-using-ai-with-sendgrid-twilio-and-qd.md): This helpdesk tutorial will allow you to use AI to triage users needs and create automated emails for feedback using Twilio Sendgrid and Qdrant. * [Get The Latest NBA News Sent to Your Phone via SMS](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/get-the-latest-nba-news-sent-to-your-phone-via-sms.md): F5 your phone so you never miss out on Top Headlines around the league. * [Send Emails with Embedded GIFs and Images with SendGrid and Python](https://www.twilio.com/en-us/blog/developers/tutorials/product/send-emails-embedded-gifs-images-sendgrid-python.md): Learn how to embed images and animated GIFs in your emails using SendGrid and Python. * [Build a RESTful API using PHP and Yii2](https://www.twilio.com/en-us/blog/developers/community/build-restful-api-php-yii2.md): Learn how to build a RESTful API in PHP using PHP and the Yii2 framework * [Robocall-Resistant Voicemail with Add-ons and Functions](https://www.twilio.com/en-us/blog/developers/community/robocall-resistant-voicemail-with-add-ons-and-functions.md): Learn how to make a robocall resistant voicemail box using Twilio Add-ons and Twilio Functions * [C# 8 – Excelling at Indexes](https://www.twilio.com/en-us/blog/developers/community/c-sharp-8-excelling-at-indexes.md): If you're a C# 8 developer it's likely you're using indexes every day. But are you using them as effectively as possible? The index-from-end operator and the Range structure type are new features you should be using to avoid extra manipulation of index values and dreaded off-by-one errors. Get up to speed in minutes with this nifty tutorial. * [How to Send an RCS Message with Twilio and C# .NET](https://www.twilio.com/en-us/blog/developers/tutorials/product/getting-started-with-rcs-csharp-dotnet.md): Learn how to implement RCS messaging with Twilio's sandbox and C# .NET * [How to build a CLI app in Java using jbang and picocli](https://www.twilio.com/en-us/blog/developers/tutorials/building-blocks/cli-app-java-jbang-picocli.md): * [How to Secure Image Uploads in PHP with Twilio Verify](https://www.twilio.com/en-us/blog/developers/tutorials/secure-image-uploads-php-twilio-verify.md): In this tutorial, build a PHP-based image uploader that generates SMS one-time passcodes delivered to users and validates them via Twilio's Verify API. * [How to build an email contact form with SendGrid and Node.js](https://www.twilio.com/en-us/blog/developers/tutorials/product/email-contact-form-sendgrid-node-js.md): * [How to Integrate the ChatGPT API into your Python Application](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/integrate-chatgpt-api-python.md): Learn how to add ChatGPT to your Python application. * [Add Transactional Email to your Wix Site using Twilio SendGrid and Velo IDE](https://www.twilio.com/en-us/blog/developers/community/add-transactional-email-notifications-wix-site-twilio-sendgrid-velo-ide.md): Create email notifications on your Wix site using Twilio SendGrid and Corvid site builder * [Connect Twilio Flex Digital Channels to Google Dialogflow CX](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/flex-dialogflow-cx-digital.md): Connect the Digital Channels in your Twilio Flex instance to Google Dialogflow CX * [Make a Spooky Phone Call using Twilio Voice and Amazon Polly](https://www.twilio.com/en-us/blog/developers/community/spooky-phone-call-using-twilio-voice-and-amazon-polly.md): Develop a C# .NET application to generate spooky audio with Amazon Polly, upload the audio to Amazon S3, and then play your spooky audio as a phone call using Twilio Voice. * [Receive SMS Messages with A LinkIt ONE using Programmable Wireless, AWS IoT and Lambda](https://www.twilio.com/en-us/blog/developers/tutorials/integrations/how-to-receive-sms-linkit-one-programmable-wireless-aws-iot-lambda.md): We show how to use AWS IoT and Lambda along with Twili