openapi: 3.0.1
info:
  title: Twilio - Accounts A2p Channels API
  description: This is the public Twilio REST API.
  termsOfService: https://www.twilio.com/legal/tos
  contact:
    name: Twilio Support
    url: https://support.twilio.com
    email: support@twilio.com
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0.html
  version: 1.52.0
servers:
- url: https://accounts.twilio.com
tags:
- name: Channels
  description: Manage Flex communication channels
paths:
  /Channels:
    get:
      operationId: listChannels
      summary: Twilio List Flex Channels
      description: Retrieve a list of Flex channels.
      tags:
      - Channels
      parameters:
      - name: PageSize
        in: query
        schema:
          type: integer
          minimum: 1
          maximum: 100
      responses:
        '200':
          description: List of channels
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/ChannelList'
    post:
      operationId: createChannel
      summary: Twilio Create a Flex Channel
      description: Create a new Flex channel for handling a customer interaction.
      tags:
      - Channels
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              $ref: '#/components/schemas/CreateChannelRequest'
      responses:
        '201':
          description: Channel created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FlexChannel'
        '400':
          description: Invalid request
  /Channels/{ChannelSid}:
    get:
      operationId: fetchChannel
      summary: Twilio Fetch a Flex Channel
      tags:
      - Channels
      parameters:
      - name: ChannelSid
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Channel details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/FlexChannel'
        '404':
          description: Channel not found
    delete:
      operationId: deleteChannel
      summary: Twilio Delete a Flex Channel
      tags:
      - Channels
      parameters:
      - name: ChannelSid
        in: path
        required: true
        schema:
          type: string
      responses:
        '204':
          description: Channel deleted
components:
  schemas:
    PaginationMeta:
      type: object
      properties:
        page:
          type: integer
        page_size:
          type: integer
        first_page_url:
          type: string
          format: uri
        previous_page_url:
          type: string
          format: uri
        next_page_url:
          type: string
          format: uri
        url:
          type: string
          format: uri
        key:
          type: string
    CreateChannelRequest:
      type: object
      required:
      - FlexFlowSid
      - Identity
      - ChatUserFriendlyName
      - ChatFriendlyName
      properties:
        FlexFlowSid:
          type: string
        Identity:
          type: string
        ChatUserFriendlyName:
          type: string
        ChatFriendlyName:
          type: string
        Target:
          type: string
        ChatUniqueName:
          type: string
        PreEngagementData:
          type: string
        TaskSid:
          type: string
        TaskAttributes:
          type: string
        LongLived:
          type: boolean
    FlexChannel:
      type: object
      properties:
        sid:
          type: string
        account_sid:
          type: string
          pattern: ^AC[0-9a-fA-F]{32}$
        flex_flow_sid:
          type: string
        user_sid:
          type: string
        task_sid:
          type: string
        date_created:
          type: string
          format: date-time
        date_updated:
          type: string
          format: date-time
        url:
          type: string
          format: uri
    ChannelList:
      type: object
      properties:
        flex_chat_channels:
          type: array
          items:
            $ref: '#/components/schemas/FlexChannel'
        meta:
          $ref: '#/components/schemas/PaginationMeta'
  securitySchemes:
    accountSid_authToken:
      type: http
      scheme: basic
x-maturity:
- name: GA
  description: This product is Generally Available.
- name: Beta
  description: PLEASE NOTE that this is a Beta product that is subject to change. Use it with caution.