openapi: 3.0.1
info:
  title: Twilio - Accounts A2p Web Channels API
  description: This is the public Twilio REST API.
  termsOfService: https://www.twilio.com/legal/tos
  contact:
    name: Twilio Support
    url: https://support.twilio.com
    email: support@twilio.com
  license:
    name: Apache 2.0
    url: https://www.apache.org/licenses/LICENSE-2.0.html
  version: 1.52.0
servers:
- url: https://accounts.twilio.com
tags:
- name: Web Channels
  description: Manage web chat channels
paths:
  /WebChannels:
    post:
      operationId: createWebChannel
      summary: Twilio Create a Web Channel
      description: Create a new web chat channel for customer interaction.
      tags:
      - Web Channels
      requestBody:
        required: true
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              required:
              - FlexFlowSid
              - Identity
              - CustomerFriendlyName
              - ChatFriendlyName
              properties:
                FlexFlowSid:
                  type: string
                Identity:
                  type: string
                CustomerFriendlyName:
                  type: string
                ChatFriendlyName:
                  type: string
                ChatUniqueName:
                  type: string
                PreEngagementData:
                  type: string
                  description: JSON string with pre-engagement form data
      responses:
        '201':
          description: Web channel created
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WebChannel'
  /WebChannels/{ChannelSid}:
    get:
      operationId: fetchWebChannel
      summary: Twilio Fetch a Web Channel
      tags:
      - Web Channels
      parameters:
      - name: ChannelSid
        in: path
        required: true
        schema:
          type: string
      responses:
        '200':
          description: Web channel details
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/WebChannel'
    post:
      operationId: updateWebChannel
      summary: Twilio Update a Web Channel
      tags:
      - Web Channels
      parameters:
      - name: ChannelSid
        in: path
        required: true
        schema:
          type: string
      requestBody:
        content:
          application/x-www-form-urlencoded:
            schema:
              type: object
              properties:
                ChatStatus:
                  type: string
                  enum:
                  - inactive
                PostEngagementData:
                  type: string
      responses:
        '200':
          description: Web channel updated
    delete:
      operationId: deleteWebChannel
      summary: Twilio Delete a Web Channel
      tags:
      - Web Channels
      parameters:
      - name: ChannelSid
        in: path
        required: true
        schema:
          type: string
      responses:
        '204':
          description: Web channel deleted
components:
  schemas:
    WebChannel:
      type: object
      properties:
        sid:
          type: string
        account_sid:
          type: string
          pattern: ^AC[0-9a-fA-F]{32}$
        flex_flow_sid:
          type: string
        url:
          type: string
          format: uri
        date_created:
          type: string
          format: date-time
        date_updated:
          type: string
          format: date-time
  securitySchemes:
    accountSid_authToken:
      type: http
      scheme: basic
x-maturity:
- name: GA
  description: This product is Generally Available.
- name: Beta
  description: PLEASE NOTE that this is a Beta product that is subject to change. Use it with caution.