generated: '2026-08-14'
method: searched
source: https://www.uniphore.com/sitemap_index.xml + https://www.uniphore.com/page-sitemap.xml
  (96 URLs, none of them a pricing page) + https://www.uniphore.com/pricing/ (HTTP 404)
name: Uniphore Plans & Pricing
plan_count: 0
plans: []
pricing_model:
  type: contact-sales
  self_serve: false
  free_tier: false
  trial: false
  published_prices: false
  note: >-
    Uniphore publishes no pricing page, no plan tiers and no self-serve sign-up. The
    company's own page sitemap (96 URLs, fetched 2026-08-14) contains no pricing, plans
    or packages URL; /pricing/, /pricing and /plans/ all return HTTP 404. Every
    commercial call to action on uniphore.com routes to a demo request or the contact
    form. Commercial terms live in the Master Service Agreement, the SLA and the order
    form, which are published as legal documents rather than as prices.
api_pricing:
  published: false
  metered: false
  note: >-
    No API metering, per-call price, credit pack or usage quota is published for the
    Business AI Cloud platform API or for the U-Capture REST APIs. U-Capture does ship a
    Usage Metrics API that reports both captured-call volume and consumed-API volume on a
    configurable schedule, which is the instrumentation a commercial meter would sit on
    top of — but no rate card is attached to it in public documentation.
licensing:
  note: >-
    U-Capture is licence-keyed rather than plan-tiered: the U-Capture Licence API applies,
    updates, verifies and reports usage against licences held by a U-Capture Tenant, and
    the docs distinguish three product editions — U-Capture Enterprise (all APIs),
    U-Capture Connect and U-Capture Capture (reduced API set by default) — with the
    entitlement set defined in the customer's Solution Design Document or Product
    Specification, not on the public web.
  editions:
  - name: U-Capture Enterprise
    api_access: all APIs
  - name: U-Capture Connect
    api_access: subset; per Solution Design Document
  - name: U-Capture Capture
    api_access: subset; per Solution Design Document
  source: https://support-rb.uniphore.com/conversa/DevelopConversa/DevelopUCaptureV2.0/DevelopUCapture/DevelopUCapture.htm
commercial_documents:
- type: MasterServiceAgreement
  url: https://www.uniphore.com/legal/msa/
- type: ServiceLevelAgreement
  url: https://www.uniphore.com/legal/sla/
- type: DataProcessingAgreement
  url: https://www.uniphore.com/legal/dpa/
evidence:
- url: https://www.uniphore.com/pricing/
  status: 404
- url: https://www.uniphore.com/plans/
  status: 404
- url: https://www.uniphore.com/page-sitemap.xml
  status: 200
- url: https://www.uniphore.com/contact/
  status: 200
- url: https://support-rb.uniphore.com/conversa/DevelopConversa/DevelopUCaptureV2.0/DevelopUCapture/DevelopUCapture.htm
  status: 200