# Unwrap Knowledge Base ## Getting Started - [Introduction](https://docs.unwrap.ai/articles/4023444124-intro) - [Creating an Account](https://docs.unwrap.ai/articles/9587426021-getting-started%2Fcreating-account) - [Data organization and permissions](https://docs.unwrap.ai/articles/5428409582-managing%20organizations) - [Adding Data](https://docs.unwrap.ai/articles/4286155307-getting-started%2Fadding-data) - [Slack Integration](https://docs.unwrap.ai/articles/8033006751-slack-integration) - [Real-time Alerts](https://docs.unwrap.ai/articles/3984222902-realtime-alerts) - [Recurring Digests](https://docs.unwrap.ai/articles/1941131677-digests) ## Single Sign-On (SSO) - [Microsoft Entra SSO Setup Guide](https://docs.unwrap.ai/articles/2784523573-microsoft-entra-setup) - [Okta SSO Setup Guide](https://docs.unwrap.ai/articles/8433630403-okta-setup) ## Integrating Feedback - [Integrating Custom Fields](https://docs.unwrap.ai/articles/7081658074-custom-metadata) - [Amazon Reviews](https://docs.unwrap.ai/articles/8965235754-amazon-reviews) - [BigQuery Data Ingestion](https://docs.unwrap.ai/articles/5095037784-big-query-data-ingestion) - [CSV Upload](https://docs.unwrap.ai/articles/1248256665-csvupload) - [Decagon](https://docs.unwrap.ai/articles/7719958681-decagon) - [Discord](https://docs.unwrap.ai/articles/3318879163-discord) - [FreshDesk](https://docs.unwrap.ai/articles/7852960047-freshdesk) - [Github Issues](https://docs.unwrap.ai/articles/8392257271-githubissues) - [Gladly](https://docs.unwrap.ai/articles/7269499797-gladly-conversations) - [Gong](https://docs.unwrap.ai/articles/2328767517-gong) - [Gorgias](https://docs.unwrap.ai/articles/5935152483-gorgias) - [Google Maps](https://docs.unwrap.ai/articles/3833424406-google-maps) - [Hacker News](https://docs.unwrap.ai/articles/4917502072-hackernews) - [Help Scout](https://docs.unwrap.ai/articles/4210191443-help-scout) - [Hubspot Feedback Submissions](https://docs.unwrap.ai/articles/5763723047-hubspotfeedbackrecords) - [Hubspot Sales Notes](https://docs.unwrap.ai/articles/8093504342-hubspotsalesmeetings) - [Hubspot Support Tickets](https://docs.unwrap.ai/articles/4457548182-hubspottickets) - [Instagram](https://docs.unwrap.ai/articles/7125611658-instagram) - [Intercom](https://docs.unwrap.ai/articles/6055035743-intercom) - [Jira](https://docs.unwrap.ai/articles/5684871711-jira) - [Kustomer](https://docs.unwrap.ai/articles/2355713075-kustomer) - [Medallia Survey](https://docs.unwrap.ai/articles/4336195715-medallia%20survey) - [Pendo Feedback](https://docs.unwrap.ai/articles/6932569874-pendo%20feedback) - [Qualtrics](https://docs.unwrap.ai/articles/3295344058-qualtrics) - [S3 Data Ingestion](https://docs.unwrap.ai/articles/5916807973-s3-data-ingestion) - [Salesforce Integration and Data](https://docs.unwrap.ai/articles/5444312991-integrating-salesforce-data) - [Shopify](https://docs.unwrap.ai/articles/7353874213-shopify) - [Snowflake](https://docs.unwrap.ai/articles/4329294125-snowflake) - [Talkdesk](https://docs.unwrap.ai/articles/7901076408-talkdesk) - [UserVoice](https://docs.unwrap.ai/articles/6386486935-uservoice) - [X (formerly Twitter)](https://docs.unwrap.ai/articles/1458761588-x) - [Zapier](https://docs.unwrap.ai/articles/8566920099-zapier) - [Zendesk and Zendesk Talk](https://docs.unwrap.ai/articles/7291861051-zendesk) - [Zoom (Meetings and Phone Calls)](https://docs.unwrap.ai/articles/4886482596-zoom) - [PII Redaction](https://docs.unwrap.ai/articles/7099450113-pii) - [Front](https://docs.unwrap.ai/articles/5208132518-front) - [Aircall Transcripts](https://docs.unwrap.ai/articles/6770016896-aircall-transcripts) - [Mixpanel User Custom Fields](https://docs.unwrap.ai/articles/7738778519-mixpanel-user-custom-fields) - [Facebook Pages via Zapier](https://docs.unwrap.ai/articles/1540858448-zapier-facebook-pages) - [Trustpilot](https://docs.unwrap.ai/articles/2740529183-trustpilot) - [Slack](https://docs.unwrap.ai/articles/1307539822-slack) - [Sprout Social](https://docs.unwrap.ai/articles/1316459526-sprout-social) ## Platform Features - [Unwrap Assistant](https://docs.unwrap.ai/articles/2096438644-dashboard-pages%2Fassistant) - [Home Page](https://docs.unwrap.ai/articles/6669078940-dashboard-pages%2Fhomepage) - [Feedback](https://docs.unwrap.ai/articles/6877436545-dashboard-pages%2Ffeedback-page) - [Taxonomy](https://docs.unwrap.ai/articles/4294164118-dashboard-pages%2Fexplore) - [Boards](https://docs.unwrap.ai/articles/6488278400-dashboard-pages%2Fboards) - [Unwrap SupportIQ](https://docs.unwrap.ai/articles/3449954721-supportiq) - [Filtering Feedback](https://docs.unwrap.ai/articles/9801267008-filters) - [Unwrap MCP](https://docs.unwrap.ai/articles/6412771011-unwrap-mcp) - [Assistant Context](https://docs.unwrap.ai/articles/1753289058-assistant-context) - [Group Filtering](https://docs.unwrap.ai/articles/7238790665-group-filtering) - [Scheduled Reports](https://docs.unwrap.ai/articles/4195445259-scheduled-reports) - [Assistant in Slack](https://docs.unwrap.ai/articles/5864323631-assistant-in-slack) - [Reporting](https://docs.unwrap.ai/articles/9957920225-reporting) ## Linked Actions - [Unwrap Linked Actions: Setup Guide](https://docs.unwrap.ai/articles/1731765042-unwrap-linked-actions-setup-guide) ## API - [Overview](https://docs.unwrap.ai/articles/4212347322-api%2Fapi-overview) - [Getting Started](https://docs.unwrap.ai/articles/6140971517-getting-started) - [Entries API Documentation](https://docs.unwrap.ai/articles/6686811175-api%2Ffetching-entries) - [Taxonomy API Documentation](https://docs.unwrap.ai/articles/2746215577-api%2Ffetching-taxonomy) - [Batch Upload Via API](https://docs.unwrap.ai/articles/4856432369-api%2Fbatch-upload-via-api) - [Building Groups via API](https://docs.unwrap.ai/articles/5421674200-building-groups-via-api) - [Usage Restrictions](https://docs.unwrap.ai/articles/4888229887-api%2Fusage-restrictions) - [Exact Issue Ticket Lookup](https://docs.unwrap.ai/articles/5606934738-exact-issue-ticket-lookup) ## Unwrap Changelog - [June 2026](https://docs.unwrap.ai/articles/2960607897-june-2026) - [May 2026](https://docs.unwrap.ai/articles/4973796074-may-2026) - [April 2026](https://docs.unwrap.ai/articles/6817094394-april-2026) - [March 2026](https://docs.unwrap.ai/articles/1029249996-march-2026) - [February 2026](https://docs.unwrap.ai/articles/8480538250-february-2026) - [January 2026](https://docs.unwrap.ai/articles/4324405154-january-2026) - [December 2025](https://docs.unwrap.ai/articles/3741970239-december) - [November 2025](https://docs.unwrap.ai/articles/5806566008-november) - [October 2025](https://docs.unwrap.ai/articles/9521718403-october) - [September 2025](https://docs.unwrap.ai/articles/6033311356-september) - [August 2025](https://docs.unwrap.ai/articles/7672997047-august) - [July 2025](https://docs.unwrap.ai/articles/3806337792-july) - [June 2025](https://docs.unwrap.ai/articles/1524510206-june) ## Unwrap Surveys - [Getting Started with Unwrap Surveys](https://docs.unwrap.ai/articles/4437640707-getting-started-with-unwrap-surveys) - [Survey Dashboard](https://docs.unwrap.ai/articles/8415279927-survey-dashboard) - [Survey Settings Page (Configuring Your Survey)](https://docs.unwrap.ai/articles/8088101297-survey-settings-page-configuring-your-survey) - [Survey Design Page](https://docs.unwrap.ai/articles/5687500626-survey-design-page) - [Survey Intercepts](https://docs.unwrap.ai/articles/5453738793-survey-intercepts) - [Survey Recipients Page](https://docs.unwrap.ai/articles/8722299060-survey-recipients-page) - [Adding Recipients via API](https://docs.unwrap.ai/articles/6851132308-adding-recipients-through-api) - [Adding Surveys to Views](https://docs.unwrap.ai/articles/6001865449-creating-unwrap-survey-integration) ## Video Library - [How to set up a new integration](https://docs.unwrap.ai/articles/2435935377-how-to-set-up-a-new-integration) - [How to set up a Saved Filter](https://docs.unwrap.ai/articles/9512801199-how-to-set-up-a-saved-filter) - [Building a board: Getting started](https://docs.unwrap.ai/articles/8304219653-building-a-board) - [How to build or edit a Group](https://docs.unwrap.ai/articles/6815151213-how-to-build-or-edit-a-group) - [Taxonomy](https://docs.unwrap.ai/articles/6223200103-explore-page) - [Overview - Replying to Feedback](https://docs.unwrap.ai/articles/7088014268-replying%2Foverview) - [May 2025](https://docs.unwrap.ai/articles/6919272305-may) - [Data Integrations Overview](https://docs.unwrap.ai/articles/9276689772-overview) - [Alert Subscribing](https://docs.unwrap.ai/articles/2235009023-alert-subscribing) - [Integrating Replies](https://docs.unwrap.ai/articles/1011964377-integrating-replies) - [How to Build Great Groups](https://docs.unwrap.ai/articles/8124496603-how-to-build-great-groups) - [Unwrap Surveys Mobile SDK](https://docs.unwrap.ai/articles/3417989868-unwrap-surveys-mobile-sdk) - [AWS Connect](https://docs.unwrap.ai/articles/3596158791-aws-connect)