aid: updox url: https://raw.githubusercontent.com/api-evangelist/updox/refs/heads/main/apis.yml name: Updox kind: company description: Updox is a healthcare communication and patient engagement platform for in-person and virtual care, offering a single inbox for secure/direct messaging, electronic fax, document management, patient reminders, forms, and telehealth video chat, integrated with 100+ EHR and pharmacy management systems. Updox has been a part of EverCommerce (NASDAQ - EVCM) since its December 2020 acquisition. Updox exposes a documented public/partner API (an IO Docs explorer plus a knowledge-base API reference) used mainly by EHR, pharmacy, and integration partners; API access is granted via application credentials rather than open self-serve signup, and much of the endpoint surface below is modeled from Updox's documented functional areas and webhook catalog. image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg tags: - Healthcare - Patient Engagement - Secure Messaging - Electronic Fax - Telehealth - Document Management - HIPAA - EverCommerce created: '2026-07-04' modified: '2026-07-04' specificationVersion: '0.19' apis: - aid: updox:updox-address-book-api name: Updox Address Book API tags: - Contacts - Address Book - Patients image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/public-api baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/public-api type: Documentation - url: https://updoxqa.com/api/newio type: APIReference - url: openapi/updox-openapi.yml type: OpenAPI description: List, search, and create contacts in a practice-level address book - AddressBookList (with an international-address v1.1), AddressBookSearch by criteria, and ContactCreate. These POST actions are confirmed in Updox's IO Docs explorer. - aid: updox:updox-faxing-api name: Updox Faxing API tags: - Fax - Electronic Fax - Documents image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/faxoempop baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/faxoempop type: Documentation - url: https://help.updox.com/help/faxing-webhooks type: Documentation - url: openapi/updox-openapi.yml type: OpenAPI description: Send and retrieve electronic faxes. FaxOemPop and PopPDF are multifunction poll endpoints that report whether inbound faxes are queued, return the fax image (PNG or PDF) in the JSON response, and mark it handled via lastRetrievedFaxId until endOfQueue. Faxing webhooks notify partners of inbound/outbound fax events. - aid: updox:updox-video-chat-api name: Updox Video Chat API tags: - Telehealth - Video - VideoCallActions image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/api-usage baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/api-usage type: Documentation - url: openapi/updox-openapi.yml type: OpenAPI description: Telehealth video chat integration via VideoCallActions - SendInvite to invite a patient into an Updox Video Chat session, plus retrieval actions for call state. Designed to be paired with the Updox Video Chat web interface and video webhooks for an embedded telehealth experience. - aid: updox:updox-direct-messaging-api name: Updox Direct Messaging API tags: - Direct Messaging - Interoperability - Secure Messaging image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/api-usage baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/api-usage type: Documentation description: Send and receive HISP Direct secure messages between providers, with Direct Messaging webhooks for delivery/receipt events. Endpoints modeled from Updox's documented Direct Messaging functional area and webhook catalog. - aid: updox:updox-secure-conversation-api name: Updox Secure Conversation API tags: - Secure Messaging - SMS - Patient Communication image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/api-usage baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/api-usage type: Documentation description: Manage secure two-way patient conversations (secure text/SMS threads), with Secure Conversation Management webhooks for new-message events. Endpoints modeled from Updox's documented functional area and webhook catalog. - aid: updox:updox-document-management-api name: Updox Document Management API tags: - Documents - Inbox - Storage image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/api-usage baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/api-usage type: Documentation description: Create, retrieve, and route documents within the Updox inbox, with Document Management webhooks for document lifecycle events. Endpoints modeled from Updox's documented functional area and webhook catalog. - aid: updox:updox-patient-management-api name: Updox Patient Management API tags: - Patients - Demographics - EHR image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/api-usage baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/api-usage type: Documentation description: Create and update patient records and demographics that anchor reminders, forms, portal access, and conversations, with Patient Management webhooks. Endpoints modeled from Updox's documented functional area and webhook catalog. - aid: updox:updox-patient-portal-api name: Updox Patient Portal API tags: - Patient Portal - Engagement image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/api-usage baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/api-usage type: Documentation description: Provision and manage patient portal access and portal messaging, with Patient Portal webhooks for portal activity. Endpoints modeled from Updox's documented functional area and webhook catalog. - aid: updox:updox-reminders-api name: Updox Reminders API tags: - Appointments - Reminders - Notifications image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/api-usage baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/api-usage type: Documentation description: Schedule and manage appointment reminders and broadcast messages across text, voice, and email, with Reminders webhooks for confirmation/response events. Endpoints modeled from Updox's documented functional area and webhook catalog. - aid: updox:updox-forms-api name: Updox Forms API tags: - Forms - Intake - eSignature image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/api-usage baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/api-usage type: Documentation description: Send electronic intake and consent forms to patients and receive completed submissions, with Forms webhooks for completion events. Endpoints modeled from Updox's documented functional area and webhook catalog. - aid: updox:updox-account-management-api name: Updox Account Management API tags: - Accounts - Provisioning - Administration image: https://kinlane-images.s3.amazonaws.com/shared/apis-json/apis-json-logo.jpg humanURL: https://help.updox.com/help/api-usage baseURL: https://updoxqa.com/api/io properties: - url: https://help.updox.com/help/api-usage type: Documentation description: Administer accounts, users, and application connectivity, including the tiered Ping health-check actions (Ping, PingWithApplicationAuth, PingWithAccountAuth, PingWithAuth) and Account Management webhooks. Ping actions are confirmed in the IO Docs explorer; remaining account endpoints are modeled from the documented functional area. common: - type: DomainSecurity url: security/updox-domain-security.yml - type: LinkedIn url: https://www.linkedin.com/company/updox - type: Website url: https://www.updox.com - type: Documentation url: https://help.updox.com/help/public-api - type: APIReference url: https://updoxqa.com/api/newio - type: Support url: https://www.updox.com/support/ - type: Plans url: plans/updox-plans-pricing.yml - type: RateLimits url: rate-limits/updox-rate-limits.yml - type: FinOps url: finops/updox-finops.yml - type: Blog url: https://blog.updox.com maintainers: - FN: Kin Lane email: kin@apievangelist.com