{
  "operationId": "post-v1usersbulk-identify",
  "method": "POST",
  "path": "/v1/users/bulk_identify",
  "summary": "Users - Bulk Identify and Update",
  "requestExamples": [
    {
      "contentType": "application/json",
      "example": {
        "users": [
          {
            "user_id": "user_123",
            "company_id": "comp_techstartup_2024",
            "metadata": {
              "name": "John Smith",
              "email": "john.smith@techstartup.com",
              "job_title": "Support Manager",
              "tickets_created": "2024-01-15T08:00:00Z",
              "tickets_resolved": "2024-01-15T16:30:00Z",
              "tickets_pending": 3,
              "avg_resolution_time": 3.25,
              "customer_satisfaction": "95%",
              "escalation_count": 10
            }
          },
          {
            "user_id": "user_456",
            "company_id": "comp_techstartup_2024",
            "metadata": {
              "name": "Emma Davis",
              "email": "emma.davis@techstartup.com",
              "job_title": "Support Specialist",
              "tickets_created": "2024-01-15T09:15:00Z",
              "tickets_resolved": "2024-01-15T17:45:00Z",
              "tickets_pending": 5,
              "avg_resolution_time": 4.5,
              "customer_satisfaction": "92%",
              "escalation_count": 8
            }
          }
        ]
      }
    }
  ],
  "responseExamples": []
}