name: UserVoice Plans and Pricing
description: Pricing plans for the UserVoice product feedback and ideation platform. UserVoice offers subscription-based plans with no per-seat charges, billed quarterly or annually. A 30-day free trial is available. All plans include core feedback management features with variations in user capacity, integrations, and portal access.
specificationVersion: '0.1'
url: https://www.uservoice.com/pricing/
plans:
  - name: Pro
    description: Entry-level plan for teams collecting customer feedback from a web portal and in-app widget. Includes status notifications for idea updates.
    url: https://www.uservoice.com/pricing/
    price: 999.00
    priceCurrency: USD
    billingCycle: monthly
    annualPrice: 899.00
    annualBillingCycle: monthly
    features:
      - Centralized customer feedback portal
      - In-app feedback widget
      - 1,000 unique users per month
      - Idea status notifications
      - Easy feedback capture tools
      - Internal and external communications suite
      - Quantitative enhancement of feedback data
      - Rich taxonomy options
      - Advanced filtering and sorting
      - Customer segmentation
      - Top-tier security and compliance
      - Expert onboarding assistance
      - 30-day free trial
    limitations:
      - No issue-management integrations (Jira, etc.)
      - Limited to 1,000 unique users
  - name: Internal Capture
    description: Mid-tier plan designed for internal teams collecting feedback from customer-facing staff. Supports integrations with customer data and issue tracking systems.
    url: https://www.uservoice.com/pricing/
    price: 1299.00
    priceCurrency: USD
    billingCycle: monthly
    annualPrice: 1199.00
    annualBillingCycle: monthly
    features:
      - 3,000 unique users per month
      - Jira integration
      - Customer data connectivity (revenue, account attributes)
      - Integrations with customer-facing team tools
      - Internal feedback capture
      - Advanced filtering and sorting
      - Customer segmentation
      - Top-tier security and compliance
      - Expert onboarding assistance
      - 30-day free trial
    limitations:
      - No public web portal
      - No in-app widget
      - No public status notifications
  - name: Premium
    description: Full-featured plan for product teams needing comprehensive feedback management with public portal, widget, status notifications, and customer data segmentation.
    url: https://www.uservoice.com/pricing/
    price: 1499.00
    priceCurrency: USD
    billingCycle: monthly
    annualPrice: 1500.00
    annualBillingCycle: monthly
    annualTotal: 18000.00
    features:
      - Centralized customer feedback portal
      - In-app feedback widget
      - 5,000 unique users per month
      - Idea status notifications
      - Customer data segmentation and filtering
      - Jira integration
      - Customer data connectivity (revenue, account attributes)
      - Internal and external communications suite
      - Quantitative enhancement of feedback data
      - Rich taxonomy options
      - Advanced filtering and sorting
      - Top-tier security and compliance
      - Expert onboarding assistance
      - 30-day free trial
  - name: Enterprise
    description: Custom enterprise plan for large organizations requiring unlimited users, advanced security, priority support, and tailored integrations.
    url: https://www.uservoice.com/pricing/
    price: 0.00
    priceCurrency: USD
    billingCycle: custom
    customPricing: true
    salesContact: true
    features:
      - Unlimited users (potentially)
      - All Premium features
      - Advanced security features
      - Priority support
      - Custom integrations
      - Dedicated account management
      - Custom onboarding
      - SLA guarantees
      - SSO and advanced authentication
notes:
  - All plans require minimum quarterly commitment; no monthly billing option
  - Pricing never charged per seat
  - 30-day free trial available on all plans
  - Starting price referenced at $16,000 per year for annual contracts
  - Most teams launch in 4-6 weeks; technical setup takes 1-2 weeks
  - Bulk import via CSV or API available for data migration