# Ushur > Ushur is an Agentic AI Platform for Customer Experience Automation in regulated > industries — healthcare, insurance, and financial services. Ushur enables enterprises > to build, deploy, and govern AI agent experiences that automate end-to-end customer > journeys with compliance, security, and auditability built in. ## Core Pages - [Home](https://ushur.ai): Main landing page - [Platform](https://ushur.ai/platform): Overview of the Ushur Agentic CX Platform - [Solutions](https://ushur.ai/solutions): Agentic CX solutions for regulated industries - [Customer Stories](https://ushur.ai/customers): Customer testimonials and success stories - [Request a Demo](https://ushur.ai/request-demo): Demo signup - [Contact Us](https://ushur.ai/contact-us): Support and inquiries ## Platform & Capabilities - [Ushur Agentic Platform](https://ushur.ai/platform): Core agentic AI platform for regulated industries - [Ushur Studio](https://ushur.ai/ushur-studio): Workspace for building and managing AI agent experiences - [AI Agents](https://ushur.ai/ai-agents): Autonomous AI agents for customer servicing workflows - [Invisible App](https://ushur.ai/invisible-app): No-download, app-like digital experiences via SMS or email - [Agentic Experience Framework](https://ushur.ai/agentic-experience-framework): AI-native design model for end-to-end customer journeys - [Voice Guided Experience](https://ushur.ai/voice-guided-experience): AI-powered voice and visual multimodal engagement - [Voice](https://ushur.ai/voice): AI-powered two-way voice interactions and call automation - [Web](https://ushur.ai/web): Ushur-powered experiences embedded in web environments - [SMS & Messaging](https://ushur.ai/sms-and-chat): Channel orchestration for mobile messaging - [Two-way Texting](https://ushur.ai/two-way-texting): Real-time SMS interactions for service and engagement - [Email Automation](https://ushur.ai/smartmail): AI-powered email classification and automation - [Intelligent Document Automation](https://ushur.ai/intelligent-document-automation): AI extraction from structured and unstructured documents - [APIs and Integration](https://ushur.ai/api): REST APIs for integration with enterprise systems - [Insights & Analytics](https://ushur.ai/insights): Engagement performance dashboards and experience ROI - [Security & Compliance](https://ushur.ai/security-and-compliance): HIPAA, SOC2, and enterprise governance overview ## Industry Solutions - [Insurance](https://ushur.ai/insurance): Insurance industry overview - [Healthcare](https://ushur.ai/healthcare): Healthcare industry overview - [Financial Services](https://ushur.ai/finserv): Financial services overview - [Commercial Health Plans](https://ushur.ai/commercial-health-plans): Solutions for private payer organisations - [Medicare](https://ushur.ai/medicare): Star Ratings, CAHPS, and Medicare member engagement - [Medicaid](https://ushur.ai/medicaid): Redetermination, eligibility, and Medicaid member engagement - [Group Benefits](https://ushur.ai/group-benefits): Group benefits servicing and member engagement - [Biopharma & Life Sciences](https://ushur.ai/biopharma-and-life-sciences): HCP engagement and patient services - [Healthcare Providers](https://ushur.ai/healthcare-providers): Administrative automation for providers - [PBM & Pharmacy](https://ushur.ai/pbm-and-pharmacy): Pharmacy workflow automation and medication adherence - [Mortgage](https://ushur.ai/mortgage): Mortgage servicing and customer communication automation - [Property & Casualty](https://ushur.ai/property-and-casualty): P&C insurance value chain solutions - [LA&H Individual](https://ushur.ai/lah-individual): Life, accident, and health for individuals - [LA&H Group](https://ushur.ai/lah-group): Group benefits and employer-based automation - [Local Health Plans of California](https://ushur.ai/ushur-for-lhpcs): AI automation for LHPCs ## Use Case Solutions - [Contact Center & Call Deflection](https://ushur.ai/contact-center): Reduce call volume with AI-powered digital deflection - [IVR / Call Deflection](https://ushur.ai/call-deflection): Moves IVR interactions to digital self-service channels - [Member Service](https://ushur.ai/member-service): AI Agent for always-on healthcare member support - [Patient Service](https://ushur.ai/patient-service): AI Agent for patient servicing and communication - [Policyholder Service](https://ushur.ai/policyholder-service): AI Agent for policyholder self-service - [Client Service](https://ushur.ai/client-service): AI Agent for client servicing workflows - [Provider Service](https://ushur.ai/provider-service): AI Agent for provider-facing service automation - [FNOL Automation](https://ushur.ai/fnol): First notice of loss with guided data collection - [Medicaid Redetermination](https://ushur.ai/medicaid-redetermination): Member outreach for Medicaid renewal - [Medicaid Quality Engagement](https://ushur.ai/medicaid-quality-engagement-activation): HEDIS quality scores via automated member outreach - [Medicare Quality Engagement](https://ushur.ai/medicare-quality-engagement): CAHPS, HRA, and Star-measure program completion - [Quoting & RFP Intake](https://ushur.ai/quoting-rfp-intake-automation): Automated RFP and quote intake - [Absence Management](https://ushur.ai/absence-engagement): STD/LTD claims intake and communication - [Medication Adherence](https://ushur.ai/medication-adherence): Automated refill and medication tracking outreach - [Open Enrollment](https://ushur.ai/open-enrollment): Plan selection and enrollment communications - [Pending Claims](https://ushur.ai/pending-claims): Automates missing data collection to resolve claims faster - [Maternal & Newborn Health](https://ushur.ai/maternity): Pregnancy and postpartum member engagement - [Chronic Conditions](https://ushur.ai/chronic-conditions): Member engagement for condition management - [Provider Order Intake](https://ushur.ai/provider-order-intake-automation): Digitises and streamlines provider order submission - [KYC & Paperless Onboarding](https://ushur.ai/kyc-compliance-paperless-onboarding): Digital onboarding and identity verification automation - [Onboarding for Group & Worksite Benefits](https://ushur.ai/onboarding-for-group-and-worksite-benefits): Benefits communication and enrollment journeys - [Clinical Trials](https://ushur.ai/clinical-trials): Participant engagement and trial onboarding - [Smart Survey](https://ushur.ai/smart-survey): Automated mobile-friendly surveys with branching logic - [Sales Enablement](https://ushur.ai/sales-enablement): Self-service tools across digital customer channels - [Email Triage](https://ushur.ai/triage-customer-emails): Inbound email classification and intelligent routing - [Severe Weather Alerts](https://ushur.ai/severe-weather-alerts): Proactive notifications during catastrophic events - [Service Desk](https://ushur.ai/service-desk): AI-powered internal IT and HR helpdesk automation - [Payments](https://ushur.ai/payments): Digital automation of premium collection and payment resolution - [Customer Experience Automation](https://ushur.ai/cxa): Ushur's foundational CXA platform approach ## Partners & Integrations - [Partners](https://ushur.ai/partners): Integration and go-to-market partnerships - [AWS Marketplace](https://ushur.ai/aws-marketplace): Ushur on AWS Marketplace - [Amazon Connect](https://ushur.ai/amazon-connect): Ushur integration with Amazon Connect - [Insightin Health](https://ushur.ai/insightin-health): Ushur and Insightin Health partnership ## Analyst Reports - [Analyst Coverage](https://ushur.ai/analysts): Gartner, Forrester, and industry recognition - [Gartner Emerging Tech Impact Radar](https://ushur.ai/gartner-emerging-tech-impact-radar): Ushur in Gartner's high-impact emerging tech radar - [2024 Gartner Hype Cycle for Healthcare Payers](https://ushur.ai/2024-gartner-hype-cycle-for-healthcare-payers): Gartner insights on AI and automation in healthcare ## Customer Proof - [Customer Stories](https://ushur.ai/customers): Success stories across healthcare, insurance, and financial services - [Unum Case Study](https://ushur.ai/unum-transformation-story): How Unum automated short-term disability claims with Ushur - [Ushur by the Numbers](https://ushur.ai/ushur-by-the-numbers): Key performance metrics and customer outcomes ## Company - [About Us](https://ushur.ai/about-us): Company mission, leadership, and story - [Newsroom](https://ushur.ai/newsroom): Press releases and media coverage - [Events](https://ushur.ai/events): Webinars, conferences, and trade shows - [Awards](https://ushur.ai/awards): Industry recognition - [Careers](https://ushur.ai/careers): Job opportunities - [Ushur University](https://ushur.ai/ushur-university): Training and certification programme ## Blog & Resources - [Blog](https://ushur.ai/blog): Insights on agentic AI and customer experience automation - [Resources](https://ushur.ai/resources): White papers, solution guides, and demos - [CXA Glossary](https://ushur.ai/cxa-glossary): Key automation and CX terminology ## Legal - [Legal](https://ushur.ai/legal)