{ "$schema": "https://json-schema.org/draft/2020-12/schema", "$id": "#/components/schemas/TransferDestinationAssistant", "title": "TransferDestinationAssistant", "type": "object", "properties": { "message": { "description": "This is spoken to the customer before connecting them to the destination.\n\nUsage:\n- If this is not provided and transfer tool messages is not provided, default is \"Transferring the call now\".\n- If set to \"\", nothing is spoken. This is useful when you want to silently transfer. This is especially useful when transferring between assistants in a squad. In this scenario, you likely also want to set `assistant.firstMessageMode=assistant-speaks-first-with-model-generated-message` for the destination assistant.\n\nThis accepts a string or a ToolMessageStart class. Latter is useful if you want to specify multiple messages for different languages through the `contents` field.", "oneOf": [ { "type": "string" }, { "$ref": "#/components/schemas/CustomMessage" } ] }, "type": { "type": "string", "enum": [ "assistant" ] }, "transferMode": { "type": "string", "description": "This is the mode to use for the transfer. Defaults to `rolling-history`.\n\n- `rolling-history`: This is the default mode. It keeps the entire conversation history and appends the new assistant's system message on transfer.\n\n Example:\n\n Pre-transfer:\n system: assistant1 system message\n assistant: assistant1 first message\n user: hey, good morning\n assistant: how can i help?\n user: i need help with my account\n assistant: (destination.message)\n\n Post-transfer:\n system: assistant1 system message\n assistant: assistant1 first message\n user: hey, good morning\n assistant: how can i help?\n user: i need help with my account\n assistant: (destination.message)\n system: assistant2 system message\n assistant: assistant2 first message (or model generated if firstMessageMode is set to `assistant-speaks-first-with-model-generated-message`)\n\n- `swap-system-message-in-history`: This replaces the original system message with the new assistant's system message on transfer.\n\n Example:\n\n Pre-transfer:\n system: assistant1 system message\n assistant: assistant1 first message\n user: hey, good morning\n assistant: how can i help?\n user: i need help with my account\n assistant: (destination.message)\n\n Post-transfer:\n system: assistant2 system message\n assistant: assistant1 first message\n user: hey, good morning\n assistant: how can i help?\n user: i need help with my account\n assistant: (destination.message)\n assistant: assistant2 first message (or model generated if firstMessageMode is set to `assistant-speaks-first-with-model-generated-message`)\n\n- `delete-history`: This deletes the entire conversation history on transfer.\n\n Example:\n\n Pre-transfer:\n system: assistant1 system message\n assistant: assistant1 first message\n user: hey, good morning\n assistant: how can i help?\n user: i need help with my account\n assistant: (destination.message)\n\n Post-transfer:\n system: assistant2 system message\n assistant: assistant2 first message\n user: Yes, please\n assistant: how can i help?\n user: i need help with my account\n\n- `swap-system-message-in-history-and-remove-transfer-tool-messages`: This replaces the original system message with the new assistant's system message on transfer and removes transfer tool messages from conversation history sent to the LLM.\n\n Example:\n\n Pre-transfer:\n system: assistant1 system message\n assistant: assistant1 first message\n user: hey, good morning\n assistant: how can i help?\n user: i need help with my account\n transfer-tool\n transfer-tool-result\n assistant: (destination.message)\n\n Post-transfer:\n system: assistant2 system message\n assistant: assistant1 first message\n user: hey, good morning\n assistant: how can i help?\n user: i need help with my account\n assistant: (destination.message)\n assistant: assistant2 first message (or model generated if firstMessageMode is set to `assistant-speaks-first-with-model-generated-message`)\n\n@default 'rolling-history'", "enum": [ "rolling-history", "swap-system-message-in-history", "swap-system-message-in-history-and-remove-transfer-tool-messages", "delete-history" ] }, "assistantName": { "type": "string", "description": "This is the assistant to transfer the call to." }, "description": { "type": "string", "description": "This is the description of the destination, used by the AI to choose when and how to transfer the call." } }, "required": [ "type", "assistantName" ] }