generated: '2026-07-21' method: searched source: https://www.velaris.io/resources/product-updates scheme: dated product-update posts (platform-level, no API version numbers) note: Curated product-updates page, not a dated engineering changelog; most recent visible entries captured below. entries: - date: '2024-09-20' title: Unlock effortless collaboration when servicing customers with Velaris Support highlights: - Consistent customer experiences across CS and Support interactions - date: '2024-09-13' title: Bring any unique customer data point into your CSP with Custom Objects highlights: - Custom relational databases for customer information (Custom Objects, also exposed in the Public API) - date: '2024-07-16' title: 'Connect by Velaris: A New Era of Customer Collaboration' highlights: - Customer portal + widget extension for collaboration, transparency, and efficiency