slug: vendasta provider: Vendasta generated_by: planning/capability-mapping/scripts/classify_capabilities.py model: claude-opus-5 frame: - Software & Technology min_confidence: 0.7 capability_model: source: https://github.com/vincentmakes/turbo-ea-capabilities license: CC-BY-4.0 attribution: Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 notice: NOTICE edge_count: 20 edges: - tag: CRMOpportunityService spec_file: vendasta-crmopportunityservice-api-openapi.yml capability_id: BC-410.30 capability_id_l1: BC-410 capability_name: Opportunity & Pipeline Management confidence: 0.9 evidence: POST /v1/crm/opportunity/create CRMOpportunityService_CreateOpportunity Create Opportunity; CRMOpportunityService_ListOpportunities reason: Full CRUD over sales opportunities in the CRM/sales pipeline — directly the lead/opportunity/deal lifecycle. - tag: NetPromoterScoreService spec_file: vendasta-netpromoterscoreservice-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.9 evidence: POST /v1/reputation/nps/create "Leave Net Promoter Score"; POST /v1/reputation/nps/list "List NPS scores" reason: Collection, import and listing of Net Promoter Scores from contacts is squarely customer feedback / voice-of-customer management. - tag: Pipelines spec_file: vendasta-pipelines-api-openapi.yml capability_id: BC-410.30 capability_id_l1: BC-410 capability_name: Opportunity & Pipeline Management confidence: 0.9 evidence: POST /v1/crm/pipeline/create Pipelines_CreatePipeline Create Pipeline; v1Pipeline; CRM Pipelines API reason: Full CRUD over CRM sales pipelines, matching the vendor's stated 'CRM and sales pipeline' offering — this is pipeline/deal-stage management, i.e. Opportunity & Pipeline Management. - tag: CRMService spec_file: vendasta-crmservice-api-openapi.yml capability_id: BC-420.10 capability_id_l1: BC-420 capability_name: Customer Data Management confidence: 0.85 evidence: POST /v1/crm/contact/create CRMService_CreateContact Create Contact; CRMService_ListContacts reason: Contact record CRUD in the CRM — maintenance of the customer contact master data. - tag: SEOService spec_file: vendasta-seoservice-api-openapi.yml capability_id: BC-400.60 capability_id_l1: BC-400 capability_name: Digital Marketing Management confidence: 0.85 evidence: SEOService_GetLocalSearchSEOData Get Local Search SEO Data; POST /v1/listing-products/keyword/favourite SEOService_SaveSEOSettings reason: Keyword and local-search SEO data plus SEO settings management is squarely digital marketing (web/SEO) capability. - tag: SocialPostsV2 spec_file: vendasta-socialpostsv2-api-openapi.yml capability_id: BC-400.60 capability_id_l1: BC-400 capability_name: Digital Marketing Management confidence: 0.85 evidence: SocialPostsV2_ScheduleSocialPosts Schedule Social Posts; SocialPostsV2_ListPostableSocialServices reason: Scheduling posts to social services with per-network customisations is social media publishing — digital marketing management. - tag: Customers spec_file: vendasta-customers-api-openapi.yml capability_id: BC-420.10 capability_id_l1: BC-420 capability_name: Customer Data Management confidence: 0.82 evidence: POST /customers Create Customer ... 'Will be replaced by a new CRM API' reason: Full CRUD over customer records for a business location, explicitly described as CRM data, which is customer master/record management. - tag: BlogPostsService spec_file: vendasta-blogpostsservice-api-openapi.yml capability_id: BC-400.70 capability_id_l1: BC-400 capability_name: Content Marketing Management confidence: 0.8 evidence: POST /v2/social-posts/blog/update BlogPostsService_UpdateBlogPost Update Blog Post; schemas socialpostsv2Author, socialpostsv2Category reason: Authoring, updating and deleting blog posts under a Social Posts API is content production and distribution — content marketing management. - tag: CRMCompanyService spec_file: vendasta-crmcompanyservice-api-openapi.yml capability_id: BC-420.10 capability_id_l1: BC-420 capability_name: Customer Data Management confidence: 0.8 evidence: POST /v1/crm/company/create CRMCompanyService_CreateCompany Create Company; v1ListCrmObjectsResponse reason: CRUD over CRM company records — maintenance of the customer/account master record. - tag: Resource Operations spec_file: vendasta-resource-operations-api-openapi.yml capability_id: BC-420.10 capability_id_l1: BC-420 capability_name: Customer Data Management confidence: 0.8 evidence: 'POST /{namespace}/{resourceTypeCode} CreateCrmRecord Create CRM Record; schemas: CRMCompany, CRMContact, CRMNoteActivity, CRMOpportunityChangeActivity' reason: Generic CRUD/list surface over CRM record types (companies, contacts, activities) with field-schema metadata — this is customer master/record data management in the CRM. - tag: SocialPosts spec_file: vendasta-social-posts-api-openapi.yml reanchored_from: vendasta-socialposts-api-openapi.yml capability_id: BC-400.60 capability_id_l1: BC-400 capability_name: Digital Marketing Management confidence: 0.8 evidence: SocialPosts_List List Social Posts; schemas v1SocialCampaign, v1PostingStatus, v1CallToAction reason: Manages social media posts, campaigns and posting status across networks — social/digital marketing content publication, not a technical object. - tag: customer spec_file: vendasta-customer-api-openapi.yml capability_id: BC-420.10 capability_id_l1: BC-420 capability_name: Customer Data Management confidence: 0.8 evidence: 'POST /customer Create Customer; POST /customer/list-customers; POST /customer/associate-id Associate Customer IDs; schemas: customer, return_customer' reason: CRUD over customer records plus identity association (Associate Customer IDs) is customer master data management on the platform's CRM. - tag: Templates spec_file: vendasta-templates-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.78 evidence: APIs for gathering authentic reviews via email or text using Customer Voice; POST /reviewRequestTemplates Create Template reason: Operations manage review-request templates used to solicit customer reviews/feedback, which is voice-of-customer / feedback programme management rather than generic templating. - tag: Business Location Reviews spec_file: vendasta-business-location-reviews-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.75 evidence: GET /businessLocationReviews List Business Location Reviews; /actions/suggestResponse Suggest Review Response reason: Reputation API reading customer reviews for locations and drafting responses — voice-of-customer/feedback management. - tag: Group spec_file: vendasta-group-api-openapi.yml capability_id: BC-4230.50 capability_id_l1: BC-4230 capability_name: Tenant Identity Federation confidence: 0.72 evidence: '''SCIM ... partners who want to manage users in their own system and them push the changes to the Vendasta platform'' — GET /{namespace}/Groups Search Groups' reason: SCIM group provisioning scoped to a partner namespace is tenant user-account lifecycle via SCIM, matching Tenant Identity Federation. Could alternatively be classed as generic IAM, hence not higher. - tag: WordpressPluginService spec_file: vendasta-wordpresspluginservice-api-openapi.yml capability_id: BC-400.70 capability_id_l1: BC-400 capability_name: Content Marketing Management confidence: 0.72 evidence: POST /v2/social-posts/blog/create WordpressPluginService_PublishPost Publish Blog Post reason: Publishing blog posts (with author, category, images, video schemas) from the Social Posts product to WordPress is content production and distribution for marketing. - tag: Citations spec_file: vendasta-citations-api-openapi.yml capability_id: BC-400.60 capability_id_l1: BC-400 capability_name: Digital Marketing Management confidence: 0.7 evidence: POST /v1/listings/get-citation-data Citations_GetCitationData; schemas v1CitationsByDomain, v1HistoricalCitationsDataPoint; source 'vendasta-local-seo-openapi.yml' reason: Local-SEO business listing citations across directories — an SEO/local digital marketing capability, evidenced by the local-seo source definition. - tag: Messages spec_file: vendasta-messages-api-openapi.yml capability_id: BC-400.60 capability_id_l1: BC-400 capability_name: Digital Marketing Management confidence: 0.7 evidence: '"Social Messages API ... These APIs allow users to use Vendasta''s social capabilities"; POST /messages "Schedule Message"' reason: Listing and scheduling social media posts is social/digital marketing execution. - tag: Review Requests spec_file: vendasta-review-requests-api-openapi.yml capability_id: BC-430.50 capability_id_l1: BC-430 capability_name: Customer Feedback Management confidence: 0.7 evidence: APIs for gathering authentic reviews via email or text using Customer Voice. reason: Sending review-solicitation requests to customers is a voice-of-customer/feedback-collection motion. Some chance this belongs to brand/reputation marketing instead, hence moderate confidence. - tag: Subscription Assignments spec_file: vendasta-subscription-assignments-api-openapi.yml capability_id: BC-4240.60 capability_id_l1: BC-4240 capability_name: Cancellation & Termination confidence: 0.7 evidence: POST /subscriptionAssignments/{id}/actions/requestCancellation Cancel Subscription Assignment; undoCancellation Restore a Canceled Subscription Assignment reason: Operations read and cancel/restore subscription assignments to accounts — subscription lifecycle with explicit cancellation actions. Listing/get operations are broader lifecycle, hence 0.7 on the cancellation sub-capability.