specification: API Commons Plans
specificationVersion: '0.1'
schema: https://raw.githubusercontent.com/api-evangelist/interface-research/main/schema/api-commons.yml#/$defs/Plans
provider: Verint Systems
providerId: verint-systems
created: '2026-05-04'
# Provenance stamped 2026-08-11: this artifact was written by the API Evangelist
# bulk sweep dated 2026-05-04, not harvested from the provider. See roadmap#35.
method: generated
modified: '2026-05-05'
reconciled: false
tags:
  - Customer Engagement
  - Analytics
  - Workforce Management
description: Verint Systems sells customer engagement and workforce-engagement-management software to large
  enterprises through direct sales. No public pricing page, no self-serve developer plan, and no published
  API quota tiers; API access is bundled with paid platform subscriptions.
sources:
  - https://www.verint.com/
notes: Verint's pricing is gated. The `/pricing/` path returned 404, and the rest of the site routes inquiries
  to sales contact forms. Reconciliation to a single Contact Sales plan.
plans:
  - id: verint-systems-contact-sales
    name: Contact Sales
    type: enterprise
    description: Custom-quoted Verint platform subscription. API access is included with the underlying
      product license; no self-serve tier.
    entries:
      - label: Platform Subscription
        name: platform_subscription
        type: subscription
        metric: varies
        limit: -1
        timeFrame: year
        geo: global
        unit: 1
        price: contact sales
        userMultiplied: true
    elements:
      - name: Verint Open CCaaS
      - name: Workforce Engagement Suite
      - name: API Access (bundled)
      - name: Customer Support
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com
    url: https://apievangelist.com
x-canonical:
  generated: '2026-10-08'
  vocabulary: all/0-working/economics/plans-canonical.yml
  models:
  - subscription
  units:
  - negotiated
  plans:
  - name: Contact Sales
    access: enterprise
    model: subscription
    model_how: derived
    units:
    - negotiated
    periods:
    - year