generated: '2026-07-28' method: searched source: https://ndc.virginatlantic.com/docs — the per-message 'Error Response' reference pages on VS NDC Connect (one per NDC message), plus the Error and Warning common-type definitions at https://ndc.virginatlantic.com/docs/DataLists/Error and https://ndc.virginatlantic.com/docs/DataLists/Warning description: Published error and warning code registry for the Virgin Atlantic IATA NDC 21.3 API. Virgin Atlantic does not use RFC 9457 problem+json; errors are returned inside the IATA NDC XML response as repeating (and ) elements carrying a PADIS code, a description, and a processing StatusText. Codes are documented per message, so the same numeric code can carry different descriptions in different messages - every published (message, code, description) row is recorded verbatim below. format: iata-ndc-xml rfc9457: false envelope: element: repeating: true docs: https://ndc.virginatlantic.com/docs/DataLists/Error fields: - element: datatype: Alphanumeric required: O description: PADIS error code based on IATA/PADIS code set 9321 - element: datatype: String required: O description: PADIS error message / Virgin Atlantic custom message - element: datatype: String required: M description: By default 'EN'. Virgin Atlantic supports error messages only in English. - element: datatype: String required: O description: Short description text - element: datatype: String required: M description: 'Processing status code: Not Processed | Processed | Unavailable | Unknown | Retry' - element: datatype: String required: O description: Link for additional information warning_element: element: docs: https://ndc.virginatlantic.com/docs/DataLists/Warning note: Warnings are returned alongside a processed response (StatusText 'Processed') and do not fail the request. status_text_values: - NotProcessed - Processed - Unavailable - Unknown - Retry mandatory_element_rule: code: '912' message: Please complete all mandatory fields as per given Specifications note: Returned when a mandatory element/attribute defined in the XSD is missing from the request. auth_error: code: '111' message: Invalid Agent's IATA API Key note: The API-key rejection code; the key is passed in the Ocp-Apim-Subscription-Key header. counts: messages_with_error_pages: 11 error_rows: 258 warning_rows: 38 distinct_codes: 71 messages: - message: AirShopping docs: https://ndc.virginatlantic.com/docs/airshopping/error-response error_count: 37 warning_count: 3 errors: - code: '8' description: Invalid days of operation (for Past or +1 year dates) status_text: NotProcessed kind: error - code: '12' description: 'Invalid product details qualifier coded (example: cabin code specified is invalid)' status_text: NotProcessed kind: error - code: '68' description: Max accepted non-infant passengers is 9 status_text: NotProcessed kind: error - code: '100' description: No available flights for the requested query - Invalid route status_text: NotProcessed kind: error - code: '111' description: Invalid Agent's IATA API Key status_text: NotProcessed kind: error - code: '130' description: Invalid Origin and Destination Pair status_text: NotProcessed kind: error - code: '143' description: No passenger/ traveller list specified or empty status_text: NotProcessed kind: error - code: '143' description: Invalid or Ineligible Passenger Type Code status_text: NotProcessed kind: error - code: '324' description: Number of infants exceeds maximum allowed per adult passenger (Cannot be more infants than adults) status_text: NotProcessed kind: error - code: '386' description: Invalid days of operation status_text: NotProcessed kind: error - code: '476' description: Duplicate PaxID entered for PaxID status_text: NotProcessed kind: error - code: '496' description: No available flights for the requested query status_text: Unavailable kind: error - code: '496' description: No flight options were found for this trip status_text: NotProcessed kind: error - code: '496' description: No Offers found status_text: NotProcessed kind: error - code: '496' description: No Offers Available status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or system identification status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or Aggregator information status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid Agency and/or Aggregator information status_text: NotProcessed kind: error - code: '724' description: Invalid routing with more than 6 occurrences of Origins and Destinations status_text: NotProcessed kind: error - code: '912' description: Please complete all mandatory fields in AirshoppingRQ as per given Specifications status_text: NotProcessed kind: error - code: '913' description: Invalid or Timed-out Request/PricedOffer/SelectedOffer value is entered (Call again AirShoppingRQ) status_text: Unavailable kind: error - code: '913' description: Invalid or Timed-out Request/PricedOffer/SelectedOffer/OfferRefID value is entered (Call again AirShoppingRQ) status_text: Unavailable kind: error - code: '913' description: We cannot find an answer because the flights we found for your trip do not have enough seats available status_text: Unavailable kind: error - code: '913' description: Invalid or Timed-out OfferID is entered status_text: Unavailable kind: error - code: '913' description: OfferID is not present in the request status_text: Unavailable kind: error - code: '914' description: Invalid or missing count of Passenger Type Code status_text: NotProcessed kind: error - code: '102' description: Please provide both DaysBeforeNumber and DaysAfterNumber status_text: NotProcessed kind: error - code: '102' description: DaysBeforeNumber and DaysAfterNumber value can only be 3 status_text: NotProcessed kind: error - code: '103' description: Invalid/ Missing Departure Time status_text: NotProcessed kind: error - code: '903' description: Calendar search cannot be combined with the departure time or direct flight search status_text: NotProcessed kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error - code: 75G description: Unable to process requested option. Agency not authorized to sell this fare status_text: NotProcessed kind: error - code: '143' description: Fare type code is mandatory in the request. Please resend the request with the appropriate Fare Type Code status_text: NotProcessed kind: error - code: '914' description: Invalid request – Mandatory to send FareSubType code for Private Fares/Corporate Fares in Airshopping Request status_text: NotProcessed kind: error - code: '914' description: Invalid request – Only one Fare Sub type Code is supported status_text: NotProcessed kind: error - code: '914' description: Invalid request – Incorrect Sub type Code mentioned in the request status_text: NotProcessed kind: error - code: '914' description: Invalid request – Fare Sub type Code is not required in Airshopping request for public fares status_text: NotProcessed kind: error warnings: - code: 76H description: Calendar Search not applicable for Multi City search status_text: Processed kind: warning - code: 71A description: The requested currency is not applicable for the agent location. Prices are quoted in the currency applicable for the agent location. status_text: Processed kind: warning - code: 71B description: Currency type mismatch exists between Fare and Fare rule status_text: Processed kind: warning - message: OfferPrice docs: https://ndc.virginatlantic.com/docs/offerprice/error-response error_count: 15 warning_count: 2 errors: - code: '912' description: Please complete all mandatory fields in OfferPriceRQ as per given Specifications status_text: NotProcessed kind: error - code: '913' description: Invalid or Timed-out Request/PricedOffer/SelectedOffer/OfferRefID value is entered (Call again AirShoppingRQ) status_text: Unavailable kind: error - code: '914' description: Invalid or missing count of Passenger Type Code status_text: NotProcessed kind: error - code: '476' description: Duplicate PaxID entered for {PaxID} status_text: NotProcessed kind: error - code: '143' description: Invalid or Ineligible Passenger Type Code status_text: NotProcessed kind: error - code: '143' description: No passenger/ traveller list specified or empty status_text: NotProcessed kind: error - code: '324' description: Number of infants exceeds maximum allowed per adult passenger status_text: NotProcessed kind: error - code: '68' description: Max accepted non-infant passengers is 9 status_text: NotProcessed kind: error - code: '911' description: Internal error (unknown internal technical error) status_text: Unknown kind: error - code: '717' description: Missing and/or invalid Corporate and/or system identification status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or Aggregator information status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or system identification status_text: NotProcessed kind: error - code: '496' description: No Offers found status_text: NotProcessed kind: error - code: '368' description: Seller not authorised to access this service - No ticketing authority status_text: NotProcessed kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error warnings: - code: '711' description: Selected Offer Price changed status_text: Processed kind: warning - code: 71B description: Currency type mismatch exists between Fare and Fare rule status_text: Processed kind: warning - message: OrderCreate docs: https://ndc.virginatlantic.com/docs/ordercreate/error-response error_count: 56 warning_count: 20 errors: - code: '73' description: Invalid age for PTC status_text: NotProcessed kind: error - code: '149' description: Surname too long status_text: NotProcessed kind: error - code: '151' description: Surname Mandatory and must be more than 2 characters. status_text: NotProcessed kind: error - code: '152' description: GivenName Mandatory status_text: NotProcessed kind: error - code: '314' description: Name element data invalid. Enter only letters, blanks in the name field (applies for Title, Given, Surname) status_text: NotProcessed kind: error - code: '316' description: Phone mandatory in the CreateOrderRQ for Primary passenger or Payer (PaymentInfo/PayerContactInfo/Phone) status_text: NotProcessed kind: error - code: '316' description: Missing billing address data status_text: NotProcessed kind: error - code: '317' description: Contact element (phone and/or address) invalid status_text: NotProcessed kind: error - code: '386' description: Not authorized (combination of Corporate and/or Participant IDs not valid) status_text: NotProcessed kind: error - code: '399' description: Duplicate names are not allowed in the same booking status_text: NotProcessed kind: error - code: '495' description: Delayed payment not supported for orders containing ancillaries status_text: NotProcessed kind: error - code: '708' description: Incorrect credit card information status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or system identification status_text: NotProcessed kind: error - code: '727' description: Invalid amount/ currency status_text: NotProcessed kind: error - code: '921' description: The cardholder entered incorrect Password/ Passcode - Authentication failed status_text: Retry kind: error - code: '923' description: Cardholder Authentication is temporarily unavailable status_text: Unavailable kind: error - code: '476' description: Multiple passengers found with the same identifier status_text: NotProcessed kind: error - code: '911' description: Internal error (unknown internal technical error) status_text: Unknown kind: error - code: '912' description: Incomplete message - data missing in query/ request status_text: NotProcessed kind: error - code: '913' description: Item/data not found or data not existing in processing host status_text: Unavailable kind: error - code: '914' description: Invalid format/data - data does not match syntax rules status_text: NotProcessed kind: error - code: '912' description: Missing CAVV data in request status_text: NotProcessed kind: error - code: '912' description: Missing/Incorrect ECI in request status_text: NotProcessed kind: error - code: '912' description: Missing 3DS Transaction Id in request status_text: NotProcessed kind: error - code: '912' description: Missing 3DS Authentication status in request status_text: NotProcessed kind: error - code: '914' description: GST Details Validation - Invalid Country Code in the request. status_text: NotProcessed kind: error - code: '914' description: GST Details Validation - Organisation Name in the request status_text: NotProcessed kind: error - code: '914' description: GST Details Validation - GST Number in the request. status_text: NotProcessed kind: error - code: '914' description: GST Details Validation - Invalid E-Mail details in the request. status_text: NotProcessed kind: error - code: '914' description: GST Details Validation - Invalid address details in the request status_text: NotProcessed kind: error - code: '914' description: GST Details Validation - Invalid Phone number in the request. status_text: NotProcessed kind: error - code: '914' description: 'APIS data: Invalid data found for <>' status_text: NotProcessed kind: error - code: '368' description: Seller not authorised to access this service - No ticketing authority status_text: NotProcessed kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Entered Card number is invalid' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Mandatory card fields are missing' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Invalid CVC/CVN provided' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Invalid expiry date provided' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Invalid 3DS secure values provided' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Amount more than permitted limit' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Insufficient funds or over credit limit' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card used is expired' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Amount exceeds Withdrawal Limit' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card cannot be honoured for payment' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Transaction is not permitted for the cardholder' status_text: NotProcessed kind: error - code: '708' description: Payment request timed out, please retry after some time status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card is restricted for usage' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Entered Card number is invalid' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Invalid Card Expiry' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card not supported' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card Authorisation Failed' status_text: NotProcessed kind: error - code: '913' description: Missing or invalid attributes present in payment request status_text: NotProcessed kind: error - code: '913' description: 'Payment declined: Currency not supported for payment' status_text: NotProcessed kind: error - code: '466' description: Credit Card form of payment is not supported for the requested market status_text: NotProcessed kind: error - code: '466' description: Credit card FOP is not applicable for Private fares status_text: NotProcessed kind: error warnings: - code: '150' description: Your First and Middle name will be shortened and joined together on your Virgin Atlantic ticket. This is due to the character limit and won’t cause any check in or boarding issues status_text: Processed kind: warning - code: '424' description: Loyalty Card number does not match with the Name. Please retry adding Frequent Flyer/ Loyalty details in Manage My Booking status_text: Unavailable kind: warning - code: '914' description: We currently support only one Email address. Considered Email address is <> status_text: Processed kind: warning - code: '914' description: We currently support only one Primary Pax. Considered Primary Pax <> status_text: Processed kind: warning - code: '914' description: Invalid Loyalty Program code was used. Please retry adding Frequent Flyer/ Loyalty details in Manage My Booking status_text: Unavailable kind: warning - code: '256' description: Invalid Seat Number for Aircraft Type. <> doesn’t exist status_text: NotProcessed kind: warning - code: '257' description: Invalid Seat Number Format <> status_text: NotProcessed kind: warning - code: '271' description: Number of Seats Requested Exceeds Maximum Allowed status_text: NotProcessed kind: warning - code: '272' description: Number of Seats Requested Does Not Equal the Number in Party status_text: NotProcessed kind: warning - code: '281' description: Specific Seat <> Requested Not Available status_text: NotProcessed kind: warning - code: '290' description: Unable to Process Advance Seat Request. Price Mismatch - Total Amount for Seats should be <> status_text: NotProcessed kind: warning - code: '992' description: Price mismatch – Total Amount charged for seats <> status_text: Processed kind: warning - code: '993' description: Partial Seat Assigned << Seat Numbers>>. Failed to purchase & assign Seat status_text: NotProcessed kind: warning - code: '997' description: Seat purchase failed to execute <> status_text: NotProcessed kind: warning - code: '998' description: Payment for Seat failed <> status_text: NotProcessed kind: warning - code: '999' description: Seat Assignment failed <> status_text: NotProcessed kind: warning - code: '727' description: Mismatch in currency for the selected seat for this flight - <> status_text: NotProcessed kind: warning - code: '185' description: Some service selection failed due to Incompatible Service Request status_text: NotProcessed kind: warning - code: '182' description: SSR Selection Failed. The Selected Service has been waitlisted status_text: Retry kind: warning - code: 76H description: Payment processing is pending status_text: Processed kind: warning - message: SeatAvailability docs: https://ndc.virginatlantic.com/docs/seatavailability/error-response error_count: 11 warning_count: 4 errors: - code: '111' description: Invalid Agent's Code. status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or system identification. status_text: NotProcessed kind: error - code: '911' description: Internal error (unknown internal technical error). status_text: Unknown kind: error - code: '912' description: Incomplete message - data missing in query/request. status_text: NotProcessed kind: error - code: '913' description: Item/data not found or data not existing in processing host. status_text: Unavailable kind: error - code: '129' description: No PNR or Order ID match found. status_text: Unavailable kind: error - code: '219' description: Unable to return seat map - All flight segments within the order are operated by Non-VS carriers. status_text: Unavailable kind: error - code: '197' description: Unable to return seat map - All passengers have already reserved seats. status_text: Unavailable kind: error - code: '129' description: PNR not eligible for processing in NDC. status_text: Unavailable kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error - code: '208' description: Request Validation - Advance Seat Selection Not Available, Flight Already Departed status_text: Unavailable kind: error warnings: - code: '200' description: Advance Seat Selection Not Available for this Flight - status_text: Unavailable kind: warning - code: '727' description: Mismatch in Currency between selected OfferPrice and Seat Price for this flight - status_text: NotProcessed kind: warning - code: '207' description: One or more passenger(s) within the order have already reserved seats - Change seat is not allowed. status_text: Unavailable kind: warning - code: '466' description: Only credit card payment is supported for paid seat selection status_text: Processed kind: warning - message: ServiceList docs: https://ndc.virginatlantic.com/docs/servicelist/error-response error_count: 11 warning_count: 1 errors: - code: '912' description: Please complete all mandatory fields in ServiceListRQ as per given Specifications. status_text: NotProcessed kind: error - code: '913' description: Invalid Request/OrderChange/SelectedPricedOffer/OfferID value is entered. status_text: Unavailable kind: error - code: '911' description: Internal error (unknown internal technical error). status_text: Unknown kind: error - code: '717' description: Missing and/or invalid Corporate and/or system identification status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or Aggregator information. status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or system identification. status_text: NotProcessed kind: error - code: '911' description: Invalid OfferID. status_text: NotProcessed kind: error - code: '129' description: No Order ID match found. status_text: Unavailable kind: error - code: 76H description: Ancillary Services not available for the request Order/Priced Offer. status_text: Unavailable kind: error - code: '368' description: The requested Seller is not authorised to access the service. status_text: NotProcessed kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error warnings: - code: 76H description: Ancillary Services not available for the request flight segment . status_text: Unavailable kind: warning - message: OrderRetrieve docs: https://ndc.virginatlantic.com/docs/orderretrieve/error-response error_count: 13 warning_count: 2 errors: - code: '912' description: Please complete all mandatory fields in request as per given specifications status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or system identification status_text: NotProcessed kind: error - code: '911' description: Internal Error status_text: Unknown kind: error - code: '914' description: Invalid format/data - data does not match syntax rules status_text: NotProcessed kind: error - code: '314' description: Name element data invalid. Enter only letters or blanks in the name field (applies for Title, Given, Surname) status_text: NotProcessed kind: error - code: '150' description: GivenName too long status_text: NotProcessed kind: error - code: '149' description: Surname too long status_text: NotProcessed kind: error - code: '129' description: No PNR or Order ID match found status_text: Unavailable kind: error - code: '368' description: Not authorized (combination of Corporate and/or Participant IDs not valid) status_text: NotProcessed kind: error - code: '160' description: Passenger name in message does not match name in booking file/PNR status_text: NotProcessed kind: error - code: '303' description: Unable to retrieve Order - Payment Time Limit has expired and the itinerary has been cancelled status_text: Unavailable kind: error - code: '129' description: PNR not eligible for processing in NDC status_text: Unavailable kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error warnings: - code: '214' description: Your selected seats and services will be cancelled due to Flight Disruption status_text: Processed kind: warning - code: 76H description: Payment processing is pending. status_text: Processed kind: warning - message: OrderReshop docs: https://ndc.virginatlantic.com/docs/orderreshop/error-response error_count: 20 warning_count: 2 errors: - code: '129' description: No Order ID match found status_text: Unavailable kind: error - code: '717' description: Missing and/or invalid travel agent and/or system identification status_text: NotProcessed kind: error - code: '129' description: No PNR match found status_text: Unavailable kind: error - code: '12' description: Request Validation - Wrong Cabin code in the request status_text: NotProcessed kind: error - code: '129' description: Requested Journey not OPEN - Associated Service ID's not OPEN status_text: Unavailable kind: error - code: '914' description: Invalid or missing count of OrderItem status_text: NotProcessed kind: error - code: '129' description: No Service ID or Service ID match found status_text: Unavailable kind: error - code: '914' description: Invalid OrderItem found status_text: NotProcessed kind: error - code: '129' description: Invalid Request. Retain Service ID is not expected in the Reshop request status_text: Unavailable kind: error - code: '102' description: Invalid Date - Not in Chronological Order status_text: NotProcessed kind: error - code: '496' description: No Offers found status_text: NotProcessed kind: error - code: '914' description: Please complete all mandatory fields in OrderReshop as per given Specifications. status_text: NotProcessed kind: error - code: '102' description: Please provide valid TimeAfterDuration and TimeBeforeDuration status_text: NotProcessed kind: error - code: '102' description: TimeAfterDuration and TimeBeforeDuration should be within the same day as the requested date status_text: NotProcessed kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error - code: '137' description: Name Correction not permitted on partially flown bookings status_text: NotProcessed kind: error - code: '137' description: Name Correction permitted only on VS and DL operated flights status_text: NotProcessed kind: error - code: '137' description: Full surname changes are only permitted in exceptional circumstances. Please refer to the Airline’s policy or contact the Airline directly status_text: NotProcessed kind: error - code: '137' description: Name Correction not permitted more than once per booking status_text: NotProcessed kind: error - code: '368' description: The requested Seller is not authorised to access the service status_text: NotProcessed kind: error warnings: - code: '214' description: Your selected seats will be cancelled due to flight segment changes. Please select new seats for your revised booking status_text: Processed kind: warning - code: '142' description: Name Correction will remove your APIS information from the PNR. Please resubmit APIS after the correction status_text: Processed kind: warning - message: OrderQuote docs: https://ndc.virginatlantic.com/docs/orderquote/error-response error_count: 17 warning_count: 1 errors: - code: '912' description: Please complete all mandatory fields in OfferPriceRQ as per given Specifications status_text: NotProcessed kind: error - code: '129' description: No PNR or Order ID match found status_text: NotProcessed kind: error - code: '913' description: Invalid Offer ID/OfferItemID for the Selected Offer status_text: NotProcessed kind: error - code: '368' description: Request Validation - Invalid Travel Agent calling OrderID in the request status_text: NotProcessed kind: error - code: '914' description: Invalid or missing count of Passenger Type Code status_text: NotProcessed kind: error - code: '476' description: Duplicate PaxID entered for {PaxID} status_text: NotProcessed kind: error - code: '143' description: Invalid or Ineligible Passenger Type Code status_text: NotProcessed kind: error - code: '143' description: No passenger/ traveller list specified or empty status_text: NotProcessed kind: error - code: '324' description: Number of infants exceeds maximum allowed per adult passenger status_text: NotProcessed kind: error - code: '68' description: Max accepted non-infant passengers is 9 status_text: NotProcessed kind: error - code: '911' description: Internal error (unknown internal technical error) status_text: Unknown kind: error - code: '717' description: Missing and/or invalid Corporate and/or system identification status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or Aggregator information status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or system identification status_text: NotProcessed kind: error - code: '303' description: Unable to retrieve Order - Payment Time Limit has expired and the itinerary has been cancelled status_text: Unavailable kind: error - code: '368' description: Seller not authorised to access this service - No ticketing authority status_text: NotProcessed kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error warnings: - code: '157' description: Business Function Not Supported status_text: Processed kind: warning - message: OrderChange docs: https://ndc.virginatlantic.com/docs/orderchange/error-response error_count: 66 warning_count: 3 errors: - code: '912' description: Ordinal/OrgRole/Participant Name is mandatory in the request status_text: NotProcessed kind: error - code: '912' description: OfferRefID is mandatory in the request status_text: NotProcessed kind: error - code: '912' description: OwnerCode is mandatory in the request status_text: NotProcessed kind: error - code: '912' description: OfferItemRefID is mandatory in the request status_text: NotProcessed kind: error - code: '912' description: PaxRefID is mandatory in the request status_text: NotProcessed kind: error - code: '912' description: OrderID is mandatory in the request status_text: NotProcessed kind: error - code: '913' description: Invalid OfferItemID for the SelectedOffer/OfferID (Call again OrderChangeRQ) status_text: Unavailable kind: error - code: '727' description: Invalid Organization Role /or system identification status_text: NotProcessed kind: error - code: '129' description: No PNR match found status_text: Unavailable kind: error - code: '913' description: Invalid Request/OrderChange/SelectedPricedOffer/OfferID value is entered status_text: Unavailable kind: error - code: '727' description: Invalid Owner Code information status_text: NotProcessed kind: error - code: '912' description: The selected offer requires additional amount to be paid. Contact airline to process the change status_text: NotProcessed kind: error - code: '913' description: Invalid PaxRefID for the SelectedOffer/OfferID (Call again OrderChangeRQ) status_text: Unavailable kind: error - code: '368' description: Request Validation - Invalid Travel Agent calling OrderID in the request status_text: NotProcessed kind: error - code: '73' description: Invalid age for PTC status_text: NotProcessed kind: error - code: '303' description: Unable to retrieve Order - Payment Time Limit has expired and the itinerary has been cancelled status_text: Unavailable kind: error - code: '912' description: Incomplete message - data missing in query. Missing Date of Birth for passenger status_text: NotProcessed kind: error - code: '912' description: Incomplete message - data missing in query. Missing Gender for passenger status_text: NotProcessed kind: error - code: '395' description: Order/PNR already ticketed status_text: NotProcessed kind: error - code: '290' description: Unable to Process Advance Seat Request. Price Mismatch - Total Amount for Seats does not match status_text: NotProcessed kind: error - code: '729' description: Incorrect Currency code in the request for the Selected seat Offer. status_text: NotProcessed kind: error - code: '290' description: Unable to Process Advance Seat Request - Seat ColumnID format passed in the request is not valid. status_text: NotProcessed kind: error - code: '290' description: Unable to Process Advance Seat Request - more than one seat is requested per passenger per flight segment. status_text: NotProcessed kind: error - code: '290' description: Unable to Process Advance Seat Request - same seat is requested for more than one passenger for the same flight segment. status_text: NotProcessed kind: error - code: '290' description: Unable to Process Advance Seat Request - requested seat number is not valid. status_text: NotProcessed kind: error - code: '290' description: Unable to Process Advance Seat Request - the requested seat(s) have already been reserved. status_text: NotProcessed kind: error - code: '290' description: Unable to Process Advance Seat Request - Technical error. status_text: NotProcessed kind: error - code: '290' description: Unable to Process Advance Seat Request - one or more of the requested seats are not available. status_text: NotProcessed kind: error - code: '129' description: PNR not eligible for processing in NDC status_text: Unavailable kind: error - code: '914' description: GST Details Validation - Invalid Country Code in the request status_text: NotProcessed kind: error - code: '914' description: GST Details Validation - Invalid Organisation Name in the request status_text: NotProcessed kind: error - code: '914' description: GST Details Validation – Invalid GST Number in the request status_text: NotProcessed kind: error - code: '914' description: GST Details Validation - Invalid E-Mail details in the request status_text: NotProcessed kind: error - code: '914' description: GST Details Validation - Invalid address details in the request status_text: NotProcessed kind: error - code: '914' description: GST Details Validation - Invalid Phone number in the request status_text: NotProcessed kind: error - code: '914' description: 'APIS data: Invalid data found for <>' status_text: NotProcessed kind: error - code: '368' description: Seller not authorised to access this service - No ticketing authority. status_text: NotProcessed kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Entered Card number is invalid' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Mandatory card fields are missing' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Invalid CVC/CVN provided' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Invalid expiry date provided' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Invalid 3DS secure values provided' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Amount more than permitted limit' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Insufficient funds or over credit limit' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card used is expired' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Amount exceeds Withdrawal Limit' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card cannot be honoured for payment' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Transaction is not permitted for the cardholder' status_text: NotProcessed kind: error - code: '708' description: Payment request timed out, please retry after some time status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card is restricted for usage' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Entered Card number is invalid' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Invalid Card Expiry' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card not supported' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card Authorization Failed' status_text: NotProcessed kind: error - code: '708' description: 'Payment declined: Card Authorisation Failed' status_text: NotProcessed kind: error - code: '913' description: Missing or invalid attributes present in payment request status_text: NotProcessed kind: error - code: '913' description: 'Payment declined: Currency not supported for payment' status_text: NotProcessed kind: error - code: '466' description: Credit Card form of payment is not supported for the requested market status_text: NotProcessed kind: error - code: 76H description: Divide is not allowed for PNRs with a single passenger status_text: NotProcessed kind: error - code: 76H description: Divide is not allowed for PNRs with an infant associated with a single adult status_text: NotProcessed kind: error - code: 76H description: Divide is not allowed for PNRs where an adult with an associated infant is selected for split status_text: NotProcessed kind: error - code: 76H description: Divide is not allowed for PNRs where child or young adult is selected without an accompanying adult status_text: NotProcessed kind: error - code: 76H description: Divide is not allowed for PNRs with partially flown segments status_text: NotProcessed kind: error - code: 76H description: 'Invalid divide request: No valid passengers selected for split' status_text: NotProcessed kind: error - code: '318' description: Provide Contact details - Add at least one ContactInfo record to proceed with the child Order status_text: NotProcessed kind: error warnings: - code: '290' description: Unable to Process Advance Seat Request for <>. status_text: Processed kind: warning - code: '185' description: Some service selection failed due to Incompatible Service Request status_text: NotProcessed kind: warning - code: '785' description: Please initiate the {XX.XX}{CurrencyCode} Refund Amount by submitting the airline’s manual form. Kindly use the URL provided status_text: Processed kind: warning - message: OrderList docs: https://ndc.virginatlantic.com/docs/orderlist/error-response error_count: 6 warning_count: 0 errors: - code: '912' description: Invalid date range in search filter. Please select a range within days status_text: NotProcessed kind: error - code: '912' description: The selected flight date is in the past. Please choose a valid upcoming date status_text: NotProcessed kind: error - code: '912' description: Invalid search filter combination in Order List request. Please review and adjust the selected criteria status_text: NotProcessed kind: error - code: '912' description: Invalid search filter criteria. Acceptable values are 'PAID' or 'UNPAID status_text: NotProcessed kind: error - code: '912' description: 'Invalid search filter: Use ''CreationDateTime'' filter along with payment filter criteria' status_text: NotProcessed kind: error - code: '912' description: No Matched Order ID found for the search criteria status_text: Unavailable kind: error warnings: [] - message: OrderHistory docs: https://ndc.virginatlantic.com/docs/orderhistory/error-response error_count: 6 warning_count: 0 errors: - code: '912' description: Please complete all mandatory fields in request as per given specifications status_text: NotProcessed kind: error - code: '717' description: Missing and/or invalid travel agent and/or system identification status_text: NotProcessed kind: error - code: '911' description: Internal Error status_text: Unknown kind: error - code: '914' description: Invalid format/data - data does not match syntax rules status_text: NotProcessed kind: error - code: '129' description: No PNR or Order ID match found status_text: Unavailable kind: error - code: '912' description: Invalid ordinal number - should start from 1 status_text: NotProcessed kind: error warnings: [] codes_by_message: - code: '100' kind: error messages: - AirShopping - code: '102' kind: error messages: - AirShopping - OrderReshop - code: '103' kind: error messages: - AirShopping - code: '111' kind: error messages: - AirShopping - SeatAvailability - code: '12' kind: error messages: - AirShopping - OrderReshop - code: '129' kind: error messages: - OrderChange - OrderHistory - OrderQuote - OrderReshop - OrderRetrieve - SeatAvailability - ServiceList - code: '130' kind: error messages: - AirShopping - code: '137' kind: error messages: - OrderReshop - code: '143' kind: error messages: - AirShopping - OfferPrice - OrderQuote - code: '149' kind: error messages: - OrderCreate - OrderRetrieve - code: '150' kind: error messages: - OrderRetrieve - code: '151' kind: error messages: - OrderCreate - code: '152' kind: error messages: - OrderCreate - code: '160' kind: error messages: - OrderRetrieve - code: '197' kind: error messages: - SeatAvailability - code: '208' kind: error messages: - SeatAvailability - code: '219' kind: error messages: - SeatAvailability - code: '290' kind: error messages: - OrderChange - code: '303' kind: error messages: - OrderChange - OrderQuote - OrderRetrieve - code: '314' kind: error messages: - OrderCreate - OrderRetrieve - code: '316' kind: error messages: - OrderCreate - code: '317' kind: error messages: - OrderCreate - code: '318' kind: error messages: - OrderChange - code: '324' kind: error messages: - AirShopping - OfferPrice - OrderQuote - code: '368' kind: error messages: - OfferPrice - OrderChange - OrderCreate - OrderQuote - OrderReshop - OrderRetrieve - ServiceList - code: '386' kind: error messages: - AirShopping - OrderCreate - code: '395' kind: error messages: - OrderChange - code: '399' kind: error messages: - OrderCreate - code: '466' kind: error messages: - OrderChange - OrderCreate - code: '476' kind: error messages: - AirShopping - OfferPrice - OrderCreate - OrderQuote - code: '495' kind: error messages: - OrderCreate - code: '496' kind: error messages: - AirShopping - OfferPrice - OrderReshop - code: '68' kind: error messages: - AirShopping - OfferPrice - OrderQuote - code: '708' kind: error messages: - OrderChange - OrderCreate - code: '717' kind: error messages: - AirShopping - OfferPrice - OrderCreate - OrderHistory - OrderQuote - OrderReshop - OrderRetrieve - SeatAvailability - ServiceList - code: '724' kind: error messages: - AirShopping - code: '727' kind: error messages: - OrderChange - OrderCreate - code: '729' kind: error messages: - OrderChange - code: '73' kind: error messages: - OrderChange - OrderCreate - code: 75G kind: error messages: - AirShopping - code: 76H kind: error messages: - OrderChange - ServiceList - code: '8' kind: error messages: - AirShopping - code: '903' kind: error messages: - AirShopping - code: '911' kind: error messages: - OfferPrice - OrderCreate - OrderHistory - OrderQuote - OrderRetrieve - SeatAvailability - ServiceList - code: '912' kind: error messages: - AirShopping - OfferPrice - OrderChange - OrderCreate - OrderHistory - OrderList - OrderQuote - OrderReshop - OrderRetrieve - SeatAvailability - ServiceList - code: '913' kind: error messages: - AirShopping - OfferPrice - OrderChange - OrderCreate - OrderQuote - SeatAvailability - ServiceList - code: '914' kind: error messages: - AirShopping - OfferPrice - OrderChange - OrderCreate - OrderHistory - OrderQuote - OrderReshop - OrderRetrieve - code: '921' kind: error messages: - OrderCreate - code: '923' kind: error messages: - OrderCreate - code: '142' kind: warning messages: - OrderReshop - code: '150' kind: warning messages: - OrderCreate - code: '157' kind: warning messages: - OrderQuote - code: '182' kind: warning messages: - OrderCreate - code: '185' kind: warning messages: - OrderChange - OrderCreate - code: '200' kind: warning messages: - SeatAvailability - code: '207' kind: warning messages: - SeatAvailability - code: '214' kind: warning messages: - OrderReshop - OrderRetrieve - code: '256' kind: warning messages: - OrderCreate - code: '257' kind: warning messages: - OrderCreate - code: '271' kind: warning messages: - OrderCreate - code: '272' kind: warning messages: - OrderCreate - code: '281' kind: warning messages: - OrderCreate - code: '290' kind: warning messages: - OrderChange - OrderCreate - code: '424' kind: warning messages: - OrderCreate - code: '466' kind: warning messages: - SeatAvailability - code: '711' kind: warning messages: - OfferPrice - code: 71A kind: warning messages: - AirShopping - code: 71B kind: warning messages: - AirShopping - OfferPrice - code: '727' kind: warning messages: - OrderCreate - SeatAvailability - code: 76H kind: warning messages: - AirShopping - OrderCreate - OrderRetrieve - ServiceList - code: '785' kind: warning messages: - OrderChange - code: '914' kind: warning messages: - OrderCreate - code: '992' kind: warning messages: - OrderCreate - code: '993' kind: warning messages: - OrderCreate - code: '997' kind: warning messages: - OrderCreate - code: '998' kind: warning messages: - OrderCreate - code: '999' kind: warning messages: - OrderCreate not_documented: - message: OrderChangeNotif note: 'No Error Response page is published for OrderChangeNotif - it is an airline-initiated push message with no seller response defined (Response: N/A).'