generated: '2026-07-28'
method: searched
source: >-
  https://ndc.virginatlantic.com/capability/ndc-roadmap,
  https://ndc.virginatlantic.com/product-release,
  https://ndc.virginatlantic.com/certification,
  https://ndc.virginatlantic.com/docs,
  https://ndc.virginatlantic.com/help/how-to-start-your-build,
  https://virginatlantic.statuspage.io/
description: >-
  How the Virgin Atlantic NDC API is versioned, released and retired. The airline runs a real,
  dated, public roadmap and a per-release notes system, but the release notes themselves sit behind
  the portal login and there is no public status page, no SLA and no published deprecation policy.
versioning:
  scheme: standard-version
  current: IATA NDC 21.3 (schema assets release 21.3.3, XSD version 9.001, id IATA2021.3)
  mechanism: >-
    The API version is the IATA NDC schema release it implements. There is no version request
    header, no URI version segment and no per-account version pin. Documentation pages carry
    independent page-version stamps and a "Last Updated" date (the 21.3 API Reference index was
    v 12.0, last updated 23 Jul 2026, when probed).
  docs: https://ndc.virginatlantic.com/docs
  previous: >-
    Virgin Atlantic previously certified on the IATA NDC 18.1 standard (first airline to achieve NDC
    Level 3 on 18.1) before moving to 21.3.
deprecation:
  policy_url: null
  policy_published: false
  sunset_header: false
  note: >-
    No deprecation policy, notice period, sunset schedule or RFC 8594 Sunset/Deprecation header
    support is published anywhere on VS NDC Connect or the partner hub. The one lifecycle guarantee
    that is published runs the other way - on termination of access "credentials may be revoked or
    rotated; system access may be disabled; APIs and connectivity permissions may be withdrawn"
    (NDC Novation Policy 11.1). No Deprecation pointer is emitted.
  deprecated_operations: []
release_notes:
  url: https://ndc.virginatlantic.com/product-release
  public: false
  note: >-
    The Release Notes page is publicly reachable and renders a Release Id / Environment / Title /
    Release Date table with a date-range filter, but the rows require a portal login to load
    ("No matching Records" anonymously). Release cadence and content are therefore partner-visible,
    not public.
  detail: changelog/virgin-atlantic-changelog.yml
roadmap:
  url: https://ndc.virginatlantic.com/capability/ndc-roadmap
  public: true
  note: >-
    A genuinely dated public roadmap. Items are grouped "Selected for Development" (Q2 2026) and
    "Future Delivery", and each carries separate PreLive and Live dates.
  entries:
    - {item: 'OrderHistory - Phase 1 & Servicing Foundations', quarter: Q2 2026, prelive: '2026-04-09', live: '2026-04-26'}
    - {item: ARC Reporting & Settlement Enablement, quarter: Q2 2026, prelive: TBC, live: TBC,
       note: 'ARC settlement (cash FOP for US agents) for Instant Purchase, Change Booking and Cancel flows'}
    - {item: Disruption Handling, quarter: Q2 2026, prelive: TBC, live: TBC,
       note: 'Accept, cancel & refund, and rebook flows for disrupted bookings; updated follow-up actions in OrderView RS'}
    - {item: Corporate Fares, quarter: Q2 2026, prelive: TBC, live: TBC}
    - {item: OrderChangeNotification - Phase 2, quarter: Q2 2026, prelive: TBC, live: TBC,
       note: Notifications for voluntary changes made within the NDC channel}
    - {item: Residual value in NDC, quarter: Q2 2026, prelive: TBC, live: TBC}
    - {item: Airline Profile, quarter: Future Delivery, prelive: TBC, live: TBC,
       note: Reference data and supported routes aligned with NDC 21.3}
    - {item: Involuntary Change, quarter: Future Delivery, prelive: TBC, live: TBC}
    - {item: NDC Certification Tool, quarter: '2026', prelive: TBC, live: TBC,
       note: 'Announced on the certification page: "For 2026, we are planning to provide an NDC Certification Tool."'}
    - {item: GOLD certification tier, quarter: February 2026, prelive: null, live: '2026-02',
       note: 'Third certification tier; RED and SILVER are already live'}
environments:
  detail: sandbox/virgin-atlantic-sandbox.yml
  stages:
    - {name: PreLive, note: Pre-production stage with its own dated release milestones on the roadmap}
    - {name: Live, note: Production; requires RED tier certification and accreditation}
status_page:
  url: null
  public: false
  note: >-
    An Atlassian Statuspage exists at https://virginatlantic.statuspage.io/ but it is INACTIVE and
    private - "This page is currently inactive and can only be viewed by team members." No public
    status or incident history is published for the NDC APIs, and status.virginatlantic.com does not
    resolve. No StatusPage pointer is emitted.
sla:
  url: null
  uptime_target: null
  note: >-
    No uptime target, availability commitment or support-response SLA is published. Support runs
    through the portal ticketing journey and the dedicated NDC Technical Sales Support Desk
    (launched 1 July 2023), with an "Integrated NDC Dedicated Technical Helpdesk" advertised as a
    portal feature.
message_availability:
  note: >-
    The API reference marks the original launch set (AirShopping, OfferPrice, OrderCreate,
    SeatAvailability, OrderRetrieve, OrderReshop, OrderQuote, OrderChange) as available, with
    ServiceList, OrderList, OrderHistory, OrderChangeNotif and post-sale SeatAvailability listed as
    a later delivery wave. OrderHistory Phase 1 went live 26 April 2026 per the roadmap.