vocabulary: name: Voiio Vocabulary description: >- Domain vocabulary for Voiio's employee assistance and work-life balance platform, covering HR wellbeing concepts, service modules, and integration patterns. version: '2026-05-03' terms: - term: Employee Assistance Program (EAP) definition: >- A confidential workplace benefit providing employees with short-term counseling, referrals, and support resources for personal and professional challenges. Voiio is categorized as an EAP provider in the German market. tags: - HR - Benefits - term: Work-Life Balance definition: >- The equilibrium between professional and personal life responsibilities. Voiio's platform positioning centers on supporting employees across all life stages to maintain this balance. tags: - Wellness - Core Concept - term: Magic Link definition: >- Voiio's primary integration mechanism — an authenticated URL that provides seamless single sign-on access to the Voiio platform from within an employer's existing HR software or intranet, without requiring separate credentials. tags: - Integration - Authentication - term: White Label definition: >- A customization approach where the Voiio platform is branded with the employer's corporate design (colors, logo, domain) to present a seamless employee experience. tags: - Integration - Branding - term: Life Stage Support definition: >- Voiio's framework for categorizing support services by employee life events: Pregnancy & Birth, Babies & Children, School & Teenagers, Marriage & Partnership, Personal Wellness, Eldercare, Diversity. tags: - Service Model - term: DSGVO definition: >- Datenschutz-Grundverordnung — the German implementation of the EU General Data Protection Regulation (GDPR). Voiio maintains DSGVO- compliant data processing for all employee data. tags: - Compliance - Privacy - term: Eldercare definition: >- Support services for employees who have care responsibilities for elderly family members, including advisory, coordination, and referral services. One of Voiio's seven service modules. tags: - Service Module - term: Coaching definition: >- Professional one-on-one support sessions with qualified coaches or counselors available through the Voiio platform for personal and professional development. tags: - Service Type