naftiko: 1.0.0-alpha2
info:
  label: 'Webex Cloud Calling — Features:  Call Queue'
  description: 'Webex Cloud Calling — Features:  Call Queue. 37 operations. Lead operation: Create a Call Queue with Customer
    Assist. Self-contained Naftiko capability covering one Webex business surface.'
  tags:
  - Webex
  - 'Features:  Call Queue'
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    WEBEX_API_KEY: WEBEX_API_KEY
capability:
  consumes:
  - type: http
    namespace: cloud-calling-features-call-queue
    baseUri: ''
    description: 'Webex Cloud Calling — Features:  Call Queue business capability. Self-contained, no shared references.'
    resources:
    - name: telephony-config-locations-locationId-queues
      path: /telephony/config/locations/{locationId}/queues
      operations:
      - name: createcallqueue
        method: POST
        description: Create a Call Queue with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: The location ID where the call queue needs to be created.
          required: true
        - name: orgId
          in: query
          type: string
          description: The organization ID where the call queue needs to be created.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Creates a Customer Assist call queue, when `true`. This requires Customer Assist licensed agents.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-locations-locationId-queues-alternate-availableNumbers
      path: /telephony/config/locations/{locationId}/queues/alternate/availableNumbers
      operations:
      - name: getcallqueuealternateavailablephonenumbers
        method: GET
        description: Get Call Queue Alternate Available Phone Numbers
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Return the list of phone numbers for this location within the given organization. The maximum length
            is 36.
          required: true
        - name: orgId
          in: query
          type: string
          description: List numbers for this organization.
        - name: max
          in: query
          type: number
          description: Limit the number of phone numbers returned to this maximum count. The default is 2000.
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching phone numbers. The default is 0.
        - name: phoneNumber
          in: query
          type: array
          description: Filter phone numbers based on the comma-separated list provided in the `phoneNumber` array.
    - name: telephony-config-locations-locationId-queues-availableNumbers
      path: /telephony/config/locations/{locationId}/queues/availableNumbers
      operations:
      - name: getcallqueueprimaryavailablephonenumbers
        method: GET
        description: Get Call Queue Primary Available Phone Numbers
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Return the list of phone numbers for this location within the given organization. The maximum length
            is 36.
          required: true
        - name: orgId
          in: query
          type: string
          description: List numbers for this organization.
        - name: max
          in: query
          type: number
          description: Limit the number of phone numbers returned to this maximum count. The default is 2000.
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching phone numbers. The default is 0.
        - name: phoneNumber
          in: query
          type: array
          description: Filter phone numbers based on the comma-separated list provided in the `phoneNumber` array.
    - name: telephony-config-locations-locationId-queues-callForwarding-availableNumbers
      path: /telephony/config/locations/{locationId}/queues/callForwarding/availableNumbers
      operations:
      - name: getcallqueuecallforwardavailablephonenumbers
        method: GET
        description: Get Call Queue Call Forward Available Phone Numbers
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Return the list of phone numbers for this location within the given organization. The maximum length
            is 36.
          required: true
        - name: orgId
          in: query
          type: string
          description: List numbers for this organization.
        - name: max
          in: query
          type: number
          description: Limit the number of phone numbers returned to this maximum count. The default is 2000.
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching phone numbers. The default is 0.
        - name: phoneNumber
          in: query
          type: array
          description: Filter phone numbers based on the comma-separated list provided in the `phoneNumber` array.
        - name: ownerName
          in: query
          type: string
          description: Return the list of phone numbers that are owned by the given `ownerName`. Maximum length is 255.
        - name: extension
          in: query
          type: string
          description: Returns the list of PSTN phone numbers with the given `extension`.
    - name: telephony-config-locations-locationId-queues-queueId
      path: /telephony/config/locations/{locationId}/queues/{queueId}
      operations:
      - name: deletecallqueue
        method: DELETE
        description: Delete a Call Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location from which to delete a call queue.
          required: true
        - name: queueId
          in: path
          type: string
          description: Delete the call queue with the matching ID.
          required: true
        - name: orgId
          in: query
          type: string
          description: Delete the call queue from this organization.
      - name: getcallqueuewithcustomerassist
        method: GET
        description: Get Details for a Call Queue with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Retrieves the details of a call queue in this location.
          required: true
        - name: queueId
          in: path
          type: string
          description: Retrieves the details of call queue with this identifier.
          required: true
        - name: orgId
          in: query
          type: string
          description: Retrieves the details of a call queue in this organization.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Must be set to `true`, to view the details of a call queue with Customer Assist license. This can otherwise
            be ommited or set to `false`.
      - name: updatecallqueue
        method: PUT
        description: Update a Call Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which this call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Update setting for the call queue with the matching ID.
          required: true
        - name: orgId
          in: query
          type: string
          description: Update call queue settings from this organization.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-locations-locationId-queues-queueId-announcements
      path: /telephony/config/locations/{locationId}/queues/{queueId}/announcements
      operations:
      - name: listcallqueueannouncementfiles
        method: GET
        description: Read the List of Call Queue Announcement Files
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which this call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Retrieve anouncement files for the call queue with this identifier.
          required: true
        - name: orgId
          in: query
          type: string
          description: Retrieve announcement files for a call queue from this organization.
    - name: telephony-config-locations-locationId-queues-queueId-announcements-fileName
      path: /telephony/config/locations/{locationId}/queues/{queueId}/announcements/{fileName}
      operations:
      - name: deletecallqueueannouncementfile
        method: DELETE
        description: Delete a Call Queue Announcement File
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Delete an announcement for a call queue in this location.
          required: true
        - name: queueId
          in: path
          type: string
          description: Delete an announcement for the call queue with this identifier.
          required: true
        - name: fileName
          in: path
          type: string
          required: true
        - name: orgId
          in: query
          type: string
          description: Delete call queue announcement from this organization.
    - name: telephony-config-locations-locationId-queues-queueId-callForwarding
      path: /telephony/config/locations/{locationId}/queues/{queueId}/callForwarding
      operations:
      - name: getcallqueuecallforwardingsettings
        method: GET
        description: Get Call Forwarding Settings for a Call Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which this call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Retrieve the call forwarding settings for this call queue.
          required: true
        - name: orgId
          in: query
          type: string
          description: Retrieve call queue forwarding settings from this organization.
      - name: updatecallqueuecallforwardingsettings
        method: PUT
        description: Update Call Forwarding Settings for a Call Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which this call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Update call forwarding settings for this call queue.
          required: true
        - name: orgId
          in: query
          type: string
          description: Update call queue forwarding settings from this organization.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-locations-locationId-queues-queueId-callForwarding-actions-swit
      path: /telephony/config/locations/{locationId}/queues/{queueId}/callForwarding/actions/switchMode/invoke
      operations:
      - name: switchcallqueuecallforwardingmode
        method: POST
        description: Switch Mode for Call Forwarding Settings for a Call Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: '`Location` in which this `call queue` exists.'
          required: true
        - name: queueId
          in: path
          type: string
          description: Switch operating mode to normal operations for this `call queue`.
          required: true
        - name: orgId
          in: query
          type: string
          description: Switch operating mode as per normal operations for the `call queue` from this organization.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-locations-locationId-queues-queueId-callForwarding-selectiveRul
      path: /telephony/config/locations/{locationId}/queues/{queueId}/callForwarding/selectiveRules
      operations:
      - name: createcallqueueselectivecallforwardingrule
        method: POST
        description: Create a Selective Call Forwarding Rule for a Call Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which the call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Create the rule for this call queue.
          required: true
        - name: orgId
          in: query
          type: string
          description: Create the call queue rule for this organization.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-locations-locationId-queues-queueId-callForwarding-selectiveRul
      path: /telephony/config/locations/{locationId}/queues/{queueId}/callForwarding/selectiveRules/{ruleId}
      operations:
      - name: getcallqueueselectivecallforwardingrule
        method: GET
        description: Get Selective Call Forwarding Rule for a Call Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which to call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Retrieve setting for a rule for this call queue.
          required: true
        - name: ruleId
          in: path
          type: string
          description: Call queue rule you are retrieving settings for.
          required: true
        - name: orgId
          in: query
          type: string
          description: Retrieve call queue rule settings for this organization.
      - name: updatecallqueueselectivecallforwardingrule
        method: PUT
        description: Update a Selective Call Forwarding Rule for a Call Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which this call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Update settings for a rule for this call queue.
          required: true
        - name: ruleId
          in: path
          type: string
          description: Call queue rule you are updating settings for.
          required: true
        - name: orgId
          in: query
          type: string
          description: Update call queue rule settings for this organization.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
      - name: deletecallqueueselectivecallforwardingrule
        method: DELETE
        description: Delete a Selective Call Forwarding Rule for a Call Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which this call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Delete the rule for this call queue.
          required: true
        - name: ruleId
          in: path
          type: string
          description: Call queue rule you are deleting.
          required: true
        - name: orgId
          in: query
          type: string
          description: Delete call queue rule from this organization.
    - name: telephony-config-locations-locationId-queues-queueId-forcedForward
      path: /telephony/config/locations/{locationId}/queues/{queueId}/forcedForward
      operations:
      - name: getcallqueueforcedforward
        method: GET
        description: Get Details for a Call Queue Forced Forward
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Retrieve settings for a call queue in this location.
          required: true
        - name: queueId
          in: path
          type: string
          description: Retrieve settings for the call queue with this identifier.
          required: true
        - name: orgId
          in: query
          type: string
          description: Retrieve call queue settings from this organization.
      - name: updatecallqueueforcedforward
        method: PUT
        description: Update a Call Queue Forced Forward Service
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which this call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Update setting for the call queue with the matching ID.
          required: true
        - name: orgId
          in: query
          type: string
          description: Update call queue settings from this organization.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-locations-locationId-queues-queueId-holidayService
      path: /telephony/config/locations/{locationId}/queues/{queueId}/holidayService
      operations:
      - name: getcallqueueholidayservice
        method: GET
        description: Get Details for a Call Queue Holiday Service
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Retrieve settings for a call queue in this location.
          required: true
        - name: queueId
          in: path
          type: string
          description: Retrieve settings for the call queue with this identifier.
          required: true
        - name: orgId
          in: query
          type: string
          description: Retrieve call queue settings from this organization.
      - name: updatecallqueueholidayservice
        method: PUT
        description: Update a Call Queue Holiday Service
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which this call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Update setting for the call queue with the matching ID.
          required: true
        - name: orgId
          in: query
          type: string
          description: Update call queue settings from this organization.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-locations-locationId-queues-queueId-nightService
      path: /telephony/config/locations/{locationId}/queues/{queueId}/nightService
      operations:
      - name: getcallqueuenightservice
        method: GET
        description: Get Details for a Call Queue Night Service
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Retrieve settings for a call queue in this location.
          required: true
        - name: queueId
          in: path
          type: string
          description: Retrieve settings for the call queue night service with this identifier.
          required: true
        - name: orgId
          in: query
          type: string
          description: Retrieve call queue night service settings from this organization.
      - name: updatecallqueuenightservice
        method: PUT
        description: Update a Call Queue Night Service
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Update settings for a call queue in this location.
          required: true
        - name: queueId
          in: path
          type: string
          description: Update settings for the call queue night service with this identifier.
          required: true
        - name: orgId
          in: query
          type: string
          description: Update call queue night service settings from this organization.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-locations-locationId-queues-queueId-strandedCalls
      path: /telephony/config/locations/{locationId}/queues/{queueId}/strandedCalls
      operations:
      - name: getcallqueuestrandedcalls
        method: GET
        description: Get Details for a Call Queue Stranded Calls
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Retrieve settings for a call queue in this location.
          required: true
        - name: queueId
          in: path
          type: string
          description: Retrieve settings for the call queue with this identifier.
          required: true
        - name: orgId
          in: query
          type: string
          description: Retrieve call queue settings from this organization.
      - name: updatecallqueuestrandedcalls
        method: PUT
        description: Update a Call Queue Stranded Calls Service
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: path
          type: string
          description: Location in which this call queue exists.
          required: true
        - name: queueId
          in: path
          type: string
          description: Update setting for the call queue with the matching ID.
          required: true
        - name: orgId
          in: query
          type: string
          description: Update call queue settings from this organization.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-queues
      path: /telephony/config/queues
      operations:
      - name: listcallqueues
        method: GET
        description: Read the List of Call Queues with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgId
          in: query
          type: string
          description: Returns the list of call queues in this organization.
        - name: locationId
          in: query
          type: string
          description: Returns the list of call queues in this location.
        - name: max
          in: query
          type: number
          description: Limit the number of objects returned to this maximum count.
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching objects.
        - name: name
          in: query
          type: string
          description: Returns only the call queues matching the given name.
        - name: phoneNumber
          in: query
          type: string
          description: Returns only the call queues matching the given primary phone number or extension.
        - name: departmentId
          in: query
          type: string
          description: Returns only call queues matching the given department ID.
        - name: departmentName
          in: query
          type: string
          description: Returns only call queues matching the given department name.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Returns only the list of call queues with Customer Assist license when `true`, otherwise returns the
            list of Customer Experience Basic call queues.
    - name: telephony-config-queues-agents
      path: /telephony/config/queues/agents
      operations:
      - name: listcallqueueagents
        method: GET
        description: Read the List of Call Queue Agents with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgId
          in: query
          type: string
          description: List call queues agents in this organization.
        - name: locationId
          in: query
          type: string
          description: Return only the call queue agents in this location.
        - name: queueId
          in: query
          type: string
          description: Only return call queue agents with the matching queue ID.
        - name: max
          in: query
          type: number
          description: Limit the number of objects returned to this maximum count.
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching objects.
        - name: name
          in: query
          type: string
          description: Returns only the list of call queue agents that match the given name.
        - name: phoneNumber
          in: query
          type: string
          description: Returns only the list of call queue agents that match the given phone number or extension.
        - name: joinEnabled
          in: query
          type: boolean
          description: Returns only the list of call queue agents that match the given `joinEnabled` value.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Returns only the list of call queues with Customer Assist license when `true`, otherwise returns the
            list of Customer Experience Basic call queues.
        - name: order
          in: query
          type: string
          description: Sort results alphabetically by call queue agent's name, in ascending or descending order.
    - name: telephony-config-queues-agents-availableAgents
      path: /telephony/config/queues/agents/availableAgents
      operations:
      - name: getcallqueueavailableagents
        method: GET
        description: Get Call Queue Available Agents
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: locationId
          in: query
          type: string
          description: The location ID of the call queue. Temporary mandatory query parameter, used for performance reasons
            only and not a filter.
          required: true
        - name: orgId
          in: query
          type: string
          description: List available agents for this organization.
        - name: max
          in: query
          type: number
          description: Limit the number of objects returned to this maximum count.
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching objects.
        - name: name
          in: query
          type: string
          description: Search based on name (user first and last name combination).
        - name: phoneNumber
          in: query
          type: string
          description: Search based on number or extension.
        - name: order
          in: query
          type: string
          description: 'Order the available agents according to the designated fields. Up to three comma-separated sort order
            fields may be specified. Available sort fields are: `userI'
    - name: telephony-config-queues-agents-id
      path: /telephony/config/queues/agents/{id}
      operations:
      - name: getcallqueueagent
        method: GET
        description: Get Details for a Call Queue Agent with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: id
          in: path
          type: string
          description: Retrieve call queue agents with this identifier.
          required: true
        - name: orgId
          in: query
          type: string
          description: Retrieve call queue agents from this organization.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Must be set to `true` to view the details of an agent with Customer Assist license. This can otherwise
            be ommited or set to `false`.
        - name: max
          in: query
          type: number
          description: Limit the number of objects returned to this maximum count.
          required: true
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching objects.
          required: true
    - name: telephony-config-queues-agents-id-settings
      path: /telephony/config/queues/agents/{id}/settings
      operations:
      - name: updateagentcallqueuesettings
        method: PUT
        description: Update an Agent's Settings of One or More Call Queues with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: id
          in: path
          type: string
          description: Identifier of the agent to be updated.
          required: true
        - name: orgId
          in: query
          type: string
          description: Update the settings of an agent in this organization.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Must be set to `true` to modify an agent that has Customer Assist license. This can otherwise be ommited
            or set to `false`.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-supervisors
      path: /telephony/config/supervisors
      operations:
      - name: listcallqueuesupervisors
        method: GET
        description: Get List of Supervisors with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgId
          in: query
          type: string
          description: List the supervisors in this organization.
        - name: max
          in: query
          type: number
          description: Limit the number of objects returned to this maximum count.
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching objects.
        - name: name
          in: query
          type: string
          description: Only return the supervisors that match the given name.
        - name: phoneNumber
          in: query
          type: string
          description: Only return the supervisors that match the given phone number, extension, or ESN.
        - name: order
          in: query
          type: string
          description: Sort results alphabetically by supervisor name, in ascending or descending order.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Returns only the list of supervisors with Customer Assist license, when `true`. Otherwise returns the
            list of supervisors with Customer Experience Basic license
      - name: createcallqueuesupervisor
        method: POST
        description: Create a Supervisor with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgId
          in: query
          type: string
          description: The organization ID where the supervisor needs to be created.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Creates a Customer Assist queue supervisor, when `true`. Customer Assist queue supervisors must have
            a Customer Assist license.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
      - name: deletebulkcallqueuesupervisors
        method: DELETE
        description: Delete Bulk Supervisors
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgId
          in: query
          type: string
          description: Delete supervisors in bulk for this organization.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    - name: telephony-config-supervisors-availableAgents
      path: /telephony/config/supervisors/availableAgents
      operations:
      - name: listavailablecallqueueagents
        method: GET
        description: List Available Agents with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgId
          in: query
          type: string
          description: List of available agents in a supervisor's list for this organization.
        - name: max
          in: query
          type: number
          description: Limit the number of objects returned to this maximum count.
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching objects.
        - name: name
          in: query
          type: string
          description: Returns only the agents that match the given name.
        - name: phoneNumber
          in: query
          type: string
          description: Returns only the agents that match the phone number, extension, or ESN.
        - name: order
          in: query
          type: string
          description: Sort results alphabetically by supervisor name, in ascending or descending order.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Returns only the list of available agents with Customer Assist license, when `true`. When ommited or
            set to `false`, will return the list of available agents wi
    - name: telephony-config-supervisors-availableSupervisors
      path: /telephony/config/supervisors/availableSupervisors
      operations:
      - name: listavailablecallqueuesupervisors
        method: GET
        description: List Available Supervisors with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgId
          in: query
          type: string
          description: List the available supervisors in this organization.
        - name: max
          in: query
          type: number
          description: Limit the number of objects returned to this maximum count.
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching objects.
        - name: name
          in: query
          type: string
          description: Only return the supervisors that match the given name.
        - name: phoneNumber
          in: query
          type: string
          description: Only return the supervisors that match the given phone number, extension, or ESN.
        - name: order
          in: query
          type: string
          description: Sort results alphabetically by supervisor name, in ascending or descending order.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Returns only the list of available supervisors with Customer Assist license, when `true`. When ommited
            or set to 'false', will return the list of available supe
    - name: telephony-config-supervisors-supervisorId
      path: /telephony/config/supervisors/{supervisorId}
      operations:
      - name: deletecallqueuesupervisor
        method: DELETE
        description: Delete a Supervisor
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: supervisorId
          in: path
          type: string
          description: Delete the specified supervisor.
          required: true
        - name: orgId
          in: query
          type: string
          description: Delete the supervisor in the specified organization.
      - name: getcallqueuesupervisor
        method: GET
        description: Get Supervisor Detail with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: supervisorId
          in: path
          type: string
          description: List the agents assigned to this supervisor.
          required: true
        - name: orgId
          in: query
          type: string
          description: List the agents assigned to a supervisor in this organization.
        - name: max
          in: query
          type: number
          description: Limit the number of objects returned to this maximum count.
        - name: start
          in: query
          type: number
          description: Start at the zero-based offset in the list of matching objects.
        - name: name
          in: query
          type: string
          description: Only return the agents that match the given name.
        - name: phoneNumber
          in: query
          type: string
          description: Only return agents that match the given phone number, extension, or ESN.
        - name: order
          in: query
          type: string
          description: Sort results alphabetically by supervisor name, in ascending or descending order.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Must be set to `true`, to view the details of a supervisor with Customer Assist license. This can otherwise
            be ommited or set to `false`.
      - name: updatecallqueuesupervisoragents
        method: PUT
        description: Assign or Unassign Agents to Supervisor with Customer Assist
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: supervisorId
          in: path
          type: string
          description: Identifier of the supervisor to be updated.
          required: true
        - name: orgId
          in: query
          type: string
          description: Assign or unassign agents to a supervisor in this organization.
        - name: hasCxEssentials
          in: query
          type: boolean
          description: Must be set to `true` to modify a supervisor with Customer Assist license. This can otherwise be ommited
            or set to `false`.
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: false
    authentication:
      type: bearer
      token: '{{env.WEBEX_API_KEY}}'
  exposes:
  - type: rest
    namespace: cloud-calling-features-call-queue-rest
    port: 8080
    description: 'REST adapter for Webex Cloud Calling — Features:  Call Queue. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.'
    resources:
    - path: /v1/telephony/config/locations/{locationid}/queues
      name: telephony-config-locations-locationid-queues
      description: REST surface for telephony-config-locations-locationId-queues.
      operations:
      - method: POST
        name: createcallqueue
        description: Create a Call Queue with Customer Assist
        call: cloud-calling-features-call-queue.createcallqueue
        with:
          locationId: rest.locationId
          orgId: rest.orgId
          hasCxEssentials: rest.hasCxEssentials
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/alternate/availablenumbers
      name: telephony-config-locations-locationid-queues-alternate-availablenumbers
      description: REST surface for telephony-config-locations-locationId-queues-alternate-availableNumbers.
      operations:
      - method: GET
        name: getcallqueuealternateavailablephonenumbers
        description: Get Call Queue Alternate Available Phone Numbers
        call: cloud-calling-features-call-queue.getcallqueuealternateavailablephonenumbers
        with:
          locationId: rest.locationId
          orgId: rest.orgId
          max: rest.max
          start: rest.start
          phoneNumber: rest.phoneNumber
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/availablenumbers
      name: telephony-config-locations-locationid-queues-availablenumbers
      description: REST surface for telephony-config-locations-locationId-queues-availableNumbers.
      operations:
      - method: GET
        name: getcallqueueprimaryavailablephonenumbers
        description: Get Call Queue Primary Available Phone Numbers
        call: cloud-calling-features-call-queue.getcallqueueprimaryavailablephonenumbers
        with:
          locationId: rest.locationId
          orgId: rest.orgId
          max: rest.max
          start: rest.start
          phoneNumber: rest.phoneNumber
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/callforwarding/availablenumbers
      name: telephony-config-locations-locationid-queues-callforwarding-availablenumbers
      description: REST surface for telephony-config-locations-locationId-queues-callForwarding-availableNumbers.
      operations:
      - method: GET
        name: getcallqueuecallforwardavailablephonenumbers
        description: Get Call Queue Call Forward Available Phone Numbers
        call: cloud-calling-features-call-queue.getcallqueuecallforwardavailablephonenumbers
        with:
          locationId: rest.locationId
          orgId: rest.orgId
          max: rest.max
          start: rest.start
          phoneNumber: rest.phoneNumber
          ownerName: rest.ownerName
          extension: rest.extension
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}
      name: telephony-config-locations-locationid-queues-queueid
      description: REST surface for telephony-config-locations-locationId-queues-queueId.
      operations:
      - method: DELETE
        name: deletecallqueue
        description: Delete a Call Queue
        call: cloud-calling-features-call-queue.deletecallqueue
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
      - method: GET
        name: getcallqueuewithcustomerassist
        description: Get Details for a Call Queue with Customer Assist
        call: cloud-calling-features-call-queue.getcallqueuewithcustomerassist
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
          hasCxEssentials: rest.hasCxEssentials
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatecallqueue
        description: Update a Call Queue
        call: cloud-calling-features-call-queue.updatecallqueue
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}/announcements
      name: telephony-config-locations-locationid-queues-queueid-announcements
      description: REST surface for telephony-config-locations-locationId-queues-queueId-announcements.
      operations:
      - method: GET
        name: listcallqueueannouncementfiles
        description: Read the List of Call Queue Announcement Files
        call: cloud-calling-features-call-queue.listcallqueueannouncementfiles
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}/announcements/{filename}
      name: telephony-config-locations-locationid-queues-queueid-announcements-filename
      description: REST surface for telephony-config-locations-locationId-queues-queueId-announcements-fileName.
      operations:
      - method: DELETE
        name: deletecallqueueannouncementfile
        description: Delete a Call Queue Announcement File
        call: cloud-calling-features-call-queue.deletecallqueueannouncementfile
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          fileName: rest.fileName
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}/callforwarding
      name: telephony-config-locations-locationid-queues-queueid-callforwarding
      description: REST surface for telephony-config-locations-locationId-queues-queueId-callForwarding.
      operations:
      - method: GET
        name: getcallqueuecallforwardingsettings
        description: Get Call Forwarding Settings for a Call Queue
        call: cloud-calling-features-call-queue.getcallqueuecallforwardingsettings
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatecallqueuecallforwardingsettings
        description: Update Call Forwarding Settings for a Call Queue
        call: cloud-calling-features-call-queue.updatecallqueuecallforwardingsettings
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}/callforwarding/actions/switchmode/invoke
      name: telephony-config-locations-locationid-queues-queueid-callforwarding-actions-swit
      description: REST surface for telephony-config-locations-locationId-queues-queueId-callForwarding-actions-swit.
      operations:
      - method: POST
        name: switchcallqueuecallforwardingmode
        description: Switch Mode for Call Forwarding Settings for a Call Queue
        call: cloud-calling-features-call-queue.switchcallqueuecallforwardingmode
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}/callforwarding/selectiverules
      name: telephony-config-locations-locationid-queues-queueid-callforwarding-selectiverul
      description: REST surface for telephony-config-locations-locationId-queues-queueId-callForwarding-selectiveRul.
      operations:
      - method: POST
        name: createcallqueueselectivecallforwardingrule
        description: Create a Selective Call Forwarding Rule for a Call Queue
        call: cloud-calling-features-call-queue.createcallqueueselectivecallforwardingrule
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}/callforwarding/selectiverules/{ruleid}
      name: telephony-config-locations-locationid-queues-queueid-callforwarding-selectiverul
      description: REST surface for telephony-config-locations-locationId-queues-queueId-callForwarding-selectiveRul.
      operations:
      - method: GET
        name: getcallqueueselectivecallforwardingrule
        description: Get Selective Call Forwarding Rule for a Call Queue
        call: cloud-calling-features-call-queue.getcallqueueselectivecallforwardingrule
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          ruleId: rest.ruleId
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatecallqueueselectivecallforwardingrule
        description: Update a Selective Call Forwarding Rule for a Call Queue
        call: cloud-calling-features-call-queue.updatecallqueueselectivecallforwardingrule
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          ruleId: rest.ruleId
          orgId: rest.orgId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deletecallqueueselectivecallforwardingrule
        description: Delete a Selective Call Forwarding Rule for a Call Queue
        call: cloud-calling-features-call-queue.deletecallqueueselectivecallforwardingrule
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          ruleId: rest.ruleId
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}/forcedforward
      name: telephony-config-locations-locationid-queues-queueid-forcedforward
      description: REST surface for telephony-config-locations-locationId-queues-queueId-forcedForward.
      operations:
      - method: GET
        name: getcallqueueforcedforward
        description: Get Details for a Call Queue Forced Forward
        call: cloud-calling-features-call-queue.getcallqueueforcedforward
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatecallqueueforcedforward
        description: Update a Call Queue Forced Forward Service
        call: cloud-calling-features-call-queue.updatecallqueueforcedforward
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}/holidayservice
      name: telephony-config-locations-locationid-queues-queueid-holidayservice
      description: REST surface for telephony-config-locations-locationId-queues-queueId-holidayService.
      operations:
      - method: GET
        name: getcallqueueholidayservice
        description: Get Details for a Call Queue Holiday Service
        call: cloud-calling-features-call-queue.getcallqueueholidayservice
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatecallqueueholidayservice
        description: Update a Call Queue Holiday Service
        call: cloud-calling-features-call-queue.updatecallqueueholidayservice
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}/nightservice
      name: telephony-config-locations-locationid-queues-queueid-nightservice
      description: REST surface for telephony-config-locations-locationId-queues-queueId-nightService.
      operations:
      - method: GET
        name: getcallqueuenightservice
        description: Get Details for a Call Queue Night Service
        call: cloud-calling-features-call-queue.getcallqueuenightservice
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatecallqueuenightservice
        description: Update a Call Queue Night Service
        call: cloud-calling-features-call-queue.updatecallqueuenightservice
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/locations/{locationid}/queues/{queueid}/strandedcalls
      name: telephony-config-locations-locationid-queues-queueid-strandedcalls
      description: REST surface for telephony-config-locations-locationId-queues-queueId-strandedCalls.
      operations:
      - method: GET
        name: getcallqueuestrandedcalls
        description: Get Details for a Call Queue Stranded Calls
        call: cloud-calling-features-call-queue.getcallqueuestrandedcalls
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatecallqueuestrandedcalls
        description: Update a Call Queue Stranded Calls Service
        call: cloud-calling-features-call-queue.updatecallqueuestrandedcalls
        with:
          locationId: rest.locationId
          queueId: rest.queueId
          orgId: rest.orgId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/queues
      name: telephony-config-queues
      description: REST surface for telephony-config-queues.
      operations:
      - method: GET
        name: listcallqueues
        description: Read the List of Call Queues with Customer Assist
        call: cloud-calling-features-call-queue.listcallqueues
        with:
          orgId: rest.orgId
          locationId: rest.locationId
          max: rest.max
          start: rest.start
          name: rest.name
          phoneNumber: rest.phoneNumber
          departmentId: rest.departmentId
          departmentName: rest.departmentName
          hasCxEssentials: rest.hasCxEssentials
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/queues/agents
      name: telephony-config-queues-agents
      description: REST surface for telephony-config-queues-agents.
      operations:
      - method: GET
        name: listcallqueueagents
        description: Read the List of Call Queue Agents with Customer Assist
        call: cloud-calling-features-call-queue.listcallqueueagents
        with:
          orgId: rest.orgId
          locationId: rest.locationId
          queueId: rest.queueId
          max: rest.max
          start: rest.start
          name: rest.name
          phoneNumber: rest.phoneNumber
          joinEnabled: rest.joinEnabled
          hasCxEssentials: rest.hasCxEssentials
          order: rest.order
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/queues/agents/availableagents
      name: telephony-config-queues-agents-availableagents
      description: REST surface for telephony-config-queues-agents-availableAgents.
      operations:
      - method: GET
        name: getcallqueueavailableagents
        description: Get Call Queue Available Agents
        call: cloud-calling-features-call-queue.getcallqueueavailableagents
        with:
          locationId: rest.locationId
          orgId: rest.orgId
          max: rest.max
          start: rest.start
          name: rest.name
          phoneNumber: rest.phoneNumber
          order: rest.order
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/queues/agents/{id}
      name: telephony-config-queues-agents-id
      description: REST surface for telephony-config-queues-agents-id.
      operations:
      - method: GET
        name: getcallqueueagent
        description: Get Details for a Call Queue Agent with Customer Assist
        call: cloud-calling-features-call-queue.getcallqueueagent
        with:
          id: rest.id
          orgId: rest.orgId
          hasCxEssentials: rest.hasCxEssentials
          max: rest.max
          start: rest.start
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/queues/agents/{id}/settings
      name: telephony-config-queues-agents-id-settings
      description: REST surface for telephony-config-queues-agents-id-settings.
      operations:
      - method: PUT
        name: updateagentcallqueuesettings
        description: Update an Agent's Settings of One or More Call Queues with Customer Assist
        call: cloud-calling-features-call-queue.updateagentcallqueuesettings
        with:
          id: rest.id
          orgId: rest.orgId
          hasCxEssentials: rest.hasCxEssentials
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/supervisors
      name: telephony-config-supervisors
      description: REST surface for telephony-config-supervisors.
      operations:
      - method: GET
        name: listcallqueuesupervisors
        description: Get List of Supervisors with Customer Assist
        call: cloud-calling-features-call-queue.listcallqueuesupervisors
        with:
          orgId: rest.orgId
          max: rest.max
          start: rest.start
          name: rest.name
          phoneNumber: rest.phoneNumber
          order: rest.order
          hasCxEssentials: rest.hasCxEssentials
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createcallqueuesupervisor
        description: Create a Supervisor with Customer Assist
        call: cloud-calling-features-call-queue.createcallqueuesupervisor
        with:
          orgId: rest.orgId
          hasCxEssentials: rest.hasCxEssentials
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deletebulkcallqueuesupervisors
        description: Delete Bulk Supervisors
        call: cloud-calling-features-call-queue.deletebulkcallqueuesupervisors
        with:
          orgId: rest.orgId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/supervisors/availableagents
      name: telephony-config-supervisors-availableagents
      description: REST surface for telephony-config-supervisors-availableAgents.
      operations:
      - method: GET
        name: listavailablecallqueueagents
        description: List Available Agents with Customer Assist
        call: cloud-calling-features-call-queue.listavailablecallqueueagents
        with:
          orgId: rest.orgId
          max: rest.max
          start: rest.start
          name: rest.name
          phoneNumber: rest.phoneNumber
          order: rest.order
          hasCxEssentials: rest.hasCxEssentials
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/supervisors/availablesupervisors
      name: telephony-config-supervisors-availablesupervisors
      description: REST surface for telephony-config-supervisors-availableSupervisors.
      operations:
      - method: GET
        name: listavailablecallqueuesupervisors
        description: List Available Supervisors with Customer Assist
        call: cloud-calling-features-call-queue.listavailablecallqueuesupervisors
        with:
          orgId: rest.orgId
          max: rest.max
          start: rest.start
          name: rest.name
          phoneNumber: rest.phoneNumber
          order: rest.order
          hasCxEssentials: rest.hasCxEssentials
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/telephony/config/supervisors/{supervisorid}
      name: telephony-config-supervisors-supervisorid
      description: REST surface for telephony-config-supervisors-supervisorId.
      operations:
      - method: DELETE
        name: deletecallqueuesupervisor
        description: Delete a Supervisor
        call: cloud-calling-features-call-queue.deletecallqueuesupervisor
        with:
          supervisorId: rest.supervisorId
          orgId: rest.orgId
        outputParameters:
        - type: object
          mapping: $.
      - method: GET
        name: getcallqueuesupervisor
        description: Get Supervisor Detail with Customer Assist
        call: cloud-calling-features-call-queue.getcallqueuesupervisor
        with:
          supervisorId: rest.supervisorId
          orgId: rest.orgId
          max: rest.max
          start: rest.start
          name: rest.name
          phoneNumber: rest.phoneNumber
          order: rest.order
          hasCxEssentials: rest.hasCxEssentials
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updatecallqueuesupervisoragents
        description: Assign or Unassign Agents to Supervisor with Customer Assist
        call: cloud-calling-features-call-queue.updatecallqueuesupervisoragents
        with:
          supervisorId: rest.supervisorId
          orgId: rest.orgId
          hasCxEssentials: rest.hasCxEssentials
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: cloud-calling-features-call-queue-mcp
    port: 9090
    transport: http
    description: 'MCP adapter for Webex Cloud Calling — Features:  Call Queue. One tool per consumed operation, routed inline
      through this capability''s consumes block.'
    tools:
    - name: create-call-queue-customer-assist
      description: Create a Call Queue with Customer Assist
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: cloud-calling-features-call-queue.createcallqueue
      with:
        locationId: tools.locationId
        orgId: tools.orgId
        hasCxEssentials: tools.hasCxEssentials
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-call-queue-alternate-available
      description: Get Call Queue Alternate Available Phone Numbers
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueuealternateavailablephonenumbers
      with:
        locationId: tools.locationId
        orgId: tools.orgId
        max: tools.max
        start: tools.start
        phoneNumber: tools.phoneNumber
      outputParameters:
      - type: object
        mapping: $.
    - name: get-call-queue-primary-available
      description: Get Call Queue Primary Available Phone Numbers
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueueprimaryavailablephonenumbers
      with:
        locationId: tools.locationId
        orgId: tools.orgId
        max: tools.max
        start: tools.start
        phoneNumber: tools.phoneNumber
      outputParameters:
      - type: object
        mapping: $.
    - name: get-call-queue-call-forward
      description: Get Call Queue Call Forward Available Phone Numbers
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueuecallforwardavailablephonenumbers
      with:
        locationId: tools.locationId
        orgId: tools.orgId
        max: tools.max
        start: tools.start
        phoneNumber: tools.phoneNumber
        ownerName: tools.ownerName
        extension: tools.extension
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-call-queue
      description: Delete a Call Queue
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: cloud-calling-features-call-queue.deletecallqueue
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: get-details-call-queue-customer
      description: Get Details for a Call Queue with Customer Assist
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueuewithcustomerassist
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
        hasCxEssentials: tools.hasCxEssentials
      outputParameters:
      - type: object
        mapping: $.
    - name: update-call-queue
      description: Update a Call Queue
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.updatecallqueue
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: read-list-call-queue-announcement
      description: Read the List of Call Queue Announcement Files
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.listcallqueueannouncementfiles
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-call-queue-announcement-file
      description: Delete a Call Queue Announcement File
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: cloud-calling-features-call-queue.deletecallqueueannouncementfile
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        fileName: tools.fileName
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: get-call-forwarding-settings-call
      description: Get Call Forwarding Settings for a Call Queue
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueuecallforwardingsettings
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: update-call-forwarding-settings-call
      description: Update Call Forwarding Settings for a Call Queue
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.updatecallqueuecallforwardingsettings
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: switch-mode-call-forwarding-settings
      description: Switch Mode for Call Forwarding Settings for a Call Queue
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: cloud-calling-features-call-queue.switchcallqueuecallforwardingmode
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: create-selective-call-forwarding-rule
      description: Create a Selective Call Forwarding Rule for a Call Queue
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: cloud-calling-features-call-queue.createcallqueueselectivecallforwardingrule
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-selective-call-forwarding-rule
      description: Get Selective Call Forwarding Rule for a Call Queue
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueueselectivecallforwardingrule
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        ruleId: tools.ruleId
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: update-selective-call-forwarding-rule
      description: Update a Selective Call Forwarding Rule for a Call Queue
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.updatecallqueueselectivecallforwardingrule
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        ruleId: tools.ruleId
        orgId: tools.orgId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-selective-call-forwarding-rule
      description: Delete a Selective Call Forwarding Rule for a Call Queue
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: cloud-calling-features-call-queue.deletecallqueueselectivecallforwardingrule
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        ruleId: tools.ruleId
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: get-details-call-queue-forced
      description: Get Details for a Call Queue Forced Forward
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueueforcedforward
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: update-call-queue-forced-forward
      description: Update a Call Queue Forced Forward Service
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.updatecallqueueforcedforward
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-details-call-queue-holiday
      description: Get Details for a Call Queue Holiday Service
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueueholidayservice
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: update-call-queue-holiday-service
      description: Update a Call Queue Holiday Service
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.updatecallqueueholidayservice
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-details-call-queue-night
      description: Get Details for a Call Queue Night Service
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueuenightservice
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: update-call-queue-night-service
      description: Update a Call Queue Night Service
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.updatecallqueuenightservice
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-details-call-queue-stranded
      description: Get Details for a Call Queue Stranded Calls
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueuestrandedcalls
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: update-call-queue-stranded-calls
      description: Update a Call Queue Stranded Calls Service
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.updatecallqueuestrandedcalls
      with:
        locationId: tools.locationId
        queueId: tools.queueId
        orgId: tools.orgId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: read-list-call-queues-customer
      description: Read the List of Call Queues with Customer Assist
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.listcallqueues
      with:
        orgId: tools.orgId
        locationId: tools.locationId
        max: tools.max
        start: tools.start
        name: tools.name
        phoneNumber: tools.phoneNumber
        departmentId: tools.departmentId
        departmentName: tools.departmentName
        hasCxEssentials: tools.hasCxEssentials
      outputParameters:
      - type: object
        mapping: $.
    - name: read-list-call-queue-agents
      description: Read the List of Call Queue Agents with Customer Assist
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.listcallqueueagents
      with:
        orgId: tools.orgId
        locationId: tools.locationId
        queueId: tools.queueId
        max: tools.max
        start: tools.start
        name: tools.name
        phoneNumber: tools.phoneNumber
        joinEnabled: tools.joinEnabled
        hasCxEssentials: tools.hasCxEssentials
        order: tools.order
      outputParameters:
      - type: object
        mapping: $.
    - name: get-call-queue-available-agents
      description: Get Call Queue Available Agents
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueueavailableagents
      with:
        locationId: tools.locationId
        orgId: tools.orgId
        max: tools.max
        start: tools.start
        name: tools.name
        phoneNumber: tools.phoneNumber
        order: tools.order
      outputParameters:
      - type: object
        mapping: $.
    - name: get-details-call-queue-agent
      description: Get Details for a Call Queue Agent with Customer Assist
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueueagent
      with:
        id: tools.id
        orgId: tools.orgId
        hasCxEssentials: tools.hasCxEssentials
        max: tools.max
        start: tools.start
      outputParameters:
      - type: object
        mapping: $.
    - name: update-agent-s-settings-one-more
      description: Update an Agent's Settings of One or More Call Queues with Customer Assist
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.updateagentcallqueuesettings
      with:
        id: tools.id
        orgId: tools.orgId
        hasCxEssentials: tools.hasCxEssentials
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-list-supervisors-customer-assist
      description: Get List of Supervisors with Customer Assist
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.listcallqueuesupervisors
      with:
        orgId: tools.orgId
        max: tools.max
        start: tools.start
        name: tools.name
        phoneNumber: tools.phoneNumber
        order: tools.order
        hasCxEssentials: tools.hasCxEssentials
      outputParameters:
      - type: object
        mapping: $.
    - name: create-supervisor-customer-assist
      description: Create a Supervisor with Customer Assist
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: cloud-calling-features-call-queue.createcallqueuesupervisor
      with:
        orgId: tools.orgId
        hasCxEssentials: tools.hasCxEssentials
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-bulk-supervisors
      description: Delete Bulk Supervisors
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: cloud-calling-features-call-queue.deletebulkcallqueuesupervisors
      with:
        orgId: tools.orgId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-available-agents-customer-assist
      description: List Available Agents with Customer Assist
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.listavailablecallqueueagents
      with:
        orgId: tools.orgId
        max: tools.max
        start: tools.start
        name: tools.name
        phoneNumber: tools.phoneNumber
        order: tools.order
        hasCxEssentials: tools.hasCxEssentials
      outputParameters:
      - type: object
        mapping: $.
    - name: list-available-supervisors-customer-assist
      description: List Available Supervisors with Customer Assist
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.listavailablecallqueuesupervisors
      with:
        orgId: tools.orgId
        max: tools.max
        start: tools.start
        name: tools.name
        phoneNumber: tools.phoneNumber
        order: tools.order
        hasCxEssentials: tools.hasCxEssentials
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-supervisor
      description: Delete a Supervisor
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: cloud-calling-features-call-queue.deletecallqueuesupervisor
      with:
        supervisorId: tools.supervisorId
        orgId: tools.orgId
      outputParameters:
      - type: object
        mapping: $.
    - name: get-supervisor-detail-customer-assist
      description: Get Supervisor Detail with Customer Assist
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.getcallqueuesupervisor
      with:
        supervisorId: tools.supervisorId
        orgId: tools.orgId
        max: tools.max
        start: tools.start
        name: tools.name
        phoneNumber: tools.phoneNumber
        order: tools.order
        hasCxEssentials: tools.hasCxEssentials
      outputParameters:
      - type: object
        mapping: $.
    - name: assign-unassign-agents-supervisor-customer
      description: Assign or Unassign Agents to Supervisor with Customer Assist
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: cloud-calling-features-call-queue.updatecallqueuesupervisoragents
      with:
        supervisorId: tools.supervisorId
        orgId: tools.orgId
        hasCxEssentials: tools.hasCxEssentials
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.