naftiko: 1.0.0-alpha2
info:
  label: Webex Contact Center — Contact Service Queue
  description: 'Webex Contact Center — Contact Service Queue. 30 operations. Lead operation: List Contact Service Queue(s).
    Self-contained Naftiko capability covering one Webex business surface.'
  tags:
  - Webex
  - Contact Service Queue
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    WEBEX_API_KEY: WEBEX_API_KEY
capability:
  consumes:
  - type: http
    namespace: contact-center-contact-service-queue
    baseUri: ''
    description: Webex Contact Center — Contact Service Queue business capability. Self-contained, no shared references.
    resources:
    - name: organization-orgid-contact-service-queue
      path: /organization/{orgid}/contact-service-queue
      operations:
      - name: getallfilteredconfig1
        method: GET
        description: List Contact Service Queue(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: filter
          in: query
          type: string
          description: 'Specify a filter based on which the results will be fetched. Supported filterable fields:  id. '
        - name: channelTypes
          in: query
          type: array
          description: '[DEPRECATED] Channel type(s) allowed by the system.Separate values with commas.Use uppercase. By default,
            there is no channel type filtering.'
        - name: attributes
          in: query
          type: string
          description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
            columns. All attributes are supported. except (callDistr
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
        - name: singleObjectResponse
          in: query
          type: boolean
          description: Specifiy whether to include array fields in the response, This query param should use only if the response
            contain single record, if we are using for multiple o
      - name: createconfig16
        method: POST
        description: Create a new Contact Service Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-contact-service-queue-bulk
      path: /organization/{orgid}/contact-service-queue/bulk
      operations:
      - name: saveallconfig16
        method: POST
        description: Bulk save Contact Service Queue(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: patchallconfig1
        method: PATCH
        description: Bulk partial update Contact Service Queue(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-contact-service-queue-bulk-export
      path: /organization/{orgid}/contact-service-queue/bulk-export
      operations:
      - name: bulkexport14
        method: GET
        description: Bulk export Contact Service Queue(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: type
          in: query
          type: string
          description: Indicates the queue type; can be INBOUND or OUTBOUND.
          required: true
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-contact-service-queue-by-skill-profile-id-id
      path: /organization/{orgid}/contact-service-queue/by-skill-profile-id/{id}
      operations:
      - name: getskillbasedcsqsbyskillprofileidpublic
        method: GET
        description: List Skill CSQs by Skill Profile
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: ID of this contact center resource.
          required: true
    - name: organization-orgid-contact-service-queue-by-skill-profile-id-id-internal
      path: /organization/{orgid}/contact-service-queue/by-skill-profile-id/{id}/internal
      operations:
      - name: getskillbasedcsqsbyskillprofileid
        method: GET
        description: List Internal Skill CSQs by Profile
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: ID of this contact center resource.
          required: true
    - name: organization-orgid-contact-service-queue-by-team-id-id-internal
      path: /organization/{orgid}/contact-service-queue/by-team-id/{id}/internal
      operations:
      - name: getteambasedcsqbyteamid
        method: GET
        description: List Team CSQs by Team ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: ID of this contact center resource.
          required: true
    - name: organization-orgid-contact-service-queue-by-user-ci-id-ciUserId-internal
      path: /organization/{orgid}/contact-service-queue/by-user-ci-id/{ciUserId}/internal
      operations:
      - name: getagentbasedcsqsbyciuserid
        method: GET
        description: List Agent CSQs by CI User ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: ciUserId
          in: path
          type: string
          description: ciUserId
          required: true
    - name: organization-orgid-contact-service-queue-delete-reference
      path: /organization/{orgid}/contact-service-queue/delete-reference
      operations:
      - name: deletereferences
        method: POST
        description: Delete CSQ References
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-contact-service-queue-fetch-by-dynamic-skills-and-skillProfil
      path: /organization/{orgid}/contact-service-queue/fetch-by-dynamic-skills-and-skillProfile
      operations:
      - name: getskillbasedcsqsbydynamicskillsandskillprofile
        method: POST
        description: List CSQs by Skills and Profile
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-contact-service-queue-fetch-by-userId-skillProfileId
      path: /organization/{orgid}/contact-service-queue/fetch-by-userId-skillProfileId
      operations:
      - name: getskillbasedcsqsbyskillprofileidanduserid
        method: POST
        description: List CSQs by User and Profile
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-contact-service-queue-fetch-manually-assignable-queues
      path: /organization/{orgid}/contact-service-queue/fetch-manually-assignable-queues
      operations:
      - name: getmanuallyassignablecsqs
        method: POST
        description: List Manually Assignable CSQs
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-contact-service-queue-purge-inactive-entities
      path: /organization/{orgid}/contact-service-queue/purge-inactive-entities
      operations:
      - name: purgeinactiveconfig8
        method: POST
        description: Purge inactive Contact Service Queue(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: nextStartId
          in: query
          type: string
          description: This is the entity ID from which items for the next purge batch with be selected.
    - name: organization-orgid-contact-service-queue-skill-based-queues-by-ci-user-id-id-int
      path: /organization/{orgid}/contact-service-queue/skill-based-queues/by-ci-user-id/{id}/internal
      operations:
      - name: getskillbasedcsqsbyciuserid
        method: GET
        description: List Skill CSQs by CI User ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: ID of this contact center resource.
          required: true
    - name: organization-orgid-contact-service-queue-v2-bulk
      path: /organization/{orgid}/contact-service-queue/v2/bulk
      operations:
      - name: saveallconfigv2
        method: POST
        description: Bulk save Contact Service Queue(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-contact-service-queue-id
      path: /organization/{orgid}/contact-service-queue/{id}
      operations:
      - name: getconfig18
        method: GET
        description: Get specific Contact Service Queue by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Contact Service Queue.
          required: true
        - name: agentsUpdatedInfo
          in: query
          type: boolean
          description: If `true`, returns the user details who has last updated the agents list in an agent based queue.
      - name: updateconfig18
        method: PUT
        description: Update specific Contact Service Queue by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Contact Service Queue.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: deleteconfig16
        method: DELETE
        description: Delete specific Contact Service Queue by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Contact Service Queue.
          required: true
    - name: organization-orgid-contact-service-queue-id-incoming-references
      path: /organization/{orgid}/contact-service-queue/{id}/incoming-references
      operations:
      - name: getincomingreferences14
        method: GET
        description: List CSQ References by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: ID of this contact center resource.
          required: true
        - name: type
          in: query
          type: string
          description: Entity type of the other entity that has a reference to this specific entity.
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-v2-contact-service-queue
      path: /organization/{orgid}/v2/contact-service-queue
      operations:
      - name: getallfilteredconfigwithpagedmetadata
        method: GET
        description: List Contact Service Queue(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: filter
          in: query
          type: string
          description: 'Specify a filter based on which the results will be fetched. All the fields are supported except:
            organizationId, queueSkillRequirements, xspVersion, createdTim'
        - name: attributes
          in: query
          type: string
          description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
            columns. All attributes are supported. except (callDistr
        - name: search
          in: query
          type: string
          description: Filter data based on the search keyword.Supported search columns(name, description)
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
        - name: desktopProfileFilter
          in: query
          type: boolean
          description: If set to true, the API will return only the data that the user has access to according to its Desktop
            Profile. If unspecified, the default value is false.
        - name: provisioningView
          in: query
          type: boolean
          description: If set to true, the API will only return data that user has access to, according to User Profile. This
            query parameter is applicable only when desktopProfileFil
        - name: singleObjectResponse
          in: query
          type: boolean
          description: Specifiy whether to include array fields in the response, This query param should use only if the response
            contain single record, if we are using for multiple o
        - name: includeAIMappingCount
          in: query
          type: boolean
          description: If set to true, the API response will include the count of each AI features mapped to the entity.
      - name: createconfig17
        method: POST
        description: Create a new Contact Service Queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-v2-contact-service-queue-by-user-id-userid-agent-based-queues
      path: /organization/{orgid}/v2/contact-service-queue/by-user-id/{userid}/agent-based-queues
      operations:
      - name: getcsqbyuseridforagentbasedqueue
        method: GET
        description: List agent based Contact Service Queue(s)by user ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: userid
          in: path
          type: string
          required: true
        - name: search
          in: query
          type: string
          description: Filter data based on the search keyword.Supported search columns(firstName, lastName, email)
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-v2-contact-service-queue-by-user-id-userid-skill-based-queues
      path: /organization/{orgid}/v2/contact-service-queue/by-user-id/{userid}/skill-based-queues
      operations:
      - name: getskillbasedqueuesbyuserid
        method: GET
        description: List skill based Contact Service Queue(s)by user ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: userid
          in: path
          type: string
          required: true
        - name: search
          in: query
          type: string
          description: Filter data based on the search keyword.Supported search columns(firstName, lastName, email)
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-v2-contact-service-queue-by-user-id-userid-team-based-queues
      path: /organization/{orgid}/v2/contact-service-queue/by-user-id/{userid}/team-based-queues
      operations:
      - name: getcsqbyuseridforteambasedqueue
        method: GET
        description: List team based Contact Service Queue(s)by user ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: userid
          in: path
          type: string
          required: true
        - name: search
          in: query
          type: string
          description: Filter data based on the search keyword.Supported search columns(firstName, lastName, email)
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-v2-contact-service-queue-fetch-by-grouped-assistant-skill
      path: /organization/{orgid}/v2/contact-service-queue/fetch-by-grouped-assistant-skill
      operations:
      - name: getallcsqgroupedassistantskill
        method: POST
        description: List queue mapping summary grouped by Assistant Skill
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-v2-contact-service-queue-id
      path: /organization/{orgid}/v2/contact-service-queue/{id}
      operations:
      - name: getconfig19
        method: GET
        description: Get specific Contact Service Queue by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Contact Service Queue.
          required: true
        - name: agentsUpdatedInfo
          in: query
          type: boolean
          description: If `true`, returns the user details who has last updated the agents list in an agent based queue.
      - name: updateconfig19
        method: PUT
        description: Update specific Contact Service Queue by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Contact Service Queue.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-v2-contact-service-queue-id-reassign-agents
      path: /organization/{orgid}/v2/contact-service-queue/{id}/reassign-agents
      operations:
      - name: reassignagents
        method: POST
        description: Add or remove agents/users to/from an agent based queue
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the Contact Service Queue.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-v3-contact-service-queue
      path: /organization/{orgid}/v3/contact-service-queue
      operations:
      - name: getallfilteredconfigwithmetadatav3
        method: GET
        description: List Contact Service Queue(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: filter
          in: query
          type: string
          description: 'Specify a filter based on which the results will be fetched. All the fields are supported except:
            organizationId, queueSkillRequirements, xspVersion, createdTim'
        - name: attributes
          in: query
          type: string
          description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
            columns. All attributes are supported. except (callDistr
        - name: search
          in: query
          type: string
          description: Filter data based on the search keyword.Supported search columns(name, description)
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
        - name: desktopProfileFilter
          in: query
          type: boolean
          description: If set to true, the API will return only the data that the user has access to according to its Desktop
            Profile. If unspecified, the default value is false.
        - name: provisioningView
          in: query
          type: boolean
          description: If set to true, the API will only return data that user has access to, according to User Profile. This
            query parameter is applicable only when desktopProfileFil
        - name: singleObjectResponse
          in: query
          type: boolean
          description: Specifiy whether to include array fields in the response, This query param should use only if the response
            contain single record, if we are using for multiple o
    authentication:
      type: bearer
      token: '{{env.WEBEX_API_KEY}}'
  exposes:
  - type: rest
    namespace: contact-center-contact-service-queue-rest
    port: 8080
    description: REST adapter for Webex Contact Center — Contact Service Queue. One Spectral-compliant resource per consumed
      operation, prefixed with /v1.
    resources:
    - path: /v1/organization/{orgid}/contact-service-queue
      name: organization-orgid-contact-service-queue
      description: REST surface for organization-orgid-contact-service-queue.
      operations:
      - method: GET
        name: getallfilteredconfig1
        description: List Contact Service Queue(s)
        call: contact-center-contact-service-queue.getallfilteredconfig1
        with:
          orgid: rest.orgid
          filter: rest.filter
          channelTypes: rest.channelTypes
          attributes: rest.attributes
          page: rest.page
          pageSize: rest.pageSize
          singleObjectResponse: rest.singleObjectResponse
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createconfig16
        description: Create a new Contact Service Queue
        call: contact-center-contact-service-queue.createconfig16
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/bulk
      name: organization-orgid-contact-service-queue-bulk
      description: REST surface for organization-orgid-contact-service-queue-bulk.
      operations:
      - method: POST
        name: saveallconfig16
        description: Bulk save Contact Service Queue(s)
        call: contact-center-contact-service-queue.saveallconfig16
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: PATCH
        name: patchallconfig1
        description: Bulk partial update Contact Service Queue(s)
        call: contact-center-contact-service-queue.patchallconfig1
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/bulk-export
      name: organization-orgid-contact-service-queue-bulk-export
      description: REST surface for organization-orgid-contact-service-queue-bulk-export.
      operations:
      - method: GET
        name: bulkexport14
        description: Bulk export Contact Service Queue(s)
        call: contact-center-contact-service-queue.bulkexport14
        with:
          orgid: rest.orgid
          type: rest.type
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/by-skill-profile-id/{id}
      name: organization-orgid-contact-service-queue-by-skill-profile-id-id
      description: REST surface for organization-orgid-contact-service-queue-by-skill-profile-id-id.
      operations:
      - method: GET
        name: getskillbasedcsqsbyskillprofileidpublic
        description: List Skill CSQs by Skill Profile
        call: contact-center-contact-service-queue.getskillbasedcsqsbyskillprofileidpublic
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/by-skill-profile-id/{id}/internal
      name: organization-orgid-contact-service-queue-by-skill-profile-id-id-internal
      description: REST surface for organization-orgid-contact-service-queue-by-skill-profile-id-id-internal.
      operations:
      - method: GET
        name: getskillbasedcsqsbyskillprofileid
        description: List Internal Skill CSQs by Profile
        call: contact-center-contact-service-queue.getskillbasedcsqsbyskillprofileid
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/by-team-id/{id}/internal
      name: organization-orgid-contact-service-queue-by-team-id-id-internal
      description: REST surface for organization-orgid-contact-service-queue-by-team-id-id-internal.
      operations:
      - method: GET
        name: getteambasedcsqbyteamid
        description: List Team CSQs by Team ID
        call: contact-center-contact-service-queue.getteambasedcsqbyteamid
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/by-user-ci-id/{ciuserid}/internal
      name: organization-orgid-contact-service-queue-by-user-ci-id-ciuserid-internal
      description: REST surface for organization-orgid-contact-service-queue-by-user-ci-id-ciUserId-internal.
      operations:
      - method: GET
        name: getagentbasedcsqsbyciuserid
        description: List Agent CSQs by CI User ID
        call: contact-center-contact-service-queue.getagentbasedcsqsbyciuserid
        with:
          orgid: rest.orgid
          ciUserId: rest.ciUserId
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/delete-reference
      name: organization-orgid-contact-service-queue-delete-reference
      description: REST surface for organization-orgid-contact-service-queue-delete-reference.
      operations:
      - method: POST
        name: deletereferences
        description: Delete CSQ References
        call: contact-center-contact-service-queue.deletereferences
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/fetch-by-dynamic-skills-and-skillprofile
      name: organization-orgid-contact-service-queue-fetch-by-dynamic-skills-and-skillprofil
      description: REST surface for organization-orgid-contact-service-queue-fetch-by-dynamic-skills-and-skillProfil.
      operations:
      - method: POST
        name: getskillbasedcsqsbydynamicskillsandskillprofile
        description: List CSQs by Skills and Profile
        call: contact-center-contact-service-queue.getskillbasedcsqsbydynamicskillsandskillprofile
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/fetch-by-userid-skillprofileid
      name: organization-orgid-contact-service-queue-fetch-by-userid-skillprofileid
      description: REST surface for organization-orgid-contact-service-queue-fetch-by-userId-skillProfileId.
      operations:
      - method: POST
        name: getskillbasedcsqsbyskillprofileidanduserid
        description: List CSQs by User and Profile
        call: contact-center-contact-service-queue.getskillbasedcsqsbyskillprofileidanduserid
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/fetch-manually-assignable-queues
      name: organization-orgid-contact-service-queue-fetch-manually-assignable-queues
      description: REST surface for organization-orgid-contact-service-queue-fetch-manually-assignable-queues.
      operations:
      - method: POST
        name: getmanuallyassignablecsqs
        description: List Manually Assignable CSQs
        call: contact-center-contact-service-queue.getmanuallyassignablecsqs
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/purge-inactive-entities
      name: organization-orgid-contact-service-queue-purge-inactive-entities
      description: REST surface for organization-orgid-contact-service-queue-purge-inactive-entities.
      operations:
      - method: POST
        name: purgeinactiveconfig8
        description: Purge inactive Contact Service Queue(s)
        call: contact-center-contact-service-queue.purgeinactiveconfig8
        with:
          orgid: rest.orgid
          nextStartId: rest.nextStartId
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/skill-based-queues/by-ci-user-id/{id}/internal
      name: organization-orgid-contact-service-queue-skill-based-queues-by-ci-user-id-id-int
      description: REST surface for organization-orgid-contact-service-queue-skill-based-queues-by-ci-user-id-id-int.
      operations:
      - method: GET
        name: getskillbasedcsqsbyciuserid
        description: List Skill CSQs by CI User ID
        call: contact-center-contact-service-queue.getskillbasedcsqsbyciuserid
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/v2/bulk
      name: organization-orgid-contact-service-queue-v2-bulk
      description: REST surface for organization-orgid-contact-service-queue-v2-bulk.
      operations:
      - method: POST
        name: saveallconfigv2
        description: Bulk save Contact Service Queue(s)
        call: contact-center-contact-service-queue.saveallconfigv2
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/{id}
      name: organization-orgid-contact-service-queue-id
      description: REST surface for organization-orgid-contact-service-queue-id.
      operations:
      - method: GET
        name: getconfig18
        description: Get specific Contact Service Queue by ID
        call: contact-center-contact-service-queue.getconfig18
        with:
          orgid: rest.orgid
          id: rest.id
          agentsUpdatedInfo: rest.agentsUpdatedInfo
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateconfig18
        description: Update specific Contact Service Queue by ID
        call: contact-center-contact-service-queue.updateconfig18
        with:
          orgid: rest.orgid
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: DELETE
        name: deleteconfig16
        description: Delete specific Contact Service Queue by ID
        call: contact-center-contact-service-queue.deleteconfig16
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/contact-service-queue/{id}/incoming-references
      name: organization-orgid-contact-service-queue-id-incoming-references
      description: REST surface for organization-orgid-contact-service-queue-id-incoming-references.
      operations:
      - method: GET
        name: getincomingreferences14
        description: List CSQ References by ID
        call: contact-center-contact-service-queue.getincomingreferences14
        with:
          orgid: rest.orgid
          id: rest.id
          type: rest.type
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/contact-service-queue
      name: organization-orgid-v2-contact-service-queue
      description: REST surface for organization-orgid-v2-contact-service-queue.
      operations:
      - method: GET
        name: getallfilteredconfigwithpagedmetadata
        description: List Contact Service Queue(s)
        call: contact-center-contact-service-queue.getallfilteredconfigwithpagedmetadata
        with:
          orgid: rest.orgid
          filter: rest.filter
          attributes: rest.attributes
          search: rest.search
          page: rest.page
          pageSize: rest.pageSize
          desktopProfileFilter: rest.desktopProfileFilter
          provisioningView: rest.provisioningView
          singleObjectResponse: rest.singleObjectResponse
          includeAIMappingCount: rest.includeAIMappingCount
        outputParameters:
        - type: object
          mapping: $.
      - method: POST
        name: createconfig17
        description: Create a new Contact Service Queue
        call: contact-center-contact-service-queue.createconfig17
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/contact-service-queue/by-user-id/{userid}/agent-based-queues
      name: organization-orgid-v2-contact-service-queue-by-user-id-userid-agent-based-queues
      description: REST surface for organization-orgid-v2-contact-service-queue-by-user-id-userid-agent-based-queues.
      operations:
      - method: GET
        name: getcsqbyuseridforagentbasedqueue
        description: List agent based Contact Service Queue(s)by user ID
        call: contact-center-contact-service-queue.getcsqbyuseridforagentbasedqueue
        with:
          orgid: rest.orgid
          userid: rest.userid
          search: rest.search
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/contact-service-queue/by-user-id/{userid}/skill-based-queues
      name: organization-orgid-v2-contact-service-queue-by-user-id-userid-skill-based-queues
      description: REST surface for organization-orgid-v2-contact-service-queue-by-user-id-userid-skill-based-queues.
      operations:
      - method: GET
        name: getskillbasedqueuesbyuserid
        description: List skill based Contact Service Queue(s)by user ID
        call: contact-center-contact-service-queue.getskillbasedqueuesbyuserid
        with:
          orgid: rest.orgid
          userid: rest.userid
          search: rest.search
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/contact-service-queue/by-user-id/{userid}/team-based-queues
      name: organization-orgid-v2-contact-service-queue-by-user-id-userid-team-based-queues
      description: REST surface for organization-orgid-v2-contact-service-queue-by-user-id-userid-team-based-queues.
      operations:
      - method: GET
        name: getcsqbyuseridforteambasedqueue
        description: List team based Contact Service Queue(s)by user ID
        call: contact-center-contact-service-queue.getcsqbyuseridforteambasedqueue
        with:
          orgid: rest.orgid
          userid: rest.userid
          search: rest.search
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/contact-service-queue/fetch-by-grouped-assistant-skill
      name: organization-orgid-v2-contact-service-queue-fetch-by-grouped-assistant-skill
      description: REST surface for organization-orgid-v2-contact-service-queue-fetch-by-grouped-assistant-skill.
      operations:
      - method: POST
        name: getallcsqgroupedassistantskill
        description: List queue mapping summary grouped by Assistant Skill
        call: contact-center-contact-service-queue.getallcsqgroupedassistantskill
        with:
          orgid: rest.orgid
          page: rest.page
          pageSize: rest.pageSize
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/contact-service-queue/{id}
      name: organization-orgid-v2-contact-service-queue-id
      description: REST surface for organization-orgid-v2-contact-service-queue-id.
      operations:
      - method: GET
        name: getconfig19
        description: Get specific Contact Service Queue by ID
        call: contact-center-contact-service-queue.getconfig19
        with:
          orgid: rest.orgid
          id: rest.id
          agentsUpdatedInfo: rest.agentsUpdatedInfo
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateconfig19
        description: Update specific Contact Service Queue by ID
        call: contact-center-contact-service-queue.updateconfig19
        with:
          orgid: rest.orgid
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/contact-service-queue/{id}/reassign-agents
      name: organization-orgid-v2-contact-service-queue-id-reassign-agents
      description: REST surface for organization-orgid-v2-contact-service-queue-id-reassign-agents.
      operations:
      - method: POST
        name: reassignagents
        description: Add or remove agents/users to/from an agent based queue
        call: contact-center-contact-service-queue.reassignagents
        with:
          orgid: rest.orgid
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v3/contact-service-queue
      name: organization-orgid-v3-contact-service-queue
      description: REST surface for organization-orgid-v3-contact-service-queue.
      operations:
      - method: GET
        name: getallfilteredconfigwithmetadatav3
        description: List Contact Service Queue(s)
        call: contact-center-contact-service-queue.getallfilteredconfigwithmetadatav3
        with:
          orgid: rest.orgid
          filter: rest.filter
          attributes: rest.attributes
          search: rest.search
          page: rest.page
          pageSize: rest.pageSize
          desktopProfileFilter: rest.desktopProfileFilter
          provisioningView: rest.provisioningView
          singleObjectResponse: rest.singleObjectResponse
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: contact-center-contact-service-queue-mcp
    port: 9090
    transport: http
    description: MCP adapter for Webex Contact Center — Contact Service Queue. One tool per consumed operation, routed inline
      through this capability's consumes block.
    tools:
    - name: list-contact-service-queue-s
      description: List Contact Service Queue(s)
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getallfilteredconfig1
      with:
        orgid: tools.orgid
        filter: tools.filter
        channelTypes: tools.channelTypes
        attributes: tools.attributes
        page: tools.page
        pageSize: tools.pageSize
        singleObjectResponse: tools.singleObjectResponse
      outputParameters:
      - type: object
        mapping: $.
    - name: create-new-contact-service-queue
      description: Create a new Contact Service Queue
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.createconfig16
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: bulk-save-contact-service-queue-s
      description: Bulk save Contact Service Queue(s)
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.saveallconfig16
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: bulk-partial-update-contact-service
      description: Bulk partial update Contact Service Queue(s)
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.patchallconfig1
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: bulk-export-contact-service-queue-s
      description: Bulk export Contact Service Queue(s)
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.bulkexport14
      with:
        orgid: tools.orgid
        type: tools.type
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: list-skill-csqs-skill-profile
      description: List Skill CSQs by Skill Profile
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getskillbasedcsqsbyskillprofileidpublic
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: list-internal-skill-csqs-profile
      description: List Internal Skill CSQs by Profile
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getskillbasedcsqsbyskillprofileid
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: list-team-csqs-team-id
      description: List Team CSQs by Team ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getteambasedcsqbyteamid
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: list-agent-csqs-ci-user
      description: List Agent CSQs by CI User ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getagentbasedcsqsbyciuserid
      with:
        orgid: tools.orgid
        ciUserId: tools.ciUserId
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-csq-references
      description: Delete CSQ References
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.deletereferences
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-csqs-skills-and-profile
      description: List CSQs by Skills and Profile
      hints:
        readOnly: true
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.getskillbasedcsqsbydynamicskillsandskillprofile
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-csqs-user-and-profile
      description: List CSQs by User and Profile
      hints:
        readOnly: true
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.getskillbasedcsqsbyskillprofileidanduserid
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-manually-assignable-csqs
      description: List Manually Assignable CSQs
      hints:
        readOnly: true
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.getmanuallyassignablecsqs
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: purge-inactive-contact-service-queue-s
      description: Purge inactive Contact Service Queue(s)
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.purgeinactiveconfig8
      with:
        orgid: tools.orgid
        nextStartId: tools.nextStartId
      outputParameters:
      - type: object
        mapping: $.
    - name: list-skill-csqs-ci-user
      description: List Skill CSQs by CI User ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getskillbasedcsqsbyciuserid
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: bulk-save-contact-service-queue-s-2
      description: Bulk save Contact Service Queue(s)
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.saveallconfigv2
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-contact-service-queue
      description: Get specific Contact Service Queue by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getconfig18
      with:
        orgid: tools.orgid
        id: tools.id
        agentsUpdatedInfo: tools.agentsUpdatedInfo
      outputParameters:
      - type: object
        mapping: $.
    - name: update-specific-contact-service-queue
      description: Update specific Contact Service Queue by ID
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.updateconfig18
      with:
        orgid: tools.orgid
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: delete-specific-contact-service-queue
      description: Delete specific Contact Service Queue by ID
      hints:
        readOnly: false
        destructive: true
        idempotent: true
      call: contact-center-contact-service-queue.deleteconfig16
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: list-csq-references-id
      description: List CSQ References by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getincomingreferences14
      with:
        orgid: tools.orgid
        id: tools.id
        type: tools.type
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: list-contact-service-queue-s-2
      description: List Contact Service Queue(s)
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getallfilteredconfigwithpagedmetadata
      with:
        orgid: tools.orgid
        filter: tools.filter
        attributes: tools.attributes
        search: tools.search
        page: tools.page
        pageSize: tools.pageSize
        desktopProfileFilter: tools.desktopProfileFilter
        provisioningView: tools.provisioningView
        singleObjectResponse: tools.singleObjectResponse
        includeAIMappingCount: tools.includeAIMappingCount
      outputParameters:
      - type: object
        mapping: $.
    - name: create-new-contact-service-queue-2
      description: Create a new Contact Service Queue
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.createconfig17
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-agent-based-contact-service
      description: List agent based Contact Service Queue(s)by user ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getcsqbyuseridforagentbasedqueue
      with:
        orgid: tools.orgid
        userid: tools.userid
        search: tools.search
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: list-skill-based-contact-service
      description: List skill based Contact Service Queue(s)by user ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getskillbasedqueuesbyuserid
      with:
        orgid: tools.orgid
        userid: tools.userid
        search: tools.search
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: list-team-based-contact-service
      description: List team based Contact Service Queue(s)by user ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getcsqbyuseridforteambasedqueue
      with:
        orgid: tools.orgid
        userid: tools.userid
        search: tools.search
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: list-queue-mapping-summary-grouped
      description: List queue mapping summary grouped by Assistant Skill
      hints:
        readOnly: true
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.getallcsqgroupedassistantskill
      with:
        orgid: tools.orgid
        page: tools.page
        pageSize: tools.pageSize
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-contact-service-queue-2
      description: Get specific Contact Service Queue by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getconfig19
      with:
        orgid: tools.orgid
        id: tools.id
        agentsUpdatedInfo: tools.agentsUpdatedInfo
      outputParameters:
      - type: object
        mapping: $.
    - name: update-specific-contact-service-queue-2
      description: Update specific Contact Service Queue by ID
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.updateconfig19
      with:
        orgid: tools.orgid
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: add-remove-agents-users-agent
      description: Add or remove agents/users to/from an agent based queue
      hints:
        readOnly: false
        destructive: false
        idempotent: false
      call: contact-center-contact-service-queue.reassignagents
      with:
        orgid: tools.orgid
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-contact-service-queue-s-3
      description: List Contact Service Queue(s)
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-contact-service-queue.getallfilteredconfigwithmetadatav3
      with:
        orgid: tools.orgid
        filter: tools.filter
        attributes: tools.attributes
        search: tools.search
        page: tools.page
        pageSize: tools.pageSize
        desktopProfileFilter: tools.desktopProfileFilter
        provisioningView: tools.provisioningView
        singleObjectResponse: tools.singleObjectResponse
      outputParameters:
      - type: object
        mapping: $.