naftiko: 1.0.0-alpha2
info:
  label: Webex Contact Center — Users
  description: 'Webex Contact Center — Users. 16 operations. Lead operation: List User(s). Self-contained Naftiko capability
    covering one Webex business surface.'
  tags:
  - Webex
  - Users
  created: '2026-05-19'
  modified: '2026-05-19'
binds:
- namespace: env
  keys:
    WEBEX_API_KEY: WEBEX_API_KEY
capability:
  consumes:
  - type: http
    namespace: contact-center-users
    baseUri: ''
    description: Webex Contact Center — Users business capability. Self-contained, no shared references.
    resources:
    - name: organization-orgid-user
      path: /organization/{orgid}/user
      operations:
      - name: getallconfig16
        method: GET
        description: List User(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: filter
          in: query
          type: string
          description: 'Specify a filter based on which the results will be fetched. Supported filterable fields:  id. '
        - name: attributes
          in: query
          type: string
          description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
            columns. All attributes are supported.
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
        - name: singleObjectResponse
          in: query
          type: boolean
          description: Specifiy whether to include array fields in the response, This query param should use only if the response
            contain single record, if we are using for multiple o
    - name: organization-orgid-user-bulk
      path: /organization/{orgid}/user/bulk
      operations:
      - name: patchallconfig
        method: PATCH
        description: Bulk partial update Users
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-user-bulk-update-dynamic-skill-skillId
      path: /organization/{orgid}/user/bulk/update-dynamic-skill/{skillId}
      operations:
      - name: patchdynamicskills
        method: PATCH
        description: Bulk update User dynamic skills
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: skillId
          in: path
          type: string
          description: The unique identifier of the skill.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-user-by-ci-user-id-id
      path: /organization/{orgid}/user/by-ci-user-id/{id}
      operations:
      - name: getuserbyciuserid
        method: GET
        description: Get specific User by CI User ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: CI ID of the User.
          required: true
        - name: includeUserProfile
          in: query
          type: boolean
          description: Specifiy whether to include user profile data
    - name: organization-orgid-user-by-dynamic-skill-id-skillId
      path: /organization/{orgid}/user/by-dynamic-skill-id/{skillId}
      operations:
      - name: getusersbydynamicskillid
        method: GET
        description: Get users by dynamic skill ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: skillId
          in: path
          type: string
          description: The dynamic skill ID to fetch users for
          required: true
        - name: search
          in: query
          type: string
          description: Filter data based on the search keyword.Supported search columns(firstName, lastName, email, value)
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-user-fetch-by-skill-requirements
      path: /organization/{orgid}/user/fetch-by-skill-requirements
      operations:
      - name: getusersbyskillrequirements
        method: POST
        description: Get the agents matching skill requirements criteria
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: search
          in: query
          type: string
          description: Filter data based on the search keyword.Supported search columns(firstName, lastName, email)
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-user-fetch-user-details-by-ids
      path: /organization/{orgid}/user/fetch-user-details-by-ids
      operations:
      - name: getuserdatabyids
        method: POST
        description: Fetch User details by IDs
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-user-with-user-profile
      path: /organization/{orgid}/user/with-user-profile
      operations:
      - name: getalluserswithuserprofile
        method: GET
        description: List Users along with profile
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
    - name: organization-orgid-user-with-user-profile-id
      path: /organization/{orgid}/user/with-user-profile/{id}
      operations:
      - name: getuserwithuserprofile
        method: GET
        description: Get specific User along with profile by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the User.
          required: true
    - name: organization-orgid-user-id
      path: /organization/{orgid}/user/{id}
      operations:
      - name: getconfig2
        method: GET
        description: Get specific User by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the User.
          required: true
        - name: includeCount
          in: query
          type: boolean
          description: If set to true, the API response will include the count of each type of Contact Service Queues that
            the user is assigned to
        - name: includeUserProfileType
          in: query
          type: boolean
          description: If set to true, the API response will include the user profile
        - name: includeSkillProfileAudit
          in: query
          type: boolean
          description: If set to true gives skill profile modification info.
        - name: includeReskillAuditInfo
          in: query
          type: boolean
          description: If set to true gives skill profile and dynamic skill modification info.
        - name: includeSkillDetails
          in: query
          type: boolean
          description: If set to true,the response includes skill information for each dynamic skill assignment
      - name: updateconfig2
        method: PUT
        description: Update specific User by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the User.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
      - name: patchconfig
        method: PATCH
        description: Partially update User by ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the User.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-user-id-incoming-references
      path: /organization/{orgid}/user/{id}/incoming-references
      operations:
      - name: getincomingreferences1
        method: GET
        description: List references for a specific User
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: ID of this contact center resource.
          required: true
        - name: type
          in: query
          type: string
          description: Entity type of the other entity that has a reference to this specific entity.
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
    - name: organization-orgid-user-id-reskill
      path: /organization/{orgid}/user/{id}/reskill
      operations:
      - name: reskillagent
        method: PATCH
        description: Reskill Agents
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: Resource ID of the User.
          required: true
        - name: body
          in: body
          type: object
          description: Request body (JSON).
          required: true
    - name: organization-orgid-v2-user
      path: /organization/{orgid}/v2/user
      operations:
      - name: getallconfigwithpagedmetadata1
        method: GET
        description: List User(s)
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: filter
          in: query
          type: string
          description: 'Specify a filter based on which the results will be fetched. All the fields are supported except:
            organizationId, xspVersion, createdTime, lastUpdatedTime '
        - name: attributes
          in: query
          type: string
          description: Specify the attributes to be returned. By default, all attributes are returned along with the specified
            columns. All attributes are supported.
        - name: search
          in: query
          type: string
          description: Filter data based on the search keyword.Supported search columns(firstName, lastName, email)
        - name: page
          in: query
          type: integer
          description: Defines the number of displayed page. The page number starts from 0.
        - name: pageSize
          in: query
          type: integer
          description: Defines the number of items to be displayed on a page. If the number specified is more than allowed
            max page size, the API will automatically adjust the page si
        - name: supervisorManagedAgentsOnly
          in: query
          type: boolean
          description: If set to true, the API will return contact center enabled users based on the invoking supervisor user's
            user profile access rights to sites and teams.
        - name: singleObjectResponse
          in: query
          type: boolean
          description: Specifiy whether to include array fields in the response, This query param should use only if the response
            contain single record, if we are using for multiple o
        - name: buddyTeamAgentsOnly
          in: query
          type: boolean
          description: If set to true, returns only users who are part of buddy teams without PBAC check.
        - name: userInQueue
          in: query
          type: string
          description: Can be either assigned or unassigned. If passed, returns the users who are assigned or not assigned
            to an agent based queue managed by the supervisor.
        - name: queueId
          in: query
          type: string
          description: Contact Service Queue Id for which the list of assigned/unassigned agents needs to be fetched.
        - name: includeAIMappingCount
          in: query
          type: boolean
          description: If set to true, the API response will include the count of each AI features mapped to the entity.
        - name: includeDynamicSkillsLimitReached
          in: query
          type: boolean
          description: If true, includes whether each user has reached the dynamic skills assignment limit.
    - name: organization-orgid-v2-user-by-ci-user-id-id
      path: /organization/{orgid}/v2/user/by-ci-user-id/{id}
      operations:
      - name: getuserbyciuseridwithuserprofilegranularaccess
        method: GET
        description: Get specific User by CI User ID
        outputRawFormat: json
        outputParameters:
        - name: result
          type: object
          value: $.
        inputParameters:
        - name: orgid
          in: path
          type: string
          description: Organization ID to be used for this operation. The specified security token must have permission to
            interact with the organization.
          required: true
        - name: id
          in: path
          type: string
          description: CI ID of the User.
          required: true
        - name: includeUserProfile
          in: query
          type: boolean
          description: Specifiy whether to include user profile data
        - name: includeNames
          in: query
          type: boolean
          description: Specifiy whether to include resource collection names
    authentication:
      type: bearer
      token: '{{env.WEBEX_API_KEY}}'
  exposes:
  - type: rest
    namespace: contact-center-users-rest
    port: 8080
    description: REST adapter for Webex Contact Center — Users. One Spectral-compliant resource per consumed operation, prefixed
      with /v1.
    resources:
    - path: /v1/organization/{orgid}/user
      name: organization-orgid-user
      description: REST surface for organization-orgid-user.
      operations:
      - method: GET
        name: getallconfig16
        description: List User(s)
        call: contact-center-users.getallconfig16
        with:
          orgid: rest.orgid
          filter: rest.filter
          attributes: rest.attributes
          page: rest.page
          pageSize: rest.pageSize
          singleObjectResponse: rest.singleObjectResponse
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/bulk
      name: organization-orgid-user-bulk
      description: REST surface for organization-orgid-user-bulk.
      operations:
      - method: PATCH
        name: patchallconfig
        description: Bulk partial update Users
        call: contact-center-users.patchallconfig
        with:
          orgid: rest.orgid
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/bulk/update-dynamic-skill/{skillid}
      name: organization-orgid-user-bulk-update-dynamic-skill-skillid
      description: REST surface for organization-orgid-user-bulk-update-dynamic-skill-skillId.
      operations:
      - method: PATCH
        name: patchdynamicskills
        description: Bulk update User dynamic skills
        call: contact-center-users.patchdynamicskills
        with:
          orgid: rest.orgid
          skillId: rest.skillId
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/by-ci-user-id/{id}
      name: organization-orgid-user-by-ci-user-id-id
      description: REST surface for organization-orgid-user-by-ci-user-id-id.
      operations:
      - method: GET
        name: getuserbyciuserid
        description: Get specific User by CI User ID
        call: contact-center-users.getuserbyciuserid
        with:
          orgid: rest.orgid
          id: rest.id
          includeUserProfile: rest.includeUserProfile
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/by-dynamic-skill-id/{skillid}
      name: organization-orgid-user-by-dynamic-skill-id-skillid
      description: REST surface for organization-orgid-user-by-dynamic-skill-id-skillId.
      operations:
      - method: GET
        name: getusersbydynamicskillid
        description: Get users by dynamic skill ID
        call: contact-center-users.getusersbydynamicskillid
        with:
          orgid: rest.orgid
          skillId: rest.skillId
          search: rest.search
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/fetch-by-skill-requirements
      name: organization-orgid-user-fetch-by-skill-requirements
      description: REST surface for organization-orgid-user-fetch-by-skill-requirements.
      operations:
      - method: POST
        name: getusersbyskillrequirements
        description: Get the agents matching skill requirements criteria
        call: contact-center-users.getusersbyskillrequirements
        with:
          orgid: rest.orgid
          search: rest.search
          page: rest.page
          pageSize: rest.pageSize
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/fetch-user-details-by-ids
      name: organization-orgid-user-fetch-user-details-by-ids
      description: REST surface for organization-orgid-user-fetch-user-details-by-ids.
      operations:
      - method: POST
        name: getuserdatabyids
        description: Fetch User details by IDs
        call: contact-center-users.getuserdatabyids
        with:
          orgid: rest.orgid
          page: rest.page
          pageSize: rest.pageSize
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/with-user-profile
      name: organization-orgid-user-with-user-profile
      description: REST surface for organization-orgid-user-with-user-profile.
      operations:
      - method: GET
        name: getalluserswithuserprofile
        description: List Users along with profile
        call: contact-center-users.getalluserswithuserprofile
        with:
          orgid: rest.orgid
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/with-user-profile/{id}
      name: organization-orgid-user-with-user-profile-id
      description: REST surface for organization-orgid-user-with-user-profile-id.
      operations:
      - method: GET
        name: getuserwithuserprofile
        description: Get specific User along with profile by ID
        call: contact-center-users.getuserwithuserprofile
        with:
          orgid: rest.orgid
          id: rest.id
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/{id}
      name: organization-orgid-user-id
      description: REST surface for organization-orgid-user-id.
      operations:
      - method: GET
        name: getconfig2
        description: Get specific User by ID
        call: contact-center-users.getconfig2
        with:
          orgid: rest.orgid
          id: rest.id
          includeCount: rest.includeCount
          includeUserProfileType: rest.includeUserProfileType
          includeSkillProfileAudit: rest.includeSkillProfileAudit
          includeReskillAuditInfo: rest.includeReskillAuditInfo
          includeSkillDetails: rest.includeSkillDetails
        outputParameters:
        - type: object
          mapping: $.
      - method: PUT
        name: updateconfig2
        description: Update specific User by ID
        call: contact-center-users.updateconfig2
        with:
          orgid: rest.orgid
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
      - method: PATCH
        name: patchconfig
        description: Partially update User by ID
        call: contact-center-users.patchconfig
        with:
          orgid: rest.orgid
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/{id}/incoming-references
      name: organization-orgid-user-id-incoming-references
      description: REST surface for organization-orgid-user-id-incoming-references.
      operations:
      - method: GET
        name: getincomingreferences1
        description: List references for a specific User
        call: contact-center-users.getincomingreferences1
        with:
          orgid: rest.orgid
          id: rest.id
          type: rest.type
          page: rest.page
          pageSize: rest.pageSize
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/user/{id}/reskill
      name: organization-orgid-user-id-reskill
      description: REST surface for organization-orgid-user-id-reskill.
      operations:
      - method: PATCH
        name: reskillagent
        description: Reskill Agents
        call: contact-center-users.reskillagent
        with:
          orgid: rest.orgid
          id: rest.id
          body: rest.body
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/user
      name: organization-orgid-v2-user
      description: REST surface for organization-orgid-v2-user.
      operations:
      - method: GET
        name: getallconfigwithpagedmetadata1
        description: List User(s)
        call: contact-center-users.getallconfigwithpagedmetadata1
        with:
          orgid: rest.orgid
          filter: rest.filter
          attributes: rest.attributes
          search: rest.search
          page: rest.page
          pageSize: rest.pageSize
          supervisorManagedAgentsOnly: rest.supervisorManagedAgentsOnly
          singleObjectResponse: rest.singleObjectResponse
          buddyTeamAgentsOnly: rest.buddyTeamAgentsOnly
          userInQueue: rest.userInQueue
          queueId: rest.queueId
          includeAIMappingCount: rest.includeAIMappingCount
          includeDynamicSkillsLimitReached: rest.includeDynamicSkillsLimitReached
        outputParameters:
        - type: object
          mapping: $.
    - path: /v1/organization/{orgid}/v2/user/by-ci-user-id/{id}
      name: organization-orgid-v2-user-by-ci-user-id-id
      description: REST surface for organization-orgid-v2-user-by-ci-user-id-id.
      operations:
      - method: GET
        name: getuserbyciuseridwithuserprofilegranularaccess
        description: Get specific User by CI User ID
        call: contact-center-users.getuserbyciuseridwithuserprofilegranularaccess
        with:
          orgid: rest.orgid
          id: rest.id
          includeUserProfile: rest.includeUserProfile
          includeNames: rest.includeNames
        outputParameters:
        - type: object
          mapping: $.
  - type: mcp
    namespace: contact-center-users-mcp
    port: 9090
    transport: http
    description: MCP adapter for Webex Contact Center — Users. One tool per consumed operation, routed inline through this
      capability's consumes block.
    tools:
    - name: list-user-s
      description: List User(s)
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-users.getallconfig16
      with:
        orgid: tools.orgid
        filter: tools.filter
        attributes: tools.attributes
        page: tools.page
        pageSize: tools.pageSize
        singleObjectResponse: tools.singleObjectResponse
      outputParameters:
      - type: object
        mapping: $.
    - name: bulk-partial-update-users
      description: Bulk partial update Users
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-users.patchallconfig
      with:
        orgid: tools.orgid
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: bulk-update-user-dynamic-skills
      description: Bulk update User dynamic skills
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-users.patchdynamicskills
      with:
        orgid: tools.orgid
        skillId: tools.skillId
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-user-ci-user
      description: Get specific User by CI User ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-users.getuserbyciuserid
      with:
        orgid: tools.orgid
        id: tools.id
        includeUserProfile: tools.includeUserProfile
      outputParameters:
      - type: object
        mapping: $.
    - name: get-users-dynamic-skill-id
      description: Get users by dynamic skill ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-users.getusersbydynamicskillid
      with:
        orgid: tools.orgid
        skillId: tools.skillId
        search: tools.search
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: get-agents-matching-skill-requirements
      description: Get the agents matching skill requirements criteria
      hints:
        readOnly: true
        destructive: false
        idempotent: false
      call: contact-center-users.getusersbyskillrequirements
      with:
        orgid: tools.orgid
        search: tools.search
        page: tools.page
        pageSize: tools.pageSize
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: fetch-user-details-ids
      description: Fetch User details by IDs
      hints:
        readOnly: true
        destructive: false
        idempotent: false
      call: contact-center-users.getuserdatabyids
      with:
        orgid: tools.orgid
        page: tools.page
        pageSize: tools.pageSize
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-users-along-profile
      description: List Users along with profile
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-users.getalluserswithuserprofile
      with:
        orgid: tools.orgid
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-user-along-profile
      description: Get specific User along with profile by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-users.getuserwithuserprofile
      with:
        orgid: tools.orgid
        id: tools.id
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-user-id
      description: Get specific User by ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-users.getconfig2
      with:
        orgid: tools.orgid
        id: tools.id
        includeCount: tools.includeCount
        includeUserProfileType: tools.includeUserProfileType
        includeSkillProfileAudit: tools.includeSkillProfileAudit
        includeReskillAuditInfo: tools.includeReskillAuditInfo
        includeSkillDetails: tools.includeSkillDetails
      outputParameters:
      - type: object
        mapping: $.
    - name: update-specific-user-id
      description: Update specific User by ID
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-users.updateconfig2
      with:
        orgid: tools.orgid
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: partially-update-user-id
      description: Partially update User by ID
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-users.patchconfig
      with:
        orgid: tools.orgid
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-references-specific-user
      description: List references for a specific User
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-users.getincomingreferences1
      with:
        orgid: tools.orgid
        id: tools.id
        type: tools.type
        page: tools.page
        pageSize: tools.pageSize
      outputParameters:
      - type: object
        mapping: $.
    - name: reskill-agents
      description: Reskill Agents
      hints:
        readOnly: false
        destructive: false
        idempotent: true
      call: contact-center-users.reskillagent
      with:
        orgid: tools.orgid
        id: tools.id
        body: tools.body
      outputParameters:
      - type: object
        mapping: $.
    - name: list-user-s-2
      description: List User(s)
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-users.getallconfigwithpagedmetadata1
      with:
        orgid: tools.orgid
        filter: tools.filter
        attributes: tools.attributes
        search: tools.search
        page: tools.page
        pageSize: tools.pageSize
        supervisorManagedAgentsOnly: tools.supervisorManagedAgentsOnly
        singleObjectResponse: tools.singleObjectResponse
        buddyTeamAgentsOnly: tools.buddyTeamAgentsOnly
        userInQueue: tools.userInQueue
        queueId: tools.queueId
        includeAIMappingCount: tools.includeAIMappingCount
        includeDynamicSkillsLimitReached: tools.includeDynamicSkillsLimitReached
      outputParameters:
      - type: object
        mapping: $.
    - name: get-specific-user-ci-user-2
      description: Get specific User by CI User ID
      hints:
        readOnly: true
        destructive: false
        idempotent: true
      call: contact-center-users.getuserbyciuseridwithuserprofilegranularaccess
      with:
        orgid: tools.orgid
        id: tools.id
        includeUserProfile: tools.includeUserProfile
        includeNames: tools.includeNames
      outputParameters:
      - type: object
        mapping: $.